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2019 Jeep Cherokee TSBs

391 Technical Service Bulletins across 16 categories

Engine

86 bulletins
11026812

Service 4wd Light On, AWD System Service Required Message Illuminated.

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Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.

11024035

Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library.

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Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.

11013643

THROTTLE BODY

11006983

"2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil...

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pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block."

10247906

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247905

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247452

Service 4wd Light On, AWD System Service Required Message Illuminated.

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Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

10239957

Water Quality When Mixed With Engine Coolant

10236928

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil...

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pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.

10234379

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234378

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10231800

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil...

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pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.

10231750

Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP),...

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2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500X (FWD) (FB), (AWD), 2015 - 2018 Ram Promaster City (VM)

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10230029

Customer Complaint May Include Engine Oil Leak Or Consumption

10229804

2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add...

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oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performing an oil consumption verification test.

10229791

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...

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with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P02EE - Cylinder 1 Injector Circuit Performance. P02EF - Cylinder 2 Injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. P2C90 - Crankcase Ventilation System - Hose "A" Disconnected. P1D73 - AGS performance fault. P04FC - Crankcase Ventilation System Performance. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation(Enlarged Europe and Middle East/Africa) only equipped with Gas ParticulateFilter (GPF))(DTC will set when driving above 72 kph (45 mph). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P050B - Cold Start Ignition Timing Performance. P258B - Electric Vacuum Pump Performance. C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P2B95 - Cold Start Injection Pulse Performance. P062A - Fuel Pump Control Performance. P058C - Battery Monitor Module Temperature Monitoring Performance. P0607 - ECU Internal Performance. Injector performance faults for cylinders 2 - 4 map to DTC for incorrect cylinders. In addition the following software enhancement are included: AGS stuck condition (The customer won't see an issue, but this calibrationallows AGS performance fault - P1D73, to work correctly). Software corrects an issue with the wrong cylinder identification if an injectorcircuit performance fault is set in the PCM: If any of the series of injector control circuit faults are set, please refer tothe bullet-pointed list below to determine which injector to address.

10229327

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...

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with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P04FC - Crankcase Ventilation System Performance. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation(EMEA only equipped with Gas Particulate Filter (GPF))(DTC will set when driving above 72 kph (45 mph). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P050B - Cold Start Ignition Timing Performance. P258B - Electric Vacuum Pump Performance. C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P2B95 - Cold Start Injection Pulse Performance. P062A - Fuel Pump Control Performance. P058C - Battery Monitor Module Temperature Monitoring Performance. P0607 - ECU Internal Performance. Injector performance faults for cylinders 2 - 4 map to DTC for incorrect cylinders. In addition the following software enhancement are included:Software corrects an issue with the wrong cylinder identification if an injector circuit performance fault is set in the PCM:If any of the series of injector control circuit faults are set, please refer to the bullet-pointed list below to determine which injector to address.For reference, the correct injector circuit performance faults are listed below:P02EE - Cylinder 1 Injector Circuit Performance. P02EF - Cylinder 2 Injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. Customers may also experience the following condition:Audible noise from the Low Temperature Radiator (LTR) coolant pump, at low speeds. Abnormal noise from the radiator cooling fan. LTR runs too long after the engine is turned off.

10229323

Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque...

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specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.

10229320

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.

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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.

10229310

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

10228033

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: P1D83 - Implausible Engine Oil Temperature Signal Received. P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit P0616 - Starter Control Circuit Lo. - Starter Control Circuit High. P0607 - ECU Internal Performance

10224095

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Engine Start/Stop inoperative. Remote start inoperative(South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator

10224025

Check engine lamp on.

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Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced.

10224003

Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak.

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The o-ring is serviced separately and complete turbo replacement may not be necessary.

10223954

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance

10223551

Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software.

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(ETL, ETM, ETN Engines)

10223417

Customer Complaint May Include Engine Oil Leak Or Consumption

10223257

Customer Complaint May Include Engine Oil Leak Or Consumption

10221876

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Particulate matter (soot) sensor faults codes. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator

10221757

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...

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with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P04FC - Crankcase Ventilation System Performance. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation(EMEA only equipped with Gas Particulate Filter (GPF))(DTC will set when driving above 72 kph (45 mph). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P050B - Cold Start Ignition Timing Performance. P258B - Electric Vacuum Pump Performance. C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P2B95 - Cold Start Injection Pulse Performance. P062A - Fuel Pump Control Performance. P058C - Battery Monitor Module Temperature Monitoring Performance. P0607 - ECU Internal Performance. Injector performance faults for cylinders 2 - 4 map to DTC for incorrect cylinders. In addition the following software enhancement are included:Software corrects an issue with the wrong cylinder identification if an injector circuit performance fault is set in the PCM:If any of the series of injector control circuit faults are set, please refer to the bullet-pointed list below to determine which injector to address.For reference, the correct injector circuit performance faults are listed below:P02EE - Cylinder 1 Injector Circuit Performance. P02EF - Cylinder 2 Injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. Customers may also experience the following condition:Audible noise from the Low Temperature Radiator (LTR) coolant pump, at low speeds. Abnormal noise from the radiator cooling fan. LTR runs too long after the engine is turned off.

10221753

Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque...

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specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.

10221750

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.

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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.

10221740

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221277

Customer Complaint May Include Engine Oil Leak Or Consumption

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220613

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High.P0607 - ECU Internal Performance.

10220074

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance Plausibility.

10220073

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.

10220013

HANDS FREE ASSEMBLY, Power Liftgate For a concern of intermittent operation of the liftgate kick sensor, replacing this...

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part with another AA level part will not resolve the concern. When the vehicle is in sleep mode (key off for more than 15 minutes) and an improper kick is detected, the module fails to send a signal for subsequent good kicks but is resolved with a key cycle. Engineering is working on a solution ETA Feb 2020. Do not replace with another AA level part for this concern or the issue will persist.

10212473

Customer Complaint May Include Engine Oil Leak Or Consumption

10198351

Customer Complaint May Include Engine Oil Leak Or Consumption

10190667

Customer complaint may include engine oil leak/consumption.

10190589

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...

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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10188817

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High.P0607 - ECU Internal Performance.

10184773

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition: Engine Start/Stop inoperative. Remote start inoperative (South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator

10184702

Check engine lamp on.

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Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced.

10184680

Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak.

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The o-ring is serviced separately and complete turbo replacement may not be necessary.

10184473

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Engine Start/Stop inoperative. Remote start inoperative(South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator

10184402

Check engine lamp on.

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Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced.

10184380

Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak.

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The o-ring is serviced separately and complete turbo replacement may not be necessary.

10183065

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance

10181610

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance Plausibility.

10181553

(Revision A) No Start, Check Engine Lamp On, Multiple Cluster Warning Lamps On

10181516

CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring...

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seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring. The blue O-Ring (thicker cross section than green & black) is part 68029300A$.~ If ordering this oil filler cap for a warranty repair due to a damaged/missing O-ring, please note that returned caps replaced for an O-ring issue will be subject to chargeback.

10180266

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Particulate matter (soot) sensor faults codes. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator

10178684

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...

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with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P04FC - Crankcase Ventilation System Performance. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation(EMEA only equipped with Gas Particulate Filter (GPF))(DTC will set when driving above 72 kph (45 mph). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P050B - Cold Start Ignition Timing Performance. P258B - Electric Vacuum Pump Performance. C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P2B95 - Cold Start Injection Pulse Performance. P062A - Fuel Pump Control Performance. P058C - Battery Monitor Module Temperature Monitoring Performance. P0607 - ECU Internal Performance. Injector performance faults for cylinders 2 - 4 map to DTC for incorrect cylinders. In addition the following software enhancement are included:Software corrects an issue with the wrong cylinder identification if an injector circuit performance fault is set in the PCM:If any of the series of injector control circuit faults are set, please refer to the bullet-pointed list below to determine which injector to address.For reference, the correct injector circuit performance faults are listed below:P02EE - Cylinder 1 Injector Circuit Performance. P02EF - Cylinder 2 Injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. Customers may also experience the following condition:Audible noise from the Low Temperature Radiator (LTR) coolant pump, at low speeds. Abnormal noise from the radiator cooling fan. LTR runs too long after the engine is turned off.

10178680

Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque...

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specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.

10178677

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.

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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.

10178667

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

10176586

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.

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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.

10176578

2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.

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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.

10176577

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs:P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance

10175693

No Start, Check Engine Lamp On, Multiple Cluster Warning Lamps On

10175649

Customer complaint may include MIL/Check Engine lamp on.

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Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is active.

10175568

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P050B - Cold Start Ignition Timing Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.

10175547

Flash: Electric Power Steering (EPS) Module Enhancements This bulletin involves updating the EPS module with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C2217-00 - Electric Power Steering Module Internal.If C2217-00 is active and there is no steering assist with the engine running, this Bulletin does not apply. Normal diagnosis should be performed. In addition, customers may experience one or more of the following concerns:Vehicle may have a slight pull during heavy acceleration.The vehicle pull mentioned only applies to a potential torque steer condition which may occur under heavy acceleration. All other vehicle pulling symptoms need to be diagnosed separate from this bulletin. The customer may experience a warning notification ?Service Power Steering? in the Electronic Vehicle Information Center (EVIC).

10175532

2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.

10175155

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P050B - Cold Start Ignition Timing Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.

10175134

Flash: Electric Power Steering (EPS) Module Enhancements This bulletin involves updating the EPS module with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C2217-00 - Electric Power Steering Module Internal.If C2217-00 is active and there is no steering assist with the engine running, this Bulletin does not apply. Normal diagnosis should be performed. In addition, customers may experience one or more of the following concerns:Vehicle may have a slight pull during heavy acceleration.The vehicle pull mentioned only applies to a potential torque steer condition which may occur under heavy acceleration. All other vehicle pulling symptoms need to be diagnosed separate from this bulletin. The customer may experience a warning notification ?Service Power Steering? in the Electronic Vehicle Information Center (EVIC).

10175119

2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatone or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.

10174235

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P050B - Cold Start Ignition Timing Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.

10174214

Flash: Electric Power Steering (EPS) Module Enhancements This bulletin involves updating the EPS module with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C2217-00 - Electric Power Steering Module Internal.If C2217-00 is active and there is no steering assist with the engine running, this Bulletin does not apply. Normal diagnosis should be performed. In addition, customers may experience one or more of the following concerns:Vehicle may have a slight pull during heavy acceleration.The vehicle pull mentioned only applies to a potential torque steer condition which may occur under heavy acceleration. All other vehicle pulling symptoms need to be diagnosed separate from this bulletin. The customer may experience a warning notification ?Service Power Steering? in the Electronic Vehicle Information Center (EVIC).

10174199

2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatone or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.

10173359

Camshaft Whining Noise This bulletin involves replacing the camshaft.

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The customer may describe the following: An excessive whining noise coming from the engine. Whining noise can usually be heard at idle.

10173354

Camshaft Whining Noise This bulletin involves replacing the camshaft.

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The customer may describe the following:An excessive whining noise coming from the engine. Whining noise can usually be heard at idle.

10169222

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance Plausibility.

10169221

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.

10169161

HANDS FREE ASSEMBLY, Power Liftgate For a concern of intermittent operation of the liftgate kick sensor, replacing this...

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part with another AA level part will not resolve the concern. When the vehicle is in sleep mode (key off for more than 15 minutes) and an improper kick is detected, the module fails to send a signal for subsequent good kicks but is resolved with a key cycle. Engineering is working on a solution ETA Feb 2020. Do not replace with another AA level part for this concern or the issue will persist.

10168499

Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves updating the IPC with the latest available software.

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Customers may comment on one or more of the following:Messages such as ?Engine Will Not Restart In XXX KM, Refill DEF? or ?Engine Will Not Restart, Refill DEF? display in the Electronic Vehicle Information Center (EVIC) for three seconds then disappear. Arabic messages are not displayed correctly in the IPC.

10168464

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak. Customers may also comment on one or more of the following: Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.

10168431

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one ormore of the following Diagnostic Trouble Codes (DTCs) have been set:P0456 - EVAP System Small Leak. P06EF - Engine Restart Performance. Customers may also comment on the following:The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied with DTC P06EF.

10168388

SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals.

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None of the seals from the PTU side will need to be replaced whenever the ATX stubshaftis replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft,it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft-PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

10166603

Knock or Clunk Type Noise In Front Left Suspension This bulletin involves inspecting and possibly replacing the spring...

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in the left front strut assembly. Knocking type noise coming from the front left side of the vehicle.

10166595

Knock or Clunk Type Noise In Front Left Suspension This bulletin involves inspecting and possibly replacing the spring...

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in the left front strut assembly. Knocking type noise coming from the front left side of the vehicle.

Infotainment

81 bulletins
10251785

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

10243153

Apple CarPlay Does Not Work Or Not Connecting

10242779

Customer Satisfaction Notification ZD7 - Radio Software update

10241056

Customer Satisfaction Notification ZD7 - Radio Software Update

10240004

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

10240002

Customer Satisfaction Notification ZD7 - Radio Software Update

10231815

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following:...

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Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

10230541

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

10230194

Head unit button stuck DTC code B14DA-2A

10230134

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10230078

Radio Reboot Continually

10230077

Bubbles Or Delamination On The Radio Display

10230066

Radio Reboot Continually

10230056

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10230054

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10230048

Radio Volume Uncontrollable Or Changing On Its Own

10230032

Radio Screen Freeze, Blank Screen And Reset

10229805

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware...

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Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device

10229285

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10229038

?Device Not Supported? Message on the radio screen

10228064

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates

10224030

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10223466

Radio Reboot Continually

10223465

Bubbles Or Delamination On The Radio Display

10223454

Radio Reboot Continually

10223444

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223442

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10223436

Radio Volume Uncontrollable Or Changing On Its Own

10223420

Radio Screen Freeze, Blank Screen And Reset

10223362

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10223306

Radio Reboot Continually

10223305

Bubbles Or Delamination On The Radio Display

10223294

Radio Reboot Continually

10223284

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223282

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10223276

Radio Volume Uncontrollable Or Changing On Its Own

10223260

Radio Screen Freeze, Blank Screen And Reset

10223076

?Device Not Supported? Message on the radio screen

10222974

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10222947

Connected Services Will Not Work After Radio Replacement

10221843

Radio UConnect GPS Based Trip Computer Missing

10221715

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10221608

Head unit button stuck DTC code B14DA-2A

10221336

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10221269

Error Code 20 Message On the Radio Screen

10221259

Error Code 20 Message On the Radio Screen

10221258

Radio Screen Freeze, Blank Screen And Reset

10221177

Radio Screen Freeze, Blank Screen And Reset

10221137

Apple CarPlay Does Not Work Or Not Connecting

10220911

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10220694

?Device Not Supported? Message on the radio screen

10219982

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218521

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10212486

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.

10212297

?Device Not Supported? Message on the radio screen

10198456

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10198400

Radio Reboot Continually

10198399

Bubbles Or Delamination On The Radio Display

10198388

Radio Reboot Continually

10198378

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10198376

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10198370

Radio Volume Uncontrollable Or Changing On Its Own

10198354

Radio Screen Freeze, Blank Screen And Reset

10194030

Radio Screen Freeze, Blank Screen And Reset

10193990

Apple CarPlay Does Not Work Or Not Connecting

10190658

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10184707

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10184407

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

10181558

Navigation Shows Incorrect Location

10180233

Radio UConnect GPS Based Trip Computer Missing

10178642

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10177471

VP2R Radio Clock Not Keeping Time

10176540

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

10176514

Remote Phone App Does Not Communicate With Vehicle Radio

10175689

Radio Issues With iPhone 11

10175688

Error Code 20 Message On the Radio Screen

10175504

Satellite Radio Inoperative Radio Has Code B156B-13.

10175091

Satellite Radio Inoperative Radio Has Code B156B-13.

10174171

Satellite Radio Inoperative Radio Has Code B156B-13.

10173305

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

Electrical

75 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11025508

ESC Light Illuminated.

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DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11015810

"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...

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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10239969

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...

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software.

10234424

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10230301

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10230183

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10229769

Malfunction Indicator Lamp (MIL) Illuminated.

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Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.

10229479

Battery Drain Suspected or "Identified" From USB or Media Hub

10229059

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10229041

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10227721

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

10225342

Battery Drain Suspected or "Identified" From USB or Media Hub

10225205

Battery Drain Suspected or "Identified" From USB or Media Hub

10224601

Powertrain Control Module.

10224085

Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201001 Refer to China Joint Venture (JV) released...

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document AN-K4MCA-18-20201001, for details on this service action.

10223976

Flash: Powertrain Control Module (PCM) Updates The previous release for this PCM software has been removed.

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Software updates to correct issues will be re-released by the end of 4th quarter 2020.

10223765

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

10223552

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

10223097

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10223079

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10222964

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

10221597

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221228

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.

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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

10221225

ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2.

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If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.

10221181

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

10221164

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10221153

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

10221152

Battery Tester Warranty Code Procedures, Medtronic Update Process

10220715

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10220697

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10220583

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)

10220557

CEL Lamp On, Drained Battery No Start, DTC B25A9-00 Front Door Handle Sense

10215961

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34.

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Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

10215924

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

10212318

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10212300

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10194078

ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2.

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If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.

10194034

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

10194017

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

10188787

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)

10188761

CEL Lamp On, Drained Battery No Start, DTC B25A9-00 Front Door Handle Sense

10187674

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

10187140

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34.

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Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

10187103

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

10184763

Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201001 Refer to China Joint Venture (JV) released...

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document AN-K4MCA-18-20201001, for details on this service action.

10184463

Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201001 Refer to China Joint Venture (JV) released...

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document AN-K4MCA-18-20201001, for details on this service action.

10183087

Flash: Powertrain Control Module (PCM) Updates The previous release for this PCM software has been removed.

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Software updates to correct issues will be re-released by the end of 4th quarter 2020.

10181624

Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the DCU with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:U05A3-00 - Invalid Data Received From Reductant Quality Module. P20F4-00 - Reductant Consumption Too Low. P20F5-00 - Reductant Consumption Too High. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.

10181623

Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20200908 Refer to China Joint Venture (JV) released...

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document AN-K4MCA-18-20200908, for details on this service action.

10177497

SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10175690

Cluster Warning Lamps On, Vehicle Does Not Start, Battery Lamp Illuminates At Times During Driving

10175545

Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate...

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Electronic Power Steering (EPS) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204-55 - ECU Configuration Mismatch - Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.

10175132

Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate...

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Electronic Power Steering (EPS) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204-55 - ECU Configuration Mismatch - Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.

10174212

Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate...

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Electronic Power Steering (EPS) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204-55 - ECU Configuration Mismatch - Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.

10173328

Key Programming, Security Pin Request, Pin Invalid

10173320

ESC Light Illuminated.

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DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE

10173303

2019 KL, Cherokee, Battery Dead, No Crank, No Start

10170406

Flash: Radio Frequency Hub Module (RF-HUB) Updates AN-K4MCA-08-20191203 Refer to China Joint Venture (JV) released...

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document AN-K4MCA-08-20191203, for details on this service action.

10170377

Flash: Electric Power Steering (EPS) Module Enhancements - AN-K4MCA-19-20191030 Refer to China Joint Venture (JV)...

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released document AN-K4MCA-19-20191030, for details on this service action.

10168453

Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20191009 Refer to China Joint Venture (JV) released...

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document AN-K4MCA-18-20191009, for details on this service action.

10166601

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24.

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Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.

10166599

Flash: Powertrain Control Module (PCM) Updates - AN-K4-21-20190516 Refer to China Joint Venture (JV) released document...

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AN-K4-21-20190516, for details on this service action.

10166585

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24.

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Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

10166537

RADIO [RES] - New and/or Service Exchange For RES radio concerns.

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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

Body & Paint

40 bulletins
11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11012884

Door Latch, Handle And Ajar Additional Service Information.

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

10247995

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10236969

Mirror

10234468

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10224039

(Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle

10223987

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10223554

Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently

10223548

Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle

10221161

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

10220521

The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active

10220098

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10220011

COVER, Handle (Interior Liftgate Handle) For a concern of the liftgate handle or cover coming loose and falling off...

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while functioning it and the vehicle build date is after 4/30/2019, please contact Joyce Elsner at (248) 705-9579 to get both the trim panel and outer handle set back for further analysis. If no response in 15 minutes, proceed with repair.

10219998

LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch.

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Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.

10214585

A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.

10194014

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

10188725

The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active

10184716

(Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle

10184416

(Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle

10183098

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10181567

(Revision C) Hood Flutter or Shake While Driving

10177499

Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently

10177493

Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle

10175671

Water Leak On Floor Near A Pillar

10175664

Window Slow To Raise Or Lower May Be Noisy

10175650

Hood Flutter or Shake While Driving

10175465

Water Leak In Area Of A Pillar Or On Passenger Floor

10175053

Water Leak In Area Of A Pillar Or On Passenger Floor

10174133

Water Leak In Area Of A Pillar Or On Passenger Floor

10173316

Water Leak On Floor Near A Pillar

10169246

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10169159

COVER, Handle (Interior Liftgate Handle) For a concern of the liftgate handle or cover coming loose and falling off...

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while functioning it and the vehicle build date is after 4/30/2019, please contact Joyce Elsner at (248) 705-9579 to get both the trim panel and outer handle set back for further analysis. If no response in 15 minutes, proceed with repair.

10169146

LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch.

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Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.

Lighting

34 bulletins
11029670

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...

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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11021010

Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.

11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

11014385

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. "

11006241

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses."

11002805

"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...

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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."

10251854

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses.

10236957

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

10231711

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

10229743

U11E9 Lost Communication with AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

10229291

Blind Spot Indicator Light Remains On In High Ambient Temperatures

10223928

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

10223532

Service 4wd Light On, Message AWD System Service Required

10221841

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

10221721

Blind Spot Indicator Light Remains On In High Ambient Temperatures

10221500

Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation...

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clearing.

10221203

Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp...

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condensation clearing that is now available in the service information.

10220895

Transfer Case Terrain Selector Switch LED Inoperative

10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10219970

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

10218509

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

10214595

Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate the procedure for rear tail lamp condensation clearing.

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Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operatingtemperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e., a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into avapor. Turning the tail lamps on will usually accelerate this process.Clear Tail Lamp AssemblyTail Lamp Assembly with CondensationImages are not specific to vehicle, and only used for showing the tail lamps either clearFig.1or having a condensation build up within the tail lamp assemblyFig.2per the procedure.

10194056

Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp...

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condensation clearing that is now available in the service information.

10190642

Transfer Case Terrain Selector Switch LED Inoperative

10183039

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

10181549

(Revision A) U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

10180231

U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

10178648

Blind Spot Indicator Light Remains On In High Ambient Temperatures

10177477

Service 4wd Light On, Message AWD System Service Required

10175621

HEADLAMP After performing the headlamp condensation clearing service procedure in Service Library (#0820118820), If the...

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headlamp(s) is/are being replaced for a Moisture/Condensation issue, please e-mail pictures of the Moisture/Condensation issue to: FCA Redacted Content Then proceed with the repair. Questions?: Call FCA Redacted Content.

10175505

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

10175092

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

10174172

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.

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A U11E9, or B16FB-15 may be set

Other

25 bulletins
10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10225989

Flat Tow Or Recreational Towing KL Cherokee

10223559

Blind Spot Or Park Assist Warnings, False Activation

10223547

Volume Uncontrollable Or Stuck On High

10221813

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10221446

Panasonic VP4R Wi-Fi New Enrollment Pause

10221425

Panasonic VP4R Wi-Fi New Enrollment Pause

10221154

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10220548

Favorite Song On-Air Alert List Empty

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10219992

Front Click Noise at Low Speed Turns

10214578

Panasonic VP4R Wi-Fi New Enrollment Pause

10194007

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10188752

Favorite Song On-Air Alert List Empty

10180203

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10177504

Blind Spot Or Park Assist Warnings, False Activation

10177492

Volume Uncontrollable Or Stuck On High

10176529

Intermittently The Stop/Start (ESS) System Is Inoperative

10175743

Disinfectant Solution Recommended for COVID-19

10175680

Phone Contacts Will Not Load

10175663

Cruise Control Inoperative

10175662

Apps Or Icons Grayed Out

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

Fuel System

9 bulletins
11012010

FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.

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If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10223535

Travellink Fuel Prices Are Incorrect

10220071

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10220069

Instrument Panel Cluster (IPC) Message about Diesel Particulate Filter (DPF) Regeneration

10177480

Travellink Fuel Prices Are Incorrect

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

10169219

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10169217

Instrument Panel Cluster (IPC) Message about Diesel Particulate Filter (DPF) Regeneration

Software & Calibration

9 bulletins
11011799

Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of...

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updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.

10230139

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...

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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

10223501

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...

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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

10223367

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...

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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

10221334

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...

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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

10215950

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...

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seat side shields are replaced the buckle will need to be replacedas well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle willneed to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

10212508

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...

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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

10198461

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...

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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

10187129

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...

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seat side shields are replaced the buckle will need to be replacedas well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle willneed to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

Transmission

7 bulletins
10229816

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.

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? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10218443

DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design,...

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Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The changes are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK2 = 1-spd RDM 2014 - 2015 VINs were built with a 1-speed RDM used a 24 plate clutch design. New service RDMs 68550586A$ use a 20-plate design. 1.1) If replacing the RDM 24 plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. 68550586A$ service RDMs have a 20 clutch plate design Not all 20-plate RDMs have the new pump design. The new pump requires a new DLCM. All new service RDMs are shipped with the new pump design. If a new 68550586AA service RDMs is installed, then replace the DLCM with new DLCM 68540647AA - 1-spd designed for the 20-plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then If the RDM is the original 24 plate design then use 68540645AA - 1-spd, 24 plate DLCM AND replace the pump with 68551790AA If the RDM is the new 20 plate design then use 68540647AA - 1-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). Use 68540645AA for the 24 plate RDM with a new pump. Use 68540647AA for the 20 plate RDM with a new pump. 2) For 2016 and later VINs with DK2 = 1-spd RDM Early 2016 were built with 68090612AG 24 plate RDMs. Use Section 1 ?For 2014/5 VINs with DK2 = 1-spd RDM? to resolve. The balance of M

10218442

DIFFERENTIAL, Rear Axle (KL 4WD w/DK4 = 2-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design,...

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Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The chages are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK4 = 2-spd RDM 2014 - 2015 VINs built with a 2-speed RDM used a 24 plate clutch design. Service RDMs (DK4: 68545100AA and DK4 + AWL: 68545101AA) have a 20-plate design. 1.1) If replacing the RDM 24-plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. Both 68545100A$ and 68545101A$ service RDMs have a 20 clutch plate design Not all 20 plate RDMs have the new pump design. The new pump requires a new DLCM. All new service RDMs are shipped with the new pump design. If a new 20 plate service RDM is installed, then replace the DLCM with new DLCM 68383660AE - 2-spd designed for the 20 plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then If the RDM is the original 24 plate design then use 68540646AA - 2-spd, 24 plate DLCM AND also replace the pump with 68551790AA new pump. If the RDM is the new 20 plate design then use 68383660AE - 2-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). Use 68540646AA for the 24-plate RDM with a new pump. Use 68383660AE for the 20-plate RDM with a new pump. 2) Early 2016 were built with 24 plate RDMs. These include p/n?s 68090615AJ (2spd std), and 52123642AJ (2spd locker). Use Secti

10181604

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may experience any one of the following: An audible clunk after applying throttle from a coasting condition, predominantly in fifth and sixth gear while driving 48-72 kph (30-45 mph). Poor shift quality or ?bump? experienced during 2-1 coast downs with light brake or no brake applied. Vehicle does not default to automatic drive. Paddle shifters are disabled. "Shift not allowed' displayed in cluster when attempting to upshift while already in 9th gear.

10175623

COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part #...

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68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks

10162572

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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The customer may describe the following:Poor 1-2 or 2-3 upshifting.

Pre-Delivery & Maintenance

6 bulletins
11026652

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

11022027

Verify Reman part number availability.

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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

11022026

Verify Reman part number availability.

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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

11011774

Backup Camera Poor Image Quality Inspection

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

Brakes

5 bulletins
11000172

SWITCH - BRAKE

10248508

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers.

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If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

10244347

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers.

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If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

10220949

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.

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The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English. Radio may reset after Bluetooth phone receives two text messages one after another. False message displayed ?turn vehicle to run? or ? key on to access menu? when the ignition is already in the run position. Jeep off road page is missing. Latitude and Longitude values on the Jeep off road page is missing. Russian language missing. In addition, the following enhancement are included in this update:Add auto park brake functionality to the control setting in the radio.

10190696

UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.

Read full bulletin

The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English. Radio may reset after Bluetooth phone receives two text messages one after another. False message displayed ?turn vehicle to run? or ? key on to access menu? when the ignition is already in the run position. Jeep off road page is missing. Latitude and Longitude values on the Jeep off road page is missing. Russian language missing. In addition, the following enhancement are included in this update:Add auto park brake functionality to the control setting in the radio.

Hybrid & EV

4 bulletins
10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

10224022

(Rev. A) Power Inverter Load Ratings

10184699

(Rev. A) Power Inverter Load Ratings

10184399

(Rev. A) Power Inverter Load Ratings

Tires & Wheels

4 bulletins
10230087

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10223475

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10223315

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

10198409

Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001

Suspension

3 bulletins
11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

10221787

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10180177

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Steering

2 bulletins
10231745

Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10

10175674

Hands On Steering Wheel Message In EVIC

HVAC & Climate

1 bulletin
10220891

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...

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system