2019 Jeep Cherokee TSBs
391 Technical Service Bulletins across 16 categories
Categories
Engine
86 bulletinsService 4wd Light On, AWD System Service Required Message Illuminated.
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Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library.
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Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
THROTTLE BODY
"2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil...
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pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block."
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Service 4wd Light On, AWD System Service Required Message Illuminated.
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Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.
Water Quality When Mixed With Engine Coolant
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil...
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pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil...
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pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.
Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP),...
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2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500X (FWD) (FB), (AWD), 2015 - 2018 Ram Promaster City (VM)
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add...
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oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performing an oil consumption verification test.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...
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with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P02EE - Cylinder 1 Injector Circuit Performance. P02EF - Cylinder 2 Injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. P2C90 - Crankcase Ventilation System - Hose "A" Disconnected. P1D73 - AGS performance fault. P04FC - Crankcase Ventilation System Performance. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation(Enlarged Europe and Middle East/Africa) only equipped with Gas ParticulateFilter (GPF))(DTC will set when driving above 72 kph (45 mph). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P050B - Cold Start Ignition Timing Performance. P258B - Electric Vacuum Pump Performance. C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P2B95 - Cold Start Injection Pulse Performance. P062A - Fuel Pump Control Performance. P058C - Battery Monitor Module Temperature Monitoring Performance. P0607 - ECU Internal Performance. Injector performance faults for cylinders 2 - 4 map to DTC for incorrect cylinders. In addition the following software enhancement are included: AGS stuck condition (The customer won't see an issue, but this calibrationallows AGS performance fault - P1D73, to work correctly). Software corrects an issue with the wrong cylinder identification if an injectorcircuit performance fault is set in the PCM: If any of the series of injector control circuit faults are set, please refer tothe bullet-pointed list below to determine which injector to address.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...
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with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P04FC - Crankcase Ventilation System Performance. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation(EMEA only equipped with Gas Particulate Filter (GPF))(DTC will set when driving above 72 kph (45 mph). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P050B - Cold Start Ignition Timing Performance. P258B - Electric Vacuum Pump Performance. C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P2B95 - Cold Start Injection Pulse Performance. P062A - Fuel Pump Control Performance. P058C - Battery Monitor Module Temperature Monitoring Performance. P0607 - ECU Internal Performance. Injector performance faults for cylinders 2 - 4 map to DTC for incorrect cylinders. In addition the following software enhancement are included:Software corrects an issue with the wrong cylinder identification if an injector circuit performance fault is set in the PCM:If any of the series of injector control circuit faults are set, please refer to the bullet-pointed list below to determine which injector to address.For reference, the correct injector circuit performance faults are listed below:P02EE - Cylinder 1 Injector Circuit Performance. P02EF - Cylinder 2 Injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. Customers may also experience the following condition:Audible noise from the Low Temperature Radiator (LTR) coolant pump, at low speeds. Abnormal noise from the radiator cooling fan. LTR runs too long after the engine is turned off.
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque...
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specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: P1D83 - Implausible Engine Oil Temperature Signal Received. P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit P0616 - Starter Control Circuit Lo. - Starter Control Circuit High. P0607 - ECU Internal Performance
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Engine Start/Stop inoperative. Remote start inoperative(South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator
Check engine lamp on.
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Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced.
Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak.
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The o-ring is serviced separately and complete turbo replacement may not be necessary.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software.
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(ETL, ETM, ETN Engines)
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Particulate matter (soot) sensor faults codes. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...
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with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P04FC - Crankcase Ventilation System Performance. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation(EMEA only equipped with Gas Particulate Filter (GPF))(DTC will set when driving above 72 kph (45 mph). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P050B - Cold Start Ignition Timing Performance. P258B - Electric Vacuum Pump Performance. C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P2B95 - Cold Start Injection Pulse Performance. P062A - Fuel Pump Control Performance. P058C - Battery Monitor Module Temperature Monitoring Performance. P0607 - ECU Internal Performance. Injector performance faults for cylinders 2 - 4 map to DTC for incorrect cylinders. In addition the following software enhancement are included:Software corrects an issue with the wrong cylinder identification if an injector circuit performance fault is set in the PCM:If any of the series of injector control circuit faults are set, please refer to the bullet-pointed list below to determine which injector to address.For reference, the correct injector circuit performance faults are listed below:P02EE - Cylinder 1 Injector Circuit Performance. P02EF - Cylinder 2 Injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. Customers may also experience the following condition:Audible noise from the Low Temperature Radiator (LTR) coolant pump, at low speeds. Abnormal noise from the radiator cooling fan. LTR runs too long after the engine is turned off.
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque...
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specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High.P0607 - ECU Internal Performance.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance Plausibility.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.
HANDS FREE ASSEMBLY, Power Liftgate For a concern of intermittent operation of the liftgate kick sensor, replacing this...
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part with another AA level part will not resolve the concern. When the vehicle is in sleep mode (key off for more than 15 minutes) and an improper kick is detected, the module fails to send a signal for subsequent good kicks but is resolved with a key cycle. Engineering is working on a solution ETA Feb 2020. Do not replace with another AA level part for this concern or the issue will persist.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaint may include engine oil leak/consumption.
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...
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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High.P0607 - ECU Internal Performance.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition: Engine Start/Stop inoperative. Remote start inoperative (South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator
Check engine lamp on.
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Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced.
Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak.
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The o-ring is serviced separately and complete turbo replacement may not be necessary.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Engine Start/Stop inoperative. Remote start inoperative(South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator
Check engine lamp on.
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Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced.
Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak.
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The o-ring is serviced separately and complete turbo replacement may not be necessary.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance Plausibility.
(Revision A) No Start, Check Engine Lamp On, Multiple Cluster Warning Lamps On
CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring...
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seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring. The blue O-Ring (thicker cross section than green & black) is part 68029300A$.~ If ordering this oil filler cap for a warranty repair due to a damaged/missing O-ring, please note that returned caps replaced for an O-ring issue will be subject to chargeback.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Particulate matter (soot) sensor faults codes. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM)...
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with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:P04FC - Crankcase Ventilation System Performance. P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation(EMEA only equipped with Gas Particulate Filter (GPF))(DTC will set when driving above 72 kph (45 mph). P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P050B - Cold Start Ignition Timing Performance. P258B - Electric Vacuum Pump Performance. C1252-92 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P2B95 - Cold Start Injection Pulse Performance. P062A - Fuel Pump Control Performance. P058C - Battery Monitor Module Temperature Monitoring Performance. P0607 - ECU Internal Performance. Injector performance faults for cylinders 2 - 4 map to DTC for incorrect cylinders. In addition the following software enhancement are included:Software corrects an issue with the wrong cylinder identification if an injector circuit performance fault is set in the PCM:If any of the series of injector control circuit faults are set, please refer to the bullet-pointed list below to determine which injector to address.For reference, the correct injector circuit performance faults are listed below:P02EE - Cylinder 1 Injector Circuit Performance. P02EF - Cylinder 2 Injector Circuit Performance. P02F0 - Cylinder 3 Injector Circuit Performance. P02F1 - Cylinder 4 Injector Circuit Performance. Customers may also experience the following condition:Audible noise from the Low Temperature Radiator (LTR) coolant pump, at low speeds. Abnormal noise from the radiator cooling fan. LTR runs too long after the engine is turned off.
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque...
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specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
2.4L Engine Oil Consumption Test This bulletin involves performing an oil consumption verification test.
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The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs:P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance
No Start, Check Engine Lamp On, Multiple Cluster Warning Lamps On
Customer complaint may include MIL/Check Engine lamp on.
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Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is active.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P050B - Cold Start Ignition Timing Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.
Flash: Electric Power Steering (EPS) Module Enhancements This bulletin involves updating the EPS module with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C2217-00 - Electric Power Steering Module Internal.If C2217-00 is active and there is no steering assist with the engine running, this Bulletin does not apply. Normal diagnosis should be performed. In addition, customers may experience one or more of the following concerns:Vehicle may have a slight pull during heavy acceleration.The vehicle pull mentioned only applies to a potential torque steer condition which may occur under heavy acceleration. All other vehicle pulling symptoms need to be diagnosed separate from this bulletin. The customer may experience a warning notification ?Service Power Steering? in the Electronic Vehicle Information Center (EVIC).
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P050B - Cold Start Ignition Timing Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.
Flash: Electric Power Steering (EPS) Module Enhancements This bulletin involves updating the EPS module with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C2217-00 - Electric Power Steering Module Internal.If C2217-00 is active and there is no steering assist with the engine running, this Bulletin does not apply. Normal diagnosis should be performed. In addition, customers may experience one or more of the following concerns:Vehicle may have a slight pull during heavy acceleration.The vehicle pull mentioned only applies to a potential torque steer condition which may occur under heavy acceleration. All other vehicle pulling symptoms need to be diagnosed separate from this bulletin. The customer may experience a warning notification ?Service Power Steering? in the Electronic Vehicle Information Center (EVIC).
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatone or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0780 - Gear Shift Malfunction. P050B - Cold Start Ignition Timing Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.
Flash: Electric Power Steering (EPS) Module Enhancements This bulletin involves updating the EPS module with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C2217-00 - Electric Power Steering Module Internal.If C2217-00 is active and there is no steering assist with the engine running, this Bulletin does not apply. Normal diagnosis should be performed. In addition, customers may experience one or more of the following concerns:Vehicle may have a slight pull during heavy acceleration.The vehicle pull mentioned only applies to a potential torque steer condition which may occur under heavy acceleration. All other vehicle pulling symptoms need to be diagnosed separate from this bulletin. The customer may experience a warning notification ?Service Power Steering? in the Electronic Vehicle Information Center (EVIC).
2.4L Ignition Coil Boot Replacement This bulletin involves replacing all four ignition coil insulating boots.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatone or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0300 - Multiple Cylinder Misfire P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. Some customers may also experience the following condition:Rough running engine.
Camshaft Whining Noise This bulletin involves replacing the camshaft.
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The customer may describe the following: An excessive whining noise coming from the engine. Whining noise can usually be heard at idle.
Camshaft Whining Noise This bulletin involves replacing the camshaft.
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The customer may describe the following:An excessive whining noise coming from the engine. Whining noise can usually be heard at idle.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressure Control Circuit Stuck Off. P06DE - Engine Oil Pressure Control Circuit Stuck On. B25C7 - Driver Door Ajar Switch 2 Circuit Low. B25C8 - Driver Door Ajar Switch 2 Circuit High. B25C9 - Driver Door Ajar Switch 2 Stuck Closed. B25CB - Driver Door Ajar Switch 1/Driver Door Ajar Switch 2 Correlation. C10D0 - Electronic Park Brake Module Deactivated. P0EA5 - DC/DC Converter 2 Performance. P0EA6 - DC/DC Converter 2 Over Temperature. P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. U0128 - Lost Communication With Park Brake Control Module. U0151 - Lost Communication With Occupant Restraint Controller. U0416 - Implausible Data Received From Esp. U0418 - Implausible Data Received From Brake System Control Module 1. U0599 - Invalid Data Received From DC to DC Converter Control Module "A". U0299 - LOC With DC-DC Convertor 2. U1409 - Implausible LF WSS Received. U140A - Implausible RF WSS Received. U059A - Invalid Data Received From DC to DC Converter Control Module "B". C0542 - Brake Pressure Sensor 2 Circuit Low. C0543 - Brake Pressure Sensor 2 Circuit High. P258A - Electric Vacuum Pump Circuit (turn MIL off, switch to 1 trip fault). P0616 - Starter Control Circuit Low. P0617 - Starter Control Circuit High. P0607 - ECU Internal Performance. P3032 - Barometric Pressure Sensor Performance Plausibility.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. Customers may also comment on one or more of the following:Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.
HANDS FREE ASSEMBLY, Power Liftgate For a concern of intermittent operation of the liftgate kick sensor, replacing this...
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part with another AA level part will not resolve the concern. When the vehicle is in sleep mode (key off for more than 15 minutes) and an improper kick is detected, the module fails to send a signal for subsequent good kicks but is resolved with a key cycle. Engineering is working on a solution ETA Feb 2020. Do not replace with another AA level part for this concern or the issue will persist.
Flash: Instrument Panel Cluster (IPC) Updates This bulletin involves updating the IPC with the latest available software.
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Customers may comment on one or more of the following:Messages such as ?Engine Will Not Restart In XXX KM, Refill DEF? or ?Engine Will Not Restart, Refill DEF? display in the Electronic Vehicle Information Center (EVIC) for three seconds then disappear. Arabic messages are not displayed correctly in the IPC.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak. Customers may also comment on one or more of the following: Extended engine crank times or possibly a no start condition(South Korea with Sales Code EDD only). The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied withDTC P06EF.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one ormore of the following Diagnostic Trouble Codes (DTCs) have been set:P0456 - EVAP System Small Leak. P06EF - Engine Restart Performance. Customers may also comment on the following:The engine fails to restart while in Engine Stop/Start (ESS) mode. This is usually accompanied with DTC P06EF.
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals.
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None of the seals from the PTU side will need to be replaced whenever the ATX stubshaftis replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft,it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft-PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Knock or Clunk Type Noise In Front Left Suspension This bulletin involves inspecting and possibly replacing the spring...
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in the left front strut assembly. Knocking type noise coming from the front left side of the vehicle.
Knock or Clunk Type Noise In Front Left Suspension This bulletin involves inspecting and possibly replacing the spring...
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in the left front strut assembly. Knocking type noise coming from the front left side of the vehicle.
Infotainment
81 bulletinsSOS and Assistance Call Not Working After Radio Exchange Unit Installed
Apple CarPlay Does Not Work Or Not Connecting
Customer Satisfaction Notification ZD7 - Radio Software update
Customer Satisfaction Notification ZD7 - Radio Software Update
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
Customer Satisfaction Notification ZD7 - Radio Software Update
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following:...
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Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
Head unit button stuck DTC code B14DA-2A
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...
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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...
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IPhone Is Connected
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware...
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Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
?Device Not Supported? Message on the radio screen
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...
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IPhone Is Connected
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...
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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...
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IPhone Is Connected
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
?Device Not Supported? Message on the radio screen
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
Connected Services Will Not Work After Radio Replacement
Radio UConnect GPS Based Trip Computer Missing
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Head unit button stuck DTC code B14DA-2A
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
Error Code 20 Message On the Radio Screen
Error Code 20 Message On the Radio Screen
Radio Screen Freeze, Blank Screen And Reset
Radio Screen Freeze, Blank Screen And Reset
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
?Device Not Supported? Message on the radio screen
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...
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published document)
Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...
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published document)
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...
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39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
?Device Not Supported? Message on the radio screen
UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...
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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.
Radio Reboot Continually
Bubbles Or Delamination On The Radio Display
Radio Reboot Continually
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...
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IPhone Is Connected
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Radio Volume Uncontrollable Or Changing On Its Own
Radio Screen Freeze, Blank Screen And Reset
Radio Screen Freeze, Blank Screen And Reset
Apple CarPlay Does Not Work Or Not Connecting
Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
Navigation Shows Incorrect Location
Radio UConnect GPS Based Trip Computer Missing
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
VP2R Radio Clock Not Keeping Time
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
Remote Phone App Does Not Communicate With Vehicle Radio
Radio Issues With iPhone 11
Error Code 20 Message On the Radio Screen
Satellite Radio Inoperative Radio Has Code B156B-13.
Satellite Radio Inoperative Radio Has Code B156B-13.
Satellite Radio Inoperative Radio Has Code B156B-13.
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
Electrical
75 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
ESC Light Illuminated.
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DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...
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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Battery Drain Suspected or "Identified" From USB or Media Hub
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
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software.
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Malfunction Indicator Lamp (MIL) Illuminated.
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Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.
Battery Drain Suspected or "Identified" From USB or Media Hub
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
Battery Drain Suspected or "Identified" From USB or Media Hub
Battery Drain Suspected or "Identified" From USB or Media Hub
Powertrain Control Module.
Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201001 Refer to China Joint Venture (JV) released...
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document AN-K4MCA-18-20201001, for details on this service action.
Flash: Powertrain Control Module (PCM) Updates The previous release for this PCM software has been removed.
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Software updates to correct issues will be re-released by the end of 4th quarter 2020.
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2.
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If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)
CEL Lamp On, Drained Battery No Start, DTC B25A9-00 Front Door Handle Sense
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34.
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Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2.
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If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth improvements. Improvements for Off-road pages.
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)
CEL Lamp On, Drained Battery No Start, DTC B25A9-00 Front Door Handle Sense
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34.
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Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201001 Refer to China Joint Venture (JV) released...
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document AN-K4MCA-18-20201001, for details on this service action.
Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201001 Refer to China Joint Venture (JV) released...
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document AN-K4MCA-18-20201001, for details on this service action.
Flash: Powertrain Control Module (PCM) Updates The previous release for this PCM software has been removed.
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Software updates to correct issues will be re-released by the end of 4th quarter 2020.
Flash: Dosing Control Unit (DCU) Updates This bulletin involves reprogramming the DCU with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:U05A3-00 - Invalid Data Received From Reductant Quality Module. P20F4-00 - Reductant Consumption Too Low. P20F5-00 - Reductant Consumption Too High. P208E-00 - Reductant Injector Stuck Closed - Bank 1 Unit 1.
Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20200908 Refer to China Joint Venture (JV) released...
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document AN-K4MCA-18-20200908, for details on this service action.
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Cluster Warning Lamps On, Vehicle Does Not Start, Battery Lamp Illuminates At Times During Driving
Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate...
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Electronic Power Steering (EPS) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204-55 - ECU Configuration Mismatch - Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.
Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate...
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Electronic Power Steering (EPS) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204-55 - ECU Configuration Mismatch - Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.
Lane Departure and Park Assist Features Inoperable This bulletin involves performing a Proxi routine and calibrate...
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Electronic Power Steering (EPS) Customers may notice the Odometer flashing. Upon further investigation the technician may find one of the following DTCs have been set:B2204-55 - ECU Configuration Mismatch - Not Configured. Customers may also describe the following condition:The lane departure and the park assist features do not work.
Key Programming, Security Pin Request, Pin Invalid
ESC Light Illuminated.
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DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
2019 KL, Cherokee, Battery Dead, No Crank, No Start
Flash: Radio Frequency Hub Module (RF-HUB) Updates AN-K4MCA-08-20191203 Refer to China Joint Venture (JV) released...
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document AN-K4MCA-08-20191203, for details on this service action.
Flash: Electric Power Steering (EPS) Module Enhancements - AN-K4MCA-19-20191030 Refer to China Joint Venture (JV)...
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released document AN-K4MCA-19-20191030, for details on this service action.
Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20191009 Refer to China Joint Venture (JV) released...
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document AN-K4MCA-18-20191009, for details on this service action.
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24.
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Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Flash: Powertrain Control Module (PCM) Updates - AN-K4-21-20190516 Refer to China Joint Venture (JV) released document...
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AN-K4-21-20190516, for details on this service action.
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24.
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Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Body & Paint
40 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
Door Latch, Handle And Ajar Additional Service Information.
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Mirror
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
(Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
COVER, Handle (Interior Liftgate Handle) For a concern of the liftgate handle or cover coming loose and falling off...
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while functioning it and the vehicle build date is after 4/30/2019, please contact Joyce Elsner at (248) 705-9579 to get both the trim panel and outer handle set back for further analysis. If no response in 15 minutes, proceed with repair.
LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch.
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Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.
A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.
Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
(Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
(Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
(Revision C) Hood Flutter or Shake While Driving
Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
Water Leak On Floor Near A Pillar
Window Slow To Raise Or Lower May Be Noisy
Hood Flutter or Shake While Driving
Water Leak In Area Of A Pillar Or On Passenger Floor
Water Leak In Area Of A Pillar Or On Passenger Floor
Water Leak In Area Of A Pillar Or On Passenger Floor
Water Leak On Floor Near A Pillar
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
COVER, Handle (Interior Liftgate Handle) For a concern of the liftgate handle or cover coming loose and falling off...
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while functioning it and the vehicle build date is after 4/30/2019, please contact Joyce Elsner at (248) 705-9579 to get both the trim panel and outer handle set back for further analysis. If no response in 15 minutes, proceed with repair.
LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch.
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Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.
Lighting
34 bulletinsRear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light...
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layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...
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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses. "
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses."
"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light...
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layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses.
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
U11E9 Lost Communication with AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
Blind Spot Indicator Light Remains On In High Ambient Temperatures
U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
Service 4wd Light On, Message AWD System Service Required
U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
Blind Spot Indicator Light Remains On In High Ambient Temperatures
Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation...
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clearing.
Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp...
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condensation clearing that is now available in the service information.
Transfer Case Terrain Selector Switch LED Inoperative
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
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Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operatingtemperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e., a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into avapor. Turning the tail lamps on will usually accelerate this process.Clear Tail Lamp AssemblyTail Lamp Assembly with CondensationImages are not specific to vehicle, and only used for showing the tail lamps either clearFig.1or having a condensation build up within the tail lamp assemblyFig.2per the procedure.
Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp...
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condensation clearing that is now available in the service information.
Transfer Case Terrain Selector Switch LED Inoperative
U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
(Revision A) U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
Blind Spot Indicator Light Remains On In High Ambient Temperatures
Service 4wd Light On, Message AWD System Service Required
HEADLAMP After performing the headlamp condensation clearing service procedure in Service Library (#0820118820), If the...
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headlamp(s) is/are being replaced for a Moisture/Condensation issue, please e-mail pictures of the Moisture/Condensation issue to: FCA Redacted Content Then proceed with the repair. Questions?: Call FCA Redacted Content.
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
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A U11E9, or B16FB-15 may be set
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
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A U11E9, or B16FB-15 may be set
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative.
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A U11E9, or B16FB-15 may be set
Other
25 bulletinsLIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
Flat Tow Or Recreational Towing KL Cherokee
Blind Spot Or Park Assist Warnings, False Activation
Volume Uncontrollable Or Stuck On High
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Panasonic VP4R Wi-Fi New Enrollment Pause
Panasonic VP4R Wi-Fi New Enrollment Pause
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Favorite Song On-Air Alert List Empty
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Front Click Noise at Low Speed Turns
Panasonic VP4R Wi-Fi New Enrollment Pause
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Favorite Song On-Air Alert List Empty
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Blind Spot Or Park Assist Warnings, False Activation
Volume Uncontrollable Or Stuck On High
Intermittently The Stop/Start (ESS) System Is Inoperative
Disinfectant Solution Recommended for COVID-19
Phone Contacts Will Not Load
Cruise Control Inoperative
Apps Or Icons Grayed Out
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Fuel System
9 bulletinsFUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.
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If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Travellink Fuel Prices Are Incorrect
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Instrument Panel Cluster (IPC) Message about Diesel Particulate Filter (DPF) Regeneration
Travellink Fuel Prices Are Incorrect
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Instrument Panel Cluster (IPC) Message about Diesel Particulate Filter (DPF) Regeneration
Software & Calibration
9 bulletinsPower Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of...
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updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...
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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...
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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...
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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...
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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...
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seat side shields are replaced the buckle will need to be replacedas well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle willneed to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...
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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...
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seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front...
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seat side shields are replaced the buckle will need to be replacedas well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle willneed to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
Transmission
7 bulletinsUAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.
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? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design,...
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Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The changes are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK2 = 1-spd RDM 2014 - 2015 VINs were built with a 1-speed RDM used a 24 plate clutch design. New service RDMs 68550586A$ use a 20-plate design. 1.1) If replacing the RDM 24 plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. 68550586A$ service RDMs have a 20 clutch plate design Not all 20-plate RDMs have the new pump design. The new pump requires a new DLCM. All new service RDMs are shipped with the new pump design. If a new 68550586AA service RDMs is installed, then replace the DLCM with new DLCM 68540647AA - 1-spd designed for the 20-plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then If the RDM is the original 24 plate design then use 68540645AA - 1-spd, 24 plate DLCM AND replace the pump with 68551790AA If the RDM is the new 20 plate design then use 68540647AA - 1-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). Use 68540645AA for the 24 plate RDM with a new pump. Use 68540647AA for the 20 plate RDM with a new pump. 2) For 2016 and later VINs with DK2 = 1-spd RDM Early 2016 were built with 68090612AG 24 plate RDMs. Use Section 1 ?For 2014/5 VINs with DK2 = 1-spd RDM? to resolve. The balance of M
DIFFERENTIAL, Rear Axle (KL 4WD w/DK4 = 2-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design,...
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Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The chages are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK4 = 2-spd RDM 2014 - 2015 VINs built with a 2-speed RDM used a 24 plate clutch design. Service RDMs (DK4: 68545100AA and DK4 + AWL: 68545101AA) have a 20-plate design. 1.1) If replacing the RDM 24-plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. Both 68545100A$ and 68545101A$ service RDMs have a 20 clutch plate design Not all 20 plate RDMs have the new pump design. The new pump requires a new DLCM. All new service RDMs are shipped with the new pump design. If a new 20 plate service RDM is installed, then replace the DLCM with new DLCM 68383660AE - 2-spd designed for the 20 plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then If the RDM is the original 24 plate design then use 68540646AA - 2-spd, 24 plate DLCM AND also replace the pump with 68551790AA new pump. If the RDM is the new 20 plate design then use 68383660AE - 2-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). Use 68540646AA for the 24-plate RDM with a new pump. Use 68383660AE for the 20-plate RDM with a new pump. 2) Early 2016 were built with 24 plate RDMs. These include p/n?s 68090615AJ (2spd std), and 52123642AJ (2spd locker). Use Secti
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
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Customers may experience any one of the following: An audible clunk after applying throttle from a coasting condition, predominantly in fifth and sixth gear while driving 48-72 kph (30-45 mph). Poor shift quality or ?bump? experienced during 2-1 coast downs with light brake or no brake applied. Vehicle does not default to automatic drive. Paddle shifters are disabled. "Shift not allowed' displayed in cluster when attempting to upshift while already in 9th gear.
COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part #...
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68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
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The customer may describe the following:Poor 1-2 or 2-3 upshifting.
Pre-Delivery & Maintenance
6 bulletinsVerify "Z" part number availability.
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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
Verify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Backup Camera Poor Image Quality Inspection
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
Brakes
5 bulletinsSWITCH - BRAKE
Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers.
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If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers.
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If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English. Radio may reset after Bluetooth phone receives two text messages one after another. False message displayed ?turn vehicle to run? or ? key on to access menu? when the ignition is already in the run position. Jeep off road page is missing. Latitude and Longitude values on the Jeep off road page is missing. Russian language missing. In addition, the following enhancement are included in this update:Add auto park brake functionality to the control setting in the radio.
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English. Radio may reset after Bluetooth phone receives two text messages one after another. False message displayed ?turn vehicle to run? or ? key on to access menu? when the ignition is already in the run position. Jeep off road page is missing. Latitude and Longitude values on the Jeep off road page is missing. Russian language missing. In addition, the following enhancement are included in this update:Add auto park brake functionality to the control setting in the radio.
Hybrid & EV
4 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
Tires & Wheels
4 bulletinsSafety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
Suspension
3 bulletinsShock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.
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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Steering
2 bulletinsElectric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10
Hands On Steering Wheel Message In EVIC
HVAC & Climate
1 bulletinA/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the...
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system