2014 Jeep Compass TSBs
152 Technical Service Bulletins across 16 categories
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33 bulletinsLIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
Hands Free Feature Inoperative
Coolant Bottle Recovery Hose Improperly Attached Check the tie strap for the coolant bottle recovery hose and replace if required.
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Coolant bottle recovery hose may not be properly attached.
Pentastar Oil Filter Adapter
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
Coolant Bottle Recovery Hose Improperly Attached Check the tie strap for the coolant bottle recovery hose and replace if required.
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Coolant bottle recovery hose may not be properly attached.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
The customer may describe that their vehicle shakes or bounces while being flat towed.
Part Description: Horn and Bracket Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756.
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If no response is received within 15 minutes, then proceed with required repair.~
Part Description: Horn and Bracket Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756.
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If no response is received within 15 minutes, then proceed with required repair.~
Disinfectant Solution Recommended for COVID-19
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Part Description: Horn and Bracket Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756.
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If no response is received within 15 minutes, then proceed with required repair.~
Coolant Bottle Recovery Hose Improperly Attached Check the tie strap for the coolant bottle recovery hose and replace if required.
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Coolant bottle recovery hose may not be properly attached.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
28 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
Flash: Wireless Control Module (WCM) Diagnostic And System Enhancements This bulletin involves updating the Wireless...
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Control Module (WCM) with new software. A small number of customers may experience a no crank, no start or Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs): B1A25 - INVALID KEY. B1A29 - SKIM Basestation Mismatch.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software.
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The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the...
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flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
This bulletin involves updating the Wireless Control Module (WCM) with new software.
Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots.
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Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Sunroof Module Replacement This bulletin involves specific vehicles that have a damaged sunroof frame due to a rework process at the port.
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These specific vehicles will require sunroof frame replacement, and shimming of the sunroof frame. The sunroof glass panel will require inspection for scratches, and replacement if scratched. Specific vehicles have a damaged sunroof frame due to a rework process at the port and may also have scratched sunroof glass.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software.
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The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
Sunroof Module Replacement This bulletin involves specific vehicles that have a damaged sunroof frame due to a rework process at the port.
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These specific vehicles will require sunroof frame replacement, and shimming of the sunroof frame. The sunroof glass panel will require inspection for scratches, and replacement if scratched. Specific vehicles have a damaged sunroof frame due to a rework process at the port and may also have scratched sunroof glass.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software.
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The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare...
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occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Flash: Wireless Control Module (WCM) Diagnostic And System Enhancements This bulletin involves updating the Wireless...
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Control Module (WCM) with new software. A small number of customers may experience a no crank, no start or Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs): B1A25 - INVALID KEY. B1A29 - SKIM Basestation Mismatch.
Engine
22 bulletinsWater Quality When Mixed With Engine Coolant
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with...
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the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: **U0140 - Lost Communication With Body Control Module (TIPM).** P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. **The following software enhancements are also available: Cruise control enhancements. Engine is hard to start at temperatures -29C (-20F) for vehicles utilizing E15 fuel only.** In addition, customers may report that the vehicle has failed the emissions certification test. Upon further investigation, it may be found that the Individual Cylinder Fuel Control (ICFC) monitors are reporting as failing to the scan tool even though the monitors have actually passed.
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set: P0335 - Crankshaft Position Sensor Circuit. U0140 - Lost Communication With Body Control Module (TIPM). P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1.The following software enhancements are also available: Engine is hard to start at temperatures -29C (-20F) for vehicles utilizing E15 fuel only. Cruise control enhancements.In addition, customers may report that the vehicle has failed the emissions certification test. Upon further investigation, it may be found that the Individual Cylinder Fuel Control (ICFC) monitors are reporting as failing to the scan tool even though the monitors have actually passed.
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Customer complaint may include engine oil leak/consumption.
THROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with...
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the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that Diagnostic Trouble Code (DTC) P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. In addition, customers may report that the vehicle has failed the emissions certification test. Upon further investigation, it may be found that the Individual Cylinder Fuel Control (ICFC) monitors are reporting as failing to the scan tool even though the monitors have actually passed.
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest available software. A small number of customers may experience a slight, audible, spark knock at times. This typically occurs in stop and go traffic during light tip-in acceleration with the AC off. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Flash: MIL Illumination P219A-Air Fuel Ratio Cylinder Imbalance Bank 1 This bulletin involves selectively erasing and...
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reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that Diagnostic Trouble Code P219A-Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM.
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with...
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the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: **U0140 - Lost Communication With Body Control Module (TIPM).** P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1. **The following software enhancements are also available: Cruise control enhancements. Engine is hard to start at temperatures -29C (-20F) for vehicles utilizing E15 fuel only.** In addition, customers may report that the vehicle has failed the emissions certification test. Upon further investigation, it may be found that the Individual Cylinder Fuel Control (ICFC) monitors are reporting as failing to the scan tool even though the monitors have actually passed.
RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio.
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The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. Radio freeze when playing large number of .M4A or .WMA files,and recovers with ignition cycle. Battery signal strength display is not displayed into the radio screen (with iPhone 5). Traffic Announcement and Voice Recognition share the same volume control. Traffic Announcement volume drops after phone calls. Mismatch in the ?Distance to next turn? between the radio and EVIC displays. German translations are incorrect. Radio reset when copying certain .MP3 files from USB flash drive to the radio. Radio stations info is not correct into the right side of the radio display (radio menu). Radio mute issue in tuner mode. Preset loss during/after AF Switching. Erratic alternate frequency switching. Bluetooth phone muting during European traffic announcement. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Cancel key inoperative after pressing the international button. iPhone 4 dial not possible after second call. Devices button disabled in VES menu. Unable to route to a recent route after a map update. Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of Interest (POI) Search enhancements. Devices button wrongly labeled as DVD using the remote DVD player. iPod, track selection enhancements.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
Air Bags & Safety
13 bulletinsActive Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev.
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A)
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber...
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(PM)
Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev.
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B)
Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev.
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A)
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber...
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(PM)
Active Head Restraint (AHR) Inadvertent Deployment - X86 Warranty Extension This bulletin involves inspecting the sled...
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bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2012-2017 Jeep Compass/Jeep Patriot (MK) and 2012 Dodge Caliber (PM) (Rev.
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A)
Warranty Bulletin D-20-18 (X86) Active Head Restraint - Select 2010-2017 Jeep Compass (MK) and 2010-2012 Dodge Caliber...
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(PM)
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Transmission
11 bulletinsTransmission Fluid Overfill After Repair This bulletin involves inspecting and adjusting the transmission fluid to the correct level.
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A small number of customers may experience slight reduction in transmission performance after a recent repair. This may be due to an overfill condition after incorrect fill procedures being followed at the time of the repair.
Transmission Fluid Overfill After Repair This bulletin involves inspecting and adjusting the transmission fluid to the correct level.
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A small number of customers may experience slight reduction in transmission performance after a recent repair. This may be due to an overfill condition after incorrect fill procedures being followed at the time of the repair.
TRANSMISSION, 5 Speed On replacing OE transmission 05106567A$/68042567A$ with reman transmission R8142074A$ replace...
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with new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
TRANSMISSION, 5 Speed Replacing OE transmission 05106789A$/68042789A$ with reman transmission R8142073A$ replace with...
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new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
Transmission Fluid Overfill After Repair This bulletin involves inspecting and adjusting the transmission fluid to the correct level.
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A small number of customers may experience slight reduction in transmission performance after a recent repair. This may be due to an overfill condition after incorrect fill procedures being followed at the time of the repair.
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
TRANSMISSION, 5 Speed On replacing OE transmission 05106567A$/68042567A$ with reman transmission R8142074A$ replace...
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with new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
TRANSMISSION, 5 Speed Replacing OE transmission 05106789A$/68042789A$ with reman transmission R8142073A$ replace with...
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new Hydraulic Clutch Tube 05273429A$ to avoid interference with shift lever
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. Customers may experience one of the following: ? Calibration will prevent unintentional engagement of AutoStick (Manual Mode) when shifter is bumped or tapped. ? Poor shift quality or a delayed shifts.
Transmission Fluid Overfill After Repair This bulletin involves inspecting and adjusting the transmission fluid to the correct level.
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A small number of customers may experience slight reduction in transmission performance after a recent repair. This may be due to an overfill condition after incorrect fill procedures being followed at the time of the repair.
CHRYSLER 2014 JEEP COMPASS/PATRIOT: INFORMATION INVOLVES REPROGRAMMING WITH LATEST SOFTWARE, THE TRANSMISSION CONTROL MODULE.
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*LJ UPDATED 12/3/15 *CN
Fuel System
8 bulletinswiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Emissions recal U67 Catalytic Converter Efficiency
Some of the above-involved vehicles may exceed NOx (Oxides of Nitrogen) emission level standards due to loss of...
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catalytic converter efficiency
KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and...
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Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and...
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Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and...
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Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and...
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Remote Start will all function as expected but the Remote Start Cancel button requires a double (2x) button press versus the original single (1x) button press to cancel the remote start function and turn the vehicle off.
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Brakes
8 bulletinsLow Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper.
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A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours.An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing.If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
Low Frequency Moan Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper.
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A low frequency moan is heard during the first brake apply when in reverse while the vehicle is cold or has been parked for several hours. An audio sound file of the moan can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan can be verified, the addition of the anti-vibration bracket may correct the condition.
Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper.
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A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours.An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing.If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper.
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A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours. An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper.
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A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours. An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Low Frequency Moan Noise Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper.
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A low frequency moan noise is heard during the first brake apply when in reverse, while the vehicle is cold or has been parked for several hours.An audio sound file of the moan noise can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing.If the low frequency moan noise can be verified, the addition of the anti-vibration bracket may correct the condition.
Low Frequency Moan Heard During First Brake Apply This bulletin involves installing an anti-vibration bracket to the rear brake caliper.
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A low frequency moan is heard during the first brake apply when in reverse while the vehicle is cold or has been parked for several hours. An audio sound file of the moan can be found in DealerCONNECT> TechCONNECT under: Service Info> 05 - Brakes> 05 - Brakes, Base> Diagnosis and Testing. If the low frequency moan can be verified, the addition of the anti-vibration bracket may correct the condition.
Body & Paint
7 bulletinsApproved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough.
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The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.
Sunroof Glass Scratch This bulletin involves visually inspecting the sunroof glass panel for scratches and adjusting...
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the sunroof glass panel flushness. Some vehicles may have scratched sunroof glass due to an interference condition between the sunroof glass top surface and underside of the vehicle roof structure.
Infotainment
6 bulletinsRBZ Or RHB Radio Software Enhancements
RBZ Or RHB Radio Software Enhancements
RHW RHP Radio Software Enhancements
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.
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The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. SYMPTOM/CONDITION FOR RHB RADIOS ONLY: ? Trip planner does not save a route after is was created. ? Route guidance does not activate after the vehicle shuts down. ? Longitude entry does not allow enough digits. ? CD/DVD will not play. ? Navigation accept screen will not clear. ? Navigation shows ?acquiring signal? for an extended period of time. ? New navigation graphics.
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.
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The customer may experience one or more of the following. When changing the language on the radio, the navigation may still display English. Help prevent navigation lockup. Ghost image of the vehicle?s brand logo on the display screen. Digital photos loaded onto the hard drive intermittently get lost. Sirius audio pop on power up. HFM audio pop on power up. HFM Mode resume with no information.SYMPTOM/CONDITION FOR RHB RADIOS ONLY: Trip planner does not save a route after is was created. Route guidance does not activate after the vehicle shuts down. Longitude entry does not allow enough digits. CD/DVD will not play. Navigation accept screen will not clear. Navigation shows ?acquiring signal? for an extended period of time. New navigation graphics.
RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio.
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The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? CD/DVD will not play (RHB only). ? Navigation accept screen will not clear (RHB only). ? Navigation shows ?acquiring signal? for an extended period of time (RHB only). ? New navigation graphics (RHB only). ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. ? Trip planner does not save a route after is was created (RHB only). ? Route guidance does not activate after the vehicle shuts down (RHB only). ? Longitude entry does not allow enough digits (RHB only).
Pre-Delivery & Maintenance
4 bulletinsVerify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
Suspension
4 bulletinsLower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye lubricant to the front lower control arm rear bushing.
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Customer may describe a creak or squeak noise coming from the front suspension. Noise is typically more noticeable during cold temperatures below 4C (40F), noise may go away when temperature warms up.
Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye lubricant to the front lower control arm rear bushing.
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Customer may describe a creak or squeak noise coming from the front suspension. Noise is typically more noticeable during cold temperatures below 4C (40F), noise may go away when temperature warms up.
Rattle Noise Heard From Front End Or Front Suspension This bulletin involves verifying the customer?s symptom/condition...
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and if necessary, replacing front struts. Rattle noise heard from the front strut of vehicle while driving over bumps on rough roads.
Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye lubricant to the front lower control arm rear bushing.
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Customer may describe a creak or squeak noise coming from the front suspension. Noise is typically more noticeable during cold temperatures below 4C (40F), noise may go away when temperature warms up.
Lighting
3 bulletinsService 4wd Light On, Message AWD System Service Required
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
HVAC & Climate
2 bulletinsACTUATOR - A/C AND HEATER
ACTUATOR - A/C AND HEATER
Hybrid & EV
1 bulletinWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
Tires & Wheels
1 bulletinIncorrect Wheel Certification Label This bulletin involves installing new wheel rim size overlay labels.
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Incorrect wheel rim size printed on certification label.
Steering
1 bulletinHands On Steering Wheel Message In EVIC