2013 Jaguar XF TSBs
650 Technical Service Bulletins across 16 categories
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168 bulletinsSmart Key Deactivated message on instrument cluster and is unable to start their vehicle.
Transfer Case front flange leak
coolant pipe leak
Adaptive cruise does not operate, front number plates fitted incorrectly
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
Diagnosing the BMS when DTC B11DB-87 is logged.
Boot lid not lifting up all the way
XF Diagnostic process for Day Night Mode Activation
AM Frequency Stuck In FM Preset
AM Frequency Stuck In FM Preset
XF/XJ Eco Stop/Start Additional Diagnostics Information
Front drive shafts rubber boots split or damaged
Rear transport tow eye being left in place or not discarded
latest TSB SDD mapping
Charge Air Cooler (CAC) hose may separate from the charge air cooler
It is possible that the vehicles do not meet other compliance requirements.
Charge Air Cooler (CAC) hose may separate from the charge air cooler
hose may separate from the charge air cooler
Diagnostic Concerns.
Noise Vibration
Fasia switch pack(FSP) buttons sticking in operation
Fasia switch pack(FSP) buttons sticking in operation
Title: 5.0L V8 (AJ133) overheating due to incorrect
Distorted Playback When Using iPod / iPhone
Distorted Playback When Using iPod / iPhone
Distorted Playback When Using iPod / iPhone.
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13MY onwards.
Entertainment Systems.
water pump improvement.
Front drive shafts rubber boots split or damaged
JTB00280 On Hold
Smart Junction Box Issues
Smart Junction Box Issues
Vehicle Communication Device fails to communicate
Rear Sub-Frame Toe Link Nut and Washer Replacement.
Charge Air Cooler Duct Bolt.
Charge Air Cooler clips and hoses is necessary.
Charge Air Cooler clips and hoses is necessary.
Quality Assurance Stop.
Quality Assurance Stop.
Charge Air Cooler Duct Bolt Torque Relaxation
Neutral Intervention.
Charge Air Hose assy detachment.
Diagnostic Concerns.
HLDF Programming - `Candidate Not Available` message.
XF LHF Indicator Inoperative.
Title MOST system diagnosis
Attachment.
Attachment.
Attachment.
Entertainment Systems.
Image.
Image.
Blind Spot Monitor Incorrect Diagnosis/Action.
Check customers phone compatibility using the Jaguar.
Shop foreman conference call.
The reissue replaces all previous version.
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Please destroy all previous versions.
SIM card activation issues
InControl Touch Pro phase 4 customer letter
Jaguar Land Rover Shop Foreman Conference Call
Presentation from Dealer Shop Foreman Conference Call
The Auto Stop/Start system may be inoperative.
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.
"NOTE: REPUBLISHED FEBRUARY 2014.
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ISSUE: JLR WOULD ADVISE ALL DEALERS THAT JTB00280 HAS BEEN TEMPORARILY REMOVED FROM TOPIX DUE TO AN UNAVOIDABLE PARTS SUPPLY ISSUE REFERENCE THE OVERHEAD CONSOLE REPAIR KIT C2Z25623. CAUSE: JLR ARE WORKING TO RELEASE A NEW FIX FOR THIS ISSUE ON XF AND THE TSB WILL BE RE-RELEASED ONCE PARTS ARE AVAILABLE TO MEET DEMAND."
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
"RE-SSUED JANUARY 2015.
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ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET."
"SITUATION: A 'CREAK' NOISE FROM THE BASE OF THE FRONT SEAT MAY BE EVIDENT.
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CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS."
"RE-ISSUED NOVEMBER 2014.
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ISSUE: SEAT MOVEMENT MAYBE RESTRICTED ON SOME VEHICLES THAT HAS THE SEAT MEMORY FUNCTION. CAUSE: IF AN OBSTRUCTION IS ENCOUNTERED WHILE THE SEAT IS IN MOTION, THE SEAT WILL STOP MOVING AND FURTHER MOVEMENT WILL BE RESTRICTED UNTIL THE SEAT HAS BEEN RESET."
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING...
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THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION."
"PLEASE BE ADVISED THAT WATER PUMP PART NUMBERS C2Z21781, C2Z28248, AND C2Z29189 -- 3.0L V6 / 5.0L V8 -- COME WITH FOUR (4) MOUNTING BOLTS.
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PRIOR TO INSTALLING THIS PART, INSPECT THE PACKAGING AND MAKE SURE ALL FOUR (4) BOLTS ARE PRESENT."
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN AN IPOD/IPHONE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM...
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USING THE IPOD/IPHONE USB CABLE ONLY, THE PLAYBACK SOUND MAY BE DISTORTED OR JUMPS/SKIPS. CAUSE: UNKNOWN, CURRENTLY UNDER INVESTIGATION."
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40) APPEARING.
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS.
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CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS."
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
"NOTE: REPUBLISHED FEBRUARY 2014.
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ISSUE: JLR WOULD ADVISE ALL DEALERS THAT JTB00280 HAS BEEN TEMPORARILY REMOVED FROM TOPIX DUE TO AN UNAVOIDABLE PARTS SUPPLY ISSUE REFERENCE THE OVERHEAD CONSOLE REPAIR KIT C2Z25623. CAUSE: JLR ARE WORKING TO RELEASE A NEW FIX FOR THIS ISSUE ON XF AND THE TSB WILL BE RE-RELEASED ONCE PARTS ARE AVAILABLE TO MEET DEMAND."
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JAGUAR: ON SOME VEHICLES, THE REAR BOLTS, ON THE FRONT SUBFRAME, ARE TORQUE INCORRECTLY.
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MODELS 2012-2013 XF. *PE
JAGUAR: WITHOUT ANY PARKING AID OR PARKING AID CAMERA FAULTS PRESENT, MESSAGE PARKING AID CAMERAS UNAVAILABLE IS DUE...
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TO POSSIBLE TEMPORARY CACHE MEMORY AND NEED TO CONTACT DEALER. MODELS 2011-2012 XJ AND XF AND LATER YEARS. *PE
Engine
151 bulletinsClimate Control - In-Vehicle Temperature / Motor
This update contains an enhancement to the ECM ? Engine Control Module
Update Prior to Sale: Front Differential Oil Leak
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
Updated - Door lock cylinder cover, fitment at PDI / replacement
Updated - Door lock cylinder cover, fitment at PDI / replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
The in-tank fuel pump is controlled by the Engine Control Module (ECM) via a Fuel Pump Driver Module
The condition may cause the engine Malfunction Indicator Lamp (MIL) to illuminate
CAC assembly leads to engine cut out without warning and could potentially cause a crash
The in-tank fuel pump is controlled by the Engine Control Module (ECM) via a Fuel Pump Driver Module
tank fuel pump is controlled by the Engine Control Module (ECM)
2.0 GTDI Turbocharger
DTC P026A on Supercharged Engines only
DTC P026A on Supercharged Engines only
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Door Lock Cylinder Cover - Fitment at PDI / Replacement
Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 3.0L V6 SC Engine
Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 5.0L V8 SC Engine
Touch Screen Blank After Starting Engine.
Engine Misfire And Loss of Power
Engine MIL Illuminated With DTC P144C
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
Engine Charge Air Cooler Hose Detachment.
Engine Charge Air Cooler Hose Detachment.
Front Differential Oil Leak.
JTB00268 engine hard to start after hot soak - fan running Category Driveability.
Door Lock Cylinder Cover - Fitment at PDI / Replacement.
Engine-Compartment Lid Ajar Switch.
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...
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engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
Intake Camshaft Variable Cam Timing Actuator - Component Failure
The engine idle is surging following a previous repair.
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The engine will shut off intermittently and restart immediately with a key cycle.
The engine idle is surging following a previous repair.
The engine idle is surging following a previous repair.
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.
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Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: Customer may report door lock cylinder cover missing or has become adrift.
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
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housing seam.
The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic...
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Trouble Code) P008B stored in the Powertrain Control Module (PCM).
A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where if...
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the engine coolant temperature is below 70 Celsius (158 Fahrenheit) in over-run, the engine runs using the incorrect level of mapping. In this region, the map is too retarded and may cause misfires which overheat the catalytic converter, resulting in damage.
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the engine coolant...
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temperature is below 70 Celsius (158 Fahrenheit) in over-run, the engine runs using the incorrect level of mapping. In this region, the map is too retarded and may cause misfires which overheat the catalytic converter, resulting in damage.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
Issue: Rear differential oil leak evident from the pinion seal.
A clatter/knock/rattle noise may be heard from the engine.
A clatter/knock/rattle noise may be heard from the engine.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
SITUATION: During an engine cold-start (coolant temperature at or below 75C / 167F), the engine may exhibit hard...
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starting, rough idle, poor running, and/or an engine misfire. The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0316 stored in the Powertrain Control Module (PCM) and one or more misfire code(s) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, and/or P0308.
SITUATION: The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic...
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Trouble Code (DTC) P008B is stored in the Powertrain Control Module (PCM).
Situation: A rattle noise may be evident from the engine compartment and/or the Malfunction Indicator Lamp (MIL) is illuminated.
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The Diagnostic Trouble Code (DTC) that may be logged include P0016, P0017, P0026, or P0341.
Issue: 13-15MY X250 (XF) 2.0L GTDi - Repair triggered due to MIL light caused by DTC P0420 - Mileage up to 80,000 miles...
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(130,000 km) - No previous incidence of misfire DTC's P03xx
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP.
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THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE POWERTRAIN CONTROL MODULE [PCM]).
"ISSUE: CUSTOMER COMPLAINT MAY IDENTIFY A TURBOCHARGER FAULT ON 2.0 GTDI ENGINES FROM 12MY ONWARDS, WHICH INCLUDES RE-MANUFACTURED UNITS.
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CAUSE: JLR ARE CURRENTLY INVESTIGATING THE POSSIBLE ROOT CAUSES WITH THE SUPPLIER, BORG WARNER TURBO SYSTEMS."
"SITUATION: THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED 'ON').
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REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: THE TRANSMISSION MAY EXPERIENCE POOR QUALITY GEAR SHIFTS AND/OR POOR ENGAGEMENT OF REVERSE AND DRIVE.
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CAUSE: THIS MAY BE CAUSED BY A SOFTWARE MISMATCH BETWEEN THE TRANSMISSION CONTROL MODULE (TCM) AND THE ENGINE CONTROL MODULE (ECM)."
"DESCRIPTION THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED...
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(IGNITION SWITCHED ON) ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XF, XJ, AND XK VEHICLES WITHIN THE LISTED VIN RANGE. REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE."
"ISSUE: CUSTOMER MAY REPORT DOOR LOCK CYLINDER COVER MISSING.
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CAUSE: CYLINDER COVER MAY HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."
"ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR VEHICLES IN WARRANTY.
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CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING."
"ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED WITH DTC P068A-00 IS STORED IN THE...
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POWER TRAIN CONTROL MODULE (PCM) CAUSE: THERE IS A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE, THIS IS A PROBLEM WITH THE POWER TRAIN CONTROL MODULE (PCM)"
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND ...
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THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS."
"RE-ISSUED DEC 2015. ISSUE: FUEL INJECTORS CLOGGED LEADING TO POOR RUNNING / MISFIRES / ENGINE DETONATION ON AJ-V8 ENGINES.
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CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS BLOCKING THE HOLES IN THE FUEL INJECTOR."
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER.
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FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS."
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
"SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE...
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(ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER.
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FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER.
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FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS...
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INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASEOF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]). CAUSE: THIS MAY BE CAUSED BY THE ORIGINAL ENGINE CONTROL MODULE (ECM) AND TRANSMISSION CONTROL MODULE (TCM) SOFTWARE WHICH DID NOT PROVIDE OPTIMIZED SETTINGS FOR THE INTELLIGENT STOP/START FUNCTION IN ALL SITUATIONS."
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ENGINE FAILS TO CRANK; ...
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'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM)."
"SITUATION: A LOSS OF PERFORMANCE MAY BE EXPERIENCED AND/OR THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED.
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UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE MISFIRE DIAGNOSTIC TROUBLE CODES (DTC [P0300, P0301, P0302, P0303, P0304, AND/OR P1315]) STORED IN THE ENGINE CONTROL MODULE (ECM). THE ECM IS TO BE REPROGRAMMED IN ORDER TO PROTECT THE ENGINE AGAINST DAMAGING COMBUSTION EVENTS. CAUSE: THIS MAY BE CAUSED BY ECM SOFTWARE WHICH, UNDER CERTAIN CONDITIONS, COULD LEAD TO DAMAGING PRECOMBUSTION EVENTS THAT MAY LEAD TO POTENTIAL PISTON DAMAGE WITHIN THE ENGINE."
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE C ODE (DTC ) P144C ,...
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P2178, AND/OR P2282 STORED IN THE ENGINE C ONTROL MODULE (EC M). CAUSE: THIS MAY BE CAUSED BY AN ENGINE MANAGEMENT SYSTEM (EMS) SOFTWARE ERROR OR AS A RESULT OF AN AIR LEAK IN THE ENGINE INTAKE SYSTEM."
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED.
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UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, P0038, P0042, P0043, P0044, P0054, P0055, P0056, P0057, P0058, P0060, P0061, P0062, P0063, P0064, P0136, P013A, P013C, P013E, P0141 , P0141, P0142, P0143, P0144, P0147, P014A, P0156, P0157, P0158, P0161, P0162, P0163, P0164, AND/OR P0167 -- STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A POST-CATALYST HEATED OXYGEN SENSORS (HO2S) SOFTWARE ERROR."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
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THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2015 MODEL YEAR XF (X250; 2.0L GTDI ENGINE ONLY) VEHICLES WHICH MAY...
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EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING THE ENGINE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
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CAUSE: THE CAUSE MAY BE UNKNOWN."
"SITUATION: ON VEHICLES FITTED WITH THE 5.0L NATURALLY ASPIRATED V8 ENGINE ONLY, A 'CLONK' NOISE MAY BE HEARD WHEN SELECTING PARK (P).
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CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TC M) SOFTWARE ISSUE."
2.0L GTDI VEHICLES MAY EXPERIENCE REDUCED POWER OR PERCEPTION OF A MISFIRE AND DIFFICULTY RESTARTING.
"SITUATION: POOR ENGINE IDLE QUALITY FROM A COLD START WHEN SELECTING FORWARD OR REVERSE GEARS MAY BE EVIDENT WITH...
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VIBRATIONS FELT THROUGH THE SEAT AND STEERING WHEEL WHEN THE REVERSE OR DRIVE GEAR IS SELECTED AND LASTING APPROXIMATELY 40-60 SECONDS WHILE IMPROVING OVER TIME. CAUSE: THIS MAY BE CAUSED BY THE ENGINE CONTROL MODULE (ECM) CALIBRATION.."
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN...
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THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED OR NEUTRAL (N) OR PARK (P) AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL. CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE."
"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING.
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CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING."
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD...
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OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING."
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND...
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THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: JAGUAR XF (X250) - U46731 JAGUAR XF (X250) - PUNE - T02417 JAGUAR XK (X150) - B56550"
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) P00C6...
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AND P228D-00 OR P228C-77 STORED IN THE ENGINE CONTROL MODULE (ECM). ADDITIONALLY, THE ENGINE MAY EXPERIENCE ROUGH RUNNING, HARD STARTING, A ROUGH IDLE, OR MISFIRES AND ONE OR MORE MISFIRE DTCS (P0300, P0301, P0302, P0303, P0304, AND/OR P1315) STORED IN THE ECM. CAUSE: THIS MAY BE CAUSED BY AN INTERNAL FAULT WITH THE METERING VALVE IN THE HIGH PRESSURE FUEL PUMP."
"SITUATION: ON VEHICLES FITTED WITH THE 5.0L NATURALLY ASPIRATED V8 ENGINE ONLY, A 'CLONK' NOISE MAY BE HEARD WHEN SELECTING PARK (P).
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CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE."
"SITUATION: ON VEHICLES FITTED WITH THE 2.0L GTDI ENGINE ONLY, A LOSS OF PERFORMANCE MAY BE EXPERIENCED AND/OR THE...
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MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0299-00 MAY BE STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A BREAKDOWN OF EXHAUST MANIFOLD INTERNALS CAUSING A RESTRICTION AND/OR TURBOCHARGER DAMAGE."
"ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND...
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THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. KNOWN ISSUES HAVE BEEN RESOLVED AND ASSURED VINS FOR EFFECTED MODELS ARE: JAGUAR XF (X250) - U46731 JAGUAR XK (X150) - B56550"
"ISSUED MARCH 2015. ISSUE: COOLANT LEAK FROM 5.0L V8 (AJ133) WATER PUMP.
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CAUSE: A NUMBER OF CHANGES TO THE WATER PUMPS HAVE BEEN MADE TO IMPROVE PRODUCT QUALITY."
"SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN...
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THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED OR NEUTRAL (N) OR PARK (P) AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL. CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
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THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
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THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
"ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15.
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CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING."
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED.
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ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
"ISSUE: LOW COOLANT MESSAGE DISPLAYED.
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A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER"
"RE-ISSUED JANUARY 2015.
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ISSUE: ON INVESTIGATION OF WARRANTY RETURNS IT HAS BEEN NOTED THAT THE ENGINE-COMPARTMENT LID LATCH HAS BEEN LUBRICATED. CAUSE: LUBRICANT APPLIED TO THE ENGINE-COMPARTMENT LID LATCH DURING ROUTINE SERVICING OR FOR ANY OTHER REASON WILL, OVER TIME, MIGRATE INTO THE AJAR SWITCH AND CAUSE DAMAGE TO THE SWITCH."
"SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE...
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RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN."
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2013 MODEL YEAR JAGUAR XF (X250) VEHICLES, FITTED WITH THE 2.0L GTDI...
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ENGINE ONLY, WHERE A 'RESTRICTED PERFORMANCE' MESSAGE AND THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) ARE DISPLAYED IN THE INSTRUMENT CLUSTER DUE TO CHARGE AIR RADIATOR DUCT BOLT TORQUE RELAXATION."
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED.
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ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P144C,...
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P2178, AND/OR P2282 STORED IN THE ENGINE CONTROL MODULE (ECM) OR AFTER A LEAK IS FOUND AND REPAIRED IN THE ENGINE INTAKE AIR SYSTEM. CAUSE: THIS MAY BE CAUSED BY AN ENGINE MANAGEMENT SYSTEM (EMS) SOFTWARE ERROR."
"SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED.
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UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF XF (X250), XJ (X351), AND XK (X150) VEHICLES WHERE THE RESIDUAL...
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TORQUE ON THE STEERING GEAR PINION BOLT COULD BE BELOW THE LOWER SPECIFICATION AND IN SOME CASES THE CUSTOMER MAY EXPERIENCE A KNOCKING NOISE FROM THE STEERING GEAR. THE LATTER WILL ONLY BE THE CASE IF THE EARLY STEERING DEGRADATION IS IGNORED BY THE CUSTOMER."
AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF XF (X250), XJ (X351), AND XK (X150) VEHICLES WHERE THE RESIDUAL TORQUE ON...
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THE STEERING GEAR PINION BOLT COULD BE BELOW THE LOWER SPECIFICATION AND IN SOME CASES THE CUSTOMER MAY EXPERIENCE A KNOCKING NOISE FROM THE STEERING GEAR. THE LATTER WILL ONLY BE THE CASE IF THE EARLY STEERING DEGRADATION IS IGNORED BY THE CUSTOMER."
"ISSUE A SIGNIFICANT NUMBER OF TSS MOTORS HAVE BEEN REPLACED UNDER WARRANTY, WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS...
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MANY ARE DEEMED AS NO FAULT FOUND. DTCS MAY BE PRESENT, DUE TO THIS CARRY OUT A DTC GLOBAL READ USING THE RECOMMENDED DIAGNOSTIC AND FOLLOW THE HELP TEXT FOR EACH DTCS. IT IS POSSIBLE DURING AN ECO STOP START THAT THE VEHICLE DOES NOT RE-START. CAUSE INCORRECT DIAGNOSIS."
"ISSUE: IN SOME CIRCUMSTANCES, THE CUSTOMER IS REPORTING THE ENGINE FAILING TO START, THE ENGINE RUNNING ROUGH, THE...
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CHECK ENGINE LIGHT BEING DISPLAYED, OR A COMBINATION OF THESE SYMPTOMS. CAUSE: DTC'S CAPTURED BY THE VEHICLE ELECTRONIC MODULES SHOULD BE USED TO AID INVESTIGATION OF A VEHICLE WITH THIS ISSUE TO HELP IDENTIFY ROOT CAUSE. IN SOME CASES, THE FUEL PUMP DRIVER MODULE - C2C35672, THE IN TANK FUEL PUMP - C2D28002 OR THE CONNECTIONS TO THESE PARTS MAY BE AT FAULT."
"RE-ISSUED NOVEMBER 2014.
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ISSUE: ON INVESTIGATION OF WARRANTY RETURNS IT HAS BEEN NOTED THAT THE ENGINE-COMPARTMENT LID LATCH HAS BEEN LUBRICATED. CAUSE: LUBRICANT APPLIED TO THE ENGINE-COMPARTMENT LID LATCH DURING ROUTINE SERVICING OR FOR ANY OTHER REASON WILL, OVER TIME, MIGRATE INTO THE AJAR SWITCH AND CAUSE DAMAGE TO THE SWITCH."
"CONCERN: THERE IS AN OIL LEAK FROM THE TRANSFER CASE FLANGE, TO FRONT PROP SHAFT PLEASE SEE THE ATTACHED PICTURES, ON...
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XJ AND XF ALL WHEEL DRIVE VEHICLES ONLY CAUSE: ENGINEERING ARE INVESTIGATING THE CAUSE OF THIS ISSUE AND REQUIRE THE FLOWING ACTION."
"ISSUE: SEATS NOT MOVING IN ONE DIRECTION / ONE AXIS CAUSE: MOTOR CONNECTIONS NOT FULLY LATCHED"
"ISSUE: CUSTOMER MAY REPORT DOOR LOCK CYLINDER COVER MISSING.
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CAUSE: CYLINDER COVER MAY BE DAMAGED OR HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."
"SITUATION: THE ENGINE MAY REQUIRE EXTENDED CRANKING OR FAIL TO START UNDER COLD (-4F / -20C AND LOWER) AMBIENT TEMPERATURE CONDITIONS.
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CAUSE: THIS MAY BE CAUSED BY HIGH VISCOSITY OIL WHICH CREATES LOWER CRANKING SPEEDS, ADVERSELY AFFECTING COLD START CAPABILITY. MAKE SURE ALL OTHER POSSIBLE CAUSES FOR EXTENDED CRANKING OR FAILURE TO START UNDER COLD AMBIENT TEMPERATURE CONDITIONS HAVE BEEN REPAIRED BEFORE PROCEEDING."
"ISSUE: LOW COOLANT MESSAGE DISPLAYED.
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A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2013 MODEL YEAR JAGUAR XF (X250) VEHICLES, FITTED WITH ...
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THE 2.0L GTDI ENGINE ONLY, WHERE A 'RESTRICTED PERFORMANCE' MESSAGE AND A MALFUNCTION INDICATOR LAMP (MIL) ARE DISPLAYED IN THE INSTRUMENT CLUSTER. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN"
"DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2013 MODEL YEAR JAGUAR XF (X250) VEHICLES, FITTED WITH...
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THE 2.0L GTDI ENGINE ONLY, WHERE A 'RESTRICTED PERFORMANCE' MESSAGE AND A MALFUNCTION INDICATOR LAMP (MIL) ARE DISPLAYED IN THE INSTRUMENT CLUSTER."
"ISSUE: CUSTOMER MAY REPORT DOOR LOCK CYLINDER COVER MISSING.
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CAUSE: CYLINDER COVER MAY HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."
"ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME...
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HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS"
"ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME...
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HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106 PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A SELECT NUMBER OF 2013 MODEL YEAR JAGUAR XF (X250) VEHICLES, FITTED WITH...
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THE 3.0L SC ENGINE AND WITHIN THE LISTED VIN RANGE ONLY , WHERE THE BRAKE PAD WEAR WARNING INDICATOR MAY BE INOPERATIVE DUE TO NON-ACTIVATION WITHIN THE CAR CONFIGURATION FILE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
A SELECT NUMBER OF 2013 MODEL YEAR JAGUAR XF (X250) VEHICLES, FITTED WITH THE 3.0L SC ENGINE AND WITHIN THE LISTED VIN...
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RANGE ONLY, WHERE THE BRAKE PAD WEAR WARNING INDICATOR MAY BE INOPERATIVE DUE TO NON-ACTIVATION WITHIN THE CAR CONFIGURATION FILE."
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD...
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OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING."
SITUATION: A CLATTERING / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD...
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OF TIME OR A LOW COOLANT LEVEL MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE FROM THE FRONT OF THE ENGINE-DRIVEN COOLANT PUMP, TOGETHER WITH EXCESSIVE WEAR OF THE COOLANT PUMP BEARING.
SITUATION: THE ENGINE SPEED MAY 'DIP' OR THE ENGINE MAY HESITATE AFTER AN AUTO STOP/START EVENT.
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED.
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UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, P0038, P0042, P0043, P0044, P0054, P0055, P0056, P0057, P0058, P0060, P0061, P0062, P0063, P0064, P0136, P013A, P013C, P013E, P0141 , P0141, P0142, P0143, P0144, P0147, P014A, P0156, P0157, P0158, P0161, P0162, P0163, P0164, AND/OR P0167 -- STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
"ISSUE: CUSTOMER COMPLAINT MAY IDENTIFY A TURBOCHARGER FAULT ON 2.0 GTDI ENGINES FROM 12MY ONWARDS, WHICH INCLUDES RE-MANUFACTURED UNITS.
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CAUSE: JLR ARE CURRENTLY INVESTIGATING THE POSSIBLE ROOT CAUSES WITH THE SUPPLIER, BORG WARNER TURBO SYSTEMS."
"DESCRIPTION THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED...
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(IGNITION SWITCHED ON) ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XF, XJ, AND XK VEHICLES WITHIN THE LISTED VIN RANGE. REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE."
"SITUATION: THE TOUCH SCREEN MAY BE BLANK AFTER STARTING THE ENGINE.
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CAUSE: THIS MAY BE CAUSED BY A VOLTAGE HANDLING ISSUE AT START UP."
"ISSUE: JAGUAR ENGINEERING HAVE BEEN MONITORING REPORTS FOR LACK OF COOLING FROM THE AIR CONDITIONING SYSTEM ON SOME...
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HIGHER TIME IN SERVICE VEHICLES, WHERE INSUFFICIENT PERFORMANCE OF THE AIR CONDITIONING COMPRESSOR HAS BEEN FOUND TO BE THE ROOT CAUSE OF THE ISSUE. COMPRESSOR PART NO. C2D2790 & C2Z4345 ACTION: THE COMPRESSOR SUPPLIER IN CONJUNCTION WITH JAGUAR ENGINEERING HAVE MADE IMPROVEMENTS TO THE COMPRESSORS TO IMPROVE THEIR SERVICE LIFE AND RELIABILITY, AND TWO IMPROVED COMPRESSORS HAVE BEEN SUPPLIED TO PARTS OPERATIONS C2D2790 SUPERSEDES TO C2D38105 C2Z4345 SUPERSEDES TO C2D38106. PLEASE ENSURE THAT THE LATER PART NUMBER IS FITTED TO ANY VEHICLE THAT IS SUFFERING FROM LACK OF COMPRESSOR PERFORMANCE."
"REPUBLISHED AUGUST 2013.
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ISSUE: FUEL INJECTOR CONCERNS, (APPLICABLE TO 5.0 AJ133 GASOLINE ENGINES), LEADING TO POTENTIAL PROBLEMS SUCH AS POOR RUNNING, POOR FUEL ECONOMY, HARD STARTING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. CUSTOMER SYMPTOMS MAY INCLUDE THE ENGINE CHECK LAMP ILLUMINATED WHICH MAYBE ACCOMPANIED WITH A MISFIRE/ENGINE VIBRATION AT IDLE. MISFIRE CODES (P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0316) ARE STORED IN THE PCM DEPENDENT ON THE AFFECTED CYLINDER(S). CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS RESTRICTING THE FUEL INJECTOR FLOW RATE."
"ISSUE: AFTER THE ENGINE COOLANT ON A 5.0L V8 AJ133 ENGINE HAS BEEN PARTIALLY OR FULLY DRAINED AND FILLED, THE ...
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CUSTOMER EXPERIENCES THE ENGINE OVERHEATING. CAUSE: THE REFILL PROCEDURE HAS NOT BEEN COMPLETED CORRECTLY, RESULTING IN INSUFFICIENT COOLANT IN THE ENGINE."
"ISSUE: A CUSTOMER MAY REPORT A CONCERN WITH A FLAT BATTERY OR POOR STARTING; WHEN TESTING THE BATTERY IT IS DETERMINED THAT A CHARGE IS REQUIRED.
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CAUSE: WHEN CHARGING A BATTERY (BOTH PRIMARY AND SECONDARY) WITH A BMS (BATTERY MONITORING SYSTEM) FITTED, THE EARTH FROM THE CHARGER MUST BE CONNECTED TO A SUITABLE CHASSIS OR ENGINE EARTH (CHECK TOPIX FOR APPROPRIATE LOCATION). THIS ALLOWS THE BMS TO SEE THE CURRENT GOING INTO THE BATTERY. HOWEVER WHEN USING A DIAGNOSTIC CHARGER FROM MIDTRONICS SUCH AS GR1, GRX OR GR8(110 VOLTS) THIS CONNECTION PROCESS CAN CAUSE AN INCORRECT BATTERY ANALYSIS DUE TO THE EXTRA RESISTANCE IN THE WIRING WHEN CONNECTED TO A CHASSIS OR ENGINE EARTH."
"ISSUE: CUSTOMER MAY REPORT DOOR LOCK CYLINDER COVER MISSING.
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CAUSE: CYLINDER COVER MAY HAVE BEEN INCORRECTLY FITTED AT PDI OR AFTER EMERGENCY VEHICLE ENTRY."
"ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR VEHICLES IN WARRANTY.
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CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING."
"SITUATION: THE TRANSMISSION CONTROL SWITCH (TCS) MAY FAIL TO RISE WHEN THE ENGINE START/STOP BUTTON IS PRESSED (IGNITION SWITCHED 'ON').
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REPEATED CYCLING OF THE ENGINE START/STOP BUTTON MAY TEMPORARILY OVERCOME THIS ISSUE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: THE TRANSMISSION MAY EXPERIENCE POOR QUALITY GEAR SHIFTS AND/OR POOR ENGAGEMENT OF REVERSE AND DRIVE.
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CAUSE: THIS MAY BE CAUSED BY A SOFTWARE MISMATCH BETWEEN THE TRANSMISSION CONTROL MODULE (TCM) AND THE ENGINE CONTROL MODULE (ECM)."
JAGUAR 2013 MODEL YEAR XF: TSB CONTAINS OWNER NOTIFICATION LETTER.
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SELECT DOCUMENT SEARCH BUTTON BELOW. INFORMATION REGARDING THE CHARGE AIR COOLER DUCT BOLT. A PERFORMANCE MESSAGE & MALFUNCTION INDICATOR LAMP ARE DISPLAYING ONLY ON 2.0L ENGINE. *LJ UPDATED 6/19/2015. *PE
JAGUAR 2012-2013 XJ RANGE(X351), X(150), XF(X250): CUSTOMERS MAY EXPERIENCE A KNOCKING NOISE FROM STEERING GEAR, ...
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AFFECTED VEHICLES WILL BE ON HOLD UNTIL THIS PROBLEM IS CORRECTED. *LJ
JAGUAR: FUEL INJECTOR CONCERNS 5.O AJ133 GASOLINE, LEADING TO POTENTIAL PROBLEMSSUCH AS POOR RUNNING POOR FUEL ECONOMY,...
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HARD STARTING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. *JS
JAGUAR: RESIDUAL TORQUE ON STEERING GEAR PINION BOLT IS BELOW LOWER SPECIFICATION AND WILL EXPERIENCE A KNOCKING NOISE...
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FROM STEERING GEAR WHICH MAY BE CAUSED BY EARLY STEERING DEGRADATION. MODELS 2013 XF, XJ, XK. *PE
JAGUAR: STEERING GEAR HAS KNOCKING NOISE DUE TO RESIDUAL TORQUE ON STEERING GEAR PINION BOLT IS BELOW LOWER...
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SPECIFICATION AND IF IGNORED, CAUSES STEERING DEGRADATION. MODELS XF, XJ, XK. NO MODEL YEARS LISTED. *PE
Electrical
83 bulletinsLeaking windshield that caused the water ingress on the electrical component.
Seat Module DTC diagnostic help - Seats not moving in one direction
vehicles with battery charging warning lamp illuminated
Instructions for jump starting vehicles with discharged battery?s
Remote Function Actuator Module (RFA) hardware recovery process
New vehicle storage (Transit relay / Transit mode)
This update contains a software update for the HD RADIO? module
No Communication with Chassis Control Modules after reconnecting battery.
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Chassis.
This update contains an enhancement to the TCM and PCM
No Communication with Chassis Control Modules
RCM - Configuration failure DTC`s logged in module
Vehicle seat memory module logs U1A4C 00
Charging a vehicle fitted with Battery monitoring system
Oxygen sensor DTC`s
Oxygen sensor DTC`s
New vehicle storage (Transit relay / Transit mode)
Diagnostic Module Tank Leakage (DMTL)
Transfer Case Control Module Software Update Required at Transfer Case
Transfer Case Control Module Rotary Position Sensor Fault Misdetection
Loose battery terminals.
Front Control Display Interface Module Re-configuration.
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
The Central locking/unlocking feature may not operate after disconnecting and connecting the vehicle startup battery.
The message "Radar Sensor Blocked" appears in instrument pack display.
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If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...
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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.
Customers report the ECO Stop/Start is not working.
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Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
Issue: The message "Radar Sensor Blocked" appears in instrument pack display.
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If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester.
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JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status...
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indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.
"ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH...
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LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT ...
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AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES."
"SITUATION: A BATTERY WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING.
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CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 (DBFB) DUAL BATTERY FUSE BOX CONTACTOR 1'."
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR.
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CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED.
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CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI."
"ISSUED DEC 2015. ISSUE: JAGUAR ARE CONTINUING TO SEE NO FAULT FOUND WARRANTY RETURNS ON HEADLAMPS AND ASSOCIATED...
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CONTROL MODULES CAUSE: INCORRECT DIAGNOSIS. "
"ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE.
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"ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH...
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LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OZYGEN (O2) SENSORS
"SITUATION: ON START-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW.
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A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM)."
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING...
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FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- 63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET"
"SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE.
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CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES."
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY.
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IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."
"SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER.
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UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE."
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY.
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IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."
"ISSUE: JLR HAVE SEEN A NUMBER OF WARRANTY CLAIMS REPORTING VARIOUS HEADLINING CREAKS AND RATTLES CAUSE: THE CLIPS USED...
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TO SECURE OUR HEADLINERS ON X250 ARE ONE USE ONLY. (PLEASE VIEW ATTACHMENT). WHEN REMOVING THE HEADLINER THE CLIP MECHANISM WILL BECOME DAMAGED AND THE HEADLINER WILL NOT WILL NOT BE SECURE."
"ISSUE: X250 SYSTEM RESET VIA FSJB (FRONT SMART JUNCTION BOX) / RSJB (REAR SMART JUNCTION BOX) CLEAR DOWN.
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CAUSE: FSJB / RSJBS ARE RETURNED BACK TO THE SUPPLIER FOR TESTING WITH NO FAULTS EVIDENT. THE SYSTEM COMPLEXITY REQUIRES ALL MODULES TO BE RESTORED TO A DEFAULT STATE WITH REGARDS TO SHORT TERM MEMORY RETENTION OF SETTINGS AND DATA."
"ISSUE: X250 SYSTEM RESET VIA FSJB (FRONT SMART JUNCTION BOX) / RSJB (REAR SMART JUNCTION BOX) CLEAR DOWN.
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CAUSE: FSJB / RSJBS ARE RETURNED BACK TO THE SUPPLIER FOR TESTING WITH NO FAULTS EVIDENT. THE SYSTEM COMPLEXITY REQUIRES ALL MODULES TO BE RESTORED TO A DEFAULT STATE WITH REGARDS TO SHORT TERM MEMORY RETENTION OF SETTINGS AND DATA."
"ISSUED JANUARY 2015.
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ISSUE: A CUSTOMER MAY REPORT ONE OF THE FOLLOWING SYMPTOMS: 1) BATTERY CHARGING WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER 2) ECO STOP IS NON-FUNCTIONAL OVER A NUMBER OF DRIVE CYCLES 3) THE VEHICLE EXPERIENCES AN UN-COMMANDED SHUTDOWN AFTER AN ECO STOP EVENT AND REQUIRES AN IGNITION RESTART. CAUSE: VARIOUS CONDITIONS CAN LEAD TO THE CONCERN, AS DETAILED BELOW"
"SITUATION: MULTIPLE WARNING LIGHTS MAY ILLUMINATE ON THE INSTRUMENT CLUSTER.
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CAUSE: THIS MAY BE CAUSED BY FLUID INGRESS THROUGH THE FRONT END WIRING HARNESS AND WASHER PUMP."
"ISSUE: A CUSTOMER MAY REPORT ONE OF THE FOLLOWING SYMPTOMS: 1) BATTERY CHARGING WARNING MESSAGE OR ECO STOP INHIBITED...
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MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER 2) ECO STOP IS NON-FUNCTIONAL OVER A NUMBER OF DRIVE CYCLES 3) THE VEHICLE EXPERIENCES AN UN-COMMANDED SHUTDOWN AFTER AN ECO STOP EVENT AND REQUIRES AN IGNITION RESTART. CAUSE: VARIOUS CONDITIONS CAN LEAD TO THE CONCERN, AS DETAILED BELOW"
"SITUATION: A '2WD ONLY' WARNING MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER DURING A COLD WEATHER START-UP.
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CAUSE: THIS MAY BE CAUSED BY A TRANSFER CASE CONTROL MODULE (TCCM) ROTARY POSITION SENSOR FAULT MISDETECTION."
"CONCERN: JAGUAR LAND ROVER AND THE SUPPLIER HAVE INSPECTED 101 WARRANTY CLAIMS FOR HEATED OXYGEN SENSORS (HO2S).
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23% WERE FOUND TO HAVE NO DEFECTS. CAUSE: ONE POSSIBLE REASON FOR THIS IS THAT ALL HO2S SENSORS ARE REPLACED WHEN ONLY ONE IS UNSERVICEABLE."
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR.
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CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."
"ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL...
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DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
"ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT...
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THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELECTED BY THE TECHNICIAN DURING MEASUREMENT. CAUSE: THE MULTI METER RANGE MAYBE SET AT 'AUTO' AND DURING A SWEEP OF THE SENDER FROM 50OHMS TO 998OHMS THE MULTI METER HAS TO CHANGE ITS MEASUREMENT RANGE. FOR APPROXIMATELY 1 SECOND, DURING THE RANGE SWITCH OVER POINT, THE MULTI METER DISPLAY INDICATES AN OPEN CIRCUIT. THIS IS INCORRECTLY BEING DIAGNOSED AS A SENDER FAULT"
"SITUATION: THE FRONT OVERHEAD CONSOLE LIGHTS MAY TURN ON / OFF UNEXPECTEDLY.
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CAUSE: THIS MAY BE CAUSED BY ELECTRICAL INPUTS FROM THE VEHICLE SYSTEM."
"ISSUE THE ADAPTIVE CRUISE FUNCTION DOES NOT OPERATE.
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THE INSTRUMENT PACK WILL SHOW A YELLOW WARNING TRIANGLE AND THE MESSAGE ""RADAR SENSOR BLOCKED ALSO ON INTERROGATION OF THE MODULE THE FOLLOWING CODE WOULD BE LOGGED C1A67-97, FORWARD LOOKING SENSOR OBSTRUCTED OR BLOCKED. CAUSE THE RADAR IS LOCATED BELOW THE FRONT NUMBER PLATE PLINTH ON THIS MODEL. IF THE INCORRECT SIZE NUMBER PLATE OR MULTIPLE NUMBER PLATES ARE FITTED THIS CAN OBSTRUCT THE RADAR."
"ISSUE: A SIGNIFICANT NUMBER OF BMS (BATTERY MONITORING SYSTEM) MODULES HAVE BEEN REPLACED WHEN DTC B11DB-87 IS LOGGED,...
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WHEN RETURNED TO THE SUPPLIER FOR ANALYSIS MANY ARE DEEMED NO FAULT FOUND CAUSE: INCORRECT DIAGNOSIS"
"ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL...
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DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
"SITUATION: THE FRONT OVERHEAD CONSOLE LIGHTS MAY TURN ON / OFF UNEXPECTEDLY.
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CAUSE: THIS MAY BE CAUSED BY ELECTRICAL INPUTS FROM THE VEHICLE SYSTEM."
"ISSUE:- CUSTOMERS HAVE REPORTED THAT THE BATTERY CHARGING WARNING LAMP IS ILLUMINATED CAUSE:- THE MAIN NEGATIVE...
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EARTH CABLE FROM THE VEHICLE BATTERY TO THE BODY AT LOCATION G4D178 CAN WORK LOOSE DUE TO THE FITTING AND REMOVAL OF THE NEGATIVE BATTERY CLAMP.."
"ISSUE A NUMBER OF ALTERNATORS ARE BEING REPLACED UNDER WARRANTY AND ARE FOUND TO BE FAULTY DUE TO INTERNAL REGULATOR CHIP DAMAGE.
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CAUSE ALTERNATORS ARE BEING DAMAGED DUE TO CROSS POLARITY WHEN THE VEHICLE IS JUMP STARTED."
"ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS.
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THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE."
"ISSUE:- CUSTOMERS HAVE REPORTED THAT THE AIRBAG WARNING LIGHT HAS ILLUMINATED IN THE INSTRUMENT CLUSTER AFTER A PREVIOUS REPAIR.
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CAUSE:- THE DRIVERS AIRBAG CIRCUIT HAS BEEN INCORRECTLY DIAGNOSED AS BEING AT FAULT OR HAS MORE THAN ONE FAULT PRESENT."
"ISSUED MAY 2014: ISSUE DURING A RECENT MARKET VISIT IT WAS NOTED THAT A SIGNIFICANT NUMBER OF DEALERS HAVE BEEN...
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CARRYING OUT PDIS AND THEN RETURNING THE VEHICLE TO A STORAGE COMPOUND WITHOUT REFITTING THE TRANSIT RELAY OR RETURNING THE VEHICLE TO TRANSIT MODE. TRANSIT MODE / TRANSIT RELAY ARE DESIGNED TO PROTECT THE CUSTOMERS BATTERY UP TO THE POINT OF DELIVERY. ALL VEHICLES IN STORAGE MUST HAVE THE TRANSIT RELAY IN PLACE OR BE IN TRANSIT MODE. ACTION: VEHICLES FITTED WITH A TRANSIT RELAY IF A NEW VEHICLE IS RETURNED TO A STORAGE COMPOUND FOLLOWING PDI THE TRANSIT RELAY MUST BE REFITTED TO THE VEHICLE. THE DEVICE MUST REMAIN ON THE VEHICLE UNTIL 72 HOURS PRIOR TO CUSTOMER DELIVERY. VEHICLES EQUIPPED WITH TRANSIT MODE. IF A NEW VEHICLE IS RETURNED TO A STORAGE COMPOUND FOLLOWING A PDI IT MUST BE RETURNED TO TRANSIT MODE. THE VEHICLE MUST REMAIN IN TRANSIT MODE UNTIL 72 HOURS PRIOR TO CUSTOMER DELIVERY."
"SITUATION: ON START-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW.
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A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM)."
"SITUATION: AFTER OPENING EITHER FRONT DOOR WITH THE EXTERIOR HANDLE, THE FOLLOWING MAY OCCUR: THE EXTERIOR DOOR...
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HANDLE MAY 'STICK' IN THE OPEN POSITION; THE DOOR MAY NOT LATCH, AND; WITH THE IGNITION 'ON', THE 'DOOR OPEN' WARNING WILL BE ACTIVATED. CAUSE: THIS MAY BE CAUSED BY THE HANDLE BINDING BETWEEN THE BODY PANEL AND THE LOCK BARREL."
"ISSUE: FM1 PRESET CEASES TO OPERATE.
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(TUNER IS STUCK IN AM BAND WHILE TOUCH SCREEN DISPLAYS FM1) CAUSE: NO ERROR HANDLING OF FREQUENCY BEING STORED IN HD RADIO MODULE."
EXCESSIVE NOISE MAY BE HEARD FROM THE CLIMATE CONTROL - IN-VEHICLE TEMPERATURE SENSOR / ASPIRATOR FAN IN DASHBOARD ON...
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13MY ONWARDS CAUSE: THE TEMPERATURE SENSOR / ASPIRATOR FAN MAY BE INCORRECTLY POSITIONED AGAINST ASPIRATOR DASHBOARD GRILLE, RESULTING IN AN AUDIBLE VIBRATION NOISE WHEN THE ASPIRATOR IS IN OPERATION. "ISSUE: FM1 PRESET CEASES TO OPERATE. (TUNER IS STUCK IN AM BAND WHILE TOUCH SCREEN DISPLAYS FM1) CAUSE: NO ERROR HANDLING OF FREQUENCY BEING STORED IN HD RADIO MODULE." OPERATION
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XF (X250) VEHICLES WITHIN...
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THE LISTED VIN RANGE WHERE THE AUTO RAIN / LIGHT SENSOR FUNCTION IS INOPERATIVE. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: A BATTERY CHARGE WARNING OR 'ECO STOP INHIBITED' MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING.
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CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 (DBFB) DUAL BATTERY FUSE BOX CONTACTOR 1'."
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT ...
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AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS SUPPORT WEB SITES."
"ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES.
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THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE."
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT THE MESSAGE SMART KEY BATTERY LOW IS DISPLAYED ON THE INSTRUMENT PACK...
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WHEN THE KEY HANDSET REMOTE IS OPERATED. CAUSE: CURRENTLY UNDER ANALYSIS. ACTION: REPLACE THE KEY HANDSET AND SUBMIT AN EPQR, WHERE THE CUSTOMER HAS REPORTED THE CONCERN WITHIN THE FIRST 12MONTHS OF SERVICE ON THE FOLLOWING MY ONWARDS VEHICLES ONLY: 13 MY XF / 12-13MY XJ"
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY.
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IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."
"SITUATION: A BATTERY WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING.
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CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 (DBFB) DUAL BATTERY FUSE BOXCONTACTOR 1'."
JAGUAR: FLUID HAS INGRESSED THROUGH FRONT END WIRING HARNESS AND WASHER PUMP CAUSING MULTIPLE WARNING LIGHTS, IN INSTRUMENT CLUSTER, TO ILLUMINATE.
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MODEL 2012-15 XF (X250). *PE
JAGUAR: GATEWAY MODULE (GWM) IS FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) B1402-96 OF DUAL BATTERY FUSE BOX (DBFB)...
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CONNECTOR 1 BY CAUSING A WARNING OF BATTERY CHARGE OR ECO STOP INHIBITED TO DISPLAY, WHILE DRIVING, IN INSTRUMENT CLUSTER (IC). MODEL 2010-2013 XF (X250), XF (X351). *PE UPDATED 12/2/14. PE
JAGUAR: THE WARNING LAMP, FOR BATTERY CHARGING, WILL ILLUMINATE DUE TO THE NEGATIVE EARTH CABLE WORKING LOOSE AND...
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REMOVAL OF NEGATIVE BATTERY CLAMP AND THE FITTING. MODEL XF. *PE
JAGUAR: ON SOME VEHICLES, THE MONITOR SYSTEM WOULD INDICATE AN INOPERATIVE BLIND SPOT AND/OR REFLASH MODULE WOULD BE CARRIED OUT WHEN NOT REQUIRED.
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MODELS XF, X250, XJ, X351. NO MODEL YEARS LISTED. *PE
JAGUAR: BATTERY CHARGE ILLUMINATES DUE TO AN INCORRECTLY TORQUED OR FITTED BATTERY TERMINAL, WHILE VEHICLE IN SHOP FOR...
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REPAIRS OR DURING PDI PROCESS, CAUSED BATTERY TERMINALS TO BE LOOSE OR ADRIFT. MODELS XK, XJ, XF. NO MODEL YEARS LISTED. *PE
Body & Paint
49 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
Trunk / Boot lid operation - not lifting up all the way
Window Regulator mechanical creak
Window Regulator mechanical creak
Window Regulator mechanical creak
Window Regulator mechanical creak
Window Regulator mechanical creak
window operation squeak / squeal.
Door Window Regulator 'Squeak' Noise During Operation
Door Window Regulator 'Squeak' Noise During Operation
Front Door Exterior Handle Sticking in the Open Position.
Door Seal Noise.
Door Seal Noise.
Rattle Noise from Roof Opening Panel / Headliner Area.
Hood / Bonnet Ajar Switch.
XF Bumper to Headlamp Gap.
Rust Spots on Rear Bumper Upper Surface
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be...
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bulging.
Situation: The door exterior aluminum finishers may exhibit discoloration.
"SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION.
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CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRUCTION OUTLINED BELOW."
"ISSUE: JAGUAR CARS HAVE RECEIVED REPORTS ON XF RELATING TO POOR GAP / EXCESSIVE PROFILE ISSUES BETWEEN THE FRONT BUMPER AND THE FRONT HEADLAMPS.
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THIS IS SEEN AS A LARGE GAP BETWEEN BUMPER AND HEADLAMP. CAUSE: PRODUCTION STANDARDS INADEQUATE."
"SITUATION: WHEN OPENING A FRONT DOOR, THE FRONT DOOR FINISHER MAY CONTACT THE REAR DOOR FINISHER.
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CAUSE: THIS MAY BE CAUSED BY THE FRONT DOOR FINISHER MOVING REARWARDS ON THE DOOR."
"SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION.
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CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS."
"SITUATION: ON VEHICLES FITTED WITH BLACK EXTERIOR FINISHERS ONLY, THE REAR DOOR EXTERIOR FINISHER(S) MAY BECOME SEPARATED FROM THE REAR DOOR.
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CAUSE: THIS MAY BE CAUSED BY HEAT AND STRESS, LEADING TO ADHESION FAILURE."
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
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CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS."
SITUATION: THE HOOD MAY CONTACT THE HEADLAMP(S) AND MAY HAVE CRACKED AND/OR DAMAGED THE HEADLAMP(S).
"ISSUE: X250 / XF POTENTIAL WATER INGRESS INTO BOOT CAUSE: WITHIN THE VIN RANGE IDENTIFIED BELOW, A SECONDARY SEALING...
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OPERATION HAS BEEN OMITTED WHICH MAY RESULT IN WATER INGRESS ON SOME VEHICLES, HOWEVER THE PRIMARY DESIGN INTENT PREVENTION IS 100% ROBUST."
"SITUATION: PAINT SCRATCHES BETWEEN THE REAR DOOR AND REAR DOOR APERTURE MAY BE EVIDENT.
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CAUSE: THIS MAY BE CAUSED BY A COMBINATION OF DOOR TRIM INSTALLATION AND REAR DOOR ALIGNMENT."
"ISSUE:- CUSTOMERS HAVE REPORTED THAT CHROME AND BLACK DOOR FINISHERS ON THE REAR DOOR BECOME SLIGHTLY ADRIFT DUE TO...
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PARTIAL DELAMINATION AT THE BASE OF THE REAR DOOR 'B' POST. (PLEASE VIEW ATTACHMENT EXAMPLE) CAUSE:- EXCESS APPLIED TORQUE DURING PROFILING CAN CAUSE THE FIXING SCREW TO PROTRUDE THROUGH THE MOULDING INTO THE ADHESIVE STRIP. OVER TIME, THIS CAN WEAKEN THE ADHESIVE CREATING THE PARTIAL DELAMINATION."
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
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CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS."
"RE-ISSUED JANUARY 2015.
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ISSUE: RUST SPOTS MAY BE NOTICED ON THE REAR BUMPER. CAUSE: PARTICLES OF METAL REMAINING FROM BOOT SEAL MANUFACTURING PROCESS, EXITING THE BOOT APERTURE SEAL."
"RE-ISSUED NOVEMBER 2014.
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ISSUE: RUST SPOTS MAY BE NOTICED ON THE REAR BUMPER. CAUSE: PARTICLES OF METAL REMAINING FROM BOOT SEAL MANUFACTURING PROCESS, EXITING THE BOOT APERTURE SEAL."
"ISSUE: A CUSTOMER MAY REPORT THAT THE BOOT /TRUNK LID IS INTERMITTENTLY FAILING TO LIFT OPEN, ESPECIALLY AT LOWER TEMPERATURES.
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COMPARISON WITH A VEHICLE IN SHOWROOM / WORKSHOP CONDITIONS STORED AT HIGHER TEMPERATURES WILL ALSO INDICATE THIS. CAUSE: THE XF VEHICLE HAS A 'LIFT ASSIST' SYSTEM, AND ITS OPERATION IS DEPENDENT ON TEMPERATURE,THE LOWER THE TEMPERATURE THE MORE LIKELY THE BOOT / TRUNK LID WILL NOT SELF-OPEN. THE SYSTEM WILL ALWAYS HAVE ENOUGH PRESSURE TO SUPPORT THE BOOT / TRUNK LID, ONCE FULLY OPENED."
"SITUATION: A 'SQUEAK NOISE MAY BE EVIDENT FROM ANY DOOR DURING OPERATION OF DOOR GLASS (UP AND/OR DOWN).
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CAUSE: THIS MAY BE CAUSED BY INADEQUATELY LUBRICATED DOOR WINDOW REGULATOR CABLE PULLEYS."
"SITUATION: A 'SQUEAK NOISE MAY BE EVIDENT FROM ANY DOOR DURING OPERATION OF DOOR GLASS (UP AND/OR DOWN).
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CAUSE: THIS MAY BE CAUSED BY INADEQUATELY LUBRICATED DOOR WINDOW REGULATOR CABLE PULLEYS."
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
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CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS."
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE...
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BULGING.
SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.
SITUATION: THE HOOD MAY CONTACT THE HEADLAMP(S) AND MAY HAVE CRACKED AND/OR DAMAGED THE HEADLAMP(S).
SITUATION: A 'RATTLE' NOISE FROM AROUND THE ROOF OPENING PANEL / HEADLINER AREA MAY BE PRESENT WHILE DRIVING.
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CAUSE: THIS MAY BE CAUSED BY TORQUE RELAXATION OF THE ROOF OPENING PANEL FIXING SCREWS.
"ISSUE: X250 & X351 WINDOW MECHANICAL CREAK OR GRINDING NOISE.
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CAUSE: INCORRECT DRUM WHEEL RADIUS"
"ISSUE: XF & XJ WINDOW OPERATION SQUEAK / SQUEAL (HIGH PITCH NOISE) CAUSE: UNDER INVESTIGATION"
"SITUATION: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT OF A FRONT SUN VISOR VANITY MIRROR ISSUE.
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CAUSE: A LOWER-LEVEL SERVICE REPAIR PART TO BE USED IN THE EVENT A FRONT SUN VISOR VANITY MIRROR REQUIRES REPLACEMENT."
"SITUATION: A CUSTOMER MAY REPORT A CONCERN OF A 'CREAK' / 'CLICK' / 'TICK' NOISE FROM THE FRONT AND OR REAR DOORS.
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CAUSE: THIS MAY BE CAUSED BY THE MARGIN SEAL MOVING ON THE EXTRUSION AND TACKING AGAINST THE DOOR APERTURE."
"SITUATION: THE FRONT DOOR MAY NOT CLOSE AFTER BEING OPENED USING THE EXTERIOR HANDLE.
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CAUSE: THIS MAY BE CAUSED BY THE OUTER DOOR HANDLE CABLE FREEZING IN THE SLEEVE."
"ISSUE: JAGUAR CARS HAVE RECEIVED REPORTS ON XF RELATING TO POOR GAP / EXCESSIVE PROFILE ISSUES BETWEEN THE FRONT BUMPER AND THE FRONT HEADLAMPS.
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THIS IS SEEN AS A LARGE GAP BETWEEN BUMPER AND HEADLAMP. CAUSE: PRODUCTION STANDARDS INADEQUATE."
"SITUATION: WHEN OPENING A FRONT DOOR, THE FRONT DOOR FINISHER MAY CONTACT THE REAR DOOR FINISHER.
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CAUSE: THIS MAY BE CAUSED BY THE FRONT DOOR FINISHER MOVING REARWARDS ON THE DOOR."
JAGUAR 2013 XF(X250) : INFORMATION REGARDING THE CHARGE AIR COOLER DUCT BOLT TORQUE RELAXATION WHICH MAY CAUSE A...
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PERFORMANCE MESSAGE & MIL MESSAGE ON THE INSTRUMENT PANEL. *LJ UPDATED 6/19/15. *PE
JAGUAR: AFTER USING EXTERIOR HANDLE ON FRONT DOOR, TO OPEN, IT FAILS TO CLOSE DUE TO OUTER DOOR HANDLE CABLE, IN SLEEVE, FREEZES.
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MODEL 2012-2013 XF, XJ, XK. *PE UPDATED 9/18/15. *PE
Infotainment
43 bulletinsIncorrect diagnosis of Bluetooth connectivity
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Bluetooth device ID not displayed on Touch Screen.
Bluetooth phone connectivity / pairing / music streaming issues
Bluetooth phone connectivity
Navigation errors or freezing on the `Initalization` screen
Navigation errors or freezing on the `Initalization` screen
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Audio System Speaker Diagnosis
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Navigation errors or freezing on the `Initalization` screen
Navigation errors or freezing on the `Initalization` screen
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Unable to select preferences on the touch screen
Bluetooth issues after software updates.
Audio System Speaker Diagnosis
Navigation Defaults To A Regional Location
Touch-Screen Bluetooth Pop-up Message Software Update
'Oil Level Critically Low' Message Displayed On The Instrument Cluster
Touch-Screen Bluetooth.
Touch Screen Display Programming - New Generation
Infotainment System AV button greyed out.
Audio Amplifier Quiescent drain
A customer may report "Hood Open" message displays on IP with hood closed.
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as...
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designed.
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow...
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to respond or no functionality at all.
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
"ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES.
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THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
"ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS NO FAULT FOUND.
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CAUSE: INCORRECT DIAGNOSIS."
INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN
"ISSUE: CUSTOMERS HAVE REPORTED THAT A WARNING TRIANGLE APPEARS ON THE TOUCH SCREEN AND IF TOUCHED A SYMBOL, LIKE A SPEEDO / REV COUNTER APPEARS.
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(SEE ATTACHED FILES FOR CLARIFICATION OF WHICH WARNING SYMBOL IS MEANT) CAUSE: THIS IS INTENTIONAL AND IS TO INFORM THE DRIVER THAT THERE IS A WARNING MESSAGE FOR THEIR ATTENTION AND THE MESSAGE IS DISPLAYED IN THE CLUSTER."
"SITUATION: AN 'OIL LEVEL CRITICALLY LOW' MESSAGE MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER.
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CAUSE: THIS MAY BE CAUSED BY THE DYNAMIC OIL LEVEL MEASUREMENT CAUSING A FALSE WARNING."
"ISSUE:- CUSTOMERS HAVE REPORTED THAT THE DIMMING OF INTERIOR ILLUMINATION, MANUAL ADJUSTMENT OF ILLUMINATION AND...
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NIGHT TIME MODE SWITCHING OF SATELLITE NAVIGATION DOES NOT FUNCTION CORRECTLY. CAUSE:- THE FUNCTIONALITY OF THE INSTRUMENT ILLUMINATION SYSTEM AND DAY NIGHT MODE SWITCHING IS NOT FULLY UNDERSTOOD."
"ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES.
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THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS N FAULT FOUND.
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CAUSE: INCORRECT DIAGNOSIS."
Transmission
31 bulletinsAutomatic transmission, rotary gear selector low level part
Steering Gear Transfer Pipe change
Post K202 Transmission Control Switch Issues Rise and FALL
This update contains an enhancement to the TCM - Transmission Control Module
This update contains an enhancement to the TCM ? Transmission Control Module
Post K202 Transmission Control Switch Issues
Transmission DTC P0780-94
Steering Gear Transfer Pipe change
Transmission DTC P0780-94
Transmission Calibration Update
Steering Gear Fixing
Service Action: Steering Gear Pinion Bolt Torque
Transmission Control Switch Fails to Rise.
Transmission Control Switch Fails to Rise.
STEERING GEAR FIXING.
Steering Gear Pinion Bolt.
Transmission Control Switch Fails to Rise.
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active.
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The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS).
Inadequate A/C performance may be experienced with the compressor clutch
"ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION ...
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CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"
"ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION ...
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CONTROL SWITCH UNIT(S) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B - 71 (TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"
"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE.
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CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."
"ISSUE THE COMPLETE GEAR SHIFT MODULES (GSM) ARE BEING REPLACED WHEN THERE HAS BEEN A CLAIM REPORTED OF AN APPEARANCE...
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DEFECT WITH THE ROTARY GEAR SELECTOR (ROTARY CONTROL KNOB) , WITH ISSUES SUCH AS PEELING CHROME AND ROUGH EDGES. THE ROTARY GEAR SELECTOR CAN BE REPLACED INDEPENDENTLY USING A SERVICE KIT SERVICE KIT C2D38186 IS AVAILABLE FOR XK150 12MY ONWARDS & XJ351 10MY ONWARDS SERVICE KIT C2Z8728 IS AVAILABLE XK150 & XF250 PRE 12MY SERVICE KIT C2Z29872 IS AVAILABLE ON XF250 12MY ONWARDS CAUSE ROTARY CONTROL KNOB BEING REPLACED DUE TO POOR APPEARANCE NOTE: THE ROTARY CONTROL KNOB SHOULD ONLY BE REPLACED UNDER WARRANTY IF THE APPEARANCE IS DUE TO A MANUFACTURING DEFECT"
"ISSUE: A CUSTOMER MAY REPORT THAT THEIR TRANSMISSION ROTARY SHIFTER OR GEAR SELECTOR MAY BE EITHER LOCKED, OR FAILING TO ENGAGE DRIVE OR REVERSE.
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CAUSE: AN ERROR IN THE SOFTWARE FUNCTIONALITY HAS BEEN DISCOVERED WHICH CAN CREATE DTC P0780-94."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON 2013-2014 MODEL YEAR JAGUAR XFR-S VEHICLES WITHIN THE LISTED VIN RANGE...
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WHERE A 'FLASHING D' IN THE TRANSMISSION CONTROL SWITCH GEAR POSITION INDICATOR MAY APPEAR JUST PRIOR TO BRINGING THE VEHICLE TO REST. THE TRANSMISSION WILL BE IN NEUTRAL (N) WHILE THE TRANSMISSION CONTROL SWITCH IS STILL IN DRIVE (D). ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...
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APPLICABLE) WORKING PROPERLY.
A LIMITED NUMBER OF 2013-2014 MODEL YEAR JAGUAR XFR-S VEHICLES WITHIN THE LISTED VIN RANGE WHERE A 'FLASHING D' IN THE...
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TRANSMISSION CONTROL SWITCH GEAR POSITION INDICATOR MAY APPEAR JUST PRIOR TO BRINGING THE VEHICLE TO REST. THE TRANSMISSION WILL BE IN NEUTRAL [N] WHILE THE TRANSMISSION CONTROL SWITCH IS STILL IN DRIVE [D].
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...
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APPLICABLE) WORKING PROPERLY.
JAGUAR: WHEN AT A STOP, TRANSMISSION APPEARS IN NEUTRAL EVEN WHEN TRANSMISSION CONTROL SWITCH WAS NOT MOVED AND GEAR...
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POSITION INDICATOR AND INSTRUMENT CLUSTER FLASHING D OR S IN MESSAGE CLUSTER. MODEL 2014-16 F-TYPE (X152), 2013-15 XF (X250), XJ RANGE (X351. *PE
TRANSMISSION MAY HAVE POORQUALITY GEAR SHIFT OR PROBLEMS SHIFTING IN REVERSE OR DRIVE.
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07/14*LJ
JAGUAR: VARIOUS SITUATIONS MAY CAUSE TRANSMISSION CONTROL SWITCH TO FAIL TO RISE, TO ROTATE OUT OF PARK, ROTATE BETWEEN GEARS.
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MODELS 2009-2013 XF, XJ RANGE, XK RANGE. *PE
Software & Calibration
31 bulletinsSoftware update 07
Software update 05
SDD machine is at the latest level of As-built and Calibration files
SDD Updates
Software update 06
DVD software update
DVD software update
DVD software update
Software update 04
Software update 03
SDD laptop is at the latest level of As_built and Calibration files
the DVD software update
DVD software update
software update 02
Update Prior to Sale: Charge Air Cooler Clip / Hose Inspection
Update Prior to Sale: Charge Air Cooler Clip / Hose Inspection
Diagnostic Software Hardware
DVD software update
DVD software update
Diagnostic Software Hardware
Update Prior to Sale: Front Sub Frame Bolts Incorrectly Torqued
Software Update.
Software Update.
Software Update.
Mongoose Update.
Mongoose Update
Important firmware update required for the DA Dongle /DA-VINA.
Update Prior to Sale: Unable to Reset Service Interval Indicator early
18C - New face of InControl Touch Pro and 18C software improvements
TECHNICAL UPDATES RELATED TO BULLETINS REFERENCED IN DOCUMENT.
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
Fuel System
27 bulletinsIn a failed condition, vehicle stability will be compromised and degree of directional control minimized
the fuel filler flap actuator may be inoperative
Diesel Coolant Pipe noise/resonance
Diesel Coolant Pipe noise/resonance
HVAC Evaporator Data Requested Upon Replacement
HVAC Evaporator Data Requested Upon Replacement
Difficult fuel filling
2.2 Diesel Coolant Pipe noise/resonance
2.2 Diesel Coolant Pipe noise/resonance
Fuel Feed Pipe 'Rattle'
Fuel Gauge Does Not Display 'Full'
Fuel Starvation.
Fuel Starvation.
Fuel Filler Flap Actuator Inoperative
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Injector Concerns 5.0 AJ133 Gasoline.
Fuel Gauge / Pump Diagnostic Aids.
SDD enhancements for fuel gauge and pump issues-10MY onwards.
Fuel System Concerns.
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES.
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CAUSE: THIS MAY BE CAUSED BY THE FUEL TANK FILLER PIPE PROFILE CAUSING AN AIR LOCK."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2012-2013 MODEL YEAR XF (X250) VEHICLES WHERE THE FUEL FILLER FLAP MAY BE INOPERATIVE.
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ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN"
AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2012-2013 MODEL YEAR XF (X250) VEHICLES WHERE THE FUEL FILLER FLAP...
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ACTUATOR MAY BE INOPERATIVE."
"SITUATION: THE FUEL GAUGE MAY NOT DISPLAY 'FULL' AFTER FILLING THE FUEL TANK TO ITS MAXIMUM CAPACITY.
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CAUSE: THIS MAY BE CAUSED BY SMALL VARIATIONS IN THE FUEL TANK CAPACITY."
"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'.
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CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."
"ISSUE: A CUSTOMER MAY REPORT A ""RATTLE / VIBRATION"" SOUND COMING FROM THE FRONT LEFT HAND WHEEL ARCH AREA OF THEIR VEHICLE.
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CAUSE: THIS ISSUE HAS BEEN INDENTIFIED AS A MANUFACTURING PROCESS ERROR WHERE A FUEL PIPE HAS BEEN INCORRECTLY ROUTED, AND IS IN CONTACT WITH THE WHEEL ARCH BODY PANEL."
"SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'.
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CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."
JAGUAR: ONLY A SMALL AMOUNT OF FUEL IS ENTERING TANK DUE TO FLAP BEING LOOSE INSIDE OF FUEL FILLER NECK AND BLOCKED THE...
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PIPE, PARTIALLY, AFTER FALLING DOWN, AND THIS RESTRICTS FLOW OF FUEL TO TANK. MODEL XF, XJ. NO MODEL YEARS LISTED. *PE
Brakes
19 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Parkbrake Warning Lamp I l luminated/Parkbrake Fault message displayed (chassis)
This foul condition caused a flat to wear on the brake pipe
A vehicle exhibiting sudden loss of brake fluid will illuminate a red BRAKE telltale warning
prolonged aggressive driving with frequent lateral and braking
Parkbrake Warning Lamp I l luminated
Rear Brake Pipe Wear.
Brake Pad Wear Warning.
Issue: Submitting a Brake Noise EPQR
"ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE...
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IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE."
"ISSUE: SUBMITTING A BRAKE NOISE EPQR.
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SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING.
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THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.
"ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR SUSPENSION.
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CAUSE: JAGUAR HAS RECEIVED WARRANTY CLAIMS FOR REAR SHOCK ABSORBER REPLACEMENT DUE TO NOISE. INVESTIGATION HAS REVEALED NO FAULT FOUND WITH THE SHOCK ABSORBER, AND MAY BE CAUSED BY OTHER COMPONENTS ON THE VEHICLE."
"ISSUE: SUBMITTING A BRAKE NOISE EPQR.
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SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
"ISSUE: SUBMITTING A BRAKE NOISE EPQR.
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SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
"ISSUE: CUSTOMER REPOR TS A PARKBRAKE WARNING LAMP I L LUMINATED AND / OR PARKBRAKE FAUL T MESSAGE DISPLAYED IN THE...
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IPK (INSTRUMENT PACK), FOLLOWING INVESTIGATION WI TH SDD THE FOL LOWING DTC P1571-64 (BRAKE SWI TCH - SIGNAL PLAUSIBILITY) IS STORED. CAUSE: A COMMUNICAT IONS ISSUE BETWEEN THE POWER T RAIN CONT ROL MODULE AND THE PARKBRAKE MODULE."
"SITUATION: A CUSTOMER MAY REPORT A CONCERN OF A CREAKING / CLICKING / TICKING TYPE NOISE FROM FRONT AND OR REAR DOORS.
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THIS VERSION HAS BEEN ISSUED TO INCLUDE THE SPORTS BRAKE, AND PART NUMBER CHANGE. CAUSE: MARGIN SEAL MOVING ON THE EXTRUSION AND TACKING AGAINST THE DOOR APERTURE."
Steering
14 bulletinsSteering Column rake & reach inoperative
PAS fluid flow can cause loss of the steering power assistance
Failure of steering power assistance can lead to greater steering effort being required by the driver, which may as a...
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consequence, lead to an increase in risk of a crash.
Steering Column Rake / Reach Operation Innoperative
Power Steering Hose Attenuator Collapse.
"ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT.
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CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT."
"ISSUE: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY FLAT...
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SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME."
"SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES.
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ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW."
"ISSUE: SUBMITTING A STEERING SYSTEM NOISE EPQR.
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CAUSE: UNDER INVESTIGATION"
"ISSUE CUSTOMERS MIGHT BE EXPERIENCING AN ISSUE WITH IPHONES 6 AND 6PLUS, AS WELL AS IPHONES THAT HAVE BEEN UPDATED TO IOS8.
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THE ISSUE IS COMMON ACROSS ALL MANUFACTURERS. SYMPTOMS WHEN THE APPLE DEVICE IS CONNECTED TO THE CAR SYSTEM AND A CALL IS RECEIVED THERE IS NO OPTION TO ANSWER OR REJECT THE INCOMING CALL ON THE SYSTEM. THE STEERING WHEEL CONTROLS ALSO HAVE NO EFFECT. THE TOUCH SCREEN CONTINUES TO DISPLAY THE PHONE SCREEN. THE POP-UP SCREEN TO ANSWER OR REJECT THE CALL IS NOT SHOWN."
"SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY...
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FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME."
SITUATION: THE INTERIOR LAMP MAY FLICKER AND / OR THE WINDSHIELD WIPERS PERFORM A SINGLE SWEEP WHEN OPERATING THE...
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ELECTRONIC STEERING COLUMN.
SITUATION: A STEERING WHEEL SHIMMY MAY BE EVIDENT DURING THE PRE-DELIVERY INSPECTION (PDI) ROAD TEST DUE TO TEMPORARY...
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FLAT SPOTS ON THE ROLLING SURFACE OF THE TIRE. CAUSE: TEMPORARY FLAT SPOTS NATURALLY DEVELOP ON THE ROLLING SURFACE OF A TIRE WHEN THE WHEELS OF THE VEHICLE ARE STATIONARY OVER A PERIOD OF TIME.
SITUATION: THE STEERING WHEEL MAY EXHIBIT A VIBRATION / SHIMMY WHILE DRIVING.
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CAUSE: THIS MAY BE CAUSED BY A ROAD WHEEL/TIRE ASSEMBLY IMBALANCE AND/OR TEMPORARY TIRE FLAT-SPOTTING.
Lighting
9 bulletinsFront / Rear Lamp Condensation - Information Only
Headlamp Internal Condensation.
Cigar Lighter Elements Not Supplied.
Head Lamp / Fog Lamp - Discolouration / Distortion.
"RE-ISSUED DEC 2015. PLEASE NOTE THAT AS YET JAGUAR VEHICLES WITH BULB FAILURE MONITORING SYSTEMS FOR TRAILER LIGHT...
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FAILURE SENSING ARE NOT COMPATIBLE WITH TRAILER LIGHT BOARDS THAT HAVE LED BASED ILLUMINATION. AS A RESULT OF THIS THE LED LIGHTING ON THE TRAILER BOARD MAY FLICKER DURING THE SENSING FUNCTION. (THIS ISSUES WILL ALSO PRESENT ITSELF IF FITTING LED REAR LIGHT CLUSTERS AVAILABLE IN THE AFTERMARKET(NON-JAGUAR APPROVED ACCESSORY) BASED UPON THIS WE RECOMMEND THAT TRAILER LIGHT BOARDS WITH STANDARD INCANDESCENT BULBS ONLY ARE FITTED."
"SITUATION: CONDENSATION / MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS.
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CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OUTSIDE OF THE LAMP UNIT. THIS CONDENSATION IS CONSIDERED TO BE AS A RESULT OF NORMAL ATMOSPHERIC CONDITIONS AND REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. WITH THE INTRODUCTION OF CLEAR LENSES CONDENSATION IS LIKELY TO BE MORE NOTICEABLE BUT DOES NOT AFFECT THE PERFORMANCE OF THE LAMP. CONDENSATION WILL CLEAR WHEN THE LIGHTS HAVE BEEN ON FOR SOME LENGTH OF TIME AND IN WARMER AMBIENT TEMPERATURES."
"SITUATION: THIS BULLETIN IS FOR INFORMATION ONLY; IT PROVIDES ACCEPTANCE STANDARDS RELATING TO THE LEVEL OF HEADLAMP INTERNAL CONDENSATION.
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CAUSE: CONDENSATION OR 'MISTING' ON THE INSIDE SURFACE OF THE HEADLAMP LENS MAY BE CAUSED BY NATURAL CONDENSATION THAT CAN BE EXPECTED UNDER CERTAIN ATMOSPHERIC CONDITIONS. CERTAIN LEVELS OF CONDENSATION ARE DEEMED ACCEPTABLE BY JAGUAR."
"SITUATION: TWO ISSUES HAVE BEEN DISCOVERED WITH THE EVENT DATA RECORDERS (EDR) INSTALLED IN 2013-2014 MODEL YEAR XJ...
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VEHICLES WITHIN THE LISTED VIN RANGE. THE EDR IS NOW REQUIRED TO RECORD SOME VEHICLE DATA WHICH CERTAIN USA OFFICIAL AGENCIES (POLICE, ETC.) MAY USE FOR CRASH INVESTIGATION PURPOSES. TWO ELEMENTS OF THE DATA THAT SHOULD BE RECORDED ARE NOT CURRENTLY STORED IN THE CORRECT FORMAT. CONSEQUENTLY, IN THIS CONDITION VEHICLES DO NOT MEET ALL THE REQUIREMENTS OF 49 CFR PART 563 - EVENT DATA RECORDERS."
JAGUAR: THE UPPER VENT IS ALL WATER TO INGRESS INTO LAMP ASSY CAUSING LHF INDICATOR TO BE INOPERATIVE AND POSSIBLY...
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NEED TO REPLACE LIGHT ASSEMBLY TO RECTIFY LEAK. MODEL XF. NO MODEL YEARS LISTED. *PE
HVAC & Climate
8 bulletinsClimate Controlled Seats Diagnosis & Testing
Climate Control.
Lack of Cooling From Air Conditioning
Lack of Cooling From Air Conditioning
Run in specification for new A/C compressors - all models
Climate Control System Odor.
Climate Control System Odor.
"ISSUE: CLIMATE CONTROLLED SEAT ISSUES CAUSE: UNKNOWN"
Tires & Wheels
7 bulletinsThis update contains an enhancement to the TPMS - Tire Pressure Monitoring System
XF 2.0 GTDI Rattle/Vibration from front Wheelarch area
XF 2.0 GTDI Rattle/Vibration from front Wheelarch area
Issue: Wheel stud failures (fractures).
Issue: Wheel stud failures (fractures).
"ISSUE: WHEEL STUD FAILURES (FRACTURES).
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CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."
"SITUATION: AFTER CHANGING THE TRANSFER CASE OIL, THE ALL WHEEL DRIVE SYSTEM MAY NOT FUNCTION CORRECTLY.
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CAUSE: THIS MAY BE CAUSED BY THE DIAGNOSTIC ROUTINE FOR RESETTING OF THE ADAPTATION VALUE FOR THE OIL CHANGE NOT FUNCTIONING PROPERLY."
Pre-Delivery & Maintenance
6 bulletinsCompact Key Handset - Lower-Level Service Repair
Special Service Message.
Special Service Message.
"ISSUE A NUMBER OF FASCIA SWITCH PACKS(FSP)ARE BEING RETURNED THROUGH THE WARRANTY PARTS RETURN SYSTEM WITH NO FAULT FOUND.
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SEE ATTACHMENT SHOWING SWITCH PACK. CAUSE SWITCH PACKS ARE BEING INCORRECTLY REJECTED FOR STICKING SWITCHES , THE ACTUAL ROOT CAUSE FOR THE DEFECT IS DUE TO A TOLERANCE STACK UP ON THE FASCIA APERTURE RESULTING IN UNDUE PRESSURE BEING APPLIED TO THE SWITCHES."
"ISSUE A NUMBER OF FASCIA SWITCH PACKS(FSP)ARE BEING RETURNED THROUGH THE WARRANTY PARTS RETURN SYSTEM WITH NO FAULT FOUND.
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SEE ATTACHMENT SHOWING SWITCH PACK. CAUSE SWITCH PACKS ARE BEING INCORRECTLY REJECTED FOR STICKING SWITCHES , THE ACTUAL ROOT CAUSE FOR THE DEFECT IS DUE TO A TOLERANCE STACK UP ON THE FASCIA APERTURE RESULTING IN UNDUE PRESSURE BEING APPLIED TO THE SWITCHES. THIS IS RECTIFIED FROM VIN NUMBER S48550."
"SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED.
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CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON THE LENS."
Air Bags & Safety
2 bulletinsDiagnostic process for Drivers Airbag Warning Light
"RE-ISSUED DEC 2015. ISSUE: OPERATION OF FRONT AND REAR SEAT BELTS.
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CAUSE: JAGUAR ARE RECEIVING A GROWING NUMBER OF REPORTED CONCERNS FROM XF CUSTOMERS RELATING TO THE OPERATION OF FRONT AND REAR SEAT BELTS, MANY OF THESE REPORTED CONCERNS HAVE BEEN INDUCED BY THE CUSTOMER OR SIMPLY BY THE CUSTOMER NOT UNDERSTANDING HOW THE FRONT AND REAR SEAT BELTS OPERATE. THESE CONCERNS REFER TO THE BELTS STICKING OR SEIZING IN OPERATION (ALR SYSTEM ACTIVE) TWISTED WEBBING AND SLOW RETRACTION."
Suspension
2 bulletins"ISSUE: A CUSTOMER MAY REPORT A CONCERN OF INCONSISTENT OPERATION OF THE TRUNK LID WHEN THE INTERIOR OR REMOTE RELEASE BUTTONS ARE OPERATED.
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THE CORRECT FUNCTION IS FOR THE TRUNK LID TO BE RELEASED FROM THE LATCH AND NOT TO RISE TO ITS FULLY OPEN POSITION. CAUSE: IN WARM INTERNAL OR EXTERNAL TEMPERATURES EXPANSION OF GAS AND FLUID IN THE STRUT MAY CAUSE THE TRUNK TO OPEN TO ITS FULL EXTENT. THE XF VEHICLE IS DESIGNED WITH A 'LIFT ASSIST' AND POWER CLOSE SYSTEM. THIS IS NOT AN ERROR CONDITION AND IS LESS LIKELY ON VERSIONS WITH A TRUNK SPOILER WHERE ONLY ONE STRUT IS USED. THE SYSTEM WILL ALWAYS HAVE ENOUGH PRESSURE TO SUPPORT THE BOOT / TRUNK LID, ONCE FULLY OPENED."
"ISSUE: DA-DONGLE/DA-VINA/DA-ST512 - J2534 VEHICLE COMMUNICATION INTERFACE DEVICE (VCI) SOFTWARE REQUIRES UPDATING TO THE LATEST LEVEL.
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DA J2534 SOFTWARE DRIVER LEVEL V4.0 (MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE) DA APP HUB LEVEL V2.4.0 (MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE) DA FIRMWARE LEVEL V57. (ONLY NEEDS TO BE UPDATED ONCE TO EACH DEVICE, BECAUSE THIS IS HELD ON THE DEVICE ITSELF)"