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2024 Jeep Grand Wagoneer TSBs

357 Technical Service Bulletins across 16 categories

Engine

75 bulletins
11029770

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...

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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11029701

MIL-On/Check Engine Lamp (CEL)-On

11028752

If replacing the oil pump on 23-24MY WS 3.0L SO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...

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Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

11028751

If replacing the oil pump on 22-24MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...

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Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

11028742

Hemi Water Pump Coolant Leak Inspection

11028255

C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR...

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CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

11026556

The customers complaint may include a message appearing in the clusters information center stating, See Users Manual For...

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Proper Oil And Fuel or Service Engine See Dealer. The customer may also mention a low power complaint.

11024582

The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the...

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follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.

11024296

Engine Overheating Customers may experience the following: Engine overheating with "Engine Overheated" message in the Instrument Panel Cluster (IPC).

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NOTE: The vehicle will be operable but at a reduced level of performance This bulletin involves replacing the engine thermostat.

11024035

Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library.

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Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.

11022007

Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.

11021842

Symptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition.

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Diagnostic: Please make sure ONLY shifter reports loss communication. If there are other modules reporting loss communication, then follow the existing service procedure Repair Procedure: 1. Verify Complaint - ESM reports a Loss of Communication (LOC) DTC, but no other modules do. - If multiple modules report the same LOC, the ESM is not the cause (its not a gateway module). 2. Read DTCs - Relevant codes: U0101, U0140, U0155, U0129, U11C3, U0402, U0422, U0423, U0415, U145D. - If multiple LOC DTCs are present: a. Check battery health, system voltage, and TCM (including valve body). b. If TCM goes offline, ESM may falsely report LOC DTCs. 3. Check Environmental Data - Look for voltage/system issues at the same mileage. a. If DTCs clear, do not replace ESM. b. If not, inspect: b.1 Module connectors/pins: If damaged, dont repair shifter. b.2 TCM connectors/pins: Same rule. b.3 AGSM connectors/pins: If damaged, repair shifter. b.4 AGSM wiring harness: If damaged, dont repair shifter. 4. Review Past Service - Confirm battery and TCM-related repairs are still effective. a. If not, fix and clear DTCs. b. If yes, continue. 5. Check for Other LOCs - If other modules report LOC to the same module, inspect that module. - If not, repair the AGSM. Additional Description: - The ESM only communicates with the TCM and is fully controlled by it. - In non-combustion engines, the TCM is replaced by the PCM. - If a stored DTC in the ESM disappears and doest return, do not replace the ESM.

11021838

Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear. This bulletin involves replacing the transmission valve body assembly.

11020858

MODULE - ENGINE CONTROLLER

11020604

C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR...

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CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

11020596

Check Engine Lamp On.

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Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

11019773

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.

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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

11019607

"Keyfob WL/WS/LB Key fobs unable to be programmed at dealers.

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Please check current stock and verify a Blue ""OK"" mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern."

11019589

MIL-On/Check Engine Lamp (CEL)-On

11019454

MIL-On/Check Engine Lamp (CEL)-On

11019452

Mil-On/Check Engine Lamp (CEL)-On

11019439

"Gear Assy - Steering Rack 1) If below DTCs are observed, please refer to 08-095-25 REV.

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B (For MY24) and 08-094-25 REV. A (For MY25)  U0420-00 - Invalid Data Received from Power Steering Control Module. (Set by CADM2)  C2217-00 - Electric Power Steering Module Internal.  C221F-00 - ECU Not Initialized.  C1592-00 - Electronic Power Steering Motor Circuit.  C1593-00 - Steering Torque Sensor Circuit. 2) IF C2217 DTC is observed to be active, please make sure that both connectors on EPS are receiving voltage ranging between 10V-16V"

11018679

"Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): **U0420-00 - Invalid Data Received From Power Steering Control Module.** C2217-00 - Electric Power Steering Module Internal. C221F-00 - ECU Not Initialized. C1592-00 - Electronic Power Steering Motor Circuit. C1593-00 - Steering Torque Sensor Circuit. Customers may also experience the following: Loss of steering assist and/or a steering warning light on in the Instrument Panel Cluster (IPC). NOTE: **If the power steering assist is lost, it will remain out until the next key cycle.** This bulletin involves updating the EPS module with the latest available software."

11018666

Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

11018658

Transfer Case Motor Gear: Confirm the attachment points from the wiring routes when they inspect a shift motor on the t-case.

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Review the connection of the connector X238A, make sure it's fully seated and that the lever is fully locked on the connector.

11018620

Engine Overheating Customer Complaint/Technician Observation: Customer complaint may include engine overheating.

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Discussion: When dealing with a customer complaint of engine overheating, it is most important to understand exactly what the customers definition is of overheating. An explanation from the customer of what exactly happened is necessary. Overheating descriptions could include warning lamp(s), messages in the cluster, steam/smoke coming from under the hood, gauge running higher than normal, actual engine temperature higher than what the customer considers normal, smells hot, coolant leaking under the vehicle, etc. Observed engine operating temperatures of 245 F (118 C) degrees or lower are typical and are NOT considered overheating.

11018490

"Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly."

11018282

Engine Overheating

11018275

C058E-00 - BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE

11018126

"Flash: Electric Power Steering (EPS) Module Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C2217-00 - Electric Power Steering Module Internal. C221F-00 - ECU Not Initialized. C1592-00 - Electronic Power Steering Motor Circuit. C1593-00 - Steering Torque Sensor Circuit. Customers may also experience the following: Loss of steering assist and/or a steering warning light on in the Instrument Panel Cluster (IP This bulletin involves inspecting and possibly updating the EPS module with the latest available software."

11017871

Mil-On/Check Engine Lamp-On

11017174

"Ebooster C0582-00-BRAKE BOOSTER MOTOR ""A"" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR ""A""...

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POSITION SENSOR CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR ""B"" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis)"

11017080

"Keyfob WL/WS/LB Key fobs unable to be programmed at dealers.

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Please check current stock and verify a green check mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern."

11016938

"Key Fob Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints.

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It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern."

11016862

"Flash: Electronic Power Steering (EPS) Module Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C2217-00 - Electric Power Steering Module Internal. C221F-00 - ECU Not Initialized. C1592-00 - Electronic Power Steering Motor Circuit. C1593-00 - Steering Torque Sensor Circuit. Customers may also experience the following: Loss of steering assist and/or a steering warning light on in the Instrument Panel Cluster (IPC ) This bulletin involves updating the EPS module with the latest available software"

11016439

Misfire DTCs, Rough Idle, Valvetrain Noise

11016248

"Engine Overheating Customers may experience the following: Engine overheating with ""Engine Overheated"" message in...

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the Instrument Panel Cluster (IPC). NOTE: The vehicle will be operable but at a reduced level of performance. This bulletin involves replacing the engine thermostat."

11015964

"MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not...

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turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced."

11015832

"Ebooster When replacing the brake ebooster under warranty.

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Please return all associated parts which includes the snap rings so that the parts can be review by engineering."

11015518

"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire Detected. P0302-00 - Cylinder 2 Misfire Detected. P0303-00 - Cylinder 3 Misfire Detected. P0304-00 - Cylinder 4 Misfire Detected. P0305-00 - Cylinder 5 Misfire Detected. P0306-00 - Cylinder 6 Misfire Detected. P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: Engine hesitates/misfires *This bulletin involves reprogramming the ISCM with the latest available software.**"

11015297

Engine Noise

11014899

VALVE BODY & CONTROL UNIT - TRANSMISSION

11014898

VALVE BODY & CONTROL UNIT - TRANSMISSION

11014719

"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire Detected. P0302-00 - Cylinder 2 Misfire Detected. P0303-00 - Cylinder 3 Misfire Detected. P0304-00 - Cylinder 4 Misfire Detected. P0305-00 - Cylinder 5 Misfire Detected. P0306-00 - Cylinder 6 Misfire Detected. P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: Engine hesitates/misfires. This bulletin involves updating the ISCM with the latest available software This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software"

11014387

"Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After limp-in mode, once in park the vehicle will not shift in gear. This bulletin involves replacing the Transmission Valve Body."

11014380

"Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After limp-in mode, once in park the vehicle will not shift in gear. This bulletin involves replacing the Transmission Valve Body."

11014265

Check Engine Lamp On.

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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

11011903

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0325 - Knock/Combustion Vibration Sensor ""A"" Circuit. P0330 - Knock/Combustion Vibration Sensor ""B"" Circuit. P0300 - Multiple Cylinder Misfire. (NA Market Only) P032A - Knock/Combustion Vibration Sensor ""C"" Circuit. P018B - Fuel Pressure Sensor ""B"" Circuit Rang/Performance. P1CEA - Boost Side EVAP Purge System Performance. (NA Market Only)** P00F3 - Humidity Sensor Circuit Range/Performance. P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. P00C6 - Fuel Rail Pressure Too Low - Engine Cranking. Customers may also comment on one or more of the following: **Low oil pressure Instrument Cluster Panel (IPC) warning during heavy towing. Engine RPM dip below idle speed during coast down to idle.** Undesirable vehicle drivability behavior causing a vehicle Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. Idle speed oscillations observed when in Snow and Mud modes for vehicle configured with 4x2 drivetrain. Screen two incorrectly pops up on the IPC for five seconds during Terrain and Rock mode. Fully Autonomous Parking Assist (FAPA) is not deactivated when the accelerator pedal is pressed. Vehicle is not heating up fast enough at freezing temperatures. **The following software calibration improvements are also available: Engine mega knock detection. Misfire during cold start. Avoid false failures with MIL on. (NA Market Only)** This bulletin involves reprogramming the PCM with the latest available software."

11010751

Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.

11010695

SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present...

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the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.

11010635

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P018B-00 - Fuel Pressure Sensor ""B"" Circuit Range/performance. P1CEA-00 - Boost Side Evap Purge System Performance. P06DD-00 - Engine Oil Pressure Control Circuit Performance/stuck Off. The following software update is also available: Poor AC performance in hot ambient temperatures. Engine speed display improvement for tachometer on the Instrument Panel Cluster (IPC) - smoother tachometer display (previous was too active). Prevent false fails with MIL on. This bulletin involves reprogramming the PCM with the latest available software."

11010278

"Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more...

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of the following Diagnostic Trouble Codes (DTCs): lP018B-00 - Fuel Pressure Sensor ""B"" Circuit Range/performance. lP1CEA-00 - Boost Side Evap Purge System Performance. lP06DD-00 - Engine Oil Pressure Control Circuit Performance/stuck Off. The following software update is also available: lEngine speed display improvement for tachometer on the Instrument Panel Cluster (IPC) - smoother tachometer display (previous was too active). lPrevent false fails with MIL on."

11010257

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P018B-00 - Fuel Pressure Sensor ""B"" Circuit Range/performance. P1CEA-00 - Boost Side Evap Purge System Performance. P06DD-00 - Engine Oil Pressure Control Circuit Performance/stuck Off. The following software update is also available: Engine speed display improvement for tachometer on the Instrument Panel Cluster (IPC) - smoother tachometer display (previous was too active). Prevent false fails with MIL on. This bulletin involves reprogramming the PCM with the latest available software"

11010255

"Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0C19 - Drive Motor A Torque Delivered Performance. P1B03 - Resolver Signal / MCPA Rationality. B273C - Digital Crash Input. Customers may experience the following: Intermittent Wrench (service HV) Condition. This bulletin involves reprogramming the HCP/AHCP, also known as Power Inverter Module (PIM), with the latest available software."

11010249

"Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): C2217-00 - Electric Power Steering Module Internal. C221F-00 - ECU Not Initialized. C1592-00 - Electronic Power Steering Motor Circuit. C1593-00 - Steering Torque Sensor Circuit. This bulletin involves updating the EPS module with the latest available software"

11009580

VALVE BODY & CONTROL UNIT - TRANSMISSION

11009471

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. Customers may also comment on one or more of the following: Fully Autonomous Parking Assist (FAPA) is not deactivated when the accelerator pedal is pressed. Vehicle is not heating up fast enough at freezing temperatures This bulletin involves reprogramming the PCM with the latest available software."

11007201

TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB...

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21-048-24 for potential transfer case shift motor replacement

11006985

"Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ""4WD Overheated Temporarily Unavailable"" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor."

11006696

MIL On/Check Engine Lamp On, Engine May Run Rough

11006630

3.5" speaker assembly Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1.

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Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. 4. Remove the bad speaker and replace it back. 5. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement. Follow all these steps, if issue still happens; reach out to the engineer at Stellantis for more support, if the engineer doesn t respond in 30 minutes. Then the speaker can be replaced.

11005321

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. P00F3 - Humidity Sensor Circuit Range/Performance. Customer may also experience one or more of the following: Customers may experience coasting complaints at lower speed. Undesirable vehicle drivability behavior causing a vehicle Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. Pressing ACC button while ESS active can shift the vehicle to park. Idle speed oscillations observed when in Snow and Mud modes. Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for 5 seconds during Terrain and Rock mode. This bulletin involves reprogramming the PCM with the latest available software."

11001825

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. P0300-00 - Multiple Cylinder Misfire. Customers may also comment on one or more of the following: Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. Vehicle is not heating up fast enough at freezing temperatures. This bulletin involves reprogramming the PCM with the latest available software."

11001822

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. P0300-00 - Multiple Cylinder Misfire. Customers may also comment on one or more of the following: Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. Vehicle is not heating up fast enough at freezing temperatures. This bulletin involves reprogramming the PCM with the latest available software."

11001198

Suspected Engine Coolant Leak

11001193

"Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose.

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Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system."

11000795

"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...

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body replacement."

10248877

Verifying Camshaft Diagnosis

10248504

Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s).

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The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.

10247483

Battery No Start, Jump Start, Tow-In Complaints Customers may experience one or more of the following: ? No start, jump start or tow-ins.

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? Engine Stop Start (ESS) is inoperable.

10247451

Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...

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Proper Oil And Fuel? or ?Service Engine See Dealer?.

10247450

Customer may complain "Service Engine ? See Dealer" message displays in cluster

10244343

Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s).

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The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.

10242704

Amplifier Engineering is investigating radio audio cuts in and out or audio is muted on some speakers or audio is muted...

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on all speakers with no sound from radio or speakers. Please perform an A-B-A swap analysis on Amplifier/Radio. Contact Engineering at FCA Redacted Content with results before replacing Amplifier/Radio. If no response in 15 minutes, proceed with repair.

10239957

Water Quality When Mixed With Engine Coolant

Electrical

72 bulletins
11029689

If the Power Liftgate (PLG) does not operate following battery drainage or when DTCs B2199-16 or B21DD-16 are active, perform the following steps: 1.

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Verify Battery Voltage: Ensure battery voltage is at nominal value (minimum 12.5 V). Charge the battery, if necessary before proceeding. 2. Confirm Low Voltage DTCs: After charging, verify that any low battery voltage DTCs are stored. 3. Check PLGM Proxi Alignment: 4. If PLGM is not aligned: - Perform Proxi Alignment - Reset the module - Perform module recalibration. 5. If Proxi Is Correct: - Reset the module. - Perform module calibration. 6. Diagnose Active DTCs 7. Inspect wiring and related components associated with those DTCs. Repair as necessary and clear DTCs. 8. Module Replacement: If the module does not accept Proxi alignment, Module reset, or Calibration.

11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11028902

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

11028744

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11027736

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026642

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate

11026590

MODULE - STEERING CONTROL

11026589

MODULE - STEERING CONTROL

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11025723

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025722

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025703

Security Gateway Module (SGW) Software Update he following software enhancements are available: Update for Diagnostic...

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Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. SGW is not responding to diagnostics and showing offline This bulletin involves **inspecting and possibly** flashing the SGW to the latest software level in the case that the FOTA did not function.

11025702

Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.

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Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves **inspecting and possibly** updating the BCM with the latest available software.

11025697

Flash: Power Liftgate Module (PLGM) Updates Customers may experience **one or more of** the following symptoms: **The power liftgate will not open.

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The power liftgate system chimes when trying to operate the liftgate using a Hands Free Entry (HFE) kick while no key is detected in the zone. After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. Vehicle will not start due to a depleted battery.** The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves **inspecting and possibly** updating the PLGM with the latest software.

11025626

Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers have experienced: **Intermittent key fob detection. Possible dead batteries in key fobs. Proximity Wake-Up (welcome feature) does not activate at times.** Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start). Vehicle wont start unless the key fob is pressed to Keyless Ignition Node (KIN). Key fob not detected when inside vehicle. Passive Entry (PE) intermittently inoperative. KIN unresponsive This bulletin involves inspecting and possibly updating the RFHM module with the latest available software.

11025037

DTC B1E21 is triggered when the TBM Backup Battery is discharged, inactive, or drained.

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This can happen during the lifetime of the vehicle. TBM should not be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA.

11024603

Security Gateway Module (SGW) Software Update he following software enhancements are available: Update for Diagnostic...

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Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. SGW is not responding to diagnostics and showing offline. This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

11024323

MODULE - STEERING CONTROL & COLUMN

11024312

High Voltage Air Conditioning Refrigerant Dye

11024311

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.

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Sensor(s) Not Reading And Or Showing Dashes.

11023183

Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may...

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experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].

11022556

Flash: Global Telematics Box Module (TBM) Updates The customer may experience the following: Uconnect Box requires...

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service message at start up This bulletin involves reprogramming the TBM with the latest available software.

11022022

False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.

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Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.

11022017

False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.

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Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.

11021041

Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS).

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AEB ACC FCW Message On Cluster.

11020852

Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11019612

"Loss Of Power Steering Assist Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...

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must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs) as active: C1593-00 - Steering Torque Sensor Circuit. C0051-64 - Steering Angle Sensor (EPS) - Signal Plausibility Failure. Customers may experience one or more of the following: ""EPS"" indicator is illuminated on the Instrument Panel Cluster (IPC). Partial or full loss of power steering assist. Once the DTC is set, the reduction or loss of assist will remain for the remainder of the key cycle This bulletin involves involved inspecting the Electronic Power Steering (EPS) wire harness connector, cleaning the connector or possibly replacing the electric rack and pinion gea"

11018693

"Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.

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Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software."

11018677

"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start). Vehicle does not start. Passive Entry (PE) intermittently inoperative. Keyless Ignition Node (KIN) unresponsive. Welcome feature does not activate at time This bulletin involves inspecting and possibly updating the RFHM module with the latest available software."

11018474

"Flash: Air Suspension Control Module (ASCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): U0300-00 - Internal Control Module Software Incompatibility. Customers may also experience:** After towing a heavy load above the protection limit, the air suspension will only lower and will remain in low ride height. Instrument Panel Message (IPC) message ""selected ride height not permitted due to payload"" appears. This bulletin involves reprogramming the ASCM with the latest available software."

11018276

" No Crank, No Start, Start Stop Inoperative.

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P2AF5-00 - Starter Relay 3 Stuck On, P2AF6-00 - Starter Relay 3 Stuck Off"

11017987

"Flash: Power Liftgate Module (PLGM) Updates Customers may experience one or more of the following symptoms: **Power...

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Liftgate does not open or close the gate.** Liftgate latch releases after pressing exterior handle switch, but gate does not power open. This bulletin involves updating the PLGM with the latest software. "

11017932

"Video Routing Module Verify Z part number availability.

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Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

11017882

The Instrument Panel Cluster (IPC) Displays Wipe Sensor Message

11016858

"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: **Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start).** Vehicle does not start. Passive Entry (PE) intermittently inoperative. Keyless Ignition Node (KIN) unresponsive. Welcome feature does not activate at times This bulletin involves inspecting and possibly updating the RFHM module with the latest available software."

11016421

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate...

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Missing or Invalid

11015795

Odometer Blinking, Security Gateway (SGW) Diagnostic Trouble Codes (DTCs) Diagnostics

11015629

Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay...

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Illuminated

11015600

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate...

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Missing or Invalid

11014832

SENSOR - BATTERY

11014134

Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate...

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Missing or Invalid

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11011928

"Flash: Radio Frequency Hub Module (RFHM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: Vehicle does not start. Passive Entry (PE) intermittently inoperative. Keyless Ignition Node (KIN) unresponsive. Welcome feature does not activate at times. This bulletin involves inspecting and possibly updating the RFHM module with the latest available software."

11011148

MODULE - TRANSFER CASE CONTROL

11010752

Service Air Suspension Message In Cluster.

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Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.

11008743

"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: Vehicle does not start. Passive Entry (PE) intermittently inoperative. Keyless Ignition Node (KIN) unresponsive. Welcome feature does not activate at times. This bulletin involves inspecting and possibly updating the RFHM module with the latest available software. "

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11006826

WIRING - ELECTRIC POWER STEERING

11006346

3.5" speaker assembly Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1.

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Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement.

11004344

BODY CONTROL MODULE After Battery Drainage BCM do not work.

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Please follow the following steps. 1. Check the BCM PROXI, if the BCM or any other modules are not aligned, then perform the PROXI alignment, reset the modules and perform normal ignition cycle (OFF to RUN to OFF) 2. If PROXI is correct (No misalignment), then reset the BCM module and perform normal ignition cycle. 3. Check for the DTC's and check wiring and components related to those DTC's and clear them

11004342

Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling.

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2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults

11003281

Seat Control Module 3RD ROW SEAT WILL NOT CLOSE FULLY DOWN CUSTOMER STATES THE PASSENGER SIDE 3RD ROW WILL NOT CLOSE...

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FULLY DOWN Steps for Tech: Before recalibrating 3rd row see please follow below mentioned steps first. -Turn off vehicle for 2 minute and then turn on vehicle and press 3rd row seat switch 2 times - Seat will start moving and relearn its correct hard stops and parameters. -Seat will recalibrate itself with updated SW.

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

11002531

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

11001373

Video Router After Battery Drainage VRM do not work.

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Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

11001229

"Flash: Air Suspension Control Module (ASCM) Updates Customers may experience: After towing a heavy load above the...

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protection limit, the air suspension will only lower and will remain in low ride height. Instrument Panel Message (IPC) message ""selected ride height not permitted due to payload"" appears. This bulletin involves reprogramming the ASCM with the latest available software."

11001003

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

11000891

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

10251861

Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed.

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? Radio freeze after reverse event (Rearview Camera (RVC) Functions Normally). ? Screen Off at start up (RVC Functions Normally). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation (Privacy Mode Off). ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen (RVC functions normally). ? Rear seat reminder alert unavailable. ? Wi-Fi software update pop-up is being triggered in non-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin **February 16, 2024.**

10251827

Radio Over The Air Update to U29.42 Software Version Customers may also experience one or more of the following: ? Blank phone widget displayed.

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? Radio freeze after reverse event (Rearview Camera (RVC) Functions Normally). ? Screen Off at start up (RVC Functions Normally). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation (Privacy Mode Off). ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen (RVC functions normally). ? Rear seat reminder alert unavailable. ? Wi-Fi software update pop-up is being triggered in non-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin January 22, 2024

10251791

Vehicle Staying Awake Intermittently Causing Battery Drain, BCM DTC B23D7-14 Gated Park Control-Circuit Short to Ground...

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or Open

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248851

Radio Frequency Hub Symptom/Vehicle Issue: Remote Keyless Entry (RKE) And Remote Start Range Is Limited.

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B1A76-11 Remote Start Antenna Short To Ground Is Setting Erroneously. Please reference SOL S2308000145 before replacing the module. If you still feel that replacement is necessary FCA REDACTED CONTENT before replacing the module. If no response within 15 minutes, proceed with repair.

10248515

Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10244354

Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10243106

SENSOR, Battery Please call FCA Redacted Content prior to replacement.

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This part should not be replaced unless there is physical damage to the part or Code B2193 is present. If no response in 15 minutes, proceed with repair.

Other

48 bulletins
11029706

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11029698

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

11028903

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11027748

Labor time reduced for oil pump replacement and 4x4 equipped opt.

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eqp.

11027652

RACK KIT - REMOVABLE

11027651

RACK KIT - REMOVABLE

11026803

Part Number is more precise than "Up to and Including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

11026586

DUCT - CLEAN AIR

11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

11023181

WL/WS/LB Key fobs unable to be programmed at dealers.

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Please check current stock and verify a Blue "OK" mark on part label. Return all parts that do not have the blue "OK" marking to Mopar under RMA 8925-792 and replace with clean stock from Mopar. FOBs with no marking or a Green Check mark should also be returned.

11022190

Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not...

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Operate

11021588

MANIFOLD - INTAKE

11021577

Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not...

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Operate

11020777

Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance

11020772

Night Vision Field Of View Limited And No Option To Overlay Analog Gauges

11018410

BOLT - HEX FLANGE HEAD

11017354

No Crank, No Start, Start Stop Inoperative

11016726

" CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 26B Thermostat"

11016440

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11015966

Key Cannot be Programmed to The Vehicle

11015602

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

11015048

SOS Button Inoperative And Or Unavailable.

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B1552-2A Code Set.

11014890

COOLER - AUXILIARY LOW TEMPERATURE

11012874

2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The...

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Seated Position.

11012034

Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance

11010497

Buzz Squeak Rattle From Right Rear Headliner Area.

11010200

CARRIER PLANETARY & SHAFT KIT - OUTPUT

11006842

CENTER STACK - VEHICLE FEATURE CONTROLS

11006235

Buzz Squeak Rattle (BSR) From Upper Left Dash Area.

11005356

CARRIER PLANETARY & SHAFT KIT - OUTPUT

11004151

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11001382

Buzz Squeak Rattle (BSR) From Upper Left Dash Area

11001022

"Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise."

11000866

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...

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Programmed

11000173

RECEIVER - PASSIVE ENTRY

10248570

2nd Row Center Seat Lazy Or Slow When Folding.

10248551

3rd Row Seat Shakes Or Vibrates When Folding.

10248545

Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.

10247443

No crank/No start with no DTC?s

10247432

Vehicle is a no crank/no start with the following DTCs, as well as a no crank/no start condition: U0164, U0140, U0151,...

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U0155

10244409

2nd Row Center Seat Lazy Or Slow When Folding.

10244390

3rd Row Seat Shakes Or Vibrates When Folding.

10244384

Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10243180

Interior Dust Intrusion In Rear Cargo Area.

10243171

Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.

Body & Paint

45 bulletins
11029686

Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink Customer Care at 1-800-355-3515 for...

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a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

11028887

GLASS - QUARTER WINDOW

11028246

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11027650

LATCH - LIFTGATE

11027649

LATCH - LIFTGATE

11025733

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11024044

Passive Entry Outside Door Handle Does Not Unlock Or Lock The Vehicle Doors.

11023079

Liftgate Latch Is Tripped Closed During Service Work.

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How To Open The Latch.

11022008

Power Running Board Trim Paint Peeling Customers may comment on the following: The running board black trim paint is peeling Fig.

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1 and Fig. This bulletin involves **painting and** replacing one or both power running boards as required.

11021853

Liftgate Lock Button Inoperative, Cluster Message Service Keyless System

11021849

Rear Liftgate Handsfree Feature Does Not Operate, Only Operates When the Key is in The Off Position

11021847

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the...

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Driver Master Switch

11021571

Before replacing the Headlamp Switch, due to an issue on the Dimmers.

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Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. If it is the Instrument panel Dimmer (Right Dimmer) 2.- Review the resistance value between Pins 6 & 3. The value should be around 5.76 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). If it is the ambient light dimmer (Left Dimmer) 2.- Review the resistance value between Pins 8 & 3. The value should be around 14.55 KOhms, when in the lowest position (Dome defeat) to 182 ohms in the top position If a problem is found in the resistor values. Please replace the Switch.

11021037

1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed.

11021029

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...

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chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

11018450

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

11017408

Buzz Squeak Rattle (BSR) In The Door When Playing Music.

11017403

Sunroof Inoperative, Not Moving To Open Or Closed Positions.

11017363

"Liftgate Will Not Properly Open Or Close Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...

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the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B197B-29 - Ratchet fork switch- signal invalid. B197C-29 - Pawl detent swich signal invalid. Customers may also experience the following: Liftgate will not properly open or close. Possible 'Liftgate Open' warning light on. Possible 'Liftgate Open' chime sound This bulletin involves installing a spacer below the liftgate striker."

11017233

C008E-00 Setting After Windshield Replacement

11016106

Power Liftgate Drive Unit (PDU) Servicing Information.

11015028

Rattle Noise From The Headliner Roof Area.

11014833

LATCH FRONT & REAR DOOR

11014743

"Power Running Board Trim Paint Peeling The customer may comment on the following: Power running board black trim paint peeling Fig.

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1 and Fig. 2 This bulletin involves replacing one or both power running board steps as needed"

11012914

"Customer Unable To Use The Brand App To Remote Start Or Lock/Unlock Vehicle Doors"

11012884

Door Latch, Handle And Ajar Additional Service Information.

11010749

Power Liftgate Is Inoperative or Wont Close.

11010743

"Instrument Panel Cluster (IPC) message Night Vision Unavailable Service Required or Loss of Night Vision "

11009607

Bracket - Fender Mounting

11008907

Front Passenger Side and Rear Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver...

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Master Switch

11008145

Door Ajar Light On With Door(s) Closed.

11006884

BEZEL - DOOR HANDLE

11005275

Front Passenger, Rear right and/or Rear left Window Door Window Switches are Inoperative, Window Operation Does Work...

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from the Driver Master Switch

11001231

"Left Rear Door Trim Panel Defective Customers may experience the following: Rear left hand door panel might show...

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broken plastic on the bottom of the door or nearby the map pocket. Rear left hand door panel to door attachments or component attachments may break. This bulletin involves replacing the rear left hand door panel."

11000907

Water Leaking Into Interior At D-Pillar Or Liftgate

10251796

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

10251788

Wind Noise From Windshield Or Front Instrument Panel Area At Highway Speed

10251787

Rattle Buzz Noise From Door Area

10251769

Latch Assy - Liftgate Before replacing the liftgate latch for a liftgate not opening/closing on 2023MY & 2024MY...

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vehicles only, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair.

10248871

Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.

10247437

Customer complaint may include a noise from under the hood described as a ?belt-related? noise.

10247434

Vehicle sunroof will not operate and 3rd row seat switches will not illuminate.

10243173

Buzz Squeak Rattle (BSR) In The Door When Playing Music.

10243170

Buzz Rattle Squeak Noise From Under Hood

10242716

Rear Window Sunshade For Rear door sunshade wrinkles.

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Once extended, if the sunshade is offset (Cocked) while retracting it, wrinkles go into the fabric but will go away after extended periods of being open and can also be expedited by applying heat/steam. Component replacement is not required

Infotainment

34 bulletins
11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11029703

Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian.

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Rearview Camera (RVC) Functions Normally

11027727

Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.

11025512

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11025030

Cluster Displays Blindspot Alert Unavailable Service Required Warning Message, Driver/Passenger Mirror Blind Spot...

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Detection Lights Stay ON, ADAS Features Disabled. Multiple DTCs Active Or Stored

11024617

Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection

11024060

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

11023629

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11021855

Radio Does Not Turn On Automatically When Vehicle Is Started

11021846

Windshield HUD (Head Up Display) Display Features

11021581

Door speaker Inoperative or No Sound

11021036

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11018281

Blind Spot Warning Message Displayed on the Cluster

11015307

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

11015296

Radio Display Screen Flicker

11014847

CENTER STACK - DISPLAY

11014538

Uconnect Box Require Service Message

11014337

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

11013878

DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP

11012913

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11010254

"R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update."

11009082

Poor Audio Quality And Or Static From Wireless Devices

11008435

Blind Spot Warning Message Displayed on the Cluster

11007845

"Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ...

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Unable to select the Turn by Turn Nav. Blank Performance Pages. Rearview Camera (RVC) functions normally. Android Auto Voice Recognition Inop. Media Tuner Delayed. Charge Schedule HMI. RVC functions normally. Ambient Light Inop. Map in Cluster Inop. Media Widget Blank. Nav Map Black. Offroad Pages Inop. RVC functions normally. VR Inop. Incorrect Song Title Displayed, Carplay only. HU switches from Media Page to Home Page. RVC functions normally. Ghost Touch on Nav screen. RVC functions normally. Widgets Missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"""". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024."

11005207

Different Cluster Displays Have a Reduced View While in Analog Mode, Darkened Sides

11002528

The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message

11001756

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

10251848

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation...

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continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

10248903

Radio Navigation Displays Message ?No Maps Available?

10248886

Audio Crackling Noise From Radio On Any Audio Source

10248872

Audio Muted During A CarPlay Or Android Auto Phone Call

10248579

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

10247409

LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part.

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If no response is received in 15 minutes, proceed with the repair.

10244418

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

Lighting

19 bulletins
11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11025516

As of October 30, 2025 the 77C recall inspection instructions were revised.

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Prior to ordering parts, please ensure the vehicle has been inspected to the latest recall procedure to determine whether 77C part replacement is necessary. It is possible a vehicle that failed inspection and needed a part according to the previous instructions may no longer need a part based on the newly revised inspection instructions.

11023628

Malfunction Indicator Lamp (MIL) Is On

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11022567

Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.

11021039

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11018444

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

11017355

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

11016708

Trailer Tow Lights Inoperative.

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Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

11014385

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. "

11010511

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11009545

MIL or CEL Lamp On.

11006241

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses."

11002024

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

10251854

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses.

10251786

Tire Pressure Warning Lamp is on Steady, or Flashing

10248580

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

10244419

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

HVAC & Climate

10 bulletins
11027733

CORE HEATER

11027732

CORE HEATER

11022184

Center Stack Unresponsive (HVAC Buttons, Temperature Buttons)

11018809

CORE - HEATER

11017406

Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.

11014910

HOUSING - A/C AND HEATER

11010502

Customer Indicates Rear Air Conditioning Is Blowing Much Warmer Than Front.

11010501

Customer Indicates Air Conditioning Is Blowing Warm.

10243271

A/C Diagnostic LOP Change

10241146

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

Transmission

10 bulletins
11027642

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The...

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Shifter.

11027641

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

11027232

Drivetrain Control Module (DTCM) Software Update Customers may experience one or more of the following: Rear axle bind during slow speed turning.

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Feels like the 4WD is active. While moving above 5 kph (3.1 mph) transmission goes into limp mode This bulletin involves **reprogramming** the DTCM to the latest software level.

11025494

Drivetrain Control Module (DTCM) Software Update Customers may experience one or more of the following: Rear axle bind during slow speed turning.

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Feels like the 4WD is active. While movingThis bulletin involves flashing the DTCM to the latest software level. above 5 kph (3.1 mph) transmission goes into limp mode.

11025033

Malfunction Indicator Lamp (MIL) Illumination And Service Transmission Message Displayed.

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Diagnostic Trouble Code (DTC) P0607-ECU Internal Performance

11024605

Replacement components for transfer case are no longer available.

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To repair issue, use the following part numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE Please note that the part numbers listed here are transfer case components, not full transfer case part numbers.

11023616

Replacement T-Case is no longer available.

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To repair issue, use the following parts numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE

11017021

"Flash: Transmission Control Module(TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P0607-00 - ECU Internal Performance. Customers may also experience the following: Blinking shifter and the inability to shift out of Park, or a no crank con This bulletin involves reprogramming the TCM with the latest available software"

11008144

Malfunction Indicator Lamp (MIL) Illumination And Service Transmission Message Displayed.

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Diagnostic Trouble Code (DTC) P0607-ECU Internal Performance, Set.

11006236

Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With...

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No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)

Steering

10 bulletins
11021040

Service Electric Power Steering (EPS) Message On Instrument Cluster.

11020847

Steering Repair Information Involving Toe Angle.

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Tie Rod And Or Electric Power Steering (EPS) Units.

11020774

Service Electric Power Steering Message On Cluster.

11019450

Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.

11019449

Service Electric Power Steering (EPS) Message On Instrument Cluster.

11008870

Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up

11008328

Customer Complaint Of Loss Of Power Steering Assist.

11008212

"Damaged Inner Tie Rod Boots The technician or customer may notice the following: A twisted, dented, or otherwise damaged inner tie rod boot(s).

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This bulletin involves inspecting and possibly replacing the left and/or right inner tie rod boot(s)"

10248558

Clicking Noise From Steering Column While Turning Steering Wheel.

10244397

Clicking Noise From Steering Column While Turning Steering Wheel.

Brakes

9 bulletins
11029761

SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.

11024579

Dealerships are replacing entire brake pedal assemblies to resolve accelerator pedal concerns.

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SBOM provides the accelerator as a separately serviceable assembly. Tech Tip Message Requested: "For your awareness, if replacement of the accelerator pedal is necessary, it can be ordered individually rather than as part of the complete pedal assembly. This helps prevent unnecessary repairs and potential chargebacks."

11023624

C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))

11017123

Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking Assist...

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Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

11014482

"Flash: Integrated Trailer Control Module (ITCM) Updates ustomers may comment on the following: When driving the...

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vehicle, the trailer brake gain screen will pop up in the Instrument Panel Cluster (IPC) for a few seconds (same screen that would pop up if you squeeze the trailer brake manual lever control under the steering wheel), however no activation is made by the driver at all. No additional brake power is applied to the vehicle during the pop up event. This bulletin involves updating the ITCM with the latest available softwar "

11013254

Trailer Brake Information Displays In Cluster With No Trailer Connected.

11010228

"Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C008E - ECU Internal Performance. C2203-00 - Current VIN Missing/Mismatch. U015C-00 - Lost Communication With Automated Driving System Control Module ""A"". In addition, the customer may comment on one ore more of the following: Active Lane Management (ALM) settings do not save and turns ""Off"" between key-cycles. Adaptive Cruise Control (ACC) settings do not save between key-cycles. Defaults back to ""4 Bars"". ""Automatic Emergency Braking (AEB) Unavailable Service Required"" pop up intermittently on the Instrument Panel Cluster (IPC). ""Active Lane Management (ALM) Unavailable Service Required"" warning message appears on the IPC with no active fault codes. Blind Spot Monitoring (BSM) Warning Light LED ""flickering"" when activated. Traffic Sign Information (TSI) feature Indicator on the IPC ""blinking"" when driving past consecutive speed signs. This bulletin involves reprogramming of the CADM with the latest available software"

11006628

"Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C008E - ECU Internal Performance. C2203-00 - Current VIN Missing/Mismatch. U015C-00 - Lost Communication With Automated Driving System Control Module ""A"". In addition, the customer may comment on one ore more of the following: Active Lane Management (ALM) settings do not save and turns ""Off"" between key-cycles. Adaptive Cruise Control (ACC) settings do not save between key-cycles. Defaults back to ""4 Bars"". ""Automatic Emergency Braking (AEB) Unavailable Service Required"" pop up intermittently on the Instrument Panel Cluster (IPC). ""Active Lane Management (ALM) Unavailable Service Required"" warning message appears on the IPC with no active fault codes. Blind Spot Monitoring (BSM) Warning Light LED ""flickering"" when activated. Traffic Sign Information (TSI) feature Indicator on the IPC ""blinking"" when driving past consecutive speed signs. This bulletin involves reprogramming of the CADM with the latest available software."

11006221

After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in...

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Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)

Pre-Delivery & Maintenance

8 bulletins
11023329

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

11022179

Ebooster Electronic Booster Service Information.

11016951

FCA Caribbean Warranty Newsletter Volume 11, Issue 4

11016939

Warranty Newsletter Volume 11, Issue 4

10251767

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code.

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PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

10248593

Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and...

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use of TSB 08-216-23

10244432

Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and...

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use of TSB 08-216-23

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

Suspension

5 bulletins
11026814

STABILIZER BAR ASSY - FRT SUSPENSION and STABILIZER BAR FRONT and LINK - STABILIZER BAR

11026551

Lower Ball Joint / Lower Control Arm Servicing Updates.

11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

10251768

Air Spring For air suspension related concerns when a leak is suspected DO NOT replace airspring or other components;~ ...

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first reference SOL S2202000013. ~ Verify lines are fully seated in air springs and no leaks present. If airspring replacement is necessary, DO NOT replace multiple airsprings at once.

Hybrid & EV

5 bulletins
11025641

No Wireless Charging Or Slow Wireless Charging

10248556

Wireless Qi Charger Not Charging

10244395

Wireless Qi Charger Not Charging

10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

10243201

Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev.

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E)

Fuel System

4 bulletins
11024037

TRANSMITTER - INTEGRATED KEY FOB

11019437

TRANSMITTER - INTEGRATED KEY FOB

11017413

TRANSMITTER KIT & KEY KIT - INTEGRATED KEY FOB

10251799

Low Fuel Warning Indicator Stuck ON

Air Bags & Safety

2 bulletins
11015023

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

11012378

The customer may experience an airbag light on or seat belt chime when buckled.

Tires & Wheels

1 bulletin
11022183

TPMS Handling & Installation Best Practices