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2010 Jeep Grand Cherokee TSBs

56 Technical Service Bulletins across 9 categories

Engine

18 bulletins
10229031

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10223599

Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications.

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To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220843

NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.

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If the pins are missing request to add the dowel pin first and then install the transmission

10220687

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10216395

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...

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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

10216264

Flash: Power Folding Mirrors Unfold While Cranking This bulletin involves flash reprogramming the Left and Right Front...

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Door Modules (DMFL/DMFR) with new software. The power folding mirrors may unfold while cranking the engine.

10215879

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10212290

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10190590

NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment.

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If the pins are missing request to add the dowel pin first and then install the transmission

10187058

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10140065

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...

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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

10138987

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...

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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

10136982

Part Description: Actuator Motor

10136474

Flash: Power Folding Mirrors Unfold While Cranking This bulletin involves flash reprogramming the Left and Right Front...

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Door Modules (DMFL/DMFR) with new software. The power folding mirrors may unfold while cranking the engine.

10128978

Flash: Power Folding Mirrors Unfold While Cranking This bulletin involves flash reprogramming the Left and Right Front...

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Door Modules (DMFL/DMFR) with new software. The power folding mirrors may unfold while cranking the engine.

10128948

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus...

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replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

10121927

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...

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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

Other

15 bulletins
11010205

Plate - Planetary

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10220015

DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper.

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Please return core with original damper intact.

10175743

Disinfectant Solution Recommended for COVID-19

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10169163

DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper.

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Please return core with original damper intact.

10129008

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

10069323

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069322

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069242

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068521

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068520

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Transmission

9 bulletins
10217727

4WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This...

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bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory

10217705

4WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This...

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bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory

10216001

New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain...

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2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

10188696

New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain...

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2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

10148868

Customer Satisfaction Notification P73 Reprogram Final Drive Control Module: The Final Drive Control Module (FDCM)...

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software on about 295,600 of the above vehicles may cause the service 4WD light to come on and an inability to switch 4WD mode when trying to shift out of the current selected mode. The Final Drive Control Module (FDCM) must be reprogrammed with new software.

10141242

4WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This...

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bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated.Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory

10141220

4WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This...

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bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may indicate that the ?Service 4WD? indicator in the instrument cluster is illuminated. They may also indicate that the transfer case will not shift from 4WD High, 4WD Low, and/or Neutral once the lamp is illuminated. Further investigation identifies that a Diagnostic Trouble Code C140F is stored or active in the Final Drive Control Modules (FDCM) Memory

10136874

New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain...

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2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

10058278

FIAT CHRYSLER: TSB HAS AN OWNER NOTIFICATION LETTER.

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SELECT DOCUMENT SEARCH BUTTON BELOW. WHEN SHIFTING OUT OF CURRENT SELECTED MODE, FINAL DRIVE CONTROL MODULE (FDCM) SOFTWARE CAUSES SERVICE 4WD LIGHT TO ILLUMINATE AND SWITCHING OUT OF 4WD FAILS AND NEEDS REPROGRAMMING. MODEL 2005-2010 JEEP GRAND CHEROKEE, JEEP COMMANDER. *PE

Electrical

5 bulletins
10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10228020

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10166537

RADIO [RES] - New and/or Service Exchange For RES radio concerns.

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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

Pre-Delivery & Maintenance

2 bulletins
11022026

Verify Reman part number availability.

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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

Lighting

2 bulletins
10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

Body & Paint

2 bulletins
10220098

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10169246

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

Air Bags & Safety

2 bulletins
10139985

Restraints Information Sheet (I-Sheet) has been added to Star Parts.

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Print I-Sheet for technician use.

10139978

Restraints Remove I-Sheet from packaging.

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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Fuel System

1 bulletin
10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season