2018 Jeep Compass TSBs
320 Technical Service Bulletins across 13 categories
Categories
Infotainment
96 bulletinsSOS and Assistance Call Not Working After Radio Exchange Unit Installed
Apple CarPlay Does Not Work Or Not Connecting
Customer Satisfaction Notification ZD7 - Radio Software update
Customer Satisfaction Notification ZD7 - Radio Software Update
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
Customer Satisfaction Notification ZD7 - Radio Software Update
Head unit button stuck DTC code B14DA-2A
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...
Read full bulletin
regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...
Read full bulletin
IPhone Is Connected
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Radio Volume Uncontrollable Or Changing On Its Own
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware...
Read full bulletin
Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device
Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Connectivity Lost After Radio Replacement
Connectivity Lost After Radio Replacement (Incorrect year "2020" on final document)
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates
Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
Read full bulletin
Customers may experience one or more of the following:Radio may reset or go blank. Unable to enter non-alphanumeric (Emoji) characters into the Bluetooth phone book for caller?s name. Unable to communicate with the radio using wiTECH.
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...
Read full bulletin
IPhone Is Connected
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Radio Volume Uncontrollable Or Changing On Its Own
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...
Read full bulletin
regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...
Read full bulletin
IPhone Is Connected
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Radio Volume Uncontrollable Or Changing On Its Own
Connectivity Lost After Radio Replacement
Connectivity Lost After Radio Replacement (Incorrect year "2020" on final document)
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
Read full bulletin
39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
Connected Services Will Not Work After Radio Replacement
Radio UConnect GPS Based Trip Computer Missing
Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Head unit button stuck DTC code B14DA-2A
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
Read full bulletin
39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
Error Code 20 Message On the Radio Screen
Error Code 20 Message On the Radio Screen
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Connectivity Lost After Radio Replacement
Connectivity Lost After Radio Replacement (Incorrect year "2020" on final document)
15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval
15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...
Read full bulletin
published document)
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...
Read full bulletin
published document)
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
Read full bulletin
39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
Connectivity Lost After Radio Replacement
Connectivity Lost After Radio Replacement (Incorrect year "2020" on final document)
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...
Read full bulletin
regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...
Read full bulletin
IPhone Is Connected
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Radio Volume Uncontrollable Or Changing On Its Own
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval
15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval
UDQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 21.8 ...
Read full bulletin
Customers may experience one or more of the following:Disabled Carplay for rear facing second row USB ports. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. After a key cycle, the radio language may change to Italian.
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable
Navigation Shows Incorrect Location
Radio UConnect GPS Based Trip Computer Missing
Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
VP2R Radio Clock Not Keeping Time
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
Remote Phone App Does Not Communicate With Vehicle Radio
Radio Issues With iPhone 11
Error Code 20 Message On the Radio Screen
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10.
Read full bulletin
Customers may notice one or more of the following:Bluetooth won?t reconnect after Apple Carplay is disconnected. Radio intermittently resets. Display screen will turn black but the radio will still operate. In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets. General radio performance improvement.
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10.
Read full bulletin
Customers may notice one or more of the following:Bluetooth won?t reconnect after Apple Carplay is disconnected. Radio intermittently resets. Display screen will turn black but the radio will still operate. In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets. General radio performance improvement.
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.02.30.10.
Read full bulletin
Customers may notice one or more of the following:Bluetooth won?t reconnect after Apple Carplay is disconnected. Radio intermittently resets. Display screen will turn black but the radio will still operate. In addition, the following software enhancements are available:Voice Recognition (VR) improvement for India domestic markets. General radio performance improvement.
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
UJQ without RS9 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 22.5.
Read full bulletin
Customers may experience one or more of the following: Arabic language is missing. Navigation inoperable. Bottom menu bar of the radio is non responsive or frozen. After viewing the weather map following a flood advisory popup, the main soft key's at the bottom of the screen may not respond when pressed. Radio will not turn off. Poor AM/FM Reception.
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software...
Read full bulletin
level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software...
Read full bulletin
level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software...
Read full bulletin
level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
Radio Enhancements This bulletin involves updating the radio with the latest available software 23.01.74.15.
Read full bulletin
Customers may notice one or more of the following: Radio intermittently resets. Display screen will turn black but the radio will still operate. In addition, the following software enhancement is available:General performance improvement.
Instrument Panel Cluster (IPC) Re-configure This bulletin involves re-configuring the IPC with the latest available...
Read full bulletin
software to correct an issue with the service intervals. The service interval for India is 15,000 km or 365 days, currently the IPC displays 20,000 km. Restoring proxy alignment will reset service interval at 15,000 km or 365 days.
Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
Read full bulletin
Customers may experience one or more of the following:Radio may reset or go blank. Can?t enter non-alphanumeric (Emoji) characters into the Bluetooth phone book for caller?s name. Unable to communicate with the radio using wiTECH.
Electrical
72 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Low Charging Voltage Displayed On Cluster
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Interior Water Intrusion Through HVAC Air Inlet This bulletin involves installing new stud clips on the headlamp wiring...
Read full bulletin
harness, inspecting and possibly replacing, the cowl panel cover, instrument panel insulator and front carpets for water intrusion. The customer may describe one or more of the following:The front passenger floor carpets or mats are wet. An unpleasant cabin odor. Water leakage from behind the instrument panel.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
RADIO, MULTI Media ALERT: Radio replacement will lead loss of connectivity.
Read full bulletin
Please do NOT replace the head unit if the customer has or plans to have a connectivity service plan. New software will be released to fix this later. ?Verify if the radio software version is on CR16.xx or GR18.xx ?Check if the customer has an active connectivity plan or plan to activate connectivity features. ?Do NOT replace the radio head unit If the answers to above questions are YES ?Do NOT disconnect battery, pull off the radio fuse, radio hard reset, or clear personal data. Those activities will reset the server connection and result in loss of connectivity. ?Do not replace the radio if the customer has experienced connectivity issue. A new radio with same software is not able to resolve the connectivity issue. Refer to SOL S2208000070 for more information.
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Powertrain Control Module.
Flash: Powertrain Control Module (PCM) Updates - AN-M4-20200919 Refer to China Joint Venture (JV) released document...
Read full bulletin
AN-M4-20200919 for details on this service action.
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes...
Read full bulletin
(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Interior Water Intrusion Through HVAC Air Inlet This bulletin involves installing new stud clips on the headlamp wiring...
Read full bulletin
harness, inspecting and possibly replacing, the cowl panel cover, instrument panel insulator and front carpets for water intrusion. The customer may describe one or more of the following:The front passenger floor carpets or mats are wet. An unpleasant cabin odor. Water leakage from behind the instrument panel.
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
Read full bulletin
If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2.
Read full bulletin
If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the...
Read full bulletin
service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes...
Read full bulletin
(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)
Ratcheting Or Growling Noise From Rear Differential Module (RDM).
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Ratcheting Or Growling Noise From Rear Differential Module (RDM).
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Low Charging Voltage Displayed On Cluster
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2.
Read full bulletin
If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the...
Read full bulletin
service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation.
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes...
Read full bulletin
(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).M1&M6 vehicles may have one or more of the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. B1 vehicles may have one or more of the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal.
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)
UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB...
Read full bulletin
flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may comment on one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. Disabled Carplay for rear facing second row USB ports (2018). Radio may reset, turn itself off and then back on again (2018). Radio display screen lock up (2018). Park assist chime will continue to chime after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph when approaching a road speed camera (2018). After a key cycle, the radio language may change to Italian (2018).
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Low Charging Voltage Displayed On Cluster
Flash: Powertrain Control Module (PCM) Updates - AN-M4-20200919 Refer to China Joint Venture (JV) released document...
Read full bulletin
AN-M4-20200919 for details on this service action.
Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes...
Read full bulletin
(DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic.
Interior Water Intrusion Through HVAC Air Inlet This bulletin involves installing new stud clips on the headlamp wiring...
Read full bulletin
harness, inspecting and possibly replacing, the cowl panel cover, instrument panel insulator and front carpets for water intrusion. The customer may describe one or more of the following:The front passenger floor carpets or mats are wet. An unpleasant cabin odor. Water leakage from behind the instrument panel.
Speed Signal Circuit Function For Dual Pane Sunroof
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
Read full bulletin
equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Low Charging Voltage Displayed On Cluster
Auto High Beam Feature Inoperable This bulletin involves adding a sensor, switch and a jumper wiring harness.
Read full bulletin
The customer may describe the following:The auto high beam feature is inoperable.
Low Charging Voltage Displayed On Cluster
Auto High Beam Feature Inoperable This bulletin involves adding a sensor, switch and a jumper wiring harness.
Read full bulletin
The customer may describe the following:The auto high beam feature is inoperable.
Auto High Beam Feature Inoperable This bulletin involves adding a sensor, switch and a jumper wiring harness.
Read full bulletin
The customer may describe the following:The auto high beam feature is inoperable.
Key Programming, Security Pin Request, Pin Invalid
Flash: Powertrain Control Module (PCM) Updates - AN-M4-18-20191010 Refer to China Joint Venture (JV) released document...
Read full bulletin
AN-M4-18-20191010, for details on this service action.
Hitch Receiver (Trailhawk and Non-Trailhawk Accessory Kit) Mopar North American hitch kits 82215105A & 82214659A.
Read full bulletin
For step 23 the I-sheet states 100 Nm for the M14 bolts to secure hitch to the vehicle frame, Torque should be 165 Nm.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
Read full bulletin
Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
Read full bulletin
washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module...
Read full bulletin
(PCM) with the latest available software. Vehicle was built with incorrect Powertrain Control Module Calibration.
Engine
48 bulletins"2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil...
Read full bulletin
pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block."
MOTOR - WINDSHIELD WIPER
Water Quality When Mixed With Engine Coolant
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil...
Read full bulletin
pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil...
Read full bulletin
pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP),...
Read full bulletin
2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500X (FWD) (FB), (AWD), 2015 - 2018 Ram Promaster City (VM)
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add...
Read full bulletin
oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performing an oil consumption verification test.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
Read full bulletin
The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set: DTC P1DD2 will be stored in the Transmission Control Module (TCM) however no DTCs will be stored in the PCM. Verify no unrelated codes are stored in the PCM before flashing. If codes are stored in the PCM, normal diagnosis should be performed.B25C9 - Driver Door Ajar Switch 2 Stuck Closed. P061A - Level 2 Torque Performance. P06E9 - Engine Starter Performance(North America Only). C050D - Wheel Speed Signal Left Rear Rationality. C0501 - Wheel Speed Signal Left Front Rationality. C0507 - Wheel Speed Signal Right Front Rationality. C0513 - Wheel Speed Signal Right Rear Rationality. P1DD2 - Torque Request Signal From TCM Denied will be present, set by the TCM and the vehicle will be in limp home mode(Sales Codes DF5 and DF7 - Automatic Transmission Vehicles Only). U1428 - Inaccurate Engine Torque Received(Sales Codes DF5 and DF7 Only). Customers may also comment on one of the following:Long engine cranking prior to vehicle start more noticeable when the outside temperature is above 40c (104f)(EMEA with Sales Code ED6 only). Poor shift quality. Lack of vehicle speed. Vehicle will intermittently not start(South Korea Only). The vehicle is in limp home mode (shift RPMs are limited) with no DTCs set (Sales Code DE1 - Manual Transmission Vehicles Only).
GEAR, Rack and Pinion If looking to replace the rack and pinion due to a clunking / knocking noise, please use the...
Read full bulletin
Chassis Ear Tool to pinpoint the exact location of the noise following the proper diagnostics. The points where you should place the chassis ear tool in sequence are: steering column, rack and pinion, intermediate shaft or the outer tie rod of the rack and pinion. Also ensure all related components are properly torqued such as shock absorbers, steering column, lower ball joints, stabilizer links, sway bar links and cradle mount bolts (front and rear). Please contact FCA Redacted Content for feedback related ONLY to this GPOP Tech Tip. Do Not email regarding repair procedures unrelated to this Tech Tip or part order inquiries.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
Read full bulletin
The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P16A2 - ETC Motor Self-Learning (Limp Home Position). P023E - Turbocharger Pressure And Manifold Pressure Plausibility (Signal Rate Of Change Below Threshold)Euro Stage 6D Emissions (Sales Code NBD). Customer may also experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm.(2018 MP only) Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes)Euro Stage 6D Emissions (Sales Code NBD).
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:DTC P1DD2 will be stored in the Transmission Control Module (TCM) however no DTCs will be stored in the PCM. Verify no unrelated codes are stored in the PCM before flashing. If codes are stored in the PCM, normal diagnosis should be performed.P06E9 - Engine Starter Performance(North America Only). C050D - Wheel Speed Signal Left Rear Rationality. C0501 - Wheel Speed Signal Left Front Rationality. C0507 - Wheel Speed Signal Right Front Rationality. C0513 - Wheel Speed Signal Right Rear Rationality. DTC P1DD2 - Torque Request Signal From TCM Denied will be present, set by the TCM and the vehicle will be in limp home mode(Sales Codes DF5 and DF7 - Automatic Transmission Vehicles Only). DTC U1428 - Inaccurate Engine Torque Received(Sales Codes DF5 and DF7 Only). Customers may also comment on one of the following:Vehicle will intermittently not start(South Korea Only). The vehicle is in limp home mode (shift RPMs are limited) with no DTCs set(Sales Code DE1 - Manual Transmission Vehicles Only).
Loss of Steering Assist This bulletin involves replacing the steering column due to water intrusion.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing DTCs have been set:C1593-49 - Steering Torque Sensor Circuit - Internal Electronic Failure. C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C15DB-00 - EPS Disabled. C2217-00 - Electric Power Steering Module Internal. C2210-00 - ECU Over-temperature. In addition the customer may experience one or more of the following:Cluster screen message: ?Power Steering Deactivated, Repair System?. High steering effort.
Loss of Steering Assist This bulletin involves replacing the steering column due to water intrusion.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing DTCs have been set:C1593-49 - Steering Torque Sensor Circuit - Internal Electronic Failure. C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C15DB-00 - EPS Disabled. C2217-00 - Electric Power Steering Module Internal. C2210-00 - ECU Over-temperature. In addition the customer may experience one or more of the following: Cluster screen message: ?Power Steering Deactivated, Repair System?. High steering effort.
Customer Complaint May Include Engine Oil Leak Or Consumption
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P16A2 - ETC Motor Self-Learning (Limp Home Position). P023E - Turbocharger Pressure And Manifold Pressure Plausibility (Signal Rate Of Change Below Threshold)Euro Stage 6D Emissions (Sales Code NBD). Customer may also experience the following:Engine hesitation/surge feeling between 40 - 80 kph (25 - 50 mph) on acceleration but is not felt between 3500 - 4000 rpm.(2018 MP only) Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes)Euro Stage 6D Emissions (Sales Code NBD).
Customer complaint may include engine oil leak/consumption.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:DTC P1DD2 will be stored in the Transmission Control Module (TCM) however no DTCs will be stored in the PCM. Verify no unrelated codes are stored in the PCM before flashing. If codes are stored in the PCM, normal diagnosis should be performed.B25C9 - Driver Door Ajar Switch 2 Stuck Closed. P061A - Level 2 Torque Performance. P06E9 - Engine Starter Performance(North America Only). C050D - Wheel Speed Signal Left Rear Rationality. C0501 - Wheel Speed Signal Left Front Rationality. C0507 - Wheel Speed Signal Right Front Rationality. C0513 - Wheel Speed Signal Right Rear Rationality. P1DD2 - Torque Request Signal From TCM Denied will be present, set by the TCM and the vehicle will be in limp home mode(Sales Codes DF5 and DF7 - Automatic Transmission Vehicles Only). U1428 - Inaccurate Engine Torque Received(Sales Codes DF5 and DF7 Only). Customers may also comment on one of the following:Poor shift quality. Lack of vehicle speed. Vehicle will intermittently not start(South Korea Only). The vehicle is in limp home mode (shift RPMs are limited) with no DTCs set(Sales Code DE1 - Manual Transmission Vehicles Only).
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:C050D - Wheel Speed Signal Left Rear Rationality.C0501 - Wheel Speed Signal Left Front Rationality. C0507 - Wheel Speed Signal Right Front Rationality. C0513 - Wheel Speed Signal Right Rear Rationality. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. In addition, customers may experience the following concern:When using the adaptive cruise control and coming to a complete stop, the MIL light illuminates(ED6 engine only). In addition, the following software enhancements to the following DTCs:B25BC - Left Front Door Ajar Switch Stuck Closed(ED6 engine only). P0573 - Brake Switch 1 Stuck Off(ED6 engine only).
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
Read full bulletin
The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P1515-00 - Plausibility Check R1 Stuck Closed Or Vsensing Short To Battery In Engine Running(2019 M6 within the RRT build date only). B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:No start condition if the vehicle has both P1515-00 and P26E4-64 DTCs(2019 M6 within the RRT build date only). Park assist LED does not turn on(2019-20 MP/M1 and 2019 M6 only). The key fob does not work for power lift gate (sales code JRC)(2019-20 MP/M1 and 2019 M6 only). Vehicle Theft Alarm (VTA) sounding after remote start time out(2019-20 MP/M1 and 2019 M6 only). VTA triggers randomly. The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.
Engine Stop/Start (ESS) Inoperative This bulletin involves inspecting the Intelligent Battery (IBS) part number and/or...
Read full bulletin
replacing the starter motor and wire to the starter for a engine stop/start issue. Customers may experience the engine not shutting down automatically when in an ESS operation mode.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
Read full bulletin
The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...
Read full bulletin
with the latest available software. Customers may experience one or more of the following conditions: Intermittent Engine Stop/Start (ESS) operation (Sales Code ECL only). Reduced battery life (Sales Code ECL only). Hard or no start condition (under certain conditions after the fuel tank has been filled with a different fuel type). False low oil pressure lamp illuminated in the cluster. A hard or no start condition when using only E22 fuel. Oil change message was displayed at the wrong time. When Adaptive Cruise Control (ACC) is illuminated, the normal cruise control active message is displayed (Sales Code NHZ). Additional enhancement included in this software: Alternator Smart Charging calibration improvements.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
Read full bulletin
The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the Electronic Shift Module (ESM)...
Read full bulletin
with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician mayfind that the following DTC has been set:P0814-00 - Transmission Range Display Circuit. The customer may describe:PRNDM light flickers or no illumination at all. While the engine is cranking, the customer can shift out of park, resultingin engine stall
Customer complaint may include MIL/Check Engine lamp on.
Read full bulletin
Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is active.
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatone or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatone or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
ENGINE, Long Block For 2017 and 2018 model year vehicles at U.S.
Read full bulletin
dealers only Engineering is seeking information regarding engine operation. Before replacing a Tigershark equipped 2017/2018 KL or MP. Please call FCA Redacted Content . Have VIN last 8 and engine serial number available (located on sticker on valve cover - example TZEP1171811106.) If no response in 15 minutes, proceed with repair.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P16A2 - ETC Motor Self-Learning (Limp Home Position). P023E - Turbocharger Pressure And Manifold Pressure Plausibility (Signal Rate Of Change Below Threshold)Euro Stage 6D Emissions (Sales Code NBD). Customer may also experience the following:Engine hesitation/surge feeling after a cold engine start and while driving in 2nd gear under 3000 rpm (customer may comment that the engine doesn't give full power until after a couple minutes)Euro Stage 6D Emissions (Sales Code NBD).
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
Read full bulletin
This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTC have been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC (2019 - 2020 years only). Customer may experience one or more of the following:The engine fails to start and requires a key cycle to restart the engine and the ignition must be cycled off without the brake applied in order to restart successfully with the brake applied. The siren might trigger randomly when the vehicle is armed and the engine is ?OFF?. Automatic close windows (comfort close windows) when the door's lock is activated after the ignition is ?OFF? and they open/close one door; sometimes windows may stay opened. The siren may be too loud when locking and unlocking the vehicle. The fuel gauge may fluctuate at ignition on, engine off. Increased horn delay when pressing the horn pad. After a key fob lock command the vehicle alarm triggers inadvertently.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:DTC P1DD2 will be stored in the Transmission Control Module (TCM) however no DTCs will be stored in the PCM. Verify no unrelated codes are stored in the PCM before flashing. If codes are stored in the PCM, normal diagnosis should be performed.P06E9 - Engine Starter Performance(North America Only). C050D - Wheel Speed Signal Left Rear Rationality. C0501 - Wheel Speed Signal Left Front Rationality. C0507 - Wheel Speed Signal Right Front Rationality. C0513 - Wheel Speed Signal Right Rear Rationality. DTC P1DD2 - Torque Request Signal From TCM Denied will be present, set by the TCM and the vehicle will be in limp home mode(Sales Codes DF5 and DF7 - Automatic Transmission Vehicles Only). DTC U1428 - Inaccurate Engine Torque Received(Sales Codes DF5 and DF7 Only). Customers may also comment on one of the following:Vehicle will intermittently not start(South Korea Only). The vehicle is in limp home mode (shift RPMs are limited) with no DTCs set(Sales Code DE1 - Manual Transmission Vehicles Only).
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience excessive oil consumption between oil change intervals.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P16A2 - ETC Motor Self-Learning (Limp Home Position). P023E - Turbocharger Pressure And Manifold Pressure Plausibility (Signal Rate Of Change Below Threshold).
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P1DD2 - Torque Request Signal From TCM Denied. Customers may also experience one or more of the following:A bump feeling and high engine RPMs. The vehicle going into limp home mode.
Flash: Transmission Control Module (TCM) Update This bulletin involves reprogramming the Transmission Control Module...
Read full bulletin
(TCM) with the latest available software. Customers may experience the following: Malfunction Indicator Lamp (MIL) illumination, Electronic Vehicle Information Center (EVIC) message states ?Service Transmission? and transmission intermittently goes into neutral with PRNDL flashing when vehicle is stopped. The vehicle may or may not resume normal transmission operation after cycling the shifter or ignition. Customer may notice poor shift quality before engine/trans has reached normal operating temperature.
Body & Paint
28 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
PROP - LIFTGATE
Door Latch, Handle And Ajar Additional Service Information.
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Water Entering Body Grommet at A-Pillar Plug Area This bulletin involves removing two grommets at the body side...
Read full bulletin
A-pillar and installing Tesa tape covers, also with the potential need for terminal repair. The customer may experience an inoperable windows.
Water Entering Body Grommet at A-Pillar Plug Area This bulletin involves removing two grommets at the body side...
Read full bulletin
A-pillar and installing Tesa tape covers, also with the potential need for terminal repair. The customer may experience an inoperable windows.
(Rev. A) Intermittently the vehicle will not crank or start, the RKE, door locks, and remote start will not operate.
Read full bulletin
Multiple U-codes are present
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
ESS Stop Start Disabled DTC B25C9 Driver Door Ajar Switch 2 Stuck Closed
Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...
Read full bulletin
Disabled
Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...
Read full bulletin
Disabled
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
(Rev. A) Intermittently the vehicle will not crank or start, the RKE, door locks, and remote start will not operate.
Read full bulletin
Multiple U-codes are present
(Rev. A) Intermittently the vehicle will not crank or start, the RKE, door locks, and remote start will not operate.
Read full bulletin
Multiple U-codes are present
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
Read full bulletin
refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
ESS Stop Start Disabled DTC B25C9 Driver Door Ajar Switch 2 Stuck Closed
Power Windows, Door Locks, Mirrors, Operate Intermittently, Driver Door Ajar Warning Lamp On, Stop Start Feature...
Read full bulletin
Disabled
ESS Stop Start Disabled DTC B25C9 Driver Door Ajar Switch 2 Stuck Closed
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the recommended usage of Authentic Mopar Glass.
Instrument Panel Cluster (IPC) Replacement This bulletin involves replacing the IPC.
Read full bulletin
The customer may experience a high line instrument cluster resetting during certain high BUS load scenarios while driving, with normal cluster operation restored in 3-5 seconds.
Other
26 bulletinsVerify Reman part number availability.
Read full bulletin
Order the "R" part number for all orders:
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
Read full bulletin
this is normal and not a defect.
Remote Start Aborts And ESS (Stop/Start) Becomes Unavailable.
Read full bulletin
DTC B25C9
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
Read full bulletin
semi and full synthetic oils.
SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take...
Read full bulletin
photos of the condition and/ or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
Blind Spot Or Park Assist Warnings, False Activation
Volume Uncontrollable Or Stuck On High
HOSE, Coolant Bottle Supply Prior to replacement, please contact FCA Redacted Content.
Read full bulletin
If no response in 15 minutes, proceed with repair.
Remote Start Aborts And ESS (Stop/Start) Becomes Unavailable.
Read full bulletin
DTC B25C9
Panasonic VP4R Wi-Fi New Enrollment Pause
Panasonic VP4R Wi-Fi New Enrollment Pause
Remote Start Aborts And ESS (Stop/Start) Becomes Unavailable.
Read full bulletin
DTC B25C9
Favorite Song On-Air Alert List Empty
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
Read full bulletin
structural repair parts usage.
Panasonic VP4R Wi-Fi New Enrollment Pause
Remote Start Aborts And ESS (Stop/Start) Becomes Unavailable.
Read full bulletin
DTC B25C9
Favorite Song On-Air Alert List Empty
SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take...
Read full bulletin
photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take...
Read full bulletin
photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
Blind Spot Or Park Assist Warnings, False Activation
Volume Uncontrollable Or Stuck On High
HOSE, Coolant Bottle Supply Prior to replacement, please contact FCA Redacted Content.
Read full bulletin
If no response in 15 minutes, proceed with repair.
Disinfectant Solution Recommended for COVID-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
Read full bulletin
awareness regarding the use of aftermarket parts.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
Read full bulletin
(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Transmission
11 bulletins948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P1DB7-00 - Torque Converter Clutch Performance.
Electronic Shift Module (ESM) Updates
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.
Read full bulletin
? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software.
Read full bulletin
The customer may describe one or more of the following: Noise while disconnecting the 4WD at speeds around 56 kph (35 mph). A hum, chatter or growl noise heard intermittently at speeds approximately between 48-72 kph (30-45 mph). Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) is active or stored:C2502-64 - Status ECM Tcfailsts Or Transm2 Transmissionfailsts Or Brake8 Dstfailsts Or Brake8 Escfailsts Or Status ECM Emsfailsts Or Ge Electricsteeringfailsts - Signal Plausibility Failure. DTC C2502-64 may be active or stored in the DTCM due to other OBD DTC?s with the Transmission Control Module (TCM) or Powertrain Control Module (PCM). The DTC will not turn on a Malfunction Indicator Lamp (MIL) light.
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
Read full bulletin
Enhancements to this software release:Shift Quality improvements on coast down and all upshifts.
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
Read full bulletin
Enhancements to this software release:Shift Quality improvements on coast down and all upshifts.
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part #...
Read full bulletin
68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks
Flash: Dual Dry Clutch Transmission (DDCT) Updates - AN-M4-18-20191014 Refer to China Joint Venture (JV) released...
Read full bulletin
document AN-M4-18-20191014, for details on this service action.
Fuel System
10 bulletinswiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
UCQ UAQ UGQ and UDQ Radio Enhancements Software Updated to 18.8 Customers may experience one or more of the following:...
Read full bulletin
? **Wi-Fi hotspot connection failure (UAQ and UCA). ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working (UAQ and UCA)..** ? Navigation voice prompts are in a different language than what is set ? Radio may reset or go blank (Rear View Camera (RVC) not affected). ? Unable to enter non-alphanumeric (Emoji) characters into the Bluetooth phone book for caller?s name. ? Unable to communicate with the radio using wiTECH. This bulletin involves inspecting and if required, updating the radio software level to 18.7 (UGQ or UDQ) **18.8 (UAQ or UCQ)**.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Door Hinge Assembly Side door hinge noisy.
Read full bulletin
Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
No Weep Hole In Muffler Assembly This bulletin involves drilling a weep hole in the muffler assembly.
Read full bulletin
The customer may describe a crank, no start condition, in freezing temperatures. This condition can be caused by condensation freezing in the muffler assembly.
No Weep Hole In Muffler Assembly This bulletin involves drilling a weep hole in the muffler assembly.
Read full bulletin
The customer may describe a crank, no start condition, in freezing temperatures. This condition can be caused by condensation freezing in the muffler assembly.
No Weep Hole In Muffler Assembly This bulletin involves drilling a weep hole in the muffler assembly.
Read full bulletin
The customer may describe a crank, no start condition, in freezing temperatures. This condition can be caused by condensation freezing in the muffler assembly.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Door Hinge Assembly Side door hinge noisy.
Read full bulletin
Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Lighting
9 bulletinsRear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...
Read full bulletin
layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...
Read full bulletin
layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...
Read full bulletin
layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."
HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER:...
Read full bulletin
L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380
HEADLAMP WITHOUT BALLAST,If a replacement D5S BULB is needed, order the following: FOR North America D5S PART NUMBER:...
Read full bulletin
L0000D5S FOR Enlarged Europe XF D5S PART NUMBER: 71777147 FOR Enlarged Europe XP D5S PART NUMBER: 1609490380
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
Service 4wd Light On, Message AWD System Service Required
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
Read full bulletin
industry awareness regarding the use of recycled or salvage parts.
Pre-Delivery & Maintenance
5 bulletinsVerify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
Read full bulletin
Library for specifications so a suitable alternative can be used
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
Hybrid & EV
4 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
Read full bulletin
B)
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
Suspension
4 bulletinsUSB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
Read full bulletin
Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
LINK KIT, Stabilizer Bar For Jeep Compass built prior to January 4, 2021, when servicing the stabilizer bar links.
Read full bulletin
There is a new metal end, any vehicle with the prior design of a plastic end should be replaced in axle sets. Inspect the current ends for a plastic end, if present replace both front or rear as a set.
LINK KIT, Stabilizer Bar For Jeep Compass built prior to January 4, 2021, when servicing the stabilizer bar links.
Read full bulletin
There is a new metal end, any vehicle with the prior design of a plastic end should be replaced in axle sets. Inspect the current ends for a plastic end, if present replace both front or rear as a set.
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
Read full bulletin
Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Steering
4 bulletinsHands On Steering Wheel Message In EVIC
Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines
Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines
Steering Wheel Switches, Terrain Switch Inoperative, Backup Camera Display Has No Grid Lines
HVAC & Climate
3 bulletinsCustomer Indicates Air Conditioning Only Blows Cold On MAX AC.
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer.
Read full bulletin
Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer.
Read full bulletin
Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.