2008 Jaguar XK TSBs

CAUSE: THE DESIGN OF THE STUB PIPE WAS NOT ADEQUATE AND COULD RESULT IN THE PIPE SPLITTING."

ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET."

POOR INITIAL FIT / INTERFERENCE CONTACT"

ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET."

POOR INITIAL FIT / INTERFERENCE CONTACT"

POOR INITIAL FIT / INTERFERENCE CONTACT"

CAUSE: THIS MAY BE CAUSED BY DAMAGE IN PRODUCTION OR DURING A REPAIR."

CAUSE: THIS MAY BE CAUSED BY THE GLOVE COMPARTMENT LID DAMPER CORD RETAINING TAB COMING AWAY FROM THE GLOVE COMPARTMENT HOUSING."

MODEL 2003-2009 XJ (X350), 206/ONWARDS XK (X150), 2010/ONWARDS XJ (X351), 2014/ONWARDS F-TYPE (X152). *PE

*PE

IF CONDITION IS FOUND, REPLACE THE DIRECTIONAL INDICATOR SWITCH. NO MODEL YEARS LISTED. *PE

OR STALL FOLLOWING A HOT SOAK OF 15-20 MINUTES. CAUSE: THIS MAY BE CAUSED BY THE FUELING CALIBRATION NOT BEING ROBUST FOR WINTER BLEND 10% ETHANOL FUEL."

CAUSE: CYLINDER COVER MAY HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."

CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING."

THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."

CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS BLOCKING THE HOLES IN THE FUEL INJECTOR."

THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: JAGUAR XF (X250) - U46731 JAGUAR XF (X250) - PUNE - T02417 JAGUAR XK (X150) - B56550"

A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER"

ISSUE: ON INVESTIGATION OF WARRANTY RETURNS IT HAS BEEN NOTED THAT THE ENGINE-COMPARTMENT LID LATCH HAS BEEN LUBRICATED. CAUSE: LUBRICANT APPLIED TO THE ENGINE-COMPARTMENT LID LATCH DURING ROUTINE SERVICING OR FOR ANY OTHER REASON WILL, OVER TIME, MIGRATE INTO THE AJAR SWITCH AND CAUSE DAMAGE TO THE SWITCH."

CHECK ENGINE LIGHT BEING DISPLAYED, OR A COMBINATION OF THESE SYMPTOMS. CAUSE: DTC'S CAPTURED BY THE VEHICLE ELECTRONIC MODULES SHOULD BE USED TO AID INVESTIGATION OF A VEHICLE WITH THIS ISSUE TO HELP IDENTIFY ROOT CAUSE. IN SOME CASES, THE FUEL PUMP DRIVER MODULE - C2C35672, THE IN TANK FUEL PUMP - C2D28002 OR THE CONNECTIONS TO THESE PARTS MAY BE AT FAULT."

ISSUE: ON INVESTIGATION OF WARRANTY RETURNS IT HAS BEEN NOTED THAT THE ENGINE-COMPARTMENT LID LATCH HAS BEEN LUBRICATED. CAUSE: LUBRICANT APPLIED TO THE ENGINE-COMPARTMENT LID LATCH DURING ROUTINE SERVICING OR FOR ANY OTHER REASON WILL, OVER TIME, MIGRATE INTO THE AJAR SWITCH AND CAUSE DAMAGE TO THE SWITCH."

CAUSE: CYLINDER COVER MAY BE DAMAGED OR HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."

CAUSE: CYLINDER COVER MAY HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."

HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS"

HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106 PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE."

CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE."

CAUSE: CYLINDER COVER MAY HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."

CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING."

STALL FOLLOWING A HOT SOAK OF 15-20 MINUTES. CAUSE: THIS MAY BE CAUSED BY THE FUELING CALIBRATION NOT BEING ROBUST FOR WINTER BLEND 10% ETHANOL FUEL."

HARD STARTING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. *JS

ON VEHICLES FITTED WITH TIRE PRESSURE MONITORING SYSTEM (TPMS) ONLY, THE FOLLOWING ISSUES HAVE BEEN IDENTIFIED-VALVE STEM MAY BE DAMAGED DURING MANUAL TIRE PRESSURE CHECKING WHEN EITHER THE VALVE CAP IS REMOVED OR WHEN AN AIRLINE IS ATTACHED; THE LOW TIRE PRESSURE WARNING WILL BE ILLUMINATED AND ASSOCIATED INSTRUMENT PACK MESSAGES DISPLAYED. MODELS XF, XJ, XK. *PE

AFTER USING MECHANICAL KEY TO ENTER VEHICLE, ENGINE WILL NOT CRANK. REPAIR PROCEDURE. *PE

AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES."

CONTROL MODULES CAUSE: INCORRECT DIAGNOSIS. "

CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."

THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELECTED BY THE TECHNICIAN DURING MEASUREMENT. CAUSE: THE MULTI METER RANGE MAYBE SET AT 'AUTO' AND DURING A SWEEP OF THE SENDER FROM 50OHMS TO 998OHMS THE MULTI METER HAS TO CHANGE ITS MEASUREMENT RANGE. FOR APPROXIMATELY 1 SECOND, DURING THE RANGE SWITCH OVER POINT, THE MULTI METER DISPLAY INDICATES AN OPEN CIRCUIT. THIS IS INCORRECTLY BEING DIAGNOSED AS A SENDER FAULT"

CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED."

CAUSE:- THE DRIVERS AIRBAG CIRCUIT HAS BEEN INCORRECTLY DIAGNOSED AS BEING AT FAULT OR HAS MORE THAN ONE FAULT PRESENT."

CARRYING OUT PDIS AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING THE VEHICLE TO TRANSIT MODE. TRANSIT MODE / TRANSIT RELAY ARE DESIGNED TO PROTECT THE CUSTOMERS BATTERY UP TO THE POINT OF DELIVERY. ALL VEHICLES IN STORAGE MUST HAVE THE TRANSIT RELAY IN PLACE OR BE IN TRANSIT MODE. ACTION: VEHICLES FITTED WITH A TRANSIT RELAY IF A NEW VEHICLE IS RETURNED TO A STORAGE COMPOUND FOLLOWING PDI THE TRANSIT RELAY MUST BE REFITTED TO THE VEHICLE. THE DEVICE MUST REMAIN ON THE VEHICLE UNTIL 72 HOURS PRIOR TO CUSTOMER DELIVERY. VEHICLES EQUIPPED WITH TRANSIT MODE. IF A NEW VEHICLE IS RETURNED TO A STORAGE COMPOUND FOLLOWING A PDI IT MUST BE RETURNED TO TRANSIT MODE. THE VEHICLE MUST REMAIN IN TRANSIT MODE UNTIL 72 HOURS PRIOR TO CUSTOMER DELIVERY."

CONCERN BEING TRACKED VIA THE EPQR SYSTEM. USERS REPORT DVD133 IS UNABLE TO FULLY COMMUNICATE WITH PCM ON LEGACY JAGUAR VEHICLES, AND REGARDLESS OF PCM STATUS ICON DISPLAYED ON NETWORK SUMMARY SCREEN, SDD MAY NOT DISPLAY DTCS FROM THE PCM CAUSE: THIS ISSUE IS CURRENTLY UNDER INVESTIGATION IN THE UK AND WILL BE ADDRESSED ON A FUTURE SDD SOFTWARE UPDATE."

(TUNER IS STUCK IN AM BAND WHILE TOUCH SCREEN DISPLAYS FM1) CAUSE: NO ERROR HANDLING OF FREQUENCY BEING STORED IN HD RADIO MODULE."

AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES."

THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."

CAUSE: INCORRECT DIAGNOSIS."

THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."

TO USB - XK DOES NOT SUPPORT BLUETOOTH STREAMING. CAUSE: THIS COULD BE FOR A NUMBER OF REASONS NOT NECESSARILY RELATED TO THE VEHICLE OPERATION AND IS UNLIKELY TO BE A VEHICLE FAULT."

(PERMANENTLY OR INTERMITTENTLY), ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING ICON, IN INSTRUMENT CLUSTER. MODEL 2008-2012 XK RANGE. *PE

CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"

CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"

P0729 TO P0735, P0783, AND P2702 TO P2704 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY DEGRADATION AND FAILURE OF THE LEAD-FREE BUSH CAUSING TRANSMISSION DEGRADATION AND FAILURE."

DUE TO A CHANGE IN DESIGN, THE REAR DIFFERENTIAL HAS A NEW SERVICE PART. AS A RESULT, SHOULD THE REAR DIFFERENTIAL REQUIRE REPLACEMENT IT WILL BE NECESSARY TO CONVERT THE DRIVELINE SYSTEM TO USE THE NEW DIFFERENTIAL. *PE UPDATED 11/7/11. *PE

IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE."

SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"

SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"

SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"

IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE."

*RM UPDATED 10/17/14. *PE

*NJ UPDATED 4/28/08. *NJ

*RM

CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT."

SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME."

ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW."

CAUSE: UNDER INVESTIGATION"

FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.

CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.

CAUSE: THIS MAY BE CAUSED BY BONDING ROBUSTNESS BETWEEN THE FOLDING TOP AND THE REAR GLASS."

CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."

DA J2534 SOFTWARE DRIVER LEVEL V4.0 (MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE) DA APP HUB LEVEL V2.4.0 (MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE) DA FIRMWARE LEVEL V57. (ONLY NEEDS TO BE UPDATED ONCE TO EACH DEVICE, BECAUSE THIS IS HELD ON THE DEVICE ITSELF)"