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2027 Jeep Grand Cherokee TSBs

32 Technical Service Bulletins across 11 categories

Electrical

9 bulletins
11038643

Revised Customer Satisfaction Notification 66D Spark Plugs - Dealer Notification

11038554

Revised Customer Satisfaction Notification 66D Spark Plugs - Dealer Notification

11038517

Revised Customer Satisfaction Notification 66D Spark Plugs - Dealer Notification

11035064

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

11034342

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

11033956

Ambient cabin light fault B2811-02 inop.

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If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.

11033885

WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to...

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Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.

11033314

Claim Submission for Hurricane Spark Plug Repair

11033313

D-26-13 Rev. A Claim Submission for Hurricane Spark Plug Repair

Engine

5 bulletins
11038640

Engine Coolant Leak The customer may comment on the following: SYMPTOM: There is an external coolant leak near the exhaust side of the engine block.

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This bulletin involves performing a drive cycle of at least 40 miles (64 km) to verify the presence of a coolant leak. At the completion of the drive cycle, the vehicle odometer must not exceed 60 miles (97 km). If a coolant leak is confirmed, diagnose the source of the leak and perform the necessary repairs as required

11037570

Umbrella Valve Seal Missing From Cylinder Head Cover Vehicle may exhibit a MIL-ON.

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SYMPTOM: Upon inspection the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have set: P0300-00 - Random/Multiple Cylinder Misfire Detected. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. This bulletin involves inspecting for a missing umbrella valve seal on the underside of the cylinder head cover and, if necessary, replacing the cylinder head cover.

11036780

CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Spark Plugs Reference: 66D The spark plugs insulator on approximately...

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48,000 of the above vehicles may break due to excessive cylinder pressure. This pressure can cause the spark plug's ceramic insulator to crack, leading to a rough-running engine. If this issue is not resolved promptly, the broken fragments can fall into the cylinder and cause internal engine damage.

11036358

Umbrella Valve Seal Missing From Cylinder Vehicle may exhibit a MIL-ON.

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SYMPTOM: Upon inspection the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have set: P0300-00 - Random/Multiple Cylinder Misfire Detected. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. This bulletin involves inspecting for a missing umbrella valve seal on the underside of the cylinder head cover and, if necessary, replacing the cylinder head cover.

11036357

Umbrella Valve Seal Missing From Cylinder Head Cover Customer may experience a MIL-ON and/or an indication of low engine oil level.

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SYMPTOM: Upon inspection the technician may find the following: 1. One or more of the following Diagnostic Trouble Codes (DTCs) have set: P0300-00 - Random/Multiple Cylinder Misfire Detected. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. 2. Engine oil level is low. IMPORTANT! If none of above symptoms are present, this TSB does NOT apply. This bulletin involves inspecting the engine oil level, possibly inspecting for a missing umbrella valve seal on the underside of the cylinder head cover and, if necessary, replacing the cylinder head cover.

Brakes

4 bulletins
11038319

WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads.

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Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.

11036279

Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking...

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Assist Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

11036180

Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking...

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Assist Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

11032982

Hot Cup Holders Customers may comment on the following: When the rear heat temperature is set at or near max hot...

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output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

Steering

3 bulletins
11038532

R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: CarPlay application crash.

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Intermittent CarPlay connection or extended connection time. Apple CarPlay radio lagging, freezing or display glitches. Audio intermittently cuts out. Radio display blank. Intermittent Android Auto / CarPlay reconnection concern. Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. Android Auto launches automatically with a blank screen. Radio display goes blank while audio continues to play, and radio functions become inoperative. Vehicle Settings page becomes unresponsive or frozen. Android Auto fails to connect. FamCAM softkey requires multiple presses before launching. Radio resets or reboots while driving. Flashing odometer. Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. Surround View Camera (SVC) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: Improved Wi-Fi connectivity performance.

11038495

R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: CarPlay application crash.

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Intermittent CarPlay connection or extended connection time. Apple CarPlay radio lagging, freezing or display glitches. Audio intermittently cuts out. Radio display blank. Intermittent Android Auto / CarPlay reconnection concern. Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. Android Auto launches automatically with a blank screen. Radio display goes blank while audio continues to play, and radio functions become inoperative. Vehicle Settings page becomes unresponsive or frozen. Android Auto fails to connect. FamCAM softkey requires multiple presses before launching. Radio resets or reboots while driving. Flashing odometer. Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. Surround View Camera (SVC) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: Improved Wi-Fi connectivity performance.

11036280

Steering Dragging While Recreational Flat Towing Behind RV.

Pre-Delivery & Maintenance

2 bulletins
11038327

Warranty Newsletter Volume 12, Issue 7

11038325

FCA Caribbean Warranty Newsletter Volume 12, Issue 7

Infotainment

2 bulletins
11037357

Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following: -...

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Navigation Stability - Android Auto & Carplay stability & connectivity - Power management app - Distorted/glitchy display prior to startup animation - Text appearance display - Widget incorrect display - Turn signal blind spot response timing - Audio cut out - Drive Modes selection - Park assist Guidelines selction

11036766

Display Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

Hybrid & EV

2 bulletins
11036777

D-26-18 Rev. A Dealer Incentive for the Completion of Customer Satisfaction Notification 66D

11036776

ID-26-38 Rev. A Dealer Incentive for the Completion of Customer Satisfaction Notification 66D

Other

2 bulletins
11036775

Dealer Incentive for the Completion of Customer Satisfaction Notice (CSN) 66D

11036774

Dealer Incentive for the Completion of Customer Satisfaction Notice (CSN) 66D

Transmission

1 bulletin
11038329

The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement.

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The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)

Air Bags & Safety

1 bulletin
11037262

Airbag Warning Light On or Intermittent.

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The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

Body & Paint

1 bulletin
11035072

Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the...

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correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier