2024 Jeep Grand Cherokee L TSBs
262 Technical Service Bulletins across 16 categories
Categories
Engine
53 bulletinsService transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...
Read full bulletin
have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
GMET4 DOHC Water Pump Coolant Leak Inspection
Hemi Water Pump Coolant Leak Inspection
Not applicable to vehicles built for US market.
Read full bulletin
R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. WI-FI software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-
VALVE BODY & CONTROL UNIT TRANSMISSION
If the power liftgate exhibits operating noise during opening or closing but functions normally, follow these instructions: 1.
Read full bulletin
Do NOT replace the Power liftgate if: -The liftgate opens and closes properly, and -The customer concern is only operating noise. 2. Replacement is ONLY recommended if: -There is an abnormal sound (e.g., grinding, scraping, knocking), -A functional issue exists (binding, stall, failure to open/close), -There is visible damage, or -Relevant DTCs are present. 3.If you hear grinding, scraping, or any abnormal sound, parts can be replaced. -Describe the issue clearly in the narrative. -If possible, record the sound and attach it to the narrative.
THROTTLE BODY - NONE
1.Identify Customer Concern Check for small traces of coolant near the water pump, especially around the weeper chamber.
Read full bulletin
Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.
Engine Oil Leak
The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the...
Read full bulletin
follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
Not applicable to vehicles built for US market.
Read full bulletin
R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: **T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** WI-FI Software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.
Symptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition.
Read full bulletin
Diagnostic: Please make sure ONLY shifter reports loss communication. If there are other modules reporting loss communication, then follow the existing service procedure Repair Procedure: 1. Verify Complaint - ESM reports a Loss of Communication (LOC) DTC, but no other modules do. - If multiple modules report the same LOC, the ESM is not the cause (its not a gateway module). 2. Read DTCs - Relevant codes: U0101, U0140, U0155, U0129, U11C3, U0402, U0422, U0423, U0415, U145D. - If multiple LOC DTCs are present: a. Check battery health, system voltage, and TCM (including valve body). b. If TCM goes offline, ESM may falsely report LOC DTCs. 3. Check Environmental Data - Look for voltage/system issues at the same mileage. a. If DTCs clear, do not replace ESM. b. If not, inspect: b.1 Module connectors/pins: If damaged, dont repair shifter. b.2 TCM connectors/pins: Same rule. b.3 AGSM connectors/pins: If damaged, repair shifter. b.4 AGSM wiring harness: If damaged, dont repair shifter. 4. Review Past Service - Confirm battery and TCM-related repairs are still effective. a. If not, fix and clear DTCs. b. If yes, continue. 5. Check for Other LOCs - If other modules report LOC to the same module, inspect that module. - If not, repair the AGSM. Additional Description: - The ESM only communicates with the TCM and is fully controlled by it. - In non-combustion engines, the TCM is replaced by the PCM. - If a stored DTC in the ESM disappears and doest return, do not replace the ESM.
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear. This bulletin involves replacing the transmission valve body assembly.
Engine Rattle Noise
MODULE - ENGINE CONTROLLER
Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: Rough...
Read full bulletin
engine idle when cold starting the engine. Low coolant level in coolant recovery bottle.
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...
Read full bulletin
roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
Check Engine Lamp On.
Read full bulletin
Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.
VALVE - CHECK
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.
Read full bulletin
Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
"Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a...
Read full bulletin
Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0C19 - Drive Motor A Torque Delivered Performance. P1B03 - Resolver Signal / MCPA Rationality. B273C - Digital Crash Input. Customers may experience the following: Intermittent wrench (service HV) icon condition. This bulletin involves reprogramming the HCP/AHCP, also known as Power Inverter Module (PIM), with the latest available software.**"
"Keyfob WL/WS/LB Key fobs unable to be programmed at dealers.
Read full bulletin
Please check current stock and verify a Blue ""OK"" mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern."
"12 Channel Amplifier Popping Noise Sound Customers may experience the following: Popping sound coming from the speakers during engine start/run.
Read full bulletin
This bulletin involves replacing the Audio Amplifier."
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
"Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly."
"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...
Read full bulletin
Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
Read full bulletin
Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
"Check Engine Lamp On.
Read full bulletin
Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS)."
"A/C Blowing Warm Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must set...
Read full bulletin
the following Diagnostic Trouble Code (DTC): B3A11 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customer may also comment on the following: A/C system blowing warm air. This bulletin involves replacing the battery chiller."
"Keyfob WL/WS/LB Key fobs unable to be programmed at dealers.
Read full bulletin
Please check current stock and verify a green check mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern."
"Key Fob Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints.
Read full bulletin
It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern."
Misfire DTCs, Rough Idle, Valvetrain Noise
AC REFRIGERANT EXPANSION VALVE ACTUATORAC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL...
Read full bulletin
PERFORMANCE
VALVE - OIL CONTROL
Engine Rattle Noise
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
"MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not...
Read full bulletin
turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced."
"Ebooster When replacing the brake ebooster under warranty.
Read full bulletin
Please return all associated parts which includes the snap rings so that the parts can be review by engineering."
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
Engine Noise
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
Read full bulletin
These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE
VALVE BODY & CONTROL UNIT - TRANSMISSION
VALVE BODY & CONTROL UNIT - TRANSMISSION
VALVE BODY & CONTROL UNIT - TRANSMISSION
Engine Rattle Noise
"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...
Read full bulletin
vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "
Check Engine Lamp On.
Read full bulletin
Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
Read full bulletin
These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
THROTTLE BODY
Buzz Squeak Rattle (BSR) Noise At Idle.
"Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a...
Read full bulletin
Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0C19 - Drive Motor A Torque Delivered Performance. P1B03 - Resolver Signal / MCPA Rationality. B273C - Digital Crash Input. Customers may experience the following: Intermittent wrench (service HV) icon condition. "
Electrical
45 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.
Read full bulletin
Rain Sensor Internal Failure.
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.
Read full bulletin
Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves inspecting and possibly updating the BCM with the latest available software. Z08 FSAR-TSB-6737 -2-
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.
Read full bulletin
Rain Sensor Internal Failure.
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...
Read full bulletin
Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.
Read full bulletin
Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves inspecting and possibly updating the BCM with the latest available software
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...
Read full bulletin
the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
MODULE - STEERING CONTROL
MODULE - STEERING CONTROL
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...
Read full bulletin
Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.
Read full bulletin
Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves **inspecting and possibly** updating the BCM with the latest available software.
Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers have experienced: **Intermittent key fob detection. Possible dead batteries in key fobs. Proximity Wake-Up (welcome feature) does not activate at times.** Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start). Vehicle wont start unless the key fob is pressed to Keyless Ignition Node (KIN). Key fob not detected when inside vehicle. Passive Entry (PE) intermittently inoperative. KIN unresponsive This bulletin involves inspecting and possibly updating the RFHM module with the latest available software.
MODULE - STEERING CONTROL & COLUMN
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.
Read full bulletin
Sensor(s) Not Reading And Or Showing Dashes.
Security Gateway Module (SGW) Software Update *The following software enhancements are available: Update for Diagnostic...
Read full bulletin
Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. SGW is not responding to diagnostics and showing offline.* This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.
Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may...
Read full bulletin
experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].
Flash: Global Telematics Box Module (TBM) Updates The customer may experience the following: Uconnect Box requires...
Read full bulletin
service message at start up This bulletin involves reprogramming the TBM with the latest available software.
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.
Read full bulletin
Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS).
Read full bulletin
AEB ACC FCW Message On Cluster.
Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
MODULE - CENTRAL ADAS DECISION
"Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: Battery drained.
Read full bulletin
Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software."
"Flash: Air Suspension Control Module (ASCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set the following Diagnostic Trouble Codes (DTC): U0300 - Internal Control Module Software Incompatibility.** Customers may experience one or more of the following: Ride height disabled. Suspension will lower, but will not raise. Instrument Panel Message (IPC) message ""selected ride height not permitted due to payload"" appears. This bulletin involves reprogramming the ASCM with the latest available software. "
"Video Routing Module Verify Z part number availability.
Read full bulletin
Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
The Instrument Panel Cluster (IPC) Displays Wipe Sensor Message
MODULE - IGNITION
"Flash: Radio Frequency Hub Module (RFHM) Updates.
Read full bulletin
Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: **Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start).** Vehicle wont start unless the fob is pressed to Keyless Ignition Node (KIN). Key fob not detected when inside vehicle. Passive Entry (PE) intermittently inoperative. KIN unresponsive. Welcome feature does not activate at times. This bulletin involves inspecting and possibly updating the RFHM module with the latest available software."
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate...
Read full bulletin
Missing or Invalid
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...
Read full bulletin
Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
Odometer Blinking, Security Gateway (SGW) Diagnostic Trouble Codes (DTCs) Diagnostics
Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay...
Read full bulletin
Illuminated
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate...
Read full bulletin
Missing or Invalid
LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE...
Read full bulletin
swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.
Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay...
Read full bulletin
Illuminated
Battery Drained, Ignition Off Draw (IOD), Cluster Display Goes Off and On, and/or Door Lock Indicator Lamps Stay...
Read full bulletin
Illuminated
MODULE - CENTRAL ADAS DECISION
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate...
Read full bulletin
Missing or Invalid
Battery Drained, Ignition Off Draw, Cluster Display and Door Lock Indicator Lamps Stay Illuminated
"Driver Door Seat Massage Switch Inoperative Customers may comment on the following: The seat massage switch located on the driver door does not work.
Read full bulletin
(Seat massage system still operates via the radio). This bulletin involves inspecting the left front door seat massage switch operation and possibly replacing the left front door wiring harness."
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
"Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software.
Read full bulletin
**Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** **P0B24-00 - Hybrid/EV Battery ""A"" Voltage Unstable. P1C5E-00 - Hybrid/EV Battery State Of Health Failed. P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. P0DAB-00 - Hybrid/EV Cell Balancing Performance.** P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0AA1-00 - Hybrid/EV Battery Positive Contactor A Stuck Closed. Customers may also experience the following: The vehicle will not start."
"Flash: Radio Frequency Hub Module (RFHM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: Vehicle wont start unless the fob is pressed to KIN. Key fob not detected when inside vehicle. Passive Entry (PE) intermittently inoperative. Keyless Ignition Node (KIN) unresponsive. Welcome feature does not activate at times. This bulletin involves updating the RFHM module with the latest available software"
Other
30 bulletinsWATER PUMP
WATER PUMP
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
The Handsfree Kick Feature Does Not Work Or Works Intermittently.
Water Pump & Chain Case Cover
Water Pump & Chain Case Cover
BRACKET KIT - MOUNTING
SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT
Part Number is more precise than "Up to and Including" and "After" dates in the item description.
Read full bulletin
Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
The customer is experiencing a "clicking" noise during turns while driving on WL vehicles
WL/WS/LB Key fobs unable to be programmed at dealers.
Read full bulletin
Please check current stock and verify a Blue "OK" mark on part label. Return all parts that do not have the blue "OK" marking to Mopar under RMA 8925-792 and replace with clean stock from Mopar. FOBs with no marking or a Green Check mark should also be returned.
Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not...
Read full bulletin
Operate
Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
BELT AND RETRACTOR - FRONT SEAT
HEADREST - SECOND ROW
Vehicle Key FOB Functions for Passive Entry, Lock and Unlock, and Passive Keyless Go Starting Intermittently Do Not...
Read full bulletin
Operate
Diagnostic Trouble Code (DTC) B1A0A-00 Remote Keyless Entry (RKE) FOB 3 Performance
Night Vision Field Of View Limited And No Option To Overlay Analog Gauges
BOLT - HEX FLANGE HEAD
CARPET - REAR FLOOR
Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.
No Crank, No Start, Start Stop Inoperative
Cluster Off-Road Pages Have A Delay In Updating Graphics And Data
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
Read full bulletin
Adding Remote Start
Crackle, Pop or Growl noise At Start-up
Key Cannot be Programmed to The Vehicle
SOS Button Inoperative And Or Unavailable.
Read full bulletin
B1552-2A Code Set.
TRANSFER CASE - NONE
Body & Paint
30 bulletinsUniversal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink Customer Care at 1-800-355-3515 for...
Read full bulletin
a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
HOSE - SUNROOF DRAIN
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
LATCH - LIFTGATE
LATCH - LIFTGATE
ARMREST - REAR DOOR TRIM
Power Liftgate Noise During Gate Operation
Power Liftgate Is Inoperative or Wont Close.
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position...
Read full bulletin
After Pushed.
Liftgate Lock Button Inoperative, Cluster Message Service Keyless System
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the...
Read full bulletin
Driver Master Switch
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...
Read full bulletin
chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative.
Read full bulletin
Service Blind Spot Message In Cluster.
Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative.
Read full bulletin
Service Blind Spot Message In Cluster.
Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would...
Read full bulletin
observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.
Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would...
Read full bulletin
observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
Sunroof Inoperative, Not Moving To Open Or Closed Positions.
C008E-00 Setting After Windshield Replacement
Exterior Rear View Mirror Stained And Will Not Clean.
Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.
LATCH FRONT & REAR DOOR
Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off.
Read full bulletin
Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.
Exterior Rear View Mirror Stained And Will Not Clean.
Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
"Droning Humming Growling Noise Customers may comment on the following: Droning, humming or growling noises while in drive, park or neutral.
Read full bulletin
This condition might disappear if the door is opened or a window is lowered down or when covering the Active Noise Cancellation (ANC) microphones This bulletin involves performing a PROXI Configuration Alignment."
Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
"Customer Unable To Use The Brand App To Remote Start Or Lock/Unlock Vehicle Doors"
Door Latch, Handle And Ajar Additional Service Information.
Infotainment
22 bulletinsHarman R1H Uconnect 5 Radio Software Flash Error Codes
Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian.
Read full bulletin
Rearview Camera (RVC) Functions Normally
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
AMPLIFIER - NONE
Intermittent Uconnect Box Requires Service Message.
Read full bulletin
TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection
R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.
Read full bulletin
Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
Flash: Amplifier (AMP) Diagnostic and System Updates Customers may experience the following: Droning noises coming out...
Read full bulletin
of the speakers at specific RPMs that range from 1200 to 1800 RPM. Probability of occurence is most likely during cold ambient temperatures. This bulletin involves updating the AMP with the latest available software.
Radio Does Not Turn On Automatically When Vehicle Is Started
Windshield HUD (Head Up Display) Display Features
Door speaker Inoperative or No Sound
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).
"Display Verify Z part number availability.
Read full bulletin
Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
Radio Display Screen Flicker
Uconnect Box Require Service Message
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.
Read full bulletin
Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
DVD Or Blu-Ray INOP, Rear Screens Or Monitors INOP, VRM Audio INOP, Mirroring INOP
Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally
Lighting
15 bulletinsRear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...
Read full bulletin
layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
Service 4WD light on in the cluster.
Read full bulletin
C14A1-74 DTC will be present (Active or Stored).
LAMP BACKUP, LAMP - TAIL
LAMP BACKUP, LAMP - TAIL
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
Read full bulletin
lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
Tire Pressure Monitor (TPM) Service Information.
Read full bulletin
TPM Lamp On.
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...
Read full bulletin
layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Trailer Tow Lights Inoperative.
Read full bulletin
Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.
Grille molding applique is sticking out at the headlamp
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses. "
Steering
15 bulletinsThe customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while...
Read full bulletin
driving.
Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle...
Read full bulletin
and bearing area during turns while driving.
Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00.
Read full bulletin
and Service Electric Power Steering Messages.
Noise From Front End While Steering Or Turning The Steering Wheel.
SHAFT - STEERING COLUMN INTERMEDIATE
SHAFT - STEERING COLUMN INTERMEDIATE
Steering Repair Information Involving Toe Angle.
Read full bulletin
Tie Rod And Or Electric Power Steering (EPS) Units.
Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00.
Read full bulletin
and Service Electric Power Steering Messages.
Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.
Steering Wheel Off Center.
Read full bulletin
Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.
Steering Wheel Off Center.
Read full bulletin
Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.
Slight Pull, Drift, Wander.
Read full bulletin
Lack Of Precise Steering.
Steering Dragging While Recreational Flat Towing Behind RV.
Steering Dragging While Recreational Flat Towing Behind RV.
SWITCH - STEERING DRIVER ASSIST & STEERING WHEEL
Transmission
13 bulletinsDrivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...
Read full bulletin
the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C14A1-74 - Unintended Actuator Shaft Movement Detected-actuator Slipping. Customers may comment on the following: The service 4WD light is on in the Instrument Panel Cluster (IPC). This bulletin involves inspecting and possibly reprogramming the DTCM with the latest available software.
Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The...
Read full bulletin
Shifter.
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...
Read full bulletin
used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."
"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."
"Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and...
Read full bulletin
transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
TRANSMISSION - 8 SPEED
Service 4WD Message Illuminated.
Read full bulletin
Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.
TRANSMISSION - 8 SPEED
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
"Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1614-00 - ECU Reset/Recovery Occurred. P0810-00 - Clutch Position Control Error. Customers may also comment on one or more of the following: Customer may not continue with rock cycle maneuver due to the wrong message ""Shift To P then Desired Gear"" displayed on the Instrument Panel Cluster (IPC). K0 Adaptation routine runs when vehicle stationary and EV Mode. Vehicle loses propulsion capability. Service transmission warning indicator is on. NOTE: Requires key cycle to recover. This bulletin involves reprogramming the TCM with the latest available software."
Brakes
11 bulletinsThe customer states the ABS and Traction Control warning comes on.
Read full bulletin
Vehicle sets wheel speed BSCM/ABS fault codes.
WIRELESS CHARGING PAD OVERHEATING & INOP Do not replace wireless chargers before verifying these, 1.
Read full bulletin
Does the customers Device have QI charging compatibility (supports Wireless charging)? (there are some phones not supporting wireless charging function) 2. Is the Device properly aligned for charging to initiate (also make sure that the Device does not slide/move easily while charging, causing the charging connection to break) 3. Check the backside of the phone if there is a metal plate/ring or accessory. It may block charging 4. Verify with the phone with no case if charging works well (case too thick, not QI certified case, case with accessories like a pop socket may cause not charging).
Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster
C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))
Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster
"Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: If the vehicle is...
Read full bulletin
traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software."
"Flash: Powertrain Control Module (PCM) Updates.
Read full bulletin
Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **U0168 - Lost Communication With Vehicle Security Control Module.** P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: **Vehicle not starting.** Variable speed fuel pump doesn't start after refueling. The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. **In addition, the following software enhancement is available: Improve robustness against false failures for P219A - Bank 1 Air-Fuel Ratio Imbalance.** This bulletin involves updating the PCM with the latest available software."
Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking Assist...
Read full bulletin
Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
"Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: If the vehicle is...
Read full bulletin
traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software."
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: Variable speed fuel pump doesn't start after refueling. The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. This bulletin involves updating the PCM with the latest available software."
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P2066 - Fuel Level Sensor 2 Performance. Customers may experience the following: When overriding the electric park brake (EPB) while it remains engaged due to unbuckled seat belt in Drive or Reverse, the high torque request with the parking brake engaged may lead to Rear Drive Unit (RDU) damage/broken."
Pre-Delivery & Maintenance
10 bulletinsVerify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
Warranty Newsletter Volume 11, Issue 7
FCA Caribbean Warranty Newsletter Volume 11, Issue 7
Warranty Newsletter Volume 11, Issue 6
FCA Caribbean Warranty Newsletter Volume 11, Issue 6
"FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 11, ISSUE 5"
Warranty Newsletter Volume 11, Issue 5
FCA Caribbean Warranty Newsletter Volume 11, Issue 4
Warranty Newsletter Volume 11, Issue 4
"Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected Operation,...
Read full bulletin
and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set."
Suspension
7 bulletinsISOLATOR - SPRING
ISOLATOR - SPRING
BSR from the front suspension.
Read full bulletin
Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S22502000002 for additional information
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
Read full bulletin
"
"Frt Stabilizer assembly(smartbar) BSR from the front end due to Smartbar (disconnecting front sway bar).
Read full bulletin
Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference."
"Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar).
Read full bulletin
Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference."
Fuel System
5 bulletinsEVAPORATOR - AIR CONDITIONING
EVAPORATOR - AIR CONDITIONING
TRANSMITTER - INTEGRATED KEY FOB
TRANSMITTER - INTEGRATED KEY FOB
TRANSMITTER KIT & KEY KIT - INTEGRATED KEY FOB
HVAC & Climate
3 bulletinsCustomer Indicates Air Conditioning Blows Warm.
Defroster Grille Has Gaps And Or Is Not Sitting Flush.
Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.
Hybrid & EV
1 bulletinNo Wireless Charging Or Slow Wireless Charging
Tires & Wheels
1 bulletinTPMS Handling & Installation Best Practices
Air Bags & Safety
1 bulletin1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate