2015 Jaguar XF TSBs
407 Technical Service Bulletins across 16 categories
Categories
Engine
113 bulletins3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
the torque of some of the fixings that secure the ancillaries to the engine may not be to the correct specification.
2.0 GTDI Turbocharger
DTC P026A on Supercharged Engines only
DTC P026A on Supercharged Engines only
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Engine Misfire And Loss of Power
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
Engine Front Ancillary Fixings.
Engine Front Ancillary Fixings.
Supercharger Cooling Coolant Pump Durability Concern.
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
Engine-Compartment Lid Ajar Switch.
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...
Read full bulletin
engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
Read full bulletin
compartment area.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
Read full bulletin
compartment area.
The engine is running rough.
Read full bulletin
There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
Intake Camshaft Variable Cam Timing Actuator - Component Failure
The engine idle is surging following a previous repair.
Read full bulletin
The engine will shut off intermittently and restart immediately with a key cycle.
The engine idle is surging following a previous repair.
The engine idle is surging following a previous repair.
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.
Read full bulletin
Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
Read full bulletin
Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
A customer may complain of a coolant leak from the vehicle.
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
Read full bulletin
housing seam.
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic...
Read full bulletin
Trouble Code) P008B stored in the Powertrain Control Module (PCM).
A Customer may experience a coolant leak or engine overheat condition.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
Read full bulletin
compartment area.
Issue: Rear differential oil leak evident from the pinion seal.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
Read full bulletin
compartment area.
SITUATION: The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic...
Read full bulletin
Trouble Code (DTC) P008B is stored in the Powertrain Control Module (PCM).
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated.
Read full bulletin
The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.
Issue: 13-15MY X250 (XF) 2.0L GTDi - Repair triggered due to MIL light caused by DTC P0420 - Mileage up to 80,000 miles...
Read full bulletin
(130,000 km) - No previous incidence of misfire DTC's P03xx
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP.
Read full bulletin
THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE POWERTRAIN CONTROL MODULE [PCM]).
"ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED WITH DTC P068A-00 IS STORED IN THE...
Read full bulletin
POWER TRAIN CONTROL MODULE (PCM) CAUSE: THERE IS A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE, THIS IS A PROBLEM WITH THE POWER TRAIN CONTROL MODULE (PCM)"
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND ...
Read full bulletin
THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."
"RE-ISSUED DEC 2015. ISSUE: FUEL INJECTORS CLOGGED LEADING TO POOR RUNNING / MISFIRES / ENGINE DETONATION ON AJ-V8 ENGINES.
Read full bulletin
CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS BLOCKING THE HOLES IN THE FUEL INJECTOR."
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00...
Read full bulletin
STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE DUE TO A PCM SOFTWARE ERROR CAUSING A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE."
"SITUATION: THE ENGINE MAY NOT CRANK/START AND THE VEHICLE MAY EXHIBIT A WARNING LIGHT OR WARNING LIGHTS ON THE INSTRUMENT PANEL.
Read full bulletin
UPON FURTHER DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODE (DTC) U0100-00 LOGGED IN VARIOUS CONTROL MODULES, NO COMMUNICATION WITH THE POWERTRAIN CONTROL MODULE (PCM), IS UNABLE TO CLEAR THE DTC. THIS MAY RESULT IN THE REPLACEMENT OF THE PCM. CAUSE: THIS MAY BE CAUSED BY INTERNAL FAILURE OF THE PCM."
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER.
Read full bulletin
FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS."
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
"SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE...
Read full bulletin
(ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER.
Read full bulletin
FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER.
Read full bulletin
FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS...
Read full bulletin
INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASEOF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]). CAUSE: THIS MAY BE CAUSED BY THE ORIGINAL ENGINE CONTROL MODULE (ECM) AND TRANSMISSION CONTROL MODULE (TCM) SOFTWARE WHICH DID NOT PROVIDE OPTIMIZED SETTINGS FOR THE INTELLIGENT STOP/START FUNCTION IN ALL SITUATIONS."
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ENGINE FAILS TO CRANK; ...
Read full bulletin
'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM)."
"SITUATION: A LOSS OF PERFORMANCE MAY BE EXPERIENCED AND/OR THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED.
Read full bulletin
UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE MISFIRE DIAGNOSTIC TROUBLE CODES (DTC [P0300, P0301, P0302, P0303, P0304, AND/OR P1315]) STORED IN THE ENGINE CONTROL MODULE (ECM). THE ECM IS TO BE REPROGRAMMED IN ORDER TO PROTECT THE ENGINE AGAINST DAMAGING COMBUSTION EVENTS. CAUSE: THIS MAY BE CAUSED BY ECM SOFTWARE WHICH, UNDER CERTAIN CONDITIONS, COULD LEAD TO DAMAGING PRECOMBUSTION EVENTS THAT MAY LEAD TO POTENTIAL PISTON DAMAGE WITHIN THE ENGINE."
"SITUATION: THE ENGINE MAY NOT START ON FIRST PRESS OF THE START/STOP BUTTON BUT WILL START NORMALLY ON THE SECOND PRESS.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR."
"SITUATION: A 'CLICK' OR 'KNOCK' NOISE MAY BE EVIDENT FROM THE FRONT SEAT IN THE AREA OF THE DRIVER'S OR PASSENGER'S SHOULDERS.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY THE END STOP BLOCK DIMENSION NOT BEING WITHIN TOLERANCE."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
Read full bulletin
THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND...
Read full bulletin
THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR XF (X250; 2.0L GTDI ENGINE ONLY) VEHICLES WHICH MAY...
Read full bulletin
EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED.
Read full bulletin
UPON DIAGNOSIS, THE TECHNICIAN MAY FIND A LEAK IN THE ENGINE AIR INTAKE SYSTEM AND/OR ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODE (DTC) STORED IN THE ENGINE CONTROL MODULE (ECM): P144C-00, P2178, AND/OR P2282. ONCE ANY HARDWARE FAULTS HAVE BEEN RESOLVED, THE SERVICE INSTRUCTION BELOW IS REQUIRED. CAUSE: THIS MAY BE CAUSED BY AN ENGINE MANAGEMENT SYSTEM (EMS) SOFTWARE ERROR."
"SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
Read full bulletin
CAUSE: THE CAUSE MAY BE UNKNOWN."
2.0L GTDI VEHICLES MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING.
"SITUATION: POOR ENGINE IDLE QUALITY FROM A COLD START WHEN SELECTING FORWARD OR REVERSE GEARS MAY BE EVIDENT WITH...
Read full bulletin
VIBRATIONS FELT THROUGH THE SEAT AND STEERING WHEEL WHEN THE REVERSE OR DRIVE GEAR IS SELECTED AND LASTING APPROXIMATELY 40-60 SECONDS WHILE IMPROVING OVER TIME. CAUSE: THIS MAY BE CAUSED BY THE ENGINE CONTROL MODULE (ECM) CALIBRATION.."
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN...
Read full bulletin
THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED OR NEUTRAL (N) OR PARK (P) AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL. CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE."
"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING."
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD...
Read full bulletin
OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING."
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND...
Read full bulletin
THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: JAGUAR XF (X250) - U46731 JAGUAR XF (X250) - PUNE - T02417 JAGUAR XK (X150) - B56550"
"SITUATION: ON VEHICLES FITTED WITH THE 2.0L GTDI ENGINE ONLY, A LOSS OF PERFORMANCE MAY BE EXPERIENCED AND/OR THE...
Read full bulletin
MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0299-00 MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A BREAKDOWN OF EXHAUST MANIFOLD INTERNALS CAUSING A RESTRICTION AND/OR TURBOCHARGER DAMAGE."
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND...
Read full bulletin
THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: JAGUAR XF (X250) - U46731 JAGUAR XK (X150) - B56550"
"ISSUED MARCH 2015. ISSUE: COOLANT LEAK FROM 5.0L V8 (AJ133) WATER PUMP.
Read full bulletin
CAUSE: A NUMBER OF CHANGES TO THE WATER PUMPS HAVE BEEN MADE TO IMPROVE PRODUCT QUALITY."
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN...
Read full bulletin
THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED OR NEUTRAL (N) OR PARK (P) AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL. CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
Read full bulletin
THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
Read full bulletin
THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
"ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15.
Read full bulletin
CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING."
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED.
Read full bulletin
ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
"ISSUE: LOW COOLANT MESSAGE DISPLAYED.
Read full bulletin
A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER"
"RE-ISSUED JANUARY 2015.
Read full bulletin
ISSUE: ON INVESTIGATION OF WARRANTY RETURNS IT HAS BEEN NOTED THAT THE ENGINE-COMPARTMENT LID LATCH HAS BEEN LUBRICATED. CAUSE: LUBRICANT APPLIED TO THE ENGINE-COMPARTMENT LID LATCH DURING ROUTINE SERVICING OR FOR ANY OTHER REASON WILL, OVER TIME, MIGRATE INTO THE AJAR SWITCH AND CAUSE DAMAGE TO THE SWITCH."
"SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE...
Read full bulletin
RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN."
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR XF (X250) VEHICLES, FITTED WITH THE 3.0L SC...
Read full bulletin
V6 ENGINE ONLY, WHERE THE ENGINE CONNECTING ROD SECURING BOLTS MAY NOT BE TO THE CORRECT TORQUE SPECIFICATION."
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED.
Read full bulletin
ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
"SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED.
Read full bulletin
UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN."
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS...
Read full bulletin
MANY ARE DEEMED AS NO FAULT FOUND. DTCS MAY BE PRESENT, DUE TO THIS CARRY OUT A DTC GLOBAL READ USING THE RECOMMENDED DIAGNOSTIC AND FOLLOW THE HELP TEXT FOR EACH DTCS. IT IS POSSIBLE DURING AN ECO STOP START THAT THE VEHICLE DOES NOT RE-START. CAUSE INCORRECT DIAGNOSIS."
"ISSUE: IN SOME CIRCUMSTANCES, THE CUSTOMER IS REPORTING THE ENGINE FAILING TO START, THE ENGINE RUNNING ROUGH, THE...
Read full bulletin
CHECK ENGINE LIGHT BEING DISPLAYED, OR A COMBINATION OF THESE SYMPTOMS. CAUSE: DTC'S CAPTURED BY THE VEHICLE ELECTRONIC MODULES SHOULD BE USED TO AID INVESTIGATION OF A VEHICLE WITH THIS ISSUE TO HELP IDENTIFY ROOT CAUSE. IN SOME CASES, THE FUEL PUMP DRIVER MODULE - C2C35672, THE IN TANK FUEL PUMP - C2D28002 OR THE CONNECTIONS TO THESE PARTS MAY BE AT FAULT."
"RE-ISSUED NOVEMBER 2014.
Read full bulletin
ISSUE: ON INVESTIGATION OF WARRANTY RETURNS IT HAS BEEN NOTED THAT THE ENGINE-COMPARTMENT LID LATCH HAS BEEN LUBRICATED. CAUSE: LUBRICANT APPLIED TO THE ENGINE-COMPARTMENT LID LATCH DURING ROUTINE SERVICING OR FOR ANY OTHER REASON WILL, OVER TIME, MIGRATE INTO THE AJAR SWITCH AND CAUSE DAMAGE TO THE SWITCH."
"CONCERN: THERE IS AN OIL LEAK FROM THE TRANSFER CASE FLANGE, TO FRONT PROP SHAFT PLEASE SEE THE ATTACHED PICTURES, ON...
Read full bulletin
XJ AND XF ALL WHEEL DRIVE VEHICLES ONLY CAUSE: ENGINEERING ARE INVESTIGATING THE CAUSE OF THIS ISSUE AND REQUIRE THE FLOWING ACTION."
"ISSUE: SEATS NOT MOVING IN ONE DIRECTION / ONE AXIS CAUSE: MOTOR CONNECTIONS NOT FULLY LATCHED"
"ISSUE: CUSTOMER MAY REPORT DOOR LOCK CYLINDER COVER MISSING.
Read full bulletin
CAUSE: CYLINDER COVER MAY BE DAMAGED OR HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152), XF (X250), AND...
Read full bulletin
XJ (X351) VEHICLES WHERE THE TORQUE OF SOME OF THE FIXINGS THAT SECURE THE ANCILLARIES TO THE ENGINE MAY NOT BE TO THE CORRECT SPECIFICATION. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015MY F-TYPE (X152) AND XF (X250; 3.0L S/C V6...
Read full bulletin
AND 5.0L S/C V8 ONLY) VEHICLES WITH THE DURABILITY OF THE SUPERCHARGER COOLING COOLANT PUMP. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: THE ENGINE MAY REQUIRE EXTENDED CRANKING OR FAIL TO START UNDER COLD (-4F / -20C AND LOWER) AMBIENT TEMPERATURE CONDITIONS.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY HIGH VISCOSITY OIL WHICH CREATES LOWER CRANKING SPEEDS, ADVERSELY AFFECTING COLD START CAPABILITY. MAKE SURE ALL OTHER POSSIBLE CAUSES FOR EXTENDED CRANKING OR FAILURE TO START UNDER COLD AMBIENT TEMPERATURE CONDITIONS HAVE BEEN REPAIRED BEFORE PROCEEDING."
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152) AND XF (X250; 3.0L S/C V6...
Read full bulletin
AND 5.0L S/C V8 ONLY) VEHICLES WITH THE DURABILITY OF THE SUPERCHARGER COOLING COOLANT PUMP"
A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR F-TYPE (X152), XF (X250), AND XJ (X351)...
Read full bulletin
VEHICLES WHERE THE TORQUE OF SOME OF THE FIXINGS THAT SECURE THE ANCILLARIES TO THE ENGINE MAY NOT BE TO THE CORRECT SPECIFICATION."
"ISSUE: LOW COOLANT MESSAGE DISPLAYED.
Read full bulletin
A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER."
"ISSUE: CUSTOMER MAY REPORT DOOR LOCK CYLINDER COVER MISSING.
Read full bulletin
CAUSE: CYLINDER COVER MAY BE DAMAGED OR HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."
"ISSUE: CUSTOMER MAY REPORT DOOR LOCK CYLINDER COVER MISSING.
Read full bulletin
CAUSE: CYLINDER COVER MAY HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."
"ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME...
Read full bulletin
HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS"
"ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME...
Read full bulletin
HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106 PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE."
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED.
Read full bulletin
UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, P0038, P0042, P0043, P0044, P0054, P0055, P0056, P0057, P0058, P0060, P0061, P0062, P0063, P0064, P0136, P013A, P013C, P013E, P0141 , P0141, P0142, P0143, P0144, P0147, P014A, P0156, P0157, P0158, P0161, P0162, P0163, P0164, AND/OR P0167 -- STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
JAGUAR 2015 F-TYPE, XF, XJ: AN ISSUE HAS BEEN NOTICED, ON SOME 2015 MODEL YEAR, REGARDING SECURING ENGINE FRONT...
Read full bulletin
ANCILLARY FIXINGS, THAT FAILS TO MEET CORRECT SPECIFICATION. *LJ
JAGUAR: XF(250),( XJ X351), (X150)CUSTOMERS EXPERIENCING A KNOCKING NOISE FROM THE STEERING GEAR.
Read full bulletin
*LJ
Other
75 bulletinsSmart Key Deactivated message on instrument cluster and is unable to start their vehicle.
Transfer Case front flange leak
coolant pipe leak
Adaptive cruise does not operate, front number plates fitted incorrectly
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
Diagnosing the BMS when DTC B11DB-87 is logged.
Boot lid not lifting up all the way
XF Diagnostic process for Day Night Mode Activation
AM Frequency Stuck In FM Preset
AM Frequency Stuck In FM Preset
Front drive shafts rubber boots split or damaged
Rear transport tow eye being left in place or not discarded
Diagnostic Concerns.
Noise Vibration
Noise Vibration
Fasia switch pack(FSP) buttons sticking in operation
Fasia switch pack(FSP) buttons sticking in operation
Title: 5.0L V8 (AJ133) overheating due to incorrect
Distorted Playback When Using iPod / iPhone.
Read full bulletin
13MY onwards.
Entertainment Systems.
water pump improvement.
Front drive shafts rubber boots split or damaged
JTB00280 On Hold
Smart Junction Box Issues
Smart Junction Box Issues
Vehicle Communication Device fails to communicate
Transit Protection / Wrapguard Staining
Quality Assurance Stop.
Charge Air Hose assy detachment.
Diagnostic Concerns.
HLDF Programming - `Candidate Not Available` message.
XF LHF Indicator Inoperative.
Title MOST system diagnosis
Attachment.
Attachment.
Attachment.
Entertainment Systems.
Image.
Image.
Shop foreman conference call.
MIL on the Instrument Cluster
SIM card activation issues
InControl Touch Pro phase 4 customer letter
Jaguar Land Rover Shop Foreman Conference Call
Presentation from Dealer Shop Foreman Conference Call
The Auto Stop/Start system may be inoperative.
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
"RE-SSUED JANUARY 2015.
Read full bulletin
ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET."
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR XF (3.0 SPORT AND 3.0 AWD SPORT ONLY) VEHICLES...
Read full bulletin
WHERE THE FLOOR MATS ARE NOT PRESENT UPON RECEIPT OF THE VEHICLE."
"RE-ISSUED NOVEMBER 2014.
Read full bulletin
ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET."
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING...
Read full bulletin
THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION."
"PLEASE BE ADVISED THAT WATER PUMP PART NUMBERS C2Z21781, C2Z28248, AND C2Z29189 -- 3.0L V6 / 5.0L V8 -- COME WITH FOUR (4) MOUNTING BOLTS.
Read full bulletin
PRIOR TO INSTALLING THIS PART, INSPECT THE PACKAGING AND MAKE SURE ALL FOUR (4) BOLTS ARE PRESENT."
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40) APPEARING.
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS.
Read full bulletin
CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS."
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
58 bulletinsTelematic TCU2 Module 2015-2017MY No Longer Available
Leaking windshield that caused the water ingress on the electrical component.
Seat Module DTC diagnostic help - Seats not moving in one direction
vehicles with battery charging warning lamp illuminated
Instructions for jump starting vehicles with discharged battery?s
Remote Function Actuator Module (RFA) hardware recovery process
New vehicle storage (Transit relay / Transit mode)
No Communication with Chassis Control Modules after reconnecting battery.
Read full bulletin
Chassis.
No Communication with Chassis Control Modules
RCM - Configuration failure DTC`s logged in module
Vehicle seat memory module logs U1A4C 00
Charging a vehicle fitted with Battery monitoring system
Oxygen sensor DTC`s
Oxygen sensor DTC`s
New vehicle storage (Transit relay / Transit mode)
Diagnostic Module Tank Leakage (DMTL)
Transfer Case Control Module Rotary Position Sensor Fault Misdetection
Loose battery terminals.
Front Control Display Interface Module Re-configuration.
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
Read full bulletin
The error message The following error was encountered: is displayed to the user.
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
Read full bulletin
an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
The Central locking/unlocking feature may not operate after disconnecting and connecting the vehicle startup battery.
The message "Radar Sensor Blocked" appears in instrument pack display.
Read full bulletin
If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
Read full bulletin
an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
Read full bulletin
an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
Read full bulletin
an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
Customers report the ECO Stop/Start is not working.
Read full bulletin
Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
Issue: The message "Radar Sensor Blocked" appears in instrument pack display.
Read full bulletin
If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester.
Read full bulletin
JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status...
Read full bulletin
indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR.
Read full bulletin
CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED.
Read full bulletin
CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI."
"ISSUED DEC 2015. ISSUE: JAGUAR ARE CONTINUING TO SEE NO FAULT FOUND WARRANTY RETURNS ON HEADLAMPS AND ASSOCIATED...
Read full bulletin
CONTROL MODULES CAUSE: INCORRECT DIAGNOSIS. "
"ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE.
Read full bulletin
"
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE...
Read full bulletin
PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN."
ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OZYGEN (O2) SENSORS
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING...
Read full bulletin
FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- 63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET"
"SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES."
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY.
Read full bulletin
IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY.
Read full bulletin
IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."
"ISSUE: JLR HAVE SEEN A NUMBER OF WARRANTY CLAIMS REPORTING VARIOUS HEADLINING CREAKS AND RATTLES CAUSE: THE CLIPS USED...
Read full bulletin
TO SECURE OUR HEADLINERS ON X250 ARE ONE USE ONLY. (PLEASE VIEW ATTACHMENT). WHEN REMOVING THE HEADLINER THE CLIP MECHANISM WILL BECOME DAMAGED AND THE HEADLINER WILL NOT WILL NOT BE SECURE."
"ISSUE: X250 SYSTEM RESET VIA FSJB (FRONT SMART JUNCTION BOX) / RSJB (REAR SMART JUNCTION BOX) CLEAR DOWN.
Read full bulletin
CAUSE: FSJB / RSJBS ARE RETURNED BACK TO THE SUPPLIER FOR TESTING WITH NO FAULTS EVIDENT. THE SYSTEM COMPLEXITY REQUIRES ALL MODULES TO BE RESTORED TO A DEFAULT STATE WITH REGARDS TO SHORT TERM MEMORY RETENTION OF SETTINGS AND DATA."
"ISSUE: X250 SYSTEM RESET VIA FSJB (FRONT SMART JUNCTION BOX) / RSJB (REAR SMART JUNCTION BOX) CLEAR DOWN.
Read full bulletin
CAUSE: FSJB / RSJBS ARE RETURNED BACK TO THE SUPPLIER FOR TESTING WITH NO FAULTS EVIDENT. THE SYSTEM COMPLEXITY REQUIRES ALL MODULES TO BE RESTORED TO A DEFAULT STATE WITH REGARDS TO SHORT TERM MEMORY RETENTION OF SETTINGS AND DATA."
"SITUATION: MULTIPLE WARNING LIGHTS MAY ILLUMINATE ON THE INSTRUMENT CLUSTER.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY FLUID INGRESS THROUGH THE FRONT END WIRING HARNESS AND WASHER PUMP."
"ISSUE: A CUSTOMER MAY REPORT ONE OF THE FOLLOWING SYMPTOMS: 1) BATTERY CHARGING WARNING MESSAGE OR ECO STOP INHIBITED...
Read full bulletin
MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER 2) ECO STOP IS NON-FUNCTIONAL OVER A NUMBER OF DRIVE CYCLES 3) THE VEHICLE EXPERIENCES AN UN-COMMANDED SHUTDOWN AFTER AN ECO STOP EVENT AND REQUIRES AN IGNITION RESTART. CAUSE: VARIOUS CONDITIONS CAN LEAD TO THE CONCERN, AS DETAILED BELOW"
"SITUATION: A '2WD ONLY' WARNING MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER DURING A COLD WEATHER START-UP.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY A TRANSFER CASE CONTROL MODULE (TCCM) ROTARY POSITION SENSOR FAULT MISDETECTION."
"CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S).
Read full bulletin
23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE."
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR.
Read full bulletin
CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."
"ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL...
Read full bulletin
DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
"ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT...
Read full bulletin
THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELECTED BY THE TECHNICIAN DURING MEASUREMENT. CAUSE: THE MULTI METER RANGE MAYBE SET AT 'AUTO' AND DURING A SWEEP OF THE SENDER FROM 50OHMS TO 998OHMS THE MULTI METER HAS TO CHANGE ITS MEASUREMENT RANGE. FOR APPROXIMATELY 1 SECOND, DURING THE RANGE SWITCH OVER POINT, THE MULTI METER DISPLAY INDICATES AN OPEN CIRCUIT. THIS IS INCORRECTLY BEING DIAGNOSED AS A SENDER FAULT"
"ISSUE THE ADAPTIVE CRUISE FUNCTION DOES NOT OPERATE.
Read full bulletin
THE INSTRUMENT PACK WILL SHOW A YELLOW WARNING TRIANGLE AND THE MESSAGE ""RADAR SENSOR BLOCKED ALSO ON INTERROGATION OF THE MODULE THE FOLLOWING CODE WOULD BE LOGGED C1A67-97, FORWARD LOOKING SENSOR OBSTRUCTED OR BLOCKED. CAUSE THE RADAR IS LOCATED BELOW THE FRONT NUMBER PLATE PLINTH ON THIS MODEL. IF THE INCORRECT SIZE NUMBER PLATE OR MULTIPLE NUMBER PLATES ARE FITTED THIS CAN OBSTRUCT THE RADAR."
"ISSUE: A SIGNIFICANT NUMBER OF BMS (BATTERY MONITORING SYSTEM) MODULES HAVE BEEN REPLACED WHEN DTC B11DB-87 IS LOGGED,...
Read full bulletin
WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED NO FAULT FOUND CAUSE: INCORRECT DIAGNOSIS"
"ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL...
Read full bulletin
DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
"ISSUE:- CUSTOMERS HAVE REPORTED THAT THE BATTERY CHARGING WARNING LAMP IS ILLUMINATED CAUSE:- THE MAIN NEGATIVE...
Read full bulletin
EARTH CABLE FROM THE VEHICLE BATTERY TO THE BODY AT LOCATION G4D178 CAN WORK LOOSE DUE TO THE FITTING AND REMOVAL OF THE NEGATIVE BATTERY CLAMP.."
"ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE.
Read full bulletin
CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED."
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY.
Read full bulletin
IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."
JAGUAR: FLUID HAS INGRESSED THROUGH FRONT END WIRING HARNESS AND WASHER PUMP CAUSING MULTIPLE WARNING LIGHTS, IN INSTRUMENT CLUSTER, TO ILLUMINATE.
Read full bulletin
MODEL 2012-15 XF (X250). *PE
JAGUAR: ON SOME VEHICLES, THE INSTRUMENT CLUSTER WOULD ILLUMINATE THE AIR BAG WARNING LIGHT AFTER PREVIOUS REPAIR, DUE...
Read full bulletin
TO INCORRECT DIAGNOSED OF DRIVER'S AIR BAG CIRCUIT. MODEL XK (X150), F TYPE (X152), XJ (X351), XF (X250). *PE
Infotainment
34 bulletinsIncorrect diagnosis of Bluetooth connectivity
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Bluetooth device ID not displayed on Touch Screen.
Bluetooth phone connectivity / pairing / music streaming issues
Bluetooth phone connectivity
Navigation errors or freezing on the `Initalization` screen
Navigation errors or freezing on the `Initalization` screen
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Bluetooth issues after software updates.
Audio System Speaker Diagnosis
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Navigation errors or freezing on the `Initalization` screen
Navigation errors or freezing on the `Initalization` screen
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Unable to select preferences on the touch screen
Bluetooth issues after software updates.
Infotainment System AV button greyed out.
Audio Amplifier Quiescent drain
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...
Read full bulletin
infotainment system using the USB cable and CarPlay mode active.
Intermittent Bluetooth connection on Android equipped device with software 9.0
A customer may report "Hood Open" message displays on IP with hood closed.
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as...
Read full bulletin
designed.
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF...
Read full bulletin
CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN NAVIGATION SPLIT SCREEN. THIS INDICATES GPS NOT AVAILABLE."
INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN
"ISSUE: CUSTOMERS HAVE REPORTED THAT A WARNING TRIANGLE APPEARS ON THE TOUCH SCREEN AND IF TOUCHED A SYMBOL, LIKE A SPEEDO / REV COUNTER APPEARS.
Read full bulletin
(SEE ATTACHED FILES FOR CLARIFICATION OF WHICH WARNING SYMBOL IS MEANT) CAUSE: THIS IS INTENTIONAL AND IS TO INFORM THE DRIVER THAT THERE IS A WARNING MESSAGE FOR THEIR ATTENTION AND THE MESSAGE IS DISPLAYED IN THE CLUSTER."
Body & Paint
29 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Trunk / Boot lid operation - not lifting up all the way
Window Regulator mechanical creak
Window Regulator mechanical creak
Window Regulator mechanical creak
Window Regulator mechanical creak
Window Regulator mechanical creak
window operation squeak / squeal.
Front Door Exterior Handle Sticking in the Open Position.
Hood / Bonnet Ajar Switch.
XF Bumper to Headlamp Gap.
Rust Spots on Rear Bumper Upper Surface
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be...
Read full bulletin
bulging.
"SITUATION: ON VEHICLES FITTED WITH BLACK EXTERIOR FINISHERS ONLY, THE REAR DOOR EXTERIOR FINISHER(S) MAY BECOME SEPARATED FROM THE REAR DOOR.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY HEAT AND STRESS, LEADING TO ADHESION FAILURE."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014-2015 MODEL YEAR XF (X250) VEHICLES WHICH MAY ...
Read full bulletin
EXPERIENCE A 'CLICKING' NOISE WHEN OPERATING THE FRONT DOOR WINDOWS UPWARDS AND/OR MAY BE UNABLE TO OPEN OR CLOSE THE WINDOW. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
SITUATION: THE HOOD MAY CONTACT THE HEADLAMP(S) AND MAY HAVE CRACKED AND/OR DAMAGED THE HEADLAMP(S).
"ISSUE: X250 / XF POTENTIAL WATER INGRESS INTO BOOT CAUSE: WITHIN THE VIN RANGE IDENTIFIED BELOW, A SECONDARY SEALING...
Read full bulletin
OPERATION HAS BEEN OMITTED WHICH MAY RESULT IN WATER INGRESS ON SOME VEHICLES, HOWEVER THE PRIMARY DESIGN INTENT PREVENTION IS 100% ROBUST."
"SITUATION: PAINT SCRATCHES BETWEEN THE REAR DOOR AND REAR DOOR APERTURE MAY BE EVIDENT.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY A COMBINATION OF DOOR TRIM INSTALLATION AND REAR DOOR ALIGNMENT."
"ISSUE:- CUSTOMERS HAVE REPORTED THAT CHROME AND BLACK DOOR FINISHERS ON THE REAR DOOR BECOME SLIGHTLY ADRIFT DUE TO...
Read full bulletin
PARTIAL DELAMINATION AT THE BASE OF THE REAR DOOR 'B' POST. (PLEASE VIEW ATTACHMENT EXAMPLE) CAUSE:- EXCESS APPLIED TORQUE DURING PROFILING CAN CAUSE THE FIXING SCREW TO PROTRUDE THROUGH THE MOULDING INTO THE ADHESIVE STRIP. OVER TIME, THIS CAN WEAKEN THE ADHESIVE CREATING THE PARTIAL DELAMINATION."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014-2015 MODEL YEAR XF (X250) VEHICLES WHICH MAY ...
Read full bulletin
EXPERIENCE A 'CLICKING' NOISE WHEN OPERATING THE FRONT DOOR WINDOWS UPWARDS AND/OR MAY BE UNABLE TO OPEN OR CLOSE THE WINDOW. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
VEHICLES MAY EXPERIENCE CLICKING NOISE WHEN OPERATING WINDOWS
"RE-ISSUED JANUARY 2015.
Read full bulletin
ISSUE: RUST SPOTS MAY BE NOTICED ON THE REAR BUMPER. CAUSE: PARTICLES OF METAL REMAINING FROM BOOT SEAL MANUFACTURING PROCESS, EXITING THE BOOT APERTURE SEAL."
"RE-ISSUED NOVEMBER 2014.
Read full bulletin
ISSUE: RUST SPOTS MAY BE NOTICED ON THE REAR BUMPER. CAUSE: PARTICLES OF METAL REMAINING FROM BOOT SEAL MANUFACTURING PROCESS, EXITING THE BOOT APERTURE SEAL."
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE...
Read full bulletin
BULGING.
SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.
SITUATION: THE HOOD MAY CONTACT THE HEADLAMP(S) AND MAY HAVE CRACKED AND/OR DAMAGED THE HEADLAMP(S).
"SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE.
Read full bulletin
CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."
"SITUATION: WHEN OPENING A FRONT DOOR, THE FRONT DOOR FINISHER MAY CONTACT THE REAR DOOR FINISHER.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY THE FRONT DOOR FINISHER MOVING REARWARDS ON THE DOOR."
JAGUAR: ON SOME VEHICLES, THERE IS AN ISSUE WITH THE DOOR LATCH AND ITS FUNCTIONALITY AND THE NEED TO GET TO ROOT CAUSE...
Read full bulletin
TO PREVENT UNNECESSARY REPLACEMENT. MODEL XF, X250, XK, X150. *PE UPDATED 8/4/15. *PE
Transmission
20 bulletinsAutomatic transmission, rotary gear selector low level part
Steering Gear Transfer Pipe change
Post K202 Transmission Control Switch Issues Rise and FALL
Post K202 Transmission Control Switch Issues
Transmission DTC P0780-94
Steering Gear Transfer Pipe change
Transmission DTC P0780-94
Loss Of Drive Or Flashing Gear Selector LED Indicator
STEERING GEAR FIXING.
Steering Gear Pinion Bolt.
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active.
Read full bulletin
The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS).
"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."
"SITUATION: TRANSMISSION POOR DOWN-SHIFT QUALITY MAY BE EXPERIENCED WHEN SLOWING TO A FULL STOP, ESPECIALLY WHILE IN SLOW-MOVING TRAFFIC.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY TRANSMISSION OUTPUT SPEED SIGNAL NOISE LEADING TO ADAPTATIONS BEING OUT OF RANGE FOR 3-2-1 AND 2-1 DOWN-SHIFT."
TRANSMISSION MASS DAMPER MAY HAVE BEEN TIGHTENED TO AN INCORRECT TORQUE VALUE.
TRANSMISSION MASS DAMPER MAY HAVE BEEN TIGHTENED TO AN INCORRECT TORQUE VALUE.
"ISSUE THE COMPLETE GEAR SHIFT MODULES (GSM) ARE BEING REPLACED WHEN THERE HAS BEEN A CLAIM REPORTED OF AN APPEARANCE...
Read full bulletin
DEFECT WITH THE ROTARY GEAR SELECTOR (ROTARY CONTROL KNOB) , WITH ISSUES SUCH AS PEELING CHROME AND ROUGH EDGES. THE ROTARY GEAR SELECTOR CAN BE REPLACED INDEPENDENTLY USING A SERVICE KIT SERVICE KIT C2D38186 IS AVAILABLE FOR XK150 12MY ONWARDS & XJ351 10MY ONWARDS SERVICE KIT C2Z8728 IS AVAILABLE XK150 & XF250 PRE 12MY SERVICE KIT C2Z29872 IS AVAILABLE ON XF250 12MY ONWARDS CAUSE ROTARY CONTROL KNOB BEING REPLACED DUE TO POOR APPEARANCE NOTE: THE ROTARY CONTROL KNOB SHOULD ONLY BE REPLACED UNDER WARRANTY IF THE APPEARANCE IS DUE TO A MANUFACTURING DEFECT"
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...
Read full bulletin
APPLICABLE) WORKING PROPERLY.
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...
Read full bulletin
APPLICABLE) WORKING PROPERLY.
JAGUAR: WHEN AT A STOP, TRANSMISSION APPEARS IN NEUTRAL EVEN WHEN TRANSMISSION CONTROL SWITCH WAS NOT MOVED AND GEAR...
Read full bulletin
POSITION INDICATOR AND INSTRUMENT CLUSTER FLASHING D OR S IN MESSAGE CLUSTER. MODEL 2014-16 F-TYPE (X152), 2013-15 XF (X250), XJ RANGE (X351. *PE
JAGUAR: THE POWER STEERING GEARS ARE LEAKING FLUID DUE TO AN O RING IN TRANSFER PIPES CAN, DEFORM IN SOME CASES,...
Read full bulletin
RESULTING IN LEAKAGE FROM MATING SURFACE BETWEEN STEERING GEAR AND TRANSFER PIPES. MODEL XK (X150), F-TYPE (X152), XJ (351), XF (X250). *PE
Fuel System
20 bulletinsDiesel Coolant Pipe noise/resonance
Diesel Coolant Pipe noise/resonance
HVAC Evaporator Data Requested Upon Replacement
HVAC Evaporator Data Requested Upon Replacement
Difficult fuel filling
2.2 Diesel Coolant Pipe noise/resonance
2.2 Diesel Coolant Pipe noise/resonance
HVAC Evaporator Data Requested Upon Replacement
Fuel Gauge Does Not Display 'Full'
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Gauge / Pump Diagnostic Aids.
SDD enhancements for fuel gauge and pump issues-10MY onwards.
Fuel System Concerns.
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...
Read full bulletin
the evaporative emission canister hose may show signs of ozone cracking.
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...
Read full bulletin
Range where the evaporative emission canister hose may show signs of ozone cracking.
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...
Read full bulletin
the evaporative emission canister hose may show signs of ozone cracking.
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY THE FUEL TANK FILLER PIPE PROFILE CAUSING AN AIR LOCK."
"SITUATION: THE FUEL GAUGE MAY NOT DISPLAY 'FULL' AFTER FILLING THE FUEL TANK TO ITS MAXIMUM CAPACITY.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY SMALL VARIATIONS IN THE FUEL TANK CAPACITY."
"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'.
Read full bulletin
CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."
Software & Calibration
16 bulletinsSoftware update 07
SDD Updates
DVD software update
DVD software update
Software update 04
the DVD software update
Diagnostic Software Hardware
DVD software update
Diagnostic Software Hardware
Software Update.
Software Update.
Mongoose Update.
Mongoose Update
Important firmware update required for the DA Dongle /DA-VINA.
18C - New face of InControl Touch Pro and 18C software improvements
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
Brakes
11 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
Read full bulletin
instrument cluster.
Parkbrake Warning Lamp I l luminated/Parkbrake Fault message displayed (chassis)
Parkbrake Warning Lamp I l luminated
Issue: Submitting a Brake Noise EPQR
"ISSUE: SUBMITTING A BRAKE NOISE EPQR.
Read full bulletin
SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING.
Read full bulletin
THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.
"ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR SUSPENSION.
Read full bulletin
CAUSE: JAGUAR HAS RECEIVED WARRANTY CLAIMS FOR REAR SHOCK ABSORBER REPLACEMENT DUE TO NOISE. INVESTIGATION HAS REVEALED NO FAULT FOUND WITH THE SHOCK ABSORBER, AND MAY BE CAUSED BY OTHER COMPONENTS ON THE VEHICLE."
"ISSUE: SUBMITTING A BRAKE NOISE EPQR.
Read full bulletin
SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
"ISSUE: SUBMITTING A BRAKE NOISE EPQR.
Read full bulletin
SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
Steering
8 bulletinsSteering Column rake & reach inoperative
In the case of the Primary drive belt becoming loose or detached, or the Power Steering pump pulley detaching, the...
Read full bulletin
vehicle will lose its power assisted steering.
Steering Column Rake / Reach Operation Innoperative
"ISSUE: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT...
Read full bulletin
SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME."
"SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES.
Read full bulletin
ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW."
"ISSUE: SUBMITTING A STEERING SYSTEM NOISE EPQR.
Read full bulletin
CAUSE: UNDER INVESTIGATION"
"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8.
Read full bulletin
THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN."
SITUATION: THE INTERIOR LAMP MAY FLICKER AND / OR THE WINDSHIELD WIPERS PERFORM A SINGLE SWEEP WHEN OPERATING THE...
Read full bulletin
ELECTRONIC STEERING COLUMN.
Lighting
7 bulletinsFront / Rear Lamp Condensation - Information Only
Cigar Lighter Elements Not Supplied.
Head Lamp / Fog Lamp - Discolouration / Distortion.
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
"RE-ISSUED DEC 2015. PLEASE NOTE THAT AS YET JAGUAR VEHICLES WITH BULB FAILURE MONITORING SYSTEMS FOR TRAILER LIGHT...
Read full bulletin
FAILURE SENSING ARE NOT COMPATIBLE WITH TRAILER LIGHT BOARDS THAT HAVE LED BASED ILLUMINATION. AS A RESULT OF THIS THE LED LIGHTING ON THE TRAILER BOARD MAY FLICKER DURING THE SENSING FUNCTION. (THIS ISSUES WILL ALSO PRESENT ITSELF IF FITTING LED REAR LIGHT CLUSTERS AVAILABLE IN THE AFTERMARKET(NON-JAGUAR APPROVED ACCESSORY) BASED UPON THIS WE RECOMMEND THAT TRAILER LIGHT BOARDS WITH STANDARD INCANDESCENT BULBS ONLY ARE FITTED."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2015 MODEL YEAR XF (X250; 3.0 SPORT AND 3.0 AWD SPORT...
Read full bulletin
ONLY) VEHICLES WHERE THE FLOOR MATS ARE NOT PRESENT UPON RECEIPT OF THE VEHICLE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS.
Read full bulletin
CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES."
HVAC & Climate
6 bulletinsClimate Controlled Seats Diagnosis & Testing
Climate Control.
Lack of Cooling From Air Conditioning
Lack of Cooling From Air Conditioning
Run in specification for new A/C compressors - all models
Climate Control System Odor.
Tires & Wheels
6 bulletinsXF 2.0 GTDI Rattle/Vibration from front Wheelarch area
XF 2.0 GTDI Rattle/Vibration from front Wheelarch area
Wheel Stud Overload Failures
Issue: Wheel stud failures (fractures).
Issue: Wheel stud failures (fractures).
"ISSUE: WHEEL STUD FAILURES (FRACTURES).
Read full bulletin
CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."
Air Bags & Safety
2 bulletinsDiagnostic process for Drivers Airbag Warning Light
"RE-ISSUED DEC 2015. ISSUE: OPERATION OF FRONT AND REAR SEAT BELTS.
Read full bulletin
CAUSE: JAGUAR ARE RECEIVING A GROWING NUMBER OF REPORTED CONCERNS FROM XF CUSTOMERS RELATING TO THE OPERATION OF FRONT AND REAR SEAT BELTS, MANY OF THESE REPORTED CONCERNS HAVE BEEN INDUCED BY THE CUSTOMER OR SIMPLY BY THE CUSTOMER NOT UNDERSTANDING HOW THE FRONT AND REAR SEAT BELTS OPERATE. THESE CONCERNS REFER TO THE BELTS STICKING OR SEIZING IN OPERATION (ALR SYSTEM ACTIVE) TWISTED WEBBING AND SLOW RETRACTION."
Suspension
1 bulletin"ISSUE: A CUSTOMER MAY REPORT A CONCERN OF INCONSISTENT OPERATION OF THE TRUNK LID WHEN THE INTERIOR OR REMOTE RELEASE BUTTONS ARE OPERATED.
Read full bulletin
THE CORRECT FUNCTION IS FOR THE TRUNK LID TO BE RELEASED FROM THE LATCH AND NOT TO RISE TO ITS FULLY OPEN POSITION. CAUSE: IN WARM INTERNAL OR EXTERNAL TEMPERATURES EXPANSION OF GAS AND FLUID IN THE STRUT MAY CAUSE THE TRUNK TO OPEN TO ITS FULL EXTENT. THE XF VEHICLE IS DESIGNED WITH A 'LIFT ASSIST' AND POWER CLOSE SYSTEM. THIS IS NOT AN ERROR CONDITION AND IS LESS LIKELY ON VERSIONS WITH A TRUNK SPOILER WHERE ONLY ONE STRUT IS USED. THE SYSTEM WILL ALWAYS HAVE ENOUGH PRESSURE TO SUPPORT THE BOOT / TRUNK LID, ONCE FULLY OPENED."
Pre-Delivery & Maintenance
1 bulletin"SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED.
Read full bulletin
CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON THE LENS."