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2022 Jeep Wagoneer TSBs

547 Technical Service Bulletins across 17 categories

Electrical

114 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11028902

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

11027236

Battery Pack Control Module (BPCM) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician must find that the following Diagnostic Trouble Code (DTC) has been set: P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. Customers may experience the following: Poor battery performance or charging. The vehicle may not start This bulletin involves updating the BPCM with the latest available software.

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026590

MODULE - STEERING CONTROL

11026589

MODULE - STEERING CONTROL

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11024323

MODULE - STEERING CONTROL & COLUMN

11024312

High Voltage Air Conditioning Refrigerant Dye

11024311

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.

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Sensor(s) Not Reading And Or Showing Dashes.

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11018276

" No Crank, No Start, Start Stop Inoperative.

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P2AF5-00 - Starter Relay 3 Stuck On, P2AF6-00 - Starter Relay 3 Stuck Off"

11017932

"Video Routing Module Verify Z part number availability.

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Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

11017882

The Instrument Panel Cluster (IPC) Displays Wipe Sensor Message

11014832

SENSOR - BATTERY

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11010752

Service Air Suspension Message In Cluster.

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Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.

11010251

"R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: Uconnect phone improvements.

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Incorrect Navigation units shown. Navigation feature shows no road name with a straight road at times when not setting up a navigation route. Missing radio stations. Accessibility settings are missing. Incorrect phone widget. Radio freezes. The Hybrid/EV screen display is blank when the user switches to the dark mode theme. Hybrid/EV pages are inoperative. Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). Radio screen is black (RVC Functions Normally). USB mode changes on its own. Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation process is slow to respond. Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. The FamCam ""X"" button is missing. SiriusXM radio resets. Radio resets. The RVC zoom feature lags. Voice Recognition (VR) is stuck in listening mode. Android Auto resets. Android Auto disconnects. Apple CarPlay disconnects. Missing battery voltage information. Rear Seat Alert (RSA) reminder is inoperative. The menu bar is missing from the display. The Wi-Fi application is missing. Music playback is inoperative. Invalid FOTA pop-up message displays. The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38. "

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11006826

WIRING - ELECTRIC POWER STEERING

11006242

"Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: Incorrect navigation units.

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Accessibility settings missing. Missing radio stations. Incorrect phone widget. Radio freeze. Blank hybrid screen. Screen Off at start up. Rearview Camera (RVC) functions normally. USB mode changes on its own. ROV FOTA scheduling. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation delay. Camera softkeys delayed, reverse and forward camera displays black radio screen. RVC functions normally. FamCam ""X"" button missing. SXM reset. RVC zoom lagging. VR stuck in listening mode. Android Auto/Car Play disconnect. Missing battery voltage icon. Rear seat reminder inop. Missing menu bar. Radio resets. Missing Wifi app. Android Auto radio reset. Music playback inop. Invalid FOTA popup. Assisted Call audio inop. Hybrid pages inop. In addition, the following software enhancement is available: Uconnect phone improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.50 to U29.42. NOTE: The national launch for the FOTA is expected to begin July 31, 2024."

11004978

Low Battery, No Crank No Start, Cluster Message Service Keyless System, Intermittent Power Liftgate Operation

11004342

Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling.

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2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults

11002531

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

11001755

B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously

11001373

Video Router After Battery Drainage VRM do not work.

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Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

11001003

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

11000891

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248926

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

10248515

Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10248513

Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7).

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Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10248042

Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually.

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? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves reprogramming of the PLGM with the latest available software.

10248036

Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ?...

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**Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.

10248030

Camera Washers Inoperable Customers may comment on one or more of the following: ? Camera washers are not spraying fluid (front and/or rear).

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? A washer fluid leak behind the front fascia/grille, above the rear of the headliner, or liftgate. This bulletin involves inspecting the camera washer spray system and possibly securing any loose fluid line Connections.

10247956

Battery Drain, No Start, Power Liftgate Inoperative

10247952

Enabling A New Power Side Step Module.

10247478

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P0604-00 - Internal Control Module Random Access Memory Ram Error.** ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

10244354

Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10244352

Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7).

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Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10243133

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

10242836

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates Customers may experience one or more of the...

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following HVAC A/C cool down concerns: ? Insufficient A/C performance for both the first and second row comfort. ? Poor heated/vented seat performance.

10242760

Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)

10242751

Battery Drain, No Start, Power Liftgate Inoperative

10241073

Stop/Start Disabled Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) have been set: ? P2AF6-00 - Starter Relay 3 Stuck Off. Customers may also experience: ? Start/Stop disabled. This bulletin involves checking connector D3157A is properly connected to the Power Distribution Center (PDC).

10241036

Comfort And Convenience Display Module (CCDM) Will Intermittently Change Functions On Its Own

10239968

Center Console Bin Separating Front And/Or Rear Console/Armrest Lid Not Closing.

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Lower cover is separating from the lid at the rear. This bulletin involves possibly re-securing and/or replacing the center console/armrest lower cover.

10239956

Heated Seat Calibration Update Front row heated seats (driver and/or passenger) will not stay on and shuts itself off...

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in less then **10** minutes while occupied. (Customers will not experience a Malfunction Indicator Lamp (MIL) illumination or Diagnostic Trouble Codes (DTCs) for this symptom/condition). This bulletin involves possibly updating the HVAC module with the latest software, checking the operation of the front heated seats and repairing as required.

10239939

Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: ? B21DD-84 - System Voltage-Signal Below Allowable Range. ? B21DD-85 - System Voltage-Signal Above Allowable Range. ? C151D-00 - Tire Pressure Sensor Location Undetermined. ? U1517-87 - Body Controller Secret Code-Missing Message. ? B1A71-01 - Passive Entry Antenna 1-General Electrical Failure. ? B1A72-01 - Passive Entry Antenna 2-General Electrical Failure. ? B1A73-01 - Passive Entry Antenna 3-General Electrical Failure. ? B1A74-01 - Passive Entry Antenna 4-General Electrical Failure. ? B1A75-01 - Passive Entry Antenna 5-General Electrical Failure. The customer may also experience one or more of the following: ? ?Fob Left Vehicle? message is displayed on Instrument Panel Cluster (IPC) after a remote start. ? Vehicle no-starts. This bulletin involves updating the RFHM module with the latest available software.

10236947

Center Console Bin Separating Front And/Or Rear Console/Armrest Lid Not Closing.

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Lower cover is separating from the lid at the rear. This bulletin involves possibly re-securing and/or replacing the center console/armrest lower cover.

10236871

Ambient Temperature Sensor Servicing.

10236798

Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal...

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Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long Range Front Cameras (LRCF) and CADM(s) have been found with no problems after testing. Prior to replacing the camera, Please Contact FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

10234515

Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually.

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? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves reprogramming of the PLGM with the latest available software.

10234503

Camera Washers Inoperable Customers may comment on one or more of the following: ? Camera washers are not spraying fluid (front and/or rear).

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? A washer fluid leak behind the front fascia/grille, above the rear of the headliner, or liftgate. This bulletin involves inspecting the camera washer spray system and possibly securing any loose fluid line Connections.

10234429

Battery Drain, No Start, Power Liftgate Inoperative

10234423

Enabling A New Power Side Step Module.

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10231813

Front Passenger Display Module (FPDM) Update to S23 Customers may experience the following: Front passenger screen does...

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not work when battery is low during ignition crank This bulletin involves updating the FPDM to repair inoperative operation.

10231796

Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: B21DD-84 - System Voltage-Signal Below Allowable Range. B21DD-85 - System Voltage-Signal Above Allowable Range. C151D-00 - Tire Pressure Sensor Location Undetermined. U1517-87 - Body Controller Secret Code-Missing Message. B1A71-01 - Passive Entry Antenna 1-General Electrical Failure. B1A72-01 - Passive Entry Antenna 2-General Electrical Failure. B1A73-01 - Passive Entry Antenna 3-General Electrical Failure. B1A74-01 - Passive Entry Antenna 4-General Electrical Failure. B1A75-01 - Passive Entry Antenna 5-General Electrical Failure. The customer may also experience one or more of the following: ?Fob Left Vehicle? message is displayed on Instrument Panel Cluster (IPC) after a remote start. Vehicle no-starts. This bulletin involves updating the RFHM module with the latest available software.

10231793

Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech.

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Black display screen comes on during start up. (Rearview camera functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.18.

10231761

Front Seat Vent Inop Front Seats Vent Inoperative.

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This bulletin involves inspecting and possibly installing a zip tie to secure HVAC vent plenum.

10230533

Electric Power Steering (EPS) Module Updates

10230532

Electric Power Steering (EPS) Module Updates

10230530

Central ADAS Decision Module (CADM) Updates

10230528

Video Routing Module Inoperative

10230412

SENSOR Intrusion Module

10230405

Telematic box module 2

10229815

Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat do not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

10229808

Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat do not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

10229575

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative.

10229570

Flash: Seat Massage Module (SMM) Updates This bulletin involves reprogramming the SMM with the latest software available.

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The customer may describe the following: Either one or both massage seats inoperative after the battery was charged from a full drain state.

10229562

Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latestavailable software.

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The customer may experience the following: VRM not turning on during ignition cycle.

10229560

Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software.

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The customer may experience one or more of the following:The power side steps still deploy/retract after being disabled (i.e. Power Side Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a battery drain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changing radio setting within five seconds after a door is closed).

10229541

Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.

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The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the Instrument Panel Cluster (IPC).

10229501

P0513-Invalid Skim Key setting in the PCM after programming a replacement ?generic? PCM

10229471

Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement

10229435

Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.

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A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

10228047

Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software.

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The customer may experience one or more of the following: Active Noise Cancellation (ANC) drone noise between 950 RPM and 1,000 RPM, during a start up. Battery draining. Blinking odometer. Upon further investigation the technician may find the following DTCs have been set: The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance. If B221F-00 is a stored fault update the AMP with appropriate software. If the fault is active, follow normal DTC diagnostics. Use inspection LOP (18-60-07-AF) to close the active RSU. B2204-00 - ECU Configuration Mismatch.

10227760

Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) and/or Service Air Suspension Message In Cluster. Upon further investigationthe technician may find the following Diagnostic Trouble Code (DTC): U0422-00 Implausible Data Received From Body Control Module. The customer may also experience one or more of the following: Power side step noise unacceptably loud. The power side steps still deploy/retract after being disabled (i.e. PowerSide Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a batterydrain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changingradio setting within five seconds after a door is closed).

10227741

Flash: Telematics Box Module (TBM) Updates This bulletin involves updating the TBM with the latest software available.

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The customer may describe the following: Message displayed on the radio screen, "Uconnect Box requires service. Pleasevisit an authorized dealer.", with no active or stored Diagnostic Trouble Codes (DTCs) set by TBM or Occupant Restraint Controller (ORC).Error MessageUconnect box ?requires service? message can be triggered by different reasons.For an issue on a new vehicle recently switched to customer mode,please follow the New Vehicle Preparation procedure to resolve Uconnect box require service message. Always fix TBM / ORC DTC issues first.If the issue could not be fixed, then reflash the TBM software. Mobile app remote start or remote lock/unlock works improperly. Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.

10227737

Flash: Folding Seat Module (FSM) Update This bulletin involves performing a software update and calibration routine on the FSM.

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The customer may describe the following:The third row seats are misaligned between the right and left either in folded or unfolded positions. If a customer hits an obstacle while folding the third row seats, the seats will reverse (obstacle detection). After five obstacle detections in a row, the seat will lose calibration and the seats will be non-functional.Customers will not be able to fold and unfold the seats from one button press.

10227704

Radio Screen Black With Audio After Ignition On

10226035

Flash: Integrated Center Stack (ICS) Updates This bulletin involves reprogramming the ICS with the latest available software.

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Customer may describe the following: The Heating Ventilation and Air Conditioning (HVAC) toggles switches will not function and one or more of the LED indicators will most likely be lit (HVAC can still be controlled redundantly through radio touch screen controls). Battery drain, if the vehicle sits for a few weeks without starting.

10226030

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software.

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Customers may experience a false Malfunction Indicator Lamp (MIL) illumination related to: P0B42-00 - Hybrid/EV Battery Voltage Sense 2 Circuit Low. Customer may also notice:Start/Stop inoperative. Vehicle behaves like it is always operating in gas mode.

10226004

Service Electric Power Steering Message On Cluster.

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C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.

10225990

Service Air Suspension Message In Cluster.

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C1522-11 Right Front Ride Height Sensor- Circuit Short To Ground.

10225979

Air Suspension Compressor Module Assembly Replacement.

10225950

PCM If you are replacing a PCM in this vehicle, please review SOL S2225000003 for detailed programming instructions.

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Failure to follow instructions may result in an unresponsive PCM and cannot be recovered.

10225427

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative.

10225422

Flash: Seat Massage Module (SMM) Updates This bulletin involves reprogramming the SMM with the latest software available.

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The customer may describe the following: Either one or both massage seats inoperative after the battery was charged from a full drain state.

10225414

Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latestavailable software.

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The customer may experience the following: VRM not turning on during ignition cycle.

10225412

Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software.

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The customer may experience one or more of the following:The power side steps still deploy/retract after being disabled (i.e. Power Side Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a battery drain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changing radio setting within five seconds after a door is closed).

10225393

Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.

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The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the Instrument Panel Cluster (IPC).

10225358

P0513-Invalid Skim Key setting in the PCM after programming a replacement ?generic? PCM

10225350

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10225334

Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement

10225298

Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.

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A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

10225290

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative.

10225285

Flash: Seat Massage Module (SMM) Updates This bulletin involves reprogramming the SMM with the latest software available.

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The customer may describe the following: Either one or both massage seats inoperative after the battery was charged from a full drain state.

10225277

Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latestavailable software.

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The customer may experience the following: VRM not turning on during ignition cycle.

10225275

Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software.

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The customer may experience one or more of the following:The power side steps still deploy/retract after being disabled (i.e. Power Side Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a battery drain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changing radio setting within five seconds after a door is closed).

10225256

Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.

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The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the Instrument Panel Cluster (IPC).

10225221

P0513-Invalid Skim Key setting in the PCM after programming a replacement ?generic? PCM

10225213

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10225197

Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement

10225161

Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.

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A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

10222981

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated for (DT and HD trucks) from S21C.6 to S21D.5 and for (WS) from S21B.5 to S21D.5.The national launch for the FOTA is expected to begin December 22, 2021. Customers may experience one or more of the following:Hissing, water sprinkler or salt shaker noise(WS only). Apple Carplay concerns. Black screen. Loud buzzing noise followed by radio reboot. Unable to switch between media sources while playing SXM. Radio shows screen off when comfort popup appears. Phone won't reconnect when connection is lost. Delete device in settings menu doesn't work. App pages have black background. Radio does not fall asleep with ignition off. Radio unresponsive. CarPlay will not connect.

10221504

Heated Seat Calibration Update This bulletin involves updating the HVAC module with the latest software, checkingthe...

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operation of the front heated seats and repairing as required. Customers may comment on the following: Front row heated seats (driver and/or passenger) will not stay on and shutsitself off in less then 15 minutes while occupied. Customers will not experience a Malfunction Indicator Lamp (MIL) illumination or Diagnostic Trouble Codes (DTCs) for this symptom/condition.

10214626

Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software.

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The customer may experience one or more of the following: The power side steps still deploy/retract after being disabled (i.e. PowerSide Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a batterydrain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changing radio setting within five seconds after a door is closed).

10204412

Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available.

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The customer may describe the following: Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.

Engine

83 bulletins
11029770

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...

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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11028751

If replacing the oil pump on 22-24MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...

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Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

11028255

C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR...

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CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

11027840

If replacing the oil pump on 22-23MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...

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Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

11026556

The customers complaint may include a message appearing in the clusters information center stating, See Users Manual For...

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Proper Oil And Fuel or Service Engine See Dealer. The customer may also mention a low power complaint.

11025028

Engine Oil Leak

11024296

Engine Overheating Customers may experience the following: Engine overheating with "Engine Overheated" message in the Instrument Panel Cluster (IPC).

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NOTE: The vehicle will be operable but at a reduced level of performance This bulletin involves replacing the engine thermostat.

11020858

MODULE - ENGINE CONTROLLER

11020604

C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR...

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CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

11020596

Check Engine Lamp On.

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Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

11019773

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.

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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

11019454

MIL-On/Check Engine Lamp (CEL)-On

11019452

Mil-On/Check Engine Lamp (CEL)-On

11018275

C058E-00 - BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE

11017979

"Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **U0104 - Lost Communication with Cruise Control Module.** P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. P0604-00 - Internal Control Module Random Access Memory Ram Error. P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software. "

11017871

Mil-On/Check Engine Lamp-On

11017174

"Ebooster C0582-00-BRAKE BOOSTER MOTOR ""A"" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR ""A""...

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POSITION SENSOR CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR ""B"" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis)"

11016439

Misfire DTCs, Rough Idle, Valvetrain Noise

11016248

"Engine Overheating Customers may experience the following: Engine overheating with ""Engine Overheated"" message in...

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the Instrument Panel Cluster (IPC). NOTE: The vehicle will be operable but at a reduced level of performance. This bulletin involves replacing the engine thermostat."

11015964

"MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not...

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turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced."

11015540

"Flash: Transmission Control(TCM) Module Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...

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the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire. NOTE: DTC P0300 will be set in the Powertrain Control Module (PCM). No DTCs will be stored in the TCM. Customers may also experience the following: Rough running engine. This bulletin involves reprogramming the TCM with the latest available software"

11015515

Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire. NOTE: DTC P0300 will be set in the Powertrain Control Module (PCM). No DTCs will be stored in the TCM. Customers may also experience the following: Rough running engine.

11015473

"Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0300 - Multiple Cylinder Misfire (NA Market Only).** P0335 - Crankshaft Position Sensor Circuit. Customers may also comment on one or more of the following: Rough running engine This bulletin involves reprogramming the PCM with the latest available software."

11015297

Engine Noise

11014265

Check Engine Lamp On.

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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

11010751

Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.

11007201

TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB...

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21-048-24 for potential transfer case shift motor replacement

11006985

"Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ""4WD Overheated Temporarily Unavailable"" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor."

11001459

Suspected Engine Coolant Leak

11001198

Suspected Engine Coolant Leak

11000795

"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...

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body replacement."

11000195

"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."

10251851

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. ? P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off.** ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

10251835

Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain.

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U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally).

10248931

Uconnect R1H Radio Software Update Customers may experience one or more of the following: Amplifier module sets...

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Diagnostic Trouble Code U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition inoperable. Wireless CarPlay inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default. Display input lagging after CarPlay

10248877

Verifying Camshaft Diagnosis

10248850

COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered...

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for replacement as a remedy for fluid leak.

10248845

Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code.

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Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.

10248606

Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? **Third row seats stuck in...

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down/cargo position and will not return to the upright seat position with the auto up button. Customers will not be able to unfold the seats from one button press.** ? The third row seats are misaligned between the right and left either in folded or unfolded positions. ? If a customer hits an obstacle while folding the third row seats, the seats will reverse (obstacle detection). After five obstacle detections in a row, the seat will lose calibration and the seats will be nonfunctional. **Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1F28-54-Third row seat LT- recline motor 1 - missing calibration.** This bulletin involves performing a software update and calibration routine on the FSM.

10248577

Check Engine Lamp On.

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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

10248555

Terminal Push Out Of XY235A Causing Check Engine Light, Battery Light, No Crank or Crank No Start, Inoperative HVAC/AC

10248505

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

10248504

Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s).

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The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.

10247906

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247905

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247899

ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off...

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after a few minutes or totally inoperative. Prior to repair, please contact FCA Redacted Content If no response in 15 minutes, please do the following: 1. Note any DTCs stored or active during the vehicle scan. 2. Do not discard heater mat if it has been replaced for any reason. 3. Please help engineering gathering more information, share your findings including a scan report with: FCA Redacted Content

10247467

Flash: Electric Power Steering (EPS) Module Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? C2217-00 - Electric Power Steering Module Internal. ? C221F-00 - ECU Not Initialized. ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. **The following software enhancement is available: ? Improved diagnostics for DTC C2217.** The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering light in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.

10247451

Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...

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Proper Oil And Fuel? or ?Service Engine See Dealer?.

10244445

Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? **Third row seats stuck in...

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down/cargo position and will not return to the upright seat position with the auto up button. Customers will not be able to unfold the seats from one button press.** ? The third row seats are misaligned between the right and left either in folded or unfolded positions. ? If a customer hits an obstacle while folding the third row seats, the seats will reverse (obstacle detection). After five obstacle detections in a row, the seat will lose calibration and the seats will be nonfunctional. **Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1F28-54-Third row seat LT- recline motor 1 - missing calibration.** This bulletin involves performing a software update and calibration routine on the FSM.

10244416

Check Engine Lamp On.

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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

10244394

Terminal Push Out Of XY235A Causing Check Engine Light, Battery Light, No Crank or Crank No Start, Inoperative HVAC/AC

10244344

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

10244343

Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s).

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The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.

10243250

Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? **C221F-00 - ECU Not Initialized.** ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. ? C2217-00 - Electric Power Steering Module Internal. The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering light in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.

10243102

STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair.

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If no response in 15 minutes, proceed with repair.

10242704

Amplifier Engineering is investigating radio audio cuts in and out or audio is muted on some speakers or audio is muted...

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on all speakers with no sound from radio or speakers. Please perform an A-B-A swap analysis on Amplifier/Radio. Contact Engineering at FCA Redacted Content with results before replacing Amplifier/Radio. If no response in 15 minutes, proceed with repair.

10241098

Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs): ? C1592-00 - Electronic Power Steering Motor Circuit. ? **C1593-00 - Steering Torque Sensor Circuit. ? C2217-00 - Electric Power Steering Module Internal.** The customer may also experience one or more of the following: ? **Loss of steering assist and illuminated steering light in the cluster.** ? Lack of power steering assist at vehicle start up with no DTC This bulletin involves updating the EPS module with the latest available software.

10241072

Turbo to Charge Air Cooler Quick Connect Loose Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0101 - Mass Air Flow Sensor Circuit Performance. ? P0236 - Turbocharger/Supercharger Boost Pressure Sensor Performance. Customers may also comment on the following: ? Reduced engine performance. This bulletin involves inspecting turbo to charge air cooler quick connect at the turbo, performing a push-pullpush verification check on the quick connection and ensure it is locked.

10241023

Customer may experience a knocking, pinging or rattling noise coming from the engine.

10241021

Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...

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Proper Oil And Fuel? or ?Service Engine See Dealer?.

10240024

Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...

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Proper Oil And Fuel? or ?Service Engine See Dealer?.

10239990

This bulletin applies to vehicles built on or before October 04, 2022 (MDH 1004XX) equipped with a 3.0L I6 Hurricane HO...

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Twin Turbo ESS

10239957

Water Quality When Mixed With Engine Coolant

10236923

Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customers may also experience: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the hood ajar switch.

10234379

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234378

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234372

ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off...

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after a few minutes or totally inoperative. Prior to repair, please contact FCA Redacted Content If no response in 15 minutes, please do the following: 1. Note any DTCs stored or active during the vehicle scan. 2. Do not discard heater mat if it has been replaced for any reason. 3. Please help engineering gathering more information, share your findings including a scan report with: FCA Redacted Content

10230411

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10229817

Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTCs): ? C1592-00 - Electronic Power Steering Motor Circuit. The customer may also experience a lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.

10229518

Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust...

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Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer (WS) (Rev. A)

10229474

Rolling ESS (engine stop/start) strategy.

10228017

Warranty Bulletin D-22-08 Fast Feedback Program - 3.0L I6 HO Twin Turbo Engine, Exhaust System, Turbocharger Assembly,...

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Fuel Components and Cooling Components - 2022 Wagoneer and Grand Wagoneer (WS)

10227744

Hood Ajar Switch Inoperative This bulletin involves replacing the hood ajar switch.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): P152E - Engine Hood Switch 2 Circuit High. Customers may also experience:Start/Stop system warning light. Start/Stop inoperable.

10226015

Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off

10226010

Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off

10225948

HEADLAMP ASSY Please contact engineer FCA Redacted Content prior to replacing, if no response within 15 minutes proceed...

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with repair.

10225337

Rolling ESS (engine stop/start) strategy.

10225200

Rolling ESS (engine stop/start) strategy.

10222987

Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software.

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The customer may describe one or more of the following: ?Service 4WD warning? displayed in the Instrument Panel Cluster (IPC). A binding or heavy steering feel when making sharp turns at low speeds. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DiagnosticTrouble Codes (DTCs) have been set:C1423-64 -Transfer Case Internal Performance-Signal Plausibility Failure. C149E-64 - Transfer Case Motor Position Sensor-Signal Plausibility Failure.

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10214605

Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC) has been set: P1C64 - Hybrid Perf - Engine Speed Below Target During Autostart. In addition, customers may experience the following concern: During a stop-start event, the autostart fails and the AutoPark engages.

Other

73 bulletins
11029706

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11028903

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11027652

RACK KIT - REMOVABLE

11027651

RACK KIT - REMOVABLE

11026803

Part Number is more precise than "Up to and Including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

11018410

BOLT - HEX FLANGE HEAD

11017354

No Crank, No Start, Start Stop Inoperative

11016726

" CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 26B Thermostat"

11016440

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11015048

SOS Button Inoperative And Or Unavailable.

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B1552-2A Code Set.

11014890

COOLER - AUXILIARY LOW TEMPERATURE

11012874

2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The...

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Seated Position.

11010497

Buzz Squeak Rattle From Right Rear Headliner Area.

11010200

CARRIER PLANETARY & SHAFT KIT - OUTPUT

11006842

CENTER STACK - VEHICLE FEATURE CONTROLS

11006235

Buzz Squeak Rattle (BSR) From Upper Left Dash Area.

11005356

CARRIER PLANETARY & SHAFT KIT - OUTPUT

11004151

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11001523

Customer Satisfaction Notification 26B Thermostat

11001382

Buzz Squeak Rattle (BSR) From Upper Left Dash Area

11001022

"Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise."

11000866

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...

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Programmed

10248966

PSU Oil Pump Assy

10248570

2nd Row Center Seat Lazy Or Slow When Folding.

10248551

3rd Row Seat Shakes Or Vibrates When Folding.

10248545

Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.

10248510

Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10247987

Third Row Headrest Fold Flat Inoperative Third row headrest does not lock in the seating position.

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This bulletin involves inspecting and possibly reattaching the actuator cable.

10247986

Third Row Seat Won't Fold Due To Bent Lever Customers may comment on the following: ? Third row manual seat will not...

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lock in the recline position and will not fold flat with rear pull strap. This bulletin involves inspecting and possibly adjusting the seat bracket tab to clear the cargo tub.

10247985

First Row Headrest Damaged And/ Or Will Not Adjust First Row Headrest Damaged And/ Or Will Not Adjust.

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This bulletin involves inspecting and possibly replacing the first row active headrests.

10247983

Second Row Headrest Fold Flat Inoperative ? Second row seat does not fold flat.

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? Seat does not perform easy entry release to enter third row seating. ? Seat headrest does not fold with electronic fold button. This bulletin involves inspecting and possibly reattaching the actuator cable(s).

10247980

Front Seat Bolster Adjustment Inoperable Customers may comment on the following: ? One or both front seat cushion bolster adjustments are inoperable.

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This bulletin involves inspecting and possibly adjusting the routing on the seat supply hose.

10247949

Power Side Step Does Not Operate Or Operates Intermittently

10247945

Blind Spot Warning Message On Instrument Cluster.

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Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

10247943

Rattle Buzz Noise From Left Front Dash Area.

10247443

No crank/No start with no DTC?s

10247433

Squeak from the Center Console Area

10247432

Vehicle is a no crank/no start with the following DTCs, as well as a no crank/no start condition: U0164, U0140, U0151,...

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U0155

10247407

Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10244409

2nd Row Center Seat Lazy Or Slow When Folding.

10244390

3rd Row Seat Shakes Or Vibrates When Folding.

10244384

Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10244349

Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10243180

Interior Dust Intrusion In Rear Cargo Area.

10243171

Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.

10243154

Wind Whistle Noise From Dash A Pillar Area While Driving

10242754

Payload Limit Exceeded Message On Instrument Cluster Message Center.

10241148

Power wndow switch passenger

10241025

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

10240030

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating.

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C0604- Active Air Dam Control Performance

10234460

Third Row Headrest Fold Flat Inoperative Third row headrest does not lock in the seating position.

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This bulletin involves inspecting and possibly reattaching the actuator cable.

10234459

Third Row Seat Won't Fold Due To Bent Lever Customers may comment on the following: ? Third row manual seat will not...

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lock in the recline position and will not fold flat with rear pull strap. This bulletin involves inspecting and possibly adjusting the seat bracket tab to clear the cargo tub.

10234458

First Row Headrest Damaged And/ Or Will Not Adjust First Row Headrest Damaged And/ Or Will Not Adjust.

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This bulletin involves inspecting and possibly replacing the first row active headrests.

10234456

Second Row Headrest Fold Flat Inoperative ? Second row seat does not fold flat.

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? Seat does not perform easy entry release to enter third row seating. ? Seat headrest does not fold with electronic fold button. This bulletin involves inspecting and possibly reattaching the actuator cable(s).

10234453

Front Seat Bolster Adjustment Inoperable Customers may comment on the following: ? One or both front seat cushion bolster adjustments are inoperable.

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This bulletin involves inspecting and possibly adjusting the routing on the seat supply hose.

10234421

Power Side Step Does Not Operate Or Operates Intermittently

10234417

Blind Spot Warning Message On Instrument Cluster.

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Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

10234415

Rattle Buzz Noise From Left Front Dash Area.

10231812

Second Row Armrest Cap Loose Or Missing Second row armrest cap loose/missing.

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This bulletin involves inspecting and possibly replacing the arm rest cap.

10231798

Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The...

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interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner (Fig. 1) .Interior Rear Facing Camera Bezel This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.

10230471

Clunk Noise Is Heard When Driving Over Bumps

10229493

Weather App May Freeze, Lockup Or Has Error Loading

10229490

Wind Whistle Noise From Dash A Pillar Area While Driving

10229481

Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10226040

Overhead Console To Headliner Gap This bulletin involves eliminating the gap between the overhead console and headliner.

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The customer may describe the following: A rattle noise from the overhead console. Observe a gap at the headliner and overhead console.

10225985

3RD Row Seat Does Not Lock In Up Right Position.

10225344

Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available

10225207

Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available

Infotainment

65 bulletins
11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11029703

Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian.

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Rearview Camera (RVC) Functions Normally

11025512

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11024060

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

11023629

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11021846

Windshield HUD (Head Up Display) Display Features

11021581

Door speaker Inoperative or No Sound

11021036

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11018281

Blind Spot Warning Message Displayed on the Cluster

11015674

"Radio USB update to U33.43 Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two USB update."

11015307

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

11015296

Radio Display Screen Flicker

11014847

CENTER STACK - DISPLAY

11014538

Uconnect Box Require Service Message

11014337

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

11012913

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11010254

"R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update."

11009082

Poor Audio Quality And Or Static From Wireless Devices

11007845

"Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ...

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Unable to select the Turn by Turn Nav. Blank Performance Pages. Rearview Camera (RVC) functions normally. Android Auto Voice Recognition Inop. Media Tuner Delayed. Charge Schedule HMI. RVC functions normally. Ambient Light Inop. Map in Cluster Inop. Media Widget Blank. Nav Map Black. Offroad Pages Inop. RVC functions normally. VR Inop. Incorrect Song Title Displayed, Carplay only. HU switches from Media Page to Home Page. RVC functions normally. Ghost Touch on Nav screen. RVC functions normally. Widgets Missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"""". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024."

11002528

The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message

11001756

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

11000856

"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"

10251848

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation...

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continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

10251764

Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to...

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replacing this part, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond 3. Center stack display has lines on screen

10248903

Radio Navigation Displays Message ?No Maps Available?

10248872

Audio Muted During A CarPlay Or Android Auto Phone Call

10248579

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

10248578

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

10247955

Uconnect Box Require Service Message

10247447

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

10244418

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

10244417

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

10243176

SiriusXM (SXM) Advertisements Pop Up On Radio

10243137

Radio Displaying The Front Passenger Display Screen (FPDM) For a ?Fraction Of A Second?

10243136

Radio Resets Intermittently After A Screech Or Buzz Sound

10243097

CENTER STACK DISPLAY For complaints of either of the following 2 issues with the center stack display, prior to...

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replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond

10242757

Forward Collision Warning OFF Indicator Is Displayed In The Cluster

10242753

Pop Or Static Noise From Radio As The Vehicle Is Being Started

10241052

FCA Caribbean Warranty Bulletin ID-23-15 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer...

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(WS)

10241051

Warranty Bulletin D-23-12 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer (WS)

10239923

Right or Left Front Speaker Rattle with McIntosh System The customer may describe speaker rattle heard during any audio...

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play from the right or left front speakers specifically This bulletin involves possibly adding tape to the left or right front door speaker grille behind the McIntosh Badge.

10234428

Uconnect Box Require Service Message

10230536

Radio Over The Air 24.18 to S26.18 Software Version Updates

10229578

Front Row Seat Back Panel Loose This bulletin involves inspecting the front row seat back panels.

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Check for loose upper and lower panels. If needed the panels will need to be removed and inspected for broken clips and replaced if needed. Check the seat back and upper screen bezel for large gaps and loose panels Verify the Rear Seat Entertainment (RSE) screen bezel installation by checking visually and running hand over the seam checking gap and flushness. Gap should not exceed 1.5mm. Verify with feeler gage if necessary. Cap (bezel) should be flush to back panel. With both thumbs positioned on cap (bezel), simultaneously push upwardsto verify engagement. Cap (bezel) should stay engaged Fig.1.Upper Seat Back (Bezel) Verify the front seat back panel installation is correct. From the rear seat area place both hands near top of back panel and with fingers slightly engaged into back panel gently pull to verify back panelis correctly installed. There should be no movement in the back panel from this direction. To verify engagement of lower part of back panel, grab rear lower sides and gently pull at same time. Back panel should not show any signs of movement Fig.2.Seat Back Inspection Were there any loose panels or large gaps found in the upper or lower panels? This inspection needs to be performed on both the driver's and passenger's front seat back. YES>>>Proceed to Step1 of the Repair Procedure. NO>>>This bulletin has been completed. Use inspection LOP (23-20-34-96) to close the active RSU.

10229563

Speaker Hiss Noise This bulletin involves performing a routine in the radio to reduce unwanted speaker noise.

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Customers may comment on one or more of the following: Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heardwhen radio is on and no media is playing, or volume high/low with media playing.

10229551

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay and Android Auto improvements. Voice Recognition improvements. Uconnect Phone improvements.

10229480

Radio intermittently mutes

10228061

Amplifier (AMP) Diagnostic and System Updates

10227755

Radio VIN Lock This bulletin involves performing a VIN Lock procedure.

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Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.

10227685

10.1" Center Stack Display,12" Center Stack Display 10.1" & 12" Center Stack Display is blank and/or does not respond to touches.

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Do not replace the Center Stack Display until TSB 08-039-22 Rev B is performed (R1 Headunit software update). R1 software update to S24.18 should resolve the issue.

10226007

Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set

10225980

Harman R1H Uconnect 5 Radio Software Flash Error Codes

10225977

Radio Sirius XM Mutes After Ending Phone Call

10225974

Buzz, Rattle Noise From Upper Instrument Panel Near Speaker.

10225430

Front Row Seat Back Panel Loose This bulletin involves inspecting the front row seat back panels.

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Check for loose upper and lower panels. If needed the panels will need to be removed and inspected for broken clips and replaced if needed. Check the seat back and upper screen bezel for large gaps and loose panels Verify the Rear Seat Entertainment (RSE) screen bezel installation by checking visually and running hand over the seam checking gap and flushness. Gap should not exceed 1.5mm. Verify with feeler gage if necessary. Cap (bezel) should be flush to back panel. With both thumbs positioned on cap (bezel), simultaneously push upwardsto verify engagement. Cap (bezel) should stay engaged Fig.1.Upper Seat Back (Bezel) Verify the front seat back panel installation is correct. From the rear seat area place both hands near top of back panel and with fingers slightly engaged into back panel gently pull to verify back panelis correctly installed. There should be no movement in the back panel from this direction. To verify engagement of lower part of back panel, grab rear lower sides and gently pull at same time. Back panel should not show any signs of movement Fig.2.Seat Back Inspection Were there any loose panels or large gaps found in the upper or lower panels? This inspection needs to be performed on both the driver's and passenger's front seat back. YES>>>Proceed to Step1 of the Repair Procedure. NO>>>This bulletin has been completed. Use inspection LOP (23-20-34-96) to close the active RSU.

10225415

Speaker Hiss Noise This bulletin involves performing a routine in the radio to reduce unwanted speaker noise.

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Customers may comment on one or more of the following: Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heardwhen radio is on and no media is playing, or volume high/low with media playing.

10225403

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay and Android Auto improvements. Voice Recognition improvements. Uconnect Phone improvements.

10225343

Radio intermittently mutes

10225293

Front Row Seat Back Panel Loose This bulletin involves inspecting the front row seat back panels.

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Check for loose upper and lower panels. If needed the panels will need to be removed and inspected for broken clips and replaced if needed. Check the seat back and upper screen bezel for large gaps and loose panels Verify the Rear Seat Entertainment (RSE) screen bezel installation by checking visually and running hand over the seam checking gap and flushness. Gap should not exceed 1.5mm. Verify with feeler gage if necessary. Cap (bezel) should be flush to back panel. With both thumbs positioned on cap (bezel), simultaneously push upwardsto verify engagement. Cap (bezel) should stay engaged Fig.1.Upper Seat Back (Bezel) Verify the front seat back panel installation is correct. From the rear seat area place both hands near top of back panel and with fingers slightly engaged into back panel gently pull to verify back panelis correctly installed. There should be no movement in the back panel from this direction. To verify engagement of lower part of back panel, grab rear lower sides and gently pull at same time. Back panel should not show any signs of movement Fig.2.Seat Back Inspection Were there any loose panels or large gaps found in the upper or lower panels? This inspection needs to be performed on both the driver's and passenger's front seat back. YES>>>Proceed to Step1 of the Repair Procedure. NO>>>This bulletin has been completed. Use inspection LOP (23-20-34-96) to close the active RSU.

10225278

Speaker Hiss Noise This bulletin involves performing a routine in the radio to reduce unwanted speaker noise.

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Customers may comment on one or more of the following: Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heardwhen radio is on and no media is playing, or volume high/low with media playing.

10225206

Radio intermittently mutes

10223003

Speaker Hiss Noise

10221480

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18 The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following:Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update:Apple CarPlay and Android Auto improvements. Voice Recognition improvements. Uconnect Phone improvements.

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10204410

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21B.5 to S21C.6 (DT and HD), and S21C.8 (WS). The national launch for the FOTA will begin November 24, 2021 for DT and HD and December 10, 2021 For WS 2021. Customers may experience one or more of the following:Apple Carplay concerns. Multiple Human Machine Interface (HMI) issues. Weather App will not open. Temperature Control soft button difficult to press and get a response. Voice Recognition audio muted. Radio Freezes. Android Auto widget screen smaller than normal. Navigation says ?You have reached your destination? before you are at the location when using Android Auto.

Body & Paint

60 bulletins
11028887

GLASS - QUARTER WINDOW

11028246

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11027650

LATCH - LIFTGATE

11027649

LATCH - LIFTGATE

11025733

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11024044

Passive Entry Outside Door Handle Does Not Unlock Or Lock The Vehicle Doors.

11023079

Liftgate Latch Is Tripped Closed During Service Work.

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How To Open The Latch.

11022008

Power Running Board Trim Paint Peeling Customers may comment on the following: The running board black trim paint is peeling Fig.

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1 and Fig. This bulletin involves **painting and** replacing one or both power running boards as required.

11021853

Liftgate Lock Button Inoperative, Cluster Message Service Keyless System

11021849

Rear Liftgate Handsfree Feature Does Not Operate, Only Operates When the Key is in The Off Position

11021037

1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed.

11018450

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

11017408

Buzz Squeak Rattle (BSR) In The Door When Playing Music.

11017403

Sunroof Inoperative, Not Moving To Open Or Closed Positions.

11017233

C008E-00 Setting After Windshield Replacement

11016106

Power Liftgate Drive Unit (PDU) Servicing Information.

11015028

Rattle Noise From The Headliner Roof Area.

11014833

LATCH FRONT & REAR DOOR

11014743

"Power Running Board Trim Paint Peeling The customer may comment on the following: Power running board black trim paint peeling Fig.

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1 and Fig. 2 This bulletin involves replacing one or both power running board steps as needed"

11012884

Door Latch, Handle And Ajar Additional Service Information.

11010743

"Instrument Panel Cluster (IPC) message Night Vision Unavailable Service Required or Loss of Night Vision "

11008145

Door Ajar Light On With Door(s) Closed.

11006884

BEZEL - DOOR HANDLE

11000907

Water Leaking Into Interior At D-Pillar Or Liftgate

10251796

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

10251787

Rattle Buzz Noise From Door Area

10248879

Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.

10248871

Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.

10247946

Rattle Noise From The Headliner Roof Area.

10247434

Vehicle sunroof will not operate and 3rd row seat switches will not illuminate.

10243173

Buzz Squeak Rattle (BSR) In The Door When Playing Music.

10243170

Buzz Rattle Squeak Noise From Under Hood

10242806

Sunglass Holder Won't Stay Closed Sunglass storage bin won?t stay closed.

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This bulletin involves replacing the overhead console sunglass storage bin.

10242716

Rear Window Sunshade For Rear door sunshade wrinkles.

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Once extended, if the sunshade is offset (Cocked) while retracting it, wrinkles go into the fabric but will go away after extended periods of being open and can also be expedited by applying heat/steam. Component replacement is not required

10241091

Loose or Missing Front Roof Ditch Molding Loose or missing front roof ditch molding.

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This bulletin involves inspecting both front roof ditch moldings for looseness and replacing if loose or missing.

10239944

Lower Day Light Opening or B-Pillar Moldings Have a Poor Fit or are Loose ? One or more, lower day light opening...

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moldings (lower belt line molding) have a poor fit to door glass and/or a wavy appearance. ? Minor wind noise coming from one or more doors. ? Front door trim is loose at the B-pillar. This bulletin involves inspecting all four lower day light opening moldings (lower door belt line) or inspecting the both the left and right front door belt moldings at the B-pillar for looseness and possibly replacing one or more moldings.

10236969

Mirror

10234418

Rattle Noise From The Headliner Roof Area.

10230413

Seal, Sunroof

10230328

Left Front Door Misaligned To The Rear Door This bulletin involves inspecting the left front door to ensure it?s...

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aligned with the left rear door and possibly adjustingthe door striker and replacing the left front door weatherstrips. The customer may describe the following: The left front door is not aligned with the left rear door. If a customer?s VIN is listed in VIP or your RSU VIN list, perform the inspection procedure. This RSU only applies to vehicles on the RSU VIN list. Using a step gauge or dial indicator, measure the left front door gap to the front rear door

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10229502

Hood Is Under Flush To The Fender

10228050

Front Inside Door Release Handles Slow to Retract This bulletin involves inspection and replacing the inside front door...

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release handle cable if needed. The customer may describe the following: Left and/or right front inside door release handle returns slowly after release. If a customer?s VIN is listed in VIP or your RSU VIN list, perform the repair.This RRT only applies to vehicles on the RRT VIN list.

10228036

Rear Windshield Wash Low Fluid Output / Inoperable This bulletin involves adjusting the rear wiper washer hose position.

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Customers may comment on the following: The rear wiper wash is inoperative, or low fluid output.

10228034

Windshield Replacement This bulletin involves replacing the windshield if it has distortion.

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The customer may comment on the following: Windshield vertical distortion in the center area of the windshield surface.

10227978

LATCH - FRONT DOOR

10227759

Second And/Or Third Row Seat Back Covers Loose This bulletin involves inspecting the second and third row seat back...

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panels and re-engaging the retainer J-clips, if necessary. Put the second and third seats into the fold down position. Check the second and third seat backs for large gaps and loose panels.Fig.1.Loose Panel Area1 - Second And Third Row Seat Back Panels Squeeze seat material to determine if the J-clip becomes exposed around the entire perimeter of the seat back and cover.Seat Backs Seated/Unseated1 - Second And Third Row Seat Back Panel Seated2- Second And Third Row Seat Back Panel UnseatedThis inspection needs to be performed on both the second and third row seat backs. Were there any loose panels or large gaps found in the panels? YES>>>Proceed to Step1of the Repair Procedure. NO>>>This bulletin has been completed. Use inspection LOP (23-13-29-93) to close the active RSU.

10227702

2nd And Or 3rd Row Seat Back Trim Loose Or Separating From Carpet.

10227680

Front door check If a 2022 WS Jeep Wagoneer / Grand Wagoneer comes in with a door making a popping, creaking, or...

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clicking noise that is linked to the door check, then please contact FCA Redacted Content prior to making the repair. If you do not get a response within 15 minutes, proceed with the repair.

10226034

Dual Pane Sunroof Headliner Trim Ring Separation This bulletin involves reattaching the dual pane sunroof trim ring to the headliner.

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The customer may describe the following: A rattle noise coming from the front, or rear edge of the dual panesunroof opening when driving the vehicle.

10226000

Rattle Noise From The Headliner Roof Area.

10225995

Door Panel Arm Rest Stained With White Residue.

10225956

Front door check If a 2022 WS Jeep Grand Wagoneer comes in with a front door making a popping, creaking, or clicking noise.

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Please check each fastener of the door check strap with a torque wrench to verify fastener torque is to specification. If not, proceed with required repair.

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225349

Water Leak At Upper D-pillar Or Liftgate Area

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225212

Water Leak At Upper D-pillar Or Liftgate Area

10223792

Left Front Door Misaligned To The Rear Door This bulletin involves inspecting the left front door to ensure it?s...

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aligned with the left rear door and possibly adjustingthe door striker and replacing the left front door weatherstrips. The customer may describe the following: The left front door is not aligned with the left rear door. If a customer?s VIN is listed in VIP or your RSU VIN list, perform the inspection procedure. This RSU only applies to vehicles on the RSU VIN list. Using a step gauge or dial indicator, measure the left front door gap to the front rear door

10222879

Windshield Before replacing the windshield on 2022MY Wagoneer/Grand Wagoneer vehicles for cracking, please contact FCA Redacted Content.

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If no response in 15 minutes, proceed with repair. Please send pictures of the issue toFCA Redacted Content

10214583

Hands-Free Power Liftgate Does Not Operate

Transmission

28 bulletins
11027642

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The...

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Shifter.

11027641

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

11020637

8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch.

11020636

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

11016884

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at...

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least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch."

11016879

"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."

11015811

"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...

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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11013597

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"

11013016

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

11011921

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"

11010259

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11009027

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "

11008913

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11008200

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11007649

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11006254

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11006236

Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With...

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No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)

11004944

No Reverse And/Or Forward Gear After D-Clutch Repair.

11004940

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...

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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.

11004939

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...

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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits

11001771

"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11001310

"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

10247933

Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative...

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No Menu to Enable

10242786

HVAC temperature door stuck (HVAC) Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ?B11CB-92 Front/Left Temperature Door 1 Control - Performance or Incorrect Operation. ? B11CC-00 Main/Left Temperature Door 1 Travel Too Small. Customers may also comment on the following: ? Driver side temperature cold when commanded to hot (or vice versa). This bulletin involves installing a three millimeter foam washer under the blend door cam gear.

10239861

Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out.

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Dark colored grease is used to install the bellows on the gear housing as an assembly aid. If fluid is noticed on the gear, the gear itself is not the source of the fluid leak.

10234406

Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative...

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No Menu to Enable

10227683

Steering Column Assembly, Steering wheel Assembly Before replacing the steering gear assembly, steering column or...

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steering wheel, for the following Fault codes: C0051-54 (STEERING WHEEL POSITION SENSOR - MISSING CALIBRATION) or C0051-64 (STEERING ANGLE SENSOR (EPS) - SIGNAL PLAUSIBILITY FAILURE) please see SOL # S2219000004 for diagnostics.

10223000

Electronic Shift Module (ESM) Replacement This bulletin involves replacing the ESM.

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Customers may experience the following: Rotary shifter requires additional turns to get to desired gear. Shifter needs to be rotated through multiple additional detents to attain desired gear position. The current gear is always correctly displayed.

Lighting

26 bulletins
11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11025516

As of October 30, 2025 the 77C recall inspection instructions were revised.

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Prior to ordering parts, please ensure the vehicle has been inspected to the latest recall procedure to determine whether 77C part replacement is necessary. It is possible a vehicle that failed inspection and needed a part according to the previous instructions may no longer need a part based on the newly revised inspection instructions.

11023628

Malfunction Indicator Lamp (MIL) Is On

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11021039

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11021010

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11016708

Trailer Tow Lights Inoperative.

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Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

11014385

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. "

11010511

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11006241

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses."

11002805

"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."

11002024

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

10251854

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses.

10251786

Tire Pressure Warning Lamp is on Steady, or Flashing

10248580

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

10248045

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

10244419

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

10243225

Blind Spot Monitoring Disabled

10236957

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

10234518

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

10230407

Base Headlamp Bright, Base Headlamp Black

10227975

LAMP - TAIL

10226005

No Start, No Crank, Interior Lamps Flicker, Interior Camera Inoperative

10221500

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation...

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clearing.

10214595

Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

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Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operatingtemperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e., a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into avapor. Turning the tail lamps on will usually accelerate this process.Clear Tail Lamp AssemblyTail Lamp Assembly with CondensationImages are not specific to vehicle, and only used for showing the tail lamps either clearFig.1or having a condensation build up within the tail lamp assemblyFig.2per the procedure.

Steering

20 bulletins
11021040

Service Electric Power Steering (EPS) Message On Instrument Cluster.

11020847

Steering Repair Information Involving Toe Angle.

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Tie Rod And Or Electric Power Steering (EPS) Units.

11020774

Service Electric Power Steering Message On Cluster.

11019450

Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.

11019449

Service Electric Power Steering (EPS) Message On Instrument Cluster.

11008870

Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up

11008328

Customer Complaint Of Loss Of Power Steering Assist.

10248558

Clicking Noise From Steering Column While Turning Steering Wheel.

10244397

Clicking Noise From Steering Column While Turning Steering Wheel.

10241016

Customer Complaint Of Loss Of Power Steering Assist.

10241014

Adjustable Pedals Cannot Be Adjusted, Power Tilt Steering Will Not Adjust

10240033

Oil Wetness On Electric Power Steering

10236889

Customer Satisfaction Notification 39A Steering Column Adjustment

10229761

Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up

10229571

Steering Wheel Off-Center This bulletin involves re-centering the steering wheel.

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Customers may experience the steering wheel is off-center.

10227976

DAMPER - STEERING

10227974

DAMPER - STEERING

10227720

Dielectric Grease In Electric Power Steering (EPS) Connectors.

10225423

Steering Wheel Off-Center This bulletin involves re-centering the steering wheel.

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Customers may experience the steering wheel is off-center.

10225286

Steering Wheel Off-Center This bulletin involves re-centering the steering wheel.

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Customers may experience the steering wheel is off-center.

Pre-Delivery & Maintenance

18 bulletins
11028256

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

11027744

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

11023329

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

11022179

Ebooster Electronic Booster Service Information.

11016951

FCA Caribbean Warranty Newsletter Volume 11, Issue 4

11016939

Warranty Newsletter Volume 11, Issue 4

10251767

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code.

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PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

10248593

Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and...

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use of TSB 08-216-23

10244432

Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and...

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use of TSB 08-216-23

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10240957

AXLE ASSEMBLY, Rear Complete For customer concerns related to Binding, Noise, or Oil Discoloration refer to all...

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applicable service publications such as Star Online Publication S2203000002 prior to replacement.

10236967

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

10231760

Easy Entry and Fold Flat Seats Inoperative This bulletin involves inspection and adjusting the cables for the easy...

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entry/exit and fold flat 2nd row seats. If the cables can not be properly adjusted, then they will need to be replaced. The customer may comment on the following: 2nd row easy entry seat does not operate properly. 2nd row seat fold flat feature does not operate properly.

10229478

Procedure to Link Programmed Keys to Memory Recall Settings

10225997

Service Lane Departure Warning Message

10225341

Procedure to Link Programmed Keys to Memory Recall Settings

10225204

Procedure to Link Programmed Keys to Memory Recall Settings

Suspension

17 bulletins
11026814

STABILIZER BAR ASSY - FRT SUSPENSION and STABILIZER BAR FRONT and LINK - STABILIZER BAR

11026551

Lower Ball Joint / Lower Control Arm Servicing Updates.

11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

10251768

Air Spring For air suspension related concerns when a leak is suspected DO NOT replace airspring or other components;~ ...

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first reference SOL S2202000013. ~ Verify lines are fully seated in air springs and no leaks present. If airspring replacement is necessary, DO NOT replace multiple airsprings at once.

10248848

Spring Front Upr - Isolator Before replacing this part.

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Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

10247954

No Crank, No Start. Service Air Suspension Message Displayed In The Cluster

10247941

Service Air Suspension Message In Cluster.

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C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

10242752

USB Hub In-Operable

10234427

No Crank, No Start. Service Air Suspension Message Displayed In The Cluster

10234414

Service Air Suspension Message In Cluster.

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C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

10229510

Clunking Noise From Front Suspension Over Bumps, Rough Road, Or Chassis Roll.

10228041

Air Suspension Inoperable This bulletin involves inspecting the vehicle for multiple air suspension failures.

10227977

RECEIVER - HUB

10225367

Clunking Noise From Front Suspension Over Bumps, Rough Road, Or Chassis Roll.

10225230

Clunking Noise From Front Suspension Over Bumps, Rough Road, Or Chassis Roll.

10214522

RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place.

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No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar

HVAC & Climate

13 bulletins
11027733

CORE HEATER

11027732

CORE HEATER

11018809

CORE - HEATER

11017406

Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.

11014910

HOUSING - A/C AND HEATER

10243271

A/C Diagnostic LOP Change

10243100

TOUCH DISPLAY - HVAC CONTROLS For complaints of non-operational HVAC Touch Display (center stack buttons still function...

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normally), please contact FCA redacted Content prior to replacing this part. If no response in 15 minutes, proceed with repair.

10241146

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

10229557

Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The...

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customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay and Android Auto improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

10225409

Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The...

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customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay and Android Auto improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

10225272

Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The...

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customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay and Android Auto improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

10221478

Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The...

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customer may describe following:No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes.The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay and Android Auto improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).

10221381

CONTROL - HVAC CONTROL

Brakes

10 bulletins
11029761

SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.

11020099

Power brake booster To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual.

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When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

11006221

After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in...

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Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)

10248950

Flash: Brake System Control Module (BSCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C0500-00 - Brake System Hydraulic Leak.** Customers may also experience: ? Brake warning lamp is illuminated. ? Firm brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.

10248937

Brake Warning Lamp On In Cold Temperatures Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? C00500-00 - Brake System Hydraulic Leak. Customers may also experience: ? A brake warning lamp on in Instrument Panel Cluster (IPC) and a firmer brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.

10236951

Fuel Door Won't Open or is Stuck Closed Customers may experience one or more of the following: ? Fuel door won?t open or is stuck closed.

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? Tabs holding the actuator which provide the push to open function on the fuel door have broken (Fig. 1) . This bulletin involves replacing the fuel filler door housing.

10229548

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.

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Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL): U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.

10227758

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.

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Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL): U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.

10225400

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.

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Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL): U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.

10225263

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.

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Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL): U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.

Hybrid & EV

6 bulletins
11025641

No Wireless Charging Or Slow Wireless Charging

10248556

Wireless Qi Charger Not Charging

10244395

Wireless Qi Charger Not Charging

10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

10243201

Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev.

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E)

10214591

Customer Satisfaction Notification Z49 Hybrid Control Porcessor (HCP) Updates

Air Bags & Safety

5 bulletins
11015023

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

11012378

The customer may experience an airbag light on or seat belt chime when buckled.

10247989

Second Row Middle Seat Belt Does Not Retract Second row middle seat belt does not retract.

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This bulletin involves inspecting and possibly repairing the seat belt retraction.

10234462

Second Row Middle Seat Belt Does Not Retract Second row middle seat belt does not retract.

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This bulletin involves inspecting and possibly repairing the seat belt retraction.

10225973

Erroneous Email Or Mobile App Message Notification For Airbag Light On

Fuel System

5 bulletins
10251814

Emission Recall 83A Sales Code Alignment

10251799

Low Fuel Warning Indicator Stuck ON

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10226184

Fuel components and cooling components

10226171

Fuel components and cooling components

Tires & Wheels

2 bulletins
10243147

Spare Tire Winch Operation.

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Winch Cable Binding.

10243141

Spare Tire Winch Operation.

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Winch Cable Binding. (Document incorrectly indicates S2323000002)

Software & Calibration

2 bulletins
10230474

This bulletin involves inspecting the software level and updating the software to S24.18

10228076

Rear Cabin Comfort Controls (RCCC) and Front Cabin Comfort Controls (FCCC) Updates.