2019 Jeep Compass TSBs

Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

IPhone Is Connected

Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device

IPhone Is Connected

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

IPhone Is Connected

39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

The customer may describe one or more of the following: Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.

39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

IPhone Is Connected

The customer may describe one or more of the following: Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available: Voice Recognition (VR) improvement for India domestic markets.

then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

The customer may describe one or more of the following:Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets.

then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

The customer may describe one or more of the following:Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets.

then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the"Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

The customer may describe one or more of the following:Bluetooth won?t reconnect after Apple Carplay is disconnected. Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM and UJM Only). In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets.

then perform a proxi alignment. The customer may comment on the following:All Connected Services are not enabled."Examples of connected services could include the "Send N Go" feature and the "Search N Go" feature."SOS soft key does not appear.Remote operations from the Uconnect app, listed below, are inoperative:Door Lock. Door Unlock. Remote Start. Remote Start Cancel.

Customers may experience one or more of the following: Arabic language is missing. Navigation inoperable. Bottom menu bar of the radio is non responsive or frozen. After viewing the weather map following a flood advisory popup, the main soft key's at the bottom of the screen may not respond when pressed. Radio will not turn off. Poor AM/FM Reception.

The customer may describe one or more of the following:Ghost touch, features, modes and App?s changing without driver input(8.4" display Sales Codes UAM, UCM, UDM, UGM and UJM Only).

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Tire Pressure Sensors Values Are Not Displayed

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Tire Pressure Sensors Values Are Not Displayed

Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.

Tire Pressure Sensors Values Are Not Displayed

Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition(VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom,the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly inthe full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.

Tire Pressure Sensors Values Are Not Displayed

particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.

If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.

service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.

(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.

Customers may experience one or more of the following:Radio may reset, turn off and then back on. Audio inoperative for the entire ignition cycle. Language setting reverting from customer set language to Italian language. Message displayed ?TomTom live services unavailable?. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. In addition, the following enhancements are included in this update:Bluetooth improvements. Voice Recognition (VR) improvements. Audio Improvements.

AN-M4-18-20210103, for details on this service action.

AN-M4-18-20200915, for details on this service action.

If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.

service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.

(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.

flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may comment on one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. Disabled Carplay for rear facing second row USB ports (2018). Radio may reset, turn itself off and then back on again (2018). Radio display screen lock up (2018). Park assist chime will continue to chime after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph when approaching a road speed camera (2018). After a key cycle, the radio language may change to Italian (2018).

AN-M4-18-20210103, for details on this service action.

AN-M4-18-20200915, for details on this service action.

Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations. VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings. The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience one or more of the following: No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition(VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom,the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly inthe full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.

AN-M4-18-20200824, for details on this service action.

particulate sensor when one or more of the following Diagnostic Trouble Codes (DTCs) are active in the Powertrain Control Module (PCM). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs. P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit.

equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

The customer may describe the following:The auto high beam feature is inoperable.

The customer may describe the following:The auto high beam feature is inoperable.

The customer may describe the following:The auto high beam feature is inoperable.

Customers may experience one or more of the following:Radio may reset, turn off and then back on. Audio inoperative for the entire ignition cycle. Language setting reverting from customer set language to Italian language. Message displayed ?TomTom live services unavailable?. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. In addition, the following enhancements are included in this update:Bluetooth improvements. Voice Recognition (VR) improvements. Audio Improvements.

For step 23 the I-sheet states 100 Nm for the M14 bolts to secure hitch to the vehicle frame, Torque should be 165 Nm.

Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P06E9 - Engine Starter Performance (NA Only). ? P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. ? P141B - Starter Control 1 Circuit Performance. ? P141C - Starter Control 2 Circuit Performance. ? P26E4-64 - Starter Control 2 Circuit Signal Plausibility Failure. ? P0615-64 - Starter Control Circuit Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions: ? **A difference in the set cruise control speed and actual speed on the odometer (i.e. driver sets 100 kph (62 mph), vehicle will hit a max of 95 kph (59 mph) and cruise at 95 kph (59 mph)) (Sales Code ED6 Only).** ? Long engine cranking prior to vehicle start, more noticeable when the outside temperature is above 40 c (104 f) (EE with Sales Code ED6 Only). ? Vehicle will intermittently not start (South Korea Only). ? Poor fuel economy. ? Slight engine pinging noise while accelerating and poor performance. ? The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator does not illuminate in the Instrument Panel Cluster (IPC). ? No crank condition while pushing the start button numerous times, if the vehicle is turned off completely and then restarted, it will start normally. ? Cruise control and adaptive cruise control are inoperable. ? A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable. NOTE: There will be no stored or active DTCs with this IPC message. This bulletin involves reprogramming the PCM with the latest available software.

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P06E9 - Engine Starter Performance (NA Only). ? P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. ? P141B - Starter Control 1 Circuit Performance. ? P141C - Starter Control 2 Circuit Performance. ? P26E4-64 - Starter Control 2 Circuit Signal Plausibility Failure. ? P0615-64 - Starter Control Circuit Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions: ? **A difference in the set cruise control speed and actual speed on the odometer (i.e. driver sets 100 kph (62 mph), vehicle will hit a max of 95 kph (59 mph) and cruise at 95 kph (59 mph)) (Sales Code ED6 Only).** ? Long engine cranking prior to vehicle start, more noticeable when the outside temperature is above 40 c (104 f) (EE with Sales Code ED6 Only). ? Vehicle will intermittently not start (South Korea Only). ? Poor fuel economy. ? Slight engine pinging noise while accelerating and poor performance. ? The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator does not illuminate in the Instrument Panel Cluster (IPC). ? No crank condition while pushing the start button numerous times, if the vehicle is turned off completely and then restarted, it will start normally. ? Cruise control and adaptive cruise control are inoperable. ? A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable. NOTE: There will be no stored or active DTCs with this IPC message. This bulletin involves reprogramming the PCM with the latest available software.

Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: **P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. P24AE-00 - Particulate Matter Sensor Circuit. P24B0-00 - Particulate Matter Sensor Circuit Low. P24B1-00 - Particulate Matter Sensor Circuit High. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P24D0-00 - Particulate Matter Sensor Supply Voltage Circuit Low. P24D3-00 - Particulate Matter Sensor Supply - Circuit Voltage Above Threshold. P24AF-00 - Particulate Matter Sensor Circuit Performance. P24B5-00 - Particulate Matter Sensor Heater Control Circuit Low. P24B6-00 - Particulate Matter Sensor Heater Control Circuit High. P24B7-00 - Particulate Matter Sensor Heater Resistance. P24DA-00 - Particulate Matter Sensor Exhaust Sample Error Bank 1. U05A4-00 - Particulate Matter Sensor Received Invalid Data From ECM - PCM. P2002-00 - DPF Efficiency Based On PM Sensor Monitoring. NOTE: If DTC P2002 is present it will require DPF and PM sensor replacement. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding Diesel Particulate Matter Sensor (DPM) replacement. U02A3-00 - Loss of Communication with PM Sensor Module.** P24B2-00 - Particulate Matter Sensor Circuit Intermittent (EBS Sales Code only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1 (EBS Sales Code only). P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1 (EBS Sales Code only). Customers may also experience one or more of the following: The Engine Stop/Start (ESS) system remains in the last used state and does not default back to ON for each key cycle as designed (Vehicles on the RSU VIN list only). This bulletin involves reprogramming the PCM with the latest available software.

installed in the vehicle.

specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: P06E9 - Engine Starter Performance (North America Only). P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions:Long engine cranking prior to vehicle start more noticeable when the outside temperature is above 40c (104f)(EMEA with Sales Code ED6 only). Vehicle will intermittently not start(South Korea Only). Poor fuel economy. Slight engine pinging noise while accelerating and poor performance. Engine may stall while idling. The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator doesnotilluminate in the Instrument Panel Cluster (IPC). No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. Cruise control and adaptive cruise control are inoperable. A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable. There will be no stored or active DTCs with this IPC message.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the RRT build date only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 within the RRT build date only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following: Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customerswill have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a messageon the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cyclefunction with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

(ETL, ETM, ETN Engines)

Chassis Ear Tool to pinpoint the exact location of the noise following the proper diagnostics. The points where you should place the chassis ear tool in sequence are: steering column, rack and pinion, intermediate shaft or the outer tie rod of the rack and pinion. Also ensure all related components are properly torqued such as shock absorbers, steering column, lower ball joints, stabilizer links, sway bar links and cradle mount bolts (front and rear). Please contact FCA Redacted Content for feedback related ONLY to this GPOP Tech Tip. Do Not email regarding repair procedures unrelated to this Tech Tip or part order inquiries.

specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.

installed in the vehicle.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles equipped with 2.0L I4 Turbo Diesel Engine W/ESS (Sales Code EBS only)). P21CC?00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles equipped with (Sales Code EBS only)). P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:Engine Stop/Start (ESS) not functioning properly(2020 M6 Vehicles equipped with (Sales Code EBS only). Four wheel drive not functioning(2020 M6 Vehicles equipped with (Sales Code EBS only). No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (Sales Code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will see a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles only). P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction Indicator Lamp (MIL). Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning.

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) or symptom/condition.P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs) or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction IndicatorLamp (MIL)(2019 MP Only).

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Customer may also experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm. (MP only) Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes).

The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P06E9 - Engine Starter Performance (North America Only). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions:Vehicle will intermittently not start(South Korea Only). Poor fuel economy. Slight engine pinging noise while accelerating and poor performance. Engine may stall while idling. The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator doesnotilluminate in the Instrument Panel Cluster (IPC). No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. Cruise control and adaptive cruise control are inoperable. A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable.There will be no stored or active DTCs with this IPC message.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles equipped with 2.0L I4 Turbo Diesel Engine W/ESS (Sales Code EBS only)). P21CC?00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles equipped with (Sales Code EBS only)). P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:Engine Stop/Start (ESS) not functioning properly(2020 M6 Vehicles equipped with (Sales Code EBS only). Four wheel drive not functioning(2020 M6 Vehicles equipped with (Sales Code EBS only). No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (Sales Code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will see a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0563-00 - System Voltage High(2020 M6 Vehicles only). P21CC-00 - Reductant Control Module Supply Voltage High(2020 M6 Vehicles only). P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction Indicator Lamp (MIL). Additional customer concerns:Engine Stop/Start (ESS) not functioning properly. Four wheel drive not functioning.

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) or symptom/condition.P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic Trouble Codes (DTCs) or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent. P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1. Incompatible software between the DCU, Powertrain Control Module (PCM) and BCM causing a false illumination of the Malfunction IndicatorLamp (MIL)(2019 MP Only).

Customer may also experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm. (MP only) Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes).

Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.

specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the RRT build date only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 within the RRT build date only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Codes (DTCs) have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control(PCM)). Stored DTC only, this update isnotfor active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following: Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customerswill have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a messageon the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cyclefunction with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

replacing the starter motor and wire to the starter for a engine stop/start issue. Customers may experience the engine not shutting down automatically when in an ESS operation mode.

Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.

with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician mayfind that the following DTC has been set:P0814-00 - Transmission Range Display Circuit. The customer may describe:PRNDM light flickers or no illumination at all. While the engine is cranking, the customer can shift out of park, resultingin engine stall

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs or symptom/condition.P24B2-00 - Particulate Matter Sensor Circuit Intermittent(EBS Sales Code only). P20F6-00 - Reductant Injection Valve Stuck Open Bank 1 Unit 1(EBS Sales Code only). P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit1(EBS Sales Code only). The Engine Stop/Start (ESS) system remains in the last used state and does not default back to ON for each key cycle as designed(Vehicles on the RRT VIN list only).

Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is active.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

Customer may also experience the following: Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes).

The customer may describe a vibration noise or feeling when in drive or reverse and the brakes are applied. This vibration can be felt in the steering wheel or seat. The new engine mount will reduce some of the normal engine vibration from transferring to the chassis.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P06E9 - Engine Starter Performance (North America Only). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice one or more of the following conditions:Vehicle will intermittently not start(South Korea Only). Poor fuel economy. Slight engine pinging noise while accelerating and poor performance. Engine may stall while idling. The engine oil dipstick may indicate a low oil level, however the low oil pressure warning indicator doesnotilluminate in the Instrument Panel Cluster (IPC). No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. Cruise control and adaptive cruise control are inoperable. A ?Service Speed Limiter? message in the IPC and Active Vehicle Speed Limiter (AVSL) will be inoperable.There will be no stored or active DTCs with this IPC message.

Customers may experience excessive oil consumption between oil change intervals.

None of the seals from the PTU side will need to be replaced whenever the ATX stubshaftis replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft,it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft-PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice the following condition:No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. If the vehicle will has low oil level indicated by the engine oil dipstick, the low oil level warning does not appear in the cluster. A ?Service Speed Limiter? message in the Instrument Panel Cluster (IPC) and Active Vehicle Speed Limiter (AVSL) will be inoperable(ED6 only).There will be no stored or active Diagnostic Trouble Codes (DTCs) with this IPC message. Cruise control and adaptive cruise control are inoperable(ED6 only).

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P1DD2 - Torque Request Signal From TCM Denied. Customers may also experience one or more of the following:A bump feeling and high engine RPMs. The vehicle going into limp home mode.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P141B - Starter Control 1 Circuit Performance. P141C - Starter Control 2 Circuit Performance. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. P0615-64 - Starter Control Circuit-Signal Plausibility Failure. In addition, the customer may notice the following condition:No crank condition while pushing the start button numerous times, if they turn the vehicle off completely and then retry it will start normally. The vehicle may have a low oil level indicated by the engine oil dipstick, however the low oil level warning indicator does not appear in the cluster. A ?Service Speed Limiter? message in the Instrument Panel Cluster (IPC) and Active Vehicle Speed Limiter (AVSL) will be inoperable.There will be no stored or active DTCs with this IPC message. Cruise control and adaptive cruise control are inoperable.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

Multiple U-codes are present

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Disabled

Disabled

industry awareness regarding the recommended usage of Authentic Mopar Glass.

The customer may describe that the driver's side seat trim is loose or broken for their power seat switch.

Multiple U-codes are present

Multiple U-codes are present

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Disabled

industry awareness regarding the recommended usage of Authentic Mopar Glass.

open, please contact Kevin Murphree at (248) 613-3417. If no response in 15 minutes, proceed with repair.

Order the "R" part number for all orders:

Adding Remote Start

Adding Remote Start

Programmed

this is normal and not a defect.

DTC B25C9

semi and full synthetic oils.

photos of the condition and/ or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

If no response in 15 minutes, proceed with repair.

DTC B25C9

DTC B25C9

awareness regarding the use of aftermarket parts.

structural repair parts usage.

DTC B25C9

photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

If no response in 15 minutes, proceed with repair.

awareness regarding the use of aftermarket parts.

layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

TPM Lamp On.

layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

TPM Lamp On.

layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."

L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380

assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

industry awareness regarding the use of recycled or salvage parts.

assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call Jonathan Atanasio Gil at (+52) 1 722-419 48 59 or at Alan Leon (248) 245-8049 prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call Jonathan Atanasio Gil at (+52) 1 722-419 48 59 or at Alan Leon (248) 245-8049 prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.

illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.

? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

The customer may describe the following: "4WD not available" on the Electronic Vehicle Information Center (EVIC) during harsh off road conditions.

document AN-M4/1.3T-18-20191023 for details on this service action.

document AN-M4-18-20200825 for details on this service action.

document AN-M4/1.3T-18-20200716 for details on this service action.

Multiple Modules

68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks

document AN-M4/1.3T-18-20191023 for details on this service action.

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: Discern the different kinds of connected service issues (onboard / offboard). Support the customer in his journey to open a request via Customer Care. Address on the correct actions to properly manage a customer complaining about the received assistance."

Library for specifications so a suitable alternative can be used

Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

Customers may comment on one or more of the following: The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Ecodrive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio displayare grayed out and are inoperable.

Customers may comment on one or more of the following:After software update 28.31 was performed, the radio may experience one or more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable.

"

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

There is a new metal end, any vehicle with the prior design of a plastic end should be replaced in axle sets. Inspect the current ends for a plastic end, if present replace both front or rear as a set.

There is a new metal end, any vehicle with the prior design of a plastic end should be replaced in axle sets. Inspect the current ends for a plastic end, if present replace both front or rear as a set.

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

The customer/dealer may notice:The vehicle is missing the spare wheel anti-theft screws for the spare wheel.

B)

system

diagnosed as a front brake issue (rotors found to be warped or out of round, excessive thickness variation or runout), please replace both front rotors and pads and label removed parts as left or right. Please contact Mark Randall at (248) 520-3863 and leave a message with last 8 of VIN, dealer code, and odometer reading, so parts can be returned via FasTrack. If no response in 15 minutes, proceed with repair.