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2022 Jeep Grand Cherokee L TSBs

180 Technical Service Bulletins across 15 categories

Engine

37 bulletins
11029770

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...

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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11027845

Not applicable to vehicles built for US market.

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R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. WI-FI software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-

11026631

THROTTLE BODY - NONE

11025028

Engine Oil Leak

11024035

Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library.

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Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.

11023584

Flash: Amplifier (AMP) Diagnostic and System Updates Customers may experience one or more of the following: **Droning...

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noises coming out of the speakers at specific RPMs that range from 1200 to 1800 RPM. Probability of occurence is most likely during cold ambient temperatures.** High pitched noise at start up or idle under cold conditions. This bulletin involves updating the AMP with the latest available software.

11023582

Not applicable to vehicles built for US market.

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R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: **T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** WI-FI Software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update

11023581

Not applicable to vehicles built for US market.

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R1H Radio U40.20 USB Software Update Customers may experience one or more of the following: **Temperature displayed in the radio display and rear HVAC are mismatched.** Wi-fi Software update pop-up is being triggered in non connected vehicles. Radio freezes and then restarts. Head Unit (HU) freezes and then restarts. HU is taking more than one minute to start after starting the engine. System displays blank screen in E-Hybrid tab when user switched to dark theme mode. Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radios current software level the radio may need a one or two step USB update

11022009

Not applicable to vehicles built for US market.

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R1H Radio U33.43 USB Software Update Customers may comment on one or more of the following: WI-FI Software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. With key on and radio on, The radio display freezes then restarts. Radio is taking more than one minute to start after starting the engine. System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two step USB update

11021823

Not applicable to vehicles built for US market.

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R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Wi-fi Software update pop-up is being triggered in non connected vehicles. Radio freezes and then restarts. Head Unit (HU) freezes and then restarts. HU is taking more than one minute to start after starting the engine. System displays blank screen in E-Hybrid tab when user switched to dark theme mode. This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two step USB update.

11021043

Engine Rattle Noise

11020858

MODULE - ENGINE CONTROLLER

11020832

Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: Rough...

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engine idle when cold starting the engine. Low coolant level in coolant recovery bottle.

11020608

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...

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roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

11020596

Check Engine Lamp On.

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Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

11019773

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.

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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

11018869

"12 Channel Amplifier Popping Noise Sound Customers may experience the following: Popping sound coming from the speakers during engine start/run.

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This bulletin involves replacing the Audio Amplifier."

11018482

"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...

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Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "

11018451

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

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Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

11018278

"Check Engine Lamp On.

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Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS)."

11017149

"A/C Blowing Warm Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must set...

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the following Diagnostic Trouble Code (DTC): B3A11 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customer may also comment on the following: A/C system blowing warm air. This bulletin involves replacing the battery chiller."

11016439

Misfire DTCs, Rough Idle, Valvetrain Noise

11016340

AC REFRIGERANT EXPANSION VALVE ACTUATORAC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL...

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PERFORMANCE

11016296

VALVE - OIL CONTROL

11016107

Engine Rattle Noise

11016058

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

11015964

"MODULE Steering Control Before replacing the steering column control module (SCCM) due to wipers inop, wipers not...

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turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced."

11015611

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

11015297

Engine Noise

11015065

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

11015025

AC INOP With DTC B3A11 - AC REFRIGERANT EXPANSION VALVE ACTUATOR CONTROL PERFORMANCE

11014408

Engine Rattle Noise

11014375

"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...

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vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "

11014265

Check Engine Lamp On.

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Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

11014231

"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

11013643

THROTTLE BODY

11012912

Buzz Squeak Rattle (BSR) Noise At Idle.

Body & Paint

25 bulletins
11028782

HOSE - SUNROOF DRAIN

11028246

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11027650

LATCH - LIFTGATE

11027649

LATCH - LIFTGATE

11026813

ARMREST - REAR DOOR TRIM

11026641

Power Liftgate Noise During Gate Operation

11025734

Power Liftgate Is Inoperative or Wont Close.

11025733

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11023619

Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position...

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After Pushed.

11021853

Liftgate Lock Button Inoperative, Cluster Message Service Keyless System

11020853

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative.

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Service Blind Spot Message In Cluster.

11019761

Blind Spot Mirror Warning Inoperative Or Intermittently Inoperative.

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Service Blind Spot Message In Cluster.

11018646

Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would...

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observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

11018640

Front Door Interior Panels: Warped Interior Door Panel / Broken Panel / Door Panel Not Fully Seated Observation: Would...

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observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

11018450

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

11017403

Sunroof Inoperative, Not Moving To Open Or Closed Positions.

11017233

C008E-00 Setting After Windshield Replacement

11016424

Exterior Rear View Mirror Stained And Will Not Clean.

11015038

Replacement Exterior Mirror Glass Connector Does Not Match For Blind Spot.

11014833

LATCH FRONT & REAR DOOR

11014534

Exterior Mirror Blind Spot LED Indicator Inoperative Or Will Not Turn Off.

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Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.

11014532

Exterior Rear View Mirror Stained And Will Not Clean.

11014530

Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.

11014411

Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.

11012884

Door Latch, Handle And Ajar Additional Service Information.

Other

20 bulletins
11029764

WATER PUMP

11029763

WATER PUMP

11029706

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11028903

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11026820

SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT

11026803

Part Number is more precise than "Up to and Including" and "After" dates in the item description.

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Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

11025640

The customer is experiencing a "clicking" noise during turns while driving on WL vehicles

11021852

Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.

11021584

HEADREST - SECOND ROW

11018410

BOLT - HEX FLANGE HEAD

11018243

SHAFT - DRIVE

11018240

CARPET - REAR FLOOR

11017877

Center Console Armrest Lid Does Not Stay Open, Feels Loose, Does Not Latch.

11017400

No Crank, No Start, Start Stop Inoperative

11016440

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11016105

Crackle, Pop or Growl noise At Start-up

11015048

SOS Button Inoperative And Or Unavailable.

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B1552-2A Code Set.

Infotainment

19 bulletins
11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11029703

Radio Screen Goes Blank, Radio Locks-Up and/or the Radio Wording Switches From English-to-Italian.

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Rearview Camera (RVC) Functions Normally

11026580

AMPLIFIER - NONE

11025512

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11024060

R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

11023629

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11023076

CENTER STACK - DISPLAY

11021846

Windshield HUD (Head Up Display) Display Features

11021581

Door speaker Inoperative or No Sound

11021036

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

11017092

AM Radio Static, With No Active or Stored Radio Antenna Diagnostic Trouble Codes (DTC).

11017069

"Display Verify Z part number availability.

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Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."

11015674

"Radio USB update to U33.43 Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation.

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Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). REPAIR SUMMARY: This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radios current software level the radio may need a one or two USB update."

11015307

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

11015296

Radio Display Screen Flicker

11014538

Uconnect Box Require Service Message

11014529

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.

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Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

11014337

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

11012913

Radio Screen Goes Blank, Rearview Camera (RVC) Functions Normally

Electrical

19 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11028902

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

11028251

Any 2021-2022MY WL that has the right power liftgate anti-pinch sensor or power liftgate module(PLGM) replaced, both...

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components need to be replaced as a pair.

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026590

MODULE - STEERING CONTROL

11026589

MODULE - STEERING CONTROL

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11024323

MODULE - STEERING CONTROL & COLUMN

11024311

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.

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Sensor(s) Not Reading And Or Showing Dashes.

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11017932

"Video Routing Module Verify Z part number availability.

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Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

11017882

The Instrument Panel Cluster (IPC) Displays Wipe Sensor Message

11015810

"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...

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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

11015309

LOWER ACTIVE GRILL SHUTTER If the upper or lower AGS seems to be inop please make sure you CLEAR the DTCs BEFORE...

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swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11013159

"Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician must find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **P0B24-00 - Hybrid/EV Battery ""A"" Voltage Unstable. P1C5E-00 - Hybrid/EV Battery State Of Health Failed. P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. P0DAB-00 - Hybrid/EV Cell Balancing Performance.** P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0AA1-00 - Hybrid/EV Battery Positive Contactor A Stuck Closed. Customers may also experience the following: Vehicle does not start. "

11013152

"Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers must experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0B24-00 - Hybrid/EV Battery ""A"" Voltage Unstable. P1C5E-00 - Hybrid/EV Battery State Of Health Failed. P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. P0DAB-00 - Hybrid/EV Cell Balancing Performance. P0D0F-00 - Hybrid/ EV Battery Negative Contactor A Stuck Closed. P0AA1-00 - Hybrid/EV Battery Positive Contactor A Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. Customers may also experience the following: Low 12V battery causing vehicle not to star This bulletin involves updating the BPCM with the latest available software"

11013008

"Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software.

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**Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** **P0B24-00 - Hybrid/EV Battery ""A"" Voltage Unstable. P1C5E-00 - Hybrid/EV Battery State Of Health Failed. P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. P0DAB-00 - Hybrid/EV Cell Balancing Performance.** P0D0F-00 - Hybrid/ EV Battery Negative Contactor A Stuck Closed. P0AA1-00 - Hybrid/EV Battery Positive Contactor A Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. Customers may also experience the following: Low 12V battery causing vehicle not to start."

Transmission

15 bulletins
11027642

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The...

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Shifter.

11027641

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

11020636

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

11018453

"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...

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used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."

11018452

Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...

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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11016879

"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."

11016061

"Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and...

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transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11015811

"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...

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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11014908

TRANSMISSION - 8 SPEED

11014229

Service 4WD Message Illuminated.

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Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.

11013652

TRANSMISSION - 8 SPEED

11013597

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"

11013016

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

11012825

"Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0810-00 - Clutch Position Control Error. This bulletin involves reprogramming the TCM with the latest available software."

11011921

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"

Steering

12 bulletins
11027739

The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while...

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driving.

11027241

Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle...

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and bearing area during turns while driving.

11025735

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00.

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and Service Electric Power Steering Messages.

11023620

Noise From Front End While Steering Or Turning The Steering Wheel.

11023073

SHAFT - STEERING COLUMN INTERMEDIATE

11023072

SHAFT - STEERING COLUMN INTERMEDIATE

11020847

Steering Repair Information Involving Toe Angle.

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Tie Rod And Or Electric Power Steering (EPS) Units.

11020597

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00.

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and Service Electric Power Steering Messages.

11019450

Intermittent Vibration Buzz Squeak Rattle (BSR) Shaking Felt In Steering Wheel.

11018614

Steering Wheel Off Center.

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Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

11018598

Steering Wheel Off Center.

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Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

11018448

Slight Pull, Drift, Wander.

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Lack Of Precise Steering.

Lighting

10 bulletins
11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11026560

Service 4WD light on in the cluster.

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C14A1-74 DTC will be present (Active or Stored).

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11021039

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11021010

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

11016708

Trailer Tow Lights Inoperative.

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Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

11015022

Grille molding applique is sticking out at the headlamp

11014385

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. "

Pre-Delivery & Maintenance

10 bulletins
11028256

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

11027744

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

11023329

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

11021047

Warranty Newsletter Volume 11, Issue 7

11021046

FCA Caribbean Warranty Newsletter Volume 11, Issue 7

11019600

Warranty Newsletter Volume 11, Issue 6

11019598

FCA Caribbean Warranty Newsletter Volume 11, Issue 6

11016951

FCA Caribbean Warranty Newsletter Volume 11, Issue 4

11016939

Warranty Newsletter Volume 11, Issue 4

11014228

"Service 4WD Message, Diagnostic Trouble Codes (DTCs) C1463-94 Front Axle Disconnect Control-Unexpected Operation,...

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and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set."

Brakes

5 bulletins
11026809

The customer states the ABS and Traction Control warning comes on.

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Vehicle sets wheel speed BSCM/ABS fault codes.

11024033

Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster

11019446

Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster

11018466

"Flash: Trailer Tow Module (TTM) Updates Customers may comment on one or more of the following: If the vehicle is...

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traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software."

11017005

"Flash: Trailer Tow Module(TTM) Updates Customers may comment on one or more of the following: If the vehicle is...

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traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software."

Fuel System

2 bulletins
11026630

EVAPORATOR - AIR CONDITIONING

11026629

EVAPORATOR - AIR CONDITIONING

HVAC & Climate

2 bulletins
11024049

Not applicable to vehicles built for US market.

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Radio USB Update to U40.20 Customers may experience one or more of the following: Temperature displayed in the radio display screen and rear HVAC are mismatched. Auto door locks are inoperable. This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radios current software level the radio may need a one or two USB update.

11015021

Defroster Grille Has Gaps And Or Is Not Sitting Flush.

Suspension

2 bulletins
11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

Hybrid & EV

1 bulletin
11025641

No Wireless Charging Or Slow Wireless Charging

Air Bags & Safety

1 bulletin
11015023

1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate