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2023 Jeep Grand Wagoneer TSBs

465 Technical Service Bulletins across 16 categories

Engine

98 bulletins
11029770

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...

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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11029701

MIL-On/Check Engine Lamp (CEL)-On

11028752

If replacing the oil pump on 23-24MY WS 3.0L SO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...

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Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

11028751

If replacing the oil pump on 22-24MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...

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Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

11028742

Hemi Water Pump Coolant Leak Inspection

11028255

C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR...

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CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

11028253

If replacing the oil pump on 23MY WS 3.0L SO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...

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Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

11027840

If replacing the oil pump on 22-23MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...

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Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.

11026556

The customers complaint may include a message appearing in the clusters information center stating, See Users Manual For...

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Proper Oil And Fuel or Service Engine See Dealer. The customer may also mention a low power complaint.

11024582

The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the...

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follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.

11024296

Engine Overheating Customers may experience the following: Engine overheating with "Engine Overheated" message in the Instrument Panel Cluster (IPC).

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NOTE: The vehicle will be operable but at a reduced level of performance This bulletin involves replacing the engine thermostat.

11024035

Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library.

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Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.

11022007

Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.

11021838

Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear. This bulletin involves replacing the transmission valve body assembly.

11021837

Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** **U0104-00 - Lost Communication With Cruise Control Module. (NA Market Only) U0405-00 - Invalid Data Received From Cruise Control Module. (NA Market Only)** P018B - Fuel Pressure Sensor "B" Circuit Range/Performance. P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. P0461 - Fuel Level Sensor "A" Circuit Range/Performance. P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. P0604-00 - Internal Control Module Random Access Memory Ram Error. P060C-00 - Internal Control Module Main Processor Performance. Customer may also experience one or more of the following: Undesirable vehicle drivability behavior causing a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. Pressing the ACC button while ESS is active can shift the vehicle to park. Idle speed oscillations observed when in "Snow" and "Mud" modes. Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for five seconds during "Terrain" and "Rock" mode. Poor or reduced Air Conditioning (A/C) performance during wide open throttle or heavy acceleration. **In addition, the following software enhancement is available: Software update to prevent false DTC detection of U0104-00, U0405-00 and P018B. (NA Market Only)* This bulletin involves reprogramming the PCM with the latest available software.

11021836

Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** **U0104-00 - Lost Communication With Cruise Control Module. (NA Market Only) U0405-00 - Invalid Data Received From Cruise Control Module. (NA Market Only)** P018B - Fuel Pressure Sensor "B" Circuit Range/Performance. P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. P0461 - Fuel Level Sensor "A" Circuit Range/Performance. P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. P0604-00 - Internal Control Module Random Access Memory Ram Error. P060C-00 - Internal Control Module Main Processor Performance. Customer may also experience one or more of the following: Undesirable vehicle drivability behavior causing a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. Pressing the ACC button while ESS is active can shift the vehicle to park. Idle speed oscillations observed when in "Snow" and "Mud" modes. Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for five seconds during "Terrain" and "Rock" mode. Poor or reduced Air Conditioning (A/C) performance during wide open throttle or heavy acceleration. **In addition, the following software enhancement is available: Software update to prevent false DTC detection of U0104-00, U0405-00 and P018B. (NA Market Only)* This bulletin involves reprogramming the PCM with the latest available software.

11020858

MODULE - ENGINE CONTROLLER

11020608

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...

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roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

11020604

C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR...

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CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.

11020596

Check Engine Lamp On.

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Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

11019773

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.

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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

11019589

MIL-On/Check Engine Lamp (CEL)-On

11019454

MIL-On/Check Engine Lamp (CEL)-On

11019452

Mil-On/Check Engine Lamp (CEL)-On

11018666

Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

11018658

Transfer Case Motor Gear: Confirm the attachment points from the wiring routes when they inspect a shift motor on the t-case.

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Review the connection of the connector X238A, make sure it's fully seated and that the lever is fully locked on the connector.

11018490

"Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly."

11018275

C058E-00 - BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE

11017871

Mil-On/Check Engine Lamp-On

11017174

"Ebooster C0582-00-BRAKE BOOSTER MOTOR ""A"" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR ""A""...

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POSITION SENSOR CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR ""B"" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis)"

11016439

Misfire DTCs, Rough Idle, Valvetrain Noise

11016248

"Engine Overheating Customers may experience the following: Engine overheating with ""Engine Overheated"" message in...

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the Instrument Panel Cluster (IPC). NOTE: The vehicle will be operable but at a reduced level of performance. This bulletin involves replacing the engine thermostat."

11015964

"MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not...

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turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced."

11015297

Engine Noise

11015037

"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire Detected. P0302-00 - Cylinder 2 Misfire Detected. P0303-00 - Cylinder 3 Misfire Detected. P0304-00 - Cylinder 4 Misfire Detected. P0305-00 - Cylinder 5 Misfire Detected. P0306-00 - Cylinder 6 Misfire Detected. P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: Engine hesitates/misfires. This bulletin involves updating the ISCM with the latest available software"

11014265

Check Engine Lamp On.

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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

11010751

Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.

11010695

SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present...

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the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.

11008915

"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: Engine hesitates/misfires. This bulletin involves reprogramming the ISCM with the latest available software."

11008208

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire This bulletin involves reprogramming the PCM with the latest available software."

11007201

TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB...

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21-048-24 for potential transfer case shift motor replacement

11006985

"Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ""4WD Overheated Temporarily Unavailable"" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor."

11006696

MIL On/Check Engine Lamp On, Engine May Run Rough

11006630

3.5" speaker assembly Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1.

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Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. 4. Remove the bad speaker and replace it back. 5. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement. Follow all these steps, if issue still happens; reach out to the engineer at Stellantis for more support, if the engineer doesn t respond in 30 minutes. Then the speaker can be replaced.

11006243

"Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **P00F3-00 - Humidity Sensor Circuit Range-performance.** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. P0461-00 - Fuel Level Sensor ""A"" Circuit Range/Performance. P051B-00 - Crankcase Pressure Sensor Circuit Range/Performance. P2F64-00 - Ion Sense Feedback Circuit A. P0331-00 - Knock Sensor 2 Circuit Range/Performance. P0300-00 - Multiple Cylinder Misfire. P2C90-00 - Crankcase Ventilation System - Hose ""A"" Disconnected. P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or System Performance. P0604-00 - Internal Control Module Random Access Memory Ram Error. P060C-00 - Internal Control Module Main Processor Performance. **Customers may also comment on the following: Undesirable vehicle drivability behavior causing the a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. Pressing ACC button while ESS active can shift the vehicle to park. Idle speed oscillations observed when in Snow and Mud modes. Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for 5 seconds during Terrain and Rock mode. Vehicle performance complaints when coasting at lower speeds.** This bulletin involves reprogramming the PCM with the latest available software."

11005322

"Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** **P018B - Fuel Pressure Sensor ""B"" Circuit Range/Performance.** Customer may also experience one or more of the following: **Undesirable vehicle drivability behavior causing the a Shift to Park event during Engine Stop Start (ESS) while Adaptive Cruise Control (ACC) is active. Pressing ACC button while ESS active can shift the vehicle to park. Idle speed oscillations observed when in Snow and Mud modes. Poor engine performance (undershoots engine speed) for ESS and for non-ESS engine start. Screen two incorrectly pops up on the Instrument Cluster Panel (IPC) for 5 seconds during Terrain and Rock mode.** Poor or reduced air conditioning performance during wide open throttle or heavy acceleration. This bulletin involves reprogramming the PCM with the latest available software."

11001239

"Oil Leak from Turbo Oil Supply Line Customers may experience the following: Oil leak from turbo oil supply line.

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This bulletin involves replacing the turbo oil feed line."

11001210

"Transfer Case Shift Motor Wire Harness Connector Not Secured **Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** U0418-00 - Implausible Data Received From Brake System Control Module 1. C1444-98 - T-Case Motor Overuse-Component or System Over Temperature. C00A8-13 - 4WD/AWD Transfer Case Unit Actuator Position Sensor B-Circuit Open. C00A7-13 - 4WD/AWD Transfer Case Unit Actuator Position Sensor A-Circuit Open. C149E-64 - Transfer Case Motor Position Sensor-Signal Plausibility Failure. C1423-64 - Transfer Case Internal Performance-Signal Plausibility Failure. C1406-13 - Transfer Case Brake Control-Circuit Open. C1477-4B - Transfer Case Clutch-Over Temperature. C140A-13 - Transfer Case Motor Control-Circuit Open. U041E-00 - Invalid Data Received From All Wheel Drive Control Module. U0422-00 - Implausible Data Received From Body Control Module. U0418-00 - Implausible Data Received From Brake System Control Module 1. U041E-00 - Invalid Data Received Form All Wheel Drive Control Module. U0403-00 - Implausible Data Received From T-Case. The customer may also comment on the following: 4WD Service light displayed in the Instrument Panel Cluster (IPC)."

11001198

Suspected Engine Coolant Leak

11001193

"Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose.

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Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system."

11000795

"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...

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body replacement."

10251853

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. ? P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. ? P0461-00 - Fuel Level Sensor "A" Circuit Range/Performance. ? P051B-00 - Crankcase Pressure Sensor Circuit Range/Performance. ? P2F64-00 - Ion Sense Feedback Circuit A. ? P0331-00 - Knock Sensor 2 Circuit Range/Performance. ? P0300-00 - Multiple Cylinder Misfire.** ? P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ? P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or System Performance. ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

10251852

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. ? P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. ? P0461 - Fuel Level Sensor "A" Circuit Range/Performance.** ? P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

10248932

R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets...

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Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting noperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold noperable on comfort temperature slider. Display input lagging after CarPlay is connected. Changed to unselected audio source. Setting preferences not save

10248924

Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ...

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Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition (VR) inoperable. Wireless CarPlay inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won't dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster (IPC). Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default.

10248923

Transfer Case Shift Motor Wire Harness Connector Not Secured Customers may experience a Malfunction Indicator Lamp illumination.

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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes have been set: U0418-00 Implausible Data Received From Brake System Control Module 1. C1444-98 T-Case Motor Overuse-Component or System Over Temperature. C00A8-13 4WD/AWD Transfer Case Unit Actuator Position Sensor B-Circuit Open. C00A7-13 4WD/AWD Transfer Case Unit Actuator Position Sensor A-Circuit Open. C149E-64 Transfer Case Motor Position Sensor-Signal Plausibility Failure. C1423-64 Transfer Case Internal Performance-Signal Plausibility Failure. C1406-13 Transfer Case Brake Control-Circuit Open. C1477-4B Transfer Case Clutch-Over Temperature. C140A-13 Transfer Case Motor Control-Circuit Open. U041E-00 Invalid Data Received From All Wheel Drive Control Module. U0422-00 Implausible Data Received From Body Control Module. U0418-00 Implausible Data Received From Brake System Control Module 1. U041E-00 Invalid Data Received Form All Wheel Drive Control Module. U0403-00 Implausible Data Received From T-Case. The customer may also comment on the following: 4WD Service light displayed in the Instrument Panel Cluster. This bulletin involves performing a push?pull?push test on the transfer case shift motor wire harness connector.

10248917

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ? P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or System Performance. ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

10248877

Verifying Camshaft Diagnosis

10248868

Mil-On/Check Engine Lamp-On with ANY DTCs.

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Freeze frame data from the powertrain control module (PCM).

10248850

COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered...

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for replacement as a remedy for fluid leak.

10248845

Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code.

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Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.

10248610

Oil Leak from Turbo Oil Supply Line Customers may experience the following: ? Oil leak from turbo oil supply line.

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This bulletin involves replacing the turbo oil feed line.

10248608

Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in.

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? Engine Stop Start (ESS) is inoperable.

10248601

Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? The third row seats are stuck in...

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down/cargo position and will not return to the upright seat position with the auto up button. Customers will not be able to unfold the seats from one button press. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1F28-54 - 3rd Row Seat LT - Recline Motor 1- Missing Calibration. This bulletin involves performing a software update and calibration routine on the FSM.

10248577

Check Engine Lamp On.

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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

10248505

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

10248504

Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s).

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The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.

10248016

Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ?...

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Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ? Surround View Camera inoperable (Rearview camera functions normally). ? Unable to exit FamCam. ? Audio Repetition inoperable. ? Electric vehicle pages inoperable. ? Translated text is incorrect. ? Profile avatar changes in Valet Mode. ? Display does not return to idle mode after call. ? Dynamic rear view camera guidelines inoperable. ? FOTA popup won?t dismiss. ? Ambient Lights Setting inoperable. ? Call Status on after all ended Favorites available in valet mode. ? SXMT Favorites inoperable. ? Tutorial App inoperable. ? Audio Repetition stops during incoming calls. ? Unable to connect second device. ? Unable to exit Seat Comfort popup. ? Call does not end on the Instrument Panel Cluster (IPC). ? Seat Comfort graphic incorrect. ? Headphone button for front passenger display inoperable. ? Schedule update inoperable. ? USB media source inoperable on front passenger display. ? SXMT inoperable. ? Wireless Android Auto inoperable. ? Media sources duplicated. ? Audio unmuted at door close. ? Radio freeze (Rearview camera functions normally). ? Radio input lagging. ? Navigation active with no active route. ? Scheduled cabin cooling inoperable. ? Incorrect phone repetition displayed. ? Navigation routing inoperable. ? Unable to exit electric vehicle Pages. ? Comfort softkeys incorrect. ? Comfort graphic overlap. ? Unable to change audio sources. ? Audio sources unavailable after profile switch. ? No incoming call popup on Uconnect phone. ? FamCam image in black and white.

10247899

ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off...

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after a few minutes or totally inoperative. Prior to repair, please contact FCA Redacted Content If no response in 15 minutes, please do the following: 1. Note any DTCs stored or active during the vehicle scan. 2. Do not discard heater mat if it has been replaced for any reason. 3. Please help engineering gathering more information, share your findings including a scan report with: FCA Redacted Content

10247483

Battery No Start, Jump Start, Tow-In Complaints Customers may experience one or more of the following: ? No start, jump start or tow-ins.

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? Engine Stop Start (ESS) is inoperable.

10247474

Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? C2217-00 - Electric Power Steering Module Internal. ? C221F-00 - ECU Not Initialized. ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. **The following software enhancement is available: ? Improved diagnostics for DTC C2217-00.** The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering lamp in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.

10247451

Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...

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Proper Oil And Fuel? or ?Service Engine See Dealer?.

10247450

Customer may complain "Service Engine ? See Dealer" message displays in cluster

10244449

Oil Leak from Turbo Oil Supply Line Customers may experience the following: ? Oil leak from turbo oil supply line.

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This bulletin involves replacing the turbo oil feed line.

10244447

Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in.

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? Engine Stop Start (ESS) is inoperable.

10244440

Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? The third row seats are stuck in...

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down/cargo position and will not return to the upright seat position with the auto up button. Customers will not be able to unfold the seats from one button press. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1F28-54 - 3rd Row Seat LT - Recline Motor 1- Missing Calibration. This bulletin involves performing a software update and calibration routine on the FSM.

10244416

Check Engine Lamp On.

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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

10244344

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

10244343

Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s).

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The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.

10243249

Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? **C221F-00 - ECU Not Initialized.** ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. ? C2217-00 - Electric Power Steering Module Internal. The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering light in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.

10243151

CEL (Check Engine Lamp) Illuminated, Service 4WD System Message Displayed on The Cluster

10243102

STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair.

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If no response in 15 minutes, proceed with repair.

10242704

Amplifier Engineering is investigating radio audio cuts in and out or audio is muted on some speakers or audio is muted...

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on all speakers with no sound from radio or speakers. Please perform an A-B-A swap analysis on Amplifier/Radio. Contact Engineering at FCA Redacted Content with results before replacing Amplifier/Radio. If no response in 15 minutes, proceed with repair.

10241096

Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs): ? C1592-00 - Electronic Power Steering Motor Circuit. ? **C1593-00 - Steering Torque Sensor Circuit. ? C2217-00 - Electric Power Steering Module Internal.** The customer may also experience one or more of the following: ? **Loss of steering assist and illuminated steering light in the cluster.** ? Lack of power steering assist at vehicle start up with no DTC This bulletin involves updating the EPS module with the latest available software.

10241084

Make Up Air (MUA) Valve Leak Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P2C90 - Crankcase Ventilation System - Hose A Disconnected. This bulletin involves replacing the MUA check valve, or performing an inspection and possibly replacing the PCV valve.

10241072

Turbo to Charge Air Cooler Quick Connect Loose Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0101 - Mass Air Flow Sensor Circuit Performance. ? P0236 - Turbocharger/Supercharger Boost Pressure Sensor Performance. Customers may also comment on the following: ? Reduced engine performance. This bulletin involves inspecting turbo to charge air cooler quick connect at the turbo, performing a push-pullpush verification check on the quick connection and ensure it is locked.

10241023

Customer may experience a knocking, pinging or rattling noise coming from the engine.

10241021

Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...

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Proper Oil And Fuel? or ?Service Engine See Dealer?.

10240035

MIL lamp-on. Engine noise, rattle.

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Misfire or rough running.

10240024

Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...

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Proper Oil And Fuel? or ?Service Engine See Dealer?.

10240019

Mil Lamp-On/Check Engine Lamp-On after a cold engine start.

10239957

Water Quality When Mixed With Engine Coolant

10239927

Flash: Drivetrain Control Module (DTCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) or warning lamp illumination.

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Upon further investigation the technician may find that the multiple Diagnostic Trouble Codes (DTCs) have been set: ? C1403-29 - Transfer Case Range Position Sensor-Signal Invalid. ? C14AA-62 - Transfer Case Motor Position Sensor Supply-Signal Compare Failure. This bulletin involves reprogramming the DTCM with the latest software available.

10236941

Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio.

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? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? USB playback inoperative. ? Wireless connectivity media playback inoperative. ? Radio resets. ? VR inoperative. ? Call does not end on the cluster. ? Seat comfort graphic incorrect. ? Wireless and Wired CarPlayT inoperative. ? Vehicle positioning (Lat/Long) inoperative. ? Audio sources inoperative. ? Profile avatar changes in valet mode. ? Electric Vehicle (EV) pages inoperative. ? Scheduled cabin cooling inoperative. ? Rear seat entertainment audio overlap. ? Black Screen (This will not affect back up camera operation). ? Unable to connect second wireless connectivity device. ? Assist call inoperative. ? Comfort graphic overlap. ? Translated text is incorrect. ? Comfort softkeys incorrect. ? Unable to exit seat comfort pop-up (This will not affect back up camera operation). ? Compass inoperative. ? Wireless connectivity disconnect. ? Display does not return to idle mode after call. ? Radio slow response. ? SXMT favorites inoperative. ? Display switches to Nav on VR prompt. ? Tutorial App inoperative. ? Unable to exit EV pages (This will not affect back up camera operation). ? Dynamic RVC guidelines inoperative. ? Unable to switch audio sources. ? European media source (DAB) available on North America vehicles. ? Wired CarPlayT inoperative. ? Audio sources unavailable after profile switch. ? Audio repetition stops during incoming calls. ? Schedule update inoperative. ? Radio screen freezes (This will not affect back up camera operation). ? Audio unmuted at door close. ? Audio loss. ? Setting preferences will not return to default. ? Surround view camera inoperative (This will not affect back up camera operation). ? FamCam image in black and white.

10236923

Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customers may also experience: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the hood ajar switch.

10236899

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P05CC-00 - Cold Start A Camshaft Position Timing Performance Bank 1. Customer may also experience the following: ? Poor or insufficient A/C performance during towing or other high torque maneuvers. ? Belt chirp is heard at startup or when A/C cycles on. This bulletin involves reprogramming the PCM with the latest available software.

10234489

Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ?...

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Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ? Surround View Camera inoperable (Rearview camera functions normally). ? Unable to exit FamCam. ? Audio Repetition inoperable. ? Electric vehicle pages inoperable. ? Translated text is incorrect. ? Profile avatar changes in Valet Mode. ? Display does not return to idle mode after call. ? Dynamic rear view camera guidelines inoperable. ? FOTA popup won?t dismiss. ? Ambient Lights Setting inoperable. ? Call Status on after all ended Favorites available in valet mode. ? SXMT Favorites inoperable. ? Tutorial App inoperable. ? Audio Repetition stops during incoming calls. ? Unable to connect second device. ? Unable to exit Seat Comfort popup. ? Call does not end on the Instrument Panel Cluster (IPC). ? Seat Comfort graphic incorrect. ? Headphone button for front passenger display inoperable. ? Schedule update inoperable. ? USB media source inoperable on front passenger display. ? SXMT inoperable. ? Wireless Android Auto inoperable. ? Media sources duplicated. ? Audio unmuted at door close. ? Radio freeze (Rearview camera functions normally). ? Radio input lagging. ? Navigation active with no active route. ? Scheduled cabin cooling inoperable. ? Incorrect phone repetition displayed. ? Navigation routing inoperable. ? Unable to exit electric vehicle Pages. ? Comfort softkeys incorrect. ? Comfort graphic overlap. ? Unable to change audio sources. ? Audio sources unavailable after profile switch. ? No incoming call popup on Uconnect phone. ? FamCam image in black and white.

10234372

ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off...

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after a few minutes or totally inoperative. Prior to repair, please contact FCA Redacted Content If no response in 15 minutes, please do the following: 1. Note any DTCs stored or active during the vehicle scan. 2. Do not discard heater mat if it has been replaced for any reason. 3. Please help engineering gathering more information, share your findings including a scan report with: FCA Redacted Content

Electrical

78 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11028902

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

11028744

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11027736

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11027235

Battery Pack Control Module (BPCM) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician must find that the following Diagnostic Trouble Code (DTC) has been set: P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. Customers may experience the following: Poor battery performance or charging. The vehicle may not start This bulletin involves updating the BPCM with the latest available software.

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026590

MODULE - STEERING CONTROL

11026589

MODULE - STEERING CONTROL

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11025723

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025722

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025704

Flash: Power Liftgate Module (PLGM) Updates Customers may experience **one or more of** the following symptoms: **The power liftgate will not open.

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The power liftgate system chimes when trying to operate the liftgate using a Hands Free Entry (HFE) kick while no key is detected in the zone. After enabling or disabling the HFE kick or the Power Liftgate Alert feature, the PLGM does not save the changes. Vehicle will not start due to a depleted battery.** The power liftgate latch releases after pressing the exterior handle switch, but the liftgate does not power open. This bulletin involves **inspecting and possibly** updating the PLGM with the latest software.

11024323

MODULE - STEERING CONTROL & COLUMN

11024312

High Voltage Air Conditioning Refrigerant Dye

11024311

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.

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Sensor(s) Not Reading And Or Showing Dashes.

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11018694

"Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.

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Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software."

11018691

"Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.

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Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software."

11018684

"Flash: Power Liftgate Module (PLGM) Software improvement Customers may experience one or more of the following: ...

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**Power Liftgate does not open or close the gate.** Liftgate does not operate with power, must operate manually. Double switch press causes the liftgate to go into manual mode. Battery drain after liftgate is closed following an opening obstruction This bulletin involves updating the PLGM with the latest available software."

11018276

" No Crank, No Start, Start Stop Inoperative.

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P2AF5-00 - Starter Relay 3 Stuck On, P2AF6-00 - Starter Relay 3 Stuck Off"

11017932

"Video Routing Module Verify Z part number availability.

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Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

11017882

The Instrument Panel Cluster (IPC) Displays Wipe Sensor Message

11014832

SENSOR - BATTERY

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11011148

MODULE - TRANSFER CASE CONTROL

11010752

Service Air Suspension Message In Cluster.

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Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.

11010251

"R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: Uconnect phone improvements.

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Incorrect Navigation units shown. Navigation feature shows no road name with a straight road at times when not setting up a navigation route. Missing radio stations. Accessibility settings are missing. Incorrect phone widget. Radio freezes. The Hybrid/EV screen display is blank when the user switches to the dark mode theme. Hybrid/EV pages are inoperative. Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). Radio screen is black (RVC Functions Normally). USB mode changes on its own. Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation process is slow to respond. Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. The FamCam ""X"" button is missing. SiriusXM radio resets. Radio resets. The RVC zoom feature lags. Voice Recognition (VR) is stuck in listening mode. Android Auto resets. Android Auto disconnects. Apple CarPlay disconnects. Missing battery voltage information. Rear Seat Alert (RSA) reminder is inoperative. The menu bar is missing from the display. The Wi-Fi application is missing. Music playback is inoperative. Invalid FOTA pop-up message displays. The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38. "

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11006826

WIRING - ELECTRIC POWER STEERING

11006346

3.5" speaker assembly Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1.

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Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement.

11006242

"Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: Incorrect navigation units.

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Accessibility settings missing. Missing radio stations. Incorrect phone widget. Radio freeze. Blank hybrid screen. Screen Off at start up. Rearview Camera (RVC) functions normally. USB mode changes on its own. ROV FOTA scheduling. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation delay. Camera softkeys delayed, reverse and forward camera displays black radio screen. RVC functions normally. FamCam ""X"" button missing. SXM reset. RVC zoom lagging. VR stuck in listening mode. Android Auto/Car Play disconnect. Missing battery voltage icon. Rear seat reminder inop. Missing menu bar. Radio resets. Missing Wifi app. Android Auto radio reset. Music playback inop. Invalid FOTA popup. Assisted Call audio inop. Hybrid pages inop. In addition, the following software enhancement is available: Uconnect phone improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.50 to U29.42. NOTE: The national launch for the FOTA is expected to begin July 31, 2024."

11003281

Seat Control Module 3RD ROW SEAT WILL NOT CLOSE FULLY DOWN CUSTOMER STATES THE PASSENGER SIDE 3RD ROW WILL NOT CLOSE...

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FULLY DOWN Steps for Tech: Before recalibrating 3rd row see please follow below mentioned steps first. -Turn off vehicle for 2 minute and then turn on vehicle and press 3rd row seat switch 2 times - Seat will start moving and relearn its correct hard stops and parameters. -Seat will recalibrate itself with updated SW.

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

11002531

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

11001755

B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously

11001373

Video Router After Battery Drainage VRM do not work.

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Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

11001003

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

11000891

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement

10251821

Flash: Central ADAS Decision Module (CADM) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? C008E - ECU Internal Performance (NA Only). In addition, the customer may comment on one ore more of the following: ? Advanced Driver Assistance Systems (ADAS) features disabled with a Instrument Panel Cluster (IPC) message, occurring at or near the U.S.A./Mexico border (NA Only).** ? Excessive warnings from the ADAS/Active Lane Management (ALM) system (MEA Only). This bulletin involves reprogramming of the CADM with the latest available software.

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248952

Flash: Memory Seat Module (MSM) Updates Customers may experience: ? Memory seat does not stay saved to the customers desired set position.

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This bulletin involves reprogramming the MSM with the latest available software.

10248936

Flash: Air Suspension Control Module (ASCM) Updates Customers may experience: After towing a heavy load above the...

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protection limit, the air suspension will only lower and will remain in low ride height. Instrument Panel Message (IPC) message "selected ride height not permitted due to payload" appears. This bulletin involves reprogramming the ASCM with the latest available software.

10248569

One or More of the Modules in the Vehicle Are Setting U0140-00 Loss of Communication with the Body Control Module, or...

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U0145-00 LIN BUS 3 as Active or Stored

10248563

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane...

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Management Message

10248515

Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10248513

Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7).

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Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10248041

Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually.

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? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves reprogramming of the PLGM with the latest available software.

10248036

Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ?...

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**Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.

10247956

Battery Drain, No Start, Power Liftgate Inoperative

10247952

Enabling A New Power Side Step Module.

10247492

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.

10244408

One or More of the Modules in the Vehicle Are Setting U0140-00 Loss of Communication with the Body Control Module, or...

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U0145-00 LIN BUS 3 as Active or Stored

10244402

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane...

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Management Message

10244354

Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10244352

Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7).

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Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10243177

U0140-00 Lost Communication With BCM DTC Is Active Or Stored In Video Routing Module (VRM)

10243172

Low Charging Voltage Displayed On Cluster

10243133

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

10243106

SENSOR, Battery Please call FCA Redacted Content prior to replacement.

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This part should not be replaced unless there is physical damage to the part or Code B2193 is present. If no response in 15 minutes, proceed with repair.

10242840

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates Customers may experience one or more of the...

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following HVAC A/C cool down concerns: ? Insufficient A/C performance for both the first and second row comfort. ? Poor heated/vented seat performance This bulletin involves reprogramming the HVAC with the latest available software.

10242826

Power Liftgate Module (PLGM) Replacement Customers may experience: ? Liftgate does not operate with power, must operate manually.

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? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves replacement of the PLGM

10242760

Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)

10242751

Battery Drain, No Start, Power Liftgate Inoperative

10241073

Stop/Start Disabled Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) have been set: ? P2AF6-00 - Starter Relay 3 Stuck Off. Customers may also experience: ? Start/Stop disabled. This bulletin involves checking connector D3157A is properly connected to the Power Distribution Center (PDC).

10240005

U0140-00 Lost Communication With BCM DTC Is Active Or Stored In Video Routing Module (VRM)

10240000

B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA...

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Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

10236947

Center Console Bin Separating Front And/Or Rear Console/Armrest Lid Not Closing.

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Lower cover is separating from the lid at the rear. This bulletin involves possibly re-securing and/or replacing the center console/armrest lower cover.

10236871

Ambient Temperature Sensor Servicing.

10236798

Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal...

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Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long Range Front Cameras (LRCF) and CADM(s) have been found with no problems after testing. Prior to replacing the camera, Please Contact FCA Redacted Content. If no response in 15 minutes, please proceed with repair.

10234514

Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually.

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? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves reprogramming of the PLGM with the latest available software.

10234509

Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ?...

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**Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.

10234429

Battery Drain, No Start, Power Liftgate Inoperative

10234423

Enabling A New Power Side Step Module.

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Other

63 bulletins
11029706

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11029698

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

11028903

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11027748

Labor time reduced for oil pump replacement and 4x4 equipped opt.

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eqp.

11027652

RACK KIT - REMOVABLE

11027651

RACK KIT - REMOVABLE

11026803

Part Number is more precise than "Up to and Including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

11026586

DUCT - CLEAN AIR

11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

11021588

MANIFOLD - INTAKE

11018410

BOLT - HEX FLANGE HEAD

11017354

No Crank, No Start, Start Stop Inoperative

11016726

" CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 26B Thermostat"

11016440

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11015602

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

11015048

SOS Button Inoperative And Or Unavailable.

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B1552-2A Code Set.

11014890

COOLER - AUXILIARY LOW TEMPERATURE

11012874

2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The...

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Seated Position.

11010497

Buzz Squeak Rattle From Right Rear Headliner Area.

11010200

CARRIER PLANETARY & SHAFT KIT - OUTPUT

11006842

CENTER STACK - VEHICLE FEATURE CONTROLS

11006235

Buzz Squeak Rattle (BSR) From Upper Left Dash Area.

11005356

CARRIER PLANETARY & SHAFT KIT - OUTPUT

11004151

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11001523

Customer Satisfaction Notification 26B Thermostat

11001382

Buzz Squeak Rattle (BSR) From Upper Left Dash Area

11001079

Customer Satisfaction Notification 47B Oil Pump

11001022

"Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise."

11000866

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...

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Programmed

10248966

PSU Oil Pump Assy

10248864

Subwoofer Buzz, Rattle, Noisy Or Loose

10248570

2nd Row Center Seat Lazy Or Slow When Folding.

10248551

3rd Row Seat Shakes Or Vibrates When Folding.

10248545

Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.

10248510

Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10247949

Power Side Step Does Not Operate Or Operates Intermittently

10247945

Blind Spot Warning Message On Instrument Cluster.

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Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

10247943

Rattle Buzz Noise From Left Front Dash Area.

10247444

SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

10247443

No crank/No start with no DTC?s

10247433

Squeak from the Center Console Area

10247432

Vehicle is a no crank/no start with the following DTCs, as well as a no crank/no start condition: U0164, U0140, U0151,...

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U0155

10247407

Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10244409

2nd Row Center Seat Lazy Or Slow When Folding.

10244390

3rd Row Seat Shakes Or Vibrates When Folding.

10244384

Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10244349

Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

10243180

Interior Dust Intrusion In Rear Cargo Area.

10243171

Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.

10243159

Customer Indicates Whistle Noise Coming From The Rear Of The Vehicle.

10243154

Wind Whistle Noise From Dash A Pillar Area While Driving

10242785

Missing Second Media Remote The vehicle is missing the second media remote.

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This bulletin involves placing the missing media remote in the vehicle, and informing customer that the second remote is in the vehicle.

10242754

Payload Limit Exceeded Message On Instrument Cluster Message Center.

10241148

Power wndow switch passenger

10241025

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

10240030

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating.

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C0604- Active Air Dam Control Performance

10234421

Power Side Step Does Not Operate Or Operates Intermittently

10234417

Blind Spot Warning Message On Instrument Cluster.

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Mid Range Radar Wrong Mounting Diagnostic Trouble Code.

10234415

Rattle Buzz Noise From Left Front Dash Area.

10229757

Rear Seat Entertainment (RSE) With Amazon Fire TV Remote Paring Or Remote Inoperative

Body & Paint

57 bulletins
11028887

GLASS - QUARTER WINDOW

11028246

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11027650

LATCH - LIFTGATE

11027649

LATCH - LIFTGATE

11025733

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11024044

Passive Entry Outside Door Handle Does Not Unlock Or Lock The Vehicle Doors.

11023079

Liftgate Latch Is Tripped Closed During Service Work.

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How To Open The Latch.

11022008

Power Running Board Trim Paint Peeling Customers may comment on the following: The running board black trim paint is peeling Fig.

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1 and Fig. This bulletin involves **painting and** replacing one or both power running boards as required.

11021853

Liftgate Lock Button Inoperative, Cluster Message Service Keyless System

11021849

Rear Liftgate Handsfree Feature Does Not Operate, Only Operates When the Key is in The Off Position

11021847

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the...

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Driver Master Switch

11021571

Before replacing the Headlamp Switch, due to an issue on the Dimmers.

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Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. If it is the Instrument panel Dimmer (Right Dimmer) 2.- Review the resistance value between Pins 6 & 3. The value should be around 5.76 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). If it is the ambient light dimmer (Left Dimmer) 2.- Review the resistance value between Pins 8 & 3. The value should be around 14.55 KOhms, when in the lowest position (Dome defeat) to 182 ohms in the top position If a problem is found in the resistor values. Please replace the Switch.

11021037

1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed.

11021029

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...

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chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

11018450

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

11017408

Buzz Squeak Rattle (BSR) In The Door When Playing Music.

11017403

Sunroof Inoperative, Not Moving To Open Or Closed Positions.

11017233

C008E-00 Setting After Windshield Replacement

11016106

Power Liftgate Drive Unit (PDU) Servicing Information.

11015028

Rattle Noise From The Headliner Roof Area.

11014833

LATCH FRONT & REAR DOOR

11014743

"Power Running Board Trim Paint Peeling The customer may comment on the following: Power running board black trim paint peeling Fig.

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1 and Fig. 2 This bulletin involves replacing one or both power running board steps as needed"

11012884

Door Latch, Handle And Ajar Additional Service Information.

11010749

Power Liftgate Is Inoperative or Wont Close.

11010743

"Instrument Panel Cluster (IPC) message Night Vision Unavailable Service Required or Loss of Night Vision "

11009607

Bracket - Fender Mounting

11008907

Front Passenger Side and Rear Window Door Window Switches are Inoperative, Window Operation Does Work from the Driver...

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Master Switch

11008145

Door Ajar Light On With Door(s) Closed.

11006989

"Front Windows Inoperative Customers may experience the following: The front left and/or right window is stuck open.

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NOTE: Front windows do not operate for one full key cycle. Auto up functionality is lost until hard up stop is reached. This bulletin involves reprogramming the DDM and PDM with the latest available software."

11006884

BEZEL - DOOR HANDLE

11005275

Front Passenger, Rear right and/or Rear left Window Door Window Switches are Inoperative, Window Operation Does Work...

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from the Driver Master Switch

11001247

"Left Rear Door Sunshade Inoperative Customers may experience the following: Left rear door sunshade does not operate.

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This bulletin involves inspecting and, if necessary, replacing the left rear window sunshade assembly."

11001219

"Right Rear Door Sunshade Inoperative Customers may experience the following: Right rear door sunshade does not operate.

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This bulletin involves inspecting and, if necessary, replacing the right rear window sunshade assembly."

11001216

"Incorrect Right Side Quarter Glass Installed Customers may experience one or more of the following: Right side quarter glass tint is mismatched.

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Right side of the vehicle allows more road noise into the vehicle."

11000907

Water Leaking Into Interior At D-Pillar Or Liftgate

11000171

LATCH - FRONT DOOR/REAR DOOR

10251796

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

10251788

Wind Noise From Windshield Or Front Instrument Panel Area At Highway Speed

10251787

Rattle Buzz Noise From Door Area

10248879

Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.

10248871

Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.

10248613

Incorrect Right Side Quarter Glass Installed.

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Customers may experience one or more of the following:- ? Right side quarter glass tint is mismatched. ? Right side of the vehicle allows more road noise into the vehicle. This bulletin involves inspecting and possibly replacing the right side quarter glass.

10248612

A snowflake pattern (delamination) appearing on the windshield This bulletin involves inspecting the windshield for...

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snowflaking/delamination and possibly replacing the windshield.

10247946

Rattle Noise From The Headliner Roof Area.

10247437

Customer complaint may include a noise from under the hood described as a ?belt-related? noise.

10247434

Vehicle sunroof will not operate and 3rd row seat switches will not illuminate.

10244452

Incorrect Right Side Quarter Glass Installed.

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Customers may experience one or more of the following:- ? Right side quarter glass tint is mismatched. ? Right side of the vehicle allows more road noise into the vehicle. This bulletin involves inspecting and possibly replacing the right side quarter glass.

10244451

A snowflake pattern (delamination) appearing on the windshield This bulletin involves inspecting the windshield for...

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snowflaking/delamination and possibly replacing the windshield.

10243173

Buzz Squeak Rattle (BSR) In The Door When Playing Music.

10243170

Buzz Rattle Squeak Noise From Under Hood

10242835

Front Right Fender is not Flush with Passenger Door Front right fender (passenger side) is not flush with door.

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This bulletin involves inspecting the front right fender for an overflush condition and possibly adjusting the fender to be flush.

10242716

Rear Window Sunshade For Rear door sunshade wrinkles.

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Once extended, if the sunshade is offset (Cocked) while retracting it, wrinkles go into the fabric but will go away after extended periods of being open and can also be expedited by applying heat/steam. Component replacement is not required

10241091

Loose or Missing Front Roof Ditch Molding Loose or missing front roof ditch molding.

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This bulletin involves inspecting both front roof ditch moldings for looseness and replacing if loose or missing.

10241068

Right Front Door Glass Snowflaking Bubbles or a snowflake pattern on the right front door glass.

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This bulletin involves inspecting the right front door glass and possibly replacing the door glass.

10240959

Sunroof power express open/close Due to Dual Pane Sunroof switches being returned with no trouble found, proper...

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diagnosis and testing needs to be done before replacing the switch. There is Diagnostic and Testing documentation available for this part in service Library to check the switch before replacing the part. For additional assistance, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10236969

Mirror

10234418

Rattle Noise From The Headliner Roof Area.

Infotainment

53 bulletins
11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11029703

Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian.

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Rearview Camera (RVC) Functions Normally

11025512

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11024060

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

11023629

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11021846

Windshield HUD (Head Up Display) Display Features

11021581

Door speaker Inoperative or No Sound

11021036

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11018281

Blind Spot Warning Message Displayed on the Cluster

11015674

"Radio USB update to U33.43 Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two USB update."

11015307

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

11015296

Radio Display Screen Flicker

11014847

CENTER STACK - DISPLAY

11014538

Uconnect Box Require Service Message

11014337

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

11013878

DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP

11012913

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11010254

"R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update."

11009082

Poor Audio Quality And Or Static From Wireless Devices

11007845

"Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ...

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Unable to select the Turn by Turn Nav. Blank Performance Pages. Rearview Camera (RVC) functions normally. Android Auto Voice Recognition Inop. Media Tuner Delayed. Charge Schedule HMI. RVC functions normally. Ambient Light Inop. Map in Cluster Inop. Media Widget Blank. Nav Map Black. Offroad Pages Inop. RVC functions normally. VR Inop. Incorrect Song Title Displayed, Carplay only. HU switches from Media Page to Home Page. RVC functions normally. Ghost Touch on Nav screen. RVC functions normally. Widgets Missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"""". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024."

11002528

The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message

11001756

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

11000856

"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"

10251848

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation...

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continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

10251782

?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel...

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Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border

10251764

Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to...

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replacing this part, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond 3. Center stack display has lines on screen

10248903

Radio Navigation Displays Message ?No Maps Available?

10248872

Audio Muted During A CarPlay Or Android Auto Phone Call

10248579

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

10248578

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

10248553

?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel...

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Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border

10247955

Uconnect Box Require Service Message

10247447

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

10247435

Humming Noise Through Speakers While Vehicle Is Off

10247409

LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part.

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If no response is received in 15 minutes, proceed with the repair.

10244418

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

10244417

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

10244392

?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel...

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Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border

10243247

Radio Over The Air S21B.5, S24.13 and S24.18 Updating to S26.18 Software Version

10243176

SiriusXM (SXM) Advertisements Pop Up On Radio

10243137

Radio Displaying The Front Passenger Display Screen (FPDM) For a ?Fraction Of A Second?

10243136

Radio Resets Intermittently After A Screech Or Buzz Sound

10243097

CENTER STACK DISPLAY For complaints of either of the following 2 issues with the center stack display, prior to...

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replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond

10242757

Forward Collision Warning OFF Indicator Is Displayed In The Cluster

10242753

Pop Or Static Noise From Radio As The Vehicle Is Being Started

10242737

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

10241052

FCA Caribbean Warranty Bulletin ID-23-15 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer...

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(WS)

10241051

Warranty Bulletin D-23-12 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer (WS)

10241050

FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios...

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(New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)

10241049

Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange)...

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?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)

10236958

Radio Over The Air S26.18 Updating to T25.50 Software Version

10234428

Uconnect Box Require Service Message

10229753

Radio Will Not Turn On

Lighting

28 bulletins
11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11025516

As of October 30, 2025 the 77C recall inspection instructions were revised.

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Prior to ordering parts, please ensure the vehicle has been inspected to the latest recall procedure to determine whether 77C part replacement is necessary. It is possible a vehicle that failed inspection and needed a part according to the previous instructions may no longer need a part based on the newly revised inspection instructions.

11023628

Malfunction Indicator Lamp (MIL) Is On

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11021039

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11021010

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11018444

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

11017355

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

11016708

Trailer Tow Lights Inoperative.

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Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

11014385

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. "

11010511

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11006241

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses."

11002805

"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."

11002024

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

11001244

"Incorrect Front Seat Cover Installed **The customer may comment on the following:** Mismatched front seat covers (one...

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or more seat covers have a SERIES 1 badge Fig. 1, others have no badges). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. This bulletin involves possibly replacing mismatched seat cover(s)."

10251854

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses.

10251824

Incorrect Air Dam Installed Customers may comment on the following: ? The front fascia may be damaged during off road...

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driving/driving over obstacles (air dam sits too low allowing for sand intrusion) Fig. 1 This bulletin involves replacing the front air dam.

10251786

Tire Pressure Warning Lamp is on Steady, or Flashing

10248580

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

10248045

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

10244419

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

10243285

Incorrect Air Dam Installed The front fascia may be damaged during off road driving/driving over obstacles (air dam...

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sits too low allowing for sand intrusion) (Fig. 1) . This bulletin involves replacing the front air dam.

10243225

Blind Spot Monitoring Disabled

10242818

Incorrect Front Seat Cover Installed Mismatched front seat covers (one or more seat covers have a ?SERIES 1? badge (Fig.

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1) , others have no badges). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. This bulletin involves possibly replacing mismatched seat cover(s).

10242783

Incorrect Front Seat Cover Installed Mismatched front seat covers (one seat cover has a ?SERIES 1? badge (Fig.

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1) , the other has no badge). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. This bulletin involves replacing one front seat cover containing the ?SERIES 1? badge.

10236957

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

10234518

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

Transmission

17 bulletins
11027642

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The...

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Shifter.

11027641

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

11027623

Drivetrain Control Module (DTCM) Updates Customers may experience one or more of the following: Rear axle bind during slow speed turning.

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Feels like the 4WD is active. While moving above 5 kph (3.1 mph) transmission goes into limp mode This bulletin involves reprogramming the DTCM with the latest available software.

11027239

Drivetrain Control Module (DTCM) Software Update Customers may experience one or more of the following: Rear axle bind during slow speed turning.

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Feels like the 4WD is active. While moving above 5 kph (3.1 mph) transmission goes into limp mode. This bulletin involves flashing the DTCM to the latest software level.

11024605

Replacement components for transfer case are no longer available.

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To repair issue, use the following part numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE Please note that the part numbers listed here are transfer case components, not full transfer case part numbers.

11023616

Replacement T-Case is no longer available.

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To repair issue, use the following parts numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE

11020637

8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch.

11016884

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at...

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least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch."

11015811

"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...

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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11006236

Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With...

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No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)

11004944

No Reverse And/Or Forward Gear After D-Clutch Repair.

11004940

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...

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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.

11004939

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...

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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits

10248546

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0731 ? Gear 1 Shift Incorrect Ratio,...

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And/Or P07D9 ? Gear Shift Incorrect Ratio, Set.

10244385

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0731 ? Gear 1 Shift Incorrect Ratio,...

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And/Or P07D9 ? Gear Shift Incorrect Ratio, Set.

10242786

HVAC temperature door stuck (HVAC) Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ?B11CB-92 Front/Left Temperature Door 1 Control - Performance or Incorrect Operation. ? B11CC-00 Main/Left Temperature Door 1 Travel Too Small. Customers may also comment on the following: ? Driver side temperature cold when commanded to hot (or vice versa). This bulletin involves installing a three millimeter foam washer under the blend door cam gear.

10239861

Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out.

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Dark colored grease is used to install the bellows on the gear housing as an assembly aid. If fluid is noticed on the gear, the gear itself is not the source of the fluid leak.

Steering

16 bulletins
11021040

Service Electric Power Steering (EPS) Message On Instrument Cluster.

11020847

Steering Repair Information Involving Toe Angle.

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Tie Rod And Or Electric Power Steering (EPS) Units.

11020774

Service Electric Power Steering Message On Cluster.

11019450

Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.

11019449

Service Electric Power Steering (EPS) Message On Instrument Cluster.

11008870

Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up

11008328

Customer Complaint Of Loss Of Power Steering Assist.

10248617

Mismatched Steering Wheel Stitching Incorrect gray stitching on steering wheel (correct stitching on steering wheel...

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should be brown as found on the air bag) This bulletin involves replacing the steering wheel.

10248558

Clicking Noise From Steering Column While Turning Steering Wheel.

10244456

Mismatched Steering Wheel Stitching Incorrect gray stitching on steering wheel (correct stitching on steering wheel...

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should be brown as found on the air bag) This bulletin involves replacing the steering wheel.

10244397

Clicking Noise From Steering Column While Turning Steering Wheel.

10241016

Customer Complaint Of Loss Of Power Steering Assist.

10241014

Adjustable Pedals Cannot Be Adjusted, Power Tilt Steering Will Not Adjust

10240033

Oil Wetness On Electric Power Steering

10236889

Customer Satisfaction Notification 39A Steering Column Adjustment

10229761

Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up

Pre-Delivery & Maintenance

11 bulletins
11029687

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

11023329

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

11022179

Ebooster Electronic Booster Service Information.

11016951

FCA Caribbean Warranty Newsletter Volume 11, Issue 4

11016939

Warranty Newsletter Volume 11, Issue 4

10251767

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code.

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PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

10248593

Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and...

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use of TSB 08-216-23

10244432

Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and...

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use of TSB 08-216-23

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10236967

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

Suspension

11 bulletins
11026814

STABILIZER BAR ASSY - FRT SUSPENSION and STABILIZER BAR FRONT and LINK - STABILIZER BAR

11026551

Lower Ball Joint / Lower Control Arm Servicing Updates.

11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

10251768

Air Spring For air suspension related concerns when a leak is suspected DO NOT replace airspring or other components;~ ...

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first reference SOL S2202000013. ~ Verify lines are fully seated in air springs and no leaks present. If airspring replacement is necessary, DO NOT replace multiple airsprings at once.

10248848

Spring Front Upr - Isolator Before replacing this part.

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Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

10247954

No Crank, No Start. Service Air Suspension Message Displayed In The Cluster

10247941

Service Air Suspension Message In Cluster.

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C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

10242752

USB Hub In-Operable

10234427

No Crank, No Start. Service Air Suspension Message Displayed In The Cluster

10234414

Service Air Suspension Message In Cluster.

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C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.

Brakes

10 bulletins
11029761

SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.

11023624

C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))

11017123

Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking Assist...

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Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

11014481

"Flash: Integrated Trailer Control Module (ITCM) Updates Customers may comment on the following: When driving the...

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vehicle, the trailer brake gain screen will pop up in the Instrument Panel Cluster (IPC) for a few seconds (same screen that would pop up if you squeeze the trailer brake manual lever control under the steering wheel), however no activation is made by the driver at all. No additional brake power is applied to the vehicle during the pop up event. This bulletin involves updating the ITCM with the latest available software "

11013254

Trailer Brake Information Displays In Cluster With No Trailer Connected.

11006221

After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in...

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Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)

10248950

Flash: Brake System Control Module (BSCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C0500-00 - Brake System Hydraulic Leak.** Customers may also experience: ? Brake warning lamp is illuminated. ? Firm brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.

10248937

Brake Warning Lamp On In Cold Temperatures Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? C00500-00 - Brake System Hydraulic Leak. Customers may also experience: ? A brake warning lamp on in Instrument Panel Cluster (IPC) and a firmer brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.

10248596

Brake Pedal Adjustment Inoperable The adjustable brake pedal is inoperable.

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The braking function is not affected but the power adjustment does not work. The acceleration pedal can be power adjusted still. This bulletin involves inspecting and possibly replacing the brake and accelerator pedal assembly.

10244435

Brake Pedal Adjustment Inoperable The adjustable brake pedal is inoperable.

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The braking function is not affected but the power adjustment does not work. The acceleration pedal can be power adjusted still. This bulletin involves inspecting and possibly replacing the brake and accelerator pedal assembly.

HVAC & Climate

10 bulletins
11027733

CORE HEATER

11027732

CORE HEATER

11018809

CORE - HEATER

11017406

Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.

11014910

HOUSING - A/C AND HEATER

11010502

Customer Indicates Rear Air Conditioning Is Blowing Much Warmer Than Front.

11010501

Customer Indicates Air Conditioning Is Blowing Warm.

10243271

A/C Diagnostic LOP Change

10243100

TOUCH DISPLAY - HVAC CONTROLS For complaints of non-operational HVAC Touch Display (center stack buttons still function...

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normally), please contact FCA redacted Content prior to replacing this part. If no response in 15 minutes, proceed with repair.

10241146

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

Hybrid & EV

7 bulletins
11025641

No Wireless Charging Or Slow Wireless Charging

10248556

Wireless Qi Charger Not Charging

10244395

Wireless Qi Charger Not Charging

10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

10243201

Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev.

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E)

10242750

Wireless Qi Charger Not Charging

10240034

Front Inverter Outlet and Rear Center Console Power

Fuel System

3 bulletins
10251814

Emission Recall 83A Sales Code Alignment

10251799

Low Fuel Warning Indicator Stuck ON

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Air Bags & Safety

2 bulletins
11015023

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate

11012378

The customer may experience an airbag light on or seat belt chime when buckled.

Tires & Wheels

1 bulletin
10243141

Spare Tire Winch Operation.

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Winch Cable Binding. (Document incorrectly indicates S2323000002)