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2026 Jeep Grand Cherokee 4XE TSBs

205 Technical Service Bulletins across 16 categories

Electrical

45 bulletins
11035165

Flash: Heating, Ventilation And Cooling (HVAC) Module Updates Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): B1148-2A - Left Rear Heated Seat Switch - Stuck. Customers may also comment on one or more of the following: Rear heated/vented seats stop working. The rear heated/vented seat button is not illuminating. This bulletin involves reprogramming the HVAC module with the latest software.

11035082

SPARK PLUG - NONE

11035081

SPARK PLUG - NONE

11035064

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

11034382

If the Driver/Passenger Seat Adjsuter Switch is inoperable, seat back will not move or seat moves on its own: 1.Which...

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function is not operating properly? *Forward/Backward *Recline Forward *Recline Backward *Height Adjustment *Multiple Functions 2.Is the concern constant or Intermittent? 3.If intermittent, how often does it occur? Daily, Weekly, Randomly 4.Does the seat move on its own without pressing any switch? Yes / No 5.Does the issue occur only while driving, only at key-on, or while the vehicle is parked? 6.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? 7.Does pressing the switch multiple times temporarily restore operation? 8.Have any other seat functions or electrical features been affected at the same time? 9.Has the seat adjuster switch or seat assembly been previously repaired or replaced? Before replacing the seat adjuster switch, verify power, ground, connector engagement, wiring integrity, and inspect for blown fuses or damaged harnesses. If no external issues are found and the concern is verified, an intermittent internal switch failure should be considered.

11034342

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

11033956

Ambient cabin light fault B2811-02 inop.

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If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.

11033885

WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to...

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Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.

11033306

Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist...

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Inoperative, Service Active Lane Management Message, Inside Rearview Mirror Cover and LRCF Windshield Bracket.

11033292

MODULE - LIFTGATE

11032986

MODULE - LIFTGATE

11032323

Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update Customers must experience a Malfunction Indicator...

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Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B22A9-96 ECU Internal Performance-Component Internal Failure. B1560-11 Cellular Antenna 1 - Short To Ground. B1560-13 Cellular Antenna 1 - Circuit Open. B1561-11 Cellular Antenna 2 - Short To Ground. B1561-13 Cellular Antenna 2 - Circuit Open. B1562-14 GPS Antenna Short To Ground Or Open. Customers may also experience the following: "Uconnect Box Required Service" message in Radio Display. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5C1, R5M2 or R5R to R5T software level.

11031660

High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0DAB-00 - Hybrid/EV Cell Balancing Performance. P0BBE-00 - Hybrid Battery Pack Voltage Variation. P1C5E-00 - Battery State Of Health Failed. P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. Battery packs may contain cells with separator damage. Customers may comment on the following: Service Charging System message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited This bulletin involves replacing the high voltage battery pack.

11031339

U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).

11031250

Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement.

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Please see below for Connector bolt and seal part number available. Reference SOL S2608000019

11031248

Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement.

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Please see below for Connector bolt and seal part number available. Reference SOL S2608000019

11031244

The Occupant Restraint Controller (ORC) Sets B2204-00 Unknown Status (Pending), Sets B2204-00 ECU Configuration...

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Mismatch Or/And DTC B222D-00 Active for ECU Unable to Configure/Configuration Not Learned

11031239

High Voltage Connector Seal And Fastener Service Parts Are Now Available

11030437

Radio Remains On After Ignition Off

11030436

The Occupant Restraint Controller (ORC) Sets B2204-00 Unknown Status (Pending), Sets B2204-00 ECU Configuration Mismatch...

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Or/And DTC B222D-00 Active for ECU Unable to Configure/Configuration Not Learned

11030415

PROXI Alignment and Drive Calibration: Park Assist Module (PAM) The vehicle must exhibit/set the following Diagnostic...

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Trouble Code (DTC): SYMPTOM: B2286-00 - Calibration Not Learned-Lost Calibration. NOTE: There is no Malfunction Indicator Lamp (MIL) illumination displaying in the Instrument Panel Cluster (IPC) for this condition. Customers may comment on the following: In the top down 360 camera view, the items on the ground (i.e. parking lines) appear curved instead of straight. During normal operation, items on the ground (i.e. parking lines) will appear straight. This bulletin involves performing the PAM Drive Calibration and PROXI alignment routine for the PAM.

11030247

Flash: Global Telematics Box Module (TBM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. B1561-11 - Cellular Antenna 2-Circuit Short To Ground. B1560-11 - Cellular Antenna 1-Circuit Short To Ground. B22A9-96 - ECU Internal Performance-Component Internal Failure. B1560-13 - Cellular Antenna 1-Circuit Open. B1561-13 - Cellular Antenna 2-Circuit Open. The customer may experience the following: Uconnect Box requires service message at start up on the display screen. This bulletin involves reprogramming the TBM with the latest available software.

11030222

Flash: Global Telematics Box Module (TBM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. B1561-11 - Cellular Antenna 2-Circuit Short To Ground. B1560-11 - Cellular Antenna 1-Circuit Short To Ground. B22A9-96 - ECU Internal Performance-Component Internal Failure. B1560-13 - Cellular Antenna 1-Circuit Open. B1561-13 - Cellular Antenna 2-Circuit Open. The customer may experience the following: Uconnect Box requires service message at start up on the display screen. This bulletin involves reprogramming the TBM with the latest available software.

11030142

Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.

11030035

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11030034

ID-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/...

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Grand Cherokee (WL)

11030033

D-26-06 Rev. A (XU1) High Voltage Battery Pack - Select 2021-2025 Jeep Wrangler (JL) and 2022-2026 Jeep Grand Cherokee/...

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Grand Cherokee (WL)

11030030

SENSOR - PINCH

11029781

The Occupant Restraint Controller (ORC) Sets B2204-00 DTC In an Unknown Status (Pending), Sets B2204-00 ECU...

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Configuration Mismatch Or/And DTC B222D-00 Active for ECU Unable to Configure/Configuration Not Learned

11029695

ID-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/...

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Grand Cherokee (WL)

11029694

D-26-06 (XU1) High Voltage Battery Pack - Select 2021 - 2025 Jeep Wrangler (JL) and 2022 - 2026 Jeep Grand Cherokee/...

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Grand Cherokee (WL)

11029667

High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0DAB-00 - Hybrid/EV Cell Balancing Performance. P0BBE-00 - Hybrid Battery Pack Voltage Variation. P1C5E-00 - Battery State Of Health Failed. P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. Battery packs may contain cells with separator damage. Customers may comment on the following: Service Charging System message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited. This bulletin involves replacing the high voltage battery pack.

11028902

Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video

11028744

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11027736

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026642

Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate

11026590

MODULE - STEERING CONTROL

11026589

MODULE - STEERING CONTROL

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11025037

DTC B1E21 is triggered when the TBM Backup Battery is discharged, inactive, or drained.

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This can happen during the lifetime of the vehicle. TBM should not be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA.

11024323

MODULE - STEERING CONTROL & COLUMN

11024311

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.

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Sensor(s) Not Reading And Or Showing Dashes.

11023183

Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may...

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experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].

Body & Paint

34 bulletins
11037592

APPLIQUE - FRONT DOOR

11037350

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online...

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S2623000040.

11037345

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online...

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S2623000040.

11036767

SEAL, Sunroof, Interior Prior to replacing this part, please ensure the repair is due to issues other than water leaks.

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This seal is exclusively for acoustic insulation, do not replace for water leak issues.

11036170

SEAL - LOWER AGS

11035072

Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the...

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correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier

11033975

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

11033957

Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11033897

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

11033896

Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.

11033308

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

11032814

SWITCH - LIFTGATE

11032637

SWITCH - LIFTGATE

11031688

Door Latch, Handle And Ajar Additional Service Information.

11031687

Manual Liftgate / Hatch Ajar Message On Instrument Cluster.

11031243

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the...

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Driver Master Switch

11031241

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

11031240

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

11031232

SWITCH - POWER WINDOW

11031231

SWITCH - POWER WINDOW

11030414

Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code...

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(DTC) present: SYMPTOM: B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: Operational questions regarding the usage of the HomeLink UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11030255

Prior to windshield replacement for cracks (circular shape towards center of glass), please mark the area of concern,...

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tape windshield over crack area, replace and ship original part to Stellantis per the retention policy. Please make sure your 3rd party glass replacement follows this request.

11030152

Prior to replacing an inoperative passive entry door handle, perform Star Online S2523000089.

11030040

Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the...

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Driver Master Switch

11030015

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: Wiper blades that...

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chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11029686

Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink Customer Care at 1-800-355-3515 for...

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a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

11028782

HOSE - SUNROOF DRAIN

11028246

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11027650

LATCH - LIFTGATE

11027649

LATCH - LIFTGATE

11026813

ARMREST - REAR DOOR TRIM

11026641

Power Liftgate Noise During Gate Operation

11025733

Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.

11023619

Rear Door Mounted Window Switch Button Is Inoperative, Stuck, Or Switch Button Does Not Return To Original Position...

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After Pushed.

Infotainment

22 bulletins
11037357

Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following: -...

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Navigation Stability - Android Auto & Carplay stability & connectivity - Power management app - Distorted/glitchy display prior to startup animation - Text appearance display - Widget incorrect display - Turn signal blind spot response timing - Audio cut out - Drive Modes selection - Park assist Guidelines selction

11036766

Display Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

11035996

R1L Radio Screen Goes Blank after transitioning from logistic to customer mode

11034926

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

11034895

Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: Factory navigation won't...

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load on the Home/Split screen Fig. 1.

11034390

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

11034351

Power Liftgate Intermittently Inoperative.

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Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

11034346

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

11033895

Power Liftgate Intermittently Inoperative.

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Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

11032822

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...

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Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11032810

Poor Audio Quality And Or Static From Wireless Devices

11032645

Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...

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Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

11032633

Poor Audio Quality And Or Static From Wireless Devices

11031224

Traffic Sign Assist Unavailable Service Required The customer may experience one or more of the following: SYMPTOM: ...

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Traffic Sign Assist Unavailable Service Required message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

11030022

SPEAKER - NONE

11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11028249

Audio Amplifier Setting ANC Diagnostic Trouble Codes (DTC) as Stored Codes.

11027727

Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.

11025512

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11024617

Radio (ETM) Is Always Setting Stored DTC B15A1-00 Media Port 1 Connection

11024043

B273C-00 - Digital Crash Input Stored In The HCP, Service Hybrid Electric Vehicle System Warning Message And Red Wrench...

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Light Displayed

11021848

Album Cover Art Flickers On Cluster Audio Page

Engine

20 bulletins
11035327

Spark Plugs The spark plugs insulator on approximately 48,000 of the above vehicles may break due to excessive cylinder pressure.

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This pressure can cause the spark plug's ceramic insulator to crack, leading to a rough running engine. If this issue is not resolved promptly, the broken fragments can fall into the cylinder and cause internal engine damage.

11034912

THROTTLE BODY NONE

11034911

THROTTLE BODY NONE

11033906

Fuel Fill All 2026 Jeep Grand Cherokee (WL) vehicles must be delivered to the customer with a full tank of premium...

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gasoline (91 octane or greater) at initial delivery. The use of premium gasoline better supports engine performance during the break-in period (300 miles / 500 km). The reimbursement has been updated to reflect this premium gasoline allotment. Customers should refer to the vehicle Owner Manual for all ongoing fuel recommendations and requirements.

11032865

SENSOR KNOCK

11032864

SENSOR KNOCK

11032858

TBM2.0H Setting U0080-00.

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Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

11031247

TBM2.0H Setting U0080-00.

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Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

11030434

Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.

11030229

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: **Oil Level High Warning in the Instrument Panel Cluster (IPC).** Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. Vehicle is not heating up fast enough at freezi

11030138

The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models:...

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845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11029770

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...

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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11028893

GMET4 DOHC Water Pump Coolant Leak Inspection

11028892

Check Engine Light On And Service Hybrid System Displayed.

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P0A0A-00 High Voltage System Interlock Circuit A Is Active

11026815

VALVE BODY & CONTROL UNIT TRANSMISSION

11026654

If the power liftgate exhibits operating noise during opening or closing but functions normally, follow these instructions: 1.

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Do NOT replace the Power liftgate if: -The liftgate opens and closes properly, and -The customer concern is only operating noise. 2. Replacement is ONLY recommended if: -There is an abnormal sound (e.g., grinding, scraping, knocking), -A functional issue exists (binding, stall, failure to open/close), -There is visible damage, or -Relevant DTCs are present. 3.If you hear grinding, scraping, or any abnormal sound, parts can be replaced. -Describe the issue clearly in the narrative. -If possible, record the sound and attach it to the narrative.

11026631

THROTTLE BODY - NONE

11021842

Symptoms/Condition: Shifter reports loss communication AND NO OTHER MODULES report the condition.

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Diagnostic: Please make sure ONLY shifter reports loss communication. If there are other modules reporting loss communication, then follow the existing service procedure Repair Procedure: 1. Verify Complaint - ESM reports a Loss of Communication (LOC) DTC, but no other modules do. - If multiple modules report the same LOC, the ESM is not the cause (its not a gateway module). 2. Read DTCs - Relevant codes: U0101, U0140, U0155, U0129, U11C3, U0402, U0422, U0423, U0415, U145D. - If multiple LOC DTCs are present: a. Check battery health, system voltage, and TCM (including valve body). b. If TCM goes offline, ESM may falsely report LOC DTCs. 3. Check Environmental Data - Look for voltage/system issues at the same mileage. a. If DTCs clear, do not replace ESM. b. If not, inspect: b.1 Module connectors/pins: If damaged, dont repair shifter. b.2 TCM connectors/pins: Same rule. b.3 AGSM connectors/pins: If damaged, repair shifter. b.4 AGSM wiring harness: If damaged, dont repair shifter. 4. Review Past Service - Confirm battery and TCM-related repairs are still effective. a. If not, fix and clear DTCs. b. If yes, continue. 5. Check for Other LOCs - If other modules report LOC to the same module, inspect that module. - If not, repair the AGSM. Additional Description: - The ESM only communicates with the TCM and is fully controlled by it. - In non-combustion engines, the TCM is replaced by the PCM. - If a stored DTC in the ESM disappears and doest return, do not replace the ESM.

11020858

MODULE - ENGINE CONTROLLER

11020089

VALVE - CHECK

Other

18 bulletins
11037277

Missing All Weather Floor Mats Customers may comment on the following: SYMPTOM: Missing all weather floor mats This...

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bulletin involves installing the floor mats.

11034379

WL: Dealer cannot perform programming new keyfob or re-programming existing keyfob.

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While programming a new keyfob (or) re-programming an existing keyfob, If the technician presses the keyfob for longer time causing multiple blinks on the keyfob can lead to programming failure. Tech to press keyfob only once until they observe single blink on the keyfob to allow keyfob the programming to be completed.

11034378

WL: Dealer cannot perform programming new keyfob or re-programming existing keyfob.

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While programming a new keyfob (or) re-programming an existing keyfob, If the technician presses the keyfob for longer time causing multiple blinks on the keyfob can lead to programming failure. Tech to press keyfob only once until they observe single blink on the keyfob to allow keyfob the programming to be completed.

11034369

CAMERA - REAR VIEW

11034368

CAMERA - REAR VIEW

11034335

BOLT - HEX FLANGE HEAD

11032866

BEZEL - OVERHEAD CONSOLE

11032861

FRAME - CARGO AREA

11032825

Unable To Link Key FOB To Memory Profile Customers may experience the following: Customer is unable to link their Key...

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FOB to the memory seat profiles using the published learning procedure in the Owner's Manual.

11032648

Unable To Link Key FOB To Memory Profile Customers may experience the following: Customer is unable to link their Key...

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FOB to the memory seat profiles using the published learning procedure in the Owner's Manual.

11031340

Driver Side Heat Blows Warm

11031338

Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.

11031230

COVER - CARGO AREA

11029706

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11029698

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

11028903

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

11021852

Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.

Suspension

12 bulletins
11034389

WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance

11034381

Clunking when going over bumps, potholes, or turns.

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During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

11033299

***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns.

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During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

11032996

Clunking when going over bumps, potholes, or turns.

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During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

11032854

Clunking when going over bumps, potholes, or turns.

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During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

11032842

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

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Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

11032824

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

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Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

11032647

Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...

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Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

11031691

WL Front Control Arm Bushing - Handling Link Has Loose

11030147

WL & DJ Disengaging Stabilizer Bar Front [SHG] Follow procedure in SOL s2602000001 before replacing Smart Stabilizer Bar...

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Assembly

11030044

Service Electric Sway Bar Lamp On In Cluster.

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Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)

11030042

Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and...

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B1A17-00 in The Radio Frequency Hub (RFH)

Brakes

11 bulletins
11038319

WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads.

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Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.

11037355

Auto Emergency Braking (AEB) Unavailable Service Required Message In Cluster

11036279

Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking...

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Assist Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

11036180

Instrument Panel Cluster (IPC) Message Park Assist System Unavailable or Service Park Assist System, Rear Braking...

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Assist Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

11035178

Sunroof Shade Binding Customers may experience the following: SYMPTOM: The sunroof sunshade is binding or sticking...

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while opening or closing the sunshade. NOTE: Some second row microphone harness connector foam pads may be catching on the sunroof sunshade track causing this condition. This bulletin involves inspecting the second row microphone harness connector foam pad and possibly repositioning the foam pad

11035177

Sunroof Shade Binding Customers may experience the following: SYMPTOM: The sunroof sunshade is binding or sticking...

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while opening or closing the sunshade. NOTE: Some second row microphone harness connector foam pads may be catching on the sunroof sunshade track causing this condition. This bulletin involves inspecting the second row microphone harness connector foam pad and possibly repositioning the foam pad

11034908

SPRING KIT - DISC BRAKE PAD

11032982

Hot Cup Holders Customers may comment on the following: When the rear heat temperature is set at or near max hot...

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output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

11027728

Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set at least one of the following Diagnostic Trouble Codes (DTCs): C2203-00 - Current VIN Missing/Mismatch. C008E-00 - ECU Internal Performance with Environmental Data Decode Byte: APP_FATAL_ERROR_APP_CONFIGURATION_ERROR_FAULT. Customers may also comment on one or more of the following: The Instrument Panel Cluster (IPC) is displaying one or more of the following messages: "ACC/FCW Unavailable Service Required". "ACC/FCW Limited Functionality". "Active Lane Management Limited Functionality." "Active Lane Management Unavailable Service Required". "Automatic Emergency Braking (AEB) Limited Service Required". "AEB Unavailable Service Required". "Blindspot Detection Unavailable Service Required" "Blindspot Detection Limited Functionality" Customer states that the ADAS features are disabled This bulletin involves reprogramming of the CADM with the latest available software and possibly performing a Forward Facing Camera (FFC) Dynamic Service Alignment / Calibration procedure.

11026809

The customer states the ABS and Traction Control warning comes on.

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Vehicle sets wheel speed BSCM/ABS fault codes.

11023624

C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))

Fuel System

10 bulletins
11036757

TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB

11036756

TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB

11035333

EVAPORATOR - AIR CONDITIONING

11035330

EVAPORATOR - AIR CONDITIONING

11035329

EVAPORATOR - AIR CONDITIONING

11035328

EVAPORATOR - AIR CONDITIONING

11032855

Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator brackets (check if...

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the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and isolators brackets, as well as other parts of the vehicle. If the hanger braces (additional rods welded to the hanger rod for strengthening) are bottomed out on the isolator, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back 5mm. Take care not to damage the system, do not use a hammer to break the muffler side free. Re-tighten and check for rattles again. If the rattle is still present, replace the system.

11030154

Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator brackets (check if...

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the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and Aluminum isolator brackets, as well as other parts of the vehicle. If physical metal-to-metal contact is identified, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back until the 4 small M&M sized bulges can be seen on the driver-side cat-side pipes. Take care not to damage the system, do not use a hammer to break the muffler side free. The muffler side exhaust should be pushed towards the front of the vehicle until the rim of the muffler side inlet pipe meets the edge of the bulges. Re-tighten and check for rattles again. If the rattle is still present, replace the system.

11026630

EVAPORATOR - AIR CONDITIONING

11026629

EVAPORATOR - AIR CONDITIONING

Steering

7 bulletins
11038532

R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: CarPlay application crash.

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Intermittent CarPlay connection or extended connection time. Apple CarPlay radio lagging, freezing or display glitches. Audio intermittently cuts out. Radio display blank. Intermittent Android Auto / CarPlay reconnection concern. Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. Android Auto launches automatically with a blank screen. Radio display goes blank while audio continues to play, and radio functions become inoperative. Vehicle Settings page becomes unresponsive or frozen. Android Auto fails to connect. FamCAM softkey requires multiple presses before launching. Radio resets or reboots while driving. Flashing odometer. Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. Surround View Camera (SVC) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: Improved Wi-Fi connectivity performance.

11038495

R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: CarPlay application crash.

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Intermittent CarPlay connection or extended connection time. Apple CarPlay radio lagging, freezing or display glitches. Audio intermittently cuts out. Radio display blank. Intermittent Android Auto / CarPlay reconnection concern. Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. Android Auto launches automatically with a blank screen. Radio display goes blank while audio continues to play, and radio functions become inoperative. Vehicle Settings page becomes unresponsive or frozen. Android Auto fails to connect. FamCAM softkey requires multiple presses before launching. Radio resets or reboots while driving. Flashing odometer. Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. Surround View Camera (SVC) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: Improved Wi-Fi connectivity performance.

11036280

Steering Dragging While Recreational Flat Towing Behind RV.

11027739

The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while...

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driving.

11027241

Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle...

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and bearing area during turns while driving.

11025735

Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00.

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and Service Electric Power Steering Messages.

11023620

Noise From Front End While Steering Or Turning The Steering Wheel.

Lighting

6 bulletins
11031423

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11026560

Service 4WD light on in the cluster.

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C14A1-74 DTC will be present (Active or Stored).

11025726

LAMP BACKUP, LAMP - TAIL

11025725

LAMP BACKUP, LAMP - TAIL

HVAC & Climate

5 bulletins
11034336

HEATER - ELECTRIC COOLANT

11034327

HEATER - ELECTRIC COOLANT

11033951

HEATER CORE NONE

11032333

ACTUATOR - A/C AND HEATER

11032332

ACTUATOR - A/C AND HEATER

Transmission

4 bulletins
11038329

The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement.

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The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)

11035971

Transmission Control Module (TCM) Diagnostic N/A - This bulletin was released in error.

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SYMPTOM:

11027642

Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The...

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Shifter.

11027641

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

Air Bags & Safety

4 bulletins
11037262

Airbag Warning Light On or Intermittent.

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The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

11036182

Airbag Warning Light On or Intermittent.

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The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

11032336

AIR BAG - DRIVER

11032335

AIR BAG - DRIVER

Pre-Delivery & Maintenance

3 bulletins
11038327

Warranty Newsletter Volume 12, Issue 7

11038325

FCA Caribbean Warranty Newsletter Volume 12, Issue 7

11033970

Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes

Hybrid & EV

3 bulletins
11031693

No Wireless Charging Or Slow Wireless Charging

11025641

No Wireless Charging Or Slow Wireless Charging

11023332

Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station

Software & Calibration

1 bulletin
11030266

Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch...

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Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration