2020 Jaguar Xe TSBs
297 Technical Service Bulletins across 13 categories
Categories
Engine
94 bulletinsThermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Low coolant light on or smell of coolant from engine area.
The engine cooling pump has a visible coolant leak.
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
Customer reports lack of power and/or check engine light on.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
ENGINE PRIMARY BELT SHREDDING
Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present
P6 Engine Primary belt shredding - MHEV only
P6 Engine Primary belt shredding - MHEV only
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
Oil Leak Transmission Oil Cooler Pipes
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Customer reports that low coolant lamp on, coolant leak.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...
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be on the cluster
Thermostat coolant leak
Coolant leak from Thermostat
AJ20-P4 engine- Coolant leak from Thermostat
Coolant leak from Thermostat
Seat Power Height Adjustment Motor Inoperative
Seat Power Fore/Aft Motor Inoperative
Seat Recliner Motor Inoperative
Timing chain replacement VVT Service Part Incorrectly Boxed
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Check Engine MIL is illuminated.
Check Engine MIL is illuminated.
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic...
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Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
Check Engine MIL
Check Engine MIL
Rattle From Engine Bay
The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).
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Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).
Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...
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standing for 24 to 60 hours.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
There is a noise coming from the engine bay.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
There is a rattle noise coming from the engine bay.
A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the...
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listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
Variable Camshaft Timing (VCT) Solenoids
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...
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Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...
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Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
The engine fan runs excessively.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
The Check Engine Lamp is illuminated.
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button.
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There is a flashing D in the instrument cluster.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
There is a squeak from the engine at startup or shut down.
The engine fan will run sometimes after the engine is shut off.
Service replacement engines may require a balance shaft update prior to fitment.
The engine will shut off at a stop and restart immediately by using the start button.
The Check Engine MIL is on.
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The engine is shaking.
There is a noise from the engine.
The Check Engine MIL is on.
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There is a lack of power from the engine.
RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.
EXCESSIVE ENGINE COOLING FAN NOISE
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
There is a noise from the engine.
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...
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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
There is a loud noise from the front of the vehicle.
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The Check Engine MIL is on.
A loud noise can be heard coming from the engine compartment.
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Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): P2B61-73 P26CB-72
The Check Engine MIL is on.
There is a noise from the engine.
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The charge warning lamp is on.
InControl Remote App does not update vehicle location or show correct vehicle status.
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Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
Customer may report lack of power/reduced performance and induction noise under certain driving conditions.
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Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
Customer may report lack of power/reduced performance and induction noise under certain driving conditions.
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Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
Customer may report lack of power/reduced performance and induction noise under certain driving conditions.
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Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
The Check Engine MIL is on.
Engine MIL on
The Check Engine MIL is on.
The Check Engine MIL is on.
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DTC P2402-00 is stored in the PCM.
The Check Engine MIL is on There is a noise from the engine
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
The tire valve stem is broken or cracked.
Other
56 bulletinsAfter vehicle off, the fan continues to run at high speeds.
MIL Illuminated.
MIL on Instrument cluster.
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
Lack of power, MIL on.
Vehicle Will Not Charge
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
OBD TEST FAILURE
Driveline Noise or Vibration
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Attachment.
Attachment.
Attachment.
Image.
Image.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat Mounted Seat Switches Not Working
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Seat mounted seat switches Seats not moving
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
A customer may report a rattle noise coming from the front seat area.
The vehicle does not Eco Stop.
The vehicle does not Eco Stop.
Smart key inoperative
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
MIL on the Instrument Cluster
DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE
The low coolant warning is on in the car.
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There is a leak under the front of the car.
There is a noise from the front of the car.
The low coolant warning is on in the car.
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There is a leak under the front of the car.
There is a leak from the vehicle.
Customer states the vehicle will not start.
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
SOTA download does not complete first time through
Customer is able to unlock and lock the vehicle but not able to start vehicle
Customer states the vehicle will not start
Customer states the vehicle will not start.
TCU_3 Programming failures
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
Customer states the vehicle will not start
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
TCU_3 Programming failures
TCU_3 Programming failures
Incorrect DEF Quality & No Restarts in XXX Miles on the IPC
Infotainment
54 bulletinsThis extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...
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from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
NGI Infotainment Class Action Settlement
Infotainment Master Controller (IMC) Extended Warranty
Infotainment Master Controller (IMC) Extended Warranty
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...
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Parking app are inoperative.
SOS Limited Availability or SOS Not available warning message displayed
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
Washer Fluid Low Message Displayed When Washer Bottle Full
Infotainment Updates
Navigation Voice Control does not function
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...
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popping noise iOS13 Bluetooth improvements Additional improvements
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...
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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Pop Noise From Audio Output
Customer states there is no audio output from the speakers on all sources.
Customer complaint in regards to Infotainment system.
Popping sound or crackling noise from the audio system while in use.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
Customer states there is no audio output from the speakers on all sources
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...
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versions.
Popping sound or crackling noise from the audio system while in use.
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...
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infotainment system using the USB cable and CarPlay mode active.
Customer states there is no audio output from the speakers on all sources.
Popping sound or crackling noise from the audio system while in use.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...
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status.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...
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status.
Customer states there is no audio output from the speakers on all sources
Popping sound or crackling noise from the audio system while in use.
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems.
Electrical
31 bulletinsBody Control Module (BCM) does not fully meet US importation requirements.
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The BCM requires replacement with a new component which fully meets the US importation requirements.
Coolant fan may continue running at high speed after ignition shut-off
Leaking windshield that caused the water ingress on the electrical component.
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message...
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center, due to the 12V system not providing the correct electrical support.
BCM replacement with a new component which fully meets the US importation requirements.
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
The BCM requires replacement with a new component which fully meets the US importation requirements.
MIL lamp on the instrument cluster.
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FUEL PUMP DRIVER MODULE INOPERATIVE
Body Control Module (BCM) does not fully meet US importation requirements.
Fuel Pump Driver Module Inoperative
A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.
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The requires BCM replacement with a new component which fully meets the US importation requirements.
Startup battery keeps draining / Vehicle will not start
Battery low warning displayed on instrument cluster and/or no-start
Battery low warning displayed on instrument cluster and/or no-start.
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Chassis Control Module (CHCM) Suspension Warning on Cluster
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster Display due to...
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low Back up Battery (BuB).
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...
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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where...
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specific junction box terminals do not meet the required specification. Over time, the operation of the relay connected to these terminals may become impaired and lead to air suspension fault conditions.
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running...
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continuously
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
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The error message The following error was encountered: is displayed to the user.
Customer reports that the vehicle will not start or has a low battery warning on the cluster.
Quiescent battery drain due to TCU module.
Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.
Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation.
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Affecting 18MY onwards only.
Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation.
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Affecting 18MY onwards only.
Unhelpful Headlight Control Module A&B (HCMA&B) DTCs when connected to JLR approved diagnostic tool.
Body & Paint
11 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Floor Ground Stud Corrosion
Roof Opening Panel Does Not Open Fully
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
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performance and reduction in accelerator response.
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
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performance and reduction in accelerator response.
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear.
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This affects only vehicles with Oyster color seat trim.
Software & Calibration
10 bulletinsImprovements to SOTA (Software Over The Air) capability.
Weather and Park & Pay Apps disappear after PIVI update
DVD software update
Mongoose Update.
There was a flashing D when slowing to a stop.
IMC Update 21A will not install
IMC 20C1 Software Release
IMC 20C1 Software Release
EFFECTIVE JUNE 10TH 2020 .
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N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Brakes
9 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled, Forward Alert Not...
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Available Messages are displayed on the Instrument Cluster.
EPB (Emergency Park Brake) is applied and will not release.
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The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
EPB (Emergency Park Brake) is applied and will not release.
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The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Lighting
7 bulletinsMalfunction Indicator Lamp
Front / Rear Lamp Condensation - Information Only
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Malfunction Indicator Lamp
Automatic High Beam Disabled
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
A potential issue has been identified on certain vehicles within the listed Affected Vehicle Range which have had a 12V...
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accessory socket installed in place of the cigar lighter socket. The heating element will not stay in place when pushed in to activate.
Hybrid & EV
7 bulletinsMHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
Pre-Delivery & Maintenance
6 bulletinsExtended warranty on DMTL Pumps 2020MY to 2021MY.
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been...
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reinstated.
Suspended Campaign H291
Service Actions H291 and N451 Temporarily Suspended
Service Actions H291 and N451 Temporarily Suspended
Customer states not able to start vehicle after state inspection test is performed.
Fuel System
5 bulletinsNEAR FIELD SENSING FEATURE DEGRADATION
Near Field Sensing feature degradation (Surround camera; 360 Park Aid)
Various customer complaints may arise due to usage of lower quality fuel.
EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...
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(DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
Steering
4 bulletinsTransfer Case Judder with Steering Input Applied
Transfer Case Judder with Steering Input Applied
Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed
Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.
Transmission
3 bulletins8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Transmission fluid leaks
Customer states harsh shift, transmission warning lamp.