2020 Jaguar XJ TSBs
143 Technical Service Bulletins across 11 categories
Categories
Infotainment
45 bulletinsNavigation errors or freezing on the `Initalization` screen
Navigation errors or freezing on the `Initalization` screen
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Unable to select preferences on the touch screen
Bluetooth issues after software updates.
Audio System Speaker Diagnosis
Infotainment System AV button greyed out.
Audio Amplifier Quiescent drain
Touch Screen Remote Control.
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...
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popping noise iOS13 Bluetooth improvements Additional improvements
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...
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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Customer states there is no audio output from the speakers on all sources.
Customer complaint in regards to Infotainment system.
Popping sound or crackling noise from the audio system while in use.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
Customer states there is no audio output from the speakers on all sources
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...
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versions.
Popping sound or crackling noise from the audio system while in use.
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...
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infotainment system using the USB cable and CarPlay mode active.
Customer states there is no audio output from the speakers on all sources.
Popping sound or crackling noise from the audio system while in use.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...
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status.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Other
32 bulletinsUndertray Rework to Remove Gaitor Foul
Rear transport tow eye being left in place or not discarded
Customer may complain of a creak or rattle from the rear seat back rest.
Title: 5.0L V8 (AJ133) overheating due to incorrect
Transit Protection / Wrapguard Staining
Quality Assurance Stop.
Charge Air Hose assy detachment.
X351 Seat Memory Switch Number 1 Stuck High
Diagnostic Concerns.
HLDF Programming - `Candidate Not Available` message.
Error during key programing
Title MOST system diagnosis
Attachment.
Attachment.
Attachment.
Entertainment Systems.
Unable to access SDD after installation of DVD131.04.
Image.
Image.
A customer may report a rattle tyle noise from the front seat base area.
A customer may report a rattle tyle noise from the front seat base area.
Connectivity functions are no longer working.
Smart key inoperative
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
SOTA download does not complete first time through
Customer is able to unlock and lock the vehicle but not able to start vehicle
TCU_3 Programming failures
Engine
17 bulletinsInadequate A/C Performance / Direct Pressure Sensing Valve Replacement
Customer reports that low coolant lamp on, coolant leak.
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
There is a noise from the engine.
There is a noise from the engine.
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
There is a noise from the engine.
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The charge warning lamp is on.
InControl Remote App does not update vehicle location or show correct vehicle status.
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Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
The Check Engine MIL is on.
The Check Engine MIL is on.
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DTC P2402-00 is stored in the PCM.
The Check Engine MIL is on There is a noise from the engine
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
Electrical
11 bulletinsStartup battery keeps draining / Vehicle will not start
Battery low warning displayed on instrument cluster and/or no-start
Battery low warning displayed on instrument cluster and/or no-start.
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Charging a vehicle fitted with Battery monitoring system
Diagnostic Module Tank Leakage (DMTL)
Loose battery terminals.
Front Control Display Interface Module Re-configuration.
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...
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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
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The error message The following error was encountered: is displayed to the user.
Quiescent battery drain due to TCU module.
Software & Calibration
10 bulletinsSDD Updates
DVD software update
DVD software update
Diagnostic Software Hardware
Mongoose Update.
Mongoose Update
Important firmware update required for the DA Dongle /DA-VINA.
IMC Update 21A will not install
IMC 20C1 Software Release
IMC 20C1 Software Release
Fuel System
7 bulletinsHVAC Evaporator Data Requested Upon Replacement
HVAC Evaporator Data Requested Upon Replacement
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Gauge / Pump Diagnostic Aids.
SDD enhancements for fuel gauge and pump issues-10MY onwards.
Fuel System Concerns.
HVAC & Climate
5 bulletinsClimate Controlled Seats Diagnosis & Testing
Run in specification for new A/C compressors - all models
Lack of Cooling From Air Conditioning
Lack of Cooling From Air Conditioning
Climate Control System Odor.
Transmission
5 bulletinsPost K202 Transmission Control Switch Issues
STEERING GEAR FIXING.
Steering Gear Pinion Bolt.
ZF Transmission ? Error message during reprogramming
Customer states harsh shift, transmission warning lamp.
Body & Paint
5 bulletinsWindow Regulator mechanical creak
XJ Moving Panel Rear Edge Tooth Feature Removal
XJ Moving Panel Rear Edge Tooth Feature Removal
Earth Stud Repair on Aluminum Body
Hood / Bonnet Ajar Switch.
Lighting
5 bulletinsFront / Rear Lamp Condensation - Information Only
Cigar Lighter Elements Not Supplied.
Head Lamp / Fog Lamp - Discolouration / Distortion.
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
Pre-Delivery & Maintenance
1 bulletinCustomer states not able to start vehicle after state inspection test is performed.