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2021 Jeep Compass TSBs

309 Technical Service Bulletins across 16 categories

Infotainment

84 bulletins
11029743

Not applicable to vehicles built for US market.

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Flash: Radio USB Update to R62.00.23 Customers may experience one or more of the following: SYMPTOM: Red stripes on the radio display. This bulletin involves inspecting radio software level and if the software level is below R45.00.06, updating it with a USB to R45.00.06 first and then a second update to R62.00.23.

11025515

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11021581

Door speaker Inoperative or No Sound

11015307

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

11014538

Uconnect Box Require Service Message

11013004

"USB update to U35.18 for UUN radio This bulletin involves inspecting and if required, updating the radio software level to U35.18.

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Depending on the radios current software level the radio may need a one, two or three step USB update. The customer may describe the following: Uconnect Navigation Traffic Sign Recognition (TSR) stuck on Miles Per Hour, (MPH) no Kilometers Per Hour (KMH)."

11010781

"UHN/UPN Radio Enhancement To Software Level T27.52 Customers may experience one or more of the following: Speed limit...

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sign on Instrument Panel Cluster (IPC) is showing incorrect speed. Touch freeze/disassociated center stack display off. Car Play/Android Auto wireless disconnection at toll gates. This bulletin involves updating the radio software level to T27.52."

11010506

Turtle Icon Warning Lamp is Displayed on Cluster, No Electric Vehicle Operation or Reverse

11000992

Checking Radio Software Level On A VP2 Radio

10251875

Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the...

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following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

10251870

Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following:...

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? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

10251867

Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ?...

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Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.

10248941

Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ...

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? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

10247479

Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the...

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following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

10243194

Electronic Vehicle Information Center (EVIC) Will Display ?ACC/FCW Unavailable Service Required? with the Forward...

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Collision Warning Lamp on

10243153

Apple CarPlay Does Not Work Or Not Connecting

10242828

Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

10242779

Customer Satisfaction Notification ZD7 - Radio Software update

10242778

Customer Satisfaction Notification 81A - Radio Features

10241056

Customer Satisfaction Notification ZD7 - Radio Software Update

10240004

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

10240002

Customer Satisfaction Notification ZD7 - Radio Software Update

10231792

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up.

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Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

10230194

Head unit button stuck DTC code B14DA-2A

10230107

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12.

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Customers may experience the following: Full Connectivity feature is missing.

10230078

Radio Reboot Continually

10230077

Bubbles Or Delamination On The Radio Display

10230066

Radio Reboot Continually

10230056

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10230054

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10230048

Radio Volume Uncontrollable Or Changing On Its Own

10230032

Radio Screen Freeze, Blank Screen And Reset

10229038

?Device Not Supported? Message on the radio screen

10224030

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10223466

Radio Reboot Continually

10223465

Bubbles Or Delamination On The Radio Display

10223454

Radio Reboot Continually

10223444

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223442

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10223436

Radio Volume Uncontrollable Or Changing On Its Own

10223420

Radio Screen Freeze, Blank Screen And Reset

10223335

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12.

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Customers may experience the following: Full Connectivity feature is missing.

10223306

Radio Reboot Continually

10223305

Bubbles Or Delamination On The Radio Display

10223294

Radio Reboot Continually

10223284

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223282

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10223276

Radio Volume Uncontrollable Or Changing On Its Own

10223260

Radio Screen Freeze, Blank Screen And Reset

10223076

?Device Not Supported? Message on the radio screen

10222974

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10221608

Head unit button stuck DTC code B14DA-2A

10221351

UAM and UCM Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.19.

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The customer may describe the following: Touchscreen gestures are difficult, or require a long push to register.

10221258

Radio Screen Freeze, Blank Screen And Reset

10221190

UHN Radio Enhancements This bulletin involves updating the radio software level to R17P.2.

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The customer may describe the followingNot able to turn on the heated front seats. The heated seat icon on the radio display is grayed out.

10221177

Radio Screen Freeze, Blank Screen And Reset

10221137

Apple CarPlay Does Not Work Or Not Connecting

10220973

UHN Radio Enhancements This bulletin involves updating the radio software level to R17P.2.

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The customer may describe the followingNot able to turn on the heated front seats. The heated seat icon on the radio display is grayed out.

10220911

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10220694

?Device Not Supported? Message on the radio screen

10220529

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval

10220524

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval

10219982

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218521

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10212519

UAM and UCM Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.19.

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The customer may describe the following: Touchscreen gestures are difficult, or require a long push to register.

10212297

?Device Not Supported? Message on the radio screen

10198429

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12.

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Customers may experience the following: Full Connectivity feature is missing.

10198400

Radio Reboot Continually

10198399

Bubbles Or Delamination On The Radio Display

10198388

Radio Reboot Continually

10198378

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10198376

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10198370

Radio Volume Uncontrollable Or Changing On Its Own

10198354

Radio Screen Freeze, Blank Screen And Reset

10194043

UHN Radio Enhancements This bulletin involves updating the radio software level to R17P.2.

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The customer may describe the followingNot able to turn on the heated front seats. The heated seat icon on the radio display is grayed out.

10194030

Radio Screen Freeze, Blank Screen And Reset

10193990

Apple CarPlay Does Not Work Or Not Connecting

10190720

UHN Radio Enhancements This bulletin involves updating the radio software level to R17P.2.

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The customer may describe the followingNot able to turn on the heated front seats. The heated seat icon on the radio display is grayed out.

10190658

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10188733

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval

10188728

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval

10184707

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10184407

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Electrical

62 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11026541

Not applicable to vehicles built for US market.

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Alternator Decoupler Pulley Failure Customers may experience one or more of the following: The alternator pulley may spin freely due to a decoupler failure. NOTE: This condition may cause the alternator not to charge the battery. Vehicle will not start due to a depleted battery. Battery symbol displayed in the Instrument Panel Cluster (IPC). Noise head from the alternator. This bulletin involves replacing the alternator pulley, belt and cap.

11024045

P0513 - Invalid SKIM Key Active In PCM, No Crank No Start After Replacing BCM With 68490749AB

11021564

Not applicable to vehicles built for US market.

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Daytime Running Lamps (DRL) Inoperative Customers may experience the following: DRL are inoperative only after the Body Control Module (BCM) has been flash updated or replaced.

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11014520

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may not...

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experience the following: Update URLs for ADAs whitelist to collect data from ADAS customer. No customer impact. No customer symptoms. Other Software Enhancements included: Improves vehicle data communication with server for App data management performance.

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012233

"Body Control Module (BCM) Replacement Guidelines Guidelines in case of BCM replacement on exFCA vehicles in the Enlarged Europe region.

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"

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11004992

Air Bag Module Sets Left or Right Rear Seatbelt Buckle Pretensioner Faults

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

11002796

"12V Battery Low Level Charge Notification On Customers Mobile Application Vehicle's 12V battery Low Level Charge...

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notification on customers mobile application."

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248963

Flash: Powertrain Control Module (PCM) Updates

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247953

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10247477

Flash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ...

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? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10243172

Low Charging Voltage Displayed On Cluster

10236944

Flash: Body Control Module (BCM) Updates Customers may experience the following: ? The auto dimming does not work...

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properly, the light intensity is very low. This bulletin involves reprogramming the BCM module with the latest available software.

10234424

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10230405

Telematic box module 2

10230301

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10230183

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10229059

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10227721

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

10227712

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10224082

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

10224041

Heated Seats Only Work On High, Ignition Must Be Cycled Off, Then On, To Resolve

10223964

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

10223765

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10223097

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10223079

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10221597

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221306

Unable To Program Replacement RFH Module.

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Negative Response 0x33 When Attempting To Run RFH Replacement Procedure

10221288

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10221164

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10221153

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

10221152

Battery Tester Warranty Code Procedures, Medtronic Update Process

10220966

Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the...

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service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.

10220715

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10220697

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10220573

Right Front Turn Signal Bulb Does Not Illuminate DTC B163E-15 Front Right Turn Lamp Control-Circuit Short To Battery Or...

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Open

10219990

Ratcheting Or Growling Noise From Rear Differential Module (RDM).

10218529

Ratcheting Or Growling Noise From Rear Differential Module (RDM).

10215866

Low Charging Voltage Displayed On Cluster

10212457

Unable To Program Replacement RFH Module.

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Negative Response 0x33 When Attempting To Run RFH Replacement Procedure

10212447

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10212318

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10212300

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10204405

BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that...

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must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

10194017

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10190713

Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the...

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service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.

10188777

Right Front Turn Signal Bulb Does Not Illuminate DTC B163E-15 Front Right Turn Lamp Control-Circuit Short To Battery Or...

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Open

10187045

Low Charging Voltage Displayed On Cluster

10184760

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

10184718

Heated Seats Only Work On High, Ignition Must Be Cycled Off, Then On, To Resolve

10184460

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

10184418

Heated Seats Only Work On High, Ignition Must Be Cycled Off, Then On, To Resolve

10183075

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

Engine

32 bulletins
11024599

Not applicable to vehicles built for US market.

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Drivers Monitoring Module Manifold Absolute Pressure (MAP) Sensor Not Installed Properly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P006D-00 - Barometric Pressure - Inlet Air Pressure Correlation. P012C-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. P012D-00 - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. P1189-00 - Inlet Air Pressure Sensor Circuit Low. P1190-00 - Inlet Air Pressure Sensor Circuit High. This bulletin involves measuring the distance between the lower base of the MAP sensor and the surface of the intake air line and, if required, replacing the MAP sensor.

11024589

Not applicable to vehicles Alternator Pulley Cap Failure Customer may comment on one or more of the following: NOTE:...

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**There will be multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs):** Vehicle will not start due to a depleted battery. Noise heard from the engine compartment. Battery Symbol. Service Transmission. Check Diesel Exhaust Fluid (DEF) System. Anti-Lock Brake System (ABS) Service Required. Service Park Brake. Engfine Stop/Start (ESS) Unavailable "Service Battery".

11020832

Engine Cylinder Block Porosity Inspection - Engine Cold Start Rough Idle Customers may experience the following: Rough...

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engine idle when cold starting the engine. Low coolant level in coolant recovery bottle.

11020828

NOTE: Does not apply to vehicles built for US Market.

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Alternator Pulley Cap Failure Customer may comment on one or more of the following: Vehicle will not start due to a depleted battery. Noise heard from the engine compartment. Multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs): Battery Symbol. Service Transmission. Check DEF System. ABS Service Required. Service Park Brake. Stop/Start Unavailable "Service Battery". This bulletin involves inspecting the alternator pulley cap and, if found to be missing, replacing the alternator pulley or the alternator assembly.

11019436

"Check Engine Light Illuminated - Erroneous Fault Codes Set Customers must experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: P012C - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit Low. P012D - Turbocharger/Supercharger Inlet Air Pressure Sensor 1 Circuit High. P006C-MAP - Turbocharger Inlet Air Pressure Correlation. "

11015895

"Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the...

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following: Oil leaks from the engine compartment, engine/transmission coupling. This bulletin supersedes Technical Service Bulletin (TSB) 09-021-24, date of issue November 23, 2024, which should be removed from your files. All revisions are highlighted with **asterisks** and include new Labor Times."

11014913

VALVE - FUEL VAPOR

11013643

THROTTLE BODY

11011922

"Power Transfer Unit (PTU) Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...

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vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C2270-77 - Power Transfer Unit PTU Electronic Disconnect Actuator EDA Sensor - Commanded Position Not Reachable. C2290-92 - EDA Motor Free Running - Performance Or Incorrect Operation. C2280-92 - Eda Current - Performance Or Incorrect Operation. C2240-92 - Etm Motor Free Running - Performance Or Incorrect Operation. C2120-13 - Motor 2 - Circuit Open. C2120-14 - Motor 2 - Circuit Short To Ground. C2120-15 - Motor 2 - Circuit Short To Battery. This bulletin involves possibly replacing the PTU, shift actuator and wire harness."

11010791

"Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the...

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following: Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure"

11006626

"Flash: Anti-Lock Brake System (ABS) Module Updates Customers may experience one or more of the following: ""Auto Hold...

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Unavailable Service Required."" warning message displayed on the Instrument Panel Cluster (IPC). IPC ""Hold"" indicator illuminates on occasion. Engine Stop/Start (ESS) inoperative. This bulletin involves reprogramming the ABS with the latest software available. "

11002425

MOTOR - WINDSHIELD WIPER

11001562

"Flash: Anti-Lock Brake System (ABS) Module Updates Customers may experience one or more of the following: ""Auto Hold...

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Unavailable Service Required."" warning message displayed on the Instrument Panel Cluster (IPC). IPC ""Hold"" indicator illuminates on occasion. Engine Stop/Start (ESS) inoperative. NOTE: No Diagnostic Trouble Codes (DTCs) present during vehicle scans. This bulletin involves reprogramming the ABS with the latest software available."

11000824

"GENERATOR Engine Prior to alternator/generator removal: 1.

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Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."

10239957

Water Quality When Mixed With Engine Coolant

10239916

Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Vehicle repeatedly cranks when...

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Engine Stop/Start (ESS) is active but engine doesn?t restart. Pushing switch, engine starts normally. This bulletin involves reprogramming the PCM with the latest available software.

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10229992

VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting...

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from 1st to 2nd - Upshifting from 2nd to 3rd Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.

10223380

VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting...

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from 1st to 2nd - Upshifting from 2nd to 3rd Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.

10223220

VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting...

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from 1st to 2nd - Upshifting from 2nd to 3rd Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.

10222882

GEAR, Rack and Pinion If looking to replace the rack and pinion due to a clunking / knocking noise, please use the...

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Chassis Ear Tool to pinpoint the exact location of the noise following the proper diagnostics. The points where you should place the chassis ear tool in sequence are: steering column, rack and pinion, intermediate shaft or the outer tie rod of the rack and pinion. Also ensure all related components are properly torqued such as shock absorbers, steering column, lower ball joints, stabilizer links, sway bar links and cradle mount bolts (front and rear). Please contact FCA Redacted Content for feedback related ONLY to this GPOP Tech Tip. Do Not email regarding repair procedures unrelated to this Tech Tip or part order inquiries.

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221277

Customer Complaint May Include Engine Oil Leak Or Consumption

10221205

Difficulty Starting the Vehicle on the First Attempt Due to Possible Leaking Fuel Injectors This bulletin involves...

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replacing all four fuel injectors due to a no start condition on the first attempt. Customers may experience the following:After the engine remains stopped for more than an hour, the engine does not start on the first try, cranking for more than five seconds, when a second attempt is tried the vehicle starts fine.

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10214620

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of thefollowing DTCs have been set: P0031 - O2 Sensor 1/1 Heater Circuit Low. U0418-00 - Implausible Data Received From Brake System Control Module 1. Customers may experience the following: Long engine cranking prior to vehicle start more noticeable when the outsidetemperature is above 40 c (104 f).

10212473

Customer Complaint May Include Engine Oil Leak Or Consumption

10212446

CAMSHAFT - INTAKE

10212437

TUBE - TURBO WATER FEED

10198294

VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: - Upshifting...

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from 1st to 2nd - Upshifting from 2nd to 3rd Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.

10194058

Difficulty Starting the Vehicle on the First Attempt Due to Possible Leaking Fuel Injectors This bulletin involves...

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replacing all four fuel injectors due to a no start condition on the first attempt. Customers may experience the following:After the engine remains stopped for more than an hour, the engine does not start on the first try, cranking for more than five seconds, when a second attempt is tried the vehicle starts fine.

10190667

Customer complaint may include engine oil leak/consumption.

Body & Paint

27 bulletins
11027648

LATCH - LIFTGATE

11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11021586

PROP - LIFTGATE

11012884

Door Latch, Handle And Ajar Additional Service Information.

11008145

Door Ajar Light On With Door(s) Closed.

11005369

SWITCH Power Window Before replacing the master window switch (Driver door window switch), please follow these steps:...

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1.- Review the master window Switch for any physical issue (Button stuck, broke). If not, physical issue is found move to next step 2.- Review window switch internal resistors, and make sure it matches the continuity chart found on service info of the switch. (649 +/- 7 Ohms when pushing UP, 2519 +/- 25 Ohms when pushing down) If an issue is found with the internal resistor or on the physical parts of the switch, please replace the switch.

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

11001037

Door Ajar Light On With Door(s) Closed.

10247995

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10239946

Paint Peeling on Front Bumper The customers may complain about paint peeling on the front bumper on vehicles with polar white color paint.

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This bulletin involves repainting the area of the front bumper that is peeling.

10236969

Mirror

10234468

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10230012

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10223400

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10223240

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10221264

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10215930

Flash: Instrument Panel Cluster (IPC) Updates - AN-M4MCA-18-20201205 Refer to China Joint Venture (JV) released...

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document AN-M4MCA-18-20201205, for details on this service action.

10212443

LATCH - FRONT DOOR

10212438

GLASS - SUNROOF

10198334

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10187109

Flash: Instrument Panel Cluster (IPC) Updates - AN-M4MCA-18-20201205 Refer to China Joint Venture (JV) released...

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document AN-M4MCA-18-20201205, for details on this service action.

HVAC & Climate

21 bulletins
11023333

Customer Indicates Air Conditioning Only Blows Cold On MAX AC.

10243271

A/C Diagnostic LOP Change

10241146

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

10239999

A musty odor or bad smell when operating the A/C system.

10230175

A/C Does Not Cool Properly

10230069

A/C Does Not Cool Properly

10223457

A/C Does Not Cool Properly

10223297

A/C Does Not Cool Properly

10221589

A/C Does Not Cool Properly

10221338

Preventative A/C Recycling/Charging Station Contamination

10221311

A/C Does Not Cool Properly

10221250

A/C Does Not Cool Properly (Rev.

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A reference missed on final)

10220891

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...

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system

10219931

A/C Does Not Cool Properly

10218471

A/C Does Not Cool Properly

10215957

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines...

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for leaks and replacing any line that?s leaking. The customer may describe the following: The air conditioning is inoperable.

10215952

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines...

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for leaks and replacing any line that?s leaking. The customer may describe the following:The air conditioning is inoperable.

10212511

Preventative A/C Recycling/Charging Station Contamination

10198391

A/C Does Not Cool Properly

10187136

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines...

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for leaks and replacing any line that?s leaking. The customer may describe the following: The air conditioning is inoperable.

10187131

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines...

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for leaks and replacing any line that?s leaking. The customer may describe the following:The air conditioning is inoperable.

Lighting

18 bulletins
11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11021039

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11021010

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11014385

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. "

11010511

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11006241

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses."

11002805

"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."

10251854

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses.

10248045

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

10239857

HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER:...

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L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

10239856

HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER:...

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L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

10236957

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

10234518

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

10230407

Base Headlamp Bright, Base Headlamp Black

10221500

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation...

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clearing.

10181507

BULB, Park and Turn Signal For concern of turn signal bulb inoperative/broken or blown, please replace the entire lamp...

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assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

Other

17 bulletins
11029706

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11028903

The Handsfree Kick Feature Does Not Work Or Works Intermittently.

11020767

Verify Reman part number availability.

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Order the "R" part number for all orders:

11016440

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11004151

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11000866

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...

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Programmed

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10236867

Forward Collision Warning Off Message While Driving in Certain Weather Conditions

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10221446

Panasonic VP4R Wi-Fi New Enrollment Pause

10221425

Panasonic VP4R Wi-Fi New Enrollment Pause

10220574

RKE Fobik Cannot Be Linked To Memory

10220548

Favorite Song On-Air Alert List Empty

10214578

Panasonic VP4R Wi-Fi New Enrollment Pause

10212444

BASE - FLOOR CONSOLE

10188778

RKE Fobik Cannot Be Linked To Memory

10188752

Favorite Song On-Air Alert List Empty

Pre-Delivery & Maintenance

12 bulletins
11026652

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

11019600

Warranty Newsletter Volume 11, Issue 6

11019598

FCA Caribbean Warranty Newsletter Volume 11, Issue 6

11016951

FCA Caribbean Warranty Newsletter Volume 11, Issue 4

11016939

Warranty Newsletter Volume 11, Issue 4

11011964

FCA Caribbean Warranty Newsletter Volume 10, Issue 11

11011962

Warranty Newsletter Volume 10, Issue 11

11004839

"Management Procedure for Customer Issues in Connected Services Customers may experience the following: Various Connected Services issues.

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The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: Discern the different kinds of connected service issues (onboard / offboard). Support the customer in his journey to open a request via Customer Care. Address on the correct actions to properly manage a customer complaining about the received assistance."

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10230302

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

10223766

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

Transmission

9 bulletins
11024056

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.

11005014

"Flash: Central Vision Processing Module (CVPM) Update Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B2286-00 - Calibration Not Learned - Lost Calibration. B223B-00 - Vehicle Configuration Mismatch. Customers may also comment on the following: Top-down camera view is blank when camera view is selected in the radio menu. Odometer is flashing. No backup camera gridlines when vehicle transmission is in reverse Fig. 1. This bulletin involves updating the CVPM with the latest available software."

10230537

Electronic Shift Module (ESM) Updates

10230257

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may also experience the following: Harsh 1-2 or 2-3 upshifts.

10229816

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.

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? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

10223556

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

10222993

Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software.

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The customer may describe the following: "4WD not available" on the Electronic Vehicle Information Center (EVIC) during harsh off road conditions.

10221671

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may also experience the following: Harsh 1-2 or 2-3 upshifts.

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

Suspension

6 bulletins
11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

10242752

USB Hub In-Operable

10221787

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10212445

HUB AND BEARING - WHEEL

10180177

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Brakes

5 bulletins
10247944

Anti-lock Brake System (ABS) Warning Lamp on

10234416

Anti-lock Brake System (ABS) Warning Lamp on

10230236

Media Hub And Or Wireless Charging Pad Is Inoperative

10221650

Media Hub And Or Wireless Charging Pad Is Inoperative

10221427

: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging

Fuel System

4 bulletins
11025730

TAIL PIPE W/MUFFLER - EXHAUST If you are looking to replace the 57008903AB: TAIL PIPE W/MUFFLER - EXHAUST PIPE and...

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57008681AC: EXHAUST - RESONATOR of 2024 2025 MP GMET4 2.0L: Cold Start Exhaust BSR / Popping / Tapping Noise issue, please refer to this SOL S2511000002

11011152

TUBE ASSY - FUEL

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10212436

MUFFLER AND TAILPIPE ? EXHAUST

Air Bags & Safety

4 bulletins
11015520

Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: The rear seat belt buzzer stays...

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on after the passenger leaves the vehicle.

11013015

"Rear Seat Belt Will Not Retract This bulletin involves unfolding one or both rear seat belts Customers may experience a...

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rear seat belt that does not retract or is locked."

10230187

Seat Belt Chime And/Or Turn Signal Indicator Sound Inoperative

10221601

Seat Belt Chime And/Or Turn Signal Indicator Sound Inoperative

Tires & Wheels

4 bulletins
10230087

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10223475

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10223315

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10198409

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

Hybrid & EV

3 bulletins
10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

10242750

Wireless Qi Charger Not Charging

10221423

An incorrect PDF document S228A000004 Rev.

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A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

Steering

1 bulletin
10247480

USB update to S27.10 for UTN radio - Japan The customer may describe one or more of the following: ? **Customer not...

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receiving the map updates via the USB.** ? Menu for Active Lane Management is missing two settings, Lane Warning and Steering Assist Strength. This bulletin involves updating the radio software with USB to **S27.10.**