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2020 Jeep Compass TSBs

390 Technical Service Bulletins across 15 categories

Infotainment

119 bulletins
11025515

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11021581

Door speaker Inoperative or No Sound

11000992

Checking Radio Software Level On A VP2 Radio

10251785

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

10248014

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

10243153

Apple CarPlay Does Not Work Or Not Connecting

10242779

Customer Satisfaction Notification ZD7 - Radio Software update

10241074

Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up.

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? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.

10241056

Customer Satisfaction Notification ZD7 - Radio Software Update

10240004

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

10240002

Customer Satisfaction Notification ZD7 - Radio Software Update

10234487

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.4 to 34.42.

10231815

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following:...

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Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

10231792

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up.

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Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.

10230541

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

10230194

Head unit button stuck DTC code B14DA-2A

10230134

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10230107

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12.

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Customers may experience the following: Full Connectivity feature is missing.

10230078

Radio Reboot Continually

10230077

Bubbles Or Delamination On The Radio Display

10230066

Radio Reboot Continually

10230056

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10230054

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10230048

Radio Volume Uncontrollable Or Changing On Its Own

10230032

Radio Screen Freeze, Blank Screen And Reset

10229334

Navigation Feature Missing This bulletin involves performing a vehicle configuration, then perform a proxi alignment.

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The customer may notice the Navigation feature is missing in the radio.

10229294

Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled

10229293

Uconnect Market Place APP Fatal Error Message

10229285

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10229038

?Device Not Supported? Message on the radio screen

10228064

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates

10224030

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10224021

Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable

10223560

Uconnect Market Place APP Fatal Error Message

10223466

Radio Reboot Continually

10223465

Bubbles Or Delamination On The Radio Display

10223454

Radio Reboot Continually

10223444

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223442

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10223436

Radio Volume Uncontrollable Or Changing On Its Own

10223420

Radio Screen Freeze, Blank Screen And Reset

10223362

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10223335

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12.

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Customers may experience the following: Full Connectivity feature is missing.

10223306

Radio Reboot Continually

10223305

Bubbles Or Delamination On The Radio Display

10223294

Radio Reboot Continually

10223284

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223282

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10223276

Radio Volume Uncontrollable Or Changing On Its Own

10223260

Radio Screen Freeze, Blank Screen And Reset

10223076

?Device Not Supported? Message on the radio screen

10222974

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10221874

Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10.

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The customer may describe one or more of the following: Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.

10221843

Radio UConnect GPS Based Trip Computer Missing

10221764

Navigation Feature Missing This bulletin involves performing a vehicle configuration, then perform a proxi alignment.

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The customer may notice the Navigation feature is missing in the radio.

10221724

Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled

10221723

Uconnect Market Place APP Fatal Error Message

10221715

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10221608

Head unit button stuck DTC code B14DA-2A

10221336

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10221269

Error Code 20 Message On the Radio Screen

10221259

Error Code 20 Message On the Radio Screen

10221258

Radio Screen Freeze, Blank Screen And Reset

10221177

Radio Screen Freeze, Blank Screen And Reset

10221137

Apple CarPlay Does Not Work Or Not Connecting

10220911

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10220694

?Device Not Supported? Message on the radio screen

10220529

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval

10220524

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval

10219982

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218521

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10212486

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10212297

?Device Not Supported? Message on the radio screen

10198456

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10198429

UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12.

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Customers may experience the following: Full Connectivity feature is missing.

10198400

Radio Reboot Continually

10198399

Bubbles Or Delamination On The Radio Display

10198388

Radio Reboot Continually

10198378

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10198376

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10198370

Radio Volume Uncontrollable Or Changing On Its Own

10198354

Radio Screen Freeze, Blank Screen And Reset

10194030

Radio Screen Freeze, Blank Screen And Reset

10193990

Apple CarPlay Does Not Work Or Not Connecting

10190658

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10188733

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval

10188728

15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval

10184707

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10184698

Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable

10184407

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10184398

Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable

10181558

Navigation Shows Incorrect Location

10180264

Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10.

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The customer may describe one or more of the following: Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.

10180233

Radio UConnect GPS Based Trip Computer Missing

10178691

Navigation Feature Missing This bulletin involves performing a vehicle configuration, then perform a proxi alignment.

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The customer may notice the Navigation feature is missing in the radio.

10178651

Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled

10178650

Uconnect Market Place APP Fatal Error Message

10178642

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10177505

Uconnect Market Place APP Fatal Error Message

10177471

VP2R Radio Clock Not Keeping Time

10176571

Navigation Feature Missing This bulletin involves performing a vehicle configuration, then perform a proxi alignment.

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The customer may notice the Navigation feature is missing in the radio.

10176540

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

10175689

Radio Issues With iPhone 11

10175688

Error Code 20 Message On the Radio Screen

10175570

Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration,...

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then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

10175561

Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10.

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The customer may describe one or more of the following:Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets.

10175527

Customer Satisfaction Notification W13 Radio Connected Services

10175504

Satellite Radio Inoperative Radio Has Code B156B-13.

10175157

Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration,...

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then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

10175148

Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10.

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The customer may describe one or more of the following:Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets.

10175114

Customer Satisfaction Notification W13 Radio Connected Services

10175091

Satellite Radio Inoperative Radio Has Code B156B-13.

10174237

Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration,...

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then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

10174228

Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10.

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The customer may describe one or more of the following:Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets.

10174194

Customer Satisfaction Notification W13 Radio Connected Services

10174171

Satellite Radio Inoperative Radio Has Code B156B-13.

10173375

Connected Services Including Mobile App Services - Inoperative This bulletin involves performing a proxi configuration,...

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then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the "Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

10173305

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

Electrical

88 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11026541

Not applicable to vehicles built for US market.

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Alternator Decoupler Pulley Failure Customers may experience one or more of the following: The alternator pulley may spin freely due to a decoupler failure. NOTE: This condition may cause the alternator not to charge the battery. Vehicle will not start due to a depleted battery. Battery symbol displayed in the Instrument Panel Cluster (IPC). Noise head from the alternator. This bulletin involves replacing the alternator pulley, belt and cap.

11024045

P0513 - Invalid SKIM Key Active In PCM, No Crank No Start After Replacing BCM With 68490749AB

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

11002796

"12V Battery Low Level Charge Notification On Customers Mobile Application Vehicle's 12V battery Low Level Charge...

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notification on customers mobile application."

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247953

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10247477

Flash: Global Telematics Box Module (TBM) Update to 4.34 The customer may experience the one or more of the following: ...

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? Outdated vehicle data on customer's mobile app. ? Connected Services maintenance popup displayed on the radio screen. ? Connected Services battery maintenance popup displayed on the radio screen. This bulletin involves reprogramming the Global Telematics Box Module with the latest available software.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10243172

Low Charging Voltage Displayed On Cluster

10239949

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL)...

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illumination.

10234424

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10230301

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10230183

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10229769

Malfunction Indicator Lamp (MIL) Illuminated.

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Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.

10229342

Power Lift Gate Module (PLGM) Will Not Power Open Properly This bulletin involves checking the PLGM software version...

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and replacing the module if required. The customer may experience the following:If the vehicle is locked and the customer tries to open the power liftgate, the exterior power lift gate handle will need exactly two presses topoweropen the liftgate.This customer condition will never set any Diagnostic Trouble Codes (DTCs). If the PLGM set any DTCs, normal diagnostic testing must be performed.

10229325

Uconnect Box/Telematic Box Module 2.0 - Network Information This bulletin involves providing information for the setup...

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and function of the Uconnect Box/Telematic Box Module 2.0.

10229059

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10227721

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

10227712

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10224090

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2.

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Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition(VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom,the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly inthe full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

10224081

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

10223985

Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software.

10223961

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

10223956

Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes...

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(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.

10223765

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10223485

Forward Facing Camera Bracket Delaminates From Windshield This bulletin involves Inspecting the urethane used to mount...

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the IRCM (Integrated Radar Camera Module) bracket andreplacing the windshield if necessary. The customer may comment on the following: Forward facing camera bracket loses adhesion with the windshield. There is a warning message with MIL light illumination and that the advanceddriver assist features are inoperative

10223097

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10223079

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10221891

Passenger Seatbelt Reminder Active Without Occupant This bulletin involves replacing the passenger seat cushion and occupant detection sensor.

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The customer may describe the following:Passenger seat belt reminder warning is illuminated without an occupant in the seat.

10221863

Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel...

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particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.

10221772

Power Lift Gate Module (PLGM) Will Not Power Open Properly This bulletin involves checking the PLGM software version...

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and replacing the module if required. The customer may experience the following:If the vehicle is locked and the customer tries to open the power liftgate, the exterior power lift gate handle will need exactly two presses topoweropen the liftgate.This customer condition will never set any Diagnostic Trouble Codes (DTCs). If the PLGM set any DTCs, normal diagnostic testing must be performed.

10221755

Uconnect Box/Telematic Box Module 2.0 - Network Information This bulletin involves providing information for the setup...

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and function of the Uconnect Box/Telematic Box Module 2.0.

10221597

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221288

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10221228

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.

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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

10221225

ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2.

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If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.

10221198

Flash: Integrated Dual Charging Module (IDCM) Updates This bulletin involves reprogramming the IDCM with the latest available software.

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Customers may notice the following:B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. P0D2A00 - Battery Charger 1 Input Current Too High. P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance. B22A9-87 - ECU Internal Performance-Missing Message.

10221153

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

10221152

Battery Tester Warranty Code Procedures, Medtronic Update Process

10220966

Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the...

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service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.

10220715

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10220697

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10220615

Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes...

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(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.

10220573

Right Front Turn Signal Bulb Does Not Illuminate DTC B163E-15 Front Right Turn Lamp Control-Circuit Short To Battery Or...

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Open

10219990

Ratcheting Or Growling Noise From Rear Differential Module (RDM).

10218529

Ratcheting Or Growling Noise From Rear Differential Module (RDM).

10215866

Low Charging Voltage Displayed On Cluster

10212447

Customer complaint includes a Mil-on condition.

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Upon further investigation, one or more of the following fault codes may be set in the PCM:

10212318

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10212300

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10204405

BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that...

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must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

10194078

ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2.

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If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.

10194051

Flash: Integrated Dual Charging Module (IDCM) Updates This bulletin involves reprogramming the IDCM with the latest available software.

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Customers may notice the following:B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. P0D2A00 - Battery Charger 1 Input Current Too High. P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance. B22A9-87 - ECU Internal Performance-Missing Message.

10190713

Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the...

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service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.

10188819

Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes...

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(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.

10188777

Right Front Turn Signal Bulb Does Not Illuminate DTC B163E-15 Front Right Turn Lamp Control-Circuit Short To Battery Or...

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Open

10187715

UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB...

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flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may comment on one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. Disabled Carplay for rear facing second row USB ports (2018). Radio may reset, turn itself off and then back on again (2018). Radio display screen lock up (2018). Park assist chime will continue to chime after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph when approaching a road speed camera (2018). After a key cycle, the radio language may change to Italian (2018).

10187700

Loose Battery Cable This bulletin involves tightening the charging cable nut to specifications.

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Customers may notice the vehicle is not charging properly.

10187045

Low Charging Voltage Displayed On Cluster

10184768

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2.

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Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations. VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings. The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience one or more of the following: No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

10184759

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

10184468

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2.

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Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition(VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom,the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly inthe full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

10184459

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

10183096

Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module...

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(PCM) with the latest available software.

10183072

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.

10183067

Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes...

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(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.

10181641

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves reprogramming the SGW with the latest available software.

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The SGW in these vehicles was flashed with a calibration intended to be paired with a different software version.No symptoms will be observable to the customer. Diagnostic services will still work correctly (e.g. vehicle scan, DTC read, etc.). However, the vehicle security firewalls will be lacking.Diagnostic Trouble Codes (DTCs) may be present. The technician will receive no notification indicating there is any problem with the SGW.

10181620

Telematic Box Module (TBM) Enhancements This bulletin involves performing a two step Firmware Over The Air (FOTA) on the Telematic Box Module (TBM).

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The first step will take the ECU SW from 201772 to 201774 and the second step will take the software from 201774 to 201775. The customer may notice:Pop-up message displayed on the radio screen ?Connected Service Not Working?. SOS and Assist Buttons are disabled.

10181603

Telematic Box Module (TBM) Enhancements This bulletin involves performing a two step Firmware Over The Air (FOTA) on the Telematic Box Module (TBM).

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The first step will take the ECU SW from 201772 to 201774 and the second step will take the software from 201774 to 201775. The customer may notice:Pop-up message displayed on the radio screen ?Connected Service Not Working?. SOS and Assist Buttons are disabled.

10181501

SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair.

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In order to determine proper root cause, please note if sensors are broken and email pictures of sensor before removal to FCA Redacted Content. Analysis of TPM Sensor warranty returns are reported back as TNF or TPM Sensors are returned damaged( cracked or broken) and cannot be analyzed to determine failure mode.

10180281

Passenger Seatbelt Reminder Active Without Occupant This bulletin involves replacing the passenger seat cushion and occupant detection sensor.

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The customer may describe the following:Passenger seat belt reminder warning is illuminated without an occupant in the seat.

10180253

Diesel Particulate Matter Sensor - Associated to DTCs - P24D1 and P24AE This bulletin involves replacing the diesel...

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particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.

10178699

Power Lift Gate Module (PLGM) Will Not Power Open Properly This bulletin involves checking the PLGM software version...

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and replacing the module if required. The customer may experience the following:If the vehicle is locked and the customer tries to open the power liftgate, the exterior power lift gate handle will need exactly two presses topoweropen the liftgate.This customer condition will never set any Diagnostic Trouble Codes (DTCs). If the PLGM set any DTCs, normal diagnostic testing must be performed.

10178682

Uconnect Box/Telematic Box Module 2.0 - Network Information This bulletin involves providing information for the setup...

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and function of the Uconnect Box/Telematic Box Module 2.0.

10177529

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves reprogramming the SGW with the latest available software.

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The SGW in these vehicles was flashed with a calibration intended to be paired with a different software version.No symptoms will be observable to the customer. Diagnostic services will still work correctly (e.g. vehicle scan, DTC read, etc.). However, the vehicle security firewalls will be lacking.Diagnostic Trouble Codes (DTCs) may be present. The technician will receive no notification indicating there is any problem with the SGW.

10176536

Speed Signal Circuit Function For Dual Pane Sunroof

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10175657

Low Charging Voltage Displayed On Cluster

10175499

Low Charging Voltage Displayed On Cluster

10173328

Key Programming, Security Pin Request, Pin Invalid

10173323

Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On...

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Stop Start Equipped Vehicles

Engine

64 bulletins
11024589

Not applicable to vehicles Alternator Pulley Cap Failure Customer may comment on one or more of the following: NOTE:...

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**There will be multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs):** Vehicle will not start due to a depleted battery. Noise heard from the engine compartment. Battery Symbol. Service Transmission. Check Diesel Exhaust Fluid (DEF) System. Anti-Lock Brake System (ABS) Service Required. Service Park Brake. Engfine Stop/Start (ESS) Unavailable "Service Battery".

11020828

NOTE: Does not apply to vehicles built for US Market.

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Alternator Pulley Cap Failure Customer may comment on one or more of the following: Vehicle will not start due to a depleted battery. Noise heard from the engine compartment. Multiple indicators and messages will display on the Instrument Panel Cluster (IPC) with no Diagnostic Trouble Codes (DTCs): Battery Symbol. Service Transmission. Check DEF System. ABS Service Required. Service Park Brake. Stop/Start Unavailable "Service Battery". This bulletin involves inspecting the alternator pulley cap and, if found to be missing, replacing the alternator pulley or the alternator assembly.

11015895

"Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the...

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following: Oil leaks from the engine compartment, engine/transmission coupling. This bulletin supersedes Technical Service Bulletin (TSB) 09-021-24, date of issue November 23, 2024, which should be removed from your files. All revisions are highlighted with **asterisks** and include new Labor Times."

11013643

THROTTLE BODY

11010791

"Various Models - Engine Valley Cap (Flywheel Side) - Oil Leakage - Service Solution Customers may experience the...

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following: Oil leaks from the engine compartment, engine/transmission coupling. When the claimed fault is confirmed, replace the engine valley cap, according to the Repair Procedure"

11002425

MOTOR - WINDSHIELD WIPER

10239957

Water Quality When Mixed With Engine Coolant

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10229310

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

10226020

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of thefollowing Diagnostic Trouble Codes (DTCs) have been set: P061A - Level 2 Torque Performance. P1DD2 - Torque Request Signal From TCM Denied. Customers may experience the following: Long engine cranking prior to vehicle start more noticeable when the outsidetemperature is above 40 c (104 f).

10223596

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the RRT build date only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 within the RRT build date only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

10223580

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following: Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customerswill have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a messageon the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cyclefunction with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

10223551

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software.

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(ETL, ETM, ETN Engines)

10222882

GEAR, Rack and Pinion If looking to replace the rack and pinion due to a clunking / knocking noise, please use the...

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Chassis Ear Tool to pinpoint the exact location of the noise following the proper diagnostics. The points where you should place the chassis ear tool in sequence are: steering column, rack and pinion, intermediate shaft or the outer tie rod of the rack and pinion. Also ensure all related components are properly torqued such as shock absorbers, steering column, lower ball joints, stabilizer links, sway bar links and cradle mount bolts (front and rear). Please contact FCA Redacted Content for feedback related ONLY to this GPOP Tech Tip. Do Not email regarding repair procedures unrelated to this Tech Tip or part order inquiries.

10221740

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221277

Customer Complaint May Include Engine Oil Leak Or Consumption

10221224

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles equipped with 2.0L I4 Turbo Diesel Engine W/ESS (Sales Code EBS only)). P21CC?00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles equipped with (Sales Code EBS only)). P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:Engine Stop/Start (ESS) not functioning properly(2020 M6 Vehicles equipped with (Sales Code EBS only). Four wheel drive not functioning(2020 M6 Vehicles equipped with (Sales Code EBS only). No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (Sales Code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will see a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle

10221222

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High (M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High (M6 Vehicles only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P00C0-00 - Turbocharger-Supercharger Bypass Valve 2 Control Circuit. Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning. Additional enhancement included in this software:Improvement for the auxiliary coolant pump to help prevent stuck injection valve. Calibration update for proper engine operation.

10221221

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles only). P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction Indicator Lamp (MIL). Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning.

10221210

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) or symptom/condition.P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.

10221205

Difficulty Starting the Vehicle on the First Attempt Due to Possible Leaking Fuel Injectors This bulletin involves...

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replacing all four fuel injectors due to a no start condition on the first attempt. Customers may experience the following:After the engine remains stopped for more than an hour, the engine does not start on the first try, cranking for more than five seconds, when a second attempt is tried the vehicle starts fine.

10221204

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latestavailable software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs) or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction IndicatorLamp (MIL)(2019 MP Only).

10221199

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves...

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reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0A92 - Hybrid Generator Performance. P0BFA - Drive Motor "B" Phase W Current Sensor Circuit Range/Performance. P0BF6 - Drive Motor B Inverter Phase V Current Sensor Circuit Range/Performance. P0BF2 - Drive Motor B Inverter Phase U Current Sensor Circuit Range/Performance. P0BFE - Drive Motor B Phase U-V-W Current Sensor Correlation. P0BEE - Drive Motor A Inverter Phase W Current Sensor Circuit Performance. P0BEA - Drive Motor A Inverter Phase V Current Sensor Circuit Performance. P0BE6 - Drive Motor A Inverter Phase U Current Sensor Circuit Performance. P0BFD - Drive Motor A Phase U-V-W Current Sensor Correlation. In addition, the customer may notice one or more of the following conditions:Turtle (Limp Home Mode) light is on. Service 4WD light is on.

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220980

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customer may experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm.

10220089

Engine Vibration Noise or Feeling When Shifting into Gear This bulletin involves replacing the rear engine mount.

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The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.

10220081

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

10220080

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.

10212473

Customer Complaint May Include Engine Oil Leak Or Consumption

10194077

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles equipped with 2.0L I4 Turbo Diesel Engine W/ESS (Sales Code EBS only)). P21CC?00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles equipped with (Sales Code EBS only)). P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:Engine Stop/Start (ESS) not functioning properly(2020 M6 Vehicles equipped with (Sales Code EBS only). Four wheel drive not functioning(2020 M6 Vehicles equipped with (Sales Code EBS only). No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (Sales Code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will see a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle

10194075

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High (M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High (M6 Vehicles only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P00C0-00 - Turbocharger-Supercharger Bypass Valve 2 Control Circuit. Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning. Additional enhancement included in this software:Improvement for the auxiliary coolant pump to help prevent stuck injection valve. Calibration update for proper engine operation.

10194074

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles only). P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction Indicator Lamp (MIL). Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning.

10194063

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) or symptom/condition.P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.

10194058

Difficulty Starting the Vehicle on the First Attempt Due to Possible Leaking Fuel Injectors This bulletin involves...

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replacing all four fuel injectors due to a no start condition on the first attempt. Customers may experience the following:After the engine remains stopped for more than an hour, the engine does not start on the first try, cranking for more than five seconds, when a second attempt is tried the vehicle starts fine.

10194057

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the Dosing Control Unit (DCU) with the latestavailable software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs) or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction IndicatorLamp (MIL)(2019 MP Only).

10194052

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves...

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reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0A92 - Hybrid Generator Performance. P0BFA - Drive Motor "B" Phase W Current Sensor Circuit Range/Performance. P0BF6 - Drive Motor B Inverter Phase V Current Sensor Circuit Range/Performance. P0BF2 - Drive Motor B Inverter Phase U Current Sensor Circuit Range/Performance. P0BFE - Drive Motor B Phase U-V-W Current Sensor Correlation. P0BEE - Drive Motor A Inverter Phase W Current Sensor Circuit Performance. P0BEA - Drive Motor A Inverter Phase V Current Sensor Circuit Performance. P0BE6 - Drive Motor A Inverter Phase U Current Sensor Circuit Performance. P0BFD - Drive Motor A Phase U-V-W Current Sensor Correlation. In addition, the customer may notice one or more of the following conditions:Turtle (Limp Home Mode) light is on. Service 4WD light is on.

10190727

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customer may experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm.

10190667

Customer complaint may include engine oil leak/consumption.

10181637

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.

10181612

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs)P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation). Customer may also experience the following:An abnormal noise when the engine is in a cold condition. Irregular engine speed.

10178667

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

10177541

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the RRT build date only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 within the RRT build date only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

10177525

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following: Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customerswill have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a messageon the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cyclefunction with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

10176591

Engine Stop/Start (ESS) Inoperative This bulletin involves inspecting the Intelligent Battery (IBS) part number and/or...

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replacing the starter motor and wire to the starter for a engine stop/start issue. Customers may experience the engine not shutting down automatically when in an ESS operation mode.

10176584

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the vehicle is in limp home mode.

10176576

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.

10176574

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Codes (DTCs) has been set:P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P00C0-00 - Turbocharger-Supercharger Bypass Valve 2 Control Circuit. Additional enhancement included in this software:Improvement for the auxiliary coolant pump to help prevent stuck injection valve. Calibration update for proper engine operation.

10175742

Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the Electronic Shift Module (ESM)...

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with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician mayfind that the following DTC has been set:P0814-00 - Transmission Range Display Circuit. The customer may describe:PRNDM light flickers or no illumination at all. While the engine is cranking, the customer can shift out of park, resultingin engine stall

10175649

Customer complaint may include MIL/Check Engine lamp on.

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Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is active.

10175587

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

10175556

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

10175174

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

10175143

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

10174254

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

10174223

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

10173367

Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

10173346

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

10173284

BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in...

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Chrysler, Jeep, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover by trimming 3mm of rubber on left side & bottom. ?WK ? Jeep Grand Cherokee ?WD ? Dodge Durango WK/WD NOTE:A vent kit is being created now and will replace the existing tube with a longer one and add an elbow to it for routing (availability is TBD).

10169237

Engine Vibration Noise or Feeling When Shifting into Gear This bulletin involves replacing the rear engine mount.

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The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.

10169229

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

10169228

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.

10168490

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience excessive oil consumption between oil change intervals.

10168460

Body Control Module (BCM) Replacement This bulletin involves inspecting and replacing the BCM if needed.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 ? Urea Heater System Voltage High. P2BAF-00 ? Driver Inducement Active. P21CC-00 ? SCRM Main Supply Voltage High. In addition, customers or technicians may comment on one or more of the following:Diesel Exhaust Fluid (DEF) system check message appears on instrument cluster. Engine Start Stop (ESS) not working. 4WD system not engaging.

Body & Paint

32 bulletins
11027648

LATCH - LIFTGATE

11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11021586

PROP - LIFTGATE

11012884

Door Latch, Handle And Ajar Additional Service Information.

11008145

Door Ajar Light On With Door(s) Closed.

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

11001037

Door Ajar Light On With Door(s) Closed.

10247995

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10236969

Mirror

10234468

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10230012

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10229067

Scan Tool Negative Response 0x13 When Performing Replacement IPC (Instrument Panel Cluster) Function With Scan Tool

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10223987

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10223400

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10223240

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10223105

Scan Tool Negative Response 0x13 When Performing Replacement IPC (Instrument Panel Cluster) Function With Scan Tool

10221264

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10220723

Scan Tool Negative Response 0x13 When Performing Replacement IPC (Instrument Panel Cluster) Function With Scan Tool

10215931

Incorrect or Missing Hood Decal This bulletin involves inspecting and if necessary replacing the hood decal.

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Some of the PHEV vehicle hood decals may be missing or has the incorrect decal been installed.

10212326

Scan Tool Negative Response 0x13 When Performing Replacement IPC (Instrument Panel Cluster) Function With Scan Tool

10198334

Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...

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Disabled

10187720

Driver Side Seat Trim Panel Replacement This bulletin involves inspecting and if necessary replacing the driver?s side seat trim panel.

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The customer may describe that the driver's side seat trim is loose or broken for their power seat switch.

10187110

Incorrect or Missing Hood Decal This bulletin involves inspecting and if necessary replacing the hood decal.

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Some of the PHEV vehicle hood decals may be missing or has the incorrect decal been installed.

10183098

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10170405

Rattle Noise in the Headliner This bulletin involves inspecting the front headliner upper zone for excessive gapcaused...

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by a lack of sealer and if necessary, lowering headliner and adding sealer. The customer may describe: Metal rattle or tap noise coming from the right side headliner during normaldriving conditions.

10170400

Rattle Noise in the Headliner This bulletin involves inspecting the front headliner upper zone for excessive gapcaused...

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by a lack of sealer and if necessary, lowering headliner and adding sealer. The customer may describe: Metal rattle or tap noise coming from the right side headliner during normaldriving conditions.

Other

26 bulletins
11020767

Verify Reman part number availability.

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Order the "R" part number for all orders:

11016440

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11004151

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11000866

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...

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Programmed

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10223997

SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take...

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photos of the condition and/ or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

10223559

Blind Spot Or Park Assist Warnings, False Activation

10223547

Volume Uncontrollable Or Stuck On High

10223505

HOSE, Coolant Bottle Supply Prior to replacement, please contact FCA Redacted Content.

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If no response in 15 minutes, proceed with repair.

10221446

Panasonic VP4R Wi-Fi New Enrollment Pause

10221425

Panasonic VP4R Wi-Fi New Enrollment Pause

10220574

RKE Fobik Cannot Be Linked To Memory

10220548

Favorite Song On-Air Alert List Empty

10214578

Panasonic VP4R Wi-Fi New Enrollment Pause

10188778

RKE Fobik Cannot Be Linked To Memory

10188752

Favorite Song On-Air Alert List Empty

10184674

SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take...

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photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

10184374

SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take...

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photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

10177504

Blind Spot Or Park Assist Warnings, False Activation

10177492

Volume Uncontrollable Or Stuck On High

10177450

HOSE, Coolant Bottle Supply Prior to replacement, please contact FCA Redacted Content.

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If no response in 15 minutes, proceed with repair.

10175743

Disinfectant Solution Recommended for COVID-19

10175680

Phone Contacts Will Not Load

10175663

Cruise Control Inoperative

10175662

Apps Or Icons Grayed Out

Lighting

13 bulletins
11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11021039

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11021010

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11010511

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11002805

"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."

10239857

HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER:...

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L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

10239856

HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER:...

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L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

10236957

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

10223888

SOCKET, Park And Turn Signal If Customer complaints Park and turn signal bulb not working, Please replace both bulb and socket.

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And send both parts for Warranty Analysis.

10223532

Service 4wd Light On, Message AWD System Service Required

10182999

SOCKET, Park And Turn Signal If Customer complaints Park and turn signal bulb not working, Please replace both bulb and socket.

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And send both parts for Warranty Analysis.

10181507

BULB, Park and Turn Signal For concern of turn signal bulb inoperative/broken or blown, please replace the entire lamp...

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assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

Transmission

11 bulletins
11024056

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.

10231808

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. (RSU VINs Only). NOTE: This software update will help prevent P24D1-00 from setting. All unsold vehicles that are part of the RSU must be updated. If P24D1-00 sets on a sold vehicle, this software update will not correct this DTC. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding this DTC. P2002-00 - Diesel Particulate Filter (DPF) Efficiency based on Particulate Matter (PM) sensor monitoring. NOTE: If DTC P2002 is present it will require DPF and PM sensor replacement. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding Diesel Particulate Matter Sensor (DPM) replacement. **P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor Circuit Low. P24B1-00 - Particulate Matter Sensor Circuit High. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P24D0-00 - Particulate Matter Sensor Supply Voltage Circuit Low. P24D3-00 - Particulate Matter Sensor Supply - Circuit Voltage Above Threshold. P24AF-00 - Particulate Matter Sensor Circuit Performance. P24B5-00 - Particulate Matter Sensor Heater Control Circuit Low. P24B6-00 - Particulate Matter Sensor Heater Control Circuit High. P24B7-00 - Particulate Matter Sensor Heater Resistance. P24DA-00 - Particulate Matter Sensor Exhaust Sample Error Bank 1. U05A4-00 - Particulate Matter Sensor Received Invalid Data From ECM - PCM. U02A3-00 - Loss of Communication with PM Sensor Module. P24B2-00 - Particulate Matter Sensor Circuit Intermittent.** Customers may also experience the following: Vehicles equipped with a six-speed C635 Dual Disc Clutch Transmission (DDCT)

10230537

Electronic Shift Module (ESM) Updates

10229816

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.

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? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

10223556

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

10222993

Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software.

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The customer may describe the following: "4WD not available" on the Electronic Vehicle Information Center (EVIC) during harsh off road conditions.

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10215927

UAQ and UCQ Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash...

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Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.21. Customers may experience one or more of the following:Clock not displaying the correct time. Intermittently after a quick shift into reverse the rear view camera image does not appear on the display screen.This symptom is very hard to duplicate, the transmission must be shifted from reverse to neutral and back to reverse in less than one second. Issue is also recoverable with a quick ignition cycle. GPS unable to load and find locations. No audio output coming from the radio.

10187106

UAQ and UCQ Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash...

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Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.21. Customers may experience one or more of the following:Clock not displaying the correct time. Intermittently after a quick shift into reverse the rear view camera image does not appear on the display screen.This symptom is very hard to duplicate, the transmission must be shifted from reverse to neutral and back to reverse in less than one second. Issue is also recoverable with a quick ignition cycle. GPS unable to load and find locations. No audio output coming from the radio.

10177501

No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System

10175623

COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part #...

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68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks

Pre-Delivery & Maintenance

8 bulletins
11026652

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

11019600

Warranty Newsletter Volume 11, Issue 6

11019598

FCA Caribbean Warranty Newsletter Volume 11, Issue 6

11004839

"Management Procedure for Customer Issues in Connected Services Customers may experience the following: Various Connected Services issues.

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The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: Discern the different kinds of connected service issues (onboard / offboard). Support the customer in his journey to open a request via Customer Care. Address on the correct actions to properly manage a customer complaining about the received assistance."

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10230302

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

10223766

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

HVAC & Climate

6 bulletins
11023333

Customer Indicates Air Conditioning Only Blows Cold On MAX AC.

10220891

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...

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system

10215957

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines...

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for leaks and replacing any line that?s leaking. The customer may describe the following: The air conditioning is inoperable.

10215952

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines...

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for leaks and replacing any line that?s leaking. The customer may describe the following:The air conditioning is inoperable.

10187136

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines...

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for leaks and replacing any line that?s leaking. The customer may describe the following: The air conditioning is inoperable.

10187131

Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines...

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for leaks and replacing any line that?s leaking. The customer may describe the following:The air conditioning is inoperable.

Suspension

6 bulletins
11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

10221787

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10215831

LINK KIT, Stabilizer Bar For Jeep Compass built prior to January 4, 2021, when servicing the stabilizer bar links.

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There is a new metal end, any vehicle with the prior design of a plastic end should be replaced in axle sets. Inspect the current ends for a plastic end, if present replace both front or rear as a set.

10187010

LINK KIT, Stabilizer Bar For Jeep Compass built prior to January 4, 2021, when servicing the stabilizer bar links.

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There is a new metal end, any vehicle with the prior design of a plastic end should be replaced in axle sets. Inspect the current ends for a plastic end, if present replace both front or rear as a set.

10180177

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Tires & Wheels

5 bulletins
10230087

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10223475

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10223315

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10198409

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10168495

Spare Wheel Missing the Anti-theft Screw This bulletin involves inspecting and installing the spare wheel anti-theft screw, if required.

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The customer/dealer may notice:The vehicle is missing the spare wheel anti-theft screws for the spare wheel.

Steering

5 bulletins
10181602

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 34.21.

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Customers may comment on one or more of the following: The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Ecodrive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio displayare grayed out and are inoperable.

10175674

Hands On Steering Wheel Message In EVIC

10175469

Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines

10175057

Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines

10174137

Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines

Fuel System

4 bulletins
10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

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Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

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Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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