2022 Jeep Grand Wagoneer TSBs
860 Technical Service Bulletins across 17 categories
Categories
Electrical
187 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
Battery Pack Control Module (BPCM) Software Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician must find that the following Diagnostic Trouble Code (DTC) has been set: P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. Customers may experience the following: Poor battery performance or charging. The vehicle may not start This bulletin involves updating the BPCM with the latest available software.
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...
Read full bulletin
Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...
Read full bulletin
the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
MODULE - STEERING CONTROL
MODULE - STEERING CONTROL
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...
Read full bulletin
Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure
MODULE - STEERING CONTROL & COLUMN
High Voltage Air Conditioning Refrigerant Dye
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.
Read full bulletin
Sensor(s) Not Reading And Or Showing Dashes.
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
" No Crank, No Start, Start Stop Inoperative.
Read full bulletin
P2AF5-00 - Starter Relay 3 Stuck On, P2AF6-00 - Starter Relay 3 Stuck Off"
"Video Routing Module Verify Z part number availability.
Read full bulletin
Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
The Instrument Panel Cluster (IPC) Displays Wipe Sensor Message
SENSOR - BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Service Air Suspension Message In Cluster.
Read full bulletin
Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.
"R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: Uconnect phone improvements.
Read full bulletin
Incorrect Navigation units shown. Navigation feature shows no road name with a straight road at times when not setting up a navigation route. Missing radio stations. Accessibility settings are missing. Incorrect phone widget. Radio freezes. The Hybrid/EV screen display is blank when the user switches to the dark mode theme. Hybrid/EV pages are inoperative. Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). Radio screen is black (RVC Functions Normally). USB mode changes on its own. Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation process is slow to respond. Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. The FamCam ""X"" button is missing. SiriusXM radio resets. Radio resets. The RVC zoom feature lags. Voice Recognition (VR) is stuck in listening mode. Android Auto resets. Android Auto disconnects. Apple CarPlay disconnects. Missing battery voltage information. Rear Seat Alert (RSA) reminder is inoperative. The menu bar is missing from the display. The Wi-Fi application is missing. Music playback is inoperative. Invalid FOTA pop-up message displays. The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38. "
Battery Drain Suspected or "Identified" From USB or Media Hub
WIRING - ELECTRIC POWER STEERING
"Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: Incorrect navigation units.
Read full bulletin
Accessibility settings missing. Missing radio stations. Incorrect phone widget. Radio freeze. Blank hybrid screen. Screen Off at start up. Rearview Camera (RVC) functions normally. USB mode changes on its own. ROV FOTA scheduling. Apps downloaded for one connected profile are being shared with other local profiles. Profile creation delay. Camera softkeys delayed, reverse and forward camera displays black radio screen. RVC functions normally. FamCam ""X"" button missing. SXM reset. RVC zoom lagging. VR stuck in listening mode. Android Auto/Car Play disconnect. Missing battery voltage icon. Rear seat reminder inop. Missing menu bar. Radio resets. Missing Wifi app. Android Auto radio reset. Music playback inop. Invalid FOTA popup. Assisted Call audio inop. Hybrid pages inop. In addition, the following software enhancement is available: Uconnect phone improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.50 to U29.42. NOTE: The national launch for the FOTA is expected to begin July 31, 2024."
Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling.
Read full bulletin
2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously
Video Router After Battery Drainage VRM do not work.
Read full bulletin
Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.
Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane...
Read full bulletin
Management Message
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.
Read full bulletin
Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7).
Read full bulletin
Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually.
Read full bulletin
? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves reprogramming of the PLGM with the latest available software.
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ?...
Read full bulletin
**Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.
Camera Washers Inoperable Customers may comment on one or more of the following: ? Camera washers are not spraying fluid (front and/or rear).
Read full bulletin
? A washer fluid leak behind the front fascia/grille, above the rear of the headliner, or liftgate. This bulletin involves inspecting the camera washer spray system and possibly securing any loose fluid line Connections.
Battery Drain, No Start, Power Liftgate Inoperative
Enabling A New Power Side Step Module.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P0604-00 - Internal Control Module Random Access Memory Ram Error.** ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.
Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane...
Read full bulletin
Management Message
Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description.
Read full bulletin
Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7).
Read full bulletin
Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates Customers may experience one or more of the...
Read full bulletin
following HVAC A/C cool down concerns: ? Insufficient A/C performance for both the first and second row comfort. ? Poor heated/vented seat performance.
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
Battery Drain, No Start, Power Liftgate Inoperative
Stop/Start Disabled Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) have been set: ? P2AF6-00 - Starter Relay 3 Stuck Off. Customers may also experience: ? Start/Stop disabled. This bulletin involves checking connector D3157A is properly connected to the Power Distribution Center (PDC).
Comfort And Convenience Display Module (CCDM) Will Intermittently Change Functions On Its Own
Center Console Bin Separating Front And/Or Rear Console/Armrest Lid Not Closing.
Read full bulletin
Lower cover is separating from the lid at the rear. This bulletin involves possibly re-securing and/or replacing the center console/armrest lower cover.
Ambient Temperature Sensor Servicing.
Long Range Camera Front For concern of Central ADAS Decision Module (CADM) setting C2318-49 - Front Camera Internal...
Read full bulletin
Electronic Failure and P0602-00 - Control Module Programming Error/Not Programmed, some recently replaced windshield Long Range Front Cameras (LRCF) and CADM(s) have been found with no problems after testing. Prior to replacing the camera, Please Contact FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
Flash: Power Liftgate Module (PLGM) Enhancements Customers may experience: ? Liftgate does not operate with power, must operate manually.
Read full bulletin
? Double switch press causes the liftgate to go into manual mode. ? Battery drain after liftgate is closed following an opening obstruction. This bulletin involves reprogramming of the PLGM with the latest available software.
Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ?...
Read full bulletin
**Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022.
Camera Washers Inoperable Customers may comment on one or more of the following: ? Camera washers are not spraying fluid (front and/or rear).
Read full bulletin
? A washer fluid leak behind the front fascia/grille, above the rear of the headliner, or liftgate. This bulletin involves inspecting the camera washer spray system and possibly securing any loose fluid line Connections.
Battery Drain, No Start, Power Liftgate Inoperative
Enabling A New Power Side Step Module.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Warranty Bulletin D-23-02 - Part Order Restriction Program Air Suspension Control Module (ASCM) 2022 - 2023 Grand...
Read full bulletin
Wagoneer/Wagoneer (WS) and 2023 Jeep Grand Cherokee (WL)
Drivers Heated Seat Turns Off By Itself When Set To High.
Read full bulletin
B1E99-13 - Front Left Heater Control 1-Circuit Open Is Active
Front Passenger Display Module (FPDM) Update to S23
Electric Power Steering (EPS) Module Updates
Electric Power Steering (EPS) Module Updates
Central ADAS Decision Module (CADM) Updates
Central ADAS Decision Module (CADM) Updates
Video Routing Module Inoperative
SENSOR Intrusion Module
Telematic box module 2
Air Suspension Control Module ASCM Does Not Change Height.
Read full bulletin
Service Air Suspension Message Displays In Cluster.
Malfunction Indicator Lamp (MIL) On, Diagnostic Trouble Code (DTC) P0480 Cooling Fan 1 Control Circuit Open
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep GrandCherokee L, Jeep Grand Cherokee, Jeep Wagoneer...
Read full bulletin
and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. These new systems use the mass of the DAB as a damper toreduce steering wheel vibration experienced by the driver. The DAB is still securely attached to the steering wheel but now has specially tuned isolators to allow a small amountof damping movement of the DAB. A driver of these vehicles may, at times, notice this movement or vibration of the DAB within the steeringwheel compared to past systems; however, this is normal and an expected function of the damping system.
The Ignition State Does Not Change When The Start/Stop Button Is Pressed
Battery Of Uconnect Box Is Temporarily Low Popup Message
Electric Power Steering (EPS) Module Flash Failed
Popup Message ?Service Notification - Battery? On The Radio Display After Turning The Vehicle On
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative.
Flash: Seat Massage Module (SMM) Updates This bulletin involves reprogramming the SMM with the latest software available.
Read full bulletin
The customer may describe the following: Either one or both massage seats inoperative after the battery was charged from a full drain state.
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latestavailable software.
Read full bulletin
The customer may experience the following: VRM not turning on during ignition cycle.
Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software.
Read full bulletin
The customer may experience one or more of the following:The power side steps still deploy/retract after being disabled (i.e. Power Side Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a battery drain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changing radio setting within five seconds after a door is closed).
Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.
Read full bulletin
The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the Instrument Panel Cluster (IPC).
P0513-Invalid Skim Key setting in the PCM after programming a replacement ?generic? PCM
Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.
Read full bulletin
A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content
Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.
Read full bulletin
The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the instrument cluster.
Flash: Air Suspension Control Module (ASCM) This bulletin involves reprogramming the ASCM with the latest available...
Read full bulletin
software.The ASCM software update is being released as a generic release to support ASCM replacement only in service.
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software.
Read full bulletin
The customer may experience one or more of the following: Active Noise Cancellation (ANC) drone noise between 950 RPM and 1,000 RPM, during a start up. Battery draining. Blinking odometer. Upon further investigation the technician may find the following DTCs have been set:The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance.If B221F-00 is a stored fault update the AMP with appropriate software. If the fault is active, follow normal DTC diagnostics. Use inspection LOP (18-60-07-AF) to close the active RSU. B2204-00 - ECU Configuration Mismatch.
Heated Seat Calibration Update This bulletin involves updating the HVAC module with the latest software for...
Read full bulletin
vehiclesbuilt before January 05 2022, checking the operation of the front heated seats and repair as required. Customers may comment on the following: Front row heated seats (driver and/or passenger) will not stay on and shutsitself off in less then 15 minutes while occupied.Customerswill not experience a Malfunction Indicator Lamp (MIL) illumination or Diagnostic Trouble Codes (DTCs) for this symptom/condition.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.The PCM software update is being released as a generic release to support PCM replacement only in service.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.The PCM software update is being released as a generic release to support PCM replacement only in service.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
PCM Ground G929A Is Not Fully Tightened.
Read full bulletin
Vehicle Does Not Start
FSM Folding Stow Module Replacement Information B235A-00 ECU In Plant Mode
Dead Battery, Cluster Back Lighting Stays On, Ignition Off Draw
Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier.
Read full bulletin
Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
Active Driving Assist System (ADAS) Is Not Ready.
Read full bulletin
DTC U02B5 - Lost Communication With Front Radar Module "B"
DISPLAY, Module Before replacing the front passenger display module on 2022 MY vehicles, please contact FCA Redacted Content.
Read full bulletin
If no response in 15 minutes, proceed with repair. Prior to repairing, please take pictures of the display issue and send to FCA Redacted Content.
SENSOR, Battery Before replacing the intelligent battery sensor (IBS) on 2022 MY vehicles, please contact FCA Redacted Content.
Read full bulletin
If no response in 15 minutes, proceed with repair. Please send pictures of the top of the unit, with a description of the failure, to FCA Redacted Content.
BUCKLE ASSY, Seat Belt, Left or Right (Front Row) Before ordering a new buckle part, ensure connector from buckle to wiring harness is fully seated.
Read full bulletin
If not fully seated, this throws an intermittent airbag light on and occupant unbuckled HMI message. Airbag / seat belt light may be falsly turned on if seat buckle connector is not fully seated. Instead of replacing buckles, first check connection. Step 1: Unplug buckle from body harness. Step 2: Re-connect buckle connector to body harness. Step 3: Ensure connection is fully made and the aigbag / seat belt lights are no longer on. Step 4: If lights remain on, replace buckle.
SENSOR, Battery Before replacing the intelligent battery sensor (IBS) on 2022 MY vehicles, please contact FCA Redacted Content.
Read full bulletin
If no response in 15 minutes, proceed with repair. Please send pictures of the top of the unit, with a description of the failure, to FCA Redacted Content.
Radio Screen Black With Audio After Ignition On
Service Electric Power Steering Message On Cluster.
Read full bulletin
C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set.
Service Air Suspension Message In Cluster.
Read full bulletin
C1522-11 Right Front Ride Height Sensor- Circuit Short To Ground.
Air Suspension Compressor Module Assembly Replacement.
PCM If you are replacing a PCM in this vehicle, please review SOL S2225000003 for detailed programming instructions.
Read full bulletin
Failure to follow instructions may result in an unresponsive PCM and cannot be recovered.
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative.
Flash: Seat Massage Module (SMM) Updates This bulletin involves reprogramming the SMM with the latest software available.
Read full bulletin
The customer may describe the following: Either one or both massage seats inoperative after the battery was charged from a full drain state.
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latestavailable software.
Read full bulletin
The customer may experience the following: VRM not turning on during ignition cycle.
Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software.
Read full bulletin
The customer may experience one or more of the following:The power side steps still deploy/retract after being disabled (i.e. Power Side Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a battery drain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changing radio setting within five seconds after a door is closed).
Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.
Read full bulletin
The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the Instrument Panel Cluster (IPC).
P0513-Invalid Skim Key setting in the PCM after programming a replacement ?generic? PCM
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...
Read full bulletin
Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.
Read full bulletin
A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content
Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following:Memory seat do not save on profiles 1 or 2. Easy entry/exit functionality is inoperative.
Flash: Seat Massage Module (SMM) Updates This bulletin involves reprogramming the SMM with the latest software available.
Read full bulletin
The customer may describe the following: Either one or both massage seats inoperative after the battery was charged from a full drain state.
Video Routing Module Inoperative This bulletin involves reprogramming the Video Routing Module (VRM) with the latestavailable software.
Read full bulletin
The customer may experience the following: VRM not turning on during ignition cycle.
Power Side Step Module (PSSM) Update This bulletin involves reprogramming the PSSM with the latest available software.
Read full bulletin
The customer may experience one or more of the following:The power side steps still deploy/retract after being disabled (i.e. Power Side Step Store Mode) from the radio settings, this is observed when the vehicle just wakes up from sleep. The PSSM will not be able to enter sleep mode (resulting in a battery drain) the moment the power side step radio setting is changed from ?Auto? to ?Store? mode and closing a door at the same time (changing radio setting within five seconds after a door is closed).
Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.
Read full bulletin
The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the Instrument Panel Cluster (IPC).
P0513-Invalid Skim Key setting in the PCM after programming a replacement ?generic? PCM
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...
Read full bulletin
Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.
Read full bulletin
A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Air Suspension Control Module ASCM Does Not Change Height.
Read full bulletin
Service Air Suspension Message Displays In Cluster.
Malfunction Indicator Lamp (MIL) On, Diagnostic Trouble Code (DTC) P0480 Cooling Fan 1 Control Circuit Open
The Ignition State Does Not Change When The Start/Stop Button Is Pressed
C151D-00 Tire Pressure Sensor Location Undetermined DTC set
Battery Of Uconnect Box Is Temporarily Low Popup Message
The Ignition State Does Not Change When The Start/Stop Button Is Pressed
C151D-00 Tire Pressure Sensor Location Undetermined DTC set
Battery Of Uconnect Box Is Temporarily Low Popup Message
Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.
Read full bulletin
The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the instrument cluster.
Flash: Air Suspension Control Module (ASCM) This bulletin involves reprogramming the ASCM with the latest available...
Read full bulletin
software.The ASCM software update is being released as a generic release to support ASCM replacement only in service.
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software.
Read full bulletin
The customer may experience one or more of the following: Active Noise Cancellation (ANC) drone noise between 950 RPM and 1,000 RPM, during a start up. Battery draining. Blinking odometer. Upon further investigation the technician may find the following DTCs have been set:The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance.If B221F-00 is a stored fault update the AMP with appropriate software. If the fault is active, follow normal DTC diagnostics. Use inspection LOP (18-60-07-AF) to close the active RSU. B2204-00 - ECU Configuration Mismatch.
Heated Seat Calibration Update This bulletin involves updating the HVAC module with the latest software for...
Read full bulletin
vehiclesbuilt before January 05 2022, checking the operation of the front heated seats and repair as required. Customers may comment on the following: Front row heated seats (driver and/or passenger) will not stay on and shutsitself off in less then 15 minutes while occupied.Customerswill not experience a Malfunction Indicator Lamp (MIL) illumination or Diagnostic Trouble Codes (DTCs) for this symptom/condition.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.The PCM software update is being released as a generic release to support PCM replacement only in service.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.The PCM software update is being released as a generic release to support PCM replacement only in service.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
PCM Ground G929A Is Not Fully Tightened.
Read full bulletin
Vehicle Does Not Start
FSM Folding Stow Module Replacement Information B235A-00 ECU In Plant Mode
Dead Battery, Cluster Back Lighting Stays On, Ignition Off Draw
Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier.
Read full bulletin
Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
Camera Image Options Surround View System Cannot Be Selected From The Radio Touch Screen, DTC B1496 LOST LOW VOLTAGE...
Read full bulletin
DIFFERENTIAL SIGNAL (LVDS) CONNECTION WITH CVPM
Discharged Battery, Ignition Off Draw (IOD) From Aftermarket Electronic Accessories
Battery Of Uconnect Box Is Temporarily Low Popup Message
Odometer Flashing And Or Active Lane Management Not Operational.
Read full bulletin
C221F-00 ECU Not Initialized Set
Driver Airbag with Module Damper Model year 2022 Jeep Compass, Jeep GrandCherokee L, Jeep Grand Cherokee, Jeep Wagoneer...
Read full bulletin
and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. These new systems use the mass of the DAB as a damper toreduce steering wheel vibration experienced by the driver. The DAB is still securely attached to the steering wheel but now has specially tuned isolators to allow a small amountof damping movement of the DAB. A driver of these vehicles may, at times, notice this movement or vibration of the DAB within the steeringwheel compared to past systems; however, this is normal and an expected function of the damping system.
Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.
Read full bulletin
The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the instrument cluster.
Comfort And Convenience Display Module (CCDM) Will Intermittently Change Functions On Its Own
BCM Replace Procedure And Command Location
CAMERA, Rear View Prior to replacing the RVCM (rear view camera module) due to the presence of the STORED DTC B2299-00...
Read full bulletin
"Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable issues with the Rear View Camera feature. If there are no observable issues with the Rear View Camera feature, and no customer complaints related to the Rear View Camera, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release
CAMERA, Interior Prior to replacing the ICM1 (interior camera module) due to the prescence of the STORED DTC B229C-96...
Read full bulletin
"Interior Camera Module - Component Internal Failure" on the 21MY RU or WL and 22MY WS vehicles, verify there are no observable issues with the FamCam feature. If there are no observable issues with the FamCam feature, and no customer complaints related to the FamCam, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release.
Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.
Read full bulletin
The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the instrument cluster.
Flash: Air Suspension Control Module (ASCM) This bulletin involves reprogramming the ASCM with the latest available...
Read full bulletin
software.The ASCM software update is being released as a generic release to support ASCM replacement only in service.
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software.
Read full bulletin
The customer may experience one or more of the following: Active Noise Cancellation (ANC) drone noise between 950 RPM and 1,000 RPM, during a start up. Battery draining. Blinking odometer. Upon further investigation the technician may find the following DTCs have been set:The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance.If B221F-00 is a stored fault update the AMP with appropriate software. If the fault is active, follow normal DTC diagnostics. Use inspection LOP (18-60-07-AF) to close the active RSU. B2204-00 - ECU Configuration Mismatch.
Heated Seat Calibration Update This bulletin involves updating the HVAC module with the latest software for...
Read full bulletin
vehiclesbuilt before January 05 2022, checking the operation of the front heated seats and repair as required. Customers may comment on the following: Front row heated seats (driver and/or passenger) will not stay on and shutsitself off in less then 15 minutes while occupied.Customerswill not experience a Malfunction Indicator Lamp (MIL) illumination or Diagnostic Trouble Codes (DTCs) for this symptom/condition.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.The PCM software update is being released as a generic release to support PCM replacement only in service.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.The PCM software update is being released as a generic release to support PCM replacement only in service.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
PCM Ground G929A Is Not Fully Tightened.
Read full bulletin
Vehicle Does Not Start
FSM Folding Stow Module Replacement Information B235A-00 ECU In Plant Mode
Dead Battery, Cluster Back Lighting Stays On, Ignition Off Draw
Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier.
Read full bulletin
Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
Steering Stiff For Ignition Cycle
Front And/Or Rear Park Assist DTC?s.
Read full bulletin
Park Assist Is Inoperable Due To Loose Sensor Connector
Fog Lamps Inoperable This bulletin involves replacing both fog lamp assemblies due to the harness connector failing.
Read full bulletin
The customer may describe inoperable fog lights with a ?Right / Left Front Lighting Service Required? message in the instrument cluster.
Flash: Air Suspension Control Module (ASCM) This bulletin involves reprogramming the ASCM with the latest available...
Read full bulletin
software.The ASCM software update is being released as a generic release to support ASCM replacement only in service.
Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software.
Read full bulletin
The customer may experience one or more of the following: Active Noise Cancellation (ANC) drone noise between 950 RPM and 1,000 RPM, during a start up. Battery draining. Blinking odometer. Upon further investigation the technician may find the following DTCs have been set:The AMP may set B221F-00 (Amplifier Internal) erroneously, it does not affect Active Noise Cancelation (ANC) performance.If B221F-00 is a stored fault update the AMP with appropriate software. If the fault is active, follow normal DTC diagnostics. Use inspection LOP (18-60-07-AF) to close the active RSU. B2204-00 - ECU Configuration Mismatch.
Heated Seat Calibration Update This bulletin involves updating the HVAC module with the latest software for vehicles...
Read full bulletin
built before January 05 2022, checking the operation of the front heated seats and repair as required. Customers may comment on the following: Front row heated seats (driver and/or passenger) will not stay on and shuts itself off in less then 15 minutes while occupied.Customerswill not experience a Malfunction Indicator Lamp (MIL) illumination or Diagnostic Trouble Codes (DTCs) for this symptom/condition.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.The PCM software update is being released as a generic release to support PCM replacement only in service.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.The PCM software update is being released as a generic release to support PCM replacement only in service.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
PCM Ground G929A Is Not Fully Tightened.
Read full bulletin
Vehicle Does Not Start
FSM Folding Stow Module Replacement Information B235A-00 ECU In Plant Mode
Dead Battery, Cluster Back Lighting Stays On, Ignition Off Draw
Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier.
Read full bulletin
Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available.
Read full bulletin
The customer may describe the following: Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.
Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available.
Read full bulletin
The customer may describe the following: Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.
Midtronics GR8 Instructs Technician To Separate Secondary Battery
Battery Drain Caused By Radio Amplifier
CONTROL MODULE, Park Assist Camera (CVPAM) Any issue related to CVPAM module, i.e.
Read full bulletin
DTC or not functioning. Call FCA Redacted Content If no response in 15 minutes, proceed with repair.
Other
126 bulletinsThe Handsfree Kick Feature Does Not Work Or Works Intermittently.
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
Water Pump & Chain Case Cover
Water Pump & Chain Case Cover
RACK KIT - REMOVABLE
RACK KIT - REMOVABLE
Part Number is more precise than "Up to and Including" and "After" dates in the item description.
Read full bulletin
Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
BOLT - HEX FLANGE HEAD
No Crank, No Start, Start Stop Inoperative
" CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 26B Thermostat"
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
Read full bulletin
Adding Remote Start
SOS Button Inoperative And Or Unavailable.
Read full bulletin
B1552-2A Code Set.
COOLER - AUXILIARY LOW TEMPERATURE
2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The...
Read full bulletin
Seated Position.
Buzz Squeak Rattle From Right Rear Headliner Area.
CARRIER PLANETARY & SHAFT KIT - OUTPUT
CENTER STACK - VEHICLE FEATURE CONTROLS
Buzz Squeak Rattle (BSR) From Upper Left Dash Area.
CARRIER PLANETARY & SHAFT KIT - OUTPUT
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
Read full bulletin
Adding Remote Start
Customer Satisfaction Notification 26B Thermostat
Buzz Squeak Rattle (BSR) From Upper Left Dash Area
"Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise."
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...
Read full bulletin
Programmed
PSU Oil Pump Assy
2nd Row Center Seat Lazy Or Slow When Folding.
3rd Row Seat Shakes Or Vibrates When Folding.
Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description.
Read full bulletin
Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Third Row Headrest Fold Flat Inoperative Third row headrest does not lock in the seating position.
Read full bulletin
This bulletin involves inspecting and possibly reattaching the actuator cable.
Third Row Seat Won't Fold Due To Bent Lever Customers may comment on the following: ? Third row manual seat will not...
Read full bulletin
lock in the recline position and will not fold flat with rear pull strap. This bulletin involves inspecting and possibly adjusting the seat bracket tab to clear the cargo tub.
First Row Headrest Damaged And/ Or Will Not Adjust First Row Headrest Damaged And/ Or Will Not Adjust.
Read full bulletin
This bulletin involves inspecting and possibly replacing the first row active headrests.
Second Row Headrest Fold Flat Inoperative ? Second row seat does not fold flat.
Read full bulletin
? Seat does not perform easy entry release to enter third row seating. ? Seat headrest does not fold with electronic fold button. This bulletin involves inspecting and possibly reattaching the actuator cable(s).
Front Seat Bolster Adjustment Inoperable Customers may comment on the following: ? One or both front seat cushion bolster adjustments are inoperable.
Read full bulletin
This bulletin involves inspecting and possibly adjusting the routing on the seat supply hose.
Power Side Step Does Not Operate Or Operates Intermittently
Rattle Buzz Noise From Left Front Dash Area.
No crank/No start with no DTC?s
Squeak from the Center Console Area
Vehicle is a no crank/no start with the following DTCs, as well as a no crank/no start condition: U0164, U0140, U0151,...
Read full bulletin
U0155
Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description.
Read full bulletin
Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
2nd Row Center Seat Lazy Or Slow When Folding.
3rd Row Seat Shakes Or Vibrates When Folding.
Buzz Squeak Rattle (BSR) From Rear Of Vehicle On Rough Road Or Over Bumps.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
Read full bulletin
this is normal and not a defect.
Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description.
Read full bulletin
Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Excessive warnings from the Advanced Driver Assistance Systems (ADAS) Active Lane Management (ALM) system.
Interior Dust Intrusion In Rear Cargo Area.
Buzz Squeak Rattle (BSR) From Left Rear Cargo Area Near Subwoofer.
Wind Whistle Noise From Dash A Pillar Area While Driving
Payload Limit Exceeded Message On Instrument Cluster Message Center.
Power wndow switch passenger
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating.
Read full bulletin
C0604- Active Air Dam Control Performance
Third Row Headrest Fold Flat Inoperative Third row headrest does not lock in the seating position.
Read full bulletin
This bulletin involves inspecting and possibly reattaching the actuator cable.
Third Row Seat Won't Fold Due To Bent Lever Customers may comment on the following: ? Third row manual seat will not...
Read full bulletin
lock in the recline position and will not fold flat with rear pull strap. This bulletin involves inspecting and possibly adjusting the seat bracket tab to clear the cargo tub.
First Row Headrest Damaged And/ Or Will Not Adjust First Row Headrest Damaged And/ Or Will Not Adjust.
Read full bulletin
This bulletin involves inspecting and possibly replacing the first row active headrests.
Second Row Headrest Fold Flat Inoperative ? Second row seat does not fold flat.
Read full bulletin
? Seat does not perform easy entry release to enter third row seating. ? Seat headrest does not fold with electronic fold button. This bulletin involves inspecting and possibly reattaching the actuator cable(s).
Front Seat Bolster Adjustment Inoperable Customers may comment on the following: ? One or both front seat cushion bolster adjustments are inoperable.
Read full bulletin
This bulletin involves inspecting and possibly adjusting the routing on the seat supply hose.
Power Side Step Does Not Operate Or Operates Intermittently
Blind Spot Warning Message On Instrument Cluster.
Read full bulletin
Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
Rattle Buzz Noise From Left Front Dash Area.
Buzz Squeak Rattle Noise Under Center Console.
Second Row Power Seat Binding Or Not Moving With Button Request.
Clunk Noise Is Heard When Driving Over Bumps
Washer Inoperative, Weak Or No Spray.
Read full bulletin
Low Washer Indicator May Be Illuminated.
One Or More Passive Entry Antenna General Electric Failure DTC?s Found In The RFH
Stored U0080-00 DTC Code Ethernet Bus 1 Fault Set By SGW
Rear Seat Entertainment (RSE) With Amazon Fire TV Remote Paring Or Remote Inoperative
Weather App May Freeze, Lockup Or Has Error Loading
Weather App May Freeze, Lockup Or Has Error Loading
Wind Whistle Noise From Dash A Pillar Area While Driving
Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available
Second Row Seat Backs Not Folding Flat This bulletin involves adding a spacer/shim if the 2nd row seat back does not fold flat.
Read full bulletin
The customer may describe the following: Left and/or right 2nd row seat back will not fold flat. If the customer describes the symptom/condition listed above, perform the Repair Procedure.
Cold Air blowing incorrectly during Floor Vent Settings
Weather App May Freeze, Lockup Or Has Error Loading
2nd Row Seat Will Not Pitch N Slide For Easy Entry And Or Electronically Fold Flat With Fold Flat Button Press
Wind Whistle Noise From Dash A Pillar Area While Driving
Buzz Noise From Passenger Front Seat With Massage Function On
Surround Sound Option Not Available
Ventilation Seat Cushion Is Not Cooling.
Driver Or Passenger Seat Back Recliner Inoperative
Passenger Front Seat Massager Inoperative
Cluster Message, Trailer Is Connected When No Trailer Is Present
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
Read full bulletin
semi and full synthetic oils.
3RD Row Seat Does Not Lock In Up Right Position.
Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available
Driver or Passenger Memory Seat Profiles Inoperative, No Easy Entry/Exit Function Available
Washer Inoperative, Weak Or No Spray.
Read full bulletin
Low Washer Indicator May Be Illuminated.
One Or More Passive Entry Antenna General Electric Failure DTC?s Found In The RFH
Stored U0080-00 DTC Code Ethernet Bus 1 Fault Set By SGW
One Or More Passive Entry Antenna General Electric Failure DTC?s Found In The RFH
Stored U0080-00 DTC Code Ethernet Bus 1 Fault Set By SGW
Second Row Seat Backs Not Folding Flat This bulletin involves adding a spacer/shim if the 2nd row seat back does not fold flat.
Read full bulletin
The customer may describe the following: Left and/or right 2nd row seat back will not fold flat. If the customer describes the symptom/condition listed above, perform the Repair Procedure.
Cold Air blowing incorrectly during Floor Vent Settings
Weather App May Freeze, Lockup Or Has Error Loading
2nd Row Seat Will Not Pitch N Slide For Easy Entry And Or Electronically Fold Flat With Fold Flat Button Press
Wind Whistle Noise From Dash A Pillar Area While Driving
Cruise Control SET + Button Sticking.
Read full bulletin
DTC P1593 SPEED CONTROL SWITCH 1/2-STUCK and or P0585 SPEED CONTROL SWITCH 1/2 CORRELATION
Unable To Program Fobiks To Replacement RFH
D-Pillar 2nd And 3rd Row Power Folding Seat Switch Inop
Vehicle Did Not Come With Headphones For Back Seat Entrainment System.
Procedure To Link Programmed Keys To Memory Seats
Surround Sound Option Not Available
Customer Satisfaction Notification Z55 Power Side Steps
Overhead Console Gap To Headliner
Second Row Headrest Does Not Fold
The SGW Is Setting A U0080-00 Ethernet Bus 1 DTC
Second Row Seat Backs Not Folding Flat This bulletin involves adding a spacer/shim if the 2nd row seat back does not fold flat.
Read full bulletin
The customer may describe the following: Left and/or right 2nd row seat back will not fold flat. If the customer describes the symptom/condition listed above, perform the Repair Procedure.
Cold Air blowing incorrectly during Floor Vent Settings
Weather App May Freeze, Lockup Or Has Error Loading
2nd Row Seat Will Not Pitch N Slide For Easy Entry And Or Electronically Fold Flat With Fold Flat Button Press
Wind Whistle Noise From Dash A Pillar Area While Driving
Jeep Mobile App Remote Operations Inoperative
Headrest Does Not Fold Or Does Not Lock In Up Position.
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
One Or More Passive Entry Antenna General Electric Failure DTC?s Found In The RFH
RDU Fluid Appearing Dark In Color Or Having Fine Metal Particulate.
Second Row Seat Backs Not Folding Flat This bulletin involves adding a spacer/shim if the 2nd row seat back does not fold flat.
Read full bulletin
The customer may describe the following: Left and/or right 2nd row seat back will not fold flat. If the customer describes the symptom/condition listed above, perform the Repair Procedure.
Cold Air blowing incorrectly during Floor Vent Settings
Weather App May Freeze, Lockup Or Has Error Loading
2nd Row Seat Will Not Pitch N Slide For Easy Entry And Or Electronically Fold Flat With Fold Flat Button Press
Wind Whistle Noise From Dash A Pillar Area While Driving
Cannot Remove Vehicle From Shipping Mode, Using The New MDP Micro Pod May Take Multiple Attempts To Remove The Vehicle...
Read full bulletin
From Shipping Mode
Lift Gate Fitment Adjustments
Metallic Rattle Or Tick Sound From The B-Pillar Area
Infotainment
120 bulletinsHarman R1H Uconnect 5 Radio Software Flash Error Codes
Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian.
Read full bulletin
Rearview Camera (RVC) Functions Normally
Intermittent Uconnect Box Requires Service Message.
Read full bulletin
TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
Read full bulletin
Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
Windshield HUD (Head Up Display) Display Features
Door speaker Inoperative or No Sound
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
Blind Spot Warning Message Displayed on the Cluster
"Radio USB update to U33.43 Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
Read full bulletin
Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two USB update."
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
Radio Display Screen Flicker
CENTER STACK - DISPLAY
Uconnect Box Require Service Message
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
"R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
Read full bulletin
Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update."
Poor Audio Quality And Or Static From Wireless Devices
"Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ...
Read full bulletin
Unable to select the Turn by Turn Nav. Blank Performance Pages. Rearview Camera (RVC) functions normally. Android Auto Voice Recognition Inop. Media Tuner Delayed. Charge Schedule HMI. RVC functions normally. Ambient Light Inop. Map in Cluster Inop. Media Widget Blank. Nav Map Black. Offroad Pages Inop. RVC functions normally. VR Inop. Incorrect Song Title Displayed, Carplay only. HU switches from Media Page to Home Page. RVC functions normally. Ghost Touch on Nav screen. RVC functions normally. Widgets Missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"""". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024."
The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation...
Read full bulletin
continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
Center Stack Display For complaints of either of the following 2 issues with the center stack display, prior to...
Read full bulletin
replacing this part, please contact FCA REDACTED CONTENT. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond 3. Center stack display has lines on screen
Radio Navigation Displays Message ?No Maps Available?
Audio Muted During A CarPlay Or Android Auto Phone Call
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
Uconnect Box Require Service Message
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
Radio Over The Air S21B.5, S24.13 and S24.18 Updating to S26.18 Software Version
SiriusXM (SXM) Advertisements Pop Up On Radio
Radio Displaying The Front Passenger Display Screen (FPDM) For a ?Fraction Of A Second?
Radio Resets Intermittently After A Screech Or Buzz Sound
CENTER STACK DISPLAY For complaints of either of the following 2 issues with the center stack display, prior to...
Read full bulletin
replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. 1. Center stack display heated seat icon LED shows Low when it is Off 2. Center stack display turns red and does not respond
Forward Collision Warning OFF Indicator Is Displayed In The Cluster
Pop Or Static Noise From Radio As The Vehicle Is Being Started
Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
Radio T25.50 USB Software Update
FCA Caribbean Warranty Bulletin ID-23-15 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer...
Read full bulletin
(WS)
Warranty Bulletin D-23-12 Part Order Restriction Program Amplifier 2022 - 2023 Grand Wagoneer/Wagoneer (WS)
Uconnect Box Require Service Message
Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
Read full bulletin
Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)
Radio Unable To View Rear Screens In Rear Seat App
Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check...
Read full bulletin
that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.
Radio Over The Air 24.18 to S26.18 Software Version Updates
Customer Satisfaction Notification Z70 Door Speaker Covers
Check Software Level On R1 Harman Radio
Radio Will Not Turn On
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Front Row Seat Back Panel Loose This bulletin involves inspecting the front row seat back panels.
Read full bulletin
Check for loose upper and lower panels. If needed the panels will need to be removed and inspected for broken clips and replaced if needed. Check the seat back and upper screen bezel for large gaps and loose panels Verify the Rear Seat Entertainment (RSE) screen bezel installation by checking visually and running hand over the seam checking gap and flushness. Gap should not exceed 1.5mm. Verify with feeler gage if necessary. Cap (bezel) should be flush to back panel. With both thumbs positioned on cap (bezel), simultaneously push upwardsto verify engagement. Cap (bezel) should stay engaged Fig.1.Upper Seat Back (Bezel) Verify the front seat back panel installation is correct. From the rear seat area place both hands near top of back panel and with fingers slightly engaged into back panel gently pull to verify back panelis correctly installed. There should be no movement in the back panel from this direction. To verify engagement of lower part of back panel, grab rear lower sides and gently pull at same time. Back panel should not show any signs of movement Fig.2.Seat Back Inspection Were there any loose panels or large gaps found in the upper or lower panels? This inspection needs to be performed on both the driver's and passenger's front seat back. YES>>>Proceed to Step1 of the Repair Procedure. NO>>>This bulletin has been completed. Use inspection LOP (23-20-34-96) to close the active RSU.
Speaker Hiss Noise This bulletin involves performing a routine in the radio to reduce unwanted speaker noise.
Read full bulletin
Customers may comment on one or more of the following: Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heardwhen radio is on and no media is playing, or volume high/low with media playing.
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay and Android Auto improvements. Voice Recognition improvements. Uconnect Phone improvements.
Radio intermittently mutes
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
Read full bulletin
Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
Unable To Listen Into Rear Seat Entertainment From Radio Or Front Display
Camera Blue/Blank Screen Recovery And Diagnosis
Headrest Does Not Fold When Seat Is Folded Or Electric Release In Radio Menu
Navigation Crashes, Freezes, Or displays ?Loading? Message
Rear Seat Entertainment Screens Offline Or Blank
Uconnect Box Requires Service Message
Amplifier (AMP) Diagnostic and System Updates
Wireless Android Auto Or Apple CarPlay Intermittent Operation From Interference
10.1" Center Stack Display,12" Center Stack Display 10.1" & 12" Center Stack Display is blank and/or does not respond to touches.
Read full bulletin
Do not replace the Center Stack Display until TSB 08-039-22 Rev B is performed (R1 Headunit software update). R1 software update to S24.18 should resolve the issue.
Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set
Harman R1H Uconnect 5 Radio Software Flash Error Codes
Radio Sirius XM Mutes After Ending Phone Call
Buzz, Rattle Noise From Upper Instrument Panel Near Speaker.
Front Row Seat Back Panel Loose This bulletin involves inspecting the front row seat back panels.
Read full bulletin
Check for loose upper and lower panels. If needed the panels will need to be removed and inspected for broken clips and replaced if needed. Check the seat back and upper screen bezel for large gaps and loose panels Verify the Rear Seat Entertainment (RSE) screen bezel installation by checking visually and running hand over the seam checking gap and flushness. Gap should not exceed 1.5mm. Verify with feeler gage if necessary. Cap (bezel) should be flush to back panel. With both thumbs positioned on cap (bezel), simultaneously push upwardsto verify engagement. Cap (bezel) should stay engaged Fig.1.Upper Seat Back (Bezel) Verify the front seat back panel installation is correct. From the rear seat area place both hands near top of back panel and with fingers slightly engaged into back panel gently pull to verify back panelis correctly installed. There should be no movement in the back panel from this direction. To verify engagement of lower part of back panel, grab rear lower sides and gently pull at same time. Back panel should not show any signs of movement Fig.2.Seat Back Inspection Were there any loose panels or large gaps found in the upper or lower panels? This inspection needs to be performed on both the driver's and passenger's front seat back. YES>>>Proceed to Step1 of the Repair Procedure. NO>>>This bulletin has been completed. Use inspection LOP (23-20-34-96) to close the active RSU.
Speaker Hiss Noise This bulletin involves performing a routine in the radio to reduce unwanted speaker noise.
Read full bulletin
Customers may comment on one or more of the following: Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heardwhen radio is on and no media is playing, or volume high/low with media playing.
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay and Android Auto improvements. Voice Recognition improvements. Uconnect Phone improvements.
Radio intermittently mutes
Front Row Seat Back Panel Loose This bulletin involves inspecting the front row seat back panels.
Read full bulletin
Check for loose upper and lower panels. If needed the panels will need to be removed and inspected for broken clips and replaced if needed. Check the seat back and upper screen bezel for large gaps and loose panels Verify the Rear Seat Entertainment (RSE) screen bezel installation by checking visually and running hand over the seam checking gap and flushness. Gap should not exceed 1.5mm. Verify with feeler gage if necessary. Cap (bezel) should be flush to back panel. With both thumbs positioned on cap (bezel), simultaneously push upwardsto verify engagement. Cap (bezel) should stay engaged Fig.1.Upper Seat Back (Bezel) Verify the front seat back panel installation is correct. From the rear seat area place both hands near top of back panel and with fingers slightly engaged into back panel gently pull to verify back panelis correctly installed. There should be no movement in the back panel from this direction. To verify engagement of lower part of back panel, grab rear lower sides and gently pull at same time. Back panel should not show any signs of movement Fig.2.Seat Back Inspection Were there any loose panels or large gaps found in the upper or lower panels? This inspection needs to be performed on both the driver's and passenger's front seat back. YES>>>Proceed to Step1 of the Repair Procedure. NO>>>This bulletin has been completed. Use inspection LOP (23-20-34-96) to close the active RSU.
Speaker Hiss Noise This bulletin involves performing a routine in the radio to reduce unwanted speaker noise.
Read full bulletin
Customers may comment on one or more of the following: Hissing/water sprinkler/salt shaker noise coming from front/rear speakers. Heardwhen radio is on and no media is playing, or volume high/low with media playing.
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21D.5 and S23.13 to S24.18The national launch for the FOTA is expected to begin on:WS - May 24, 2022 WL - May 31, 2022 RU - S21D.5 to S24.18, June 06, 2022 RU - S23.13 to S24.18, May 21, 2022 Customers may experience one or more of the following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging. No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes. The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update: Apple CarPlay and Android Auto improvements. Voice Recognition improvements. Uconnect Phone improvements.
Radio intermittently mutes
Customer Satisfaction Notification Z70 Door Speaker Covers
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
Read full bulletin
Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
Unable To Listen Into Rear Seat Entertainment From Radio Or Front Display
Camera Blue/Blank Screen Recovery And Diagnosis
Headrest Does Not Fold When Seat Is Folded Or Electric Release In Radio Menu
Navigation Crashes, Freezes, Or displays ?Loading? Message
Rear Seat Entertainment Screens Offline Or Blank
Uconnect Box Requires Service Message
Speaker Hiss Noise
Check Software Level On R1 Harman Radio
Unable To Listen Into Rear Seat Entertainment From Radio Or Front Display
Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange)...
Read full bulletin
- 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)
No Phone Connected Message Displayed Or Customers Phone Book Does Not Load
Incorrect USB Contents Are Displayed On The Radio Display
Media Source Had No Sources Displayed And No Audio On Startup
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
Read full bulletin
Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
Unable To Listen Into Rear Seat Entertainment From Radio Or Front Display
Camera Blue/Blank Screen Recovery And Diagnosis
Headrest Does Not Fold When Seat Is Folded Or Electric Release In Radio Menu
Navigation Crashes, Freezes, Or displays ?Loading? Message
Rear Seat Entertainment Screens Offline Or Blank
Uconnect Box Requires Service Message
Uconnect Box Requires Service Popup Message After Startup
SOS Call Unavailable Message Displayed At Key On
Uconnect Box Requires Service Popup Message After Startup
SOS Call Unavailable Message Displayed At Key On
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
Rear Seat Entertainment Screens Offline Or Blank
Uconnect Box Error Message On Radio Screen And DTC code B22A9-96 Set
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or...
Read full bulletin
B1561-13
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or...
Read full bulletin
B1561-13
No Phone Connected Message Displayed Or Customers Phone Book Does Not Load
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
Read full bulletin
Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
Unable To Listen Into Rear Seat Entertainment From Radio Or Front Display
Camera Blue/Blank Screen Recovery And Diagnosis
Headrest Does Not Fold When Seat Is Folded Or Electric Release In Radio Menu
Navigation Crashes, Freezes, Or displays ?Loading? Message
Rear Seat Entertainment Screens Offline Or Blank
Uconnect Box Requires Service Message
Audio Distortion Or Static Playing Through Speakers
Audio Distortion Or Static Playing Through Speakers
Body & Paint
108 bulletinsGLASS - QUARTER WINDOW
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
LATCH - LIFTGATE
LATCH - LIFTGATE
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
Passive Entry Outside Door Handle Does Not Unlock Or Lock The Vehicle Doors.
Liftgate Latch Is Tripped Closed During Service Work.
Read full bulletin
How To Open The Latch.
Power Running Board Trim Paint Peeling Customers may comment on the following: The running board black trim paint is peeling Fig.
Read full bulletin
1 and Fig. This bulletin involves **painting and** replacing one or both power running boards as required.
Liftgate Lock Button Inoperative, Cluster Message Service Keyless System
Rear Liftgate Handsfree Feature Does Not Operate, Only Operates When the Key is in The Off Position
1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed.
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
Buzz Squeak Rattle (BSR) In The Door When Playing Music.
Sunroof Inoperative, Not Moving To Open Or Closed Positions.
C008E-00 Setting After Windshield Replacement
Power Liftgate Drive Unit (PDU) Servicing Information.
Rattle Noise From The Headliner Roof Area.
LATCH FRONT & REAR DOOR
"Power Running Board Trim Paint Peeling The customer may comment on the following: Power running board black trim paint peeling Fig.
Read full bulletin
1 and Fig. 2 This bulletin involves replacing one or both power running board steps as needed"
Door Latch, Handle And Ajar Additional Service Information.
"Instrument Panel Cluster (IPC) message Night Vision Unavailable Service Required or Loss of Night Vision "
Door Ajar Light On With Door(s) Closed.
BEZEL - DOOR HANDLE
Water Leaking Into Interior At D-Pillar Or Liftgate
LATCH - FRONT DOOR/REAR DOOR
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
Wind Noise From Windshield Or Front Instrument Panel Area At Highway Speed
Rattle Buzz Noise From Door Area
Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.
Buzz Squeak Rattle (BSR) From Interior Near Rear Header D Pillar With Body Twist Or Over Bumps.
Rattle Noise From The Headliner Roof Area.
Vehicle sunroof will not operate and 3rd row seat switches will not illuminate.
Buzz Squeak Rattle (BSR) In The Door When Playing Music.
Buzz Rattle Squeak Noise From Under Hood
Sunglass Holder Won't Stay Closed Sunglass storage bin won?t stay closed.
Read full bulletin
This bulletin involves replacing the overhead console sunglass storage bin.
Rear Window Sunshade For Rear door sunshade wrinkles.
Read full bulletin
Once extended, if the sunshade is offset (Cocked) while retracting it, wrinkles go into the fabric but will go away after extended periods of being open and can also be expedited by applying heat/steam. Component replacement is not required
Loose or Missing Front Roof Ditch Molding Loose or missing front roof ditch molding.
Read full bulletin
This bulletin involves inspecting both front roof ditch moldings for looseness and replacing if loose or missing.
Mirror
Rattle Noise From The Headliner Roof Area.
Wind Noise From Windshield Or Front Instrument Panel Area At Highway Speed.
Seal, Sunroof If a WS Wagoneer/Grand Wagoneer has a water leak due to a mis-positioned/damaged sunroof seal, please...
Read full bulletin
call FCA Redacted Content prior to replacement. If no response within 15 minutes, proceed with the repair.
Seal, Sunroof
Water Leak At Headliner Near Driver Microphone
Power Folding Mirrors Not Folding, Power Seat Switch, Power Window Auto Up Feature Inoperative
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Hood Is Under Flush To The Fender
Rear Windshield Wash Low Fluid Output / Inoperable This bulletin involves adjusting the rear wiper washer hose position.
Read full bulletin
Customers may comment on the following: The rear wiper wash is inoperative, or low fluid output.
Side Mirror Clicking or Inoperative This bulletin involves trimming 75mm +/- 5mm (3 inches) of the lower lip of theside mirror?s cut line rubber seal.
Read full bulletin
Customers may comment on the following:Audible clicking sound when retracting the side mirrors and/or inability to fold in the mirrors.
Dual Pane Sunroof Headliner Trim Ring Separation This bulletin involves reattaching the dual pane sunroof trim ring to the headliner.
Read full bulletin
The customer may describe the following: A rattle noise coming from the front, or rear edge of the dual panesunroof opening when driving the vehicle.
Buzz Rattle Squeak Noise From Under Hood
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
Power Side Steps Deploy And Retract With Door Opening input In Store Mode - Power Side Steps Disabled Mode.
Bump In Center Of Front Fascia Bumper
Water Leak At Headliner Near Driver Microphone
Windshield Before replacing the windshield on 2022MY Wagoneer/Grand Wagoneer vehicles for stress cracking, please contact FCA Redacted Content.
Read full bulletin
For vehicles with obvious damage (impact from stone chip, accident, etc.), simply proceed with the replacement, there is no need to call. For stress crack vehicles, upon calling if no response in 15 minutes, proceed with repair. Please send pictures of the issue to FCA Redacted Content
PUMP, Washer, Windshield Windshield washer pump is inop or low pressure If customer comes in with the issue described...
Read full bulletin
above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair.
Windshield Replacement This bulletin involves replacing the windshield if it has distortion.
Read full bulletin
The customer may comment on the following: Windshield vertical distortion in the center area of the windshield surface.
Front Seat Back Panel Appears Broken, Misaligned, Noisy Or Loose
LATCH - FRONT DOOR
2nd And Or 3rd Row Seat Back Trim Loose Or Separating From Carpet.
Front door check If a 2022 WS Jeep Wagoneer / Grand Wagoneer comes in with a door making a popping, creaking, or...
Read full bulletin
clicking noise that is linked to the door check, then please contact FCA Redacted Content prior to making the repair. If you do not get a response within 15 minutes, proceed with the repair.
Rattle Noise From The Headliner Roof Area.
Door Panel Arm Rest Stained With White Residue.
Front door check If a 2022 WS Jeep Grand Wagoneer comes in with a front door making a popping, creaking, or clicking noise.
Read full bulletin
Please check each fastener of the door check strap with a torque wrench to verify fastener torque is to specification. If not, proceed with required repair.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Hood Is Under Flush To The Fender
Water Leak At Upper D-pillar Or Liftgate Area
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Hood Is Under Flush To The Fender
Water Leak At Upper D-pillar Or Liftgate Area
Instrument Panel Cluster (IPC) Reset to Default, Italian and Metric.
Rear Windshield Wash Low Fluid Output / Inoperable This bulletin involves adjusting the rear wiper washer hose position.
Read full bulletin
Customers may comment on the following: The rear wiper wash is inoperative, or low fluid output.
Side Mirror Clicking or Inoperative This bulletin involves trimming 75mm +/- 5mm (3 inches) of the lower lip of theside mirror?s cut line rubber seal.
Read full bulletin
Customers may comment on the following:Audible clicking sound when retracting the side mirrors and/or inability to fold in the mirrors.
Dual Pane Sunroof Headliner Trim Ring Separation This bulletin involves reattaching the dual pane sunroof trim ring to the headliner.
Read full bulletin
The customer may describe the following: A rattle noise coming from the front, or rear edge of the dual panesunroof opening when driving the vehicle.
Buzz Rattle Squeak Noise From Under Hood
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
Power Side Steps Deploy And Retract With Door Opening input In Store Mode - Power Side Steps Disabled Mode.
Bump In Center Of Front Fascia Bumper
Water Leak At Headliner Near Driver Microphone
Windshield Before replacing the windshield on 2022MY Wagoneer/Grand Wagoneer vehicles for stress cracking, please contact FCA Redacted Content.
Read full bulletin
For vehicles with obvious damage (impact from stone chip, accident, etc.), simply proceed with the replacement, there is no need to call. For stress crack vehicles, upon calling if no response in 15 minutes, proceed with repair. Please send pictures of the issue to FCA Redacted Content
PUMP, Washer, Windshield Windshield washer pump is inop or low pressure If customer comes in with the issue described...
Read full bulletin
above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair.
Power Mirror Makes A Pop Or Popping Noise When Power Folding
Mirror Mounted Turn Signal Indicator Service
Front Inside Door Handle Slow Or Lazy To Return
Windshield Before replacing the windshield on 2022MY Wagoneer/Grand Wagoneer vehicles for cracking, please contact FCA Redacted Content.
Read full bulletin
If no response in 15 minutes, proceed with repair. Please send pictures of the issue toFCA Redacted Content
Water Leak At Headliner Near Driver Microphone
Power Folding Mirrors Not Folding, Power Seat Switch, Power Window Auto Up Feature Inoperative
Rear Windshield Wash Low Fluid Output / Inoperable This bulletin involves adjusting the rear wiper washer hose position.
Read full bulletin
Customers may comment on the following: The rear wiper wash is inoperative, or low fluid output.
Side Mirror Clicking or Inoperative This bulletin involves trimming 75mm +/- 5mm (3 inches) of the lower lip of theside mirror?s cut line rubber seal.
Read full bulletin
Customers may comment on the following:Audible clicking sound when retracting the side mirrors and/or inability to fold in the mirrors.
Dual Pane Sunroof Headliner Trim Ring Separation This bulletin involves reattaching the dual pane sunroof trim ring to the headliner.
Read full bulletin
The customer may describe the following: A rattle noise coming from the front, or rear edge of the dual panesunroof opening when driving the vehicle.
Buzz Rattle Squeak Noise From Under Hood
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
Power Side Steps Deploy And Retract With Door Opening input In Store Mode - Power Side Steps Disabled Mode.
Bump In Center Of Front Fascia Bumper
Water Leak At Headliner Near Driver Microphone
Windshield Before replacing the windshield on 2022MY Wagoneer/Grand Wagoneer vehicles for stress cracking, please contact FCA Redacted Content.
Read full bulletin
For vehicles with obvious damage (impact from stone chip, accident, etc.), simply proceed with the replacement, there is no need to call. For stress crack vehicles, upon calling if no response in 15 minutes, proceed with repair. Please send pictures of the issue to FCA Redacted Content
PUMP, Washer, Windshield Windshield washer pump is inop or low pressure If customer comes in with the issue described...
Read full bulletin
above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair.
Hands-Free Power Liftgate Does Not Operate
Rear Windshield Wash Low Fluid Output / Inoperable This bulletin involves adjusting the rear wiper washer hose position.
Read full bulletin
Customers may comment on the following: The rear wiper wash is inoperative, or low fluid output.
Side Mirror Clicking or Inoperative This bulletin involves trimming 75mm +/- 5mm (3 inches) of the lower lip of theside mirror?s cut line rubber seal.
Read full bulletin
Customers may comment on the following:Audible clicking sound when retracting the side mirrors and/or inability to fold in the mirrors.
Dual Pane Sunroof Headliner Trim Ring Separation This bulletin involves reattaching the dual pane sunroof trim ring to the headliner.
Read full bulletin
The customer may describe the following: A rattle noise coming from the front, or rear edge of the dual pane sunroof opening when driving the vehicle.
Buzz Rattle Squeak Noise From Under Hood
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
Power Side Steps Deploy And Retract With Door Opening input In Store Mode - Power Side Steps Disabled Mode.
Bump In Center Of Front Fascia Bumper
Water Leak At Headliner Near Driver Microphone
Windshield Before replacing the windshield on 2022MY Wagoneer/Grand Wagoneer vehicles for stress cracking, please contact FCA Redacted Content.
Read full bulletin
For vehicles with obvious damage (impact from stone chip, accident, etc.), simply proceed with the replacement, there is no need to call. For stress crack vehicles, upon calling if no response in 15 minutes, proceed with repair. Please send pictures of the issue to FCA Redacted Content
PUMP, Washer, Windshield Windshield washer pump is inop or low pressure If customer comes in with the issue described...
Read full bulletin
above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair.
Engine
99 bulletinsService transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...
Read full bulletin
have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
If replacing the oil pump on 22-24MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...
Read full bulletin
Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.
C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR...
Read full bulletin
CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.
If replacing the oil pump on 22-23MY WS 3.0L HO, please follow the diagnostic procedure "09 - Engine, 3.0L GMET6 /...
Read full bulletin
Lubrication / PUMP, Engine Oil / Removal and Installation / ENGINE OIL PUMP" to replace the pump without removing the transmission and using the original solenoid.
The customers complaint may include a message appearing in the clusters information center stating, See Users Manual For...
Read full bulletin
Proper Oil And Fuel or Service Engine See Dealer. The customer may also mention a low power complaint.
Engine Oil Leak
Engine Overheating Customers may experience the following: Engine overheating with "Engine Overheated" message in the Instrument Panel Cluster (IPC).
Read full bulletin
NOTE: The vehicle will be operable but at a reduced level of performance This bulletin involves replacing the engine thermostat.
MODULE - ENGINE CONTROLLER
C0582-00-BRAKE BOOSTER MOTOR "A" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR "A" POSITION SENSOR...
Read full bulletin
CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis) To avoid potential charge-back, only use MOPAR approved brake fluid per the service manual. When filling the brake reservoir, use clean equipment and gloves during repair to avoid cross-contamination.
Check Engine Lamp On.
Read full bulletin
Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.
Read full bulletin
Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
MIL-On/Check Engine Lamp (CEL)-On
Mil-On/Check Engine Lamp (CEL)-On
C058E-00 - BRAKE BOOSTER MOTOR "B" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE
"Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **U0104 - Lost Communication with Cruise Control Module.** P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off. P0604-00 - Internal Control Module Random Access Memory Ram Error. P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software. "
Mil-On/Check Engine Lamp-On
"Ebooster C0582-00-BRAKE BOOSTER MOTOR ""A"" PHASE U-V-W CIRCUIT RANGE/PERFORMANCE C058A-00-BRAKE BOOSTER MOTOR ""A""...
Read full bulletin
POSITION SENSOR CIRCUIT RANGE/PERFORMANCE C058E-00-BRAKE BOOSTER MOTOR ""B"" POSITION SENSOR CIRCUIT RANGE/PERFORMANCE After performing the diagnostic tests and determines to replace the Brake System Control Module (BSCM) also replace the EBooster. (Send back both Brake Electronic Control Unit and Hydraulic Control Unit for Engineering Analysis)"
Misfire DTCs, Rough Idle, Valvetrain Noise
"Engine Overheating Customers may experience the following: Engine overheating with ""Engine Overheated"" message in...
Read full bulletin
the Instrument Panel Cluster (IPC). NOTE: The vehicle will be operable but at a reduced level of performance. This bulletin involves replacing the engine thermostat."
"MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not...
Read full bulletin
turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced."
"Flash: Transmission Control(TCM) Module Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...
Read full bulletin
the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire. NOTE: DTC P0300 will be set in the Powertrain Control Module (PCM). No DTCs will be stored in the TCM. Customers may also experience the following: Rough running engine. This bulletin involves reprogramming the TCM with the latest available software"
Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire. NOTE: DTC P0300 will be set in the Powertrain Control Module (PCM). No DTCs will be stored in the TCM. Customers may also experience the following: Rough running engine.
"Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0300 - Multiple Cylinder Misfire (NA Market Only).** P0335 - Crankshaft Position Sensor Circuit. Customers may also comment on one or more of the following: Rough running engine This bulletin involves reprogramming the PCM with the latest available software."
Engine Noise
Check Engine Lamp On.
Read full bulletin
Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.
TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB...
Read full bulletin
21-048-24 for potential transfer case shift motor replacement
"Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
Read full bulletin
and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ""4WD Overheated Temporarily Unavailable"" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor."
Suspected Engine Coolant Leak
"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...
Read full bulletin
body replacement."
"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
Read full bulletin
PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P00C6 - Fuel Rail Pressure Too Low - Engine Cranking Bank 1. ? P06DD - Engine Oil Pressure Control Circuit Performance/Stuck Off.** ? P0604-00 - Internal Control Module Random Access Memory Ram Error. ? P060C-00 - Internal Control Module Main Processor Performance. This bulletin involves reprogramming the PCM with the latest available software.
Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain.
Read full bulletin
U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally).
Uconnect R1H Radio Software Update Customers may experience one or more of the following: Amplifier module sets...
Read full bulletin
Diagnostic Trouble Code U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Recognition inoperable. Wireless CarPlay inoperable. Audio sources inoperable. Display switches to Nav on VR prompt. Vehicle Positioning (Lat/Long) inoperable. Surround View Camera inoperable (Rearview camera functions normally). Unable to exit FamCam. Audio Repetition inoperable. Electric vehicle pages inoperable. Translated text is incorrect. Profile avatar changes in Valet Mode. Display does not return to idle mode after call. Dynamic rear view camera guidelines inoperable. FOTA popup won?t dismiss. Ambient Lights Setting inoperable. Call Status on after all ended Favorites available in valet mode. SXM? Favorites inoperable. Tutorial App inoperable. Audio Repetition stops during incoming calls. Unable to connect second device. Unable to exit Seat Comfort popup. Call does not end on the Instrument Panel Cluster. Seat Comfort graphic incorrect. Headphone button for front passenger display inoperable. Schedule update inoperable. USB media source inoperable on front passenger display. SXM? inoperable. Wireless Android Auto inoperable. Media sources duplicated. Audio unmuted at door close. Radio freeze (Rearview camera functions normally). Radio input lagging. Navigation active with no active route. Scheduled cabin cooling inoperable. Incorrect phone repetition displayed. Navigation routing inoperable. Unable to exit electric vehicle Pages. Comfort softkeys incorrect. Comfort graphic overlap. Unable to change audio sources. Audio sources unavailable after profile switch. No incoming call popup on Uconnect phone. FamCam image in black and white. SOS call status banner remains after call ended. Press and hold inoperable on comfort temperature slider. Setting preferences will not return to default. Display input lagging after CarPlay
Verifying Camshaft Diagnosis
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered...
Read full bulletin
for replacement as a remedy for fluid leak.
Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? **Third row seats stuck in...
Read full bulletin
down/cargo position and will not return to the upright seat position with the auto up button. Customers will not be able to unfold the seats from one button press.** ? The third row seats are misaligned between the right and left either in folded or unfolded positions. ? If a customer hits an obstacle while folding the third row seats, the seats will reverse (obstacle detection). After five obstacle detections in a row, the seat will lose calibration and the seats will be nonfunctional. **Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1F28-54-Third row seat LT- recline motor 1 - missing calibration.** This bulletin involves performing a software update and calibration routine on the FSM.
Check Engine Lamp On.
Read full bulletin
Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
Terminal Push Out Of XY235A Causing Check Engine Light, Battery Light, No Crank or Crank No Start, Inoperative HVAC/AC
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
Read full bulletin
PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s).
Read full bulletin
The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off...
Read full bulletin
after a few minutes or totally inoperative. Prior to repair, please contact FCA Redacted Content If no response in 15 minutes, please do the following: 1. Note any DTCs stored or active during the vehicle scan. 2. Do not discard heater mat if it has been replaced for any reason. 3. Please help engineering gathering more information, share your findings including a scan report with: FCA Redacted Content
Battery No Start, Jump Start, Tow-In Complaints Customers may experience one or more of the following: ? No start, jump start or tow-ins.
Read full bulletin
? Engine Stop Start (ESS) is inoperable.
Flash: Electric Power Steering (EPS) Module Update The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? C2217-00 - Electric Power Steering Module Internal. ? C221F-00 - ECU Not Initialized. ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. **The following software enhancement is available: ? Improved diagnostics for DTC C2217.** The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering light in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.
Flash: Folding Seat Module (FSM) Update The customer may describe the following: ? **Third row seats stuck in...
Read full bulletin
down/cargo position and will not return to the upright seat position with the auto up button. Customers will not be able to unfold the seats from one button press.** ? The third row seats are misaligned between the right and left either in folded or unfolded positions. ? If a customer hits an obstacle while folding the third row seats, the seats will reverse (obstacle detection). After five obstacle detections in a row, the seat will lose calibration and the seats will be nonfunctional. **Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? B1F28-54-Third row seat LT- recline motor 1 - missing calibration.** This bulletin involves performing a software update and calibration routine on the FSM.
Check Engine Lamp On.
Read full bulletin
Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
Terminal Push Out Of XY235A Causing Check Engine Light, Battery Light, No Crank or Crank No Start, Inoperative HVAC/AC
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
Read full bulletin
PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Motor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s).
Read full bulletin
The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.
Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? **C221F-00 - ECU Not Initialized.** ? C1592-00 - Electronic Power Steering Motor Circuit. ? C1593-00 - Steering Torque Sensor Circuit. ? C2217-00 - Electric Power Steering Module Internal. The customer may also experience one or more of the following: ? Loss of steering assist and illuminated steering light in the Instrument Panel Cluster (IPC). ? Lack of power steering assist at vehicle start up with no DTC. This bulletin involves updating the EPS module with the latest available software.
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair.
Read full bulletin
If no response in 15 minutes, proceed with repair.
Starter motor Before replacing the starter for a vehicle No-Start on 2022MY & 2023MY vehicles only, please contact FCA Redacted Content.
Read full bulletin
If no response in 15 minutes, proceed with repair.
Amplifier Engineering is investigating radio audio cuts in and out or audio is muted on some speakers or audio is muted...
Read full bulletin
on all speakers with no sound from radio or speakers. Please perform an A-B-A swap analysis on Amplifier/Radio. Contact Engineering at FCA Redacted Content with results before replacing Amplifier/Radio. If no response in 15 minutes, proceed with repair.
Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs): ? C1592-00 - Electronic Power Steering Motor Circuit. ? **C1593-00 - Steering Torque Sensor Circuit. ? C2217-00 - Electric Power Steering Module Internal.** The customer may also experience one or more of the following: ? **Loss of steering assist and illuminated steering light in the cluster.** ? Lack of power steering assist at vehicle start up with no DTC This bulletin involves updating the EPS module with the latest available software.
Turbo to Charge Air Cooler Quick Connect Loose Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0101 - Mass Air Flow Sensor Circuit Performance. ? P0236 - Turbocharger/Supercharger Boost Pressure Sensor Performance. Customers may also comment on the following: ? Reduced engine performance. This bulletin involves inspecting turbo to charge air cooler quick connect at the turbo, performing a push-pullpush verification check on the quick connection and ensure it is locked.
Customer may experience a knocking, pinging or rattling noise coming from the engine.
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...
Read full bulletin
Proper Oil And Fuel? or ?Service Engine See Dealer?.
MIL lamp-on. Engine noise, rattle.
Read full bulletin
Misfire or rough running.
Customer?s complaint may include a message appearing in the cluster?s information center stating, ?See User?s Manual For...
Read full bulletin
Proper Oil And Fuel? or ?Service Engine See Dealer?.
This bulletin applies to vehicles built on or before October 04, 2022 (MDH 1004XX) equipped with a 3.0L I6 Hurricane HO...
Read full bulletin
Twin Turbo ESS
Water Quality When Mixed With Engine Coolant
Hood Ajar Switch Inoperative The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customers may also experience: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the hood ajar switch.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off...
Read full bulletin
after a few minutes or totally inoperative. Prior to repair, please contact FCA Redacted Content If no response in 15 minutes, please do the following: 1. Note any DTCs stored or active during the vehicle scan. 2. Do not discard heater mat if it has been replaced for any reason. 3. Please help engineering gathering more information, share your findings including a scan report with: FCA Redacted Content
Check Engine Lamp On.
Read full bulletin
Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
The customer complaint may include the transmission going into ?PARK? and electronic parking brake auto-setting...
Read full bulletin
following an ESS engine shut off while coming to a stop.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Hard Key(s) Does Not Unlock Driver Door And Glove Box This bulletin involves replacing the hard keys and possibly recoding the lock cylinders.
Read full bulletin
Hard key(s) does not unlock driver door and/or glove box.
Warranty Bulletin D-22-08 Fast Feedback Program ? 3.0L I6 SO Twin Turbo Engine, 3.0L I6 HO Twin Turbo Engine, Exhaust...
Read full bulletin
Systems, Turbocharger Assemblies, Fuel Components and Cooling Components - 2022 and 2023 Wagoneer and Grand Wagoneer (WS) (Rev. A)
Rolling ESS (engine stop/start) strategy.
VALVE BODY & CONTROL UNIT, Transmission This valve body is currently unavailable from Mopar.
Read full bulletin
Order the transmission assembly.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
Read full bulletin
from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
Warranty Bulletin D-22-08 Fast Feedback Program - 3.0L I6 HO Twin Turbo Engine, Exhaust System, Turbocharger Assembly,...
Read full bulletin
Fuel Components and Cooling Components - 2022 Wagoneer and Grand Wagoneer (WS)
Window Smart Motor Right Rear (WSMRR) Inoperative
Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off
Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off
HEADLAMP ASSY Please contact engineer FCA Redacted Content prior to replacing, if no response within 15 minutes proceed...
Read full bulletin
with repair.
Rolling ESS (engine stop/start) strategy.
Rolling ESS (engine stop/start) strategy.
The customer complaint may include the transmission going into ?PARK? and electronic parking brake auto-setting...
Read full bulletin
following an ESS engine shut off while coming to a stop.
VALVE BODY & CONTROL UNIT, Transmission This valve body is currently unavailable from Mopar.
Read full bulletin
Order the transmission assembly.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
Read full bulletin
from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
Check Engine Lamp On, DTC P0204 Fuel Injector 4 Circuit Open
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak...
Read full bulletin
Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
VALVE BODY & CONTROL UNIT, Transmission This valve body is currently unavailable from Mopar.
Read full bulletin
Order the transmission assembly.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
Read full bulletin
from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
MODULE, Telematics A brand-new vehicle with telematics box, customer may report Uconnect box error popup on the screen...
Read full bulletin
every time the vehicle is ignition on. Missing security certificate on a new vehicle or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call Stellantis engineers for more guidance. FCA Redacted Content
Motor Generator Unit Engineering is looking to avoid unnecessary part replacements for Motor Generator Unit (MGU)...
Read full bulletin
underhood whining noise and P1C64 faults. When replacing the MGU for a bearing noise, connect the scan tool to the vehicle and create a scan report to include with the claim prior to replacement of the MGU. See SOL case S2208000009 for added details. Please check Service Library for available TSBs for your concern. Follow current Service Procedures for each complaint, but call Engineering before removing MGU to gather further information. Contacts: FCA Redacted Content If no response in 15 minutes, proceed with repair.
Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the customer...
Read full bulletin
may later return for an oil leak. Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content if further questions or help is needed with parts retention returns on valve cover assemblies
Customer Complaint May Include Engine Oil Leak Or Consumption
VALVE BODY & CONTROL UNIT, Transmission This valve body is currently unavailable from Mopar.
Read full bulletin
Order the transmission assembly.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
Read full bulletin
from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
SPRING, Valve For conern of misfire or misfire related DTCs and diagnosis leads to a broken valve spring, please...
Read full bulletin
replace all valve springs and contact FCA Redacted Content to FasTrak all replaced parts to QEC for further analysis. If no response in 15 minutes, proceed with repair.
Suspension
35 bulletinsSTABILIZER BAR ASSY - FRT SUSPENSION and STABILIZER BAR FRONT and LINK - STABILIZER BAR
Lower Ball Joint / Lower Control Arm Servicing Updates.
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
Read full bulletin
"
Air Spring For air suspension related concerns when a leak is suspected DO NOT replace airspring or other components;~ ...
Read full bulletin
first reference SOL S2202000013. ~ Verify lines are fully seated in air springs and no leaks present. If airspring replacement is necessary, DO NOT replace multiple airsprings at once.
Spring Front Upr - Isolator Before replacing this part.
Read full bulletin
Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
No Crank, No Start. Service Air Suspension Message Displayed In The Cluster
Service Air Suspension Message In Cluster.
Read full bulletin
C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
USB Hub In-Operable
No Crank, No Start. Service Air Suspension Message Displayed In The Cluster
Service Air Suspension Message In Cluster.
Read full bulletin
C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
RFHUB Sets Stored DTC - U1517-87 Body Controller Secret Code - Missing Message Intermittently When The Vehicle Is Remote...
Read full bulletin
Started
Cluster Message ?Service Air Suspension?
Clunking Noise From Front Suspension Over Bumps, Rough Road, Or Chassis Roll.
Air Suspension Inoperable This bulletin involves inspecting the vehicle for multiple air suspension failures.
Read full bulletin
The customer may notice a ?Service Air Suspension? message in the cluster or the air ride suspension is inoperable. Upon further investigation a technician may find several Diagnostic Trouble Codes (DTCs) set because ofthe issues below: Customers may also experience the following:Air suspension inoperable for both the front and rear suspension.
C15A1-00-UNABLE TO OBTAIN DESIRED RIDE HEIGHT Service Air Suspension Message On Cluster
Service Air Suspension Message In Cluster Vehicle Not Leveling Properly And Showing No Leaks
Service Air Suspension Message When Changing Ride Height With Air Suspension Control Switch
RECEIVER - HUB
Clunking Noise From Front Suspension Over Bumps, Rough Road, Or Chassis Roll.
Clunking Noise From Front Suspension Over Bumps, Rough Road, Or Chassis Roll.
RFHUB Sets Stored DTC - U1517-87 Body Controller Secret Code - Missing Message Intermittently When The Vehicle Is Remote...
Read full bulletin
Started
RFHUB Sets Stored DTC - U1517-87 Body Controller Secret Code - Missing Message Intermittently When The Vehicle Is Remote...
Read full bulletin
Started
Air Suspension Inoperable This bulletin involves inspecting the vehicle for multiple air suspension failures.
Read full bulletin
The customer may notice a ?Service Air Suspension? message in the cluster or the air ride suspension is inoperable. Upon further investigation a technician may find several Diagnostic Trouble Codes (DTCs) set because ofthe issues below: Customers may also experience the following:Air suspension inoperable for both the front and rear suspension.
C15A1-00-UNABLE TO OBTAIN DESIRED RIDE HEIGHT Service Air Suspension Message On Cluster
Service Air Suspension Message In Cluster Vehicle Not Leveling Properly And Showing No Leaks
Air Suspension Inoperable This bulletin involves inspecting the vehicle for multiple air suspension failures.
Read full bulletin
The customer may notice a ?Service Air Suspension? message in the cluster or the air ride suspension is inoperable. Upon further investigation a technician may find several Diagnostic Trouble Codes (DTCs) set because ofthe issues below: Customers may also experience the following:Air suspension inoperable for both the front and rear suspension.
C15A1-00-UNABLE TO OBTAIN DESIRED RIDE HEIGHT Service Air Suspension Message On Cluster
Service Air Suspension Message In Cluster Vehicle Not Leveling Properly And Showing No Leaks
Service Air Suspension Message In Cluster.
Read full bulletin
C1562-01 DTC Active In ASCM
Low Air Mass C15D9-00 DTC Service Air Suspension Message And Or Air Woosh Noise.
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place.
Read full bulletin
No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar
Air Suspension Inoperable This bulletin involves inspecting the vehicle for multiple air suspension failures.
Read full bulletin
The customer may notice a ?Service Air Suspension? message in the cluster or the air ride suspension is inoperable. Upon further investigation a technician may find several Diagnostic Trouble Codes (DTCs) set because ofthe issues below: Customers may also experience the following:Air suspension inoperable for both the front and rear suspension.
C15A1-00-UNABLE TO OBTAIN DESIRED RIDE HEIGHT Service Air Suspension Message On Cluster
Service Air Suspension Message In Cluster Vehicle Not Leveling Properly And Showing No Leaks
Transmission
32 bulletinsService Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The...
Read full bulletin
Shifter.
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch.
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at...
Read full bulletin
least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch."
"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."
"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
Read full bulletin
available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With...
Read full bulletin
No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)
No Reverse And/Or Forward Gear After D-Clutch Repair.
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...
Read full bulletin
the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...
Read full bulletin
the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative...
Read full bulletin
No Menu to Enable
HVAC temperature door stuck (HVAC) Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ?B11CB-92 Front/Left Temperature Door 1 Control - Performance or Incorrect Operation. ? B11CC-00 Main/Left Temperature Door 1 Travel Too Small. Customers may also comment on the following: ? Driver side temperature cold when commanded to hot (or vice versa). This bulletin involves installing a three millimeter foam washer under the blend door cam gear.
Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out.
Read full bulletin
Dark colored grease is used to install the bellows on the gear housing as an assembly aid. If fluid is noticed on the gear, the gear itself is not the source of the fluid leak.
Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative...
Read full bulletin
No Menu to Enable
Transmission Shifts Rough This bulletin involves performing a transmission quick learn.
Read full bulletin
Technicans may experience one or more of the following:The vehicle shifts poorly. Harsh shift during acceleration. Bucks when going into gear. There will not be a Malfunction Indicator Lamp (MIL) and no Diagnostic Trouble Codes (DTCs) will be set for this symptom/condition.
Steering Column Assembly, Steering wheel Assembly Before replacing the steering gear assembly, steering column or...
Read full bulletin
steering wheel, for the following Fault codes: C0051-54 (STEERING WHEEL POSITION SENSOR - MISSING CALIBRATION) or C0051-64 (STEERING ANGLE SENSOR (EPS) - SIGNAL PLAUSIBILITY FAILURE) please see SOL # S2219000004 for diagnostics.
Transmission Shifts Rough This bulletin involves performing a transmission quick learn.
Read full bulletin
Technicans may experience one or more of the following:The vehicle shifts poorly. Harsh shift during acceleration. Bucks when going into gear. There will not be a Malfunction Indicator Lamp (MIL) and no Diagnostic Trouble Codes (DTCs) will be set for this symptom/condition.
Transmission Shifts Rough This bulletin involves performing a transmission quick learn.
Read full bulletin
Technicans may experience one or more of the following:The vehicle shifts poorly. Harsh shift during acceleration. Bucks when going into gear. There will not be a Malfunction Indicator Lamp (MIL) and no Diagnostic Trouble Codes (DTCs) will be set for this symptom/condition.
Transmission Shifts Rough This bulletin involves performing a transmission quick learn.
Read full bulletin
Technicans may experience one or more of the following:The vehicle shifts poorly. Harsh shift during acceleration. Bucks when going into gear. There will not be a Malfunction Indicator Lamp (MIL) and no Diagnostic Trouble Codes (DTCs) will be set for this symptom/condition.
Cluster And Radio Display Settings Reverted Back To The Default Settings, Auto Door Locks And Paddle Shifter Inoperative
Lighting
29 bulletinsRear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...
Read full bulletin
layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
As of October 30, 2025 the 77C recall inspection instructions were revised.
Read full bulletin
Prior to ordering parts, please ensure the vehicle has been inspected to the latest recall procedure to determine whether 77C part replacement is necessary. It is possible a vehicle that failed inspection and needed a part according to the previous instructions may no longer need a part based on the newly revised inspection instructions.
Malfunction Indicator Lamp (MIL) Is On
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
Read full bulletin
lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
Tire Pressure Monitor (TPM) Service Information.
Read full bulletin
TPM Lamp On.
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...
Read full bulletin
layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
Trailer Tow Lights Inoperative.
Read full bulletin
Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses. "
Tire Pressure Monitor (TPM) Service Information.
Read full bulletin
TPM Lamp On.
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses."
"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...
Read full bulletin
layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses.
Tire Pressure Warning Lamp is on Steady, or Flashing
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
Base Headlamp Bright, Base Headlamp Black
Front Fascia Gap At Headlamp And Or Clips Visible Under Headlamp
LAMP - TAIL
No Start, No Crank, Interior Lamps Flicker, Interior Camera Inoperative
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do...
Read full bulletin
Operate With Switch Set To Manual Lights On Low Beam Position
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do...
Read full bulletin
Operate With Switch Set To Manual Lights On Low Beam Position
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do...
Read full bulletin
Operate With Switch Set To Manual Lights On Low Beam Position
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do...
Read full bulletin
Operate With Switch Set To Manual Lights On Low Beam Position
UPDATE - SAFETY RECALL Y79 - 2021 WL & 2022 WS - ORC DTC/WARNING LAMP
Pre-Delivery & Maintenance
23 bulletinsVerify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
Verify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
Verify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
Ebooster Electronic Booster Service Information.
FCA Caribbean Warranty Newsletter Volume 11, Issue 4
Warranty Newsletter Volume 11, Issue 4
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code.
Read full bulletin
PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and...
Read full bulletin
use of TSB 08-216-23
Email to Warranty Area Managers for a Warranty Bulletin D-23-18 applicable to 28 select dealers only regarding this and...
Read full bulletin
use of TSB 08-216-23
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
Read full bulletin
Library for specifications so a suitable alternative can be used
AXLE ASSEMBLY, Rear Complete For customer concerns related to Binding, Noise, or Oil Discoloration refer to all...
Read full bulletin
applicable service publications such as Star Online Publication S2203000002 prior to replacement.
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires...
Read full bulletin
immediate service when there is not actually a vehicle issue.
Procedure to Link Programmed Keys to Memory Recall Settings
Service Lane Departure Warning Message
Procedure to Link Programmed Keys to Memory Recall Settings
Procedure to Link Programmed Keys to Memory Recall Settings
(Recall Related Outbound Email) Good Afternoon, A representative from our team has attempted to reach you via phone recently and was unsuccessful.
Read full bulletin
As a final reminder, there are open recalls on your WAGONEER at this time and we encourage you to go to a local Stellantis Certified Dealership for service. If you are in need of assistance to schedule please call Wagoneer at 833-667-4825. No reply is needed to this email. Thank you again for being apart of the WAGONEER Family and we hope you have a wonderful 2022. The Wagoneer Team
Adjustable Pedals Move Forward Upon Request, Do Not Retract To Lower Position, Pedals Do Adjust When Recalling Memory...
Read full bulletin
Positions
Warranty Bulletin D-21-08 Fast Feedback Program - Transfer Case, Prop Shaft and Front & Rear Axle Components - 2022...
Read full bulletin
Wagoneer and Grand Wagoneer (WS)
Warranty Bulletin D-21-08 Fast Feedback Program - Transfer Case, Prop Shaft and Front & Rear Axle Components - 2022...
Read full bulletin
Wagoneer and Grand Wagoneer WS
Binding/Growling From Front Axle On Tight Turns, and/or Service 4WD Message.
Steering
22 bulletinsService Electric Power Steering (EPS) Message On Instrument Cluster.
Steering Repair Information Involving Toe Angle.
Read full bulletin
Tie Rod And Or Electric Power Steering (EPS) Units.
Service Electric Power Steering Message On Cluster.
Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
Service Electric Power Steering (EPS) Message On Instrument Cluster.
Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up
Customer Complaint Of Loss Of Power Steering Assist.
Clicking Noise From Steering Column While Turning Steering Wheel.
Clicking Noise From Steering Column While Turning Steering Wheel.
Customer Complaint Of Loss Of Power Steering Assist.
Adjustable Pedals Cannot Be Adjusted, Power Tilt Steering Will Not Adjust
Oil Wetness On Electric Power Steering
Customer Satisfaction Notification 39A Steering Column Adjustment
Active Lane Management Unavailable Message After Software Flash.
Read full bulletin
U0420-00 Invalid Data Received From Power Steering Set. CADM Inoperative.
Service Electric Power Steering (EPS) Message Displayed on Cluster Upon Start Up
Adjustable Pedals Cannot Be Adjusted, Power Tilt Steering Will Not Adjust
Steering Wheel Off-Center This bulletin involves re-centering the steering wheel.
Read full bulletin
Customers may experience the steering wheel is off-center.
DAMPER - STEERING
DAMPER - STEERING
Dielectric Grease In Electric Power Steering (EPS) Connectors.
Steering Wheel Off-Center This bulletin involves re-centering the steering wheel.
Read full bulletin
Customers may experience the steering wheel is off-center.
Steering Wheel Off-Center This bulletin involves re-centering the steering wheel.
Read full bulletin
Customers may experience the steering wheel is off-center.
HVAC & Climate
21 bulletinsCORE HEATER
CORE HEATER
CORE - HEATER
Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.
HOUSING - A/C AND HEATER
A/C Diagnostic LOP Change
TOUCH DISPLAY - HVAC CONTROLS For complaints of non-operational HVAC Touch Display (center stack buttons still function...
Read full bulletin
normally), please contact FCA redacted Content prior to replacing this part. If no response in 15 minutes, proceed with repair.
A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The...
Read full bulletin
customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay and Android Auto improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).
Optimum Heating, Ventilation and Air Conditioning (HVAC) Control Settings For Comfort This bulletin involves discussing...
Read full bulletin
optimal HVAC setting to maintain comfort.
UBQ, UEQ, UFQ, UBN, UEN And UFN Radio Enhancements This bulletin involves inspecting the software level and updating the software toS21D.5.
Read full bulletin
The customer may describe following: Audio distortion (hissing, water sprinkler, or salt shaker noise). The following software enhancements are available: Apple CarPlay and Android Auto improvements. Climate control screen improvements. Voice recognition command improvements. SXM radio improvements.
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The...
Read full bulletin
customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay and Android Auto improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).
Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The...
Read full bulletin
customer may describe following: Navigation inoperative. Black or blank radio screen (Rear View Camera (RVC) will still function normally). Radio lockup (RVC will still function normally). No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes (RVC will still function normally). Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay and Android Auto improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).
Optimum Heating, Ventilation and Air Conditioning (HVAC) Control Settings For Comfort This bulletin involves discussing...
Read full bulletin
optimal HVAC setting to maintain comfort.
UBQ, UEQ, UFQ, UBN, UEN And UFN Radio Enhancements This bulletin involves inspecting the software level and updating the software toS21D.5.
Read full bulletin
The customer may describe following: Audio distortion (hissing, water sprinkler, or salt shaker noise). The following software enhancements are available: Apple CarPlay and Android Auto improvements. Climate control screen improvements. Voice recognition command improvements. SXM radio improvements.
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
CONTROL - HVAC CONTROL
Optimum Heating, Ventilation and Air Conditioning (HVAC) Control Settings For Comfort This bulletin involves discussing...
Read full bulletin
optimal HVAC setting to maintain comfort.
UBQ, UEQ, UFQ, UBN, UEN And UFN Radio Enhancements This bulletin involves inspecting the software level and updating the software toS21D.5.
Read full bulletin
The customer may describe following: Audio distortion (hissing, water sprinkler, or salt shaker noise). The following software enhancements are available: Apple CarPlay and Android Auto improvements. Climate control screen improvements. Voice recognition command improvements. SXM radio improvements.
Optimum Heating, Ventilation and Air Conditioning (HVAC) Control Settings For Comfort This bulletin involves discussing...
Read full bulletin
optimal HVAC setting to maintain comfort.
UBQ, UEQ, UFQ, UBN, UEN And UFN Radio Enhancements This bulletin involves inspecting the software level and updating the software toS21D.5.
Read full bulletin
The customer may describe following: Audio distortion (hissing, water sprinkler, or salt shaker noise). The following software enhancements are available: Apple CarPlay and Android Auto improvements. Climate control screen improvements. Voice recognition command improvements. SXM radio improvements.
Hybrid & EV
20 bulletinsNo Wireless Charging Or Slow Wireless Charging
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
Read full bulletin
B)
Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev.
Read full bulletin
E)
Wireless Qi Charger Not Charging
Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev.
Read full bulletin
D)
Wireless Qi Charger Not Charging
Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev.
Read full bulletin
D)
Wireless Qi Charger Not Charging
Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev.
Read full bulletin
A)
Wireless Qi Charger Not Charging
Power Inverter Inoperative
Wireless Qi Charger Not Charging
An incorrect PDF document S228A000004 Rev.
Read full bulletin
A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A
Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev.
Read full bulletin
D)
Wireless Qi Charger Not Charging
Customer Satisfaction Notification Z49 Hybrid Control Porcessor (HCP) Updates
Warranty Bulletin D-21-18 Wagoneer Service Action Additional Reimbursement (Rev.
Read full bulletin
D)
Wireless Qi Charger Not Charging
Fuel System
11 bulletinsEmission Recall 83A Sales Code Alignment
Low Fuel Warning Indicator Stuck ON
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Fuel Filler Door Will Not Open
Low Fuel Warning Indicator Stuck ON
Fuel Filler Door Will Not Open
Low Fuel Warning Indicator Stuck ON
Fuel Filler Door Will Not Open
Low Fuel Warning Indicator Stuck ON
Fuel Filler Door Will Not Open
Low Fuel Warning Indicator Stuck ON
Software & Calibration
11 bulletinsThis bulletin involves inspecting the software level and updating the software to S24.18
The Odometer Is Flashing / Blinking
The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)
Rear Cabin Comfort Controls (RCCC) and Front Cabin Comfort Controls (FCCC) Updates.
The Odometer Is Flashing / Blinking
The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)
The Odometer Is Flashing / Blinking
The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)
The Odometer Is Flashing / Blinking
The Odometer Is Flashing / Blinking (Document published to dealers has a February 2022 date indicated incorrectly)
DTC B2286-00 Calibration Not Learned - Lost Calibration Set
Brakes
9 bulletinsSWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.
After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in...
Read full bulletin
Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)
Flash: Brake System Control Module (BSCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C0500-00 - Brake System Hydraulic Leak.** Customers may also experience: ? Brake warning lamp is illuminated. ? Firm brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.
Brake Warning Lamp On In Cold Temperatures Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? C00500-00 - Brake System Hydraulic Leak. Customers may also experience: ? A brake warning lamp on in Instrument Panel Cluster (IPC) and a firmer brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.
Fuel Door Won't Open or is Stuck Closed Customers may experience one or more of the following: ? Fuel door won?t open or is stuck closed.
Read full bulletin
? Tabs holding the actuator which provide the push to open function on the fuel door have broken (Fig. 1) . This bulletin involves replacing the fuel filler door housing.
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.
Read full bulletin
Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL): U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.
Read full bulletin
Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL): U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.
Read full bulletin
Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDiagnostic Trouble Codes (DTCs) may have set without a Malfunction Indicator Lamp (MIL): U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module.
: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
Air Bags & Safety
6 bulletins1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
The customer may experience an airbag light on or seat belt chime when buckled.
Second Row Middle Seat Belt Does Not Retract Second row middle seat belt does not retract.
Read full bulletin
This bulletin involves inspecting and possibly repairing the seat belt retraction.
Second Row Middle Seat Belt Does Not Retract Second row middle seat belt does not retract.
Read full bulletin
This bulletin involves inspecting and possibly repairing the seat belt retraction.
Airbag Light On And/Or Passenger Seat Belt Unbuckled Message Displayed.
Read full bulletin
Driver And Passenger Seat Belt Connector Not Fully Seated
Erroneous Email Or Mobile App Message Notification For Airbag Light On
Tires & Wheels
1 bulletinSpare Tire Winch Operation.
Read full bulletin
Winch Cable Binding. (Document incorrectly indicates S2323000002)