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HomeTSBsJeep2020 Grand Cherokee

2020 Jeep Grand Cherokee TSBs

515 Technical Service Bulletins across 17 categories

Infotainment

111 bulletins
11021581

Door speaker Inoperative or No Sound

11020265

Display Verify Z part number availability.

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Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only.

11017069

"Display Verify Z part number availability.

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Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."

11014529

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.

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Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

11000992

Checking Radio Software Level On A VP2 Radio

10251785

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

10248014

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

10243153

Apple CarPlay Does Not Work Or Not Connecting

10242779

Customer Satisfaction Notification ZD7 - Radio Software update

10241074

Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up.

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? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.

10241056

Customer Satisfaction Notification ZD7 - Radio Software Update

10240004

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

10240002

Customer Satisfaction Notification ZD7 - Radio Software Update

10234487

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

10231815

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following:...

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Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

10231792

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up.

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Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

10230541

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

10230194

Head unit button stuck DTC code B14DA-2A

10230078

Radio Reboot Continually

10230066

Radio Reboot Continually

10230056

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10230054

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10230048

Radio Volume Uncontrollable Or Changing On Its Own

10230032

Radio Screen Freeze, Blank Screen And Reset

10230028

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10229293

Uconnect Market Place APP Fatal Error Message

10229285

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10229038

?Device Not Supported? Message on the radio screen

10227736

Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34.

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Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch issue, features, modes and App?s change without drivers input (does not affect rearview camera). Wireless connectivity pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

10224036

8.4" Touchscreen Display Electrostatic Discharge Failure

10224030

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10223558

Customer Cannot Change Cluster Display Unit Settings

10223546

Speaker Makes Crackle Popping Noise

10223541

Radio Screen Black At Vehicle Startup After A Sleep Cycle

10223538

Clusters Distance To Turn Value Do Not Match The Radio Head Unit Value

10223466

Radio Reboot Continually

10223454

Radio Reboot Continually

10223444

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223442

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10223436

Radio Volume Uncontrollable Or Changing On Its Own

10223420

Radio Screen Freeze, Blank Screen And Reset

10223416

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10223306

Radio Reboot Continually

10223294

Radio Reboot Continually

10223284

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223282

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10223276

Radio Volume Uncontrollable Or Changing On Its Own

10223260

Radio Screen Freeze, Blank Screen And Reset

10223256

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10223076

?Device Not Supported? Message on the radio screen

10221843

Radio UConnect GPS Based Trip Computer Missing

10221723

Uconnect Market Place APP Fatal Error Message

10221715

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10221608

Head unit button stuck DTC code B14DA-2A

10221269

Error Code 20 Message On the Radio Screen

10221259

Error Code 20 Message On the Radio Screen

10221258

Radio Screen Freeze, Blank Screen And Reset

10221177

Radio Screen Freeze, Blank Screen And Reset

10221137

Apple CarPlay Does Not Work Or Not Connecting

10221134

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10220911

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10220909

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10220694

?Device Not Supported? Message on the radio screen

10220569

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10220541

Blind Spot Unavailable Message Displayed On Cluster

10219982

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218521

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10212297

?Device Not Supported? Message on the radio screen

10198400

Radio Reboot Continually

10198388

Radio Reboot Continually

10198378

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10198376

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10198370

Radio Volume Uncontrollable Or Changing On Its Own

10198354

Radio Screen Freeze, Blank Screen And Reset

10198350

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10194030

Radio Screen Freeze, Blank Screen And Reset

10193990

Apple CarPlay Does Not Work Or Not Connecting

10193987

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10190658

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10190656

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10188773

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

10188745

Blind Spot Unavailable Message Displayed On Cluster

10184713

8.4" Touchscreen Display Electrostatic Discharge Failure

10184707

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10184413

8.4" Touchscreen Display Electrostatic Discharge Failure

10184407

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10181559

(Revision A) Clusters Distance To Turn Value Does Not Match The Radio Head Unit Value Navigation

10181558

Navigation Shows Incorrect Location

10180233

Radio UConnect GPS Based Trip Computer Missing

10178650

Uconnect Market Place APP Fatal Error Message

10178642

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10177503

Customer Cannot Change Cluster Display Unit Settings

10177491

Speaker Makes Crackle Popping Noise

10177486

Radio Screen Black At Vehicle Startup After A Sleep Cycle

10177483

Clusters Distance To Turn Value Do Not Match The Radio Head Unit Value

10177471

VP2R Radio Clock Not Keeping Time

10176540

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

10176519

Radio Screen Black At Vehicle Startup After A Sleep Cycle

10175689

Radio Issues With iPhone 11

10175688

Error Code 20 Message On the Radio Screen

10175557

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21.

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Customers may experience one or more of the following:Speaker crackling noise.

10175504

Satellite Radio Inoperative Radio Has Code B156B-13.

10175144

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21.

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Customers may experience one or more of the following:Speaker crackling noise.

10175091

Satellite Radio Inoperative Radio Has Code B156B-13.

10174224

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21.

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Customers may experience one or more of the following:Speaker crackling noise.

10174171

Satellite Radio Inoperative Radio Has Code B156B-13.

10173325

Customer Can Not Change Cluster Display Unit Settings

10173309

Radio Screen Black At Vehicle Startup After A Sleep Cycle

10173305

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

10170389

Radio Enhancements This bulletin involves updating the radio software level to 1848.24.

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Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

Electrical

91 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11024323

MODULE - STEERING CONTROL & COLUMN

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11013256

FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH.

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Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11011512

HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry.

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If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247953

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10243172

Low Charging Voltage Displayed On Cluster

10236915

Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that...

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can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.

10234424

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10230333

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0606 - Internal Control Processor. Customers my also comment on the following: Vehicle in Limp Mode with the Electronic Throttle Control (ETC) light flashing.

10230326

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0606 - Internal Control Processor. Customers my also comment on the following:Vehicle in Limp Mode with the Electronic Throttle Control (ETC) light flashing.

10230301

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10230183

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10230058

Customer complains of a MIL-on condition.

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Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

10229344

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:.

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UAV radios - 34.2. UCV radios - 30.21. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise.

10229288

Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification

10229059

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10229041

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10227721

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

10227712

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10225369

Ambient Temperature Sensor Servicing.

10225232

Ambient Temperature Sensor Servicing.

10224098

Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201102 Refer to China Joint Venture (JV) released document...

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AN-K8-18-20201102, for details on this service action.

10223952

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC) has been set:P00FD-00 - Battery B State Of Charge Performance.

10223797

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0606 - Internal Control Processor. Customers my also comment on the following: Vehicle in Limp Mode with the Electronic Throttle Control (ETC) light flashing.

10223790

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0606 - Internal Control Processor. Customers my also comment on the following:Vehicle in Limp Mode with the Electronic Throttle Control (ETC) light flashing.

10223765

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10223552

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

10223446

Customer complains of a MIL-on condition.

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Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

10223286

Customer complains of a MIL-on condition.

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Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

10223097

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10223079

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10222998

Flash: Memory Seat Module (MSM) Updates This bulletin involves reprogramming the MSM with the latest available software.

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Upon further investigation the technician may find the following stored Diagnostic Trouble Code (DTC): B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may also experience one or more of the following:Memory seat functionality is inoperative. Memory recall functionality is inoperative. Memory saving functionality to profiles 1 or 2 is inoperative. Easy entry&exit functionality is inoperative.

10221829

Blind Spot LED Stays ON.

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DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open

10221774

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:.

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UAV radios - 34.2. UCV radios - 30.21. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise.

10221718

Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification

10221597

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221343

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5.

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Customers may experience one or more of the following: Lost radio presets. High pitch squeal, pop or humming sound coming from all of the speakers. SXM favorite song list empty. Radio display screen is black when the ignition is on. Radio may reset/reboots, turn itself off and then back on again. Radios resets when a Bluetooth paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). Incorrect navigation address/location/directions. Navigation stuck on loading screen or not appearing at all. Lost navigation settings. Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise. In addition the following enhancements are included:Bluetooth improvements. VR improvements. Improve Navigation zoom and scrolling feature on map.

10221288

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10221228

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.

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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

10221185

Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a...

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missing wiring harness secured to the headliner. Customers may experience the following:The SOS and Assist buttons on the rearview mirror do not work.If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system working so when the subscription is active it will work properly.

10221164

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10221153

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

10221152

Battery Tester Warranty Code Procedures, Medtronic Update Process

10220992

Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a...

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missing wiring harness secured to the headliner. Customers may experience the following: The SOS and Assist buttons on the rearview mirror do not work. If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system working so when the subscription is active it will work properly.

10220946

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may notice the following condition:The oil change interval is too short. The oil change message shows up at around 12,000 km / 7,456 mi or earlier and the normal oil change interval is 12 months or 20,000 km / 12,427 mi.

10220715

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10220697

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10220108

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW)...

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with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.

10215866

Low Charging Voltage Displayed On Cluster

10212447

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10212318

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10212300

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10198380

Customer complains of a MIL-on condition.

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Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

10194038

Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a...

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missing wiring harness secured to the headliner. Customers may experience the following:The SOS and Assist buttons on the rearview mirror do not work.If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system working so when the subscription is active it will work properly.

10194017

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10190739

Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a...

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missing wiring harness secured to the headliner. Customers may experience the following: The SOS and Assist buttons on the rearview mirror do not work. If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system working so when the subscription is active it will work properly.

10190693

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may notice the following condition:The oil change interval is too short. The oil change message shows up at around 12,000 km / 7,456 mi or earlier and the normal oil change interval is 12 months or 20,000 km / 12,427 mi.

10187045

Low Charging Voltage Displayed On Cluster

10184778

No Start Condition, Low Battery Voltage And Battery Light On, DTC P2503, P2504 Active Or Stored

10184776

Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201102 Refer to China Joint Venture (JV) released document...

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AN-K8-18-20201102, for details on this service action.

10184476

Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201102 Refer to China Joint Venture (JV) released document...

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AN-K8-18-20201102, for details on this service action.

10183063

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC) has been set:P00FD-00 - Battery B State Of Charge Performance.

10181642

Flash: Battery Pack Control Module (BPCM) Updates - AN-K8PHEV-18-20200925 Refer to China Joint Venture (JV) released...

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document AN-K8PHEV-18-20200925, for details on this service action.

10181639

Flash: Power Inverter Module (PIM) Updates - AN-K8PHEV-18-20200927 Refer to China Joint Venture (JV) released document...

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AN-K8PHEV-18-20200927, for details on this service action.

10181638

Flash: Powertrain Control Module (PCM) Updates - AN-K8PHEV-18-20200926 Refer to China Joint Venture (JV) released...

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document AN-K8PHEV-18-20200926, for details on this service action.

10181601

Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20200824 Refer to China Joint Venture (JV) released document...

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AN-K8-18-20200824, for details on this service action.

10181584

No Crank, No Start, Multiple DTC?s For Loss Of Communication Or Ignition Circuit Open Setting In Multiple Modules

10181501

SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair.

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In order to determine proper root cause, please note if sensors are broken and email pictures of sensor before removal to FCA Redacted Content. Analysis of TPM Sensor warranty returns are reported back as TNF or TPM Sensors are returned damaged( cracked or broken) and cannot be analyzed to determine failure mode.

10180219

Blind Spot LED Stays ON.

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DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open

10178701

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:.

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UAV radios - 34.2. UCV radios - 30.21. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise.

10178645

Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification

10177497

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

10176528

Battery Vent Tube Does Not Align With Some New Battery Installations

10175741

Powertrain Control Module (PCM) Replacement - P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation) ...

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This bulletin involves replacing the Powertrain Control Module (PCM) and re-programming with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Code (DTC) set in the PCM memory:P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation).

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10175657

Low Charging Voltage Displayed On Cluster

10175499

Low Charging Voltage Displayed On Cluster

10173345

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring...

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the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 C (40 F), the heated seats or heated steering wheel turn on by themselves. If above 26 C (80 F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.

10173328

Key Programming, Security Pin Request, Pin Invalid

10173323

Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On...

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Stop Start Equipped Vehicles

10170375

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW)...

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with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.

10169256

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW)...

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with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.

Engine

86 bulletins
11029770

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...

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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11026631

THROTTLE BODY - NONE

11026570

ISOLATOR - ENGINE MOUNT

11026565

ISOLATOR - ENGINE MOUNT

11025028

Engine Oil Leak

11023618

Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes.

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This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

11021043

Engine Rattle Noise

11020855

To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins...

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that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.

11020608

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...

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roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

11019773

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.

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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

11019618

"Spark Knock/Engine Symptoms Customers may experience the following: Knocking or pinging noise coming from the engine upon acceleration.

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This bulletin involves cleaning the piston heads and cylinder head combustion chambers to resolve a spark knock condition being caused by oil intrusion through the PCV system."

11018482

"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...

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Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "

11018451

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

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Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

11016439

Misfire DTCs, Rough Idle, Valvetrain Noise

11016296

VALVE - OIL CONTROL

11016107

Engine Rattle Noise

11015297

Engine Noise

11015065

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

11014231

"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

11013643

THROTTLE BODY

11001459

Suspected Engine Coolant Leak

11001198

Suspected Engine Coolant Leak

11000824

"GENERATOR Engine Prior to alternator/generator removal: 1.

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Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."

11000795

"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...

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body replacement."

11000195

"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."

10248877

Verifying Camshaft Diagnosis

10248505

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

10247965

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

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Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10247963

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

10247906

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247905

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247472

Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold.

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This bulletin involves replacing the exhaust manifolds.

10244344

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

10243192

Suspected engine coolant leak.

10243131

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

10240035

MIL lamp-on. Engine noise, rattle.

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Misfire or rough running.

10239957

Water Quality When Mixed With Engine Coolant

10234438

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

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Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10234436

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

10234379

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234378

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10230029

Customer Complaint May Include Engine Oil Leak Or Consumption

10229032

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10227734

Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto...

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resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knocking or pinging noise coming from the engine upon acceleration.

10224028

(Rev. A) Malfunction Indicator Light (MIL) Illuminated.

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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

10223551

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software.

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(ETL, ETM, ETN Engines)

10223417

Customer Complaint May Include Engine Oil Leak Or Consumption

10223257

Customer Complaint May Include Engine Oil Leak Or Consumption

10223070

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10221861

Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version.

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This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221277

Customer Complaint May Include Engine Oil Leak Or Consumption

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220918

CEL (Check Engine Lamp) On, DTC P0197 Engine Oil Temperature Low

10220688

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10220492

MASTER CYLINDER, Brake For a brake pedal feel complaint, power bleed the brake system to try and resolve the issue...

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before replacing the master cylinder.

10218584

Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling...

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the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

10215881

Customer may complain of a MIL lamp on.

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Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

10215879

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10212473

Customer Complaint May Include Engine Oil Leak Or Consumption

10212291

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10198351

Customer Complaint May Include Engine Oil Leak Or Consumption

10190667

Customer complaint may include engine oil leak/consumption.

10190665

CEL (Check Engine Lamp) On, DTC P0197 Engine Oil Temperature Low

10188616

MASTER CYLINDER, Brake For a brake pedal feel complaint, power bleed the brake system to try and resolve the issue...

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before replacing the master cylinder.

10187706

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.

10187686

3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following: Rough running engine.

10187653

Check Engine Light Illuminated, Stop Start Function Inoperative

10187060

Customer may complain of a MIL lamp on.

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Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

10187058

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10184705

(Rev. A) Malfunction Indicator Light (MIL) Illuminated.

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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

10184405

(Rev. A) Malfunction Indicator Light (MIL) Illuminated.

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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

10181583

(Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then...

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Desired Gear, D on PRNDL Flashing

10181516

CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring...

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seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring. The blue O-Ring (thicker cross section than green & black) is part 68029300A$.~ If ordering this oil filler cap for a warranty repair due to a damaged/missing O-ring, please note that returned caps replaced for an O-ring issue will be subject to chargeback.

10180251

Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version.

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This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.

10176546

Customer complaint may include an overfilled engine crankcase after an oil change.

10176474

SENSOR, Park Assist For diagnostic issues relating to any of the following Park Assist error conditions: SERVICE PARK...

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TRONICS ON CLUSTER VEHICLE WITH FAULT B1297-12-PTS SENSOR. CUSTOMER STATES PARK ASSIST NOT WORKING WITH SENSOR INOP The Product Development team requests that photos be taken of any suspected failed sensors before any repair to the sensor is started on the vehicle. Also, please email a copy of the VSR and sensor photos to the following FCA engineers: FCA Redacted Content We will review the scan report and photos, and let you know the next steps as soon as we can. If no response in 15 minutes, proceed with repair.

10175698

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position...

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Sensor Circuit Performance

10175555

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may notice one or more of the following conditions:A loud whistle noise upon engine start up. Rough and/or erratic transmission shifting between gears during normal drive cycles.

10175142

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may notice one or more of the following conditions:A loud whistle noise upon engine start up. Rough and/or erratic transmission shifting between gears during normal drive cycles.

10174222

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may notice one or more of the following conditions:A loud whistle noise upon engine start up. Rough and/or erratic transmission shifting between gears during normal drive cycles.

10173284

BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in...

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Chrysler, Jeep, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover by trimming 3mm of rubber on left side & bottom. ?WK ? Jeep Grand Cherokee ?WD ? Dodge Durango WK/WD NOTE:A vent kit is being created now and will replace the existing tube with a longer one and add an elbow to it for routing (availability is TBD).

10170415

Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version.

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This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.

10170395

Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version.

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This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.

10170312

SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be...

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recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair.

Body & Paint

54 bulletins
11027650

LATCH - LIFTGATE

11027649

LATCH - LIFTGATE

11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

10247995

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10236969

Mirror

10234468

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229995

MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or...

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Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or body.2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10229162

Glove Box Hard To Close This bulletin involves replacing the glove box bumpers.

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Customers may comment on the following: The glove box is hard to close.

10227986

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10223987

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10223383

MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or...

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Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or body.2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10223223

MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or...

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Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or body.2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10223200

Glove Box Hard To Close This bulletin involves replacing the glove box bumpers.

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Customers may comment on the following: The glove box is hard to close.

10221377

Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage.

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The Latch is now released for service under part number 68599540A$.

10221161

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

10221157

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

10221140

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

10220841

GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an...

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email to FCA Redacted Contentbefore disassembly. If no response in 15 minutes, please proceed with the repair

10220818

Glove Box Hard To Close This bulletin involves replacing the glove box bumpers.

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Customers may comment on the following: The glove box is hard to close.

10219995

MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with...

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wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose condition is found with respect to the door or body.2.) Email images of concerns torohit.meshram@fcagroup.com For additional questions, call (313) 802-8649. If no response in 15 minutes, proceed with repair.

10215908

Squeak Chirp Creak Noise From Left Quarter Panel Area

10215838

MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with...

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wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose condition is found with respect to the door or body.2.) Email images of concerns toFCA Redacted Content. For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10215833

WINDSHIELD Windshield cracked or blemish.

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When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

10214621

Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves reprogramming the IPC with the latest available software.

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Customers may comment on the following:Customer cannot toggle between MPH and KPH speedometer.

10212422

Glove Box Hard To Close This bulletin involves replacing the glove box bumpers.

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Customers may comment on the following: The glove box is hard to close.

10204372

Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners.

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Customers may comment on the following:Rattle coming from sunroof.

10204343

Water Leak From Overhead Console, A Pillar And Or Headliner.

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Sunroof Drain Tube Inspection.

10204295

Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content.

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If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content

10198297

MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or...

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Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or body.2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10194014

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

10194010

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

10193993

The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually

10190588

GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an...

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email to FCA Redacted Contentbefore disassembly. If no response in 15 minutes, please proceed with the repair

10187087

Squeak Chirp Creak Noise From Left Quarter Panel Area

10187017

MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with...

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wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose condition is found with respect to the door or body.2.) Email images of concerns toFCA Redacted Content. For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10187012

WINDSHIELD Windshield cracked or blemish.

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When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

10183098

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10176537

Mirror Blind Spot Indicators Stay Illuminated

10176518

Liftgate Will Not Power Close Liftgate Ajar Light Will Be On.

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Liftgate Will Not Power Open.

10175648

Water Leak At Rear Lift Gate D Pillar.

10175498

Overhead Console, Liftgate, Dome Light And Sunroof Controls Inoperative

10175468

Creaking Noise From Front Of Vehicle With Body Flex

10175086

Overhead Console, Liftgate, Dome Light And Sunroof Controls Inoperative

10175056

Creaking Noise From Front Of Vehicle With Body Flex

10174166

Overhead Console, Liftgate, Dome Light And Sunroof Controls Inoperative

10174136

Creaking Noise From Front Of Vehicle With Body Flex

10169143

MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with...

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wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern -Highlightingflareadhesive surface location where the misaligned/loose condition is found with respect to the door or body.2.) Email images of concerns torohit.meshram@fcagroup.com For additional questions, call (313) 802-8649. If no response in 15 minutes, proceed with repair.

Other

46 bulletins
11029764

WATER PUMP

11029763

WATER PUMP

11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11026571

Hose- Oil Cooler Inlet, Outlet

11010205

Plate - Planetary

11006814

PUMP WATER & CONNECTOR - OIL COOLER TUBE

11005356

CARRIER PLANETARY & SHAFT KIT - OUTPUT

11002351

PUMP WATER & CONNECTOR - OIL COOLER TUBE

11002350

PUMP WATER & CONNECTOR - OIL COOLER TUBE

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10229260

Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the...

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VIN and provide the following information: 1.) Take image of customer concern 2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10223547

Volume Uncontrollable Or Stuck On High

10221813

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10221690

Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the...

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VIN and provide the following information: 1.) Take image of customer concern 2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10221446

Panasonic VP4R Wi-Fi New Enrollment Pause

10221425

Panasonic VP4R Wi-Fi New Enrollment Pause

10221303

No Crank No Start, Click No Start

10221154

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10221148

Rear Wiper Inoperative

10220871

Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV

10220560

Vehicle Sway While Being Flat Towed Behind A RV

10220550

Jeep Off Road Pages Missing Latitude And Longitude Coordinates

10220548

Favorite Song On-Air Alert List Empty

10215912

Crank No Start Condition, No DTC?s

10214578

Panasonic VP4R Wi-Fi New Enrollment Pause

10212472

No Crank No Start, Click No Start

10194007

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10194001

Rear Wiper Inoperative

10190618

Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV

10188764

Vehicle Sway While Being Flat Towed Behind A RV

10188754

Jeep Off Road Pages Missing Latitude And Longitude Coordinates

10188752

Favorite Song On-Air Alert List Empty

10187640

Wind Noise Or Fluttering When Driving at Highway Speeds

10187091

Crank No Start Condition, No DTC?s

10180203

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10178617

Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the...

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VIN and provide the following information: 1.) Take image of customer concern 2.) Email images of concerns toFCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10177504

Blind Spot Or Park Assist Warnings, False Activation

10177492

Volume Uncontrollable Or Stuck On High

10175743

Disinfectant Solution Recommended for COVID-19

10175662

Apps Or Icons Grayed Out

10175488

Owner complains vehicle does not start.

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Technician observed the vehicle has a no crank, not start condition.

10175076

Owner complains vehicle does not start.

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Technician observed the vehicle has a no crank, not start condition.

10174156

Owner complains vehicle does not start.

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Technician observed the vehicle has a no crank, not start condition.

10173318

Power Lift Gate Opens 1 To 2 Feet Then Closes

Transmission

38 bulletins
11026673

Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...

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vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.

11020636

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

11018453

"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...

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used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."

11018452

Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...

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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11016879

"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."

11016061

"Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and...

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transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11015811

"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...

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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11013652

TRANSMISSION - 8 SPEED

11013597

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"

11013016

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

11011921

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"

11010259

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11009027

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "

11008913

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11008200

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11007649

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11006254

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11004944

No Reverse And/Or Forward Gear After D-Clutch Repair.

11004940

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...

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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.

11001771

"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11001310

"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

10248562

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10244401

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10230559

Transmission Control Module (TCM) Updates

10229556

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may notice the following condition:Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.

10229513

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10225408

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may notice the following condition:Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.

10225271

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may notice the following condition:Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.

10223963

Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.

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Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.

10223556

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10220007

SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel...

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to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.

10183074

Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.

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Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.

10181573

There Is No Backup Camera Image Displayed When Shifting To Reverse.

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DTC?s U0264-00 And B280B-00 May Be Set

10177501

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

10168478

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may experience one or both of the following conditions:Poor shift quality or ?bump? experienced during 3-2, 2-1 coastdowns.

10168476

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may comment on the following condition: Perceive rough and/or erratic transmission shifting between gears during normal drive cycles.

10168475

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may notice the following condition: Rough and/or erratic transmission shifting between gears during normal drive cycles.

Brakes

17 bulletins
10230502

Mopar trailer brake controller.

10229296

During A WiTech Session The ABS And Traction Control Lights Turn On.

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Multiple ABS And PCM DTC?s Set

10229150

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

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The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10223980

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

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The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10223188

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

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The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10221726

During A WiTech Session The ABS And Traction Control Lights Turn On.

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Multiple ABS And PCM DTC?s Set

10221376

Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on...

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without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process, if possible please avoid seperating the ECU and HCU.

10221368

Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on...

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without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please - Obtain a vehicle scan report with the diagnostic environmental data. - Record the Primary Pressure Sensor value ($2002) and the Primary Pressure Sensor offset ($2007). - then, continue with your normal diagnostic process.

10221363

Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on...

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without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Module please contact FCA Redacted Content. If there is no response within 15 minutes of initiating your call, please continue with your normal diagnostic process.

10220806

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

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The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10218549

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

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The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10212410

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

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The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10183091

Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors.

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The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.

10178653

During A WiTech Session The ABS And Traction Control Lights Turn On.

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Multiple ABS And PCM DTC?s Set

10175506

ABS And ESP Warning In EVIC C0037-1D C003A-1D

10175093

ABS And ESP Warning In EVIC C0037-1D C003A-1D

10174173

ABS And ESP Warning In EVIC C0037-1D C003A-1D

Pre-Delivery & Maintenance

16 bulletins
11023329

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

11022026

Verify Reman part number availability.

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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

11021845

Verify Reman part number availability.

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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

11019600

Warranty Newsletter Volume 11, Issue 6

11019598

FCA Caribbean Warranty Newsletter Volume 11, Issue 6

11011774

Backup Camera Poor Image Quality Inspection

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10230302

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

10230038

Memory Seat Does Not Recall Memory Settings

10223766

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

10223549

Memory Seat Does Not Recall Memory Settings

10223426

Memory Seat Does Not Recall Memory Settings

10223266

Memory Seat Does Not Recall Memory Settings

10198360

Memory Seat Does Not Recall Memory Settings

10177494

Memory Seat Does Not Recall Memory Settings

Fuel System

16 bulletins
11018500

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

11018408

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

11015125

RAIL - FUEL

10242824

Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off.

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This bulletin involves inspecting and replacing the fuel filler tube

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10230141

UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35.

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Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Radio resets with RPM less than 1000 RPM (2020 JL with UKG and 3.0L Diesel - EXJ).

10223369

UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35.

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Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Radio resets with RPM less than 1000 RPM (2020 JL with UKG and 3.0L Diesel - EXJ).

10221168

Diesel Fuel Injector Cleaning Procedure

10220071

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10215959

Radio Enhancements This bulletin involves updating the radio software level to 1848.34.

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Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

10198463

UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35.

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Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Radio resets with RPM less than 1000 RPM (2020 JL with UKG and 3.0L Diesel - EXJ).

10194021

Diesel Fuel Injector Cleaning Procedure

10187138

Radio Enhancements This bulletin involves updating the radio software level to 1848.34.

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Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

10175721

Fuel Vapor Hose Not Connected This bulletin involves inspecting and connecting a loose fuel vapor hose.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set:P0441 - EVAP Purge System Performance. P0456 - EVAP System Small Leak. P0455 - EVAP System Large Leak. Customer or technician may also experience the following:Fuel odor smell in the left rear wheel opening.

10169219

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Suspension

13 bulletins
11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

10248848

Spring Front Upr - Isolator Before replacing this part.

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Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

10224043

Clunk Or Pop Noise From Front Suspension On Rough Road

10221787

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10221274

Air Suspension System Diagnosis

10220923

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

10190670

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

10184720

Clunk Or Pop Noise From Front Suspension On Rough Road

10184420

Clunk Or Pop Noise From Front Suspension On Rough Road

10181564

(Revision A) Clunk Noise From Rear Suspension

10180177

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10176517

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

Lighting

12 bulletins
11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

10231711

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

10229437

WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit.

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If sales code XF2 is added to vehicle a DTC error maybe a result.

10225300

WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit.

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If sales code XF2 is added to vehicle a DTC error maybe a result.

10225163

WL trailer tow lighting kit No trailer tow sales codes are required to be added to the vehicle with use of this kit.

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If sales code XF2 is added to vehicle a DTC error maybe a result.

10223532

Service 4wd Light On, Message AWD System Service Required

10222916

Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative

10221500

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation...

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clearing.

10175625

HEADLAMP After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for...

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Moisture / Condensation issue, please e-mail pictures of the Moisture / Condensation issue to FCA Redacted Content

10175505

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

10175092

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

10174172

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

Steering

7 bulletins
10243196

Steering Column Power Tilt Inoperative

10230104

UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs...

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oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only)

10223332

UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs...

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oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only)

10221256

Steering Column Power Tilt Inoperative

10198426

UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs...

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oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only)

10176535

Heated Seats, Heated Steering Wheel And Ventilated Seats Inoperative

10175674

Hands On Steering Wheel Message In EVIC

Tires & Wheels

4 bulletins
10229049

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

10223087

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

10220705

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

10212308

RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative

Hybrid & EV

1 bulletin
10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

Software & Calibration

1 bulletin
10230441

Updated Technical Service Bulletin (TSB) Format

HVAC & Climate

1 bulletin
10220891

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...

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system

Air Bags & Safety

1 bulletin
10181543

Airbag Light Is On Or Power Door Locks Inoperative.

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DTC?s U113D-00, B25AF-2A, B1830-11, B182C-11, And B007F-11 May Be Present.