2022 Jaguar Xe TSBs
110 Technical Service Bulletins across 13 categories
Categories
Other
30 bulletinsLack of power, MIL on.
Vehicle Will Not Charge
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
PIVI Loss of GPS location and clock time
Telematics Unable to activate during PDI
USB STICK NOT RECOGNIZED
Driveline Noise or Vibration
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Attachment.
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Image.
PIVI PRO USB INOPERATIVE
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat Mounted Seat Switches Not Working
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Noise from R/H rear or water ingress into the luggage compartment.
Seat mounted seat switches Seats not moving
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
A customer may report a rattle noise coming from the front seat area.
The vehicle does not Eco Stop.
The vehicle does not Eco Stop.
Engine
29 bulletinsAmber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present
P6 Engine Primary belt shredding - MHEV only
P6 Engine Primary belt shredding - MHEV only
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
Oil Leak Transmission Oil Cooler Pipes
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Customer reports that low coolant lamp on, coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...
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be on the cluster
Thermostat coolant leak
Coolant leak from Thermostat
AJ20-P4 engine- Coolant leak from Thermostat
Coolant leak from Thermostat
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Timing chain replacement VVT Service Part Incorrectly Boxed
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Check Engine MIL is illuminated.
Check Engine MIL is illuminated.
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).
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Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...
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standing for 24 to 60 hours.
Electrical
10 bulletinsStartup battery keeps draining / Vehicle will not start
Battery low warning displayed on instrument cluster and/or no-start
Redeveloped profiles.
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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...
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Gateway Module A GWM.
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and...
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HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality
Transmission
10 bulletinsFollowing an auto stop/start event the gear selector displays N (Neutral) without any transmission selector operation.
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D (Drive) selectable only after P (Park) or R (Reverse) is selected.
Following an auto stop/start event the gear selector displays N (Neutral) without any transmission selector operation.
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D (Drive) selectable only after P (Park) or R (Reverse) is selected.
Following an auto stop/start event the gear selector displays N (Neutral) without any transmission selector operation.
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D (Drive) selectable only after P (Park) or R (Reverse) is selected.
Following an auto stop/start event the gear selector displays N (Neutral) without any transmission selector operation.
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D (Drive) selectable only after P (Park) or R (Reverse) is selected.
8HP45 8-speed transmission selector lever displays N (Neutral) after auto stop/start event.
Customer concern will be following an auto stop/start event the gear selector displays N (Neutral) upon restart.
TRANSMISSION SELECTOR LEVER DISPLAYS 'N' (NEUTRAL) AFTER AUTO STOP/START
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Transmission fluid leaks
Customer states harsh shift, transmission warning lamp.
Infotainment
8 bulletinsNEUTRAL (N) DISPLAYED AFTER STOP/START EVENT.
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Washer Fluid Low Message Displayed When Washer Bottle Full
Steering
4 bulletinsNo Power Steering Assistance at Start of Drive Cycle ADAS Warning
Transfer Case Judder with Steering Input Applied
Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
Body & Paint
4 bulletinsA customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
USB stick not recognized when inserted into the Front Portable Media Interface Panel
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Software & Calibration
3 bulletinsWeather and Park & Pay Apps disappear after PIVI update
DVD software update
Mongoose Update.
Lighting
3 bulletinsMalfunction Indicator Lamp
Front / Rear Lamp Condensation - Information Only
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Fuel System
3 bulletinsNEAR FIELD SENSING FEATURE DEGRADATION
Fuel Flap locking not working.
Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
Brakes
2 bulletinsEnhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...
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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
Software Over The Air (SOTA) Improvements to the following Driver Assistance features: Adaptive Cruise Control, Driver...
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Condition Monitor, Traffic Sign Recognition, Automatic Emergency Braking, All Terrain Progress Control
Hybrid & EV
2 bulletinsMHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
Pre-Delivery & Maintenance
2 bulletinsSOTA CAMPAIGN
SOTA CAMPAIGN