2022 Jeep Compass TSBs

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). NOTE: This message can appear on extreme windy conditions at speeds of 97 kph (60 mph) to 113 kph (70 mph). **This bulletin involves installing two washers to the Adaptive Cruise Control (ACC) radar bracket behind the front fascia.

Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

Alternator Decoupler Pulley Failure Customers may experience one or more of the following: The alternator pulley may spin freely due to a decoupler failure. NOTE: This condition may cause the alternator not to charge the battery. Vehicle will not start due to a depleted battery. Battery symbol displayed in the Instrument Panel Cluster (IPC). Noise head from the alternator. This bulletin involves replacing the alternator pulley, belt and cap.

Daytime Running Lamps (DRL) Inoperative Customers may experience the following: DRL are inoperative only after the Body Control Module (BCM) has been flash updated or replaced.

Tire Pressure Sensors Values Are Not Displayed

vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This can happen on extreme windy conditions at speeds of 97 kph (60 mph) to 113 kph (70 mph) This bulletin involves applying dampening material to the front fascia.

illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P2601-00 - Electric Coolant Pump Control Circuit Performance/Stuck Off. his bulletin involves replacing the auxiliary coolant pump and the pump inlet pipe"

experience the following: Update URLs for ADAs whitelist to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: Improves vehicle data communication with server for App data management performance.

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

"

auto-dimming does not work correctly. ICP stays in night mode when vehicle is in direct sunlight. This bulletin involves updating the BCM with the latest available software."

and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U1046-00 - LIN 4 Bus. U0140-00 - Lost Communication With Body Control Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. Customers may also comment on one or more of the following: Rear windshield wipers will continue to operate after the windshield wiper switch is turned to OFF. Electronic Vehicle Information Center (EVIC) is flashing. The front windows may not operate. CAUSE: Body Control Module (BCM) water intrusion This bulletin involves inspecting the BCM for water intrusion, replacing the BCM if needed, and replacing and rerouting a washer hose assembly."

no obstacle present in front of vehicle. This bulletin involves reprogramming the PAM with the latest software available."

illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1D3E - Central De Controle De Injeo (ECM) - Monitoramento Interno 1 - Falha Interna No Sistema. P1D40 - Central De Controle De Injeo (ECM) - Monitoramento Interno 3 - Falha Eletrnica Interna."

Maps not loading on the Instrument Panel Cluster (IPC) display. Cannot change satellite stations, display shows one station on screen but is playing another. Battery drain. A Black screen after clicking accept at start up (Rearview camera functions normally). Radio resets (Rearview camera functions normally). Wireless connectivity disconnecting. CarPlay icon does not appear in device manager. Audio disruptions. SXMT inoperative. Audio mute. Passenger screen blank. Passenger screen apps missing. Missing profiles icon. IPC displays incorrect audio source. Radio is slow to respond. Trailer tire pressure configurations deleted. Steering wheel controls skipping SXMT channels. Recent calls not displayed. Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: Icon size/layout improvements. Carplay/Android Auto improvements. Uconnect Phone improvements. FOTA improvements. Passenger screen camera app improvements. Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46."

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

notification on customers mobile application."

no obstacle present in front of vehicle. This bulletin involves reprogramming the PAM with the latest software available."

This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 4.34 and 4.36 to 4.37. NOTE: National launch for this FOTA update is expected to begin May 31, 2024 for RU, WD and June 30, 2023 for MP."

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

? Phone browse seek inoperative. ? Profile screen crashes. ? Radio display inoperative (rear view camera still operable). ? Overlapping media icons. ? Keyboard not working properly in Arabic. ? Unable to add new widgets pages when set to Arabic language. ? Radio operation system notification shown. ? End call popup inoperative. ? Drop in volume levels. ? Phone Repetition in cluster inoperative. ? Black screen (rear view camera still operable). ? Media sources not displayed. ? Autoplay inoperative when device is connected via USB. ? Radio reset (rear view camera still operable). ? Navigation page blank. ? Incorrect ?Vehicle in Motion? HMI message displayed. ? Text overlap with media source favorites. ? Keyboard remains on. ? Notification menu not displayed. ? Status bar blank. ? No audio from media source. ? Wireless Android Auto? and CarPlay inoperative. ? Phone contact name misaligned. ? Incorrect POI navigation routing. ? Media source text misaligned. ? Radio favorites inoperative. ? Vehicle menu not accessible with Ignition on. ? Screen turns off during ?Assist Call? (rear view camera still operable). ? Phone call does not transfer at ignition off. ? SXMT radio inoperative. ? Radio off setting malfunctioning. ? Memory seat recall missing. ? Climate settings not matching hardkeys. ? Media sources will not change. ? Two media sources highlighted. ? WiFi Hotspot inoperative. ? Unable to delete user profile. ? Missing Uconnect phone contacts. ? Uconnect phone inoperative. This bulletin involves inspecting the software level and updating the software to T25.48.

should return the Keyfob and the low battery for analysis.

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

? Phone browse seek inoperative. ? Profile screen crashes. ? Radio display inoperative (rear view camera still operable). ? Overlapping media icons. ? Keyboard not working properly in Arabic. ? Unable to add new widgets pages when set to Arabic language. ? Radio operation system notification shown. ? End call popup inoperative. ? Drop in volume levels. ? Phone Repetition in cluster inoperative. ? Black screen (rear view camera still operable). ? Media sources not displayed. ? Autoplay inoperative when device is connected via USB. ? Radio reset (rear view camera still operable). ? Navigation page blank. ? Incorrect 9Vehicle in Motion9 HMI message displayed. ? Text overlap with media source favorites. ? Keyboard remains on. ?Notification menu not displayed. ? Status bar blank. ? No audio from media source. ? Wireless Android AutoT and CarPlayT inoperative. ? Phone contact name misaligned. ? Incorrect POI navigation routing. ? Media source text misaligned. ? Radio favorites inoperative. ? Vehicle menu not accessible with Ignition on. ? Screen turns off during ?Assist Call? (rear view camera still operable). ? Phone call does not transfer at ignition off. ? SXMT radio inoperative. ? Radio off setting malfunctioning. ? Memory seat recall missing. ? Climate settings not matching hardkeys. ? Media sources will not change. ? Two media sources highlighted. ? Wi-Fi Hotspot inoperative. ? Unable to delete user profile. ? Missing Uconnect phone contacts. ? Uconnect phone inoperative. This bulletin involves inspecting the software level and updating the software to S26.17.

? Phone browse seek inoperative. ? Profile screen crashes. ? Radio display inoperative (rear view camera still operable). ? Overlapping media icons. ? Keyboard not working properly in Arabic. ? Unable to add new widgets pages when set to Arabic language. ? Radio operation system notification shown. ? End call popup inoperative. ? Drop in volume levels. ? Phone Repetition in cluster inoperative. ? Black screen (rear view camera still operable). ? Media sources not displayed. ? Autoplay inoperative when device is connected via USB. ? Radio reset (rear view camera still operable). ? Navigation page blank. ? Incorrect 9Vehicle in Motion9 HMI message displayed. ? Text overlap with media source favorites. ? Keyboard remains on. ? Notification menu not displayed. ? Status bar blank. ? No audio from media source. ? Wireless Android AutoT and CarPlayT inoperative. ? Phone contact name misaligned. ? Incorrect POI navigation routing. ? Media source text misaligned. ? Radio favorites inoperative. ? Vehicle menu not accessible with Ignition on. ? Screen turns off during ?Assist Call? (rear view camera still operable). ? Phone call does not transfer at ignition off. ? SXMT radio inoperative. ? Radio off setting malfunctioning. ? Memory seat recall missing. ? Climate settings not matching hardkeys. ? Media sources will not change. ? Two media sources highlighted. ? Wi-Fi Hotspot inoperative. ? Unable to delete user profile. ? Missing Uconnect phone contacts. ? Uconnect phone inoperative. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R17.98 or R17.99 to R26.17. NOTE: **Vehicles currently at radio

should return the Keyfob and the low battery for analysis.

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

? Phone browse seek inoperative. ? Profile screen crashes. ? Radio display inoperative (rear view camera still operable). ? Overlapping media icons. ? Keyboard not working properly in Arabic. ? Unable to add new widgets pages when set to Arabic language. ? Radio operation system notification shown. ? End call popup inoperative. ? Drop in volume levels. ? Phone Repetition in cluster inoperative. ? Black screen (rear view camera still operable). ? Media sources not displayed. ? Autoplay inoperative when device is connected via USB. ? Radio reset (rear view camera still operable). ? Navigation page blank. ? Incorrect ?Vehicle in Motion? HMI message displayed. ? Text overlap with media source favorites. ? Keyboard remains on. ? Notification menu not displayed. ? Status bar blank. ? No audio from media source. ? Wireless Android Auto? and CarPlayT inoperative. ? Phone contact name misaligned. ? Incorrect POI navigation routing. ? Media source text misaligned. ? Radio favorites inoperative. ? Vehicle menu not accessible with Ignition on. ? Screen turns off during ?Assist Call? (rear view camera still operable). ? Phone call does not transfer at ignition off. ? SXMT radio inoperative. ? Radio off setting malfunctioning. ? Memory seat recall missing. ? Climate settings not matching hardkeys. ? Media sources will not change. ? Two media sources highlighted. ? Wi-Fi Hotspot inoperative. ? Unable to delete user profile. ? Missing Uconnect phone contacts. ? Uconnect phone inoperative. This bulletin involves inspecting the software level and updating the software to **T25.48**.

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C008E-00 - ECU Internal Performance.** ? B1006-49 HALF (Haptic Lane Feedback) - Internal Electronic Failure. Customer may also comment on one or more of the following: ? Assistant alert light on the Instrument Panel Cluster (IPC). ? Automatic headlight warning light on the IPC. ? ?Automatic head lamps not available? message on the IPC. ? ?Forward Collision Alert (FCW) not available? message on the IPC. 3? ?Lane assist not available?message on the IPC. This bulletin involves replacing the FFCM if required.

? Phone browse seek inoperative. ? Profile screen crashes. ? Radio display inoperative (rear view camera still operable). ? Overlapping media icons. ? Keyboard not working properly in Arabic. ? Unable to add new widgets pages when set to Arabic language. ? Radio operation system notification shown. ? End call popup inoperative. ? Drop in volume levels. ? Phone Repetition in cluster inoperative. ? Black screen (rear view camera still operable). ? Media sources not displayed. ? Autoplay inoperative when device is connected via USB. ? Radio reset (rear view camera still operable). ? Navigation page blank. ? Incorrect 9Vehicle in Motion9 HMI message displayed. ? Text overlap with media source favorites. ? Keyboard remains on. ?Notification menu not displayed. ? Status bar blank. ? No audio from media source. ? Wireless Android AutoT and CarPlayT inoperative. ? Phone contact name misaligned. ? Incorrect POI navigation routing. ? Media source text misaligned. ? Radio favorites inoperative. ? Vehicle menu not accessible with Ignition on. ? Screen turns off during ?Assist Call? (rear view camera still operable). ? Phone call does not transfer at ignition off. ? SXMT radio inoperative. ? Radio off setting malfunctioning. ? Memory seat recall missing. ? Climate settings not matching hardkeys. ? Media sources will not change. ? Two media sources highlighted. ? Wi-Fi Hotspot inoperative. ? Unable to delete user profile. ? Missing Uconnect phone contacts. ? Uconnect phone inoperative. This bulletin involves inspecting the software level and updating the software to S26.17.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

This bulletin involves inspecting the software level and updating the software to: B1 - 47.00.15 M1 - 45.06.06 H1 - 47.00.16

Phone browse seek inoperative. Profile screen crashes. Radio display inoperative (rear view camera still operable). Overlapping media icons. Keyboard not working properly in Arabic. Unable to add new widgets pages when set to Arabic language. Radio operation system notification shown. End call popup inoperative. Drop in volume levels. Phone Repetition in cluster inoperative. Black screen (rear view camera still operable). Media sources not displayed. Autoplay inoperative when device is connected via USB. Radio reset (rear view camera still operable). Navigation page blank. Incorrect 9Vehicle in Motion9 HMI message displayed. Text overlap with media source favorites. Keyboard remains on. Notification menu not displayed. Status bar blank. No audio from media source. Wireless Android AutoT and CarPlayT inoperative. Phone contact name misaligned. Incorrect POI navigation routing. Media source text misaligned. Radio favorites inoperative. Vehicle menu not accessible with Ignition on. Screen turns off during ?Assist Call? (rear view camera still operable). Phone call does not transfer at ignition off. SXMT radio inoperative. Radio off setting malfunctioning. Memory seat recall missing. Climate settings not matching hardkeys. Media sources will not change. Two media sources highlighted. Wi-Fi Hotspot inoperative. Unable to delete user profile. Missing Uconnect phone contacts. Uconnect phone inoperative. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R17.98 or R17.99 to R26.17.

goes down by itself after approximately 30 minutes. An ignition key cycle will return audio volume control. Do not replace radio or amplifier for this concern, replacements will have the same software level. An over the air software update will correct the concern in late January 2023. See SOL S238A000002

Tire Pressure Sensors Values Are Not Displayed

and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. These new systems use the mass of the DAB as a damper toreduce steering wheel vibration experienced by the driver. The DAB is still securely attached to the steering wheel but now has specially tuned isolators to allow a small amountof damping movement of the DAB. A driver of these vehicles may, at times, notice this movement or vibration of the DAB within the steeringwheel compared to past systems; however, this is normal and an expected function of the damping system.

A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 4.33J update to 4.34, launched on 03/25/2022. Customers may experience the following:Message displayed on the radio screen, "Uconnect Box requires service. Please visit an authorized dealer."Fig.1.Error Message Upon further investigation, a technician may find the following DTC have been set: B1570-93 - USB Communication-No Operation.

COMMUNICATION WITH LIN STEERING WHEEL CONTROLS

Tire Pressure Sensors Values Are Not Displayed

regarding the latest Firmware Over The Air (FOTA)update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 4.33J update to 4.34, launched on 03/25/2022. Customers may experience the following: Message displayed on the radio screen, "Uconnect Box requires service. Pleasevisit an authorized dealer."Fig.1.Error Message Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: B1570-93 - USB Communication-No Operation.

A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

Tire Pressure Sensors Values Are Not Displayed

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 4.33J update to 4.34, launched on 03/25/2022. Customers may experience the following:Message displayed on the radio screen, "Uconnect Box requires service. Please visit an authorized dealer."Fig.1.Error Message Upon further investigation, a technician may find the following DTC have been set: B1570-93 - USB Communication-No Operation.

and Jeep Grand Wagoneer all utilize next generation Driver Airbag (DAB) and steering wheel systems. These new systems use the mass of the DAB as a damper toreduce steering wheel vibration experienced by the driver. The DAB is still securely attached to the steering wheel but now has specially tuned isolators to allow a small amountof damping movement of the DAB. A driver of these vehicles may, at times, notice this movement or vibration of the DAB within the steeringwheel compared to past systems; however, this is normal and an expected function of the damping system.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DiagnosticTrouble Code (DTC) has been set: P0031 - O2 Sensor 1/1 Heater Circuit Low.

"Rear Camera Module Internal" on the 21MY WL75 and or 22MY WL74, WS and MP vehicles, verify there are no observable issues with the Rear View Camera feature. If there are no observable issues with the Rear View Camera feature, and no customer complaints related to the Rear View Camera, clear the STORED fault and do not replace the camera. This issue is due to a temperature detection error and will be corrected in a subsequent SW release

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 4.33J update to 4.34, launched on 03/25/2022. Customers may experience the following:Message displayed on the radio screen, "Uconnect Box requires service. Please visit an authorized dealer."Fig.1.Error Message Upon further investigation, a technician may find the following DTC have been set: B1570-93 - USB Communication-No Operation.

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 4.33J update to 4.34, launched on 03/25/2022. Customers may experience the following:Message displayed on the radio screen, "Uconnect Box requires service. Please visit an authorized dealer."Fig.1.Error Message Upon further investigation, a technician may find the following DTC have been set: B1570-93 - USB Communication-No Operation.

must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

Flash: Radio USB Update to R62.00.23 Customers may experience one or more of the following: SYMPTOM: Red stripes on the radio display. This bulletin involves inspecting radio software level and if the software level is below R45.00.06, updating it with a USB to R45.00.06 first and then a second update to R62.00.23.

TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

Depending on the radios current software level the radio may need a one, two or three step USB update. The customer may describe the following: Uconnect Navigation Traffic Sign Recognition (TSR) stuck on Miles Per Hour, (MPH) no Kilometers Per Hour (KMH)."

sign on Instrument Panel Cluster (IPC) is showing incorrect speed. Touch freeze/disassociated center stack display off. Car Play/Android Auto wireless disconnection at toll gates. This bulletin involves updating the radio software level to T27.52."

? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

Conditions

light conditions.

Collision Warning Lamp on

Inoperative

? EV pages inoperable. ? Ambient lights setting inoperable. ? Radio reset. ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit EV pages. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched June 26, 2023.

Cluster

(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level R17.98 Update to R17.99, launched on 01/10/2022. Customers may experience one or more of the following:App Over The Air (AOTA) updates are inoperable.

B1561-13

B1561-13

Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: Unstable idle. Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.

Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: Unstable idle. Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.

Fuel Injector Leak Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: Unstable idle. Abnormal engine noise This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.

Drivers Monitoring Module Manifold Absolute Pressure (MAP) Sensor Not Installed Properly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P006D-00 - Barometric Pressure - Inlet Air Pressure Correlation. P012C-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. P012D-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. P1189-00 - Inlet Air Pressure Sensor Circuit Low. P1190-00 - Inlet Air Pressure Sensor Circuit High. This bulletin involves measuring the distance between the lower base of the MAP sensor and the surface of the intake air line and, if required, replacing the MAP sensor.

**There will be multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs):** Vehicle will not start due to a depleted battery. Noise heard from the engine compartment. Battery Symbol. Service Transmission. Check Diesel Exhaust Fluid (DEF) System. Anti-Lock Brake System (ABS) Service Required. Service Park Brake. Engfine Stop/Start (ESS) Unavailable "Service Battery".

Spark Plug Melting Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0300 -00 - Random/Multiple Cylinder - Misfire Detected. P0301 -00 - Cylinder 1 - Misfire Detected. P0302 -00 - Cylinder 2 - Misfire Detected. P0303 -00 - Cylinder 3 - Misfire Detected. P0304 -00 - Cylinder 4 - Misfire Detected. P1336 -00 - Combustion misfiring (impact on catalytic converter) : Cylinder undetermined. P1337 - Combustion misfiring (impact on catalytic converter) : Cylinder 1. P1338 - Combustion misfiring (impact on catalytic converter) : Cylinder 2. P1339 - Combustion misfiring (impact on catalytic converter) : Cylinder 3. P1340 - Combustion misfiring (impact on catalytic converter) : Cylinder 4. Customers may also experience one or more of the following: Engine makes a loud metallic knocking noise at idle. Difficulty starting. Rough and noisy idle This bulletin involves inspecting for DTCs, inspecting for engine leaks and/or damage, and replacing the spark plugs.

Low Oil Pressure Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active) This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).

Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: Low speed stall or engine delay following a long engine idle time in hot ambient temperatures with the engine running on regular unleaded fuel. If the engine were to stall, the engine can immediately be restarted with an ignition cycle This bulletin involves reprogramming the PCM with the latest available software.

engine idle when cold starting the engine. Low coolant level in coolant recovery bottle.

Alternator Pulley Cap Failure Customer may comment on one or more of the following: Vehicle will not start due to a depleted battery. Noise heard from the engine compartment. Multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs): Battery Symbol. Service Transmission. Check DEF System. ABS Service Required. Service Park Brake. Stop/Start Unavailable "Service Battery". This bulletin involves inspecting the alternator pulley cap and, if found to be missing, replacing the alternator pulley or the alternator assembly.

Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: P012C - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. P012D - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. P006C-MAP - Turbocharger Inlet Air Pressure Correlation. "

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. P0300-00 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: Unstable idle. Abnormal engine noise. This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube.

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0087-00 - Fuel Line Pressure Sensor - Bank 1 - Pressure Below Limit. P0300-00 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P006C-00 - Air Pressure and Temperature Sensor - Correlation. Customers may also comment on one or more of the following: Unstable idle. Abnormal engine noise. This bulletin involves diagnosing and possibly replacing the fuel injectors and the high pressure tube."

following: Oil leaks from the engine compartment, engine/transmission coupling. This bulletin supersedes Technical Service Bulletin (TSB) 09-021-24, date of issue November 23, 2024, which should be removed from your files. All revisions are highlighted with **asterisks** and include new Labor Times."

exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0087 - Sensor De Presso Da Linha De Combustvel - Banco 1 - Presso Abaixo Do Limite P0088 - Sensor De Presso Da Linha De Combustvel - Banco 1 - Presso Acima Do Limite P0089 - Sensor De Presso Da Linha De Combustvel 1 - Desempenho Customers may also comment on one or more of the following: The engine is running rough. Partial loss of engine power. This bulletin involves replacing the high pressure fuel pump."

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C2270-77 - Power Transfer Unit PTU Electronic Disconnect Actuator EDA Sensor - Commanded Position Not Reachable. C2290-92 - EDA Motor Free Running - Performance Or Incorrect Operation. C2280-92 - Eda Current - Performance Or Incorrect Operation. C2240-92 - Etm Motor Free Running - Performance Or Incorrect Operation. C2120-13 - Motor 2 - Circuit Open. C2120-14 - Motor 2 - Circuit Short To Ground. C2120-15 - Motor 2 - Circuit Short To Battery. This bulletin involves possibly replacing the PTU, shift actuator and wire harness."

following: Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure"

Unavailable Service Required."" warning message displayed on the Instrument Panel Cluster (IPC). IPC ""Hold"" indicator illuminates on occasion. Engine Stop/Start (ESS) inoperative. This bulletin involves reprogramming the ABS with the latest software available."

Unavailable Service Required."" warning message displayed on the Instrument Panel Cluster (IPC). IPC ""Hold"" indicator illuminates on occasion. Engine Stop/Start (ESS) inoperative. NOTE: No Diagnostic Trouble Codes (DTCs) present during vehicle scans. This bulletin involves reprogramming the ABS with the latest software available."

Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0563-00 - System Voltage High. ? P21CC-00 - Reductant Control Module Supply Voltage High. ? P20F6-00 - Reductant Injection Valve Stuck Open Bank One Unit One. ? P208E-00 - Reductant Injector Stuck Closed - Bank One Unit One. ? P24B2-00 - Particulate Matter Sensor Circuit Intermittent. ? P00C0-00 - Turbocharger-Supercharger Bypass Valve Two Control Circuit. Customers may also comment on one or more of the following: ? **Vehicle not starting. ? Battery not charging. ? Engine oil Temp High message in the Instrument Panel Cluster (IPC). ? Engine Stop/Start (ESS) not ready due to a false driver seat belt unbuckled message in the IPC.** This bulletin involves reprogramming the PCM with the latest available software.

Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P06EF - Engine Restart Performance. Customers may experience the following: ? Erratic 2?1 downshift.** ? Slight lack of acceleration from a stop. This bulletin involves reprogramming the TCM with the latest available software.

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).

Coolant leak from hose that contacts exhaust heat shield. This bulletin involves repositioning or possibly replacing an engine coolant hose that may contact the exhaust manifold heat shield.

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).

vehicle forward and reverse This bulletin involves inspecting and if needed replacing the right engine insulator.

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? Vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).

Engine Stop/Start (ESS) is active but engine doesn?t restart. Pushing switch, engine starts normally. This bulletin involves reprogramming the PCM with the latest available software.

Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P152E - Engine Hood Switch 2 Circuit High. Customers may also experience: ? Start/Stop system warning light. ? Start/Stop inoperable. ? Remote start inoperable. This bulletin involves replacing the hood ajar switch.

Coolant leak from hose that contacts exhaust heat shield. This bulletin involves repositioning or possibly replacing an engine coolant hose that may contact the exhaust manifold heat shield.

Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P06EF - Engine Restart Performance. Customers may experience the following: ? Erratic 2?1 downshift.** ? Slight lack of acceleration from a stop. This bulletin involves reprogramming the TCM with the latest available software.

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may also comment on the following: ? vehicle will not be able to exceed 3,300 RPM (when DTC P06DD is active). This bulletin involves inspecting and if necessary replacing the timing chain cover (oil pump).

Coolant leak from hose that contacts exhaust heat shield. This bulletin involves repositioning or possibly replacing an engine coolant hose that may contact the exhaust manifold heat shield.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0031 - O2 Sensor 1/1 Heater Circuit Low. P06EF - Engine Restart Performance.

Difficulty starting the vehicle in cold temperatures, during the first engine start of the day. This bulletin involves replacing the fuel rail due to loss of pressure in the fuel line.

installed in the vehicle.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0299 - Turbocharger Underboost. The customer may also describe the following:An air leak noise from the engine compartment.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: P06EF - Engine Restart Performance. Software update also includes the following enhancement:2-1 downshifts enhancement.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: P06EF - Engine Restart Performance. Software update also includes the following enhancement:2-1 downshifts enhancement.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: P06EF - Engine Restart Performance. Software update also includes the following enhancement:2-1 downshifts enhancement.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0299 - Turbocharger Underboost. The customer may also describe the following:An air leak noise from the engine compartment.

installed in the vehicle.

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0299 - Turbocharger Underboost. The customer may also describe the following:An air leak noise from the engine compartment.

a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

Rear Doors Misaligned Customers may comment on the following: Rear doors misaligned with the fixed windows. This bulletin involves adjusting the rear door strikers.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

for a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL:S2508000039

Press 1 and 3 button (outside buttons) in the same time. 2. Keep them pushed for approximately 20 seconds until de LED starts to flash rapidly (Warning: If you keep pressing the HOMELINK passed the 20s, the UGDO will be blocked). (Do not repeat this steps to program the other two buttons) HomeLink feedback is located above the HomeLink button 2. An LED light will illuminate to indicate programming status

Press 1 and 3 button (outside buttons) in the same time. 2. Keep them pushed for approximately 20 seconds until de LED starts to flash rapidly (Warning: If you keep pressing the HOMELINK passed the 20s, the UGDO will be blocked). (Do not repeat this steps to program the other two buttons) HomeLink feedback is located above the HomeLink button 2. An LED light will illuminate to indicate programming status

1.- Review the master window Switch for any physical issue (Button stuck, broke). If not, physical issue is found move to next step 2.- Review window switch internal resistors, and make sure it matches the continuity chart found on service info of the switch. (649 +/- 7 Ohms when pushing UP, 2519 +/- 25 Ohms when pushing down) If an issue is found with the internal resistor or on the physical parts of the switch, please replace the switch.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

This bulletin involves inspecting for noise and possibly tightening the mounting screw on the door panel(s).

This bulletin involves repainting the area of the front bumper that is peeling.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

rough roads This bulletin involves inspecting for noise and possibly sealing the gap between the rear roof frame panels.

This bulletin involves inspecting for noise and possibly sealing the gap between the rear roof frame panels.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

Order the "R" part number for all orders:

Adding Remote Start

Adding Remote Start

Programmed

this is normal and not a defect.

C0604- Active Air Dam Control Performance

grained) This bulletin involves replacing the center grille.

wiTech Has Limited Or No Communication With The Vehicle. U0001-00 For CAN C Bus

semi and full synthetic oils.

layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

Possible DTCs P2453, P2455, P2461.

TPM Lamp On.

layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

assemblies are fogged with a light layer of condensation on the inside of the lenses. "

TPM Lamp On.

ON'"

assemblies are fogged with a light layer of condensation on the inside of the lenses."

layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."

assemblies are fogged with a light layer of condensation on the inside of the lenses.

assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

clearing.

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.

Order a Z part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order regular "68" part number for New unsold units only.

The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: Discern the different kinds of connected service issues (onboard / offboard). Support the customer in his journey to open a request via Customer Care. Address on the correct actions to properly manage a customer complaining about the received assistance."

Library for specifications so a suitable alternative can be used

immediate service when there is not actually a vehicle issue.

and popping up from the corner area - both left and right hand side. ? Defroster grill is not flush with the instrument panel. This bulletin involves inspecting the defroster grill for deformation and possibly replacing as needed

If no response in 15 minutes, proceed with the repair.

and popping up from the corner area - both left and right hand side. ? Defroster grill is not flush with the instrument panel. This bulletin involves inspecting the defroster grill for deformation and possibly replacing as needed

If no response in 15 minutes, proceed with the repair.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Customer may also experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition button is pressed on radio, wrong message is displayed.Displays Bluetooth Pairings instead of connect Apple Carplay or Android Auto device. Wifi hotspot password always shows "null". Can't use feature. Wifi hotspot name not recognized on customers cellular device. Language selection on radio can't be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object isno longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. FOTA unable to receive software update due to head unit not checking intothe server although it is being driven everyday. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to theright screen. SXM radio stuck on current channel, no audio and can't navigate to otherchannels using soft keys or knob.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Customer may also experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition button is pressed on radio, wrong message is displayed.Displays Bluetooth Pairings instead of connect Apple Carplay or Android Auto device. Wifi hotspot password always shows "null". Can't use feature. Wifi hotspot name not recognized on customers cellular device. Language selection on radio can't be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object isno longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. FOTA unable to receive software update due to head unit not checking intothe server although it is being driven everyday. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to theright screen. SXM radio stuck on current channel, no audio and can't navigate to otherchannels using soft keys or knob.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Customer may also experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition button is pressed on radio, wrong message is displayed.Displays Bluetooth Pairings instead of connect Apple Carplay or Android Auto device. Wifi hotspot password always shows "null". Can't use feature. Wifi hotspot name not recognized on customers cellular device. Language selection on radio can't be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object isno longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. FOTA unable to receive software update due to head unit not checking intothe server although it is being driven everyday. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to theright screen. SXM radio stuck on current channel, no audio and can't navigate to otherchannels using soft keys or knob.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Customer may also experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition button is pressed on radio, wrong message is displayed.Displays Bluetooth Pairings instead of connect Apple Carplay or Android Auto device. Wifi hotspot password always shows "null". Can't use feature. Wifi hotspot name not recognized on customers cellular device. Language selection on radio can't be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object isno longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. FOTA unable to receive software update due to head unit not checking intothe server although it is being driven everyday. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to theright screen. SXM radio stuck on current channel, no audio and can't navigate to otherchannels using soft keys or knob.

collision warning (FCW) system seems overly sensitive, braking and warning the driver well before they believe it is needed.** **This bulletin involves reprogramming of the DASM to software R13**. "

intermittently apply unexpectedly together with Instrument Panel Cluster (IPC) warnings. This bulletin involves reprogramming of the DASM with the latest available software."

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? **C0500-00 - Brake System Hydraulic Leak.** Customers may also experience: ? Brake warning lamp is illuminated. ? Firm brake pedal. NOTE: Brakes will function as normal. This bulletin involves updating the BSCM with the latest available software.

flickers in blue whenever the 360 camera is activated and brake pedal pressed. This bulletin involves installing a coax cable jumper harness.

Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.

Upon further investigation the technician may find the following DTCs have been set: C0061-29 - Lateral Acceleration Sensor In Airbag System - Signal Invalid. C0062-29 - Longitudinal Acceleration Sensor - Invalid Signal. C0063-29 - Yaw Rate Sensor - Invalid Signal. Customer may also experience the following: Electronic Stability Control (ESC) and Electric Parking Brake (EPB) warning lights appear on cluster This bulletin involves reprogramming the ABS with the latest software available.

B)

A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

receiving the map updates via the USB.** ? Menu for Active Lane Management is missing two settings, Lane Warning and Steering Assist Strength. This bulletin involves updating the radio software with USB to **S27.10.**

This bulletin involves re-centering the steering wheel.

This bulletin involves re-centering the steering wheel.

This bulletin involves re-centering the steering wheel.

The customer may describe the following: Outer tie rod ball and socket noise. Noise noticed during steering wheel rotation after vehicle mileage between 1,000 km (621 miles) and 3,000 km (1,864 miles) and when the tie rodsachieve a temperature greater than 60 C (140 F).

57008681AC: EXHAUST - RESONATOR of 2024 2025 MP GMET4 2.0L: Cold Start Exhaust BSR / Popping / Tapping Noise issue, please refer to this SOL S2511000002

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:** B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. The customer may also describe one of more of the following: Tune knob does not move the scroll bar in Device Managers phone setting menu. Tune knob does not move the scroll bar in the Apps Drawer. Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. Head Unit (HU) switches from SXM to wireless without users input. Home screen Loading Data indefinitely after profile switch. Device List shows empty although there are devices connected. Unable to pair phone. Fuel consumption menu in radio not available. Radio and / or SXM presets being lost. Auto button on climate control screen not present. When Voice Recognition button is pressed on radio, wrong message is displayed. Bluetooth Pairings instead of connect Apple Carplay or Android Auto device. Wifi hotspot password always shows "null". Cant use feature. Wifi hotspot name not recognized on customers cellular device. Language selection on radio cant be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera (rear view camera still operable). Rear Cross Path Mode and Blind Spot chime keeps playing when object is no longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. FOTA unable to receive software update due to head unit not checking into the server although it is being driven everyday. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to the right screen. SXM radio stuck on current channel, no audio and cannot navigate to other channels using soft keys or knob. This bulletin involves inspecting the software level and updating the software to: R47.03.26.

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. The customer may also describe one of more of the following: **Tune knob does not move the scroll bar in Device Managers phone setting menu. Tune knob does not move the scroll bar in the Apps Drawer. Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. Head Unit (HU) switches from SXM to wireless without users input. Home screen Loading Data indefinitely after profile switch. Device List shows empty although there are devices connected. Unable to pair phone. Fuel consumption menu in radio not available. Radio and / or SXM presets being lost. ** Auto button on climate control screen not present. When Voice Recognition button is pressed on radio, wrong message is displayed. Bluetooth Pairings instead of connect Apple Carplay or Android Auto device. Wifi hotspot password always shows ""null"". Cant use feature. Wifi hotspot name not recognized on customers cellular device. Language selection on radio cant be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera (rear view camera still operable). Rear Cross Path Mode and Blind Spot chime keeps playing when object is no longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. FOTA unable to receive software update due to head unit not checking into the server although it is being driven everyday. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to the right screen. SXM radio stuck on current channel, no audio and cannot navigate to other channels using soft keys or knob. This bulletin involves inspecting the software level and updating the software to: R47.03.26."

following: ? **Blank Screen (Rearview Camera (RVC) functions as normal).** ? Tune knob does not move the scroll bar in Device Manager's phone setting menu. ? Tune knob does not move the scroll bar in the Apps Drawer. ? Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ? Head Unit (HU) switches from SXM to wireless without user's input. ? Home screen Loading Data indefinitely after profile switch. ? Device List shows empty although there are devices connected. ? Unable to pair phone. ? Fuel consumption menu in radio not available. ? Radio and / or SXM presets being lost. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to R47.03.26. NOTE: The National campaign for this FOTA update launched August 21, 2023.

Tune knob does not move the scroll bar in Device Manager?s phone setting menu. ? Tune knob does not move the scroll bar in the Apps Drawer. ? Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ? Head Unit (HU) switches from SXMT to wireless without user?s input. ? Home screen Loading Data indefinitely after profile switch. ? Device List shows empty although there are devices connected. ? Unable to pair phone. ? Fuel consumption menu in radio not available. ? Radio and / or SXMT presets being lost. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to R47.03.26. NOTE: The National campaign for this FOTA update launched August 21, 2023.

illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.

illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B2286-00 - Calibration Not Learned - Lost Calibration. B223B-00 - Vehicle Configuration Mismatch. Customers may also comment on the following: Top-down camera view is blank when camera view is selected in the radio menu. Odometer is flashing. No backup camera gridlines when vehicle transmission is in reverse Fig. 1. This bulletin involves updating the CVPM with the latest available software."

This bulletin involves replacing the automatic transmission.

This bulletin involves replacing the automatic transmission.

Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R41 to R45.National launch for this FOTA update is expected to begin September 19, 2022. Customers may experience one or more of the following:Radio display is blank (rear view camera still operable). Comfort screen oscars and heat wave graphic for steering wheel is gray when they should be white. Assist, SOS, Wi-Fi, IVA and IVM apps are showing on HU screen when ignition is set to run. During "Screen Off", shifting to reverse and then back to park, the screen shows for a second before transitioning back to Screen Off (from R to P), (The desired behavior is screen transitions from the rear view camera back to the Screen Off state when the vehicle is taken out ofReverse). Priority volume is not working on SCA radio channels. Status Bar Icons are not functioning in Android Auto projection page. Cannot add any apps as shortcuts on widgets screen. Radio displays a blank screen for app selection. Slow screen transitions from playing to browse tab in media App and slow system responses observed. User able to add Driver/Passenger Heated Seat and Heated Wheel shortcut twice. Wireless AA (Galaxy S10+) is not connecting after over night sleep. If SXM that receives no satellite signal is registered in preset, the registered FM/AM stations after that cannot be selected by steering wheel controls preset buttons are not displayed when FM/AM is selected in the now playing widget. Home screen to add Media to shortcuts but FM, AM, SXM, USB are all greyed out blank screen and reset. Home screen got stuck and says "Loading data please wait" for multiple key cycles . Issue recovered after radio hard reset, (rearview camera still operable).

Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R41 to R45.National launch for this FOTA update is expected to begin September 19, 2022. Customers may experience one or more of the following:Radio display is blank (rear view camera still operable). Comfort screen oscars and heat wave graphic for steering wheel is gray when they should be white. Assist, SOS, Wi-Fi, IVA and IVM apps are showing on HU screen when ignition is set to run. During "Screen Off", shifting to reverse and then back to park, the screen shows for a second before transitioning back to Screen Off (from R to P), (The desired behavior is screen transitions from the rear view camera back to the Screen Off state when the vehicle is taken out ofReverse). Priority volume is not working on SCA radio channels. Status Bar Icons are not functioning in Android Auto projection page. Cannot add any apps as shortcuts on widgets screen. Radio displays a blank screen for app selection. Slow screen transitions from playing to browse tab in media App and slow system responses observed. User able to add Driver/Passenger Heated Seat and Heated Wheel shortcut twice. Wireless AA (Galaxy S10+) is not connecting after over night sleep. If SXM that receives no satellite signal is registered in preset, the registered FM/AM stations after that cannot be selected by steering wheel controls preset buttons are not displayed when FM/AM is selected in the now playing widget. Home screen to add Media to shortcuts but FM, AM, SXM, USB are all greyed out blank screen and reset. Home screen got stuck and says "Loading data please wait" for multiple key cycles . Issue recovered after radio hard reset, (rearview camera still operable).

Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R41 to R45.National launch for this FOTA update is expected to begin September 19, 2022. Customers may experience one or more of the following:Radio display is blank (rear view camera still operable). Comfort screen oscars and heat wave graphic for steering wheel is gray when they should be white. Assist, SOS, Wi-Fi, IVA and IVM apps are showing on HU screen when ignition is set to run. During "Screen Off", shifting to reverse and then back to park, the screen shows for a second before transitioning back to Screen Off (from R to P), (The desired behavior is screen transitions from the rear view camera back to the Screen Off state when the vehicle is taken out ofReverse). Priority volume is not working on SCA radio channels. Status Bar Icons are not functioning in Android Auto projection page. Cannot add any apps as shortcuts on widgets screen. Radio displays a blank screen for app selection. Slow screen transitions from playing to browse tab in media App and slow system responses observed. User able to add Driver/Passenger Heated Seat and Heated Wheel shortcut twice. Wireless AA (Galaxy S10+) is not connecting after over night sleep. If SXM that receives no satellite signal is registered in preset, the registered FM/AM stations after that cannot be selected by steering wheel controls preset buttons are not displayed when FM/AM is selected in the now playing widget. Home screen to add Media to shortcuts but FM, AM, SXM, USB are all greyed out blank screen and reset. Home screen got stuck and says "Loading data please wait" for multiple key cycles . Issue recovered after radio hard reset, (rearview camera still operable).

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No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar

on after the passenger leaves the vehicle.

rear seat belt that does not retract or is locked."