2016 Jeep Compass TSBs
144 Technical Service Bulletins across 15 categories
Categories
Electrical
37 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Flash: Wireless Control Module (WCM) Diagnostic And System Enhancements This bulletin involves updating the Wireless...
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Control Module (WCM) with new software. A small number of customers may experience a no crank, no start or Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs): B1A25 - INVALID KEY. B1A29 - SKIM Basestation Mismatch.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Passenger liftgate hinge missing bolt securing the hinge
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
This bulletin involves updating the Wireless Control Module (WCM) with new software.
MODULE, Totally Integrated Power (TIPM) For MK vehicles ONLY; If the customer experiences a no start due to dead...
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battery; If the battery is dead due to radiator cooling fan stuck on (Fan runs during battery charging with key off). Before replacing the TIPM for this issue please contact Saji John at cell (248) 890-0324, or Rob Samko at cell (248) 379-4093. If response is not received within 15 minutes, continue with normal repair procedure.
Passenger liftgate hinge missing bolt securing the hinge
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Key Programming, Security Pin Request, Pin Invalid
No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Liftgate Rattle Noise This bulletin involves installing a missing bolt at the passenger side liftgate hinge.
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Passenger liftgate hinge missing bolt securing the hinge.
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code.
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Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software.
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The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Flash: Wireless Control Module (WCM) Diagnostic And System Enhancements This bulletin involves updating the Wireless...
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Control Module (WCM) with new software. A small number of customers may experience a no crank, no start or Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs): B1A25 - INVALID KEY. B1A29 - SKIM Basestation Mismatch.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
MODULE, Totally Integrated Power (TIPM) For MK vehicles ONLY; If the customer experiences a no start due to dead...
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battery; If the battery is dead due to radiator cooling fan stuck on (Fan runs during battery charging with key off). Before replacing the TIPM for this issue please contact Saji John at cell (248) 890- 0324, or Rob Samko at cell (248) 379-4093. If response is not received within 15 minutes, continue with normal repair procedure.
MODULE, Totally Integrated Power (TIPM) For MK vehicles ONLY; If the customer experiences a no start due to dead...
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battery; If the battery is dead due to radiator cooling fan stuck on (Fan runs during battery charging with key off). Before replacing the TIPM for this issue please contact Saji John at cell (248) 890- 0324, or Rob Samko at cell (248) 379-4093. If response is not received within 15 minutes, continue with normal repair procedure.
RHB/RBZ Radio For JK, MK, and RT ONLY: RHB/RBZ radio that supports Bluetooth and Hands- Free For issues with...
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Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE
Rear Differential If you are diagnosing 2016 model year vehicle with a shudder issue while the vehicle is turning...
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complete the following diagnostics.~ Drive the vehicle forward approximately 15 feet.~ Bring the vehicle to a complete stop.~ Turn the steering wheel approximately 270 degrees, either direction will be fine. Apply light throttle to move the vehicle into the turn.~ If the shudder is felt repeat the steps with the Electronic Coupler disconnected from its electrical source. If problem is no longer present replace the Electronic Coupler (5157017AA or 3570A007 depending on the vehicles options) and not the Differential. If the problem persists continue with your diagnostics
RHB/RBZ Radio For JK, MK, and RT ONLY: RHB/RBZ radio that supports Bluetooth and Hands- Free.
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For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
OVERVIEW: This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
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OVERVIEW: This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
Engine
28 bulletinsWater Quality When Mixed With Engine Coolant
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Hands Free Module - CTM ? Peiker Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell...
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(248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
Electronic Shifter Module (ESM) Special Notes below from previous Techtips; NOTE 1: If mismatch between shifter NIK and...
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PRNDM occur, it may appear that the PRNDM will not light up the first time the shifter is woken up via CAN. Please wait 2 minutes 15 seconds for the PRNDM lights to come back on. This is due to a software update feature of the Shifter lower (04670682A$). During PRNDM software update, the shifter will not be functional. NOTE 2: If Shifter is awake on CAN while disconnecting PRNDM from Shifter (04670682A$), U114C-00 will activate. This is by design and does not require replacement of PRNDM. NOTE 3: PRNDM supply Voltage from Shifter will be deactivated after 3 seconds if PRNDM is disconnected from Shifter while Shifter is awake via CAN and U114C-00 will activate. Power to Shifter will have to be removed for approx.. 20 seconds after PRNDM is connected to reset power to PRNDM from the Shifter. Power can be reset by removing battery power or disconnecting the shifter main connector. This is due to a safety feature built into the Shifter that will cut power to the PRNDM if a communication error is observed between the Shifter and PRNDM. NOTE 4: If Shifter is not responsive after Dead Battery condition, Charge Battery, and once complete disconnect battery terminals for 30 seconds and reconnect. Check Shifter functionality. Please return parts back to FCA Engineering if PRNDM is deemed non-functional after performing this TECHtip. ~
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
2.0L or 2.4L Engine Replacement This bulletin involves replacing the long block due to a crankshaft imbalance condition.
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These vehicles may exhibit a vibration in the engine.
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to...
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program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.
2.0L Or 2.4L Engine Replacement This bulletin involves replacing the long block due to a crankshaft imbalance condition.
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These vehicles may exhibit a vibration in the engine.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaint may include engine oil leak/consumption.
2.0L or 2.4L Engine Replacement This bulletin involves replacing the long block due to a crankshaft imbalance condition.
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These vehicles may exhibit a vibration in the engine.
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
2.0L Or 2.4L Engine Replacement This bulletin involves replacing the long block due to a crankshaft imbalance condition.
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These vehicles may exhibit a vibration in the engine.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P0335 - Crankshaft Position Sensor Circuit. P0456 - Evap System Small Leak.
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter...
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(OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Hands Free Module - CTM ? Peiker Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell...
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(248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P0335 - Crankshaft Position Sensor Circuit. P0456 - Evap System Small Leak. P219A - Bank 1 Air Fuel Ratio Imbalance. P050B - Cold Start Ignition Timing Performance.The following software enhancement is also available: Engine is hard to start at temperatures -29C (-20F) for vehicles utilizing E15 fuel only (Sales Code ECN). Cruise control acceleration rate may be considered objectionable to some customers if the accel button is held down.
Hands Free Module - Convergence Telematics Module (CTM) Before replacing the Hands Free Module (HFM), please contact...
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Gaurav Saxena at cell (248) 260-0583 or Tim Kraft at cell (248) 766-5826 ~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted.
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The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
"2.0L OR 2.4L ENGINE REPLACEMENT THIS BULLETIN INVOLVES REPLACING THE LONG BLOCK DUE TO A CRANKSHAFT IMBALANCE CONDITION.
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THESE VEHICLES MAY EXHIBIT A VIBRATION IN THE ENGINE."
SYMPTOM/CONDITION: A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P0335 - Crankshaft Position Sensor Circuit. P0456 - Evap System Small Leak.
Other
14 bulletinsLIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
Powertrain Diagnostic and System Improvements
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
The customer may describe that their vehicle shakes or bounces while being flat towed.
Disinfectant Solution Recommended for COVID-19
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Air Bags & Safety
13 bulletinsActive Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev.
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A)
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber...
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(PM)
Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev.
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B)
Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev.
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A)
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber...
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(PM)
Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev.
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A)
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber...
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(PM)
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Fuel System
12 bulletinswiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Emissions recal U67 Catalytic Converter Efficiency
Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of...
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catalytic converter efficiency
KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and...
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Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and...
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Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and...
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Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and...
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Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Transmission
9 bulletinsTRANSMISSION, 5 Speed On replacing OE transmission 05106567A$/68042567A$ with reman transmission R8142074A$ replace...
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with new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
TRANSMISSION, 5 Speed Replacing OE transmission 05106789A$/68042789A$ with reman transmission R8142073A$ replace with...
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new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
TRANSMISSION, 5 Speed On replacing OE transmission 05106567A$/68042567A$ with reman transmission R8142074A$ replace...
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with new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
TRANSMISSION, 5 Speed Replacing OE transmission 05106789A$/68042789A$ with reman transmission R8142073A$ replace with...
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new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. Customers may experience one of the following: ? Calibration will prevent unintentional engagement of AutoStick (Manual Mode) when shifter is bumped or tapped. ? Poor shift quality or a delayed shifts.
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Body & Paint
7 bulletinsApproved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough.
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The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.
Pre-Delivery & Maintenance
4 bulletinsVerify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
Hybrid & EV
4 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
Brakes
4 bulletinsLow Frequency Moan Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper.
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A low frequency moan is heard during the first brake apply when in reverse while the vehicle is cold or has been parked for several hours. An audio sound file of the moan can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan can be verified, the addition of the anti-vibration bracket may correct the condition.
This bulletin involves updating the Electronic Parking Brake (EPB) module software.
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Low Frequency Moan Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper.
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A low frequency moan is heard during the first brake apply when in reverse while the vehicle is cold or has been parked for several hours. An audio sound file of the moan can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan can be verified, the addition of the anti-vibration bracket may correct the condition.
Lighting
4 bulletinsRadiator Hose, Radiator Cap This GPOP is for two issues: 1) Part Number 05058172A.
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Look for folded hose at the clamped end of the hose 2) Part Number 4596198. If leak is coming from the cap, change only the cap and retest.~ For any questions about this TechTip call Sergio Santi. cell phone: (248) 613-1978 If no response in 15 minutes, please continue with repair.~
Service 4wd Light On, Message AWD System Service Required
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
HVAC & Climate
3 bulletinsACTUATOR - A/C AND HEATER
ACTUATOR - A/C AND HEATER
Actuator- A/C Heater Before replacing this actuator call Matt Sasina at cell (248) 464-4982.
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If no response in 15 minutes, continue with repair.
Infotainment
3 bulletinsSpeakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...
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regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...
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regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio.
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DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.
Tires & Wheels
1 bulletinIncorrect Wheel Certification Label This bulletin involves installing new wheel rim size overlay labels.
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Incorrect wheel rim size printed on certification label.
Steering
1 bulletinHands On Steering Wheel Message In EVIC