2024 Jeep Grand Cherokee 4XE TSBs

gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.

message will display in the Instrument Panel Cluster (IPC) after performing RC-682-25 - Safety Recall 68C - High Voltage Battery

Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.

Inoperative, Service Active Lane Management Message, Inside Rearview Mirror Cover and LRCF Windshield Bracket.

custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.

(MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0DAB-00 - Hybrid/EV Cell Balancing Performance. P0BBE-00 - Hybrid Battery Pack Voltage Variation. P1C5E-00 - Battery State Of Health Failed. P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. Battery packs may contain cells with separator damage. Customers may comment on the following: Service Charging System message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited This bulletin involves replacing the high voltage battery pack.

Please see below for Connector bolt and seal part number available. Reference SOL S2608000019

Please see below for Connector bolt and seal part number available. Reference SOL S2608000019

illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B22A9-96 - ECU Internal Performance-Component Internal Failure. B1560-11 - Cellular Antenna 1-Circuit Short To Ground. B1560-13 - Cellular Antenna 1-Circuit Open. B1561-11 - Cellular Antenna 2-Circuit Short To Ground. B1561-13 - Cellular Antenna 2-Circuit Open. B1562-14 - GPS Antenna-Circuit Short To Ground Or Open.** The customer may experience the following: Uconnect Box requires service message at start up on the display screen. This bulletin involves reprogramming the TBM with the latest available software.

illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B22A9-96 - ECU Internal Performance-Component Internal Failure. B1560-11 - Cellular Antenna 1-Circuit Short To Ground. B1560-13 - Cellular Antenna 1-Circuit Open. B1561-11 - Cellular Antenna 2-Circuit Short To Ground. B1561-13 - Cellular Antenna 2-Circuit Open. B1562-14 - GPS Antenna-Circuit Short To Ground Or Open.** The customer may experience the following: Uconnect Box requires service message at start up on the display screen. This bulletin involves reprogramming the TBM with the latest available software.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Grand Cherokee (WL)

Grand Cherokee (WL)

Grand Cherokee (WL)

Grand Cherokee (WL)

(MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0DAB-00 - Hybrid/EV Cell Balancing Performance. P0BBE-00 - Hybrid Battery Pack Voltage Variation. P1C5E-00 - Battery State Of Health Failed. P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. Battery packs may contain cells with separator damage. Customers may comment on the following: Service Charging System message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited. This bulletin involves replacing the high voltage battery pack.

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0607-00 - ECU Internal Performance. P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. P0CA6-00 - Hybrid/EV Battery Charging Current High.** P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. P1C5E-00 - Hybrid/EV Battery State Of Health Failed. P0BBE-00 - Hybrid/EV Battery Pack Voltage Variation. P0DAB-00 - Hybrid/EV Cell Balancing Performance. P0D0F-00 - Hybrid/ EV Battery Negative Contactor A Stuck Closed. P0AA1-00 - Hybrid/EV Battery Positive Contactor A Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. Customers may also experience one or more of the following: **Vehicle does not start.** NOTE: **The no start condition is accompanied with one or more of the following DTCs: P0DAB-00, P0607-00, P0AA1-00, P0AA4-00, P0C78-00, P0CA6-00, P0B24-00, P1C5E-00 and/or P0BBE-00. P0BBE-00 and P0B28-00 will result in a MIL for 49 days. After 49 days of the MIL, the vehicle will no longer be allowed to start.** Low 12V battery causing vehicle not to start. This bulletin involves updating the BPCM with the latest available software.

illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B22A9-42 - ECU Internal Performance-General Memory Failure.** B22A9-16 - ECU Internal Performance - Circuit Voltage Below Threshold. B22A9-17 - ECU Internal Performance - Circuit Voltage Above Threshold. B22A9-19 - ECU Internal Performance - Overcurrent. B22A9-42 - ECU Internal Performance - General Memory Failure. B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. Customers may also experience the following: The vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.

Rain Sensor Internal Failure.

Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves inspecting and possibly updating the BCM with the latest available software. Z08 FSAR-TSB-6737 -2-

Rain Sensor Internal Failure.

Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves inspecting and possibly updating the BCM with the latest available software

the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves **inspecting and possibly** updating the BCM with the latest available software.

illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers have experienced: **Intermittent key fob detection. Possible dead batteries in key fobs. Proximity Wake-Up (welcome feature) does not activate at times.** Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start). Vehicle wont start unless the key fob is pressed to Keyless Ignition Node (KIN). Key fob not detected when inside vehicle. Passive Entry (PE) intermittently inoperative. KIN unresponsive This bulletin involves inspecting and possibly updating the RFHM module with the latest available software.

Sensor(s) Not Reading And Or Showing Dashes.

Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. SGW is not responding to diagnostics and showing offline.* This bulletin involves flashing the SGW to the latest software level in the case that the FOTA did not function.

experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].

service message at start up This bulletin involves reprogramming the TBM with the latest available software.

Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.

AEB ACC FCW Message On Cluster.

Tire Pressure Sensors Values Are Not Displayed

Ignition off draw. Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. Door lock indicator lamps stay illuminated. This bulletin involves updating the BCM with the latest available software."

illumination and the vehicle must exhibit/set the following Diagnostic Trouble Codes (DTC): U0300 - Internal Control Module Software Incompatibility.** Customers may experience one or more of the following: Ride height disabled. Suspension will lower, but will not raise. Instrument Panel Message (IPC) message ""selected ride height not permitted due to payload"" appears. This bulletin involves reprogramming the ASCM with the latest available software. "

Order a Z part number for all Exchange Orders: Warranty, Mopar, customer pay and service contract. Order regular part number for New, Unsold units only. Please review the latest version of SOL S2208000030 regarding DVD/blue ray issues. After updating software perform resets on both display or concern may still appear. After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1A10-00 - RKE FOB 1 Battery Low. B1A11-00 - RKE FOB 2 Battery Low. B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: **Uconnect app requests not functioning (none of the app functions work, lock/unlock, remote start).** Vehicle wont start unless the fob is pressed to Keyless Ignition Node (KIN). Key fob not detected when inside vehicle. Passive Entry (PE) intermittently inoperative. KIN unresponsive. Welcome feature does not activate at times. This bulletin involves inspecting and possibly updating the RFHM module with the latest available software."

Missing or Invalid

Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

Illuminated

Missing or Invalid

swapping the old AGS for a new one, and test if the error code returns. Very often the wiring harness presents corrosion, so make sure to check it for any damage BEFORE swapping the AGS. Corrosion in the harness disrupts communication with the AGS, which sets up the DTCs for AGS performance and lights the CEL. If the AGS is inop and it will be replaced and sent back to Stellantis also send back the wiring harness with it. Make sure to fully perform the PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE as indicated in the service library.

Illuminated

Illuminated

Missing or Invalid

(Seat massage system still operates via the radio). This bulletin involves inspecting the left front door seat massage switch operation and possibly replacing the left front door wiring harness."

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Memory Failure Integrated Dual Charge (IDCM)

Upon further investigation the technician must find the following Diagnostic Trouble Code (DTC) has been set: **B22A9-42 - ECU Internal Performance-General Memory Failure.** B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. B22A9-16 - ECU Internal Performance - Circuit Voltage Below Threshold. B22A9-17 - ECU Internal Performance - Circuit Voltage Above Threshold. B22A9-19 - ECU Internal Performance - Overcurrent. Customers may also experience the following: The vehicle will not charge. This bulletin involves updating the IDCM with the latest available software."

Memory Failure Integrated Dual Charge (IDCM)

Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."

If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.

Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system.

the vehicle must SYMPTOM: exhibit/set **one or more the following Diagnostic Troubles Code (DTCs): U0287-00 - Lost Communication With Transmission Fluid Pump Module 1.** P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: Vehicle is in limp mode. This bulletin involves replacing the transmission oil pump.

Cherokee L (WL)

Cherokee L (WL)

Program To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process.

A) To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process for ALL dealers.

(WL)

(WL)

Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.

the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.

and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2336 - Cylinder 1 Above Knock/Combustion Vibration Sensor Threshold. P2337 - Cylinder 2 Above Knock/Combustion Vibration Sensor Threshold. P2338 - Cylinder 3 Above Knock/Combustion Vibration Sensor Threshold. P2339 - Cylinder 4 Above Knock/Combustion Vibration Sensor Threshold. The customer may also describe the following: A knocking noise from the engine compartment This bulletin involves replacing the engine.

Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$

and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: **Oil Level High Warning in the Instrument Panel Cluster (IPC).** Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. Vehicle is not heating up fast enough at freezi

845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

P0A0A-00 High Voltage System Interlock Circuit A Is Active

R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. WI-FI software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-

Do NOT replace the Power liftgate if: -The liftgate opens and closes properly, and -The customer concern is only operating noise. 2. Replacement is ONLY recommended if: -There is an abnormal sound (e.g., grinding, scraping, knocking), -A functional issue exists (binding, stall, failure to open/close), -There is visible damage, or -Relevant DTCs are present. 3.If you hear grinding, scraping, or any abnormal sound, parts can be replaced. -Describe the issue clearly in the narrative. -If possible, record the sound and attach it to the narrative.

Confirm if coolant is visibly dripping from the weeper chamber. 2.Root Cause identification The weeper chamber is designed to collect small amounts of coolant (< 3 ml/h) that pass through the dynamic seal. Red traces or shadows around the chamber may appear during initial operation due to seal adaptation or vapor condensation. These traces are not necessarily signs of a leak. Continuous dripping of coolant, however, indicates a malfunction. 3.Service Repair Procedure Lift the vehicle using an elevator. Verify if coolant is actively dripping from the weeper chamber. Run the engine at idle, alternating speed between 2000 4000 rpm for 15 minutes. Observe the weeper chamber during this test: If coolant continues to drip: Replace the water pump (possible permanent damage to the dynamic seal). If dripping stops: No further action is needed; the vehicle can be returned to the customer. 4.Clarify Leak Sources Do not confuse leaks from: The Press-In-Place rubber gasket (between water pump and engine block), or The inlet pipe nipples with leaks from the weeper chamber.

follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.

R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: **T-maps navigation feature is intermittently not available due to map loading. When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** WI-FI Software update pop up is being triggered in non connected vehicles. Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). Radio is taking more than one minute to start after starting the engine (RVC functions normally). System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update

the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.

Diagnostic: Please make sure ONLY shifter reports loss communication. If there are other modules reporting loss communication, then follow the existing service procedure Repair Procedure: 1. Verify Complaint - ESM reports a Loss of Communication (LOC) DTC, but no other modules do. - If multiple modules report the same LOC, the ESM is not the cause (its not a gateway module). 2. Read DTCs - Relevant codes: U0101, U0140, U0155, U0129, U11C3, U0402, U0422, U0423, U0415, U145D. - If multiple LOC DTCs are present: a. Check battery health, system voltage, and TCM (including valve body). b. If TCM goes offline, ESM may falsely report LOC DTCs. 3. Check Environmental Data - Look for voltage/system issues at the same mileage. a. If DTCs clear, do not replace ESM. b. If not, inspect: b.1 Module connectors/pins: If damaged, dont repair shifter. b.2 TCM connectors/pins: Same rule. b.3 AGSM connectors/pins: If damaged, repair shifter. b.4 AGSM wiring harness: If damaged, dont repair shifter. 4. Review Past Service - Confirm battery and TCM-related repairs are still effective. a. If not, fix and clear DTCs. b. If yes, continue. 5. Check for Other LOCs - If other modules report LOC to the same module, inspect that module. - If not, repair the AGSM. Additional Description: - The ESM only communicates with the TCM and is fully controlled by it. - In non-combustion engines, the TCM is replaced by the PCM. - If a stored DTC in the ESM disappears and doest return, do not replace the ESM.

engine idle when cold starting the engine. Low coolant level in coolant recovery bottle.

roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

Warning Messages in the Cluster. U0131 Lost Communication with Power Steering Control Module Set.

Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0C19 - Drive Motor A Torque Delivered Performance. P1B03 - Resolver Signal / MCPA Rationality. B273C - Digital Crash Input. Customers may experience the following: Intermittent wrench (service HV) icon condition. This bulletin involves reprogramming the HCP/AHCP, also known as Power Inverter Module (PIM), with the latest available software.**"

Please check current stock and verify a Blue ""OK"" mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern."

This bulletin involves replacing the Audio Amplifier."

Upon further investigation the technician **must** find the following Diagnostic Trouble Code (DTC) has been set: P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may also experience one or more of the following: Vehicle goes into limp home mode. Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed."

Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

Diagnostic Trouble Code (DTC) P1D73 And Or P05AE For Active Grill Shutter (AGS)."

the following Diagnostic Trouble Code (DTC): B3A11 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customer may also comment on the following: A/C system blowing warm air. This bulletin involves replacing the battery chiller."

the following Diagnostic Trouble Code (DTC): B3A11 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customer may also comment on the following: A/C system blowing warm air. This bulletin involves replacing the battery chiller."

Please check current stock and verify a green check mark on part label. If not present send part back to Mopar under RMA 8925-792 and replace with clean stock from Mopar. Some vehicles may exhibit DTC B1A0A-00 that has set erroneously and with no associated owner complaints. It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern."

It is not recommended to replace any parts for this concern, all service parts will perform the same. Engineering is aware of a software issue that may set this false DTC for FOB 3 Performance when there may not even be a FOB 3 programmed to the vehicle. A software update is expected to be released within the 1st quarter of 2025 to correct this concern."

PERFORMANCE

turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced."

Please return all associated parts which includes the snap rings so that the parts can be review by engineering."

Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0C19 - Drive Motor A Torque Delivered Performance. P1B03 - Resolver Signal / MCPA Rationality. B273C - Digital Crash Input. Customers may experience the following: Intermittent wrench (service HV) icon condition. This bulletin involves reprogramming the HCP/AHCP, also known as Power Inverter Module (PIM), with the latest available software."

Code B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM) Customer Complaint /Technician Observation: The owner complains that they cannot charge the HV battery. The technician observed the IDCM is setting DTC B22A9-42-ECU Internal Performance-General Memory Failure Integrated Dual Charge (IDCM) Discussion: Engineering is aware of the concern and is currently working on a software update for the IDCM. If the vehicle has the above-described complaint; the DTC can be cleared allowing the vehicle to operate and charge as expected. The service update is expected by the end of September, the field will be notified when the update becomes available. Do not replace any parts the replacement parts will perform the same. Repair : Clear the DTC. It will allow the vehicle to operate and charge as expected. Do not replace the IDCM. During integrity check monitoring, intermittent loss of communication between LV MCU and DSP, is observed. 2)

B) FFB Program Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes- 2022-2024 Jeep Grand Cherokee (WL) PHEV

S2623000040.

S2623000040.

correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier

Mirror Contacts Door Window Glass In The Folded Position.

Mirror Contacts Door Window Glass In The Folded Position.

Mirror Contacts Door Window Glass In The Folded Position.

Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: While in the offroad page on the IPC, there is a delay in updating the graphics and other information This bulletin involves reprogramming the IPC with the latest available software

Driver Master Switch

Mirror Contacts Door Window Glass In The Folded Position.

(DTC) present: SYMPTOM: B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: Operational questions regarding the usage of the HomeLink UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

tape windshield over crack area, replace and ship original part to Stellantis per the retention policy. Please make sure your 3rd party glass replacement follows this request.

Driver Master Switch

chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

After Pushed.

Driver Master Switch

chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

Service Blind Spot Message In Cluster.

Service Blind Spot Message In Cluster.

observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

observe that the interior door panel is not properly seated or attached. Panel(s) may appear warped or out of position in some areas. No signs of damage should be expected. How to diagnose: Visually inspect the door panel(s) for proper installation and check for the presence of broken or loose clips. Remove the panel and inspect clips and clip towers. Next step would be reinstalling the panel if visual inspection does not find any issues. Repair Procedure: Require a picture of the door panel(s) in the 'as found' condition so we can understand what warped means in the claims that are being created. After, check the door panel for proper installation and for the presence of broken or loose clips. Remove the panel, following normal servicing procedure, and inspect clips and clip towers. If any clips are broken or missing, replace prior to reinstalling original door. After confirmation that no loose/broken/damaged clips and/or clip towers, and reinstalling door panels does not correct issue, then a 'front door trim panel' kit / claim would be acceptable. In this case, Stellantis would like to request the panel back. How to validate fix: Verify that door has no loose/broken/damaged clips and/or clip towers. Replace any broken/missing clips where possible. Then validate that reinstalling the interior door panel addresses initial issue made within the claim.

Diagnostic Trouble Code (DTC) B285F-11 And Or B285F-15 Set.

Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu displayed

Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.

Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay

Traffic Sign Assist Unavailable Service Required message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

Rearview Camera (RVC) Functions Normally

TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update

Light Displayed

Order a Z part number for all Exchange Orders: warranty, Mopar, customer pay and service contract. Order regular part number for New unsold units only."

Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical.

Please check current stock and verify a Blue "OK" mark on part label. Return all parts that do not have the blue "OK" marking to Mopar under RMA 8925-792 and replace with clean stock from Mopar. FOBs with no marking or a Green Check mark should also be returned.

Operate

Operate

Adding Remote Start

B1552-2A Code Set.

During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.

Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.

Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle

Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S2502000002 for additional information.

Diagnostic Trouble Code (DTC) C008E-00 In Auto Sway Bar (ASBS)

B1A17-00 in The Radio Frequency Hub (RFH)

Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S22502000002 for additional information

"

Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference."

Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm). Please use Service Library for your reference."

and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U114C-00 - Lost Communication with PRNDL Display. P1C86-00 - PRNDL Display. Customers may comment on one or more of the following: "Service Shifter" message displayed in the Instrument Panel Cluster (IPC). PRNDL lights on the shifter are off. This bulletin involves reprogramming the ESM with the latest available software.

The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)

**Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** FCW OFF light ON with no DTCs and can't turn off. Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). Paddle shifters not working/no longer a setting. Autolocks not working. Auto headlights not working. AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). Album Art flickering issue. Blank screen and then reboot every 2 minutes and 40 seconds. CarPlay icon disappears from main screen while still active, leaving no navigation path back. Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. Valet mode sends duplicate requests causing HU and vehicle state misalignment. Rear seat media page intermittently shows a blank screen. Unable to select or drag 'Pitch and Roll' widget on home screen. USB playback resumes incorrectly, skipping to next track after reconnect. Album art not displayed on HMI despite availability in media. Incorrect call timer displayed for conference calls. Call status remains 'active' on widget after call ends. Second call status not updated on home screen widget. Rear entertainment tab intermittently blank when switching apps. System crashes for 20 to 30 seconds after voice reply action. Media progress bar continues incorrectly after second call acceptance. CarPlay device fails to reconnect automatically or manually. Rear HVAC lock/unlock text missing while icon is present. Visual glitch observed on Front Passenger Display Module (FPDM) display. Surround view camera accessible while driving across apps (unexpected behavior). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update

Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). Paddle shifters not working/no longer a setting. Autolocks not working. Auto headlights not working. AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). Album Art flickering issue. Blank screen and then reboot every 2 minutes and 40 seconds. CarPlay icon disappears from main screen while still active, leaving no navigation path back. Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. Valet mode sends duplicate requests causing HU and vehicle state misalignment. Rear seat media page intermittently shows a blank screen. Unable to select or drag 'Pitch and Roll' widget on home screen. USB playback resumes incorrectly, skipping to next track after reconnect. Album art not displayed on HMI despite availability in media. Incorrect call timer displayed for conference calls. Call status remains 'active' on widget after call ends. Second call status not updated on home screen widget. Rear entertainment tab intermittently blank when switching apps. System crashes for 20 to 30 seconds after voice reply action. Media progress bar continues incorrectly after second call acceptance. CarPlay device fails to reconnect automatically or manually. Rear HVAC lock/unlock text missing while icon is present. Visual glitch observed on Front Passenger Display Module (FPDM) display. Surround view camera accessible while driving across apps (unexpected behavior). IPC navigation map fails to load despite radio showing navigation. Head Up Display (HUD) layout resets after overnight sleep cycle. ParkSense triggers unintended surround camera activation. HUD settings not retained after ignition cycle. Audio focus stuck on VR; selected message not read. Preset bar appears blank after overnight sleep cycle. FM channel switches unexpectedly and reverts after delay. Massage activation causes HU black screen/media disruption. Non-applicable ambient lighting setting visible in vehicle menu. Navigation screen appears black after system startup. Track name flickers on status bar during CarPlay playback. HU toggles between Home and Media screens without user input. Phantom touch causes navigation to switch from full screen to split view. HU redirects to CarPlay tab when exiting camera unexpectedly. Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (Rearview Camera Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). Ghost touch on Navigation screen (Rearview Camera Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update.

Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). Paddle shifters not working/No longer a setting. Autolocks not working. Auto headlights not working. AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). Album Art flickering issue. Blank screen and then reboot every 2 minutes and 40 seconds. CarPlay icon disappears from main screen while still active, leaving no navigation path back. Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. Valet mode sends duplicate requests causing HU and vehicle state misalignment. Rear seat media page intermittently shows a blank screen. Unable to select or drag 'Pitch and Roll' widget on home screen. USB playback resumes incorrectly, skipping to next track after reconnect. Album art not displayed on HMI despite availability in media. Incorrect call timer displayed for conference calls. Call status remains 'active' on widget after call ends. Second call status not updated on home screen widget. Rear entertainment tab intermittently blank when switching apps. System crashes for 20 to 30 seconds after voice reply action. Media progress bar continues incorrectly after second call acceptance. CarPlay device fails to reconnect automatically or manually. Rear HVAC lock/unlock text missing while icon is present. Visual glitch observed on FPDM display. Surround view camera accessible while driving across apps (unexpected behavior). IPC navigation map fails to load despite HU showing navigation. HUD layout resets after overnight sleep cycle. ParkSense triggers unintended surround camera activation. HUD settings not retained after ignition cycle. Audio focus stuck on VR; selected message not read. Preset bar appears blank after overnight sleep cycle. FM channel switches unexpectedly and reverts after delay. Massage activation causes HU black screen/media disruption. Non-applicable ambient lighting setting visible in vehicle menu. Navigation screen appears black after system startup. Track name flickers on status bar during CarPlay playback. HU toggles between Home and Media screens without user input. Phantom touch causes navigation to switch from full screen to split view. HU redirects to CarPlay tab when exiting camera unexpectedly.** Unable to select the Turn by Turn Navigation. Blank Performance Pages (Rearview Camera (RVC) Functions Normally). Android Auto Voice Recognition (VR) inoperative. Media tuner delayed. Charge Schedule not accepting updates via phone (RVC Functions Normally). Ambient light inoperative. Map in Instrument Panel Cluster (IPC) inoperative. Media Widget blank. Navigation map black. Off-Road Pages inoperative (RVC Functions Normally). VR inoperative. Incorrect song title displayed (Carplay only). Radio display switches from Media Page to Home Page (RVC Functions Normally). Ghost touch on Navigation screen (RVC Functions Normally). Widgets missing. New User Profile does not load. Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to **U41.10.** Depending on the radio's current software level the radio may need a one or two USB update.

Shifter.

have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."

have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."

transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

Diagnostic Trouble Code (DTC) C1477-98 Transfer Case Clutch Component Or System Over Temperature, Set.

A Fast Feedback Program - Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV

Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV (Rev. C)"

illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0810-00 - Clutch Position Control Error. Customers may also comment on one or more of the following: K0 Adaptation routine runs when vehicle stationary and EV Mode. Vehicle loses propulsion capability. Service transmission warning indicator is on. NOTE: Requires key cycle to recover. This bulletin involves reprogramming the TCM with the latest available software."

Assist Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

Assist Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.

Vehicle sets wheel speed BSCM/ABS fault codes.

Does the customers Device have QI charging compatibility (supports Wireless charging)? (there are some phones not supporting wireless charging function) 2. Is the Device properly aligned for charging to initiate (also make sure that the Device does not slide/move easily while charging, causing the charging connection to break) 3. Check the backside of the phone if there is a metal plate/ring or accessory. It may block charging 4. Verify with the phone with no case if charging works well (case too thick, not QI certified case, case with accessories like a pop socket may cause not charging).

Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: U0168 - Lost Communication With Vehicle Security Control Module. P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: Vehicle not starting. Variable speed fuel pump doesn't start after refueling. The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. In addition, the following software enhancement is available: Improve robustness against false failures for P219A - Bank 1 Air-Fuel Ratio Imbalance. This bulletin involves updating the PCM with the latest available software.

traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds. NOTE: This issue only effects the trailer lighting This bulletin involves updating the TTM with the latest available software."

Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **U0168 - Lost Communication With Vehicle Security Control Module.** P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: **Vehicle not starting.** Variable speed fuel pump doesn't start after refueling. The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. **In addition, the following software enhancement is available: Improve robustness against false failures for P219A - Bank 1 Air-Fuel Ratio Imbalance.** This bulletin involves updating the PCM with the latest available software."

Unavailable or Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than 5 kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds This bulletin involves updating the TTM with the latest available software."

Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: P0629 - Fuel Pump Control Circuit High. P0171 - Fuel system Lean. P0087 - Fuel Rail Pressure Too Low - Bank 1. Customers may also experience one or more of the following: Variable speed fuel pump doesn't start after refueling. The Instrument Panel Cluster (IPC) unable to calculate the instantaneous fuel economy under heavy acceleration. The oxygen sensor can give incorrect values when entering Electric Vehicle (EV) mode. False fault detection is possible when this event occurs. The rear half shafts are damaged due to accelerating in drive with the Electronic Parking Brake (EPB) applied. This bulletin involves updating the PCM with the latest available software."

driving.

and bearing area during turns while driving.

and Service Electric Power Steering Messages.

Tie Rod And Or Electric Power Steering (EPS) Units.

and Service Electric Power Steering Messages.

Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

Customer Complaint/Technician Observation: Customer may state the vehicle drives straight but the steering wheel is off center. They may also describe the condition as a pull or a lead due to them trying to keep the steering wheel centered. Discussion: Drive on both highway and city roads if possible. If equipped with air suspension, place the vehicle in normal ride height (NRH). Refer to Service Library 02 - Front Suspension / Wheel Alignment / Diagnosis and Testing for a list of conditions, possible causes and corrections.

Lack Of Precise Steering.

layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

C14A1-74 DTC will be present (Active or Stored).

lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

TPM Lamp On.

layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.

assemblies are fogged with a light layer of condensation on the inside of the lenses. "

the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and isolators brackets, as well as other parts of the vehicle. If the hanger braces (additional rods welded to the hanger rod for strengthening) are bottomed out on the isolator, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back 5mm. Take care not to damage the system, do not use a hammer to break the muffler side free. Re-tighten and check for rattles again. If the rattle is still present, replace the system.

the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and Aluminum isolator brackets, as well as other parts of the vehicle. If physical metal-to-metal contact is identified, loosen the clamps joining the catalytic-side and muffler-side systems and slide the muffler side exhaust back until the 4 small M&M sized bulges can be seen on the driver-side cat-side pipes. Take care not to damage the system, do not use a hammer to break the muffler side free. The muffler side exhaust should be pushed towards the front of the vehicle until the rim of the muffler side inlet pipe meets the edge of the bulges. Re-tighten and check for rattles again. If the rattle is still present, replace the system.

Before replacing compressor due to noise complaint review the NEW Compressor noise section in the service library under 24 Heating and Air Conditioning- Diagnosis and Testing.

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

and/or C1463-92 Front Axle Disconnect-Performance or Incorrect Operation, Set."

The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration