2023 Jaguar XF TSBs
233 Technical Service Bulletins across 15 categories
Categories
Other
59 bulletinsWhile driving with satellite maps, sometimes image doesn't load fully and then comes back
INCONTROL REMOTE APP WAKE UP TIMER
There are several scenarios where the key may be set to a deactivated state.
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
After vehicle off, the fan continues to run at high speeds.
PIVI - Unable to log into InControl account in vehicle
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
PASSIVE ENTRY INTERMITTENT OPERATION
Passive Entry doesn't respond intermittently to access car.
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Have to use key buttons to get in.
MIL on Instrument cluster.
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
Lane Assistance Not Available warning present on Instrument cluster.
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Lane Keep assist function not possible.
DTC repair - LKA systems
Customer states the weather app is no longer available
Pivi - Loss of GPS location and clock time
Pivi - Loss of GPS location and clock time
The wiper blades streak, smear, judder or squeak during operation
LOSS OF GPS LOCATION AND CLOCK TIME
Lack of power, MIL on.
Vehicle Will Not Charge
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
Diagnosing the BMS when DTC B11DB-87 is logged.
Boot lid not lifting up all the way
XF Diagnostic process for Day Night Mode Activation
AM Frequency Stuck In FM Preset
AM Frequency Stuck In FM Preset
XF/XJ Eco Stop/Start Additional Diagnostics Information
XF/XJ Eco Stop/Start Additional Diagnostics Information
Rear transport tow eye being left in place or not discarded
Smart Junction Box Issues
Smart Junction Box Issues
Noise Vibration
Fasia switch pack(FSP) buttons sticking in operation
Fasia switch pack(FSP) buttons sticking in operation
Title: 5.0L V8 (AJ133) overheating due to incorrect
Surround camera, 360 Park aid features are not operating
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
PIVI Loss of GPS location and clock time
Telematics Unable to activate during PDI
USB STICK NOT RECOGNIZED
Quality Assurance Stop.
Charge Air Hose assy detachment.
Diagnostic Concerns.
HLDF Programming - `Candidate Not Available` message.
XF LHF Indicator Inoperative.
Title MOST system diagnosis
Attachment.
Attachment.
Attachment.
Entertainment Systems.
Image.
Image.
PIVI PRO USB INOPERATIVE
A customer may report a rattle tyle noise from the front seat base area.
A customer may report a rattle tyle noise from the front seat base area.
Engine
43 bulletinsArduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...
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engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
Engine Oil and Filter Change
Coolant Loss Through Engine Coolant Expansion Tank Cap
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak at expansion tank cap.
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Low coolant light on or smell of coolant from engine area.
Engine Oil and Filter Change
The engine cooling pump has a visible coolant leak.
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
Customer reports lack of power and/or check engine light on.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Engine Noise
3.0L AJ126 Misfire on New Replacement or REMAN units.
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
Oil Leak Transmission Oil Cooler Pipes
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
Twin Solenoid(TS) starter motor diagnosis
Twin Solenoid(TS) starter motor diagnosis
Fuel Pressure Concern or Poor Engine Performance.
Revised - door lock cylinder cover, fitment at PDI / replacement
Revised - door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
2.0 GTDI Turbocharger
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Electrical
38 bulletinsCoolant fan may continue running at high speed after ignition shut-off
Leaking windshield that caused the water ingress on the electrical component.
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message...
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center, due to the 12V system not providing the correct electrical support.
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
MIL lamp on the instrument cluster.
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FUEL PUMP DRIVER MODULE INOPERATIVE
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Fuel Pump Driver Module Inoperative
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter...
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Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery. The Starter Generator ControlModule (SGCM) needs to be updated to enhance the software and prevent the BISG from going into fail safe mode.
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter...
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Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery.
Radio presets clear after ignition cycle.
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Sirius XM favorites do not store.
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Startup battery keeps draining / Vehicle will not start
The headlamps not fully functioning properly after module replacement.
Battery low warning displayed on instrument cluster and/or no-start
Redeveloped profiles.
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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
Startup Battery Reduced State of Charge
Battery low warning displayed on instrument cluster and/or no-start.
PIVI IP 36 , BECM OS 4.0.0
PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES
Startup Battery Reduced State of Charge (SOC)
vehicles with battery charging warning lamp illuminated
Instructions for jump starting vehicles with discharged battery?s
Remote Function Actuator Module (RFA) hardware recovery process
New vehicle storage (Transit relay / Transit mode)
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
No Communication with Chassis Control Modules after reconnecting battery.
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Chassis.
RCM - Configuration failure DTC`s logged in module
Charging a vehicle fitted with Battery monitoring system
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Loose battery terminals.
Front Control Display Interface Module Re-configuration.
Infotainment
20 bulletinsPIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...
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completes successfully.
PIVI satellite radio favorites screen displays an incorrect channel.
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative it does...
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not update with location, does not display any weather-related information and will not recover with new software or hardware.
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...
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Parking app are inoperative.
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Navigation errors or freezing on the `Initalization` screen
Navigation errors or freezing on the `Initalization` screen
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Bluetooth issues after software updates.
Audio System Speaker Diagnosis
Infotainment System AV button greyed out.
Audio Amplifier Quiescent drain
Software & Calibration
13 bulletinsSoftware Over The Air (SOTA) updates are failing to complete.
Software Updates
Improvements to SOTA (Software Over The Air) capability.
Driving Assistance and Vehicle Dynamics updates
Weather and Park & Pay Apps disappear after PIVI update
DVD software update
Software update 04
the DVD software update
DVD software update
Diagnostic Software Hardware
Mongoose Update.
Mongoose Update
Important firmware update required for the DA Dongle /DA-VINA.
Body & Paint
13 bulletinsBODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
The sunglass holder wont open or does not operate correctly
A customer may report that the front or rear door latch does not operate as expected.
Trunk / Boot lid operation - not lifting up all the way
Interior Trim
Window Regulator mechanical creak
USB stick not recognized when inserted into the Front Portable Media Interface Panel
Hood / Bonnet Ajar Switch.
XF Bumper to Headlamp Gap.
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Hybrid & EV
8 bulletinsWireless Device Charger Inoperative Post Software Update
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
Fuel System
8 bulletinsDiesel Coolant Pipe noise/resonance
HVAC Evaporator Data Requested Upon Replacement
NEAR FIELD SENSING FEATURE DEGRADATION
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Gauge / Pump Diagnostic Aids.
SDD enhancements for fuel gauge and pump issues-10MY onwards.
Fuel System Concerns.
Transmission
7 bulletinsAutomatic transmission, rotary gear selector low level part
Steering Gear Transfer Pipe change
Post K202 Transmission Control Switch Issues Rise and FALL
Post K202 Transmission Control Switch Issues Rise and FALL
Post K202 Transmission Control Switch Issues
STEERING GEAR FIXING.
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Lighting
6 bulletinsThere is moisture inside the headlamp lens
FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION
The E-Call light is not active after completing the Pre-Delivery inspection
Malfunction Indicator Lamp
Cigar Lighter Elements Not Supplied.
Head Lamp / Fog Lamp - Discolouration / Distortion.
Steering
5 bulletinsEnhancements to Apple AutoPlay, Android Auto, ADAS, Steering
Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
No Power Steering Assistance at Start of Drive Cycle ADAS Warning
Guidelines for Submitting a Steering system Noise EPQR
Steering Column Rake / Reach Operation Innoperative
HVAC & Climate
4 bulletinsCustomer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...
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or become inoperable every 8-10 minutes while driving.
Climate Controlled Seats Diagnosis & Testing
Lack of Cooling From Air Conditioning
Lack of Cooling From Air Conditioning
Brakes
4 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...
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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
Pre-Delivery & Maintenance
3 bulletinsIntermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
SOTA CAMPAIGN
SOTA CAMPAIGN
Air Bags & Safety
2 bulletinsA Customer may complain of an SRS system warning message being displayed on the instrument panel.
Diagnostic process for Drivers Airbag Warning Light