2014 Jeep Grand Cherokee TSBs
625 Technical Service Bulletins across 16 categories
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132 bulletinsPlate - Planetary
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1
Intermittent Extended Crank, Long Crank Time.
MIL Illumination Diagnostic and System Improvements
Automatic Temperature Control- Cabin Temperature Too High
Rattle, vibration, or squeak sound coming from heat shield underneath the vehicle.
Pentastar Oil Filter Adapter
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and...
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bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA).~ Replace old shield (1UQ14TRMAA) with new shield (1XN96TRMAA) and bracket (68100737AA).~ The new bracket (68100737AA) is only needed if the vehicle doesn't already have it (check PN on phyical part)
Blind Spot Or Park Assist Warnings, False Activation
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Front heated seats improvements.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
Load Floor Handle.
Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Front heated seats improvements.
Cruise Control Inoperative.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Blind Spot Or Park Assist Warnings, False Activation
Disinfectant Solution Recommended for COVID-19
No Start, No CAN C BUS Communications
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.
Rattle Or Squeak Noise Under Vehicle This bulletin involves inspecting the toe pan heat shield for a missing fastener...
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nut and installing a nut if missing. Rattle, vibration, or squeak sound coming from heat shield underneath the vehicle.
Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and...
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bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA).~ Replace old shield (1UQ14TRMAA) with new shield (1XN96TRMAA) and bracket (68100737AA).~ The new bracket (68100737AA) is only needed if the vehicle doesn't already have it (check PN on phyical part)
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary...
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to replace the load floor assembly for a replacement load floor handle
SUBJECT: Accessory Kit to Enhance Flat Tow Performance SYMPTOM/CONDITION: The customer may describe that their...
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vehicle shakes or bounces while being flat towed.
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Engine
129 bulletinsADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Water Quality When Mixed With Engine Coolant
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Flash: Power Control Module Software Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. The customers may experience one or all of the following: - Customer may experience a "detonation" type of noise while accelerating or at idle. - Customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting to increase Cruise Set Speed. Turning the ignition off and back on will clear the condition. - MIL light illuminates and DTC P2463-00 ?Diesel Particulate Filter- Soot Accumulation? set in the PCM.
Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission...
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Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles e
Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes...
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(DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.
Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.
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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Flash: HVAC System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software.
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Some customers may experience one or more of the following conditions:HVAC is shutting off during a cold engine crank due to low voltage, user will need to manually turn HVAC system back on.. Erratic blower speed operation when using HVAC system in auto mode. Brief burst of hot or cold air after adjusting the HVAC temperature setting. Updating the HVAC software will correct these conditions.
(Rev. A) Malfunction Indicator Light (MIL) Illuminated.
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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is...
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being replaced due to P249C, P203E, or P24F3 on a 2014-2016 model year 3.0L Turbo Diesel (EXF) on DS or WK, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.
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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software.
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? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? 3-2, 2-1 Shift bump on deceleration. ? Less than desired shift quality during hard acceleration. ? Excessive shifts during cruise control operation. ? Intermittent delay shift condition. ? Less than desired engine braking during downhill descent. ? Manual gear selection improvements at higher altitudes. ? Less than desired driveability performance in 4 low. ? Hesitation improvements. ? Inconsistent and/or harsh 1-2, 2-3, 3-4, 4-5 upshifts at moderate throttle. ? Inconsistent and/or harsh lift-foot upshifts. ? Inconsistent and/or harsh coasting 3-2, 2-1 downshifts in Hi or Lo range. ? Ratio fault detection during 1-2 upshift or 8-7 downshift. ? Grade hunting (repeated shifting while ascending a grade). ? 8-7-8 shift busyness when approaching max vehicle speed. ? Undesired gear selection at high altitude. ? Undesired gear selection when driving downhill (not enough powertrain braking). ? Time to exit TIP (manual/paddle shift mode) takes too long. ? Unintended downshifts driving at certain speeds. ? 4-3 coasting downshift may cause excessive engine noise during engine braking. ? Shift hanging when vehicle is started cold. ? Undesired shift toggling in Manual/Paddle Shift mode. ? Lo range selec-speed control 1-2 shift busyness.
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain...
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Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic P0087-00 - Fuel Rail Pressure Too Low. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P0171-00 - System Too Lean (Bank 1). P0172-00 - System Too Rich (Bank 1). P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. P1288-00 - NOX Sensor 1/2 Zero Offset Too High. P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. P1296-00 - EGR Slow Response - Increasing Flow. P1297-00 - EGR Slow Response - Decreasing Flow. P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. P062B-00 - Internal Control Module Fuel Injector Control Circuit Performance. P0088-00 - Fuel Rail Pressure Too High. P016F-00 - Closed Loop fuel Pressure Control At Limit - Pressure Too Low. P009A-00 - Intake Air Temperature / Ambient Air Temperature Correlation. P0234-00 - Turbocharger Overboost Condition. P0420-00 - Catalyst Efficiency (Bank 1). P050E-00 - Cold Start Engine Exhaust Temperature Too Low. P05F8-00 - Reductant Heater Control Module Performance. P061B-00 - Internal Control Module Torque Calculation Performance. P0128-00 - Thermostat Rationality. P1D30-00- Oil Viscosity Too Low. P200A-00 - Intake Manifold Runner Performance - Bank 1. P200B-00 - Intake Manifold Runner Performance - Bank 2. P202E-00 - Reductant Injection Valve Circui
Flash: Power Control Module Software Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. The customers may experience one or all of the following: - Customer may experience a "detonation" type of noise while accelerating or at idle. - Customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting to increase Cruise Set Speed. Turning the ignition off and back on will clear the condition. - MIL light illuminates and DTC P2463-00 ?Diesel Particulate Filter- Soot Accumulation? set in the PCM.
8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission...
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Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be performed on all 8-speed transmissions when the transmission is repaired/replaced and/or the Valve Body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.
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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.
3.0L Ecodiesel Engine Oil Information
Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads.
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A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.
Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478.
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Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and...
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reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P0088-00 - FUEL RAIL PRESSURE TOO HIGH ? P016F-00 - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P05F8-00 REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B-00 - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B-00 - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P0128-00 - THERMOSTAT RATIONALITY ? P1D30-00 - OIL VISCOSITY TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P203E-00 - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20BE-00 - REDUCTANT PRESSURE LINE HEATER CONTROL CIRCUIT PERFORMANCE ? P20EE-00 - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P20C2-00 - REDUCTANT HE
Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift...
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quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X95 Warranty Extension This bulletin involves replacing the crankshaft tone wheel.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set :P0335-00 - Crankshaft Position Sensor Circuit. P0336-00 - Crankshaft Position Sensor Performance. Customers may also comment the following:The vehicle will not accelerate quickly over 80 kph (50 mph) (vehicle is in limp mode). This symptom/condition is cause from missing magnetic material on the crankshaft tone wheel
Warranty Bulletin D-21-11 (X95) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 Jeep Grand Cherokee (WK)
3.0L Ecodiesel Engine Oil Information
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Flash: Instrument Panel Cluster Update For Japan And South Korea This bulletin involves flashing the instrument cluster.
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The customer may experience one or all of the following: - Korean characters in the instrument cluster for a few seconds when the door is opened and when the engine is turned off. The wrong characters only appear for a few seconds then the cluster displays the correct characters. - ?Low Battery Voltage? text message shown erroneously in the EVIC.
Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and...
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reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P0088-00 - FUEL RAIL PRESSURE TOO HIGH ? P016F-00 - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P05F8-00 REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B-00 - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B-00 - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P0128-00 - THERMOSTAT RATIONALITY ? P1D30-00 - OIL VISCOSITY TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P203E-00 - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20BE-00 - REDUCTANT PRESSURE LINE HEATER CONTROL CIRCUIT PERFORMANCE ? P20EE-00 - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P20C2-00 - REDUCTANT HE
Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift...
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quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.
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A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Flash: MIL Illumination - Remote Start, Diagnostic and System Improvements This bulletin involves selectively erasing...
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and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Remote Start will not start the vehicle in cold 14 F (-10 C) ambient temperatures. Software enhancements will help this issue. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P0088-00 - FUEL RAIL PRESSURE TOO HIGH ? P016F-00 - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P05F8-00 REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B-00 - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B-00 - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P0128-00 - THERMOSTAT RATIONALITY ? P1D30-00 - OIL VISCOSITY TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P203E-00 - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUI
Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift...
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quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
Flash: Vehicle Enhancement This bulletin involves updating the Body Control Module (BCM) software.
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The customer may experience one or all of the following: False security alarm activation. A significant delay to update the ambient air temperature display. Intermittently the interior lights may not turn on with the first press of the key fob. Ambient temperature may display - 40 F/-40 C for a few seconds at start up. Courtesy lamps are dim when approaching the vehicle after a remote start. Intermittently the vehicle may not start, after the vehicle has been driven and then trying to restart the vehicle with remote start. Back lighting flickers after a remote start, the condition is gone after entering the vehicle and restarting it. Engine may turn off, after the vehicle is remote started and then unlocking the vehicle with the liftgate passive entry. (Diesel Only) (Diesel Only) False DTC setting for front Daytime Running Lamps (DRL) circuit open, DRL will work properly. False setting for B16D3-15 Right DRL Lamp Control - Circuit Short To Battery Or Open. False setting for B16CF-15 Left DRL Lamp Control - Circuit Short To Battery Or Open.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain...
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Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: P20C2-00 - Reductant Heater 3 Control Circuit Performance. P204F-00 - Reductant System Performance. P20E9-00 - Reductant Pressure Too High. P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. P1288-00 - NOX Sensor 1/2 Zero Offset Too High. P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P241D-00 - Scr Inducement - Forced Engine Shutdown.P0420-00 - Catalyst Efficiency (Bank 1). P1297-00 - EGR Slow Response - Decreasing Flow. P208B-00 - Reductant Pump 1 Control Performance. 0087-00 - Fuel Rail Pressure Too Low. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. P1296-00 - EGR Slow Response - Increasing Flow. P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. P062B-00 - Internal Control M
Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear...
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air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm.
Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain...
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Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P208B-00 - Reductant Pump 1 Control Performance. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P1296-00 - EGR Slow Response - Increasing Flow. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. ? P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. ? P062B-00 - Internal Control M
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Customer Complaint May Include Engine Oil Leak Or Consumption
Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.
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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.
Engine Oil Filter Interchangeability
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaint may include engine oil leak/consumption.
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...
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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
(Rev. A) Malfunction Indicator Light (MIL) Illuminated.
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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
(Rev. A) Malfunction Indicator Light (MIL) Illuminated.
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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks...
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(Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~
CEL (Check Engine Lamp) on, DTC P0455 Evaporative System Large Leak
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines...
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the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines...
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the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines...
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the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences...
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in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819.
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Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Flash: Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain...
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Control Module (PCM) with new software. A small number of customers may experience one or more of the symptoms/conditions listed below or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set. If any of the following DTCs have been set perform the Diagnosis: - U0140 - Lost Communication With Body Control Module. Attempting to clear this DTC will be unsuccessful. - P0300 - Multiple Cylinder Misfire (only applies to 5.7L engines). - P0573 - Brake Switch 1 Stuck Off. The following powertrain system improvements/enhancements are also included in this software release: - Corrected a generic scan tool display issue regarding Mode 6 data accuracy. - Improved transmission Quick Learn routine performance (only applies to 5.7L engines).
Flash: 3.0L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latestavailable software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes may have been set: ? P1296-00 - EGR Slow Response - Increasing Flow. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. ? U0422-00 - Implausible Data Received From Body Control Module. ? P1E0C-00 - Empty Fuel Tank. ? P2463-00 - Diesel Particulate Filter - Soot Accumulation. ? P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P208B-00 - Reductant Pump 1 Control Performance. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent
Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads.
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A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition. DISCUSSION: The root cause of the engine shudder has been found to be due to excess carbon build-up on the exhaust valve stems and will typically happen on vehicles driven mostly in light load conditions. As a result, new cylinder heads have been released that are equipped with newly designed valve stem seals. These newly designed seals are designed to help prevent excessive carbon from building up on the valve stems. Although it may be hard to reproduce, engine shudder resulting from these excess carbon deposits, will typically only happen under the following driving conditions: ? Steady speeds between 50 and 70 mph (80 and 113 kph). ? Engine speed between 1600 - 2000 RPM. ? Present during engine warm up to operating temperature after a cold soak. ? Only present for a few seconds at a time and often during a 6-7 upshift. ? Light load acceleration or while driving up a slight grade. ? Symptom will go away either by aggressively applying the accelerator pedal or going into a zero throttle deceleration.
Part Description: STEERING WHEEL - STEERING Issue Description: Do not replace Steering Wheel due to heating temperature...
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concern.~ Engineering is working on software update to address this customer concern.~
Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain...
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Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P208B-00 - Reductant Pump 1 Control Performance. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P1296-00 - EGR Slow Response - Increasing Flow. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. ? P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. ? P062B-00 - Internal Control M
Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads.
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A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition. DISCUSSION: The root cause of the engine shudder has been found to be due to excess carbon build-up on the exhaust valve stems and will typically happen on vehicles driven mostly in light load conditions. As a result, new cylinder heads have been released that are equipped with newly designed valve stem seals. These newly designed seals are designed to help prevent excessive carbon from building up on the valve stems. Although it may be hard to reproduce, engine shudder resulting from these excess carbon deposits, will typically only happen under the following driving conditions. ? Steady speeds between 50 and 70 mph (80 and 113 kph). ? Engine speed between 1600 - 2000 RPM. ? Present during engine warm up to operating temperature after a cold soak. ? Only present for a few seconds at a time and often during a 6-7 upshift. ? Light load acceleration or while driving up a slight grade. ? Symptom will go away either by aggressively applying the accelerator pedal or going into a zero throttle deceleration.
Incorrect 5.7L Engine Oil Dipstick This bulletin involves installing the correct engine oil indicator (Dipstick).
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The customer may notice blue smoke coming from the tail pipe after the vehicle was started. Also after performing an oil change the Dipstick may indicate the oil was low. When changing the oil and filter, service information shows 7 quarts / 6.6 liters are required. After installing 7 quarts / 6.6 liters the Dipstick may indicate the engine oil level is 1 quart / .95 liters low.
Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain...
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Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P241d-00 - Scr Inducement - Forced Engine Shutdown. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P0171-00 - System Too Lean (Bank 1). ? P0172-00 - System Too Rich (Bank 1). ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P1296-00 - EGR Slow Response - Increasing Flow. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. ? P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. ? P062B-00 - Internal Control Module Fuel Injector Control Circuit Performance. ? P0088-00 - Fuel Rail Pressure Too High. ? P016F-00 - Closed Loop fuel Pressure Control At Limit - Pressure Too Low. ? P009A-00 - Intake Air Temperature / Ambient Ai
Flash: Power Control Module Software Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. The customers may experience one or all of the following: - Customer may experience a "detonation" type of noise while accelerating or at idle. - Customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting to increase Cruise Set Speed. Turning the ignition off and back on will clear the condition. - MIL light illuminates and DTC P2463-00 ?Diesel Particulate Filter- Soot Accumulation? set in the PCM. The software is also being released to improve A/C compressor relay duty cycle operation to prevent ignition off battery draw.
Flash: ECM and IPC Software Enhancements This bulletin involves upgrading the software in the Engine Control Module...
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(ECM) and if required the Instrument Panel Cluster (IPC). The customer may experience one or all of the following: ? The ?Engine Stop Start Not Available? displayed in the Instrument Cluster after disconnecting the vehicle?s battery. ? The engine fails to start at the first attempt using the Keyless Ignition Node (KIN) button. ? IPC may display the wrong translations in all languages (APAC Market excluded). ? Confusing the vehicle start logic condition based on the vehicle standing in the Start and Stop mode. ? ?Stop/Start Not Ready-Battery Charging? maybe displayed erroneously. ? ?Low Battery Voltage? text message shown erroneously in the EVIC.
Flash: 845RE Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM)...
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with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine. LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) ? Software to correct a harsh bump feel during a 2-1 downshift. ? Software to enable the scan tool based transmission ?Quick Learn.? ? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) ? Software to correct a harsh bump feel during a 2-1 downshift. WK vehicles equipped with a 3.6L engine (Sales Code ERB) ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? Software to correct a harsh bump feel during a 2-1 downshift. DS vehicles equipped with 3.6L engine (Sales Code ERB) ? Software to correct a harsh bump feel during a 2-1 downshift. ? Software to address a customer?s concern of less than desired shift quality in Four Wheel Drive (4wd) Low mode during medium to heavy acceleration. ? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. ? Software improvements to powertrain braking in Tow/Haul mode. ? Software to improve downshift response from a medium to heavy pedal acceleration. ? Driveability improvements at higher altitudes. ? Software to improve acceleration during cruise control operation ? Software to correct a condition where DTC U11C3 - ESM Lost Communication With TCM On D-Pt CAN may have been displayed inste
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley.
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The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software.
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? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? 3-2, 2-1 Shift bump on deceleration. ? Less than desired shift quality during hard acceleration. ? Excessive shifts during cruise control operation. ? Intermittent delay shift condition. ? Less than desired engine braking during downhill descent. ? Manual gear selection improvements at higher altitudes. ? Less than desired driveability performance in 4 low. ? Hesitation improvements. ? Inconsistent and/or harsh 1-2, 2-3, 3-4, 4-5 upshifts at moderate throttle. ? Inconsistent and/or harsh lift-foot upshifts. ? Inconsistent and/or harsh coasting 3-2, 2-1 downshifts in Hi or Lo range. ? Ratio fault detection during 1-2 upshift or 8-7 downshift. ? Grade hunting (repeated shifting while ascending a grade). ? 8-7-8 shift busyness when approaching max vehicle speed. ? Undesired gear selection at high altitude. ? Undesired gear selection when driving downhill (not enough powertrain braking). ? Time to exit TIP (manual/paddle shift mode) takes too long. ? Unintended downshifts driving at certain speeds. ? 4-3 coasting downshift may cause excessive engine noise during engine braking. ? Shift hanging when vehicle is started cold. ? Undesired shift toggling in Manual/Paddle Shift mode. ? Lo range selec-speed control 1-2 shift busyness.
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley.
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The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain...
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Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: ? P20C2 - Reductant Heater 3 Control Circuit Performance. ? P204F - Reductant System Performance. ? P20E9 - Reductant Pressure Too High. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P0171-00 - System Too Lean (Bank 1). ? P0172-00 - System Too Rich (Bank 1). ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P1296-00 - EGR Slow Response - Increasing Flow. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. ? P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. ? P062B-00 - Internal Control Module Fuel Injector Control Circuit Performance. ? P0088-00 - Fuel Rail Pressure Too High. ? P016F-00 - Closed Loop fuel Pressure Control At Limit - Pressure Too Low. ? P009A-00 - Intake Air Temperature / Ambient Air Temperature Correlation. ? P0234-00 - Turbocharger Overboost Condition. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P050E-00 - Cold Start Engine Exhaust Temperature Too Low. ? P05F8-00 - Reductant Heater Control Module Performance. ? P061B-00 - Internal Control Module Torque Calculation
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks...
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(Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.
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A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Flash: MIL Illumination - Remote Start, Diagnostic and System Improvements This bulletin involves selectively erasing...
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and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Remote Start will not start the vehicle in cold 14 F (-10 C) ambient temperatures. Software enhancements will help this issue. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P0088-00 - FUEL RAIL PRESSURE TOO HIGH ? P016F-00 - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P05F8-00 REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B-00 - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B-00 - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P0128-00 - THERMOSTAT RATIONALITY ? P1D30-00 - OIL VISCOSITY TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P203E-00 - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUI
Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift...
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quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
Flash: Vehicle Enhancement This bulletin involves updating the Body Control Module (BCM) software.
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The customer may experience one or all of the following: False security alarm activation. A significant delay to update the ambient air temperature display. Intermittently the interior lights may not turn on with the first press of the key fob. Ambient temperature may display - 40 F/-40 C for a few seconds at start up. Courtesy lamps are dim when approaching the vehicle after a remote start. Intermittently the vehicle may not start, after the vehicle has been driven and then trying to restart the vehicle with remote start. Back lighting flickers after a remote start, the condition is gone after entering the vehicle and restarting it. Engine may turn off, after the vehicle is remote started and then unlocking the vehicle with the liftgate passive entry. (Diesel Only) (Diesel Only) False DTC setting for front Daytime Running Lamps (DRL) circuit open, DRL will work properly. False setting for B16D3-15 Right DRL Lamp Control - Circuit Short To Battery Or Open. False setting for B16CF-15 Left DRL Lamp Control - Circuit Short To Battery Or Open.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain...
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Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: P0087-00 - Fuel Rail Pressure Too Low. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P0171-00 - System Too Lean (Bank 1). P0172-00 - System Too Rich (Bank 1). P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. P1288-00 - NOX Sensor 1/2 Zero Offset Too High. P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. P1296-00 - EGR Slow Response - Increasing Flow. P1297-00 - EGR Slow Response - Decreasing Flow. P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. P062B-00 - Internal Control Module Fuel Injector Control Circuit Performance. P0088-00 - Fuel Rail Pressure Too High. P016F-00 - Closed Loop fuel Pressure Control At Limit - Pressure Too Low. P009A-00 - Intake Air Temperature / Ambient Air Temperature Correlation. P0234-00 - Turbocharger Overboost Condition. P0420-00 - Catalyst Efficiency (Bank 1). P050E-00 - Cold Start Engine Exhaust Temperature Too Low. P05F8-00 - Reductant Heater Control Module Performance. P061B-00 - Internal Control Module Torque Calculation Performance. P0128-00 - Thermostat Rationality P1D30-00- Oil Viscosity Too Low P200A-00 - Intake Manifold Runner Performance - Bank 1 P200B-00 - Intake Manifold Runner Performance - Bank 2
Flash: Power Control Module Software Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. The customers may experience one or all of the following: - Customer may experience a "detonation" type of noise while accelerating or at idle. - Customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting to increase Cruise Set Speed. Turning the ignition off and back on will clear the condition. - MIL light illuminates and DTC P2463-00 "Diesel Particulate Filter- Soot Accumulation" set in the PCM.
Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission...
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Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift.DS vehicles equipped with 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to address a customer?s concern of less than desired shift quality in Four Wheel Drive (4wd) Low mode during medium to heavy acceleration. Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. Software improvements to powertrain braking in Tow/Haul mode. Software to improve downshift response from a medium to heavy pedal acceleration. Driveability improvements at higher altitudes. Software to improve acceleration during cruise control operation Software to correct a condition where DTC U11C3 - ESM Lost Communication With TCM On D-Pt CAN may have been displayed instead of U11E3 - TCM Lost communication with ESM On D-PT CAN.WD vehicles equipped with a 3.6L engine (Sales Code ERB)
Flash: Instrument Panel Cluster Update For Japan And South Korea This bulletin involves flashing the instrument cluster.
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The customer may experience one or all of the following: - Korean characters in the instrument cluster for a few seconds when the door is opened and when the engine is turned off. The wrong characters only appear for a few seconds then the cluster displays the correct characters. - "Low Battery Voltage" text message shown erroneously in the EVIC.
Flash: MIL Illumination Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming...
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the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P0171-00 - System Too Lean (Bank 1). ? P0172-00 - System Too Rich (Bank 1). ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too High. ? P1296-00 - EGR Slow Response - Increasing Flow. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. ? P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. ? P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. ? P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. ? P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. ? P062B-00 - Internal Control Module Fuel Injector Control Circuit Performance. ? P0088-00 - Fuel Rail Pressure Too High. ? P016F-00 - Closed Loop fuel Pressure Control At Limit - Pressure Too Low. ? P009A-00 - Intake Air Temperature / Ambient Air Temperature Correlation. ? P0234-00 - Turbocharger Overboost Condition. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P050E-00 - Cold Start Engine Exhaust Temperature Too Low. ? P05F8-00 - Reductant Heater Control Module Performance. ? P061B-00 - Internal Control Module Torque Calculation Performance. ? P0128-00 - Thermostat Rationality. ? P1D30-00 - Oil Viscosity Too Low. ? P200A-00 - Intake Manifold Runne
Intermittent Extended Crank, Long Crank Time.
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This bulletin involves inspecting the Bank 1 Camshaft Position Sensor serial number and if necessary, replacing the sensor. A small number of customers may experience an intermittent 1 to 5 second extended crank condition when starting their vehicle. No DTCs will be present when this occurs.
8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission...
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Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be performed on all 8-speed transmissions when the transmission is repaired/replaced and/or the Valve Body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
Flash: Transmission Shift Enhancements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software.
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Some customers may experience any or all of the following transmission shift concerns. 3-2, 2-1 Shift bump on deceleration. Shift quality during hard acceleration. Excessive shifts during cruise control operation. Intermittent delay shift condition. Engine braking improvements during downhill descent. Manual gear selection improvements at higher altitudes. Drivability improvements in 4 low. Hesitation improvements. Inconsistent and/or harsh 1-2, 2-3, 3-4, 4-5 upshifts at moderate throttle. Inconsistent and/or harsh lift-foot upshifts. Inconsistent and/or harsh coasting 3-2, 2-1 downshifts in Hi or Lo range. Ratio fault detection during 1-2 upshift or 8-7 downshift. Grade hunting (repeated shifting while ascending a grade). 8-7-8 shift busyness when approaching max vehicle speed. Undesired gear selection at high altitude. Undesired gear selection when driving downhill (not enough powertrain braking). Time to exit TIP (manual/paddle shift mode) takes too long. Unintended downshifts driving at certain speeds. 4-3 coasting downshift may cause excessive engine noise during engine braking. Shift hanging when vehicle is started cold. Undesired shift toggling in Manual/Paddle Shift mode. Lo range selec-speed control 1-2 shift busyness.
Flash: Vehicle Enhancement This bulletin involves updating the Body Control Module (BCM) software.
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The customer may experience one or all of the following: ? False security alarm activation. ? A significant delay to update the ambient air temperature display. ? Intermittently the interior lights may not turn on with the first press of the key fob. ? Ambient temperature may display - 40 F/-40 C for a few seconds at start up. ? Courtesy lamps are dim when approaching the vehicle after a remote start. ? Intermittently the vehicle may not start, after the vehicle has been driven and then trying to restart the vehicle with remote start. ? Back lighting flickers after a remote start, the condition is gone after entering the vehicle and restarting it. ? Engine may turn off, after the vehicle is remote started and then unlocking the vehicle with the liftgate passive entry. ? False U0422-00-Implauible Data Received and turning on the MIL indicator lamp. (Diesel Only) ? Missing DTCs for open or short cabin heater 1, 2 or 3. (Diesel Only) ? False DTC setting for front Daytime Running Lamps (DRL) circuit open, DRL will work properly. ? False setting for B16D3-15 Right DRL Lamp Control - Circuit Short To Battery Or Open. ? False setting for B16CF-15 Left DRL Lamp Control - Circuit Short To Battery Or Open.
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part.
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A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and...
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reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00 - FUEL RAIL PRESSURE TOO LOW ? P0088-00 - FUEL RAIL PRESSURE TOO HIGH ? P016F-00 - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P009A-00 - INTAKE AIR TEMPERATURE / AMBIENT AIR TEMPERATURE CORRELATION ? P0234-00 - TURBOCHARGER OVERBOOST CONDITION ? P0420-00 - CATALYST EFFICIENCY (BANK 1) ? P0426-00 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P050E-00 - COLD START ENGINE EXHAUST TEMPERATURE TOO LOW ? P05F8-00 REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B-00 - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B-00 - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P0128-00 - THERMOSTAT RATIONALITY ? P1D30-00 - OIL VISCOSITY TOO LOW ? P200A-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B-00 - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P202E-00 - REDUCTANT INJECTION VALVE CIRCUIT PERFORMANCE ? P203E-00 - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P204F-00 - REDUCTANT SYSTEM PERFORMANCE ? P2080-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084-00 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P20BA-00 - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20BE-00 - REDUCTANT PRESSURE LINE HEATER CONTROL CIRCUIT PERFORMANCE ? P20EE-00 - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P20C2-00 - REDUCTANT HE
Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift...
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quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478.
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Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads.A small number of...
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customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.
Flash: MIL Illumination P0300- Multiple Cylinder Misfire and/or P0573- Brake Switch 1 Stuck Off This bulletin involves...
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selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: (only applies to 5.7L engines) P0573 - Brake Switch 1 Stuck OffThe following powertrain system improvements/enhancements are also included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy. (only applies to 5.7L engines)
Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and...
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reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set: ? P0073 - AMBIENT AIR TEMPERATURE SENSOR CIRCUIT HIGH ? P0088 - FUEL RAIL PRESSURE TOO HIGH ? P016F - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P0420 - CATALYST EFFICIENCY (BANK 1) ? P0426 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P05F8 - REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P1D30 - OIL VISCOSITY TOO LOW ? P200A - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P20BA - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20EE - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P203E - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P2080 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P242B - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK1 SENSOR 3 ? P2463 - DIESEL PARTICULATE FILTER - SOOT ACCUMULATION ? P24C2 - EXHAUST GAS TEMPERATURE MEASUREMENT SYSTEM - MULTIPLE SENSOR CORRELATION BANK 1 ? P24F2 - EGR TEMPERATURE/CHARGE AIR COOLER TEMPERATURE CORRELATION ? U12A3 - LOST COMMUNICATION WITH PM SENSOR
Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and...
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reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set: ? P0073 - AMBIENT AIR TEMPERATURE SENSOR CIRCUIT HIGH ? P0088 - FUEL RAIL PRESSURE TOO HIGH ? P016F - CLOSED LOOP FUEL PRESSURE CONTROL AT LIMIT - PRESSURE TOO LOW ? P0420 - CATALYST EFFICIENCY (BANK 1) ? P0426 - CATALYST TEMPERATURE SENSOR CIRCUIT PERFORMANCE (BANK 1 SENSOR 1) ? P05F8 - REDUCTANT HEATER CONTROL MODULE PERFORMANCE ? P061B - INTERNAL CONTROL MODULE TORQUE CALCULATION PERFORMANCE ? P062B - INTERNAL CONTROL MODULE FUEL INJECTOR CONTROL CIRCUIT PERFORMANCE ? P200A - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 1 ? P200B - INTAKE MANIFOLD RUNNER PERFORMANCE - BANK 2 ? P20BA - REDUCTANT HEATER 1 CONTROL CIRCUIT PERFORMANCE ? P20EE - SCR NOX CATALYST EFFICIENCY BELOW THRESHOLD BANK 1 ? P203E - REDUCTANT LEVEL SENSOR 1 CIRCUIT INTERMITTENT/ERRATIC ? P2080 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE ? P2084 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 2 ? P242B - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT PERFORMANCE - BANK1 SENSOR 3 ? P2463 - DIESEL PARTICULATE FILTER - SOOT ACCUMULATION ? P24C2 - EXHAUST GAS TEMPERATURE MEASUREMENT SYSTEM - MULTIPLE SENSOR CORRELATION BANK 1 ? P24F2 - EGR TEMPERATURE/CHARGE AIR COOLER TEMPERATURE CORRELATION ? U12A3 - LOST COMMUNICATION WITH PM SENSOR
Flash: Cruise Control Inoperative and/or Knocking (Detonation) Sound This bulletin involves selectively erasing and...
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reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting to increase Cruise Set Speed. Turning the ignition off and back on will clear the condition.Some vehicles equipped with Euro 4 Emissions (sales code NB4) may experience a knocking noise due to detonation.
Flash: ELSD Module Enhancements This bulletin involves selectively erasing and reprogramming the Electronic Limited...
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Slip Differential (ELSD) with new software. If any of the following DTC?s are either Active or Stored in the ELSD module?s memory, the ELSD motor will need to be replaced as well. C1490-00-REAR DIFFERENTIAL ACTUATOR INITIALIZATION FAILURE C148F-1D-REAR DIFFERENTIAL MEASURED MOTOR - CIRCUIT OUT OF RANGE C1489-96-REAR DIFFERENTIAL MOTOR BRAKE - COMPONENT INTERNAL FAILURE The customer may indicate that their 4X4 lamp may be flashing (indicating a malfunction of the 4X4 system).In addition, one or more of the following Diagnostic Trouble Codes (DTC) are Active or Stored in the ELSD control module?s memory. C1490-00-REAR DIFFERENTIAL ACTUATOR INITIALIZATION FAILURE C148F-1D-REAR DIFFERENTIAL MEASURED MOTOR - CIRCUIT OUT OF RANGE C1489-96-REAR DIFFERENTIAL MOTOR BRAKE - COMPONENT INTERNAL FAILURE
Flash: MIL Illumination P0300- Multiple Cylinder Misfire and/or P0573- Brake Switch 1 Stuck Off This bulletin involves...
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selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300 - Multiple Cylinder Misfire (only applies to 5.7L engines) ? P0573 - Brake Switch 1 Stuck Off
Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear...
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air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm.
PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft...
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Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing components (Phaser, Actuator, OCV) be replaced.~ Please label the components of which bank they came from prior to parts return. ~ Phaser 05048043AB Actuator 05048045AB OCV 05048044AB Please call Joe Lovell at cell (734) 309-6467 with any questions If a response is not received within 15 mins , then proceed with diagnostics/repair.
Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear...
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air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Water Pump Dealers are replacing water pumps because of a coolant leak.
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Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Please inspect the bypass o-ring before replacing the pump as it is available separate for service.
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
Flash: Transmission Shift And Drivability Enhancements Flash: Transmission Shift And Drivability Enhancements ...
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: **P1115 - General Temperature Rationality. P0441 - EVAP Purge System Performance. P0456 - EVAP System Small Leak. P030X - Cylinder x Misfire Detection. P0335 - Crankshaft Position Sensor Circuit. P0122 - Throttle Position Sensor 1 Circuit Low. P0123 - Throttle Position Sensor 1 Circuit High. P0222 - Throttle Position Sensor 2 Circuit Low. P0223 - Throttle Position Sensor 2 Circuit High. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. P2610 - PCM Internal Engine Off Timer Performance.** P0171 - Fuel System 1/1 Lean. P0174 - Fuel System 2/1 Lean. The customer may also notice the following conditions: False detonation (spark knock) detected during a Wide Open Throttle (WOT) (North American Market Only). Will not reach max speed (over 256 kph) during freeway driving (International Market Only). Less than desired upshift quality in Normal or Sport mode. Shift inhibit while transitioning in/out of MDS mode. Less than desired downshift quality while coasting with the brake released or while passing. Vehicle will not display 2nd gear when entering Manual mode from Snow or ECO mode. High speed gear hunting (shifting back/forth repeatedly between two gears). Will not exceed 32 kph (20 mph) in reverse. Less than desired 2nd gear launch quality while in ECO mode. Unable to launch in 3rd gear in Snow mode in higher altitudes. Less than desired shift quality durin
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the PCM with the latest available software.
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A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: **P0335 - Crankshaft Position Sensor Circuit. P0456 - Evaporative System Small Leak (applies to 2014 MY only). P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible (applies to 2015 MY only).** P0456 - EVAP System Small Leak. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire P0300 - Multiple Cylinder Misfire. P0513 - Invalid SKIM Key.
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is...
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being replaced due to P249C or P203E on a 2014-2016 model year 3.0L Turbo Diesel (EXF) on DS or WK, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.
Flash: 3.0L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set.SYMPTOM/CONDITION:A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes may have been set: P1296-00 - EGR Slow Response - Increasing Flow. P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection TimingControl. P20C2-00 - Reductant Heater 3 Control Circuit Performance. P1297-00 - EGR Slow Response - Decreasing Flow. P0420-00 - Catalyst Efficiency (Bank 1). P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. U0422-00 - Implausible Data Received From Body Control Module. P1E0C-00 - Empty Fuel Tank. P2463-00 - Diesel Particulate Filter - Soot Accumulation. P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. P241D-00 - Scr Inducement - Forced Engine Shutdown. P204F-00 - Reductant System Performance P20E9-00 - Reductant Pressure Too High. P1288-00 - NOX Sensor 1/2 Zero Offset Too High. P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. P208B-00 - Reductant Pump 1 Control Performance. P0087-00 - Fuel Rail Pressure Too Low. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. P2BA9-00 - NOX Exceedence - Insufficient Reagent Quali
HYDRAULIC CLUTCH MASTER CYLINDER/RESERVOIR HOSE (X62)-2013-2015 DODGE DART AND 2014-2015 JEEP CHEROKEE.
2014 JEEP GRAND CHEROKEE AND 2014 DODGE RAM SLIGHT ENGINE SHUDDER WHILE DRIVING.
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ENGINE CYLINDER HEADS NEEDS REPLACING *CN
VARIOUS VEHICLES ARE EXPERIENCING LOSS OF OIL, AND POSSIBLY AN OIL LEAKAGE POOLING IN ENGINE VALLEY AND POSSIBLY NEED REPLACING OIL FILTER HOUSING.
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MODEL 2014. *PE
ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014)MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE...
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(DTC) IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. *PE
JEEP/DODGE: DIAGNOSTIC TROUBLE CODES (DTCS) ARE SET ON MULTIPLE CYLINDER MISFIRE, BRAKE SWITCH 1 STUCK OFF CAUSING...
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MALFUNCTION INDICATOR LAMP (MIL) TO ILLUMINATE AND NEW SOFTWARE FOR SELECTIVE ERASING AND REPROGRAMMING OF POWERTRAIN CONTROL MODULE (PCM). MODEL 2014 GRAND CHEROKEE, DURANGO. *PE
Electrical
111 bulletinsDecreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
FUEL PUMP/LEVEL UNIT MODULE For vehicles with Saddle Fuel Tanks, need to determine if there are any DTCs in wiTECH.
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Follow Service Diagnostics published prior to making any changes. Review any existing SOL or TSBs published for customer complaint issue. Only the Fuel Pump Module should be replaced if there are DTCs associated with the Fuel Level Sensor number 1. Only the Auxiliary Level Sender should be replaced if there are DTCs associated with the Fuel Level Sensor number 2. If there is a mixture of DTCs between the Fuel Pump Module and the Auxiliary Level Sensor, then investigate if there is a Jumper Harness or circuit issue between the Level Sender and the PCM. Verify fuel transfer between auxiliary tank and the primary tank by monitoring the auxiliary level sensor to verify it drops after driving.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry.
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If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain...
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Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Customer Satisfaction Notification W41 Reprogram Powertrain Control Module
Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
This bulletin involves inspecting and updating the radio software, if required.
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A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
(Rev. B) Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
Customer Satisfaction Notification W41 Reprogram Powertrain Control Module
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Diesel Exhaust Fluid (DEF) Injector Line Retention This bulletin involves positioning and securing the Diesel Exhaust Fluid (DEF) injector line.
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The DEF injector wiring is anchored to the frame member and the intent is to anchor the DEF injector hose to the frame member and then tie the DEF injector hose to the wire harness. If the vehicle?s VIN is on the RRT VIN list or if the DEF injector line hangs too low, perform the repair procedure.
RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio.
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A customer may experience, one or more of the following conditions. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Loss of vehicle position on NAV map. ? Compass indicator turns off. ? Erratic changes to vehicle icon on NAV map. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank.
Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning.
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This bulletin involves diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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**Improvements: Ability to communicate with Siri via UConnect. Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: **Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles).** Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers (U.S. market only). Able to adjust audio balance / fade settings during a VR session. Correct condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to rev
RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software.
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The customer may notice one or more of the following: **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. Intermittently missing tracks on USB/SD Card media modes. Potential for inoperative or blank radio display. Radio displays message ?Please insert update USB?. AM/FM presets lost over an ignition cycle. iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative. Display shows multiple USB media song titles in the browse menu. System incorrectly comes up in Aux mode. Unable to change CD tracks with steering wheel controls. May be able to change AM/FM frequencies while changing SXM frequencies. Display screen dim. Paired phone list is deleted after ignition cycle. Not able to pair phone. Unable to delete paired device from list. Removed the ability to pair phones while the vehicle is in motion. Voice command not able to play new text messages. SXM disappeared and failed to re-register. Intermittently the wrong selected media is played. Noises (pops and cracks) for AM/FM. Audio controls are locked out after using VR. iPod will not resume playing after phone call. iPod ?Repeat? function is not turned on. iPod songs not accessible through VR without ?genre?. iPod shuffle does not continue after ignition cycle. Not able to restore to default setting. Potential for battery draw on E-Call function. Steering wheel control seek up/down function not working. Steering wheel control press and hold skippi
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On.
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This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the...
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Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory..
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On.
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This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. Enhancements for iPod or iPhone devices that may not start playing after connecting. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system response time. Compass indicator turns off. Touch screen shut down message. Radio surround sound will not stay ON. Driver memory feature causes Sirius XM failure. Loss of radio presets. Battery drain - due to radio remains on. Uconnect apps don't load. AM/FM popping noises and/or static. Backup camera display is blank
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when
Customer Satisfaction Notification T01 Reprogram Powertrain Control Module The Powertrain Control Module (PCM) on about...
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15 of the above vehicles may have received PCM software containing calibration errors when recall S49 was performed. PCM software containing calibration errors may result in the radiator cooling fan producing excessive fan noise during operation. The PCM on involved vehicles must be reprogrammed with new software.
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the Radio Frequency Hub Module (RFHM) software.
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The customer may experience one or both of the following condition: ? Vehicle will not start. If the backup start mode is tried (press the FOB against the Start/Stop button) a message in the cluster will be displayed ?Key Not Detected?. ? The power liftgate intermittently may not open. It may be required to press the power liftgate button on the FOBIK two more times to open the power liftgate.
Flash: Temperature Control Enhancement This bulletin involves reprogramming the HVAC Module with new software.
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Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. ? Heat mode becomes active when the radio is configured to read in C and cabin temperature is set to LO. Updating the HVAC software will correct these conditions.
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the Radio Frequency Hub Module (RFHM) software.
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The customer may experience one or both of the following condition: ? Vehicle will not start. If the backup start mode is tried (press the FOB against the Start/Stop button) a message in the cluster will be displayed ?Key Not Detected?. ? The power liftgate intermittently may not open. It may be required to press the power liftgate button on the FOBIK two more times to open the power liftgate.
Flash: Temperature Control Enhancement This bulletin involves reprogramming the HVAC Module with new software.
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Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. ? Heat mode becomes active when the radio is configured to read in C and cabin temperature is set to LO. Updating the HVAC software will correct these conditions.
Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning This bulletin involves...
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diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
Flash: Front Park Assist Enhancement This Bulletin involves updating the Park Assist Module (PAM) software.
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A customer may note at low speed operation (below 7mph/11kph) a cluster display indicating an object is detected by the front park assist system. This will be indicated by the fourth (farthest) arc on the vehicle graphic on the cluster. This will typically occur on gravel or sloped surfaces, like an approach ramp. The system calibration is overly sensitive which is causing ground detection as an object in the far zone.
This bulletin involves upgrading the software on the RA2 Radio.
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A customer may experience all of the phones that were paired to the vehicle are delted from the radio list, after the ignition is cycled.
This bulletin involves updating the Wireless Control Module (WCM) with new software.
Some of the above vehicles may experience a high resistance short at the sun visor vanity lamp wiring after a service...
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repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity lamp and/or an electrical fire.
RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio.
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A customer may experience, one or more of the following conditions. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Loss of vehicle position on NAV map. ? Compass indicator turns off. ? Erratic changes to vehicle icon on NAV map. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank.
Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning.
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This bulletin involves diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning This bulletin involves...
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diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
Flash: Front Park Assist Enhancement This Bulletin involves updating the Park Assist Module (PAM) software.
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A customer may note at low speed operation (below 7mph/11kph) a cluster display indicating an object is detected by the front park assist system. This will be indicated by the fourth (farthest) arc on the vehicle graphic on the cluster. This will typically occur on gravel or sloped surfaces, like an approach ramp. The system calibration is overly sensitive which is causing ground detection as an object in the far zone.
This bulletin involves upgrading the software on the RA2 Radio.
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A customer may experience all of the phones that were paired to the vehicle are delted from the radio list, after the ignition is cycled.
(Rev. B) Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
(Rev. B) Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
(Revision A) Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Customer Satisfaction Notification W41 Reprogram Powertrain Control Module
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Malfunction Indicator Lamp (MIL) on.
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Diagnostic Trouble Codes (DTCs) P2463 ? Diesel Particulate Filter Soot Accumulation, and P2453 ? Diesel Particulate Filter Differential Pressure Sensor Circuit Performance Set.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a...
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radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the Radio Frequency Hub Module (RFHM) software.
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The customer may experience one or both of the following condition: ? Vehicle will not start. If the backup start mode is tried (press the FOB against the Start/Stop button) a message in the cluster will be displayed ?Key Not Detected?. ? The power liftgate intermittently may not open. It may be required to press the power liftgate button on the FOBIK two more times to open the power liftgate.
Flash: Temperature Control Enhancement This bulletin involves reprogramming the HVAC Module with new software.
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Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. ? Heat mode becomes active when the radio is configured to read in C and cabin temperature is set to LO. Updating the HVAC software will correct these conditions.
RM4 Radio Enhancements (Japan Only) This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: ? Digital TV, television display screen may be blurry. ? Song names displayed twice in USB and SD media modes. ? Radio may displays or voice prompt ?Please check ETC device? (Electronic Toll Collection). ? Poor navigation guides through overpass or underpasses, multi-level intersections. ? Navigation Turn-by-turn guidance setting may be cleared after ignition is cycled. ? Navigation may reset while driving.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo
Improper Hood Switch Operation This bulletin involves performing a Body Control Module (BCM) Proxi Configuration and Proxi Alignment.
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The customer may notice that the security alarm will not sound when the hood is opened.
P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves replacing the Selective Catalyst Reduction (SCR) Catalyst assembly.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory.
Flash: Service Tire Pressure System Message This bulletin involves updating the Tire Pressure Module (TPM) software and...
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performing a Misc-function routine. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): ? C151D - Tire Pressure Sensor Location Undetermined. ? C1581 - Front/Rear Side Tire Pressure Sensor Location Undetermined.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on Enhancement to navigation routing Radio display may shows ?Please insert USB Stick? Enhancement made when video is display in radio when using PAL format video disks Corrected the temperature slider bar not updating on Manual Temperature Control vehicles Navigation may not start or may lose position Rear camera may show a black screen for 3 seconds upon going to reverse Enhancements for iPod or iPhone devices that may not start playing after connecting iPod would not resume playing after a VR session or phone call Radio reset, screen lockup, blank screen or sluggish system response time Compass indicator turns off Touch screen shut down message Radio surround sound will not stay ON Driver memory feature causes Sirius XM failure Loss of radio presets Battery drain-due to radio remains on Uconnect apps don't load AM/FM popping noises and/or static Backup camera display is blank Compass direction may be inco
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Customer Satisfaction Notification T01 Reprogram Powertrain Control Module The Powertrain Control Module (PCM) on about...
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15 of the above vehicles may have received PCM software containing calibration errors when recall S49 was performed. PCM software containing calibration errors may result in the radiator cooling fan producing excessive fan noise during operation. The PCM on involved vehicles must be reprogrammed with new software.
Flash: RK4 Radio Enhancements This bulletin involves updating the radio's software.
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The customer may describe one of the following condition(s): After initially using radio with USB, radio will suddenly not play using USB. Track names are displayed twice in USB and Secure Digital (SD) media modes. Intermittent audio streaming while using USB and SD media devices.
P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves verifying the proper operation of the...
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Diesel Exhaust Fluid (DEF) system and, if necessary, replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory..
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling with steering controls. Rear view camera jitter. Tuner reception software enhancements. HVAC temperature control enhancements. SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only). AM/FM steering wheel mode switch button not working (LATAM markets only). Navigation Lockout Disable while vehicle is in motion (EMEA markets only). Removed network status indicators for SRT/APPS. Voice Recognition (VR) says 'cancel' when starting (App) applications. iPod would not resume playing after a VR session or phone call. Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. rear camera may show a black screen for 3 seconds upon going to reverse. Navigation would not start or would lose position. Removal of parental control under Apps menu. Turn by Turn navigation in the cluster set to ON by default. Transfer button does not pick-up and transfer incoming call. Some Russian letters are caps when they should be lower-case. Touch screen locks up in navigation, when Russian is selected. Address search availably when the vehicle is moving (EMEA markets only). VR messages in Spanish talks to fast. Recognition enhancement for Russian VR. Hands free audio too low for non-amp vehicle (KL). Intermittently Registration expired pop-up appears on display screen. Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). Incorrect time to destination
RA2 Radio Enhancements This bulletin involves updating the radio's software.
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The customer may notice one or more of the following. Unable to change CD tracks with steering wheel controls. May be able to change AM/FM frequencies while changing SXM frequencies. Display screen dim. Paired phone list is deleted after ignition cycle. Not able to pair phone. Unable to delete paired device from list. Removed the ability to pair phones while the vehicle is in motion. Voice command not able to play new text messages. SXM presets are lost at times. SXM disappeared and failed to re-register. Intermittently the wrong selected media is played. Noises (pops and cracks) for AM/FM. Audio controls are locked out after using VR. IPOD will not resume playing after phone call. IPOD Repeat? function is not turned on. IPOD songs not accessible through VR without genre?. IPOD shuffle does not continue after ignition cycle. Not able to restore to default setting. Potential for battery draw on E-Call function. Steering wheel control seek up/down function not working. Steering wheel control press and hold skipping channels. Intermittently the wrong pop-ups or displays is shown. Intermittently the phone or media will freeze. Presets or clock setting are lost after software updates. Climate ON/OFF pop-up will not longer appear. Can?t change media source to Disc. Wrong EQ setting being used. Mute function not working correctly. No audio on phone calls.Improvements VR command, prompts and recognition. Blue Tooth Streaming Audio, connection and playing. Audio during hands free calling. Phone book downloading and display. Retaining/storing all presets and improvements to presets from skipping channels. Text message downloading and playing.
RJ2 Or RG2 Radio Enhancements This bulletin involves updating the radio's software.
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The customer may notice one or more of the following: Unable to change CD tracks with steering wheel controls. Scroll knob may not functioning on Digital Audio Broadcasting (DAB). Paired phone list is deleted after ignition cycle. Incorrect Russian translations. Not able to pair phone. Unable to delete paired device from list. Removed the ability to pair phones while the vehicle is in motion. Voice command not able to play new text messages. Screen going very dim. DAB service lost. (EMEA Market Only). Not able to refresh? screen in DAB mode.(EMEA Market Only). Steering wheel control mode advance from FM to AM (LATAM Market Only). Intermittently the wrong selected media is played. Noises (pops and cracks) for AM/FM. Unable to delete paired device from list. Unable to deactivate alternate frequency. Audio controls are locked out after using VR. IPOD will not resume playing after phone call. IPOD Repeat? function is not turned on. IPOD songs not accessible through VR without genre?. IPOD shuffle does not continue after ignition cycle. Not able to restore to default setting. Steering wheel control seek up/down function not working. Steering wheel control press and hold skipping channels. Intermittently the wrong pop-ups or displays is shown. Intermittently the phone or media will freeze. Presets or clock setting are lost after software updates. Climate ON/OFF pop-up will not longer appear. Can?t change media source to Disc. Wrong EQ setting being used. Mute function not working correctly. No audio on phone calls.Improvements VR command, prompts and recognition. Blue Tooth Streaming Audio, connection and playing. Audio during hands free calling. Phone book downloading and display. Retaining/storing all presets and improvements to presets from skipping channels. Text message downloading and playing.
Flash: Automatic Temperature Control, Cabin Temperature Too High This bulletin involves reprogramming the HVAC Module with new software.
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Customers may experience the following condition: Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint.Updating the HVAC software will correct these conditions.
Diesel Exhaust Fluid (DEF) Injector Line Retention This bulletin involves positioning and securing the Diesel Exhaust Fluid (DEF) injector line.
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The DEF injector wiring is anchored to the frame member and the intent is to anchor the DEF injector hose to the frame member and then tie the DEF injector hose to the wire harness. If the vehicle?s VIN is on the RRT VIN list or if the DEF injector line hangs too low, perform the repair procedure.
Flash: Park Assist Enhancement This Bulletin involves updating the Park Assist Module (PAM) software.
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A customer may notice at low speed operation (below 7mph/11kph) a cluster display indicating an object is detected by the front park assist system. This will be indicated by the fourth (farthest) arc on the vehicle graphic on the cluster. This will typically occur on gravel or sloped surfaces, like an approach ramp. The system calibration is overly sensitive which is causing ground detection as an object in the far zone. Also a condition may happen where the park assist chime will sound continuously. On further inspection one or more of the following DTCs may be found: B128E-25-PTS SENSOR 1 - Signal Shape / Waveform Failure. B128F-25-PTS SENSOR 2 - Signal Shape / Waveform Failure. B1290-25-PTS SENSOR 3 - Signal Shape / Waveform Failure. B1291-25-PTS SENSOR 4 - Signal Shape / Waveform Failure. B1292-25-PTS SENSOR 5 - Signal Shape / Waveform Failure. B1293-25-PTS SENSOR 6 - Signal Shape / Waveform Failure. B1295-25-PTS SENSOR 8 - Signal Shape / Waveform Failure. B1296-25-PTS SENSOR 9 - Signal Shape / Waveform Failure. B1297-25-PTS SENSOR 10 - Signal Shape / Waveform Failure. B1298-25-PTS SENSOR 11 - Signal Shape / Waveform Failure.
Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On.
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This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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Improvements: Ability to communicate with Siri via UConnect. Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers (U.S. market only). Able to adjust audio balance / fade settings during a VR session. Correct condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to rev
RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software.
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The customer may notice one or more of the following: Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash. During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. Intermittently missing tracks on USB/SD Card media modes. Potential for inoperative or blank radio display. Radio displays message Please insert update USB. AM/FM presets lost over on ignition cycle. iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative. Display shows multiple USB media song titles in the browse menu. System incorrectly comes up in Aux mode. Unable to change CD tracks with steering wheel controls. May be able to change AM/FM frequencies while changing SXM frequencies. Display screen dim. Paired phone list is deleted after ignition cycle. Not able to pair phone. Unable to delete paired device from list. Removed the ability to pair phones while the vehicle is in motion. Voice command not able to play new text messages. SXM presets are lost at times. SXM disappeared and failed to re-register. Intermittently the wrong selected media is played. Noises (pops and cracks) for AM/FM. Audio controls are locked out after using VR. iPod will not resume playing after phone call. iPod Repeat function is not turned on. iPod songs not accessible through VR without genre. iPod shuffle does not continue after ignition cycle. Not able to restore to default setting. Potential for battery draw on E-Call function. Steering wheel control seek up/down function not working. Steering wheel control press and hold skippi
Flash: Automatic Temperature Control- Cabin Temperature Too High This bulletin involves selectively erasing and...
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reprogramming the HVAC Module with new software. Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. Updating the HVAC software will correct these conditions.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Compass indicator turns off. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. ? Compass direction may be incorrect. ? Vehicle's Icon changes on the navigation map. ? Loss of vehicle position on NAV map. ? ?Vehicle Phone Requires Service? message appears on 8.4? screen. ? Nav turn-by-turn enhancements. ? Nav map guidance enhancements. ? Nav text overlaps in detour menu. ? Nav map, vehicle location enhancements in areas with low GPS signals. ? Navigation shows vehicle in San
RA2 Radio Enhancement This bulletin involves updating the radio's software.
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The customer may notice one or more of the following. ? Display screen dim. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost at times. ? SXM disappeared and failed to re-register. ? Intermittently the wrong selected media is played. ? Noises (pops and cracks) for AM/FM. ? Audio controls are locked out after using VR. ? IPOD will not resume playing after phone call. ? IPOD ?Repeat? function is not turned on. ? IPOD songs not accessible through VR without ?genre?. ? IPOD shuffle does not continue after ignition cycle. ? Not able to restore to default setting. ? Potential for battery draw on E-Call function. ? Steering wheel control seek up/down function not working. ? Steering wheel control press and hold skipping channels. ? Intermittently the wrong pop-ups or displays is shown. ? Intermittently the phone or media will freeze. ? Presets or clock setting are lost after software updates. ? Climate ON/OFF pop-up will not longer appear. ? Can?t change media source to Disc. ? Wrong EQ setting being used. ? Mute function not working correctly. ? No audio on phone calls. Improvements ? VR command, prompts and recognition. ? Blue Tooth Streaming Audio, connection and playing. ? Audio during hands free calling. ? Phone book downloading and display. ? Retaining/storing all presets and improvements to presets from skipping channels. ? Text message downloading and playing.
Flash: RK4 RM4 RL4 UCONNECT 8.4N AM/FM/BT/NAV This bulletin provides software to fix the following issues: Simplified...
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Chinese handwriting recognition issue applicable to China CIP radio, (RK4) eCall message related battery drain issue applicable to China/Japan/S.Korea (RK4,RM4,RL4) Simplified Chinese handwriting recognition issue applicable to China CIP radio, (RK4) eCall message related battery drain issue applicable to China/Japan/S.Korea (RK4,RM4,RL4)
RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required.
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? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when ignition is cycled. ? Volume adjustment for navigation prompts, for phone call. ? Incorrect rear to center fade displayed at start up. ? Translation enhancements for French German and Spanish. ? Right arrow doesn't work for advancing through preset. ? Map zoom level reduced. ? Park sense audio tone stuck on. ?
Flash: False Blind Spot Indication This Bulletin involves updating the Left Blind Spot Sensor (LBSS) and Right Blind Spot Sensor (RBSS) software.
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A customer may experience a false blind spot detection, indicating there is a vehicle present when there are no vehicles. On further inspection DTC B129D-78 Right blind spot sensor-alignment or adjustment incorrect, or B129E-78 Left blind spot sensor-alignment or adjustment incorrect, may be set active or stored.
RA2 Radio Enhancement This bulletin involves updating the radio's software.
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The customer may notice one or more of the following. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost at times. ? SXM disappeared and failed to re-register. ? Intermittently the wrong selected media is played. ? Noises (pops and cracks) for AM/FM. ? Audio controls are locked out after using VR. ? IPOD will not resume playing after phone call. ? IPOD ?Repeat? function is not turned on. ? IPOD songs not accessible through VR without ?genre?. ? IPOD shuffle does not continue after ignition cycle. ? Not able to restore to default setting. ? Potential for battery draw on E-Call function. ? Steering wheel control seek up/down function not working . ? Steering wheel control press and hold skipping channels . ? Intermittently the wrong pop-ups or displays is shown. ? Intermittently the phone or media will freeze. ? Presets or clock setting are lost after software updates. ? Climate ON/OFF pop-up will not longer appear. ? Can?t change media source to Disc. ? Wrong EQ setting being used. ? Mute function not working correctly. ? No audio on phone calls. Improvements ? VR command, prompts and recognition. ? Blue Tooth Streaming Audio, connection and playing. ? Audio during hands free calling. ? Phone book downloading and display. ? Retaining/storing all presets and improvements to presets from skipping channels. ? Text message downloading and playing.
Flash: Can Not Disable Comfort Auto On Feature This Bulletin involves updating the Heated Seat Module (HSM) software.
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A customer may experience not being able to turn off the ?Comfort Auto On? feature in the customer settings.
RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio.
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A customer may experience, one or more of the following conditions. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Loss of vehicle position on NAV map. ? Compass indicator turns off. ? Erratic changes to vehicle icon on NAV map. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank.
Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning This bulletin involves...
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diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
Rattle From Driver Side Of Instrument Panel Or Steering Wheel Over Rough Roads Or When Turning This bulletin involves...
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diagnosing and if necessary removing the steering column lock control module wiring harness bracket. Rattle from driver side of instrument panel or steering wheel over rough roads or when turning.
Flash: Front Park Assist Enhancement This Bulletin involves updating the Park Assist Module (PAM) software.
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A customer may note at low speed operation (below 7mph/11kph) a cluster display indicating an object is detected by the front park assist system. This will be indicated by the fourth (farthest) arc on the vehicle graphic on the cluster. This will typically occur on gravel or sloped surfaces, like an approach ramp. The system calibration is overly sensitive which is causing ground detection as an object in the far zone.
RA2 RG2 RJ2 Radio EnhancementsThis bulletin involves updating the radio's software.
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The customer may notice one or more of the following: **During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. Intermittently missing tracks on USB/SD Card media modes.** Potential for inoperative or blank radio display. Radio displays message ?Please insert update USB?. AM/FM presets lost over an ignition cycle. iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative. Display shows multiple USB media song titles in the browse menu. System incorrectly comes up in Aux mode. Unable to change CD tracks with steering wheel controls. May be able to change AM/FM frequencies while changing SXM frequencies.Display screen dim. Paired phone list is deleted after ignition cycle. Not able to pair phone. Unable to delete paired device from list. Removed the ability to pair phones while the vehicle is in motion. Voice command not able to play new text messages. SXM presets are lost at times. SXM disappeared and failed to re-register. Intermittently the wrong selected media is played. Noises (pops and cracks) for AM/FM. Audio controls are locked out after using VR. iPod will not resume playing after phone call. iPod ?Repeat? function is not turned on. iPod songs not accessible through VR without ?genre?. iPod shuffle does not continue after ignition cycle. Not able to restore to default setting. Potential for battery draw on E-Call function. Steering wheel control seek up/down function not working. Steering wheel control press and hold skipping channels. Intermittently the wrong pop-ups or displays are shown. Intermittently the phone or media will freeze. Presets or clock setting are lost after software updates. Climate ON/OFF pop-up
RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if...
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required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon
Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software.
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Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits. Updating the HVAC software will correct these conditions.
RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software.
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The customer may notice one or more of the following: Potential for inoperative or blank radio display. Radio displays message ?Please insert update USB?. AM/FM presets lost over an ignition cycle. iPod Synchronization will be incomplete causing the voice recognition to be inoperative. Display shows multiple USB media song titles in the browse menu. System incorrectly comes up in Aux mode. Unable to change CD tracks with steering wheel controls. May be able to change AM/FM frequencies while changing SXM frequencies. Display screen dim. Paired phone list is deleted after ignition cycle. Not able to pair phone. Unable to delete paired device from list. Removed the ability to pair phones while the vehicle is in motion. Voice command not able to play new text messages. SXM presets are lost at times. SXM disappeared and failed to re-register. Intermittently the wrong selected media is played. Noises (pops and cracks) for AM/FM. Audio controls are locked out after using Voice Recognition (VR). iPod will not resume playing after phone call. iPod ?Repeat? function is not turned on. iPod songs not accessible through VR without ?genre?. iPod shuffle does not continue after ignition cycle. Not able to restore to default setting. Potential for battery draw on E-Call function. Steering wheel control seek up/down function not working. Steering wheel control press and hold skipping channels. Intermittently the wrong pop-ups or displays are shown. Intermittently the phone or media will freeze. Presets or clock setting are lost after software updates. Climate ON/OFF pop-up will not longer appear. Cannot change media source to Disc. Wrong EQ setting being used. Mute function not working correctly. No audio on phone calls.
SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software.
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SYMPTOM/CONDITION: The customer may describe one of the following condition(s): After initially using radio with USB, radio will suddenly not play using USB. Track names are displayed twice in USB and Secure Digital (SD) media modes. Intermittent audio streaming while using USB and SD media devices.
SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software.
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SYMPTOM/CONDITION: The customer may describe one of the following condition(s): After initially using radio with USB, radio will suddenly not play using USB. Track names are displayed twice in USB and Secure Digital (SD) media modes. Intermittent audio streaming while using USB and SD media devices.
OVERVIEW: This bulletin involves updating the radio's software SYMPTOM/CONDITION: The customer may notice one or...
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more of the following: **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. Intermittently missing tracks on USB/SD Card media modes. Potential for inoperative or blank radio display. Radio displays message Please insert update USB.
POWERTRAIN CONTROL MODULE REPROGRAMMING WITH THE LATEST SOFTWARE AVAILABLE DUE TO MALFUNCTION INDICATOR LAMP (MIL) AND...
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VARIOUS DIAGNOSTIC TROUBLE CODES (DTCS). ADDITIONAL SYSTEM ENHANCEMENTS AND NEW LABOR OPS TO BE ADDED *CN
JEEP: SOFTWARE FOR THE LEFT BLIND SPOT SENSOR AND RIGHT BLIND SPOT SENSOR NEEDS UPDATING DUE TO GIVING A FALSE BLIND SPOT DETECTION.
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MODEL 2014 GRAND CHEROKEE. *PE
A CALIBRATION ERROR, ON SOME VEHICLES, CAN AFFECT THE PROPER OPERATION OF FORWARD COLLISION WARNING FUNCTION, ON...
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ADAPTIVE CRUISE CONTROL MODULE (ACCM) AND NEED TO REPROGRAMMED SOFTWARE. MODEL 2014 GRAND CHEROKEE. *PE
JEEP: AIR SUSPENSION CONTROL MODULE (ASCM) SOFTWARE NEEDS UPDATING DUE TO MESSAGE APPEARING REGARDING NO AIR SUSPENSION...
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UP/DOWN REQUESTS ARE BEING MADE. MODEL 2014 GRAND CHEROKEE. *PE
Fuel System
44 bulletinsTUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
RAIL - FUEL
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Integrated Center Stack Missing Buttons This bulletin involves replacing the integrated center stack (ICS) bezel.
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Summit Edition (sales code AAU) vehicles built with incorrect ICS, missing buttons for Front & Rear Park Assist (sales code XAG) and Forward Collision Warning (sales code LSR).
Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter.
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Customers may experience a slight diesel odor inside the vehicle.
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed.
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A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
Emissions Recall R69 Selective Catalytic Reduction CatalystEffective immediately all repairs on involved vehicles are...
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to be performed according to this recall. Service Bulletin 18-064-15 is no longer applicable for vehicles involved in this recall. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall. The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards.
Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter.
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Customers may experience a slight diesel odor inside the vehicle.
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed.
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A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
Diesel Fuel Filter Weepage in Extreme Cold Conditions This bulletin involves installing a new fuel/ water separator filter.
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Diesel fuel weepage from bottom of the vehicle when a cold soaked vehicle is started at temperatures of -13 F (-25 C) or below when using artic diesel fuel or a cold weather diesel fuel additive.
Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter.
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Customers may experience a slight diesel odor inside the vehicle.
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed.
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A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
Diesel Fuel Filter Weepage in Extreme Cold Conditions This bulletin involves installing a new fuel/ water separator filter.
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Diesel fuel weepage from bottom of the vehicle when a cold soaked vehicle is started at temperatures of -13 F (-25 C) or below when using artic diesel fuel or a cold weather diesel fuel additive.
Diesel Fuel Injector Cleaning Procedure
Diesel Fuel Injector Cleaning Procedure
The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat...
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degradation, which may lead to the exceedance of exhaust emission standards.
Diesel Fuel Injector Cleaning Procedure
The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat...
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degradation, which may lead to the exceedance of exhaust emission standards.
Diesel Fuel Injector Cleaning Procedure
(Revision A): P2463-00-DIESEL PARTICULATE FILTER - SOOT ACCUMLATION
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Customer Satisfaction Notification VA7 3.0L Diesel Performance
Revised Emissions Recall V08 3.0L Diesel Emissions
Revised Emissions Recall V11 3.0L Diesel Emissions
Revised Emissions Recall V08 3.0L Diesel Emissions
Revised Emissions Recall V11 3.0L Diesel Emissions
Revised Emissions Recall V08 3.0L Diesel Emissions
Revised Emissions Recall V11 3.0L Diesel Emissions
V08/V11/V16 3.0L DIESEL EMISSIONS CAMPAIGNS FREQUENTLY ASKED QUESTIONS (replaced OD55489)
V08/V11/V16 3.0L DIESEL EMISSIONS CAMPAIGNS FREQUENTLY ASKED QUESTIONS
EMISSIONS RECALL V08 & V11 3.0L DIESEL EMISSIONS IMPORTANT STEP IN DEALER INSTRUCTIONS
V08/V11 EPA AND CARB APPROVED EMISSIONS MODIFICATION AND EXTENDED WARRANTY NOTE: VINS LIVE MAY 3rd , 2019 ; DEALER...
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INSTRUCTIONS TO PUBLISH MAY 7th , 2019
EMISSIONS RECALL V08 - 3.0L DIESEL EMISSIONS VECI LABEL PLACEMENT AND PHOTO REQUIREMENTS
(X78) Emission Control System ? 3.0L Diesel - 2014/2015/2016 Ram 1500 (DS) and 2014/2015/2016 Jeep Grand Cherokee (WK)
Part Description: HVAC evaporator and HVAC filter Issue Description: Odor coming from HVAC system.
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Please call one of these 3 people on their cell phone before replacing the HVAC filter or the evaporator:~ Pat Presti ? (248) 379-0972~ Ken Deneau ? (248) 576-1870~ Murali Govindarajalu ? (248) 421-2483
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed.
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A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies to 2014-2015 WD, WK or KL Vehicles. A customer may experience a popping noise when listening to AM stations.
Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter.
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Customers may experience a slight diesel odor inside the vehicle.
Poor Radio Reception This bulletin involves replacing the satellite antenna if needed.
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A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations.
Diesel Fuel Filter Weepage in Extreme Cold Conditions This bulletin involves installing a new fuel/ water separator filter.
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Diesel fuel weepage from bottom of the vehicle when a cold soaked vehicle is started at temperatures of -13 F (-25 C) or below when using artic diesel fuel or a cold weather diesel fuel additive.
Integrated Center Stack Missing Buttons This bulletin involves replacing the integrated center stack (ICS) bezel.
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Summit Edition (sales code AAU) vehicles built with incorrect ICS, missing buttons for Front & Rear Park Assist (sales code XAG) and Forward Collision Warning (sales code LSR).
Emissions Recall R69 Selective Catalytic Reduction Catalyst Effective immediately all repairs on involved vehicles are...
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to be performed according to this recall. Service Bulletin 18-064-15 is no longer applicable for vehicles involved in this recall. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall. The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards.
Integrated Center Stack Missing Buttons This bulletin involves replacing the integrated center stack (ICS) bezel.
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Summit Edition (sales code AAU) vehicles built with incorrect ICS, missing buttons for Front & Rear Park Assist (sales code XAG) and Forward Collision Warning (sales code LSR).
CHRYSLER: 2014 JEEP GRAND CHEROKEE(DIESEL ONLY) : A SLIGHT DIESEL ODOR IS INSIDE THE VEHICLE AND THE EXISTING PAPER...
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CABIN FIBER NEEDS REPLACING WITH AN UPDATED CHARCOAL FILTER. *LJ
Infotainment
39 bulletinsRJ2 Or RG2 Radio Enhancements
RG3 RG4 RJ3 RJ4 Radio Enhancements
RA2 Radio Enhancements
RK4 Radio Enhancements
Radio Audio Updates For The Australian Market This bulletin involves updating the radio software.
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A customer may experience, one or more of the following conditions: Audio turn instructions do not pronounce the Street Names correctly. The audio turn instructions do not pronounce the Street Type.
RG2 RJ2 Radio Language Enhancements Portuguese Polish Turkish Brazil-Portuguese This bulletin involves updating the radio's software.
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The customer may notice one or more of the following. Unable to select ?Portuguese and Polish? languages on VP2 ECE Radio. Unable to select ?Turkish and Brazil-Portuguese? languages on VP2 ROW Radio.
How To Activate The Navigation Maps On A RA3 Radio
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio.
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No FM or AM reception.
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
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Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
How To Activate The Navigation Maps On A RA3 Radio
How To Activate The Navigation Maps On A RA3 Radio
How To Activate The Navigation Maps On A RA3 Radio
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest...
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Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier...
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(AMP) with the latest available software. The customer may describe when changing the radio tone settings (bass, mid, treble) the volume levels may be erratic. Depending where the volume is set, the volume changes may be very loud or very quiet. Example: When the volume is set to 8 and making adjustments to the tone settings, the volume can increase by 15 db. When the volume is set to 25 and making adjustments to the tone settings, there maybe no volume changes. The customer may also describe when listening with the volume set to 9 there is more bass and less mid/high. When the volume is set to 10 is less bass and more mid/high (WD,WK, W2 and W3 only).
Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier...
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(AMP) with the latest available software. The customer may describe when changing the radio tone settings (Bass, Mid, Treble) the volume levels may be erratic. Depending where the volume is set, the volume changes maybe very loud or very little. Example: Volume set to 8 and making adjustments to the tone settings, the volume can increase by 15 db. Volume set to 25 and making adjustments to the tone settings, there maybe no volume changes.
Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio.
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No FM or AM reception.
How To Activate The Navigation Maps On A RA3 Radio
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
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Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Radio Audio Updates For The Australian Market This bulletin involves updating the radio software.
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A customer may experience, one or more of the following conditions: Audio turn instructions do not pronounce the Street Names correctly. The audio turn instructions do not pronounce the Street Type.
RG2 RJ2 Radio Language Enhancements Portuguese Polish Turkish Brazil-Portuguese This bulletin involves updating the radio's software.
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The customer may notice one or more of the following. Unable to select ?Portuguese and Polish? languages on VP2 ECE Radio. Unable to select ?Turkish and Brazil-Portuguese? languages on VP2 ROW Radio.
RJ4 Navigation Enhancements This bulletin involves inspecting and updating the radio software, if required.
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A customer may experience, one or more of the following conditions. Peru maps not available. When using navigation route guidance with Spanish language selected the customer will have English voice guidance presented when it should be in Spanish.
Flash: RM4 UCONNECT AM/FM/BT/NAV/Voice Navigating Resets When Driving This bulletin involves update the radio with new software.
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Customer may experience the navigation resets while driving.
How To Activate The Navigation Maps On A RA3 Radio
Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software.
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The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.
How To Activate The Navigation Maps On A RA3 Radio
How To Activate The Navigation Maps On A RA3 Radio
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
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Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the IPC with the latest available software.
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Customers may experience the cluster displays English when requesting Arabic language is selected through a navigation-capable radio.
SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required.
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SYMPTOM/CONDITION: **Improvements: Ability to communicate with Siri via UConnect. Ability to press Voice Recognition (VR) button for more than one second.**
SUBJECT: RA2 RG2 RJ2 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software
CERTAIN VEHICLES ARE HAVING RADIO, NAVIGATIONAL ISSUES REQUIRING SOFTWARE UPDATE.
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MODEL 2013-14. *PE
CHRYSLER 2014-2015 DODGE JOURNEY, DURANGO, CHARGER, JEEP CHEROKEE: CUSTOMERS MAY NOTICE A DISPLAYED MESSAGE ON THE...
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INSTRUMENT CLUSTER "SERVICE TIRE PRESSURE SYSTEM". *LJ
Transmission
37 bulletinsDrivetrain Control Module (DTCM)
Transmission Shift And Driveability Enhancements
Transmission Shift Enhancements
Transmission Shift Enhancements - Adaptation Drive Learn Procedure
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software.
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? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled.
Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software.
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A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have...
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a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. If you have a leak concern please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. See your parts specialist for the proper gasket for the repair.
Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.
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Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software.
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? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled.
Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software.
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A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software.
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A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based...
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transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to remedy a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.
Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain...
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Control Module (PCM) and Transmission Control Module (TCM) with new software. NOTE: Both the PCM and TCM must be up to date for these changes to be effective. The customer may indicate that they are not satisfied with the shift quality of the transmission. Improvements to the transmission calibration have been made to the following: Upshift Improvements ? Shift quality in Normal Mode ? Shift quality in Sport Mode ? Shift inhibit while transitioning in/out of MDS Downshift Improvements ? Downshift quality while accelerating ? Downshift quality while coasting General Improvements ? Torque converter clutch control during interlocked downshifts ? Torque converter clutch control during accelerator pedal tip in/out ? High speed gear hunting (shifting back/forth repeatedly between two gears) ? Allow 3rd gear launch at high altitude while in Snow Mode ? 2nd gear launch quality in ECO mode
Flash: Transmission Shift And Driveability Enhancements This bulletin involves selectively erasing and reprogramming...
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the Powertrain Control Module (PCM) and Transmission Control Module (TCM) with new software.Both the PCM and TCM must be up to date for these changes to be effective. The customer may indicate that they are not satisfied with the shift quality of the transmission. Improvements to the transmission calibration have been made to the following:Upshift Improvements Shift quality in Normal Mode Shift quality in Sport Mode Shift inhibit while transitioning in/out of MDSDownshift Improvements Downshift quality while accelerating Downshift quality while coastingGeneral Improvements Torque converter clutch control during interlocked downshifts Torque converter clutch control during accelerator pedal tip in/out High speed gear hunting (shifting back/forth repeatedly between two gears) Allow 3rd gear launch at high altitude while in Snow Mode 2nd gear launch quality in ECO mode Improved reverse speed Display 2nd gear when entering Manual Mode from Snow or ECO Mode
Flash: Drivetrain Control Module (DTCM), Driveline Bump Sensation During Low Speed Transmission Downshifts This...
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bulletin involves selectively erasing and reprogramming the Drivetrain Control Module (DTCM). A small number of customers may experience a driveline bump sensation during low speed transmission downshifts. This condition typically occurs in speeds less than 15 mph (24 kph) during a 2-1 downshift.
Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain...
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Control Module (PCM) and Transmission Control Module (TCM) with new software. NOTE: Both the PCM and TCM must be up to date for these changes to be effective. The customer may indicate that they are not satisfied with the shift quality of the transmission. Improvements to the transmission calibration have been made to the following: Upshift Improvements ? Shift quality in Normal Mode ? Shift quality in Sport Mode ? Shift inhibit while transitioning in/out of MDS Downshift Improvements ? Downshift quality while accelerating ? Downshift quality while coasting General Improvements ? Torque converter clutch control during interlocked downshifts ? Torque converter clutch control during accelerator pedal tip in/out ? High speed gear hunting (shifting back/forth repeatedly between two gears) ? Allow 3rd gear launch at high altitude while in Snow Mode ? 2nd gear launch quality in ECO mode
Flash: Drivetrain Control Module (DCTM) - Bump Felt in the Driveline While Turning From a Stop Such as in Parking Lot...
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Maneuvers This bulletin involves flashing the Drivetrain Control Module (DCTM) with revised software. Customers may indicate that they feel a bump in the driveline while turning from a stop such as in parking lot maneuvers. This software release provides a more refined control of the 4WD system to more smoothly engage and release the 4WD system.
Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter.
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Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software followed by a drive validation. The following software enhancement, for the 948TE 9-speed transmission, is being released to improve diagnostics for the following Diagnostic Trouble Codes (DTCs): ? P0711 - Transmission Fluid Temperature Sensor A Circuit Range-Performance ? P0887 - TCM Power Control Circuit High ? P1720 - Output Speed Sensor-Wheel Speed Rationality ? P1D98 - Incorrect Gear Ratio Clutch B or D Defective ? P215C - Output Shaft Speed Wheel Speed Correlation ? U0401 - Implausible Data Received From ECM-PCM The software also enables DTC P07A7 - Transmission Friction Element C Stuck On to set in the case of a dislodged C-clutch snap-ring.
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) and Transmission Control Module (TCM) with new software. NOTE: Both the PCM and TCM must be up to date for these changes to be effective.
Flash: Transmission Shift And Drivability Enhancements This bulletin involves selectively erasing and reprogramming the...
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Powertrain Control Module (PCM) and Transmission Control Module (TCM) with new software. NOTE: Both the PCM and TCM must be up to date for these changes to be effective. A small number of customers may experience one or more of the following conditions. ? Will not reach max speed (over 256 kph) during freeway driving. (International Market Only) ? Less than desired upshift quality in Normal or Sport mode ? Shift inhibit while transitioning in/out of MDS mode ? Less than desired downshift quality while coasting with the brake released or while passing. ? Vehicle will not display 2nd gear when entering Manual mode from Snow or ECO mode ? High speed gear hunting (shifting back/forth repeatedly between two gears) ? Will not exceed 20 mph in reverse. ? Less than desired 2nd gear launch quality while in ECO mode ? Unable to launch in 3rd gear in Snow mode in higher altitudes. ? Less than desired shift quality during accelerator pedal tip in/out acceleration during Torque Converter Clutch operation.
Flash: 8HP70 Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM)...
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with the latest available software. A small number of customers may indicate that the transmission shift quality may not meet their expectations under the following conditions. These concerns are separated by vehicle. WK Vehicles ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? Less than desired upshift quality in normal drive mode under light/medium acceleration. ? Less than desired Power-on downshift quality (i.e. passing). ? Less than desired powertrain performance while driving at higher altitudes, on steep grades, or during high speed driving. ? Less than desired tip in/out acceleration during torque converter clutch operation. ? Less than desired engagement quality in 4x4 high or 4x4 low range. WD Vehicles ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? Less than desired engagement quality in 4x4 high or 4x4 low range.
Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software.
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A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.
Flash: Drivetrain Control Module (DCTM) - Bump Felt in the Driveline While Turning From a Stop Such as in Parking Lot...
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Maneuvers This bulletin involves flashing the Drivetrain Control Module (DCTM) with revised software. Customers may indicate that they feel a bump in the driveline while turning from a stop such as in parking lot maneuvers. This software release provides a more refined control of the 4WD system to more smoothly engage and release the 4WD system.
Flash: Transmission Shift And Driveability Enhancements This bulletin involves selectively erasing and reprogramming...
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the Powertrain Control Module (PCM) and Transmission Control Module (TCM) with new software.Both the PCM and TCM must be up to date for these changes to be effective. The customer may indicate that they are not satisfied with the shift quality of the transmission. Improvements to the transmission calibration have been made to the following:Upshift Improvements Shift quality in Normal Mode Shift quality in Sport Mode Shift inhibit while transitioning in/out of MDSDownshift Improvements Downshift quality while accelerating Downshift quality while coastingGeneral Improvements Torque converter clutch control during interlocked downshifts Torque converter clutch control during accelerator pedal tip in/out High speed gear hunting (shifting back/forth repeatedly between two gears) Allow 3rd gear launch at high altitude while in Snow Mode 2nd gear launch quality in ECO mode Improved reverse speed Display 2nd gear when entering Manual Mode from Snow or ECO Mode
845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based...
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transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer's concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.
845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based...
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transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to remedy a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.
Flash: Drivetrain Control Module (DTCM), Driveline Bump Sensation During Low Speed Transmission Downshifts This...
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bulletin involves selectively erasing and reprogramming the Drivetrain Control Module (DTCM). A small number of customers may experience a driveline bump sensation during low speed transmission downshifts. This condition typically occurs in speeds less than 15 mph (24 kph) during a 2-1 downshift.
Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain...
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Control Module (PCM) and Transmission Control Module (TCM) with new software. NOTE: Both the PCM and TCM must be up to date for these changes to be effective. The customer may indicate that they are not satisfied with the shift quality of the transmission. Improvements to the transmission calibration have been made to the following: Upshift Improvements ? Shift quality in Normal Mode ? Shift quality in Sport Mode ? Shift inhibit while transitioning in/out of MDS Downshift Improvements ? Downshift quality while accelerating ? Downshift quality while coasting General Improvements ? Torque converter clutch control during interlocked downshifts ? Torque converter clutch control during accelerator pedal tip in/out ? High speed gear hunting (shifting back/forth repeatedly between two gears) ? Allow 3rd gear launch at high altitude while in Snow Mode ? 2nd gear launch quality in ECO mode
Flash: Improved Rolling Reverse to Drive Shift Quality This bulletin involves flash reprogramming of the Transmission ...
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Control Module (TCM) with new software. Customers may indicate that the rolling reverse to drive shift quality may not meet their expectations.
Difficult Shifting Into 1st And 2nd Gear This bulletin involves inspecting and adjusting the manual transmission shift...
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cable Difficult shifting into 1st and/or 2nd gears may be due to any of the following conditions; A. Gearshift Select cable improperly adjusted. B. Gearshift cables not seated at shifter. C. Gearshift cables not seated at transmission. D. Neutral sensor rotated out of position.
Flash: Shift Quality Improvements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software.
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Customers may indicate that the shift quality may not meet their expectations under the following conditions:Upshift Improvements Upshift quality in normal mode under light/medium accelerationDownshift Improvements Power-on downshift qualityGeneral Improvements Altitude drivability High speed drivability Grade drivability ECO mode drivability Torque converter clutch control on engagement and tip-in/out General engagement quality in 4X4 high and 4X4 low range
JEEP: THE TRANSMISSION CONTROL MODULE (TCM) NEEDS TO HAVE NEW SOFTWARE REPROGRAMMED DUE TO MULTIPLE SHIFTING ISSUES.
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MODEL 2014 GRAND CHEROKEE. *PE
Body & Paint
36 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest...
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mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper...
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leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper...
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leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ) This bulletin involves inspecting and...
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if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Click, creak, or groaning sound near C-pillar at rear corner of sunroof.
Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand...
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Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin would like to analyze the vehicle in person prior to repair.~
Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ) This bulletin involves inspecting and...
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if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Click, creak, or groaning sound near C-pillar at rear corner of sunroof.
Leather Instrument Panel.
Rattle Coming From Sunroof This bulletin involves replacing the sunroof fasteners.
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Customers may comment on the following:Rattle coming from sunroof.
Water Leak From Overhead Console, A Pillar And Or Headliner.
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Sunroof Drain Tube Inspection.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper...
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leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper...
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leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper...
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leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper...
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leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper...
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leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper...
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leather IP covers that have suffered delamination issues. Customers may comment on the following:The upper leather IP cover is delaminating or separating.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Dash and Door Appliques Delaminating - X77 Warranty Extension This bulletin involves replacing carbon fiber interior...
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trim appliques that have suffered delamination issues. Some customers may comment on one of the following: The carbon fiber inner doors and instrument panel appliques are delaminating. The outer layer of a carbon fiber applique is separating from the inner layer.
Part Description: Leather Instrument Panel Issue Description: If replacing the instrument panel top cover because of...
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what appears to be a wrinkle or thread in the leather near the A-pillar, then please call Mike Wicker at Cell (248) 821-9350. Chrysler wants to learn more about these conditions. A photo of the condition would be beneficial and can be sent to MDW12@chrysler.com. If no response is received within 15 minutes, then proceed with the required repair.
Cargo Compartment Load Floor Panel Latch Handle Broken This bulletin involves replacing the cargo compartment load floor panel latch handle.
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The customer may describe a broken cargo compartment load floor panel latch handle.
Side door Upper and lower hinge, All side doors If the vehicle is in for side door hinge noise on WK and WD (Jeep Grand...
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Cherokee and Dodge Durango) or LD/LX (Dodge Charger and Chrysler 300) 2014, 2015, 2016 MY 0 to 36,000 miles, FCA is looking to gather information prior to repairing the vehicle. Please contact Kevin Murphree via Cell Phone (248) 613-3417.~ If the dealership is within the Metro Detroit Area, Kevin would like to analyze the vehicle in person prior to repair.~
Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ) This bulletin involves inspecting and...
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if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Click, creak, or groaning sound near C-pillar at rear corner of sunroof.
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest...
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mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
JEEP: INSTRUMENT PANEL MAY INDICATE THAT THERE IS AN OBJECT BY THE FRONT PARK ASSIST SYSTEM.
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SYSTEM CALIBRATION IS OVERLY SENSITIVE CAUSING GROUND DETECTION AS AN OBJECT IN THE FAR ZONE. *KB
Air Bags & Safety
23 bulletinsActive Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev.
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C)
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev.
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B)
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev.
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A)
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of...
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the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of...
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the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015...
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Jeep Grand Cherokee (WK)
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of...
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the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of...
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the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015...
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Jeep Grand Cherokee (WK)
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev.
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D)
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev.
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C)
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev.
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B)
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev.
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C)
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev.
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B)
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev.
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A)
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Brakes
16 bulletinsNew Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain...
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2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if...
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necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain...
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2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain...
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2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts.
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The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
Electronic parking brake module connector water intrusion.
Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if...
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necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
(X81) Leather Instrument Panel Top Pad Delaminating - 2011-2014 Jeep Grand Cherokee (WK)
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings.
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The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Noise is most prevalent during a low-speed stop with light brake pedal effort.
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake rotors.
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The customer may describe a high frequency front brake squeal or squeak, at approximately 8.4kHz. Noise may be intermittent, so not always possible to duplicate.
Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts.
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The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain...
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2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if...
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necessary replace the front brake pads. Squeal noise from front of vehicle when braking.
2012-2015 JEEP GRAND CHEROKEE: AT APPROXIMATELY 8.4KHZ THE CUSTOMER MAY DESCRIBE A HIGH FREQUENCY FRONT BRAKE SQUEAL OR...
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SQUEAK *CN
JEEP: THERE IS CONTACT BETWEEN REAR BRAKE CALIPER ADAPTER MOUNTING BOLTS AND BRAKE DUST SHIELD, DUE TO CALIPER ADAPTER...
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MOUNTING BOLTS BEING TOO LONG AND A RATTLING NOISE IS HEARD. MODEL 2013-2014 GRAND CHEROKEE, 2013 DURANGO. *PE
Pre-Delivery & Maintenance
12 bulletinsVerify "Z" part number availability.
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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Warranty Newsletter Volume 11, Issue 6
FCA Caribbean Warranty Newsletter Volume 11, Issue 6
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
Refer to service procedures outlined in CSN P39.
Refer to service procedures outlined in CSN P39.
SAFETY RECALL W58 - LOSS OF CRANK POSITION Overlap with V08/V11/V16 Population
Recall Advanced Communication.
SAFETY RECALL W58 - LOSS OF CRANK POSITION Overlap with V08/V11/V16 Population
Lighting
12 bulletinsSetting Mode Is Selected And Headlamps Always Stay On
Service 4wd Light On, Message AWD System Service Required
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
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A U11E9, or B16FB-15 may be set
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
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A U11E9, or B16FB-15 may be set
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
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A U11E9, or B16FB-15 may be set
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Front Half Shaft Boot Clamp Loose This bulletin involves replacing both front half shafts.
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Some vehicles may have been built with loose front half shaft boot clamps. A loose front half shaft boot clamp could allow the boot to come loose allowing moisture and debris into the CV joint.
Front Half Shaft Boot Clamp Loose This bulletin involves replacing both front half shafts.
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Some vehicles may have been built with loose front half shaft boot clamps. A loose front half shaft boot clamp could allow the boot to come loose allowing moisture and debris into the CV joint.
License Lamp If vehicle comes in for license plate bulb replacement, you will need to determine the version of the bulbs that you have.
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~ ~ If you have clear lenses with lines on them, you will need PN 68225282AA. If none are available, you will need to order PN 68360246AA (Non-Camera) or 68360247AA (Camera).~ ~ If you have opaque lenses, you will only need PN 68228927AA
CHRYSLER: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER.
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DODGE DURANGO, JEEP GRAND CHEROKEE: FRONT HALF BOOT CLAMPS ON ABOVE VEHICLES MAY HAVE BEEN INCOORECTLY INSTALLED, WHICH COULD ALLOW GREASE FROM THE CV JOINT TO LEAK WHILE DRIVING. *LJ
JEEP/DODGE: INFORMATION REGARDING THE LOOSENESS OF THE FRONT HALF SHAFT BOOT CLAMPS, CAUSING DEBRIS AND MOISTURE INTO...
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CV JOINT, AND NEED TO HAVE BOTH REPLACED. MODEL 2014 DURANGO, GRAND CHEROKEE. *PE
Steering
9 bulletinsSteering Wheel Vibration - Front Wheel Bearings
Steering Column If vehicle comes in for steering column replacement, verify column installed.
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Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star.
Hands On Steering Wheel Message In EVIC
Steering Wheel Vibration - Front Wheel Bearings This bulletin involves diagnosing vibration and if necessary replacing front wheel bearings.
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Customer may experience vibration in the steering wheel while driving at speeds between 65 to 80 mph.
Steering Wheel Vibration at Speeds Above 65 MPH (105 KMH) This bulletin involves diagnosing vibration and if necessary replacing front wheel bearings.
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Customer may experience vibration in the steering wheel while driving at speeds between 65 to 80 mph.
Auto Comfort feature Always Defaults On In Cold Weather This Bulletin involves reconfiguring the vehicle for proper...
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operation of the Auto Comfort feature. The customer may notice when the weather is cold the heated steering wheel and heated seats will automatically turn on. The customer will have to turn off both systems each time the key is cycled. There is no personal setting in the menu to have the Auto Comfort System default to off when the vehicle is started. Reconfiguring the vehicle will give the customer the option to have this feature be on or off when the vehicle is started.
Steering Column If vehicle comes in for steering column replacement, verify column installed.
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Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star.
Steering Column If vehicle comes in for steering column replacement, verify column installed.
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Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star. UPDATE: 11/9/2016 If the new bearing does not fit through the double dash, you need to replace the lower double dash panel to the latest level. Please see the updated flowchart in StarParts for the correct replacement panel.
DODGE/JEEP: ON SOME VEHICLES, THE STEERING WHEEL WOULD EXPERIENCE VIBRATIONS, WHEN BEING DRIVEN AT HIGH SPEEDS BETWEEN...
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65 TO 80 MPH, AND WOULD THE FRONT WHEEL BEARINGS REPLACED. MODEL 2014 DURANGO, GRAND CHEROKEE. *PE
Software & Calibration
7 bulletinsFlash: Automatic Temperature Control, Cabin Temperature Too High
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service...
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technician an overview of the steps a customer will need to take to complete the update.
Flash: 3.0L Powertrain Diagnostic And System Enhancements
Polish Instrument Cluster Translation Update This bulletin involves flashing the instrument cluster to update the Polish translation.
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Incorrect Polish translations in the Instrument Cluster.
Polish Instrument Cluster Translation Update This bulletin involves flashing the instrument cluster to update the Polish translation.
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Incorrect Polish translations in the Instrument Cluster.
Russian Instrument Cluster Translation Update This bulletin involves flashing the instrument cluster to update the Russian translation.
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Incorrect Russian translations in the Instrument Cluster.
CHRYSLER: THE FORWARD COLLISION FEATURE FAILS TO OPERATE OVER 55MPH/88KPH AND WOULD NEED TO UPDATE THE ADAPTIVE CRUISE CONTROL (ACC) SOFTWARE.
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MODEL 2014 GRAND CHEROKEE. *PE
Suspension
7 bulletinsAir Suspension System Diagnosis
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the ...
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updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the ...
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updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the ...
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updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. See DealerCONNECT>TechCONNECT>Service Info>Rear Susp>Hub and Bearing>Diagnosis and Testing>Diagnosis and Testing - Hub and Bearing - Noise.
Tires & Wheels
6 bulletinsThis bulletin involves an alignment specification change for camber.
Vehicle Leads or Drifts To The Right This bulletin involves an alignment specification change for camber.
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Customer may describe a lead or drift to the right condition at steady state speeds at 35 MPH and above.
Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber.
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Customer may describe a lead or drift to the left condition at steady state speeds of 56 KPH (35 MPH) and above.
Vehicle Leads or Drifts To The Right This bulletin involves an alignment specification change for camber.
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Customer may describe a lead or drift to the right condition at steady state speeds at 35 MPH and above.
Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber.
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Customer may describe a lead or drift to the left condition at steady state speeds of 56 KPH (35 MPH) and above.
Vehicle Leads or Drifts To The Right This bulletin involves an alignment specification change for camber.
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Customer may describe a lead or drift to the right condition at steady state speeds at 35 MPH and above.
Hybrid & EV
5 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
Service Bulletin/RRT 03-001-14 REV.A Superseded By Customer Satisfaction Notification (CSN) P39 Refer to service...
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procedures outlined in CSN P39.
Service Bulletin/RRT 03-001-14 REV.A Superseded By Customer Satisfaction Notification (CSN) P39 Refer to service...
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procedures outlined in CSN P39.
Service Bulletin 18-023-15 REV.
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C and RRT 15-098 superseded By Service Bulletin 18-094-15 Refer to Service Bulletin 18-094-15.
Service Bulletin/RRT 03-001-14 REV.A Superseded By Customer Satisfaction Notification (CSN) P39 Refer to service...
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procedures outlined in CSN P39.