2021 Jaguar XF TSBs
399 Technical Service Bulletins across 15 categories
Categories
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88 bulletinsWhile driving with satellite maps, sometimes image doesn't load fully and then comes back
INCONTROL REMOTE APP WAKE UP TIMER
There are several scenarios where the key may be set to a deactivated state.
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
After vehicle off, the fan continues to run at high speeds.
PIVI - Unable to log into InControl account in vehicle
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
PASSIVE ENTRY INTERMITTENT OPERATION
Passive Entry doesn't respond intermittently to access car.
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Have to use key buttons to get in.
MIL on Instrument cluster.
Clear SOTA Persistency
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
Clear SOTA Persistency
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
Lane Assistance Not Available warning present on Instrument cluster.
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Lane Keep assist function not possible.
DTC repair - LKA systems
Customer states the weather app is no longer available
The wiper blades streak, smear, judder or squeak during operation
LOSS OF GPS LOCATION AND CLOCK TIME
Lack of power, MIL on.
Vehicle Will Not Charge
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
Diagnosing the BMS when DTC B11DB-87 is logged.
Boot lid not lifting up all the way
XF Diagnostic process for Day Night Mode Activation
AM Frequency Stuck In FM Preset
AM Frequency Stuck In FM Preset
XF/XJ Eco Stop/Start Additional Diagnostics Information
XF/XJ Eco Stop/Start Additional Diagnostics Information
Rear transport tow eye being left in place or not discarded
Smart Junction Box Issues
Smart Junction Box Issues
Noise Vibration
Fasia switch pack(FSP) buttons sticking in operation
Fasia switch pack(FSP) buttons sticking in operation
Title: 5.0L V8 (AJ133) overheating due to incorrect
Transit Protection / Wrapguard Staining
Surround camera, 360 Park aid features are not operating
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
PIVI Loss of GPS location and clock time
USB STICK NOT RECOGNIZED
Driveline Noise or Vibration
Quality Assurance Stop.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Charge Air Hose assy detachment.
Diagnostic Concerns.
HLDF Programming - `Candidate Not Available` message.
XF LHF Indicator Inoperative.
Title MOST system diagnosis
Attachment.
Attachment.
Attachment.
Entertainment Systems.
Image.
Image.
PIVI PRO USB INOPERATIVE
A customer may report a rattle tyle noise from the front seat base area.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
A customer may report a rattle tyle noise from the front seat base area.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat Mounted Seat Switches Not Working
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat Mounted Seat Switches Not Working
Road Noise or Water Ingress Into Luggage Compartment
Surround camera; 360 Park Aid features or any of the feature is not operating.
Noise from R/H rear or water ingress into the luggage compartment.
Seat mounted seat switches Seats not moving
NON-START
ICE/SNOW/RAIN DRIVE MODE NOT RESETTING
PIVI VEHICLE SHARED SECRET DECRYPTION
JAGUARDRIVE CONTROL (JDC) MODES NOT RESETTING
JAGUARDRIVE CONTROL (JDC) MODES NOT RESETTING
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
A customer may report a rattle noise coming from the front seat area.
The vehicle does not Eco Stop.
Unable to log into InControl Account.
The vehicle does not Eco Stop.
Smart key inoperative
Customer received unknown error when trying to log into Pivi profile
Customer is unable to log into InControl Account after account creation
Pivi IP27.2 (OS 2.0.6)
MIL on the Instrument Cluster
There is a noise from the front of the car.
Engine
82 bulletinsArduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...
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engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
Engine Oil and Filter Change
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Low coolant light on or smell of coolant from engine area.
Engine Oil and Filter Change
The engine cooling pump has a visible coolant leak.
Engine Oil and Filter Change
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge.
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The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.
Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge.
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The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
Customer reports lack of power and/or check engine light on.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Engine Noise
The engine will not start due to a communication issue between the Instrument Panel Cluster Control Module(IPC) and the...
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Body Control Module (Body Control Module (BCM)).
3.0L AJ126 Misfire on New Replacement or REMAN units.
Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
Oil Leak Transmission Oil Cooler Pipes
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
Twin Solenoid(TS) starter motor diagnosis
Twin Solenoid(TS) starter motor diagnosis
Fuel Pressure Concern or Poor Engine Performance.
Revised - door lock cylinder cover, fitment at PDI / replacement
Revised - door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
2.0 GTDI Turbocharger
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
Customer reports that low coolant lamp on, coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...
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be on the cluster
Thermostat coolant leak
Coolant leak from Thermostat
AJ20-P4 engine- Coolant leak from Thermostat
Coolant leak from Thermostat
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Timing chain replacement VVT Service Part Incorrectly Boxed
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Check Engine MIL is illuminated.
Check Engine MIL is illuminated.
Check Engine MIL
Check Engine MIL
Rattle From Engine Bay
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).
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Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...
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standing for 24 to 60 hours.
There is a noise coming from the engine bay.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
There is a rattle noise coming from the engine bay.
The Check Engine Lamp is illuminated.
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button.
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There is a flashing D in the instrument cluster.
There is a squeak from the engine at startup or shut down.
The engine fan will run sometimes after the engine is shut off.
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
EXCESSIVE ENGINE COOLING FAN NOISE
There is a noise from the engine.
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
Electrical
68 bulletinsExhaust System Oxygen (O2) Sensors - Extended Warranty
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Body Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Coolant fan may continue running at high speed after ignition shut-off
Near Field Sensing Module (NFSM) Wired Updates
Near Field Sensing Module (NFSM) Wired Updates
Near Field Sensing Module (NFSM) Wired Updates
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Near Field Sensing Module (NFSM) Wired Updates
Door zone module - quiescent drain
Leaking windshield that caused the water ingress on the electrical component.
Near field sensing module wired updates
Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).
Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a Telematic Control...
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Unit Module (TCU) SOTA persistency clear application to be completed.
Door zone module - quiescent drain
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message...
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center, due to the 12V system not providing the correct electrical support.
Near Field Sensing Module (NFSM) Wired Updates
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Near Field Sensing Module (NFSM) Wired Updates
BCM replacement with a new component which fully meets the US importation requirements.
Near Field Sensing Module (NFSM) Wired Updates
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
The BCM requires replacement with a new component which fully meets the US importation requirements.
Near Field Sensing Module (NFSM) Wired Updates
MIL lamp on the instrument cluster.
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FUEL PUMP DRIVER MODULE INOPERATIVE
Body Control Module (BCM) does not fully meet US importation requirements.
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
Fuel Pump Driver Module Inoperative
Near Field Sensing Module (NFSM) Wired Updates
Door Zone Module - Quiescent Drain
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Door Zone Module - Quiescent Drain
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Door Zone Module - Quiescent Drain Publication
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...
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depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules.
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC), PIVI and Gateway Module A (GWM). These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Radio presets clear after ignition cycle.
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Sirius XM favorites do not store.
Startup battery keeps draining / Vehicle will not start
The headlamps not fully functioning properly after module replacement.
Battery low warning displayed on instrument cluster and/or no-start
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...
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depleted battery State of Charge due to the door modules staying awake.
Redeveloped profiles.
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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
Battery low warning displayed on instrument cluster and/or no-start.
PIVI IP 36 , BECM OS 4.0.0
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...
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Gateway Module A GWM.
PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES
vehicles with battery charging warning lamp illuminated
Instructions for jump starting vehicles with discharged battery?s
Remote Function Actuator Module (RFA) hardware recovery process
New vehicle storage (Transit relay / Transit mode)
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
No Communication with Chassis Control Modules after reconnecting battery.
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Chassis.
RCM - Configuration failure DTC`s logged in module
Charging a vehicle fitted with Battery monitoring system
Diagnostic Module Tank Leakage (DMTL)
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Loose battery terminals.
Front Control Display Interface Module Re-configuration.
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and...
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HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality
MHEV 48V Battery SoC (state of charge) Discharging Issues
BECM offline after programming.
Infotainment
48 bulletinsPIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...
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completes successfully.
PIVI satellite radio favorites screen displays an incorrect channel.
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative it does...
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not update with location, does not display any weather-related information and will not recover with new software or hardware.
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...
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Parking app are inoperative.
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Navigation errors or freezing on the `Initalization` screen
Navigation errors or freezing on the `Initalization` screen
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Bluetooth issues after software updates.
Audio System Speaker Diagnosis
Infotainment System AV button greyed out.
Audio Amplifier Quiescent drain
Navigation voice guidance no longer operational after latest NGI update
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...
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vehicles.
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
Improvements/Fixes Improvement in system stability Improvements in acoustic reliability / Audio loss Graphical...
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Improvements Flickering cluster for media info Improved Speech support for features like Weather, Nav Poor Speech recognition Improvement in stability of personalization features Introduction of IP oriented Sirius XM functionality Improvement in Tow Bar functionality Robustness in SW Performance post SOTA Update Robustness in firmware updates post SOTA update Navigation improvements Improved Wi-Fi / Hotspot Functionality
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...
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connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...
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connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...
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vehicles.
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Request for software update shown on touchscreen
Navigation displays current location as Berlin, Germany.
Owners may report that when attempting to sign-in to an InControl account on the PIVI system, an 'Unable to Connect...
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(401)' or 'Unable to Connect (015)' error message may be displayed. Connected infotainment features will also not function.
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
Owners may report that when attempting to sign-in to an InControl account on the PIVI system, an 'Unable to Connect...
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(401)' or 'Unable to Connect (015)' error message may be displayed. Connected infotainment features will also not function.
Washer Fluid Low Message Displayed When Washer Bottle Full
When attempting to sign-in to an InControl account on the PIVI system, an 'Unable to Connect (401)' or 'Unable to...
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Connect (015)' error message may be displayed on the touchscreen. Connected infotainment features will also not function.
When attempting to sign-in to an InControl account on the PIVI system, an 'Unable to Connect (401)' or 'Unable to...
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Connect (015)' error message may be displayed on the touchscreen.
NAVIGATION DISPLAYS CURRENT LOCATION IS BERLIN, GERMANY
Infotainment Updates
Navigation Voice Control does not function
Pivi Pro navigation map data fails to install from USB device to vehicle
Pivi Pro navigation map data fails to install from USB device to vehicle
Software & Calibration
29 bulletinsSoftware Over The Air (SOTA) updates are failing to complete.
Software Over The Air (SOTA) updates are failing to complete
Software Updates
Software Updates
Software Updates
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...
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complete.
These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
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A software update to the TCU and GWM is required.
Software Updates
Software Updates CLOSED
Improvements to SOTA (Software Over The Air) capability.
SOFTWARE UPDATES
Driving Assistance and Vehicle Dynamics updates
Weather and Park & Pay Apps disappear after PIVI update
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC) and PIVI.
Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and...
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PIVI.
SOFTWARE UPDATES
SOFTWARE UPDATES
DVD software update
Software update 04
the DVD software update
DVD software update
Diagnostic Software Hardware
Mongoose Update.
Mongoose Update
Important firmware update required for the DA Dongle /DA-VINA.
Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to...
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install the latest PIVI IP31 software
Customer states downloaded software will not install
There was a flashing D when slowing to a stop.
IMC Update 21A will not install
Body & Paint
14 bulletinsBODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
The sunglass holder wont open or does not operate correctly
A customer may report that the front or rear door latch does not operate as expected.
Trunk / Boot lid operation - not lifting up all the way
Interior Trim
Window Regulator mechanical creak
USB stick not recognized when inserted into the Front Portable Media Interface Panel
Hood / Bonnet Ajar Switch.
XF Bumper to Headlamp Gap.
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Floor Ground Stud Corrosion
Transmission
13 bulletinsAutomatic transmission, rotary gear selector low level part
Steering Gear Transfer Pipe change
Post K202 Transmission Control Switch Issues Rise and FALL
Post K202 Transmission Control Switch Issues Rise and FALL
Post K202 Transmission Control Switch Issues
STEERING GEAR FIXING.
Steering Gear Pinion Bolt.
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Transmission fluid leaks
Customer states harsh shift, transmission warning lamp.
A software issue in the Transmission Control Module (TCM) causes the vehicle to stay awake indefinitely with potential...
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to cause excessive battery drain or a completely discharged vehicle battery.
A software issue in the Transmission Control Module (TCM) causes the vehicle to stay awake indefinitely with potential...
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to cause excessive battery drain or a completely discharged vehicle battery.
A software issue in the Transmission Control Module (TCM) causes the vehicle to stay awake indefinitely with potential...
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to cause excessive battery drain or a completely discharged vehicle battery.
Lighting
11 bulletinsThere is moisture inside the headlamp lens
FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION
The E-Call light is not active after completing the Pre-Delivery inspection
Malfunction Indicator Lamp
Front / Rear Lamp Condensation - Information Only
Cigar Lighter Elements Not Supplied.
Head Lamp / Fog Lamp - Discolouration / Distortion.
Charge warning light on, MIL light
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Malfunction Indicator Lamp
Automatic High Beam Disabled
Fuel System
11 bulletinsDiesel Coolant Pipe noise/resonance
HVAC Evaporator Data Requested Upon Replacement
HVAC Evaporator Data Requested Upon Replacement
Fuel Gauge Does Not Display 'Full'
NEAR FIELD SENSING FEATURE DEGRADATION
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Gauge / Pump Diagnostic Aids.
SDD enhancements for fuel gauge and pump issues-10MY onwards.
Fuel System Concerns.
Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
Hybrid & EV
9 bulletinsWireless Charger - Charging Interruption With iPhone 15 and 16 Devices
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
The wireless phone charger is not working with iPhone 12
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
Steering
8 bulletinsEnhancements to Apple AutoPlay, Android Auto, ADAS, Steering
Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
No Power Steering Assistance at Start of Drive Cycle ADAS Warning
Guidelines for Submitting a Steering system Noise EPQR
Steering Column Rake / Reach Operation Innoperative
Transfer Case Judder with Steering Input Applied
Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
Pre-Delivery & Maintenance
6 bulletinsIntermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
Extended warranty on DMTL Pumps 2020MY to 2021MY.
Customer may report an active SOTA campaign which fails to complete download or install
SOTA CAMPAIGN
SOTA CAMPAIGN
Suspended Campaign H291
HVAC & Climate
6 bulletinsCustomer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...
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or become inoperable every 8-10 minutes while driving.
Climate Controlled Seats Diagnosis & Testing
Lack of Cooling From Air Conditioning
Lack of Cooling From Air Conditioning
Climate Control System Odor.
AIR CONDITIONING (A/C) COMPRESSOR BOLTS INCORRECTLY TORQUED
Brakes
4 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...
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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
Air Bags & Safety
2 bulletinsA Customer may complain of an SRS system warning message being displayed on the instrument panel.
Diagnostic process for Drivers Airbag Warning Light