2024 Jeep Wrangler TSBs
366 Technical Service Bulletins across 16 categories
Categories
Engine
73 bulletinsService transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...
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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
GMET4 DOHC Water Pump Coolant Leak Inspection
Hemi Water Pump Coolant Leak Inspection
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P08A6 - Gear Lever Position Sensor System - Multiple Sensor Correlation. **(Manual Transmission Only)** P0032 - O2 - Sensor 1/1 Heater Circuit High. P0038 - O2 - Sensor 1/2 Heater Circuit High. P0052 - O2 - Sensor 2/1 Heater Circuit High. P0058 - O2 - Sensor 2/2 Heater Circuit High. P1129 - Closed Loop Fueling Not Achieved-Banks 2 Upstream. P0152 - O2 Sensor 2/1 Circuit High. P0158 - O2 Sensor 2/2 Circuit High. P2504 - Charging System Output High. P0563 - System Voltage High. Customers may also comment on the following: "Service Transmission message on in the Instrument Panel Cluster (IPC) due to clutch slip detection **(Manual Transmission Only). NOTE: Customers might experience wheel spin or slippage and the PCM could interpreted the wheel spin or slippage as slipping the clutch too much and to avoid clutch damage, the customer may see the message in the IPC.** During flat tow - Transfer case mis-shift (engine running and clutch pedal up, transmission in gear) **(Manual Transmission Only)**. Vehicle runs rough. Other software enhancements include: Improvements to address vehicle no starts after replacing the PCM. O2 heater crack improvements. OBD software changes. statement. Revisions not highlighted by asterisks include removal of a Sale Code. M18 FSAR-TSB-6879 -2- This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 24-109, date of issue August 01, 2024. All applicable RSU VINs have been loaded. To verify this RSU service action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/Service Library. All repairs are reimbursable within the provisions of warranty. REPAIR SUMMARY: **This bulletin involves inspecting and possibly reprogramming the PCM with th
CEL (Check Engine Lamp)/ Brake lamp Illuminated.
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Diagnostic Trouble Code (DTC) P083F- Clutch Pedal Position Sensor Performance.
Not applicable to vehicles built for US market.
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Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: Momentary hesitation in the engine when the vehicle is shifting from 3rd to 4th gear under light load and light acceleration. This occurs primarily between 1,600 and 2,100 RPM. Feels like an engine stumble or a misfire. This bulletin involves reprogramming the PCM with the latest available software.
1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber.
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Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.
Not applicable to vehicles built for US market.
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If not in us market place in concise summary Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: Momentary hesitation in the engine when the vehicle is shifting from 3rd to 4th gear under light load and light acceleration. This occurs primarily between 1,600 and 2,100 RPM. Feels like an engine stumble or a misfire This bulletin involves Inspecting and possibly reprogramming the PCM with the latest available software.
Engine Oil Leak
Not applicable to vehicles built for US market.
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Multiple Systems Repair Bundle Campaign Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0133 - O2 Sensor 1/1 Slow Response. P2251 - O2 Sensor 1/1 Negative Current Control Circuit/Open. P0131 - O2 Sensor 1/1 Circuit Low. P2626 - O2 Sensor 1/1 Pump Cell Current Trim Circuit/Open. P0607 - ECU Internal Performance. C140A - Transfer Case Motor Control. P02EE - Cylinder 1 injector Circuit Performance. P02EF - Cylinder 2 injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. U0109 - Lost Communication With Fuel Pump Control Module. P0330 - Knock Sensor 2 Circuit. P023B - Charge Air Cooler Coolant Pump "A" Control Circuit Low. P2110 - Electronic Throttle Control - Forced Limited RPM. Customers may also experience one or more of the following: The electronic throttle inspection required indicator illuminates on the Instrument Panel Cluster (IPC). Seatbelt warning light and warning sound do not go off even when the passenger seat belt is fastened. Coolant leak from under the long life coolant reserve tank. Fuel cap strap broken. Door not opening / hard to open for both right side doors. Lumber switch inoperative. Right front seat cover stitch is tore out. Header seal deformation. This bulletin involves performing multiple inspections and repairs based on the listed Customer Symptoms.
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library.
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Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes.
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This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
SWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH
Not applicable to vehicles built for US market.
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Multiple Systems Repair Bundle Campaign Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U11E3-00 - TCM Lost Communication With ESM On DPT CAN. B15A1-00 - Media Port 1 Connection. U11C2 - Lost Transmission Message. U11E4-00 - CAN Communication Messages Missing. U120C - Lost Brake Booster Signal. U1216-00 - Lost Communication With DASM. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1267-00 - No Valid Data From ESM On CAN-C Or CAN-DPT. U12A8 - Lost Communication With Master Cylinder Pressure Sensor. U1465-00 - Implausible Driver Shift Request Signal Received. U1466-00- Implausible Driver Shift Request Signal Received On DPT CAN. U1515-87 - Steering Column Lock Secret Code - Missing Message. U1517-87 - Body Controller Secret Code - Missing Message. B2206-00 - Current VIN Missing/Mismatch. B2225-00- ( SCM) Steering Column Module Internal. C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P0607-00 - ECU Internal Performance. P1DD2-00 - Torque Request Signal From TCM Denied. U0100-00 - Lost Communication With ECM/PCM. U0101-00 - Lost Communication With TCM. U0102-00 - Lost Communication With Transfer Case Control Module/AWD. U0103-00 - Lost Communication With Electric Gear Shift Module. U0121-00 - Lost Communication With Anti-lock Brake System (ABS) Control Module. U0125 - Lost Communication With Dynamics Sensor. U0129-00 - Lost Communication With Brake System Control Module. U0140-00 - Lost Communication With Body Control Module. U0151-00 - Lost Communication With Occupant Restraint Controller (ORC). U0155-00 - Lost Communication With Cluster/CCN. U0159-00 - Lost Communication With Parking Assist Control Module. U017E - Lost Communication With Seatbelt Sensor 1. U0212-00 - Lost Communication With Steering Column Control Module. U0213-00 - Lost Communication With Interior Mirror Control Module "A". U0415-00 - Implausible Data Received From ABS. U0418-86 - Implausible Data Received From Brake System Control Module 1 - Signal Invalid. U0422-00 - Implausible Data Received From Body Control Module. U110A-00 - Lost Communication With SCM-CAN-C. U110C - Lost Fuel Level Message. U110E - Lost Ambient Temperature Message. U1110-00 - Lost Vehicle Speed Message. U1120 - Lost Wheel Distance Message. U113E-00 - Lost Communication With Intelligent Battery Sensor. U114C-00 - Lost Communication With PRNDL Display. U115F-00 - Lost Communication With Driver Presence Detection Module. U1175-00 - Lost Ignition Status Message. U1186 - Lost Communication With Adaptive Cruise Control Module. U1199 - Lost Hood Ajar Switch Voltage Message. U11B9-00 - Lost Communication With RF Hub. U11BC - Lost Brake Switch Message. U11BF - Lost Brake Pedal Position Message. P2453-00 - Differential Pressure Sensor A Circuit Range/Performance. P245F-00 - Diesel Particulate Filter Pressure Sensor "B" Circuit. C140A-11 - Transfer Case Motor Control. Customers may also experience one or more of the following: Android Auto not working. Radio screen is black for one to two seconds while driving and then returns to normal operation. Transfer Case Control Module (TCCM) wiring incorrectly routed. Noise from the front axle. Decals on the left and right fenders are peeling off. Right hand side speaker not working or exhibits a rattle noise. USB port not working. Interior rearview mirror delaminating. Tailgate glass damper mounting is peeling off or has come off. Abnormal noise from chain tensioner. Radio control on steering wheel malfunctions or has a delay in response This bulletin involves performing multiple inspections and repairs based on the listed Customer Symptoms.
Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On.
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There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
Before replacing the key fob battery, please follow the following steps: 1- Check if there is a "FOB Low Battery" msg on...
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the instrument cluster 2- Check if there is a fob Low battery active DTC Fob battery 1 DTC B1A10-00 or Fob battery 2 DTC B1A11-00 3- Check if the original battery is installed which Varta or Panasonic sized CR 2450 4- Verify if the fob ID printed under the battery cover matches fob IDs stored in the RFHUB, use DID $A004 - Engineering Development Data 1 (FOB ID 1 & 2) to check the fob IDs in the RFHUB 5- Check the voltage of the coin battery, replace the battery only if the voltage is 2.3V or below and report the voltage in the dealer narratives
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0133 - O2 Sensor 1/1 Slow response. P2453 - Particulate Filter Pressure Sensor A Circuit Range/Performance. P245F - Particulate Filter Pressure Sensor B Circuit Range/Performance. P0420 - Catalyst System Efficiency Below Threshold Bank 1. P0017 - Crankshaft/camshaft Timing Misalignment - Bank 1 Sensor 2. P000A - Bank 1 Camshaft 1 Position Slow Response. P219A - Bank 1 Air-fuel Ratio Imbalance. Customers may also experience the following: A no crank/no start condition. In addition, the following software enhancement is available: Smart charge change: Battery life improvements. This bulletin involves possibly replacing the Oil Control Valves (OCVs), and/or the Catalytic Converter and also reprogramming the PCM with the latest available software
Engine Rattle Noise
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0133 - O2 Sensor 1/1 Slow response. P2453 - Particulate Filter Pressure Sensor A Circuit Range/Performance. P245F - Particulate Filter Pressure Sensor B Circuit Range/Performance.** P0420 - Catalyst System Efficiency Below Threshold Bank 1. P0017 - Crankshaft/camshaft Timing Misalignment - Bank 1 Sensor 2. P000A - Bank 1 Camshaft 1 Position Slow Response. P219A - Bank 1 Air-fuel Ratio Imbalance. Customers may also experience the following: A no crank/no start condition. In addition, the following software enhancement is available: Smart Charge change: Battery life improvements This bulletin involves possibly replacing the Oil control valves (OCV)s, and/or the Catalytic Converter and also reprogramming the PCM with the latest available software.
MODULE - ENGINE CONTROLLER
Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: Rough...
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engine idle when cold starting the engine. Low coolant level in coolant recovery bottle.
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P08A6 - Gear Lever Position Sensor System - Multiple Sensor Correlation.** P0032 - O2 - Sensor 1/1 Heater Circuit High. P0038 - O2 - Sensor 1/2 Heater Circuit High. P0052 - O2 - Sensor 2/1 Heater Circuit High. P0058 - O2 - Sensor 2/2 Heater Circuit High. P1129 - Closed Loop Fueling Not Achieved-Banks 2 Upstream. P0152 - O2 Sensor 2/1 Circuit High. P0158 - O2 Sensor 2/2 Circuit High. P2504 - Charging System Output High. P0563 - System Voltage High. Customers may also comment on one or more of the following: Vehicle runs rough. "Service Transmission message on in the Instrument Panel Cluster (IPC). During flat tow - Transfer case mis-shift (engine running and clutch pedal up, transmission in gear). Other software enhancements included: Improvements to address vehicle no starts after replacing the PCM. O2 heater crack improvements. OBD software changes. This bulletin involves reprogramming the PCM with the latest available software.
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...
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roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
VALVE - CHECK
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.
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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
Shifter Inoperative Customers may comment on one or more of the following: The vehicle can't be shifted out of Park or current selected gear.
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"Service Shifter, Stop Safely, Shut Off Engine To Engage Park" message displayed on the Instrument Panel Cluster (IPC). NOTE: Auto park will engage once the driver seat belt is unbuckled and the driver door is opened. This bulletin involves inspecting transmission shifter operation and possibly replacing the transmission shifter.
"Shifter Inoperative Customers may comment on one or more of the following: The vehicle can't be shifted out of Park or current selected gear.
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""Service Shifter, Stop Safely, Shut Off Engine To Engage Park"" message displayed on the Instrument Panel Cluster (IPC). This bulletin involves inspecting transmission shifter operation and possibly replacing the transmission shifter."
"Motor Generator Unit (MGU) Replacement Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician **must** find the following Diagnostic Trouble Code (DTC) has been set: P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may also experience one or more of the following: Vehicle goes into limp home mode. Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed."
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P2450 - Fuel Tank Isolation Valve Stuck Open.** P0032 - O2 Sensor 1/1 Heater Circuit High. P2097 - Downstream Fuel Trim System 1 Rich. P0171 - Fuel System 1/1 Lean. P0300 - Multiple Cylinder Misfire. P06E4 - Control Module Wake-Up Circuit Performance. B12B4 - Charge Status Indicator Module Internal. P061B - Internal Control Module Torque Calculation Performance. P0810 - Clutch Position Control Error. P2885 - Engine Disconnect Clutch Engagement Fault. Customers may also experience one or more of the following: **""Service Hybrid System"" message displays on the Instrument Panel Cluster (IPC). Wrench icon displays on the IPC.** Vehicle misfires. Low speed engine stall at idle. Difficulty shifting out of 4LO. Idle creep while in 4LO with transmission in neutral. **This bulletin involves reprogramming the Powertrain Control (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM) and possibly the Transmission Control Module (TCM) with the latest available software.**"
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
Backlite Heated Liftgate Glass Assembly: For rear window defrost inoperative concerns where heated glass electrical tab...
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has become detached, it is not necessary to replace the glass assembly. For loose or detached electrical tab, refer to TSB 23-007-25 for repair procedures on reattaching a loose tab. For burned or discolored gridlines on hard tops, DO NOT change the complete Flipper glass assembly. This discoloration is oxidation of the ceramic silver material and is normal. The Engineering standard call out the fact that this bus bar will change in color and is not a deterioration of the material or performance.
"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...
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Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
Multiple Systems Repair Bundle Campaign Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...
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the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0133 - O2 Sensor 1/1 Slow Response. P2251 - O2 Sensor 1/1 Negative Current Control Circuit/Open. P0131 - O2 Sensor 1/1 Circuit Low. P2626 - O2 Sensor 1/1 Pump Cell Current Trim Circuit/Open. P0607 - ECU Internal Performance. C140A - Transfer Case Motor Control. P02EE - Cylinder 1 injector Circuit Performance. P02EF - Cylinder 2 injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. U0109 - Lost Communication With Fuel Pump Control Module. P0330 - Knock Sensor 2 Circuit. P023B - Charge Air Cooler Coolant Pump "A" Control Circuit Low. P2110 - Electronic Throttle Control - Forced Limited RPM. Customers may also experience one or more of the following: **The electronic throttle inspection required indicator illuminates on the Instrument Panel Cluster (IPC).** Seatbelt warning light and warning sound do not go off even when the passenger seat belt is fastened. Coolant leak from under the long life coolant reserve tank. Fuel cap strap broken. Door not opening / hard to open for both right side doors. Lumber switch inoperative. Right front seat cover stitch is tore out. Header seal deformation. This bulletin involves performing multiple inspections and repairs based on the listed Customer Symptoms.
"No Start, Stop Start Inoperative, Battery or Check Engine Light (CEL) Illuminated"
Misfire DTCs, Rough Idle, Valvetrain Noise
"Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance. Customers may also experience one or more of the following: The check engine light illuminates. Overheating of the transmission fluid. This bulletin involves reprogramming the TCM with the latest available software."
Engine Rattle Noise
"Shifter Inoperative Customers may comment on the following: The vehicle can't be shifted out of Park or current selected gear.
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""Service Shifter, Stop Safely, Shut Off Engine To Engage Park"" message displayed on the Instrument Panel Cluster (IPC). NOTE: Auto park will engage once the driver seat belt is unbuckled and the driver door is opened. REPAIR SUMMARY: This bulletin involves inspecting transmission shifter operation and possibly replacing the transmission shifter."
"Ebooster When replacing the brake ebooster under warranty.
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Please return all associated parts which includes the snap rings so that the parts can be review by engineering."
"Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00- Torque Converter Clutch Performance. Customers may also experience one or more of the following: The check engine light illuminates. Overheating of the transmission fluid. REPAIR SUMMARY: This bulletin involves reprogramming the TCM with the latest available software."
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0420 - Catalyst System Efficiency Below Threshold Bank 1. P0017 - Crankshaft/camshaft Timing Misalignment - Bank 1 Sensor 2. P000A - Bank 1 Camshaft 1 Position Slow Response. P219A - Bank 1 Air-fuel Ratio Imbalance. Customers may also experience the following: A no crank/no start condition. In addition, the following software enhancement is available: Smart Charge change: Battery life improvements This bulletin involves possibly replacing the Oil control valves (OCV)s, and/or the Catalytic Converter and also reprogramming the PCM with the latest available software"
Engine Noise
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
Flash: Powertrain Control Module (PCM) Updates "Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0032 - O2 - Sensor 1/1 Heater Circuit High. P0038 - O2 - Sensor 1/2 Heater Circuit High. P0052 - O2 - Sensor 2/1 Heater Circuit High. P0058 - O2 - Sensor 2/2 Heater Circuit High. P1129 - Closed Loop Fueling Not Achieved-Banks 2 Upstream. P0152 - O2 Sensor 2/1 Circuit High. P0158 - O2 Sensor 2/2 Circuit High. P2504 - Charging System Output High. P0563 - System Voltage High. Customers may also comment on one or more of the following: Vehicle runs rough. ""Service Transmission message on in the Instrument Panel Cluster (IPC) due to clutch slip detection with the transfer case in neutral. During flat tow - Transfer case mis-shift (engine running and clutch pedal up, transmission in gear). Other software enhancements included: Improvements to address vehicle no starts after replacing the PCM. O2 heater crack improvements. OBD software changes. This bulletin involves reprogramming the PCM with the latest available software"
Engine Rattle Noise
"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
THROTTLE BODY
Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary.
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If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed oring for a leak. The o-ring is serviced separately
Low Tire Pressure. Tire Valve Stem And Tire Pressure Monitor (TPM) Sensor Service.
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0032 - O2 - Sensor 1/1 Heater Circuit High. P0038 - O2 - Sensor 1/2 Heater Circuit High. P0052 - O2 - Sensor 2/1 Heater Circuit High. P0058 - O2 - Sensor 2/2 Heater Circuit High. P1129 - Closed Loop Fueling Not Achieved-Banks 2 Upstream. P0152 - O2 Sensor 2/1 Circuit High. P0158 - O2 Sensor 2/2 Circuit High. P2504 - Charging System Output High. P0563 - System Voltage High. Customers may also comment on one or more of the following: Vehicle runs rough. ""Service Transmission message on in the Instrument Panel Cluster (IPC) due to clutch slip detection with the transfer case in neutral. During flat tow - Transfer case mis-shift (engine running and clutch pedal up, transmission in gear). Other software enhancements included: Improvements to address vehicle no starts after replacing the PCM. O2 heater crack improvements. OBD software changes. This bulletin involves reprogramming the PCM with the latest available software. "
Malfunction Indicator Lamp (MIL)-On/Check Engine Lamp (CEL)-On.
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0032 - O2 - Sensor 1/1 Heater Circuit High. P0038 - O2 - Sensor 1/2 Heater Circuit High. P0052 - O2 - Sensor 2/1 Heater Circuit High. P0058 - O2 - Sensor 2/2 Heater Circuit High.** P1129 - Closed Loop Fueling Not Achieved-Banks 2 Upstream. P0152 - O2 Sensor 2/1 Circuit High. P0158 - O2 Sensor 2/2 Circuit High. P2504 - Charging System Output High. P0563 - System Voltage High. Customers may also comment on one or more of the following: Vehicle runs rough. ""Service Transmission message on in the Instrument Panel Cluster (IPC) due to clutch slip detection with the transfer case in neutral. During flat tow - Transfer case mis-shift (engine running and clutch pedal up, transmission in gear). Other software enhancements included: Improvements to address vehicle no starts after replacing the PCM. O2 Heater crack improvements. OBD Software changes. This bulletin involves reprogramming the PCM with the latest available software. "
Malfunction Indicator Lamp/Check Engine Lamp On.
Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary.
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If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately.
Malfunction Indicator Lamp (MIL)-On/Check Engine Lamp (CEL)-On.
"Motor Generator Unit (MGU) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may experience one or more of the following: Vehicle goes into limp home mode. Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed."
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1129 - Closed Loop Fueling Not Achieved - Bank 2 Upstream. P0158 - O2 Sensor 2/2 Circuit High. P0152 - O2 Sensor 2/1 Circuit High. P2504 - Charging System Output High. P0563 - Battery/system Voltage High (eTorque). Customers may also comment on the following: Customer finds Check Engine Light on and vehicle runs rough. This bulletin involves reprogramming the PCM with the latest available software."
Suspected Engine Coolant Leak
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1129 - Closed Loop Fueling Not Achieved-Banks 2 Upstream. P0158 - O2 Sensor 2/2 Circuit High. P0152 - O2 Sensor 2/1 Circuit High. P2504 - Charging System Output High. P0563 - System Voltage High. Customers may also comment on one or more of the following: Vehicle runs rough. ""Service Transmission message on due to Clutch Slip Detection with the transfer case in neutral. During flat tow - Transfer case mis-shift (engine running and clutch pedal up, transmission in gear). Other Software Enhancements: Improvements to address vehicle no starts after replacing the PCM. O2 Heater crack improvements. OBD Software changes. This bulletin involves reprogramming the PCM with the latest available software. "
Suspected Engine Coolant Leak
"GENERATOR Engine Prior to alternator/generator removal: 1.
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Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."
"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...
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body replacement."
"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
Verifying Camshaft Diagnosis
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow...
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published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include:Amplifier (AMP), IPC, HVAC,Radio, Digital TV, TPM, PCM, ORC, DTCM, SCCM, CVPM, EHPS, ICS, PTCM, OCM, PTS, PAM, DAS, DPDM, CSWM, ESM, ABS, PSSM, EAM, TBM, HCP, RF Hub, ASBS, LBSS, RBSS, AHLM, ITM, TCM. *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140 *If still DTCs U0140 presents then contact Engineering Expert: FCA Redacted Content
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Suspected engine coolant leak.
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair.
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If no response in 15 minutes, proceed with repair.
Water Quality When Mixed With Engine Coolant
Body & Paint
58 bulletinsA suspected leak may be noticed on the front or rear axle pinion seal.
ID-25-11 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL...
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Vehicles
D-25-15 Rev. B Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL...
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Vehicles
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink Customer Care at 1-800-355-3515 for...
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a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: Filifom corrosion at the hem area of the door.
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This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
Door Hem Aluminum Body Panel Corrosion Repair Customers may experience the following: SYMPTOM: Filifom corrosion at the hem area of the door.
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This bulletin involves removing corrosion and refinishing the hem area on the vehicle door.
Power Top Switch Unresponsive, Full Retractable Sky Roof Does Not Open or Close
SEAL - ROOF RAIL
SEAL - ROOF RAIL
We have observed that some JL/JT rear axle shafts are leaking oil.
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Replace axle shaft and seal together. Do not replace seal only. Keep original seal and axle shaft and send the parts as fast track.
axle seal We have observed that some JL/JT rear axle shafts are leaking oil.
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Replace axle shaft and seal together. Do not replace seal only. Keep original seal and axle shaft and send the parts as fast track.
Issue Description: In JL/JT vehicles, many dealers and customers are not fully aware of the correct way to install the...
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Mopar all-weather floor mats, especially the front mats. The all-weather mats are installed without removing the slit/perforation portion of the front carpet, which blocks the drain port on the all-weather mats completely and does not allow water/any liquid to get drained out of the vehicle through the drain hole on the underbody floor. Correct Installation Method for Mopar All-Weather Floor Mats 1. Find the slit/perforation on the front carpet (near the outboard mat post on the carpet )and cutout that piece from carpet. 2. Remove Drain Plug on the drain hole on the underbody floor 3. Install the All-Weather Mat. Make sure the mats built-in drain port lines up correctly into the drain hole on the floor. 4. Insert the drain plug in the drain port on all-weather mat to close the drain port. The plug is to be removed whenever there is need to drain water on the mat or to wash out dirt without removing the mat form the vehicle.
Issue Description In JL/JT vehicles, the front carpets have a perforated section below the drain plug instead of a fully punched-out hole.
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This causes several problems: . Dealers often install all-weather mats without removing the carpet cutout, which completely blocks the drain. . Missing drain plug claims occur because the plug is not clearly visible. . Customers find it difficult to locate and access the drain plug, especially when the vehicle is muddy. Correct Installation Method for Mopar All-Weather Floor Mats To ensure proper drainage, follow these steps: 1. Identify the Issue: . Some owners place the all-weather mats directly over the carpet, blocking the drain hole even though the mat has a drain port. 2. Locate the Carpet Cutout: . Under the mat area, there is a pre-cut carpet section designed to be removed. 3. Remove the Carpet Piece and Plug: . Lift or cut out the small square of carpet to expose the metal floor. . Remove the rubber drain plug from the Jeeps floor. 4. Install the Floor Mat: . Place the all-weather mat back into position. . Align the mats built-in drain tube with the drain hole on the floor to form a proper seal. 5. Reinstall the Plug into the Mat: . Insert the drain plug (removed from the floor) into the drain hole on the mat. . This allows you to open the plug anytime to wash out dirt or water without removing the mats. Benefits . Enables washing the mats with a hose while they remain inside the vehicle; water drains directly to the ground instead of soaking the carpet. . Prevents water from getting trapped under the mat, avoiding carpet damage.
SWITCH - POWER WINDOW
Power top /sky one touch switch falls out of the bezel or is pushed inside it or won't stay in place.Or if there's miscalibration in the power top.
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If the switch has no physical damage, is not broken or separated, but still doesn't stay in place, verify that the bezel brackets that hold it in place are broken and are the cause of the problem. If the bezel is broken, and the switch is not, replace only the bezel trim, DO NOT replace the switch. If there's miscalibration in the power top, and there's no physical damage to the switch and it works accordingly, DO NOT replace the switch.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...
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chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
Power Top Switch Unresponsive, Full Retractable Sky Roof Does Not Open or Close Customer Complaint/Technician...
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Observation: The owner complains the top system is inoperative and that by pressing the switches the Power Top does not make any movement. Technician may or may not have Diagnostic Trouble Codes (DTCs). Repair Procedure: Perform the power top calibration prior to any switch or parts replacement.
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
"Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot."
Exterior Rear View Mirror Stained And Will Not Clean.
ID-23-03 Rev. I 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim...
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Simplification
D-23-04 Rev. H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim...
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Simplification
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
Exterior Rear View Mirror Stained And Will Not Clean.
Defogger Is Not Working.
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Terminal Detached From The Glass.
Warranty Bulletin ID-23-03 Rev.
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H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
Warranty Bulletin D-23-04 Rev.
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G 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
COVER KIT - HOOD
FCA Caribbean Warranty Bulletin ID-23-03 Rev.
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G 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
Warranty Bulletin D-23-04 Rev.
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F 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
FCA Caribbean Warranty Bulletin ID-23-03 Rev.F 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep...
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Gladiator (JT) - Corrosion Warranty Claim Simplification
Warranty Bulletin D-23--04 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) -...
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Corrosion Warranty Claim Simplification
BEZEL - INSTRUMENT PANEL
GLOVE BOX - INSTRUMENT PANEL
WARRANTY BULLETIN D-23-04 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) -...
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Corrosion Warranty Claim Simplification (Rev. D)
Passenger Mirror Inoperative
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Water Leak From Front Door.
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Water On Front Floor.
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.
Freedom Panel Underside Rough And Or White Coating Flaking
Water Leaking Near Front Bulkhead Or Cowl Area On Drivers Side.
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
Exterior Mirror And Or Blind Spot Inoperative.
Soft Top Windows Do Not Sit Flush To The Top.
Front Door Window Will Not Roll Down All The Way.
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Window Stops Part Way Down.
Switch-Mirror Before replacing this Switch, please follow the service procedures to properly diagnose it 1) Remove the...
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switch 2) Please check the continuity on each pin of the switch based on the table found in the service Procedures. If after testing switch is still faulty, please call FCA Redacted Content. If no response after 15 minutes, proceeds with switch replacement.
FRT DOOR HINGE - DOOR CHECK If the front door check strap physically breaks or cracks, please call FCA Redacted Content.
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If no response in 15 minutes, proceed with repair. Please take pictures of the broken part and email the pictures to FCA Redacted Content.
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
Exterior Mirror And Or Blind Spot Inoperative.
Soft Top Windows Do Not Sit Flush To The Top.
Front Door Window Will Not Roll Down All The Way.
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Window Stops Part Way Down.
Switch-Mirror Before replacing this Switch, please follow the service procedures to properly diagnose it 1) Remove the...
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switch 2) Please check the continuity on each pin of the switch based on the table found in the service Procedures. If after testing switch is still faulty, please call FCA Redacted Content. If no response after 15 minutes, proceeds with switch replacement.
Flash: Instrument Panel Clusters (IPC) Updates
Other
47 bulletinsHANDLE - INSIDE RELEASE
HANDLE - INSIDE RELEASE
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
SWITCH - LUMBAR CONTROL
Water Pump & Chain Case Cover
Water Pump & Chain Case Cover
CENTER STACK NONE
Shimmy Felt In Front End
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
RAIL - REAR
"Shim - felt GIM # NUSENGCHR24018991: JL JT sun visor center support BSR.
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Add felt shim 68736674AA - 43MM OD x 10mm ID x 1mm thick. "
Rear Defogger Solder Terminals Detached.
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
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Adding Remote Start
TOP KIT - SOFT
HOSE - COOLANT RECOVERY BOTTLE
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
Shimmy Felt In Front End
FILTER - AIR
FILTER - AIR
Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
DAMPER - NONE
Plate - Planetary
BOW - FOLDING TOP
PUMP WATER & CONNECTOR - OIL COOLER TUBE
AC Is Inoperative
Click Noise From Front End While Driving And Or Turning.
Shimmy Felt In Front End
CARRIER PLANETARY & SHAFT KIT - OUTPUT
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
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Adding Remote Start
PUMP WATER & CONNECTOR - OIL COOLER TUBE
PUMP WATER & CONNECTOR - OIL COOLER TUBE
Customer Satisfaction Notification 48B Jack Kit Spacer
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...
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Programmed
Horn Inoperative Customers or technicians may experience one ore more of the following: ? Horn is inoperative.
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? Horn sound is very low. ? Horn is physically dissembling. This bulletin involves inspecting both horn date codes and replacing the horn(s) if needed.
Horn Inoperative Customers or technicians may experience one ore more of the following: ? Horn is inoperative.
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? Horn sound is very low. ? Horn is physically dissembling. This bulletin involves inspecting both horn date codes and replacing the horn(s) if needed.
Customer Satisfaction Notification 91A Incorrect Grille
Rear Park Assist Warning Chime When Nothing is Behind the Vehicle
Key Fob Functions for Remote Start, Unlock and Lock Only Operate Near the Vehicle
Remote Keyless Entry (RKE) And Remote Start Range Is Limited.
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B1A76-11 Remote Start Antenna Short To Ground Is Setting Erroneously
Buzz Squeak Rattle (BSR) From Rear Seat Area.
2nd Row Center Seat Lazy Or Slow When Folding.
Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
Front Grille Is Not Correct For 2024 Willys Model JL.
SiriusXM (SXM) Not Subscribed
Electrical
45 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...
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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...
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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...
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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
ESC Light Illuminated.
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DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
SOS Light Is On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B143A-13 - Microphone 1 - Circuit Open. B143D-13 - Microphone 2 - Circuit Open. Customers may also comment on one or more of the following: SOS light is illuminated. Customer can hear incoming calls but can't be heard on the other end. This bulletin involves replacing the **Microphone, Audio** assembly.
Vehicle Complaints After a Recent Firmware Over The Air (FOTA) Update for the Telematics Box Module (TBM)
MODULE - STEERING CONTROL & COLUMN
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.
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Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.
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Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
"Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may...
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experience one or more of the following: - Error display of ""Uconnect Box Requires Service/Wifi Unavailable"" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of ""Uconnect Box Requires Service"" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]."
B2779-04 Vehicle Pedestrian Alert Module-System Internal Failures.
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Quiet Vehicle Pedestrian Module (QVPM) Sound Is Not OK. Discussion: If diagnostic trouble code (DTC) B277904 is present and or QVPM is inoperative or sound is not okay, before replacing the module please check first the following service instructions: Perform the BODY VERIFICATION TEST. (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) - Standard Procedure).
"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update 2023 - 2025 (JL) Jeep Wrangler 2023 - 2025 (JT)...
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Jeep Gladiator This bulletin applies to vehicles built on or before May 05, 2025 (MDH 0505XX) equipped with Global Telematics Box Module (TBM) (Sales Code RDG). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.15, 5.41 or 5.43 to 5.53 software level"
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: Customers may be concerned...
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about vehicle theft due to ability of key FOBs to be programmed through RFHM. Software enhancement includes: Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. This is intended to deter an unwanted drive off of the vehicle without the customer's knowledge This bulletin involves updating the RFHM module with the latest available software."
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...
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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
MODULE - BATTERY HEATER
"Rear Defroster Inoperative Customers may experience one or more of the following: Rear window is not defrosting.
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The rear window glass left or right side defrost solder terminal is detached from the defrost grid. This bulletin involves replacing the Electric Backlite (EBL) wire connector repair and re-securing the electrical connector(s) to the rear window"
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
"Flash: Integrated Dual Charging Module (IDCM) Enhancements This bulletin involves reprogramming the IDCM with the latest software available.
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Customers may experience one or more of the following: Vehicle will not start and needs to be jump started as 12v battery drained. Vehicle will not charge"
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Heated Steering Wheel Jl/JT Heating Steering Wheel INOP or not warm enough The purpose of this document is to help...
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dealerships root cause or diagnose the issue of the heated steering wheel system. Before replacing or ordering replacement parts (steering wheel, switches and wire harness) because of Heated Steering Wheel Inoperative And Or Not Hot Enough concern please review Star On Line S2423000045 for further details
Dome Light Is Inoperative Or Remains On, B1751-11 Courtesy Lamp Control - Circuit Short To Ground Set In The BCM
Battery Drain Suspected or "Identified" From USB or Media Hub
Service 4WD Message Illuminated.
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Diagnostic Trouble Code (DTC) C2201-49 FDCM/FTCM Internal Internal Electrical Failure, Set.
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0032 - O2 - Sensor 1/1 Heater Circuit High. P0038 - O2 - Sensor 1/2 Heater Circuit High. P0052 - O2 - Sensor 2/1 Heater Circuit High. P0058 - O2 - Sensor 2/2 Heater Circuit High. This bulletin involves reprogramming the PCM with the latest available software and possibly replacing one or more oxygen sensors."
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make...
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sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
"12V Battery Low Level Charge Notification On Customers Mobile Application Vehicle's 12V battery Low Level Charge...
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notification on customers mobile application."
SWITCH Power Window Before replacing the window switch, please follow these steps: 1.- Review the master window Switch...
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for any physical issue (Button stuck, broke). If not, physical issue is found move to next step 2.- Make sure all the switches harness are properly connected, disconnect the switch and reconnect it, and reverify the issue. If after performing these steps the switch remains faulty, please replace the switch
"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 5.15 to 5.43 Customers may...
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experience one or more of the following: Remote door lock and unlock commands sent from the Jeep mobile app fail. After saving the edited charge or climate schedule in the radio, the mobile app reverts it back to the schedule set on the Jeep mobile app. Remote operation ignition on remote start not working. Customer not receiving a monthly email containing the VHR (Vehicle Health Report). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 5.15 to 5.43. NOTE: National launch for this FOTA update is expected to begin June 14, 2024."
"Right Front Door Lock Inoperable Customer may experience the following: Right front door lock does not actuate from switch.
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This bulletin involves inspecting the door lock operation and possibly reconnecting the switch harness connector"
"Loss Of Power Steering Assist.
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U0131 Lost Communication With Electro Hydraulic Power Steering Control Module (EHPS)."
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0607-00 - ECU Internal Performance. ? P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. This bulletin involves updating the BPCM with the latest available software.
Right Front Door Lock Inoperable Customer may experience the following: ? Right front door lock does not actuate from switch.
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This bulletin involves inspecting the door lock operation and possibly reconnecting the switch harness connector.
Hybrid Control Processor (HCP) Sets B12B4-00 Charger Status Indicator Module Internal
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Inspecting And Disconnecting Negative Battery Cables On ESS Vehicles
Hybrid Control Processor (HCP) Sets B12B4-00 Charger Status Indicator Module Internal
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
U0131-00-LOST COMMUNICATION WITH POWER STEERING CONTROL MODULE ?A?.
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Service Electric Power Steering Message On Cluster.
ELECTRIC HYDRAULIC POWER STEERING PUMP Prior to replacing this component for damage at the pump electrical connection,...
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please contact FCA redacted content. If no response in 15 minutes, proceed with repair.
Infotainment
43 bulletinsHarman R1H Uconnect 5 Radio Software Flash Error Codes
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19...
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or B1570-93
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
MICROPHONE - AUDIO
MICROPHONE - AUDIO
Intermittent Uconnect Box Requires Service Message.
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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
Instrument Panel Cluster (IPC) Display Flickers, Overlapping Displayed Images, Multiple Warning Lamps Turn on And Off
Radio Does Not Turn On Automatically When Vehicle Is Started
Overhead Sound Bar Rattles Or Buzzes Customers may experience the following: Overhead sound bar speaker assembly buzzes...
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or rattles This bulletin involves applying a foam strip to the back side of the sound bar speaker assembly.
"R1H Radio Over The Air Update U33.43 and U35.18 To U Customers may experience one or more of the following: Pop-up...
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messages text cut-off ""Transfer to Passenger"". Missing active call details in phone widget after swap is performed. Missing Pop-up messages for Blind Spot related to Lane Management on/off. Virtual wall option in menu present (should be removed). Customer need to select Sound type in EV pages twice. Apple Car Play icon on main screen disapears when ACP is activ This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U33.43 and U35.18 To U37"
AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
"DCSD Before replacing this part for a Blank screen, screen flickering or screen inoperative concern, perform a hard...
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reset to the Display and see if concern is resolved. Currently no dealer claims with this issue stating the RVC image is affected."
"Radio USB Update to U33.43 Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). Other software improvements included: Assist application performance improvements. REPAIR SUMMARY: This bulletin involves inspecting radio software level and if required, updating it with a USB to U33.43."
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
Uconnect Box Require Service Message
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.
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Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
"Radio USB update to U33.43 Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). Other Software Improvements: Assist application performance improvements This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two USB update. "
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Buzz Squeak Rattle (BSR) From Speaker Sound Bar At High Volume Level.
GRILLE - INSTRUMENT PANEL SPEAKER
"Radio USB update to U33.43 Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting radio software level and if required, updating it with a USB to U33.43."
Service Hybrid Electric Vehicle System Warning Message And Light Are Displayed.
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B273C-00 - Digital Crash Input Set In HCP
Service SOS System Message Displayed on the Radio Display, Intermittent Microphone Cuts Out During Usage Attempts
"Radio Over The Air Update from U29.44 to U33.43 Software Version (FOTA) Customers may experience one or more of the...
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following: Unable to select the Turn by Turn Nav. Blank performance pages. Rearview Camera (RVC) functions normally. Android Auto Voice Recognition (VR) inoperative. Media Tuner delayed. Charge schedule Human Machine Interface (HMI). RVC functions normally. Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation Map black. Offroad pages inoperative. RVC functions normally. VR inoperative. Incorrect song title displayed, Carplay only. Human Unit (HU) switches from Media Page to Home Page. RVC functions normally. Ghost Touch on Navigation screen. RVC functions normally. Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"""". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.44 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024."
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Radio Blank Screen or Cuts In and Out
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation...
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continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
Radio Navigation Displays Message ?No Maps Available?
Audio Muted During A CarPlay Or Android Auto Phone Call
Uconnect 5 Voice Recognition Options
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
Radio Display Blank Screen, Vertical Lines On The Display Or Radio Screen Freezing
Humming Noise Through Speakers While Vehicle Is Off
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
Radio Display Blank Screen, Vertical Lines On The Display Or Radio Screen Freezing
Radio Internal Amplifier Calibration The customer may experience the following: ? Hissing/water sprinkler/salt shaker...
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noise coming from front/rear speakers. Heard when radio ON and no media playing. Noise may be heard also when volume is turned down while music is playing or volume high with no music playing. The noise may become more prominent during phone calls on wireless. This bulletin involves re-calibrating the amplifier
SiriusXM (SXM) Advertisements Pop Up On Radio
Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios...
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(New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange)...
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?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)
Audio Distortion, Static Or Salt Shaker Noise Playing Through Speakers
Uconnect Box Require Service Message
Transmission
22 bulletinsWhen servicing/replacing 68415437A$ Transmission, take care to not damage the PIM to P2 harness.
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Also, when reinstalling the harness, route the harness properly and secure it at all the retention points.
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
BEZEL & INDICATOR- GEAR SHIFT INDICATOR
"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...
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used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."
"Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and...
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transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
TRANSMISSION - 8 SPEED
SHIFTER - TRANSMISSION
SHIFTER - TRANSMISSION
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
Customer complaints regarding rear view camera inoperative or flickering blue radio screen display while transmission is...
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in reverse or blank screens when selecting the rear camera view following a recent service repair involving the removal and installation of the rear spare tire carrier
Shifter Binding Or "Service Shifter" Message On The Cluster.
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DTSs U11C3, U1069, U0074, U114C
Transmission Fluid Leak From Under The Vehicle.
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket.
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Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines.
FILTER KIT, Transmission Oil For leak concerns that have been isolated to a transmission pan gasket, please replace ONLY the gasket.
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Pan/filter replacement are not required.
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket.
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Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Refer to the latest version of Star Online Publication S2321000005.
Transmission Fluid Leak From Under The Vehicle.
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket.
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Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines.
FILTER KIT, Transmission Oil For leak concerns that have been isolated to a transmission pan gasket, please replace ONLY the gasket.
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Pan/filter replacement are not required.
Lighting
16 bulletinsWasher Fluid Warning Lamp Illuminated When Reservoir Is Full
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
Tire Pressure Monitor (TPM) Service Information.
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TPM Lamp On.
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses. "
Cluster Warning Lamp is on, Service 4WD Message
Tire Pressure Monitor (TPM) Service Information.
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TPM Lamp On.
SWITCH - HEADLAMP
SWITCH - HEADLAMP
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses."
"Popping Noise from Swing Gate Check Strap Customers may experience the following: A popping noise can be heard between...
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the check strap and clevis pivot joint when fully opening the swing gate. This bulletin involves replacing the swing gate check strap. NOTE: Inspection is to be performed in the write up isle by a non-skilled employee or service adviser."
"Popping Noise from Swing Gate Check Strap Customers may experience the following: A popping noise can be heard between...
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the check strap and clevis pivot joint when fully opening the swing gate. This bulletin involves replacing the swing gate check strap. NOTE: Inspection is to be performed in the write up isle by a non-skilled employee or service adviser."
HEADLAMP
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses.
Tire Pressure Warning Lamp is on Steady, or Flashing
Pre-Delivery & Maintenance
14 bulletinsFCA Caribbean Warranty Newsletter Volume 12, Issue 2
Warranty Newsletter Volume 12, Issue 2
Verify "Z" part number availability.
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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
Warranty Newsletter Volume 11, Issue 6
FCA Caribbean Warranty Newsletter Volume 11, Issue 6
FCA Caribbean Warranty Newsletter Volume 11, Issue 4
Warranty Newsletter Volume 11, Issue 4
FCA Caribbean Warranty Newsletter Volume 10, Issue 11
Warranty Newsletter Volume 10, Issue 11
Warranty Newsletter Volume 10 Issue 8_ID
"WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8"
"Management Procedure for Customer Issues in Connected Services Customers may experience the following: Various Connected Services issues.
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The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: Discern the different kinds of connected service issues (onboard / offboard). Support the customer in his journey to open a request via Customer Care. Address on the correct actions to properly manage a customer complaining about the received assistance."
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code.
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PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Suspension
13 bulletinsDO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE.
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Reference Master Tech article released in January 2026 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE.
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Reference Master Tech article released in December 2025 for updated diagnostic and testing procedures. Master Tech link: https: //mastertech.playerlync.net/app/player/p2tQVm
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
Not applicable to vehicles built for US market.
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Rear Axle Noise Customers may experience the following: Intermittent grinding, screeching, ratcheting noise coming from the right hand side of vehicle on the rear axle This bulletin involves cleaning and lubricating the axle shaft and hub splines.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
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"
"Rear Axle Noise Customers may experience the following: Intermittent grinding, screeching, ratcheting noise coming...
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from the right hand side of vehicle on the rear axle This bulletin involves cleaning and lubricating the axle shaft and hub splines."
"Rear Axle Noise Customers may experience the following: An intermittent grinding, screeching, rubbing noise coming...
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from the right hand side of vehicle on the rear axle. This bulletin involves cleaning and lubricating the axle shaft and hub splines."
"Noise From Front End While Driving Customers may experience the following: Noise (rattle/thump/clunk noise) coming from the front end of the vehicle.
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This bulletin involves inspecting and possibly replacing the Active Stabilizer Bar System (ASBS). "
Rear Axle Noise Customers may experience the following: Intermittent grinding, screeching, ratcheting noise coming from...
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the right hand side of vehicle on the rear axle. This bulletin involves cleaning and lubricating the axle shaft and hub splines."
"Rear Axle Noise Customers may experience the following: Intermittent grinding, screeching, ratcheting noise coming...
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from the right hand side of vehicle on the rear axle. This bulletin involves cleaning and lubricating the axle shaft and hub splines."
"Rear Axle Noise Customers may experience the following: Intermittent grinding, screeching, ratcheting noise coming...
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from the right hand side of vehicle on the rear axle. This bulletin involves cleaning and lubricating the axle shaft and hub splines."
"Rear Axle Noise Customers may experience the following: Intermittent grinding, screeching, ratcheting noise coming...
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from the right hand side of vehicle on the rear axle. This bulletin involves cleaning and lubricating the axle shaft and hub splines."
Spring Front Upr - Isolator Before replacing this part.
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Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
Steering
9 bulletinsDAMPER - STEERING
DAMPER - STEERING
Steering Column Difficult To Adjust Up Or Down.
"Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev.
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Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19 - Steering / Linkage / END, Tie Rod / Diagnosis and Testing IF YOU HAVE BALL JOINT LOOSENESS CONCERN. PLEASE DO NOT REPLACE DRAG LINK AND TIE ROD UNLESS PART HAS VISIABLE DAMAGE OR FREE PLAY EXCEEDS SPECS."
Drag Link Long Socket FOR STEERING SHIMMY DIAGNOSIS, PLEASE REFERENCE S1819000004 Rev.
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Q AND 19 - Steering / Diagnosis and Testing (IN SERVICE LIBRARY). PLEASE REFER 19 - Steering / Linkage / END, Tie Rod / Diagnosis and Testing IF YOU HAVE BALL JOINT LOOSENESS CONCERN. PLEASE DO NOT REPLACE DRAG LINK AND TIE ROD UNLESS PART HAS VISIABLE DAMAGE OR FREE PLAY EXCEEDS SPECS.
Heated Steering Wheel Inoperative And Or Not Hot Enough.
Vehicle Does Not Start.
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Electric Steering Column Lock (ESCL) Does Not Function, Steering Wheel Locked. DTCs U1433-62, U1412-62, U1517-62 In The ESCL
Squeak Noise From Dash Area When Turning The Steering Wheel.
Squeak Noise From Dash Area When Turning The Steering Wheel.
Brakes
8 bulletinsCALIPER ASSEMBLY - DISC BRAKE
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
Not applicable to vehicles built for US market.
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Parking Brake Will Not Release Customers may comment on the following: Park brake will not release. This bulletin involves using glue to repair the park brake handle positioning.
"B-Pillar Water Leak When Vehicle Is Parked On A Hill Customers may experience one or more of the following: The...
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vehicle will leak water from the top of the B-pillar when the vehicle is parked on a downward incline. Water on door trim or carpet. Water drips down the inside door and panel This bulletin includes performing a water test and possibly adding foam pads to both Freedom Panels."
Antilock Brake System (ABS) Module Will Not Initialize After Recent Service Replacement.
ABS Brake Lamp on Diagnostic Trouble Code (DTC) C0508-00 Right Front Wheel Speed Sensor Circuit Low
CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules.
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In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
Fuel System
8 bulletinsDOOR - FUEL FILL
DOOR - FUEL FILL
TAPPET KIT - FUEL DOOR
TAPPET KIT - FUEL DOOR
EVAPORATOR - AIR CONDITIONING
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.
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If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
Message in cluster for "Performance Limited Service Fuel System" with no DTC's
Message in cluster for "Performance Limited Service Fuel System" with no DTC's
HVAC & Climate
3 bulletinsTemperature Control Display Is Showing Incorrect Values In Climate Widget.
A/C Diagnostic LOP Change
A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
Tires & Wheels
3 bulletinsTPMS Handling & Installation Best Practices
WHEEL - STEEL
Shield, Splash, Front Prior to replacing the LT splash shield (Part # 68469509AC) for a customer concern of tire rub on...
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Jeep Wrangler PHEV Model only, please contact FCA REDACTED CONTENT. If no response in 15 minutes, go ahead with the repair.
Air Bags & Safety
2 bulletinsDOOR - PASSENGER AIR BAG
Oily Stain On Rear Seat Vinyl At The Seat Belt Buckle Locations.
Hybrid & EV
2 bulletinsFCA Caribbean Warranty Bulletin ID-23-03 Rev.
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E adds 2024 model year vehicles and updates the Collision Service Bulletin number
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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