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2026 Jeep Grand Wagoneer TSBs

198 Technical Service Bulletins across 16 categories

Electrical

51 bulletins
11037586

Heads Up Display (HUD) Dimming Too Low Customers may experience one or more of the following: SYMPTOM: HUD is very dark and hardly viewable.

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HUD cannot be seen in daytime and very dim at night. This bulletin involves inspecting and possibly replacing the HUD module.

11037461

Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following symptoms: SYMPTOM: ...

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**Continuous chime is heard in the trunk area and does not stop with closing the liftgate, ignition shut off or CAN bus going to sleep. Vehicle may not start because the battery has become depleted due to: Noise on the CAN bus. Liftgate left open for more than few hours. Continuous chime. Power Liftgate is not responding when first attempting to open after vehicle has sat for an extended period of time. Customer is unable to open the liftgate.** Power Liftgate does not open using the front interior switch, key fob, Hands Free Entry (HFE) kick or exterior handle. The Instrument Panel Cluster (IPC) may display "Liftgate Open", a warning light may illuminate even though the liftgate appears fully closed, and an audible chime may be generated at speeds above 8 kph (5 mph). The power liftgate system chimes when trying to operate the liftgate using a HFE kick while no key is detected in the zone. After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves inspecting and possibly reprogramming the PLGM with the latest available software.

11036368

PUMP, Auxiliary Coolant, High Temperature Before replacing the High Temperature Auxiliary Coolant Pump, please perform...

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the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.

11036168

MODULE - LIFTGATE

11035994

PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF...

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and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash. If correct repair is not performed then the claim or condition will be recovered by Warranty Operations.

11035194

PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF...

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and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.

11035070

PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF...

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and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Ensure the PCM is up-to-date with the latest available flash. 6) Inspect battery terminals for damage to rule out a battery drainage issue.

11035064

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

11034382

If the Driver/Passenger Seat Adjsuter Switch is inoperable, seat back will not move or seat moves on its own: 1.Which...

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function is not operating properly? *Forward/Backward *Recline Forward *Recline Backward *Height Adjustment *Multiple Functions 2.Is the concern constant or Intermittent? 3.If intermittent, how often does it occur? Daily, Weekly, Randomly 4.Does the seat move on its own without pressing any switch? Yes / No 5.Does the issue occur only while driving, only at key-on, or while the vehicle is parked? 6.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? 7.Does pressing the switch multiple times temporarily restore operation? 8.Have any other seat functions or electrical features been affected at the same time? 9.Has the seat adjuster switch or seat assembly been previously repaired or replaced? Before replacing the seat adjuster switch, verify power, ground, connector engagement, wiring integrity, and inspect for blown fuses or damaged harnesses. If no external issues are found and the concern is verified, an intermittent internal switch failure should be considered.

11034355

Flash: Smart Lighting Module Left (SLML) Updates Customers may experience one or more of the following: Turn signal...

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indicator in the Instrument Panel Cluster (IPC) blinks ON/OFF at a faster than normal pace. Turn signal lamp blinks but the lighting is not sweeping when activated. Decorative turn signal lamp does not turn on when activated. NOTE: Turn signal operation still meets the regulatory requirements. This bulletin involves inspecting and possibly reprogramming the SLML with the latest software.

11034348

A/C Inoperative, A/C Relay Not Engaging.

11034342

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

11033958

Before replacing any parts check for applicable TSBs/RSUs.

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If no applicable TSBs/RSUs, or they have already been applied, please refer to the updated Service Library diagnostic procedure for P1CEA-00-BOOST SIDE EVAP PURGE SYSTEM PERFORMANCE (MODULE, Powertrain Control (PCM), 3.0L GMET6) and SOL S2518000008.

11033956

Ambient cabin light fault B2811-02 inop.

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If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.

11033312

A/C Inoperative, A/C Relay Not Engaging.

11033306

Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist...

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Inoperative, Service Active Lane Management Message, Inside Rearview Mirror Cover and LRCF Windshield Bracket.

11032859

MODULE - IGNITION

11032324

Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update Customers must experience a Malfunction Indicator...

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Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B22A9-96 ECU Internal Performance-Component Internal Failure. B1560-11 Cellular Antenna 1 - Short To Ground. B1560-13 Cellular Antenna 1 - Circuit Open. B1561-11 Cellular Antenna 2 - Short To Ground. B1561-13 Cellular Antenna 2 - Circuit Open. B1562-14 GPS Antenna Short To Ground Or Open. Customers may also experience the following: "Uconnect Box Required Service" message in Radio Display This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5R to R5T software level.

11032315

Proxi Configuration Alignment: Display Screen Module (DSM) Customers may experience one or more of the following: The odometer is flashing.

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The heated seats not showing on rear screen Fig. 1 This bulletin involves performing a restore vehicle configuration and Proxi configuration alignment

11031422

Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following symptoms: SYMPTOM: Power Liftgate does not operate.

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The Instrument Panel Cluster (IPC) may display "Liftgate Open", a warning light may illuminate even though the liftgate appears fully closed, and an audible chime may be generated at speeds above 8 kph (5 mph). The liftgate cannot be opened using the front interior switch, key fob, Hands Free kick or exterior handle. The power liftgate will not open. The power liftgate system chimes when trying to operate the liftgate using a Hands Free Entry (HFE) kick while no key is detected in the zone. After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. Vehicle will not start due to a depleted battery. The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves inspecting and possibly reprogramming the PLGM with the latest available software.

11031339

U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).

11030437

Radio Remains On After Ignition Off

11030270

Near Field Communication Card (NFC) inoperative, Radio Frequency Hub (RFHUB) May Set Diagnostic Trouble Code U151F-87...

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Digital Key Control Module Secret Code-Missing Message (and/or) A Cluster Message May Appear Processing Digital Key

11030265

Service Electric Power Steering Message On Cluster.

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C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.

11030264

Power Liftgate Module Sets Diagnostic Trouble Code B1963-00 Power Liftgate Performance

11030248

Blocked Make-Up Air (MUA) Solenoid Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...

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vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): P051B-00 - Crankcase Pressure Sensor Circuit Range/performance. This bulletin involves replacing the clean air duct assembly.

11030238

Instrument Panel Cluster (IPC) Heads Up Display (HUD) Failure The vehicle must exhibit/set the following Diagnostic...

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Trouble Code (DTC): SYMPTOM: B12B5-49 - Head Up Display Module-Internal Electronic Failure. Customers may experience the following: Audible ringing noise coming from the instrument panel around the HUD module area when on. s are to be made at this time. Once available, new PN 68613172AG will have the solution. A SW update is not available to the HUD module. POLICY: Information Only.

11030223

Blocked Make-Up Air (MUA) Solenoid Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...

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vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): P051B-00 - Crankcase Pressure Sensor Circuit Range/performance. This bulletin involves replacing the clean air duct assembly.

11030213

Instrument Panel Cluster (IPC) Heads Up Display (HUD) Failure The vehicle must exhibit/set the following Diagnostic...

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Trouble Code (DTC): SYMPTOM: B12B5-49 - Head Up Display Module-Internal Electronic Failure. Customers may experience the following: Audible ringing noise coming from the instrument panel around the HUD module area when on. s are to be made at this time. Once available, new PN 68613172AG will have the solution. A SW update is not available to the HUD module. POLICY: Information Only.

11030142

Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.

11030115

Flash: Global Telematics Box Module (TBM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B22A9-96 - ECU Internal Performance-Component Internal Failure. B1560-11 - Cellular Antenna 1-Circuit Short To Ground. B1560-13 - Cellular Antenna 1-Circuit Open. B1561-11 - Cellular Antenna 2-Circuit Short To Ground. B1561-13 - Cellular Antenna 2-Circuit Open. B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. The customer may experience the following: Uconnect Box requires service message at start up on the display screen. This bulletin involves reprogramming the TBM with the latest available software.

11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11029689

If the Power Liftgate (PLG) does not operate following battery drainage or when DTCs B2199-16 or B21DD-16 are active, perform the following steps: 1.

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Verify Battery Voltage: Ensure battery voltage is at nominal value (minimum 12.5 V). Charge the battery, if necessary before proceeding. 2. Confirm Low Voltage DTCs: After charging, verify that any low battery voltage DTCs are stored. 3. Check PLGM Proxi Alignment: 4. If PLGM is not aligned: - Perform Proxi Alignment - Reset the module - Perform module recalibration. 5. If Proxi Is Correct: - Reset the module. - Perform module calibration. 6. Diagnose Active DTCs 7. Inspect wiring and related components associated with those DTCs. Repair as necessary and clear DTCs. 8. Module Replacement: If the module does not accept Proxi alignment, Module reset, or Calibration.

11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11028902

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

11028879

Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following symptoms: SYMPTOM: Power Liftgate does not operate.

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The Instrument Panel Cluster (IPC) may display "Liftgate Open", a warning light may illuminate even though the liftgate appears fully closed, and an audible chime may be generated at speeds above 8 kph (5 mph). The liftgate cannot be opened using the front interior switch, key fob, Hands Free kick or exterior handle. The power liftgate will not open. The power liftgate system chimes when trying to operate the liftgate using a Hands Free Entry (HFE) kick while no key is detected in the zone. After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. Vehicle will not start due to a depleted battery. The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves inspecting and possibly reprogramming the PLGM with the latest available software.

11028744

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11027736

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026642

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate

11026590

MODULE - STEERING CONTROL

11026589

MODULE - STEERING CONTROL

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11025723

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025722

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025037

DTC B1E21 is triggered when the TBM Backup Battery is discharged, inactive, or drained.

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This can happen during the lifetime of the vehicle. TBM should not be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA.

11024323

MODULE - STEERING CONTROL & COLUMN

11024312

High Voltage Air Conditioning Refrigerant Dye

11024311

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.

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Sensor(s) Not Reading And Or Showing Dashes.

11023183

Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may...

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experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].

Engine

33 bulletins
11038535

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P013E-00 - O2 Sensor Delayed Response - Rich to Lean Bank 1 Sensor 2. P014A-00 - O2 Sensor Delayed Response - Rich to Lean Bank 2 Sensor 2. B1811-00 - Driver Door Ajar Input Circuit Low. B25C7-00 -Driver Door Ajar Switch 2 Circuit Low.** P2AF6-00 - Starter Relay 3 Stuck Off (with DBSM). P014B-00 - O2 Sensor 2-2 Delayed Response-Lean To Rich. P062B-00 - Internal Control Module Fuel Injector Control Performance. Customers may also comment on the following: Electronic Start Stop (ESS) inoperative or "Auto Stop/Start Not Ready" message displayed in the Instrument Panel Cluster (IPC). NOTE: **Normal Auto Stop/Start inhibit conditions should not be considered the cause of this concern. The condition is associated with DTC P2AF6.** The following software enhancements are also available: **Improvements to prevent misfire DTCs P0300-P0306 that may set if one of the following DTCs set: P0355-00 - Ignition Coil 5 Circuit. P0336-00 - Crankshaft Position Sensor Performance.** Update to enable Exhaust Gas Recirculation (EGR) disable during gear shift for smoother shifting. Update for the Brake System Control Module (BSCM) MIL illumination request not setting the MIL on the Powertrain Control Module (PCM). This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.

11038498

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P013E-00 - O2 Sensor Delayed Response - Rich to Lean Bank 1 Sensor 2. P014A-00 - O2 Sensor Delayed Response - Rich to Lean Bank 2 Sensor 2. B1811-00 - Driver Door Ajar Input Circuit Low. B25C7-00 -Driver Door Ajar Switch 2 Circuit Low.** P2AF6-00 - Starter Relay 3 Stuck Off (with DBSM). P014B-00 - O2 Sensor 2-2 Delayed Response-Lean To Rich. P062B-00 - Internal Control Module Fuel Injector Control Performance. Customers may also comment on the following: Electronic Start Stop (ESS) inoperative or "Auto Stop/Start Not Ready" message displayed in the Instrument Panel Cluster (IPC). NOTE: **Normal Auto Stop/Start inhibit conditions should not be considered the cause of this concern. The condition is associated with DTC P2AF6.** The following software enhancements are also available: **Improvements to prevent misfire DTCs P0300-P0306 that may set if one of the following DTCs set: P0355-00 - Ignition Coil 5 Circuit. P0336-00 - Crankshaft Position Sensor Performance.** Update to enable Exhaust Gas Recirculation (EGR) disable during gear shift for smoother shifting. Update for the Brake System Control Module (BSCM) MIL illumination request not setting the MIL on the Powertrain Control Module (PCM). This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.

11036768

Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative).

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1. Please follow the service procedure: 08-Electrical/8N - Power Systems/ Power Top, Sunroof/ Diagnosis and Testing. 2. If sunroof motors continue to be inoperative, please contact STAR and reference SET 1599. ***This should be done before trying to replace the sunroof motors.***

11036362

MOTOR - WINDOW REGULATOR

11036361

MOTOR - WINDOW REGULATOR

11036269

Front Windows Auto-Reverse During Closing Customers may experience the following: SYMPTOM: Front windows travel to the...

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closed position but then auto-reverses. This bulletin involves inspecting the date codes on both front power window regulator motors and, if necessary, replacing one or both power window regulator motors

11036268

Front Windows Auto-Reverse During Closing Customers may experience the following: SYMPTOM: Front windows travel to the...

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closed position but then auto-reverses. This bulletin involves inspecting the date codes on both front power window regulator motors and, if necessary, replacing one or both power window regulator motors

11035324

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2AF6-00 - Starter Relay 3 Stuck Off (with DBSM). P014B-00 - O2 Sensor 2-2 Delayed Response-Lean To Rich. P062B-00 - Internal Control Module Fuel Injector Control Performance. Customers may also comment on the following: Engine Stop/Start (ESS) inoperative with "Auto Stop Start Not Ready" message in Instrument Panel Cluster (IPC). The following software enhancements are also available: Update to enable Exhaust Gas Recirculation (EGR) disable during gear shift for smoother shifting. Update for the Brake System Control Module (BSCM) MIL illumination request not setting the MIL on the Powertrain Control Module (PCM). This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.

11034913

MOTOR - POWER RUNNING BOARD

11034906

Service Transmission Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...

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must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): P2797-00 - Auxiliary Transmission Fluid Pump Performance. Customers may also comment on the following: Engine Stop-Start (ESS) does not operate. "Service Transmission" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves inspecting and possibly replacing the transmission oil pump motor.

11034383

CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Purge Valve Hose SYMPTOM DESCRIPTION The purge valve hose on about...

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15,000 of the above vehicles may become disconnected from the intake manifold or the purge solenoid. This condition can cause an engine misfire, rough running and hard starting. In addition, the Malfunction Indicator Lamp (MIL) may illuminate on the instrument panel cluster.

11034321

Oil Pan Leak Customers may experience the following: SYMPTOM: 'Low Oil Level' message on in the Instrument Panel Cluster (IPC).

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Oil Leak. This bulletin involves replacing the engine oil pan.

11034320

Oil Pan Leak Customers may experience the following: SYMPTOM: 'Low Oil Level' message on in the Instrument Panel Cluster (IPC).

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Oil Leak. This bulletin involves replacing the engine oil pan.

11033960

Power Side-Steps/Running Boards not working properly, stuck or inoperable due to DTCs: B1DB2-13 - Left Power Side Step...

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Motor - Circuit Open / B1DB3-13 - Right Power Side Step Motor - Circuit Open B1DB4-39 - Left Power Side Step Position Sensor - Signal Has Too Few Pulses / B1DB5-39 - Right Power Side Step Position Sensor - Signal Has Too Few Pulses Please do not replace the motors or the module if you're seeing this DTCs coming up Write/record the DTCs in the narrative Please refer to the DTC service manuals available in the Service Library to root cause and repair accordingly

11033959

Before replacing the starter, please follow the published diagnostics in the Service Information at 08 - Electrical / 8F...

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- Engine Systems / Starting / Diagnosis and Testing / STANDARD STARTING SYSTEM. Updates to this procedure have been recently made and should be followed.

11032865

SENSOR KNOCK

11032864

SENSOR KNOCK

11032863

SENSOR KNOCK

11032862

SENSOR KNOCK

11032858

TBM2.0H Setting U0080-00.

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Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

11031247

TBM2.0H Setting U0080-00.

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Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

11030427

Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to...

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confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"

11030426

Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to...

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confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"

11030229

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: **Oil Level High Warning in the Instrument Panel Cluster (IPC).** Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. Vehicle is not heating up fast enough at freezi

11030138

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models:...

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845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11029770

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...

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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11029701

MIL-On/Check Engine Lamp (CEL)-On

11028742

Hemi Water Pump Coolant Leak Inspection

11026564

CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 90C Purge Valve Hose

11026556

The customers complaint may include a message appearing in the clusters information center stating, See Users Manual For...

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Proper Oil And Fuel or Service Engine See Dealer. The customer may also mention a low power complaint.

11025028

Engine Oil Leak

11018666

Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

11018460

D-25-11 FFB Prog - Front & Rear Turbo Assem, Turbo Wiring Assem and Fuel Rail Assem - 2026 WS/DT with 3.6L Hurricane SO...

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Twin Turbo Engine

Body & Paint

25 bulletins
11037336

Rearview Mirror Bracket Delamination Customers may experience the following: SYMPTOM: Rearview mirror has detached and is hanging from windshield.

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NOTE: Rearview mirror can become detached with minimal force applied. This bulletin involves inspecting the rearview mirror bracket adhesion and possibly replacing the windshield.

11035987

Passive Entry Outside Door Han Prior to replacing an inoperative passive entry door handle, perform Star Online...

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S2523000089.

11033975

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

11033950

Door Nameplate Missing Customers may comment on the following: The door nameplate is missing on the right and/or left front door.

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This bulletin involves inspecting and possibly replacing one or both front door nameplates.

11033899

Power Liftgate Will Not Power to a Fully Open Position, Adjustable Power Liftgate Height

11033897

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

11033331

Damaged Hood Bumpers Customers may comment on one or more of the following: Excessive hood under flush to fenders.

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One or both adjustable hood bumpers are broken. This bulletin involves replacing both hood bumpers.

11033308

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

11031688

Door Latch, Handle And Ajar Additional Service Information.

11031243

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the...

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Driver Master Switch

11031241

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

11031240

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

11031232

SWITCH - POWER WINDOW

11031231

SWITCH - POWER WINDOW

11030414

Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code...

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(DTC) present: SYMPTOM: B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: Operational questions regarding the usage of the HomeLink UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11030152

Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089.

11030132

HANDLE - EXTERIOR DOOR

11030040

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the...

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Driver Master Switch

11030015

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: Wiper blades that...

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chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11029686

Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink Customer Care at 1-800-355-3515 for...

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a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

11028246

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11027650

LATCH - LIFTGATE

11027649

LATCH - LIFTGATE

11025733

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11024044

Passive Entry Outside Door Handle Does Not Unlock Or Lock The Vehicle Doors.

Other

22 bulletins
11037474

RAIL KIT LUGGAGE AND REMOVABLE

11037473

RAIL KIT LUGGAGE AND REMOVABLE

11036755

STEP - POWER RUNNING BOARD

11034369

CAMERA - REAR VIEW

11034368

CAMERA - REAR VIEW

11034357

Noisy Power Side Step Customers may comment on the following: A ratcheting/creaking noise can be heard at the end of...

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the power side steps (running boards) deployment and at the beginning and end of retract This bulletin involves cleaning, tightening, applying Loctite 290 and testing both power side steps.

11032866

BEZEL - OVERHEAD CONSOLE

11032338

Thermostat assembly PN 68361650AH already includes gasket PN 68361649AB, so do not order an additional gasket or list one separately in a claim.

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Please refer to the thermostat's MEDIA image.

11031480

COOLER - AUXILIARY LOW TEMPERATURE

11031477

THERMOSTAT NONE

11031476

THERMOSTAT NONE

11031245

Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.

11030019

Before replacing any parts check for applicable TSBs/RSUs.

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If no applicable TSBs/RSUs, or they have already been applied, please refer to SOL S2518000008.

11029706

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11029698

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

11028903

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11027652

RACK KIT - REMOVABLE

11027651

RACK KIT - REMOVABLE

11026586

DUCT - CLEAN AIR

11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

Infotainment

15 bulletins
11037357

Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following: -...

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Navigation Stability - Android Auto & Carplay stability & connectivity - Power management app - Distorted/glitchy display prior to startup animation - Text appearance display - Widget incorrect display - Turn signal blind spot response timing - Audio cut out - Drive Modes selection - Park assist Guidelines selction

11034926

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

11034895

Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: Factory navigation won't...

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load on the Home/Split screen Fig. 1.

11034390

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

11034346

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

11032822

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...

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Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11032810

Poor Audio Quality And Or Static From Wireless Devices

11032645

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...

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Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11032633

Poor Audio Quality And Or Static From Wireless Devices

11031224

Traffic Sign Assist Unavailable Service Required The customer may experience one or more of the following: SYMPTOM: ...

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Traffic Sign Assist Unavailable Service Required message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11027727

Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.

11025512

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11025030

Cluster Displays Blindspot Alert Unavailable Service Required Warning Message, Driver/Passenger Mirror Blind Spot...

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Detection Lights Stay ON, ADAS Features Disabled. Multiple DTCs Active Or Stored

11024617

Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection

Brakes

10 bulletins
11038552

ACTUATOR - PARK BRAKE

11038515

ACTUATOR - PARK BRAKE

11038319

WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads.

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Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.

11036279

Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking...

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Assist Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

11036180

Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking...

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Assist Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

11034908

SPRING KIT - DISC BRAKE PAD

11031668

Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set at least one of the following Diagnostic Trouble Codes (DTCs): C2203-00 - Current VIN Missing/Mismatch. C008E-00 - ECU Internal Performance. (With Environmental Data Decode Byte: APP_FATAL_ERROR_APP_CONFIGURATION_ERROR_FAULT.) Customers may also comment on one or more of the following: The Instrument Panel Cluster (IPC) is displaying one or more of the following messages: "ACC/FCW Unavailable Service Required". "ACC/FCW Limited Functionality". "Active Lane Management Limited Functionality." "Active Lane Management Unavailable Service Required". "Automatic Emergency Braking (AEB) Limited Service Required". "AEB Unavailable Service Required". "Blindspot Detection Unavailable Service Required" "Blindspot Detection Limited Functionality" Customer states that the ADAS features are disabled This bulletin involves **inspecting and possibly reprogramming** the CADM with the latest available software and possibly performing a Long Range Camera Front (LRCF) calibration

11029761

SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.

11026793

Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set at least one of the following Diagnostic Trouble Codes (DTCs): C2203-00 - Current VIN Missing/Mismatch. C008E-00 - ECU Internal Performance with Environmental Data Decode Byte: APP_FATAL_ERROR_APP_CONFIGURATION_ERROR_FAULT. Customers may also comment on one or more of the following: The Instrument Panel Cluster (IPC) is displaying one or more of the following messages: "ACC/FCW Unavailable Service Required". "ACC/FCW Limited Functionality". "Active Lane Management Limited Functionality." "Active Lane Management Unavailable Service Required". "Automatic Emergency Braking (AEB) Limited Service Required". "AEB Unavailable Service Required". "Blindspot Detection Unavailable Service Required" "Blindspot Detection Limited Functionality" Customer states that the ADAS features are disabled. This bulletin involves reprogramming of the CADM with the latest available software and possibly performing a Long Range Camera Front (LRCF) calibration

11023624

C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))

Transmission

8 bulletins
11035971

Transmission Control Module (TCM) Diagnostic N/A - This bulletin was released in error.

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SYMPTOM:

11035313

Transmission Control Module (TCM) Diagnostic Customers may experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must SYMPTOM: exhibit/set one or more of the following DTCs: P2797-00 - Auxiliary Transmission Fluid Pump Performance P1625-00 - Park Pawl System Failure NOTE: Park system still functions, no impact to park engagement. NOTE: Vehicle will not experience unintended movement. Customers may also experience one or more of the following: Vehicle no start due to battery discharge. 'Start/stop inop' message. 'Service Transmission' message on in Instrument Panel Cluster (IPC).

11034360

Upcoming R1H Radio Over The Air Update U41.10 Software Version The customer may comment on one or more of the following:...

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'Forward Collision Warning (FCW) OFF' light ON, with no Diagnostic Trouble Codes (DTCs) and can't turn light off. Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). Paddle shifters not working/no longer a setting. Autolocks not working. Auto headlights not working. AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). Album Art flickering issue. Blank screen and then reboot every 2 minutes and 40 seconds. CarPlay icon disappears from main screen while still active, leaving no navigation path back. Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after a Firmware Over The Air (FOTA) updated. Valet mode sends duplicate requests causing Heads Up Display (HUD) and vehicle state misalignment. Rear seat media page intermittently shows a blank screen. Unable to select or drag 'Pitch and Roll' widget on home screen. USB playback resumes incorrectly, skipping to next track after reconnect. Album art not displayed on display screen despite availability in media. Incorrect call timer displayed for conference calls. Call status remains 'active' on widget after call ends. Second call status not updated on home screen widget. Rear entertainment tab intermittently blank when switching apps. System crashes for 20 to 30 seconds after voice reply action. Media progress bar continues incorrectly after second call acceptance. CarPlay device fails to reconnect automatically or manually. Rear HVAC lock/unlock text missing while icon is present. Visual glitch observed on Front Passenger Display Module (FPDM) display. Surround View Camera (SVC) accessible while driving across apps (unexpected behavior). Instrument Panel Cluster (IPC) navigation map fails to load despite radio showing navigation. HUD layout resets after overnight sleep cycle. ParkSense triggers unintended surround camera activation. HUD settings not retained after ignition cycle. Audio focus stuck on Voice Recognition (VR); selected message not read. Preset bar appears blank after overnight sleep cycle. FM channel switches unexpectedly and reverts after delay. Massage activation causes HUD black screen/media disruption. Non-applicable ambient lighting setting visible in vehicle menu. Navigation screen appears black after system startup. Track name flickers on status bar during CarPlay playback. HUD toggles between Home and Media screens without user input. Phantom touch causes navigation to switch from full screen to split view. HUD redirects to CarPlay tab when exiting camera unexpectedly. Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera Functions Normally). Android Auto VR inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). Ambient light inoperative. Map in IPC inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (Rearview Camera Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). Ghost touch on Navigation screen (Rearview Camera Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally).

11027642

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The...

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Shifter.

11027641

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

11026683

Drivetrain Control Module (DTCM) Software Update Customers may experience one or more of the following: Rear axle bind during slow speed turning.

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Feels like the 4WD is active. While moving above 5 kph (3.1 mph) transmission goes into limp mode. This bulletin involves flashing the DTCM to the latest software level.

11024605

Replacement components for transfer case are no longer available.

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To repair issue, use the following part numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE Please note that the part numbers listed here are transfer case components, not full transfer case part numbers.

11023616

Replacement T-Case is no longer available.

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To repair issue, use the following parts numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE

HVAC & Climate

7 bulletins
11035075

CORE HEATER

11035074

CORE HEATER

11034350

A/C Inoperative Or Intermittently Inoperative.

11031228

Intermittent Poor HVAC Performance Customers may comment on the following: SYMPTOM: Intermittently the HVAC blows or...

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feels like the output has been reduced resulting in poor performance in cold temperatures. NOTE: This issue only happens in temperatures that fluctuate between freezing and slightly above. The thawing and refreezing process produces a build up of ice on the cowl baffles. This bulletin involves removing both right and left side rubber flaps from the cowl baffles.

11028749

Rear HVAC Buttons Inoperative Or Sticking

11027733

CORE HEATER

11027732

CORE HEATER

Suspension

6 bulletins
11032842

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

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Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

11032824

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

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Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

11032647

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

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Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

11030042

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and...

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B1A17-00 in The Radio Frequency Hub (RFH)

11026814

STABILIZER BAR ASSY - FRT SUSPENSION and STABILIZER BAR FRONT and LINK - STABILIZER BAR

11026551

Lower Ball Joint / Lower Control Arm Servicing Updates.

Lighting

5 bulletins
11036750

Vehicle Pulls To The Right The technician or customer may notice the following: SYMPTOM: Vehicle pulls slightly to the right while driving.

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This bulletin involves performing a four - wheel vehicle alignment.

11031423

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11023628

Malfunction Indicator Lamp (MIL) Is On

Steering

4 bulletins
11038532

R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: CarPlay application crash.

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Intermittent CarPlay connection or extended connection time. Apple CarPlay radio lagging, freezing or display glitches. Audio intermittently cuts out. Radio display blank. Intermittent Android Auto / CarPlay reconnection concern. Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. Android Auto launches automatically with a blank screen. Radio display goes blank while audio continues to play, and radio functions become inoperative. Vehicle Settings page becomes unresponsive or frozen. Android Auto fails to connect. FamCAM softkey requires multiple presses before launching. Radio resets or reboots while driving. Flashing odometer. Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. Surround View Camera (SVC) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: Improved Wi-Fi connectivity performance.

11038495

R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: CarPlay application crash.

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Intermittent CarPlay connection or extended connection time. Apple CarPlay radio lagging, freezing or display glitches. Audio intermittently cuts out. Radio display blank. Intermittent Android Auto / CarPlay reconnection concern. Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. Android Auto launches automatically with a blank screen. Radio display goes blank while audio continues to play, and radio functions become inoperative. Vehicle Settings page becomes unresponsive or frozen. Android Auto fails to connect. FamCAM softkey requires multiple presses before launching. Radio resets or reboots while driving. Flashing odometer. Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. Surround View Camera (SVC) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: Improved Wi-Fi connectivity performance.

11036178

Service Electric Power Steering (EPS) Message On Instrument Cluster.

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Rev B.

11035196

Service Electric Power Steering (EPS) Message On Instrument Cluster.

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Rev B.

Air Bags & Safety

4 bulletins
11037262

Airbag Warning Light On or Intermittent.

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The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

11036182

Airbag Warning Light On or Intermittent.

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The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

11032336

AIR BAG - DRIVER

11032335

AIR BAG - DRIVER

Pre-Delivery & Maintenance

3 bulletins
11036779

***Recall Completion Prior to Sale of Vehicle***

11036778

***Recall Completion Prior to Sale of Vehicle***

11023329

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

Fuel System

2 bulletins
11036757

TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB

11036756

TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB

Hybrid & EV

2 bulletins
11031693

No Wireless Charging Or Slow Wireless Charging

11025641

No Wireless Charging Or Slow Wireless Charging

Software & Calibration

1 bulletin
11030266

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch...

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Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration