Home TSBs Jaguar2017 XF

2017 Jaguar XF TSBs

666 Technical Service Bulletins across 17 categories

Engine

150 bulletins

11010398

Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.

11006163

On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...

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vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)

11006072

Low coolant light on or smell of coolant from engine area.

11006070

Engine knocking noise on start up after a new AJ20-D4 service engine has been fitted.

11003797

On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...

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vehicle is refueled within 15 seconds of turning the engine off.

11003769

Low coolant light on or smell of coolant from engine area.

10252755

A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...

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engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.

10252743

A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...

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engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.

10251536

Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic...

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scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.

10251430

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

10249854

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

10244864

Customer reports lack of power and/or check engine light on.

10240354

MISFIRE OR ROUGH RUNNING

10240353

MISFIRE OR ROUGH RUNNING

10235435

MISFIRE ON NEW REPLACEMENT OR REMAN UNITS AJ126

10233822

3.0L AJ126 Misfire on New Replacement or REMAN units.

10233816

Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present

10232701

ENGINE MISFIRE

10229396

Updated - Door lock cylinder cover, fitment at PDI / replacement

10229394

Updated - Door lock cylinder cover, fitment at PDI / replacement

10229391

Updated - Door lock cylinder cover, fitment at PDI / replacement

10226147

Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement

10225905

Engine knocking noise on start up after a new AJ20-D4 service engine has been fitted.

10212855

JTB00268 engine hard to start after hot soak - fan running Category Driveability.

10212818

Door Lock Cylinder Cover - Fitment at PDI / Replacement.

10211157

ENGINE MISFIRE OR ROUGH RUNNING

10211150

ENGINE MISFIRE OR ROUGH RUNNING

10211149

ENGINE MISFIRE OR ROUGH RUNNING

10206284

Coolant leak from Thermostat

10206256

AJ20-P4 engine- Coolant leak from Thermostat

10202945

Coolant leak from Thermostat

10202853

Seat Power Height Adjustment Motor Inoperative

10202852

Seat Power Fore/Aft Motor Inoperative

10202851

Seat Recliner Motor Inoperative

10202830

Timing chain replacement VVT Service Part Incorrectly Boxed

10200774

Customer states check engine light is illuminated.

10200770

Customer States engine runs rough with MIL illuminated.

10190008

Rattle From Engine Bay

10188499

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours.

10186723

There is a noise coming from the engine bay.

10185405

The engine is running rough.

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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.

10185401

There is a rattle noise coming from the engine bay.

10185336

A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute...

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(RPM) are between 1500 RPM - 2200 RPM .

10185158

Check Engine Light is illuminated on the instrument cluster

10183535

Check Engine Light is illuminated on the instrument cluster.

10180863

Service replacement engines may require a balance shaft update prior to fitment.

10178151

There is a noise from the engine.

10178146

Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement

10178068

Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.

10177179

The engine idle is surging following a previous repair.

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The engine will shut off intermittently and restart immediately with a key cycle.

10177175

There is a noise from the engine.

10177158

The engine idle is surging following a previous repair.

10177155

There is a noise from the engine which can vary from a squealing to rattling/bearing noise.

10174498

JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)

10174471

The engine idle is surging following a previous repair.

10173442

There is a noise from the engine.

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The charge warning lamp is on.

10172197

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

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Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.

10172196

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

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10172195

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

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10168904

The Check Engine MIL is on.

10167337

The Check Engine MIL is on There is a noise from the engine

10167327

Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...

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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13

10163753

The tire valve stem is broken or cracked.

10163744

Check Engine Light illuminated, Restricted Performance Message on IPC

10163743

No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine

10159752

PCV DiaphramTorn. The Check Engine Lamp is illuminated.

10159477

Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.

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Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.

10158621

The Check Engine Lamp is on and the vehicle is running rough.

10158619

Check Engine Light illuminated, Restricted Performance Message on IPC

10158565

Malfunction Indicator Lamp (MIL) illuminated.

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DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10158564

Malfunction Indicator Lamp (MIL) illuminated.

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DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10158563

Malfunction Indicator Lamp (MIL) illuminated.

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DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10155318

Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument...

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cluster.

10155305

Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.

10155304

Seat height operates in increments and seat memory function will not work after replacement of seat height motor.

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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)

10155280

A whine noise from the engine may be evident.

10153457

Check Engine Light illuminated, Restricted Performance Message on IPC

10152708

Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time.

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JLR has seen a recent increase in complaints about this issue.

10152687

A whine noise from the engine may be evident.

10151664

Excessive vibration of vehicle when stationary at idle.

10151659

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10151658

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148535

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148534

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148533

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148518

Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.

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Engineering would like to investigate the root cause as to these concerns

10148514

Issue: Customer experiences park brake and/or ABS warning message on instrument cluster.

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Park Brake may not release. One or more of the following DTC's may be stored in the Anti-lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid, C0037 - 2F - Left rear wheel speed sensor - signal erratic, C003A - 14 - Right rear wheel speed sensor - Circuit short to ground or open, C003A - 29 - Right rear wheel speed sensor - signal invalid, C003A - 2F - Right rear wheel speed sensor - signal erratic

10146046

Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...

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housing seam.

10146026

Customersmay report a Check Engine Lamp illumination on the Instrument Cluster.

10146025

Issue: Customer experiences park brake warning message on instrument cluster.

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Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid, C0037 - 2F - Left rear wheel speed sensor - signal erratic, C003A - 14 - Right rear wheel speed sensor - Circuit short to ground or open, C003A - 29 - Right rear wheel speed sensor - signal invalid, C003A - 2F - Right rear wheel speed sensor - signal erratic

10146024

Issue: Customer experiences park brake warning message on instrument cluster.

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10146023

Issue: Customer experiences park brake warning message on instrument cluster.

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10146015

Issue: JLR have received a number of reports reference timing chain cover plugs.

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Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.

10146012

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

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exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.

10146011

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible...

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engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.

10142392

Issue: A concern has been identified on certain XF, XE and F-Pace vehicles equipped with the Ingenium 2.0L Diesel Engine...

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which may exhibit an audible engine whine detectable within the cabin

10142174

A resonance/vibration may be felt through the vehicle body, seating, and steering wheel when the engine is between...

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1,500-2,200 Revolutions Per Minute (RPM).

10141096

Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck.

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This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.

10141095

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

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10141094

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible...

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engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.

10141075

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours.

10141074

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours.

10141073

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours.

10134986

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

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In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134985

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

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In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134984

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

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In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134983

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

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In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134982

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

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In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10131579

Issue: Rear differential oil leak evident from the pinion seal.

10131574

Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.

10127610

Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...

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under slight load and on overrun.

10127586

The electric cooling fans may continue to operate, causing a noise from the engine compartment.

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The engine Malfunction Indicator Lamp (MIL) may also be illuminated with Diagnostic Trouble Code (DTC) P0116-24 stored.

10127585

Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running.

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This can lead to Roadside Assistance being necessary.

10127582

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

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?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information

10127581

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

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10127574

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours

10127573

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours

10127572

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours

10127296

Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...

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under slight load and on overrun.

10127291

Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running.

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This can lead to Roadside Assistance being necessary.

10127287

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

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10127280

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours

10127279

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours

10127278

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours

10125485

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours.

10125484

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours.

10125483

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours.

10124200

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours.

10119566

Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated and the message 'restricted performance' may...

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be displayed on the Instrument Cluster (IC). Upon further diagnosis, Diagnostic Trouble Code (DTC) P062F is stored in the Powertrain Control Module (PCM).

10118159

Issue: Customers may report the engine management light (MIL) is illuminated with the possibility of a ?Traction...

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Reduced - 2 Wheel Drive Only? warning message displayed within the instrument cluster message centre and DTC?s P1888-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 stored in the TCCM (Transfer Case Control Module).

10118151

Coolant leaking from coolant resrvior cap

10118147

A rubbing noise from the engine compartment may be evident

10116806

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected...

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Vehicle Range where the engine Malfunction Indicator Lamp (MIL) on the Instrument Cluster may illuminate with no effect on vehicle driveability

10116799

SITUATION: A ticking noise may be heard in the passenger compartment while driving with the engine under load.

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The noise increases/decreases relative to engine speed.

10116797

SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the engine...

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Malfunction Indicator Lamp (MIL) on the Instrument Cluster may illuminate with no effect on vehicle driveability.

10110983

DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected...

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Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overheat and failure if ignored.

10110974

Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which...

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may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overheat and failure if ignored.

10110972

Issue: Excessive vibration of vehicle and exhaust system when stationary at idle.

10110971

Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck.

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This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.

10110967

Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0341-91...

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stored in the Powertrain Control Module (PCM).

10110956

Issue: Excessive vibration of vehicle and exhaust system when stationary at idle and/or DTC P245B-84 (DTC will only be...

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present on 2.0 Diesel engines).

10110943

Situation: A 'humming' noise may be evident from the engine when the engine is idling.

10097594

ISSUE: THE IGNITION LIGHTS DO NOT ILLUMINATE AND THE ENGINE WILL NOT CRANK.

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THERE IS NO ISSUE WITH THE LOCKING AND UNLOCKING THE VEHICLE.

10096912

SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.

10095351

ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY.

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THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.

10095310

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

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IT HAS BEEN REPORTED THAT UNDER SPECIFIC DRIVING CONDITIONS, THE DRIVER MAY INADVERTENTLY PRESS THE ACCELERATOR AND BRAKE PEDAL AT THE SAME TIME, WHICH WILL CAUSE THE BRAKE SYSTEM OVERRIDE TO APPLY. IN THE EVENT OF THE BRAKE OVERRIDE SYSTEM APPLYING, IT WILL SIGNIFICANTLY REDUCE THE ENGINE TORQUE OUTPUT AND MAY CAUSE CONCERN FOR THE DRIVER. INVESTIGATIONS HAVE IDENTIFIED THAT THE LATERAL SPACING BETWEEN THE BRAKE BOOSTER AND ACCELERATOR PEDAL MAY BE THE ROOT CAUSE AND THEREFORE THE RELEVANT REPAIR INSTRUCTIONS HAVE BEEN INCLUDED TO HELP STOP ANY POSSIBLE OCCURRENCE OF THE REPORTED CONCERN.

10095142

SITUATION: AN ENGINE COOLANT LEAK MAY BE EVIDENT FROM THE ENGINE COOLANT EXPANSION TANK FILLER NECK.

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THIS MAY BE ACCOMPANIED BY STEAM FROM UNDER THE HOOD AND/OR AN ENGINE OVERHEAT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER.

10095063

SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C-11...

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STORED IN THE POWERTRAIN CONTROL MODULE (PCM).

10094841

"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH ...

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MAY EXPERIENCE A VIBRATION/KNOCKING NOISE FROM THE REAR OF THE VEHICLE."

10094783

"ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED (MIL) WITH DTC P034191 IS STORED IN...

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THE POWERTRAIN CONTROL MODULE (PCM) ON INGENIUM 2.0 DIESEL (AJ200D) ENGINES ONLY."

Infotainment

119 bulletins

11016645

This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...

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from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.

11016644

These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...

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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.

11015314

NGI Infotainment Class Action Settlement

11015306

Infotainment Master Controller (IMC) Extended Warranty

11015276

Infotainment Master Controller (IMC) Extended Warranty

11015249

These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...

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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.

10232710

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

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Parking app are inoperative.

10231225

Gen 2.1 Touch screen display recovery process

10231224

Gen 2.1 Touch screen display recovery process

10231223

Gen 2.1 Touch screen display recovery process

10227602

Navigation errors or freezing on the `Initalization` screen

10227601

Navigation errors or freezing on the `Initalization` screen

10227600

Unable to save navigation co-ordinates

10227599

Unable to save navigation co-ordinates

10227598

Unable to select preferences on the touch screen

10227594

Bluetooth issues after software updates.

10227582

Audio System Speaker Diagnosis

10212847

Infotainment System AV button greyed out.

10212841

Audio Amplifier Quiescent drain

10206255

Navigation voice guidance no longer operational after latest NGI update

10206167

Voice guidance concerns when using Apple CarPlay.

10204122

Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard

10204086

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...

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Waze.

10202944

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

10202824

Navigation voice guidance no longer operational after latest NGI update

10202081

Navigation voice guidance no longer operational after latest NGI update

10200908

Navigation voice guidance no longer operational after latest NGI update

10199909

Navigation voice guidance no longer operational after latest NGI update

10199054

Navigation voice guidance is not working with Apple CarPlay

10199053

Infotainment Updates

10199028

Washer Fluid Low Message Displayed When Washer Bottle Full

10191861

Infotainment Updates

10188503

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

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a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down

10185331

'2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Panel Cluster (IPC).

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The Malfunction Indicator Lamp (MIL) is illuminated on the IPC.

10185247

'Adaptive Dynamics Fault' Message Displayed in Instrument Panel Cluster (IPC)

10178159

20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...

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popping noise iOS13 Bluetooth improvements Additional improvements

10175831

JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...

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greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above

10175830

JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...

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greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.

10174489

JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...

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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.

10174478

Popping sound or crackling noise from the audio system while in use.

10173445

Popping sound or crackling noise from the audio system while in use.

10173444

XM radio is inop.

10172192

XM radio is inop.

10171142

Pop Noise From Audio Output

10168922

Popping sound or crackling noise from the audio system while in use.

10168865

Customer may state there is no audio present or volume control.

10168864

Customer may state there is no audio present or volume control.

10168863

Customer may state there is a pop noise or crackle when playing the audio.

10167339

Intermittent Bluetooth connection on Android equipped device with software 9.0

10167338

Popping sound or crackling noise from the audio system while in use.

10167329

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...

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versions.

10166460

Popping sound or crackling noise from the audio system while in use.

10166454

Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl Touch Pro? software in 2016-18MY...

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vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.

10166450

Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...

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infotainment system using the USB cable and CarPlay mode active.

10165680

Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

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The concern will only affect New Low line Infotainment (NLI) systems.

10164964

Intermittent Bluetooth connection on Android equipped device with software 9.0

10164963

Popping sound or crackling noise from the audio system while in use.

10164947

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...

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status.

10164944

Intermittent Bluetooth connection on Android equipped device with software 9.0

10164943

Popping sound or crackling noise from the audio system while in use.

10164830

Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

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The concern will only affect New Low line Infotainment (NLI) systems.

10163749

Intermittent Bluetooth connection on Android equipped device with software 9.0

10163748

Popping sound or crackling noise from the audio system while in use.

10163740

Customers may report that no audio can be heard in the vehicle.

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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

10163739

Customers may report that no audio can be heard in the vehicle.

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10163117

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...

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status.

10163114

Intermittent Bluetooth connection on Android equipped device with software 9.0

10163113

Popping sound or crackling noise from the audio system while in use.

10163100

Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

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The concern will only affect New Low line Infotainment (NLI) systems.

10162316

Intermittent Bluetooth connection on Android equipped device with software 9.0

10162315

Popping sound or crackling noise from the audio system while in use.

10159482

A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the Instrument...

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Cluster (IC).

10158566

Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below...

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has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern

10152710

When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS...

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is not available? displayed on the instrument Cluster? due to activation failure.

10151663

Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October.

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As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and ISC software should not be updated unless related to a reported customer concern.

10148529

Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

10148515

Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY...

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onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.

10146039

Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...

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inoperative.

10146038

Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code...

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(DTC) U3000-49 logged in the TCU (Telematics Control Unit).

10146032

A customer may report "Hood Open" message displays on IP with hood closed.

10143036

Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...

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can no longer provide Navigation destination entry via voice control.

10143024

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the...

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Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.

10143019

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated

10142406

A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC),...

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Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC).

10142400

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10142165

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10142162

Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call.

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The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.

10142159

Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start...

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will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Although these DTC's can indicate an issue with the Urea system, multiple components have been returned to the supplier with no fault found following repairs on customer vehicles.

10142134

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10141091

Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...

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F-TYPE X152

10141090

Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...

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F-TYPE X152

10141083

Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...

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longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.

10141070

On vehicles fitted with the InControl Touch? Information and Entertainment System, the system may intermittently, and...

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without user input, 'reset' -- the touchsceen will become blank and then display the Jaguar logo.

10141068

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10127611

Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display.

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DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TDV6.

10127297

Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display.

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DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TDV6.

10125489

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

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10123473

Situation: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has...

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developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system.? Improved Bluetooth connectivity.? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R).? Screen blank when restarting the vehicle after an immediate shut-down.

10120500

Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with...

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InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.

10120497

SITUATION: On vehicles fitted with the InControl Touch? Information and Entertainment System, the system may...

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intermittently and without user input 'reset' -- the touchsceen will become blank and then display the Jaguar logo.

10119570

Issue: Park distance control (PDC) audio tones inconsistent with visual display.

10118499

Issue: Users might be experiencing an issue where the navigation guidance may not work.

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When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.

10118154

Adaptive Dynamics Fault Message Displayed in Instrument Cluster

10118152

Heads up display does not display cruise control value below 20MPH or 20KPH

10116807

DESCRIPTION OF ISSUE: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range...

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which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.

10116801

SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may...

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experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.

10110958

DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on...

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10110947

Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the...

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10110944

Situation: The clock display on the Touch Screen and the Instrument Cluster appears to 'lose' approximately 2-3 minutes...

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per month and requires a reset on a regular basis.

10097604

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

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MAY REQUIRE AN UPDATE TO THE INCONTROL TOUCH PRO SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: SYSTEM 'FREEZES' AND RESTARTS; LOSS OF FAVORITES; NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE; AND/OR MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.

10097589

ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE INPUT THE PIN CODE.

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IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.

10095323

SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL TOUCH PRO SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE.

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SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; CD RIPPING/PLAYBACK ISSUES; CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES.

10095301

ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL.

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2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.

10095282

"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

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INCONTROL TOUCH PHASE 3 SOFTWARE IS TO BE INTRODUCED TO CORRECT A NUMBER OF ISSUES, INCLUDING: SD CARD CORRUPTION; SOFTWARE UPDATE TO THE AUDIO HEAD UNIT (AHU) TO RECTIFY SYSTEM RE-BOOT CONCERNS; PHONE AND BLUETOOTH CONNECTIVITY ISSUES; LOSS OF SIRIUS RADIO; AUTO FREQUENCY FUNCTION HAS BEEN REMOVED; AND A CHANGE TO THE WAY RECENT DESTINATIONS ARE ACCESSED WHILE USING NAVIGATION."

10095104

ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN...

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USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CONTROLLER (IMC) MEDIA LIBRARY.

10094741

SYSTEM FREEZES AND RESTARTS; LOSS OF FAVORITES, NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE AND OR MOBILE...

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PHONE MUST BE PAIRED MORE THAN ONCE.

10094644

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

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10094478

ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING...

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LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THERE IS NO RESPONSE FROM TOUCH SCREEN AND AUDIO OUTPUT REMAINS DISTORTED. THE DTC B14D3-96 MAY ALSO BE STORED IN THE INFOTAINMENT MASTER CONTROLLER (IMC) SUGGESTING A RADIO TUNER COMPONENT INTERNAL FAILURE.

10094456

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

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Other

113 bulletins

11030752

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

11020209

MIL on Instrument cluster.

10243679

The wiper blades streak, smear, judder or squeak during operation

10242019

Lack of power, MIL on.

10239049

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...

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Emergency Call being activated.

10231251

Diagnosing the BMS when DTC B11DB-87 is logged.

10231234

Boot lid not lifting up all the way

10231231

XF Diagnostic process for Day Night Mode Activation

10231221

AM Frequency Stuck In FM Preset

10231220

AM Frequency Stuck In FM Preset

10229413

XF/XJ Eco Stop/Start Additional Diagnostics Information

10229377

Rear transport tow eye being left in place or not discarded

10229372

Smart Junction Box Issues

10229371

Smart Junction Box Issues

10227590

Noise Vibration

10227129

Fasia switch pack(FSP) buttons sticking in operation

10227128

Fasia switch pack(FSP) buttons sticking in operation

10227122

Title: 5.0L V8 (AJ133) overheating due to incorrect

10226327

Transit Protection / Wrapguard Staining

10222704

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

10222702

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222701

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222689

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

10215544

Driveline Noise or Vibration

10215526

Vehicle smoking from tailpipe, lack of power and MIL on.

10214652

Quality Assurance Stop.

10212974

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10212871

Charge Air Hose assy detachment.

10212865

Diagnostic Concerns.

10212864

HLDF Programming - `Candidate Not Available` message.

10212862

XF LHF Indicator Inoperative.

10212853

Title MOST system diagnosis

10212845

Attachment.

10212844

Attachment.

10212843

Attachment.

10212842

Entertainment Systems.

10212838

Image.

10212837

Image.

10211133

A customer may report a rattle tyle noise from the front seat base area.

10211119

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10210009

A customer may report a rattle tyle noise from the front seat base area.

10209995

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10208499

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10207611

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10206259

Vehicle smoking from tailpipe, lack of power and MIL on.

10204152

Seat mounted seat switches Seats not moving

10204125

Oil ingress in air intake system; Vehicle smoking from tailpipe, lack of power and MIL on

10200907

Connectivity functions are no longer working.

10200906

Key remote functions and/or passive entry stopped working.

10199083

A customer may report a rattle noise coming from the front seat area.

10190014

Pivi IP27.1 (OS 2.0.6)

10190013

TCU v19.2

10190001

Pivi IP27.2 (OS 2.0.6)

10190000

TCU v19.2

10185329

Creak Noise From Front Bulkhead

10183935

MIL on the Instrument Cluster

10183931

Front and Rear Park aid & Park assist unavailable.

10168938

A customer may report that the front seat bolsters are sagging or the seat has become hard and uncomfortable.

10168878

Web Browser functionality is not available.

10168877

Voice control is not able to locate destination entry.

10168873

SOTA download does not complete first time through

10167349

A customer may report that the front seat bolsters are sagging or the seat has become hard and uncomfortable.

10167307

The air flow from the front air vents has become reduced.

10164957

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10164951

A customer may express a concern that the auto stop/start system does not function as expected.

10164834

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10163750

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw

10163741

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10163104

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10162309

Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC

10155322

InControl Touch Pro Inoperative

10155312

The Auto stop/start system may not function as expected.

10155307

A creak noise may be evident from the front bulkhead.

10155291

The keyless entry system lock function may not operate or operates intermittently.

10153461

Customers may express a concern of water ingress into the front footwells.

10153453

InControl Touch Pro Inoperative

10152682

X260 / X760 left hand side of full TFT Instrument pack (IPC) goes blank when selecting "Polish" language from main menu.

10148512

The reissue replaces all previous version.

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Please destroy all previous versions.

10146236

Water ingress into the passenger and/or luggage compartment may be evident.

10146160

Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...

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drive cycle.

10146030

SIM card activation issues

10146029

InControl Touch Pro phase 4 customer letter

10142404

Issue: Customer reports that, intermittently, the vehicle will not crank.

10142137

A creak noise may be evident from the front bulkhead.

10141104

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

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Range where the luggage compartment lid latch cover may either become loose or fall off into the luggage compartment. This does not affect the function of the luggage compartment lid latch. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.

10141099

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage...

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compartment lid latch cover may either become loose or fall off into the luggage compartment. This does not affect the function of the luggage compartment lid latch.

10141079

Issue: Customer reports that, intermittently, the vehicle will not crank.

10141077

Issue: A customer may present a vehicle exhibiting judder and / or noise from the front wiper blade during normal...

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operation.

10141076

The keyless entry system lock function may not operate or operates intermittently.

10134970

TCU Water Ingress

10134968

Jaguar Land Rover Shop Foreman Conference Call

10127619

Presentation from Dealer Shop Foreman Conference Call

10127609

Issue: Jaguar headlining cleaning products

10127295

Issue: Jaguar headlining cleaning products

10127111

The Auto Stop/Start system may be inoperative.

10127103

A rattle noise from underneath the vehicle may be evident.

10119567

Situation: The keyless entry system lock function may not operate or operates intermittently.

10118501

Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.

10118164

Issue: SIM card does not latch in SIM slot or cannot be read.

10118155

DTCs may be flagged P0404-77/84, P042E-72 or P042F-73

10118153

TCU fails activation and DTC U2109 flagged

10110979

Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing.

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2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact.

10110954

Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing.

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2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact.

10097591

ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WONT EJECT,...

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INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CANT READ CD

10096923

"SITUATION: A 'HOWL' NOISE MAY BE EVIDENT FROM THE VEHICLE AT LOWSPEED OVERRUN (BETWEEN 1,800-1,100 RPM)."

10096920

SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.

10095281

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

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THE ALL SURFACE PROGRESS CONTROL FEATURE DOES NOT OPERATE AS EXPECTED (FEATURE SELECTED FROM STANDSTILL BUT VEHICLE DOES NOT MOVE).

10095202

SITUATION: THE LUGGAGE COMPARTMENT LID LATCH COVER MAY BECOME DETACHED.

10095196

SITUATION: A RATTLE NOISE FROM THE FRONT OF THE VEHICLE MAY BE EVIDENT WHEN DRIVING OVER ROUGH ROADS (COBBLESTONE,...

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DAMAGED ROADS, ETC.) WHEN TRAVELING AT LOW TO MODERATE SPEED (10-25MPH / 16-40KM/H).

10095064

ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40) APPEARING.

10094761

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

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MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND COULD EXPERIENCE A NON-START CONDITION ONLY WHEN BOTH SMART KEYS ARE IN THE VEHICLE.

10094496

ISSUE: USA PORT OF ENTRIES HAVE SEEN A RECENT SPIKE IN X260 REAR PLATE PLINTHS LOSING ADHESION, AND FALLING OFF THE...

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VEHICLE.

10093102

SITUATION: A 'HOWL' NOISE MAY BE EVIDENT FROM THE VEHICLE AT LOW-SPEED OVERRUN (BETWEEN 1,800-1,100 RPM).

Electrical

106 bulletins

11018306

TELEMATIC TCU2 MODULES NO LONGER AVAILABLE

11017764

Telematic TCU2 Module 2015-2017MY No Longer Available

11017740

Leaking windshield that caused the water ingress on the electrical component.

11016711

Powertrain Control Module (PCM) Software Update

11011529

Powertrain Control Module (PCM) Software Update

11011528

Powertrain Control Module (PCM) Update

11010402

Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.

11008674

Powertrain Control Module (PCM) Update

11008668

Powertrain Control Module (PCM) Software Update

11007480

Powertrain Control Module (PCM) Update

11007469

Powertrain Control Module (PCM) Software Update

10246319

Startup battery keeps draining / Vehicle will not start

10243682

Battery low warning displayed on instrument cluster and/or no-start

10240210

Battery low warning displayed on instrument cluster and/or no-start.

10231243

vehicles with battery charging warning lamp illuminated

10231242

Instructions for jump starting vehicles with discharged battery?s

10231232

Remote Function Actuator Module (RFA) hardware recovery process

10231227

New vehicle storage (Transit relay / Transit mode)

10229406

Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L

10229379

No Communication with Chassis Control Modules after reconnecting battery.

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Chassis.

10227588

RCM - Configuration failure DTC`s logged in module

10227121

Charging a vehicle fitted with Battery monitoring system

10226335

Diagnostic Module Tank Leakage (DMTL)

10226071

Chassis Control Module (CHCM) Suspension Warning on Cluster

10219237

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

10212982

MIL on, DEF light on, having to program PCM or update PCM as stated on TOPIx.

10212860

Loose battery terminals.

10212859

Front Control Display Interface Module Re-configuration.

10211120

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...

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sitting.

10204162

4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...

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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion

10199823

Alternator Belt - Damaged

10174491

When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.

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The error message The following error was encountered: is displayed to the user.

10168875

Quiescent battery drain due to TCU module.

10167325

Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.

10166453

The digital disc player will not eject, occasionally skips tracks, cycles quickly through tracks and 'locks up.'...

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On-screen commands may also fail to operate, an ignition cycle usually temporarily resolves the problem.

10164949

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10164934

The MIL is illuminated on the IC with no restricted performance or loss of power experienced.

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Further investigation has found that DTC P0496-00 is stored in the Powertrain Control Module (PCM).

10159475

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth, Voice commands...

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no longer work

10158612

Variations of P0087 for the fuel rail pressure sensor are stored in the PCM

10158561

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

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One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.

10158560

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

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10155316

"Traction Reduced - 2 Wheel Drive Only" Warning message displayed on the instrument cluster (IC) - One or more of the...

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following DTCs will be stored in the Transfer Case Control Module (TCCM) : P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13.

10155315

Customer complains DPF warning light is on.

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Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure.

10155311

U1000-00 present in BCM.

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One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.

10155299

Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.

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Initial diagnosis shows no fault found or no measurable quiescent drain.

10155283

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...

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no longer work

10153868

Message on the Instrument cluster stating "Air suspension not in customer mode" Diagnostic trouble code (DTC) U3000-05...

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logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode

10152714

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.

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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

10152713

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.

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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

10152686

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

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One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).

10152685

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

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One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).

10152683

U1000-00 present in BCM.

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10151661

The message "Radar Sensor Blocked" appears in instrument pack display.

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If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.

10148525

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10148523

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10148519

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10148516

Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...

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module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.

10146238

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

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This may or may not also illuminate the MIL

10146217

Issue: The customer reports a MIL and P144C-00 is observed in the PCM.

10146047

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10146036

Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and...

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lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM).

10146017

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10142402

Customers report the ECO Stop/Start is not working.

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Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

10142396

Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.

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The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM.

10142394

In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...

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section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.

10142173

The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through...

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tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. An ignition cycle usually temporarily resolves the problem.

10142163

Issue: B1412-96 being flagged in the Gateway Module

10142160

Issue: The message "Radar Sensor Blocked" appears in instrument pack display.

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10142148

Upon investigation a technician may find that the Telematics Control Module (TCU) is not reporting on the network.

10141105

Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in...

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correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. The customer is complaining about LKA and LDW issues, for example, not available, not working, not disengaging when the indicator stalk is engaged.

10141102

Issue: JLR are investigating X260/X760/X761 INGENIUM I4 2.0L Diesel Powertrain control module (PCM) logging DTC P062F-...

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44 - EEPROM Error.

10141087

Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester.

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JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.

10141084

The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status...

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indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.

10141071

The InControl secure system may incorrectly identify the vehicle as stolen after crossing an international border.

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This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.

10127108

Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen.

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This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features

10124202

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been...

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manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.

10124201

DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

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Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.

10119569

Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and...

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P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control Module (PCM). This diagnostic is directing retailers to replace the Charge Air Cooler Coolant Pump (T2H2556), however a number of these parts have been returned and no faults have been found.

10119560

Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component...

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Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09

10118161

Issue: Instrument Cluster displays AEB initializing message (Image Processing Module A (IPMA) - DTC C1001-49 Flagged).

10118148

TCU security key was not subject to end of line test and verification

10110985

Please be advised that Service Action K426, Gateway Module (GWM) Stay Awake - Battery Drain, has been reinstated with...

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immediate effect.

10110977

Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...

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the Gateway Module (GWM) stays awake and keeps the Controller Area Network (CAN) awake. This constant current drain of 3 amps causes the battery to go flat within a few days.

10110975

When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module...

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part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.

10110957

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

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10110955

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been...

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10097590

ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH.

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DURING THE PRE-DELIVERY INSPECTION (PDI) PROCESS FOR VEHICLES FITTED WITH INCONTROL TOUCH, MULTIPLE CONCERNS HAVE BEEN IDENTIFIED BY RETAILERS REGARDING SD MEMORY CARD REGISTRATION FAILURES.

10096648

ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE...

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WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. [DOCUMENT DATED JUNE 15, 2016 ACTUALLY PUBLISHED JULY 15, 2016].

10095402

"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH...

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A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN."

10095285

ISSUE: THE IMAGE PROCESSING MODULE A (IPMA MODULE, FORWARD LOOKING CAMERA) IS BEING CHANGED UNNECESSARILY AND TO AID IN...

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CORRECTLY DIAGNOSING CUSTOMER ISSUES RELATED TO THE LANE KEEP ASSIST(LKA) AND LANE DEPARTURE WARNING(LDW) FEATURES. THE CUSTOMER IS COMPLAINING ABOUT LKA AND LDW ISSUES, FOR EXAMPLE, NOT AVAILABLE, NOT WORKING, NOT DISENGAGING WHEN THE INDICATOR STALK IS ENGAGED.

10095236

ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM...

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EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.

10095229

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

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THE CHASSIS MOUNT VACUUM PIPE ASSEMBLY HAS BEEN IDENTIFIED AS HAVING THE POTENTIAL TO MOVE DOWNWARDS ALONG ITS SECURING POSITION ON THE DIPSTICK TUBE AND COME INTO CONTACT WITH THE HP EXHAUST GAS RECIRCULATION PIPE. THIS MAY RESULT IN THE CHASSIS MOUNT VACUUM HOSE MELTING UNDER DIRECT OR RADIATED HEAT FROM THE HP EXHAUST GAS RECIRCULATION PIPE AND CAUSING A LOSS OF VACUUM PRESSURE TO THE VACUUM LINE.

10095222

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

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MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. DIAGNOSIS MAY IDENTIFY P025C-11 DIAGNOSTIC TROUBLE CODE (DTC) WHICH INDICATES A SHORT CIRCUIT TO GROUND ON THE POWERTRAIN CONTROL MODULE (PCM) AND FUEL PUMP DRIVER MODULE (FPDM) COMMUNICATION LINE.

10095217

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

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10095121

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

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10095081

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

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10094792

ISSUE: WHEN RUNNING EITHER; CONFIGURE NEW MODULE -INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER OR, INCONTROL TOUCH PRO - VEHICLE SHARED SECRET.

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A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED.

10094779

ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH DIAGNOSTIC TROUBLE...

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CODE (DTC) P025C11 SET WITHIN THE PCM.

10094681

SITUATION: THE COMPACT DISC (CD) PLAYER WILL NOT EJECT THE CD OR INTERMITTENTLY SKIPS TRACKS, CYCLES QUICKLY THROUGH...

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TRACKS, AND 'LOCKS UP.' ON SCREEN COMMANDS AND EJECT CD MAY ALSO FAIL TO OPERATE. AN IGNITION CYCLE USUALLY TEMPORARILY RESOLVES THE PROBLEM.

10094579

ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH.

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TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON.

10094574

ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH.

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TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON.

10094566

ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE MISSING MESSAGE MAY BE...

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NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ.

10094539

ISSUE: WHEN RUNNING EITHER; CONFIGURE NEW MODULE -INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER OR, INCONTROL TOUCH PRO - VEHICLE SHARED SECRET.

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A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED.

10094516

ISSUE: MIL ILLUMINATED AND WITH DTC P025C-11 FOR FUEL PUMP MODULE "A" CONTROL CIRCUIT LOW - CIRCUIT SHORT TO GROUND

10094508

ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM...

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10094466

"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

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MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED."

Body & Paint

41 bulletins

11011034

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

11008625

A customer may report that the windshield wipers stop up on the windshield when turned off.

11007416

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

10243681

The sunglass holder wont open or does not operate correctly

10239035

A customer may report that the front or rear door latch does not operate as expected.

10231235

Trunk / Boot lid operation - not lifting up all the way

10229373

Interior Trim

10227584

Window Regulator mechanical creak

10212861

Hood / Bonnet Ajar Switch.

10212828

XF Bumper to Headlamp Gap.

10210018

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

10195257

Luggage compartment lid clash to bumper.

10190073

Floor Ground Stud Corrosion

10185340

A slosh/slap noise from the front and/or rear door(s) may be evident.

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Upon further inspection,water may be found to be trapped in the door(s).

10185334

There is a wind noise from the A-pillar area or that the windshield finisher is loose.

10185246

Front/Rear Door Primary Seal Lower Edge Loose/Adrift

10155324

Customers may report the removable recovery panel is loose incorrectly aligned.

10153324

A water leak into the front left and/or right footwells may be evident.

10146035

The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear.

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This affects only vehicles with Light Oyster color seat trim.

10146016

On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...

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adrift.

10142413

Issue: Tunescan does not operate, scrolling window animation is constantly running.

10142133

On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...

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adrift.

10141103

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

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Range where the luggage compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bumper cover.

10141098

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the luggage...

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compartment lid may foul the rear bumper cover when closing, resulting in paint damage to the bumper cover.

10141097

Situation: A front and/or rear door primary seal may become loose/adrift from the lower edge of the door.

10134966

A 'click' / 'creak' noise may be evident from the top of the A-pillar area or the front of the roof opening panel.

10131575

Issue: Body Panel(s)Unibody

10127109

Issue: There is a possibility that some XF vehicles within the VIN range above - ordered with 'Black pack' option - have...

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the front bumper trims and other features incorrectly built against the ordered specification.

10123469

Situation: The windshield finisher may be loose and/or wind noise may be evident from the A-pillar area.

10123468

Situation: The front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear.

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This affects only vehicles with Light Oyster color seat trim.

10123466

Situation: A creak noise may be evident from the A-Pillar and/or B-Pillar area when opening a front or rear door.

10120495

Situation: When installing the removable rear quarter window to the vehicle, it may be difficult to operate the locking...

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lever.

10119564

Situation: A 'click' / 'creak' noise may be evident from the top of the A-pillar area or the front of the roof opening...

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panel.

10118502

Situation: The roof blind may not open correctly.

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Upon diagnosis, Diagnostic Trouble Code (DTC) B13CB-87 may be stored.

10116805

Situation: The front overhead console sunglasses holder may appear to be distorted and will not latch correctly in...

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certain conditions.

10110968

Situation: A 'click' / 'creak' noise may be evident from the top of the 'A' pillar area or the front of the roof opening...

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panel.

10097582

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHERE...

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THE OVERHEAD SUNGLASS HOLDER APPEARS TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN CERTAIN CONDITIONS.

10095238

ISSUE: A CUSTOMER MAY PRESENT A VEHICLE WITH WATER TRAPPED / SOUND IN ITS REAR DOOR.

10095103

ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.

10095086

SITUATION: ONLY ON VEHICLES WITH MANUAL LUGGAGE COMPARTMENT LIDS, THE LUGGAGE COMPARTMENT LID MAY FOUL THE REAR BUMPER...

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WHEN CLOSING, RESULTING IN PAINT DAMAGE TO THE BUMPER.

10095062

"SITUATION: THE ROOF OPENING PANEL MAY NOT CLOSE CORRECTLY.

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NOTE: THE ROOF OPENING PANEL MAY ALSO BE REFERRED TO AS PANORAMIC ROOF OPENING PANEL. "

Fuel System

24 bulletins

11015294

FUEL VAPOUR PURGE

10227596

Diesel Coolant Pipe noise/resonance

10227595

Diesel Coolant Pipe noise/resonance

10227592

HVAC Evaporator Data Requested Upon Replacement

10226578

HVAC Evaporator Data Requested Upon Replacement

10226152

Fuel Gauge Does Not Display 'Full'

10222680

NEAR FIELD SENSING FEATURE DEGRADATION

10212869

Fuel Injector Concerns 5.0 AJ133 Gasoline.

10212868

Fuel Injector Concerns 5.0 AJ133 Gasoline.

10212851

Fuel Gauge / Pump Diagnostic Aids.

10212849

SDD enhancements for fuel gauge and pump issues-10MY onwards.

10212848

Fuel System Concerns.

10204150

Near Field Sensing feature degradation (Surround camera; 360 Park Aid)

10127583

Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with...

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Diesel fuel.

10127576

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127575

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127289

Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with...

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Diesel fuel.

10127282

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127281

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10110963

Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...

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the evaporative emission canister hose may show signs of ozone cracking.

10110961

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

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Range where the evaporative emission canister hose may show signs of ozone cracking.

10110942

Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...

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the evaporative emission canister hose may show signs of ozone cracking.

10096924

ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS...

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STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. CUSTOMER OR TECHNICIAN MAY ALSO SEE THE MESSAGE A/C SYSTEM IN HIBERNATION' CONDITION WAITING TO WAKE UP DISPLAYED ON THE TOUCH SCREEN.

10079244

"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'.

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CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."

Software & Calibration

21 bulletins

11015305

InControl Touch Pro Wired Update

10243687

Weather and Park & Pay Apps disappear after PIVI update

10231187

DVD software update

10231176

Software update 04

10231164

the DVD software update

10228531

DVD software update

10227604

Diagnostic Software Hardware

10212857

Mongoose Update.

10212856

Mongoose Update

10212850

Important firmware update required for the DA Dongle /DA-VINA.

10195258

Incontrol touch pro phase 2.5 software update.

10191867

IMC Update 21A will not install

10190012

IMC 20C1 Software Release

10189999

IMC 20C1 Software Release

10163115

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software

10162317

Not able to hear incoming calls with iPhone at 12.2 software.

10153322

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

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a software upgrade designed to enhance the robustness of a range of system features and functions.

10146031

18C - New face of InControl Touch Pro and 18C software improvements

10143050

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

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a software upgrade designed to enhance the robustness of a range of system features and functions.

10127608

ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...

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with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)

10127294

ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...

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Steering

19 bulletins

10226582

Steering Column Rake / Reach Operation Innoperative

10208753

Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.

10146219

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

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Noise is audible outside and inside the vehicle.

10141086

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

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Noise is audible outside and inside the vehicle.

10141085

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

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Noise is audible outside and inside the vehicle.

10131581

Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column.

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This issue is affecting X260, X760 and X761.

10127613

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

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Noise is audible outside and inside the vehicle

10127612

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

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Noise is audible outside and inside the vehicle

10127299

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

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Noise is audible outside and inside the vehicle

10127298

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

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Noise is audible outside and inside the vehicle

10120493

Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

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Noise is audible outside and inside the vehicle.

10119556

Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column.

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This issue is affecting X260, X760 and X761.

10119549

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected...

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Vehicle Range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers.

10119545

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience loss...

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of power assist to the steering, most likely at low speed in parking-type maneuvers.

10118503

Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

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Noise is audible outside and inside the vehicle.

10118160

Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column.

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This issue is affecting X260, X760 and X761.

10095283

ISSUE: A CUSTOMER MAY REPORT A CREAK / GROAN NOISE COMING FROM THE LOWER STEERING COLUMN AREA.

10094451

SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL TOUCH PRO FEATURES MAY NOT FUNCTION AS EXPECTED: CD PLAYER...

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PERFORMANCE; UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE THE ACTION; VOICE COMMAND REPEATED TWICE; MISSING AUDIO FOR FM AFTER STARTUP; RECOVERED AFTER SOURCE CHANGE; PHONE ISSUES; AND/OR SCREEN RESET ISSUES.

10094445

SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL TOUCH PRO FEATURES MAY NOT FUNCTION AS EXPECTED: CD PLAYER...

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Transmission

17 bulletins

10231240

Automatic transmission, rotary gear selector low level part

10231226

Steering Gear Transfer Pipe change

10229402

Post K202 Transmission Control Switch Issues Rise and FALL

10214657

STEERING GEAR FIXING.

10214656

Steering Gear Pinion Bolt.

10210107

8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.

10200772

Customer states harsh shift, transmission warning lamp.

10142399

Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the...

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Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event.

10141100

Issue: Exterior door mirror dip position does not always return to previously set position when reverse gear is engaged...

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and then changed back to drive.

10141078

Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.

10131577

Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with...

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an 8HP transmission, and will not be able to find the routine within SDD.

10120498

Situation: One or more of the following may be evident: ? '2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Cluster.

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? The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Cluster. During diagnosis, the technician may find Diagnostic Trouble Code (DTC) U0001-87 stored in the Transmission Control Module (TCM).

10097593

ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97.

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AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED.

10095157

ISSUE: CONTENT: THIS SSM APPLIES TO ROTARY TRANSMISSION CONTROL SWITCH MODULE (TCS) / GEAR SHIFT MODULE (GSM) IN THE...

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ABOVE APPLICABLE MODEL YEARS VEHICLES. ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97 IN THE GSM. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. PLEASE DO NOT REPLACE THE GSM UNTIL THIS PROCEDURE HAS BEEN COMPLETED AND VERIFIED. GSMS HAVE BEEN REPLACED PREVIOUSLY WHEN THIS SOFTWARE WILL FIX THE ISSUE

10095150

ISSUE: CONTENT: THIS SSM APPLIES TO ROTARY TRANSMISSION CONTROL SWITCH MODULE (TCS) / GEAR SHIFT MODULE (GSM) IN THE...

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10094594

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...

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APPLICABLE) WORKING PROPERLY.

10093082

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...

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APPLICABLE) WORKING PROPERLY.

Brakes

15 bulletins

11016648

There have been several FRED submissions for a customer allegation of brake judder/vibration.

11016647

There have been several FRED submissions for a customer allegation of a brake noise concern.

11016646

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

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instrument cluster.

10167316

EPB (Emergency Park Brake) is applied and will not release.

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The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.

10155308

A customer may report a squeal noise coming from front brakes during brake application.

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This will usually occur whilst cold.

10151651

A customer may report a squeal noise coming from front brakes during brake application.

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This will usually occur whilst cold.

10146159

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10146158

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10146157

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10143043

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10143042

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10142138

The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster...

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with the warning message 'Recalibrate EPB' displayed in the message center.

10125490

The Anti-lock Brake System (ABS) warning light may be illuminated in the Instrument Cluster.

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Upon further inspection, Diagnostic Trouble Code (DTC) C0031-2F, C0031-29, C0031-31, C0031-62, C0034-2F, C0034-29, C0034-41, and/or C0034-62 may be stored in the Anti-lock Brake System Control Module

10124197

Issue: Submitting a Brake Noise EPQR

10110969

Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates...

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a specific diagnostic path to be taken, and not resulting in a requirement for replacement.

Lighting

12 bulletins

11013978

Malfunction Indicator Lamp (MIL) may illuminate

11012684

Malfunction Indicator Lamp (MIL) may illuminate

10229596

Malfunction Indicator Lamp

10226146

Front / Rear Lamp Condensation - Information Only

10212835

Cigar Lighter Elements Not Supplied.

10212834

Head Lamp / Fog Lamp - Discolouration / Distortion.

10199085

A customer may express a concern that there is moisture inside one of the rear lamp assemblies.

10194719

Malfunction Indicator Lamp

10174477

To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.

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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.

10159750

The yellow reflector in the headlamp assembly is delaminating

10142401

Issue: Customer may report water ingress into the vehicle via the rear High Mounted Stop Lamp up to vin ranges, XF -...

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Y00001 - 59625 2016 MY - 2017MY, XE - 900001 -995971 2016 - 2017 Solihull, XE - P00126- P28201 2017 - 2017

10123472

Situation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently.

HVAC & Climate

10 bulletins

11022439

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...

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or become inoperable every 8-10 minutes while driving.

10231228

Climate Controlled Seats Diagnosis & Testing

10227132

Lack of Cooling From Air Conditioning

10227131

Lack of Cooling From Air Conditioning

10226305

Climate Control System Odor.

10143035

A Customer may report a noise or low air flow from the HVAC system

10124198

Situation: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed a software upgrade.

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Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? - connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.

10119565

Situation: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed a software upgrade.

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Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.

10119548

DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on...

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the performance of the InControl Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss; channel artwork not displaying - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - ?Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues - Climate control fan symbol not visible when increasing/decreasing fan speed - The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen - Unable to access the seat massage auto function on the Touchscreen - The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)

10118500

SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the...

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performance of the InControl Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.

Suspension

7 bulletins

10127587

Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

10127293

Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

10119551

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

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Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification required for robust USB 2.0 communication.

10118505

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have a...

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cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification required for robust USB 2.0 communication.

10118150

USB network between USB hub and digital disc player does not match specification

10118142

DESCRIPTION OF ISSUE An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

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Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification required for robust USB 2.0 communication.

10094682

ISSUE: X260 BOOT SPRING DETACHING FROM BODY IN WHITE BRACKET AND / OR SPIGOT BRACKET.

Hybrid & EV

6 bulletins

10229588

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10229587

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227462

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227460

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10222695

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

10222694

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

Tires & Wheels

4 bulletins

10148517

Issue: Wheel stud failures (fractures).

10143028

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

10143027

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

10131576

Issue: Wheel stud failures (fractures).

Air Bags & Safety

1 bulletin

10231230

Diagnostic process for Drivers Airbag Warning Light

Pre-Delivery & Maintenance

1 bulletin

10148545

The retailer may notice that the passive start function does not work after the Pre Delivery Inspection (PDI) has been...

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completed using Pathfinder.

2017 Jaguar XF TSBs

Categories

Engine

Infotainment

Other

Electrical

Body & Paint

Fuel System

Software & Calibration

Steering

Transmission

Brakes

Lighting

HVAC & Climate

Suspension

Hybrid & EV

Tires & Wheels

Air Bags & Safety

Pre-Delivery & Maintenance