2017 Kenworth C500 TSBs
22 Technical Service Bulletins across 10 categories
Categories
Engine
5 bulletinsProcedure pictures updated for clarity.
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When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.
SAFETY RECALL Additional chassis have been included.
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The chassis list has been updated. Certain T370 / T440 / T470 / T480 / T660 / T680 / T800 / T880 / W900 / C500 chassis may be equipped with air tank reservoirs that have less than twelve times the combined volume of all service brake chambers which fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No.121, Air Brake Systems.
Certain chassis with Engine Model Year 2016-2021 PACCAR MX-11/MX-13, or EPA13 and EPA21 Cummins ISX12/ISX15/X15 engines...
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that had a previously failed DEF sensor and with DEF sensor software disabled due to industry DEF sensor shortages will now be able to receive a replacement DEF sensor, DEF tank heater coolant control valve, and re-enabled DEF diagnostic software. Please note that chassis equipped with PACCAR PX engines will be eligible for this repair at a future date when software is available.
Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with...
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Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.
Fix-As-Fail - Composite fittings used in the cooling system may crack, resulting in coolant leaks.
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Brass fittings are available to replace the composite fittings.
Electrical
5 bulletinsFix-As-Fail Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available.
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As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by disabling the DEF sensor diagnostics.
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the...
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appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead...
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to water intrusion and corrosion in some vehicles.
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
Non-safety Campaign: Some vehicles were equipped with a power fuse harness covered with an aluminum-faced tape in the...
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battery box area.
Other
2 bulletins"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.
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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number...
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M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover by adding bottom tank washers.
Software & Calibration
2 bulletinsThe attached procedures document has been updated with more detail and explanations.
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This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer.
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The issue can be temporarily resolved using any one of the included procedures.
Brakes
2 bulletinsCertain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume...
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requirements per FMVSS/CMVSS 121 Air Brake Systems. This bulletin will be updated when repair parts and procedures are available.
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
HVAC & Climate
2 bulletinsInformation Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the...
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A/C compressor.
Fix-As-Fail - C500, T440/T470, T800, W900 chassis HVAC Controllers may become unresponsive after rotating the temperature control knob quickly.
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HVAC Controllers with improved firmware are available to resolve this issue.
Body & Paint
1 bulletinInformation Only Windshield washer pumps have a high No Trouble Found rate.
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Washer pumps may fail to spray due to a clogged filter.
Transmission
1 bulletinFix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator...
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(LCA) fault codes leading to possible LCA hardware replacement.
Pre-Delivery & Maintenance
1 bulletinInformation Only This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke...
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Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
Suspension
1 bulletinFix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.