Home TSBs Jaguar2018 Xe

2018 Jaguar Xe TSBs

607 Technical Service Bulletins across 16 categories

Engine

182 bulletins

11010398

Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.

11006163

On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...

Read full bulletin

vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)

11006072

Low coolant light on or smell of coolant from engine area.

11006070

Engine knocking noise on start up after a new AJ20-D4 service engine has been fitted.

11003797

On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...

Read full bulletin

vehicle is refueled within 15 seconds of turning the engine off.

11003769

Low coolant light on or smell of coolant from engine area.

10252755

A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...

Read full bulletin

engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.

10252743

A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...

Read full bulletin

engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.

10251536

Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic...

Read full bulletin

scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.

10251430

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

10249854

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

10244864

Customer reports lack of power and/or check engine light on.

10240354

MISFIRE OR ROUGH RUNNING

10240353

MISFIRE OR ROUGH RUNNING

10235435

MISFIRE ON NEW REPLACEMENT OR REMAN UNITS AJ126

10233816

Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present

10232701

ENGINE MISFIRE

10232667

Customer reports, Engine Light is on and engine running rough.

10232633

Customer reports, Engine Light is on and poor cabin heating.

10231464

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

10225905

Engine knocking noise on start up after a new AJ20-D4 service engine has been fitted.

10222498

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

10219310

ENGINE MALFUNCTION INDICATOR LAMP ILLUMINATED

10218879

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

10211157

ENGINE MISFIRE OR ROUGH RUNNING

10211150

ENGINE MISFIRE OR ROUGH RUNNING

10211149

ENGINE MISFIRE OR ROUGH RUNNING

10211123

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...

Read full bulletin

be on the cluster

10209997

Thermostat coolant leak

10206284

Coolant leak from Thermostat

10206256

AJ20-P4 engine- Coolant leak from Thermostat

10206244

The engine Malfunction Indicator Lamp (MIL) may be illuminated.

10202945

Coolant leak from Thermostat

10202853

Seat Power Height Adjustment Motor Inoperative

10202852

Seat Power Fore/Aft Motor Inoperative

10202851

Seat Recliner Motor Inoperative

10202830

Timing chain replacement VVT Service Part Incorrectly Boxed

10200774

Customer states check engine light is illuminated.

10200770

Customer States engine runs rough with MIL illuminated.

10195332

Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic...

Read full bulletin

Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.

10190036

Check Engine MIL

10190033

Check Engine MIL

10190008

Rattle From Engine Bay

10188507

The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).

Read full bulletin

Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).

10188499

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10186747

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

Read full bulletin

variable camshaft timing (VCT) solenoids on both intake an exhaust.

10186723

There is a noise coming from the engine bay.

10186715

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

Read full bulletin

variable valve timing (VVT) solenoids on both intake an exhaust.

10185405

The engine is running rough.

Read full bulletin

There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.

10185401

There is a rattle noise coming from the engine bay.

10185365

A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the...

Read full bulletin

listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.

10185239

Variable Camshaft Timing (VCT) Solenoids

10183920

Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...

Read full bulletin

Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.

10183919

Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...

Read full bulletin

10183545

The engine fan runs excessively.

10183529

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

Read full bulletin

variable camshaft timing (VCT) solenoids on both intake an exhaust.

10183521

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

Read full bulletin

variable camshaft timing (VCT) solenoids on both intake an exhaust.

10182370

The Check Engine Lamp is illuminated.

10182340

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

Read full bulletin

variable valve timing (VVT) solenoids on both intake an exhaust.

10180948

There is a squeak from the engine at startup or shut down.

10180946

The engine fan will run sometimes after the engine is shut off.

10180863

Service replacement engines may require a balance shaft update prior to fitment.

10178154

The Check Engine MIL is on.

Read full bulletin

The engine is shaking.

10178151

There is a noise from the engine.

10178148

The Check Engine MIL is on.

Read full bulletin

There is a lack of power from the engine.

10178146

Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement

10178068

Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.

10177175

There is a noise from the engine.

10177155

There is a noise from the engine which can vary from a squealing to rattling/bearing noise.

10174498

JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)

10174474

There is a loud noise from the front of the vehicle.

Read full bulletin

The Check Engine MIL is on.

10173508

A loud noise can be heard coming from the engine compartment.

Read full bulletin

Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): P2B61-73 P26CB-72

10173443

The Check Engine MIL is on.

10173442

There is a noise from the engine.

Read full bulletin

The charge warning lamp is on.

10173431

InControl Remote App does not update vehicle location or show correct vehicle status.

Read full bulletin

Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.

10172197

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

Read full bulletin

Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.

10172196

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

Read full bulletin

10172195

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

Read full bulletin

10168910

The Check Engine MIL is on.

10168904

The Check Engine MIL is on.

10168857

The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle and/or illuminate...

Read full bulletin

the Check Engine MIL.

10167337

The Check Engine MIL is on There is a noise from the engine

10167327

Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...

Read full bulletin

Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13

10167310

An oil leak from underneath the vehicle may be evident.

Read full bulletin

Upon further inspection, the leak may be found to be from the transmission.

10164939

The Check Engine Lamp is on.

10164827

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).

10164821

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).

10163753

The tire valve stem is broken or cracked.

10163745

The engine fan is making a lot of noise.

Read full bulletin

The engine fan runs after I turn the car off.

10163744

Check Engine Light illuminated, Restricted Performance Message on IPC

10163743

No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine

10163110

The engine fan is making a lot of noise.

Read full bulletin

The engine fan runs after I turn the car off.

10163109

The Check Engine Lamp is on.

10163097

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).

10163091

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).

10162312

The engine fan is making a lot of noise.

Read full bulletin

The engine fan runs after I turn the car off.

10162311

The check engine lamp is illuminated

10159752

PCV DiaphramTorn. The Check Engine Lamp is illuminated.

10158622

The Check Engine Lamp is on.

10158621

The Check Engine Lamp is on and the vehicle is running rough.

10158619

Check Engine Light illuminated, Restricted Performance Message on IPC

10158565

Malfunction Indicator Lamp (MIL) illuminated.

Read full bulletin

DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10158564

Malfunction Indicator Lamp (MIL) illuminated.

Read full bulletin

DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10158563

Malfunction Indicator Lamp (MIL) illuminated.

Read full bulletin

DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10155321

The Check Engine Lamp is on.

10155318

Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument...

Read full bulletin

cluster.

10155309

The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the...

Read full bulletin

Powertrain Control Module (PCM).

10155305

Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.

10155304

Seat height operates in increments and seat memory function will not work after replacement of seat height motor.

Read full bulletin

Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)

10155280

A whine noise from the engine may be evident.

10153459

The Check Engine Lamp is illuminated

10153458

The Check Engine Lamp is on.

10153457

Check Engine Light illuminated, Restricted Performance Message on IPC

10153321

The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the...

Read full bulletin

Powertrain Control Module (PCM).

10152708

Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time.

Read full bulletin

JLR has seen a recent increase in complaints about this issue.

10152687

A whine noise from the engine may be evident.

10152684

A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be...

Read full bulletin

illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).

10151664

Excessive vibration of vehicle when stationary at idle.

10151659

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10151658

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148540

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148535

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148534

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148533

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148528

A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range...

Read full bulletin

where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and odor ingress may occur. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.

10148527

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure...

Read full bulletin

sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C compressor displacement. The vehicle continues to operate; however, the function of the climate system is compromised by the failure mode. The customer may report a number of symptoms: cycling temperature within the passenger compartment, too cold, too hot, and odor ingress may occur.

10148518

Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.

Read full bulletin

Engineering would like to investigate the root cause as to these concerns

10148514

Issue: Customer experiences park brake and/or ABS warning message on instrument cluster.

Read full bulletin

Park Brake may not release. One or more of the following DTC's may be stored in the Anti-lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid, C0037 - 2F - Left rear wheel speed sensor - signal erratic, C003A - 14 - Right rear wheel speed sensor - Circuit short to ground or open, C003A - 29 - Right rear wheel speed sensor - signal invalid, C003A - 2F - Right rear wheel speed sensor - signal erratic

10146212

A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance

10146167

A vibration in the passenger may be evident compartment when the vehicle is not moving, transmission in Park (P) or...

Read full bulletin

Neutral (N), and when the engine speed decreases from 900 RPM to 800 RPM.

10146037

A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun.

Read full bulletin

The noise may also appear louder when starting the engine from a cold engine.

10146028

A customer may complain of a Check Engine Lamp illumination or poor engine performance.

10146026

Customersmay report a Check Engine Lamp illumination on the Instrument Cluster.

10146025

Issue: Customer experiences park brake warning message on instrument cluster.

Read full bulletin

Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid, C0037 - 2F - Left rear wheel speed sensor - signal erratic, C003A - 14 - Right rear wheel speed sensor - Circuit short to ground or open, C003A - 29 - Right rear wheel speed sensor - signal invalid, C003A - 2F - Right rear wheel speed sensor - signal erratic

10146024

Issue: Customer experiences park brake warning message on instrument cluster.

Read full bulletin

10146023

Issue: Customer experiences park brake warning message on instrument cluster.

Read full bulletin

10146015

Issue: JLR have received a number of reports reference timing chain cover plugs.

Read full bulletin

Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.

10146012

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

Read full bulletin

exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.

10146011

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible...

Read full bulletin

engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.

10143039

A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be...

Read full bulletin

illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).

10142412

A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

engine coolant hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor belt and cause markings on or damage to the hose and/or possible coolant loss.

10142411

A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

engine coolant hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor belt and cause markings on or damage to the hose and/or possible coolant loss.

10142392

Issue: A concern has been identified on certain XF, XE and F-Pace vehicles equipped with the Ingenium 2.0L Diesel Engine...

Read full bulletin

which may exhibit an audible engine whine detectable within the cabin

10141095

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

Read full bulletin

10141094

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible...

Read full bulletin

engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.

10141075

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10141074

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10141073

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10134986

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134985

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134984

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134983

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134982

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134961

The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).

Read full bulletin

Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).

10131579

Issue: Rear differential oil leak evident from the pinion seal.

10127617

A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be...

Read full bulletin

illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).

10127610

Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...

Read full bulletin

under slight load and on overrun.

10127586

The electric cooling fans may continue to operate, causing a noise from the engine compartment.

Read full bulletin

The engine Malfunction Indicator Lamp (MIL) may also be illuminated with Diagnostic Trouble Code (DTC) P0116-24 stored.

10127585

Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running.

Read full bulletin

This can lead to Roadside Assistance being necessary.

10127582

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

Read full bulletin

?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information

10127581

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

Read full bulletin

10127574

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127573

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127572

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127303

A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be...

Read full bulletin

illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).

10127296

Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...

Read full bulletin

under slight load and on overrun.

10127291

Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running.

Read full bulletin

This can lead to Roadside Assistance being necessary.

10127287

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

Read full bulletin

10127280

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127279

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127278

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10125493

The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).

Read full bulletin

Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).

10125492

An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...

Read full bulletin

compartment area.

10125485

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10125484

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10125483

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10124200

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10119557

Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...

Read full bulletin

under slight load and on overrun.

10119550

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected...

Read full bulletin

Vehicle Range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is ON. The auxiliary coolant pump should operate only during an Auto Stop/Start event.

10119546

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the auxiliary...

Read full bulletin

coolant pump may run constantly when the engine is running and when the ignition is ON. The auxiliary coolant pump should operate only during an Auto Stop/Start event.

10116803

Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck.

Read full bulletin

This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.

10116798

SITUATION: The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic...

Read full bulletin

Trouble Code (DTC) P008B is stored in the Powertrain Control Module (PCM).

Infotainment

103 bulletins

11016645

This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...

Read full bulletin

from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.

11016644

These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...

Read full bulletin

agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.

11015314

NGI Infotainment Class Action Settlement

11015306

Infotainment Master Controller (IMC) Extended Warranty

11015276

Infotainment Master Controller (IMC) Extended Warranty

11010266

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

10232710

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

Read full bulletin

Parking app are inoperative.

10225902

SOS Limited Availability or SOS Not available warning message displayed

10206255

Navigation voice guidance no longer operational after latest NGI update

10206167

Voice guidance concerns when using Apple CarPlay.

10204122

Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard

10204086

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...

Read full bulletin

Waze.

10202944

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

10202824

Navigation voice guidance no longer operational after latest NGI update

10202081

Navigation voice guidance no longer operational after latest NGI update

10200908

Navigation voice guidance no longer operational after latest NGI update

10199909

Navigation voice guidance no longer operational after latest NGI update

10199054

Navigation voice guidance is not working with Apple CarPlay

10199053

Infotainment Updates

10199028

Washer Fluid Low Message Displayed When Washer Bottle Full

10194909

Update Apple Carplay Navigation Voice Guidance Not Heard

10191861

Infotainment Updates

10188503

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

Read full bulletin

a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down

10185331

'2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Panel Cluster (IPC).

Read full bulletin

The Malfunction Indicator Lamp (MIL) is illuminated on the IPC.

10185247

'Adaptive Dynamics Fault' Message Displayed in Instrument Panel Cluster (IPC)

10178159

20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...

Read full bulletin

popping noise iOS13 Bluetooth improvements Additional improvements

10175831

JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...

Read full bulletin

greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above

10175830

JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...

Read full bulletin

greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.

10174489

JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...

Read full bulletin

specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.

10174478

Popping sound or crackling noise from the audio system while in use.

10173445

Popping sound or crackling noise from the audio system while in use.

10173444

XM radio is inop.

10172192

XM radio is inop.

10171142

Pop Noise From Audio Output

10168931

Customer states there is no audio output from the speakers on all sources.

10168929

Customer complaint in regards to Infotainment system.

10168922

Popping sound or crackling noise from the audio system while in use.

10168865

Customer may state there is no audio present or volume control.

10168864

Customer may state there is no audio present or volume control.

10168863

Customer may state there is a pop noise or crackle when playing the audio.

10167344

Customer states there is no audio output from the speakers on all sources

10167339

Intermittent Bluetooth connection on Android equipped device with software 9.0

10167338

Popping sound or crackling noise from the audio system while in use.

10167329

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...

Read full bulletin

versions.

10166460

Popping sound or crackling noise from the audio system while in use.

10166454

Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl Touch Pro? software in 2016-18MY...

Read full bulletin

vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.

10166450

Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...

Read full bulletin

infotainment system using the USB cable and CarPlay mode active.

10165680

Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

Read full bulletin

The concern will only affect New Low line Infotainment (NLI) systems.

10164964

Intermittent Bluetooth connection on Android equipped device with software 9.0

10164963

Popping sound or crackling noise from the audio system while in use.

10164947

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...

Read full bulletin

status.

10164944

Intermittent Bluetooth connection on Android equipped device with software 9.0

10164943

Popping sound or crackling noise from the audio system while in use.

10164830

Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

Read full bulletin

The concern will only affect New Low line Infotainment (NLI) systems.

10163749

Intermittent Bluetooth connection on Android equipped device with software 9.0

10163748

Popping sound or crackling noise from the audio system while in use.

10163740

Customers may report that no audio can be heard in the vehicle.

Read full bulletin

Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

10163739

Customers may report that no audio can be heard in the vehicle.

Read full bulletin

10163117

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...

Read full bulletin

status.

10163114

Intermittent Bluetooth connection on Android equipped device with software 9.0

10163113

Popping sound or crackling noise from the audio system while in use.

10163100

Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

Read full bulletin

The concern will only affect New Low line Infotainment (NLI) systems.

10162316

Intermittent Bluetooth connection on Android equipped device with software 9.0

10162315

Popping sound or crackling noise from the audio system while in use.

10159482

A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the Instrument...

Read full bulletin

Cluster (IC).

10158566

Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below...

Read full bulletin

has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern

10153869

Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make...

Read full bulletin

sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.

10153864

Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make...

Read full bulletin

sure customers receive their new vehicles with the latest infotainment features and enhancements.

10152712

Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1.

Read full bulletin

InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern

10152710

When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS...

Read full bulletin

is not available? displayed on the instrument Cluster? due to activation failure.

10151663

Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October.

Read full bulletin

As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and ISC software should not be updated unless related to a reported customer concern.

10148530

?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC)...

Read full bulletin

U3000-49 logged in the TCU (Telematics Control Unit).

10148529

Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

10148515

Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY...

Read full bulletin

onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.

10146039

Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...

Read full bulletin

inoperative.

10146038

Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code...

Read full bulletin

(DTC) U3000-49 logged in the TCU (Telematics Control Unit).

10146032

A customer may report "Hood Open" message displays on IP with hood closed.

10146010

ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...

Read full bulletin

.The concern occurs when updating to phase 4.0 using PATHFINDER 180

10143036

Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...

Read full bulletin

can no longer provide Navigation destination entry via voice control.

10143024

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the...

Read full bulletin

Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.

10143019

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated

10142406

A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC),...

Read full bulletin

Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC).

10142400

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10142165

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10142164

Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate...

Read full bulletin

and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.

10142162

Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call.

Read full bulletin

The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.

10142159

Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start...

Read full bulletin

will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Although these DTC's can indicate an issue with the Urea system, multiple components have been returned to the supplier with no fault found following repairs on customer vehicles.

10142134

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10141091

Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...

Read full bulletin

F-TYPE X152

10141090

Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...

Read full bulletin

F-TYPE X152

10141083

Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...

Read full bulletin

longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.

10141068

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10127611

Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display.

Read full bulletin

DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TDV6.

10127297

Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display.

Read full bulletin

DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TDV6.

10125489

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

Read full bulletin

10124204

DESCRIPTION OF ISSUE: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar...

Read full bulletin

Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affected Vehicle Range: - System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD), with an error message may be displayed on the Touchscreen.- Touchscreen does not refresh.- Touchscreen fails to reboot after recently being turned OFF.- CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. - Media Player - when ripping CDs to the Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. - No sound while operating the Global Navigation Satellite System (GNSS) with the Touchscreen. - Voice - poor performance.- Internet - no response.This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will becommunicated through a separate Field Action or Technical Bulletin.

10124196

Situation: In response to customer feedback on the performance of the InControl Touch Pro system, Jaguar Land Rover has...

Read full bulletin

developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affect Vehicle Range: ? System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD) with an error message may be displayed on the Touchscreen.? Touchscreen does not refresh.? Touchscreen fails to reboot after recently being turned OFF.? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order.? Media Player - when ripping CDs to Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID.? No sound can be heard while operating the Global Navigation Satellite System (GNSS) with the Touchscreen.? Voice - poor performance.? Internet - no response.

10123473

Situation: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has...

Read full bulletin

developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system.? Improved Bluetooth connectivity.? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R).? Screen blank when restarting the vehicle after an immediate shut-down.

10120500

Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with...

Read full bulletin

InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.

10120497

SITUATION: On vehicles fitted with the InControl Touch? Information and Entertainment System, the system may...

Read full bulletin

intermittently and without user input 'reset' -- the touchsceen will become blank and then display the Jaguar logo.

10118499

Issue: Users might be experiencing an issue where the navigation guidance may not work.

Read full bulletin

When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.

10116807

DESCRIPTION OF ISSUE: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range...

Read full bulletin

which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.

10116801

SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may...

Read full bulletin

experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.

Other

91 bulletins

11025064

MIL Illuminated.

11020209

MIL on Instrument cluster.

10242019

Lack of power, MIL on.

10239049

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...

Read full bulletin

Emergency Call being activated.

10222704

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

10222702

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222701

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222689

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

10222682

SOS LIMITED AVAILABILITY SOS NOT AVAILABLE

10215544

Driveline Noise or Vibration

10215526

Vehicle smoking from tailpipe, lack of power and MIL on.

10212974

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10212845

Attachment.

10212844

Attachment.

10212843

Attachment.

10212838

Image.

10212837

Image.

10211119

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10209995

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10208499

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10207619

Seat Mounted Seat Switches Not Working

10207611

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10206268

Seat Mounted Seat Switches Not Working

10206259

Vehicle smoking from tailpipe, lack of power and MIL on.

10204152

Seat mounted seat switches Seats not moving

10204125

Oil ingress in air intake system; Vehicle smoking from tailpipe, lack of power and MIL on

10200907

Connectivity functions are no longer working.

10200906

Key remote functions and/or passive entry stopped working.

10199083

A customer may report a rattle noise coming from the front seat area.

10190014

Pivi IP27.1 (OS 2.0.6)

10190013

TCU v19.2

10190001

Pivi IP27.2 (OS 2.0.6)

10190000

TCU v19.2

10188509

Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate

10185329

Creak Noise From Front Bulkhead

10183935

MIL on the Instrument Cluster

10183914

DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE

10178150

The low coolant warning is on in the car.

Read full bulletin

There is a leak under the front of the car.

10177180

There is a noise from the front of the car.

10177176

The low coolant warning is on in the car.

Read full bulletin

There is a leak under the front of the car.

10177156

The low coolant warning is on in the car.

Read full bulletin

There is a leak under the front of the car.

10173441

There is a leak from the vehicle.

10168935

Customer states the vehicle will not start.

10168878

Web Browser functionality is not available.

10168877

Voice control is not able to locate destination entry.

10168873

SOTA download does not complete first time through

10167342

Customer states the vehicle will not start

10164966

Customer states the vehicle will not start.

10164957

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10164951

A customer may express a concern that the auto stop/start system does not function as expected.

10164942

TCU_3 Programming failures

10164834

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10163752

Customer states the vehicle will not start

10163750

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw

10163747

TCU_3 Programming failures

10163741

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10163112

TCU_3 Programming failures

10163104

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10162314

TCU_3 programming failures

10162309

Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC

10159748

TCU_3 programming failures

10158625

TCU_3 programming failures

10158623

Poor quality from Voice Control.

Read full bulletin

Poor quality from Voice Command

10155322

InControl Touch Pro Inoperative

10155312

The Auto stop/start system may not function as expected.

10155292

InControl features not functioning in the vehicle due to mobile data connectivity concerns

10155291

The keyless entry system lock function may not operate or operates intermittently.

10153461

Customers may express a concern of water ingress into the front footwells.

10153460

Customers may report that the vehicle alarm goes off intermittently without any noticeable trigger.

10153453

InControl Touch Pro Inoperative

10153325

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where...

Read full bulletin

unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.

10153323

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where...

Read full bulletin

unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.

10152711

The Auto stop/start system may not function as expected.

10152682

X260 / X760 left hand side of full TFT Instrument pack (IPC) goes blank when selecting "Polish" language from main menu.

10148512

The reissue replaces all previous version.

Read full bulletin

Please destroy all previous versions.

10146160

Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...

Read full bulletin

drive cycle.

10146030

SIM card activation issues

10146029

InControl Touch Pro phase 4 customer letter

10141093

Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate.

10141077

Issue: A customer may present a vehicle exhibiting judder and / or noise from the front wiper blade during normal...

Read full bulletin

operation.

10141076

The keyless entry system lock function may not operate or operates intermittently.

10134972

TCU activation at PDI

10134970

TCU Water Ingress

10134968

Jaguar Land Rover Shop Foreman Conference Call

10127619

Presentation from Dealer Shop Foreman Conference Call

10127609

Issue: Jaguar headlining cleaning products

10127295

Issue: Jaguar headlining cleaning products

10127103

A rattle noise from underneath the vehicle may be evident.

10125495

Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate

10119567

Situation: The keyless entry system lock function may not operate or operates intermittently.

10119558

Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.

Electrical

79 bulletins

11017740

Leaking windshield that caused the water ingress on the electrical component.

11016711

Powertrain Control Module (PCM) Software Update

11011529

Powertrain Control Module (PCM) Software Update

11011527

Powertrain Control Module (PCM) Update

11011026

MIL lamp on the instrument cluster.

Read full bulletin

FUEL PUMP DRIVER MODULE INOPERATIVE

11010311

Fuel Pump Driver Module Inoperative

11008671

Powertrain Control Module (PCM) Update

11008668

Powertrain Control Module (PCM) Software Update

11007479

Powertrain Control Module (PCM) Update

11007469

Powertrain Control Module (PCM) Software Update

10246319

Startup battery keeps draining / Vehicle will not start

10243682

Battery low warning displayed on instrument cluster and/or no-start

10240210

Battery low warning displayed on instrument cluster and/or no-start.

10235433

Customer reports of 12V battery issues.

Read full bulletin

These range from battery low warning displayed to no-start.

10226071

Chassis Control Module (CHCM) Suspension Warning on Cluster

10219237

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

10219020

CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER

10211120

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...

Read full bulletin

sitting.

10210961

A Powertrain Control Module (PCM) software diagnostic monitoring routine contains a software error.

10207590

Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster Display due to...

Read full bulletin

low Back up Battery (BuB).

10204162

4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...

Read full bulletin

guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion

10199823

Alternator Belt - Damaged

10174491

When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.

Read full bulletin

The error message The following error was encountered: is displayed to the user.

10168927

Customer reports that the vehicle will not start or has a low battery warning on the cluster.

10168875

Quiescent battery drain due to TCU module.

10168862

There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier...

Read full bulletin

Bosch, or the Central Configuration learn in.

10167325

Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.

10164949

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

Read full bulletin

an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10164934

The MIL is illuminated on the IC with no restricted performance or loss of power experienced.

Read full bulletin

Further investigation has found that DTC P0496-00 is stored in the Powertrain Control Module (PCM).

10164833

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error

10164825

Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation.

Read full bulletin

Affecting 18MY onwards only.

10164823

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error.

10163103

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error

10163095

Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation.

Read full bulletin

Affecting 18MY onwards only.

10163093

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error.

10162300

Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not...

Read full bulletin

illuminate after PDI.

10159475

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth, Voice commands...

Read full bulletin

no longer work

10158612

Variations of P0087 for the fuel rail pressure sensor are stored in the PCM

10158561

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

Read full bulletin

One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.

10158560

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

Read full bulletin

10155316

"Traction Reduced - 2 Wheel Drive Only" Warning message displayed on the instrument cluster (IC) - One or more of the...

Read full bulletin

following DTCs will be stored in the Transfer Case Control Module (TCCM) : P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13.

10155315

Customer complains DPF warning light is on.

Read full bulletin

Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure.

10155311

U1000-00 present in BCM.

Read full bulletin

One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.

10155299

Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.

Read full bulletin

Initial diagnosis shows no fault found or no measurable quiescent drain.

10155283

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...

Read full bulletin

no longer work

10155279

Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced...

Read full bulletin

where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. No fault with the hardware as the fault was in a different module or related to software 2. Pathfinder guided diagnostics were not used but would have helped to identify the correct repair The Pathfinder guided diagnostics have been improved to include all known failure modes within the IMC and ISC plus the additional modules which make up the In-Control Touch Pro system. This means that when you run the guided diagnostic it will identify concerns that affect the IMC but where the root cause lies in another module or in software JLR regularly updates guided diagnostics based on market feedback and data analysis to ensure emerging concerns are captured.

10152714

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.

Read full bulletin

During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

10152713

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.

Read full bulletin

During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

10152686

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

Read full bulletin

One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).

10152685

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

Read full bulletin

One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).

10152683

U1000-00 present in BCM.

Read full bulletin

10151661

The message "Radar Sensor Blocked" appears in instrument pack display.

Read full bulletin

If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.

10151650

The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10148539

The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10148532

While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/...

Read full bulletin

unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM).

10148531

After successfully updating the Gateway Control Module (GWM), the vehicle is left with no ignition and PATHFINDER will...

Read full bulletin

not be able to communicate with any module but the GWM.

10148525

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

Read full bulletin

an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10148523

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

Read full bulletin

an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10148519

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

Read full bulletin

an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10148516

Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...

Read full bulletin

module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.

10146243

Issue: Reports have been received that when attempting to update control modules that are on the High Speed CAN network,...

Read full bulletin

SDD can fail to complete the software download and displays a on screen message 'A failure occurred - Error Code A02 = TX Timeout?.

10146238

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL

10146217

Issue: The customer reports a MIL and P144C-00 is observed in the PCM.

10146161

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL.

10146047

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10146036

Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and...

Read full bulletin

lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM).

10146017

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10143033

Telematics Control Module failing to activate at PDI.

10142402

Customers report the ECO Stop/Start is not working.

Read full bulletin

Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

10142396

Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.

Read full bulletin

The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM.

10142394

In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...

Read full bulletin

section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.

10142163

Issue: B1412-96 being flagged in the Gateway Module

10142160

Issue: The message "Radar Sensor Blocked" appears in instrument pack display.

Read full bulletin

10141087

Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester.

Read full bulletin

JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.

10141084

The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status...

Read full bulletin

indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.

10134963

The Image Processing Module A (IPMA)has not been updated to latest level software.

10119569

Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and...

Read full bulletin

P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control Module (PCM). This diagnostic is directing retailers to replace the Charge Air Cooler Coolant Pump (T2H2556), however a number of these parts have been returned and no faults have been found.

10119560

Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component...

Read full bulletin

Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09

10119559

Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ?...

Read full bulletin

recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.

Body & Paint

34 bulletins

11011034

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

11008625

A customer may report that the windshield wipers stop up on the windshield when turned off.

11007416

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

10239035

A customer may report that the front or rear door latch does not operate as expected.

10239019

A customer may report that the front or rear door latch does not operate as expected.

10210018

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

10190073

Floor Ground Stud Corrosion

10185338

There appears to be a piece of trim missing from the luggage compartment or that the luggage compartment appears...

Read full bulletin

unfinished.

10185334

There is a wind noise from the A-pillar area or that the windshield finisher is loose.

10183551

Roof Opening Panel Does Not Open Fully

10173507

The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...

Read full bulletin

performance and reduction in accelerator response.

10173506

The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...

Read full bulletin

performance and reduction in accelerator response.

10164932

The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear.

Read full bulletin

This affects only vehicles with Oyster color seat trim.

10155324

Customers may report the removable recovery panel is loose incorrectly aligned.

10153324

A water leak into the front left and/or right footwells may be evident.

10146035

The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear.

Read full bulletin

This affects only vehicles with Light Oyster color seat trim.

10146016

On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...

Read full bulletin

adrift.

10142413

Issue: Tunescan does not operate, scrolling window animation is constantly running.

10142167

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due...

Read full bulletin

to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a result, water can run through this area into the passenger compartment of the vehicle.

10142147

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due...

Read full bulletin

10142146

A piece of trim may appear to be missing from the luggage compartment or the luggage compartment appears unfinished.

10142142

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where due to a change to the...

Read full bulletin

robotic sealing process, a small area of sealant at the left and right A-pillar was omitted. As a result of this, water can run through this area into the passenger compartment of the vehicle.

10142136

A slosh/slap noise from the front and/or rear door(s) may be evident.

Read full bulletin

Upon further inspection, water may be found to be trapped in the door(s).

10142135

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due...

Read full bulletin

10142133

On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...

Read full bulletin

adrift.

10142132

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where due to a change to the...

Read full bulletin

robotic sealing process, a small area of sealant at the left and right A-pillar was omitted. As a result of this, water can run through this area into the passenger compartment of the vehicle.

10138763

Customers may report slow demisting of interior windows during freezing temperatures.

10131575

Issue: Body Panel(s)Unibody

10125491

A creak noise may be evident from the center of the instrument panel.

10123469

Situation: The windshield finisher may be loose and/or wind noise may be evident from the A-pillar area.

10123468

Situation: The front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear.

Read full bulletin

This affects only vehicles with Light Oyster color seat trim.

10119571

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected...

Read full bulletin

Vehicle Range which may have been manufactured away from process and, in some cases, the A-pillar sealant has not been applied correctly. This could lead to water ingress into the footwell area.

10119554

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have...

Read full bulletin

been manufactured away from process and, in some cases, the A-Pillar sealant has not been applied correctly. This could lead to water ingress into the footwell area.

10116805

Situation: The front overhead console sunglasses holder may appear to be distorted and will not latch correctly in...

Read full bulletin

certain conditions.

Fuel System

26 bulletins

11015294

FUEL VAPOUR PURGE

10222680

NEAR FIELD SENSING FEATURE DEGRADATION

10212970

EMISSION RECALLS

10211027

EMISSION RECALLS - FUELING ADAPTIONS

10209990

EMISSION RECALLS - FUELING ADAPTIONS

10208746

Emissions Recall - Secondary Fuel Adaptions

10208665

Emissions Recall - Secondary Fuel Adaptions

10208334

EMISSION RECALLS - FUELING ADAPTIONS

10207610

EMISSION RECALLS - FUELING ADAPTIONS

10207588

EMISSION RECALLS - FUELING ADAPTIONS

10204150

Near Field Sensing feature degradation (Surround camera; 360 Park Aid)

10185337

An inappropriate Diesel Exhaust Fluid (DEF) refill warning message displayed on the message center.

10171168

A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...

Read full bulletin

(DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction

10164822

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a...

Read full bulletin

'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is displayed on the Instrument Cluster (IC).

10163092

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a...

Read full bulletin

'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is displayed on the Instrument Cluster (IC).

10155287

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range wherea...

Read full bulletin

'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is displayed on the Instrument Cluster (IC).

10155282

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a...

Read full bulletin

'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is displayed on the Instrument Cluster (IC).

10153862

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where a...

Read full bulletin

'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is displayed on the Instrument Cluster (IC).

10153852

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a...

Read full bulletin

'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is displayed on the Instrument Cluster (IC).

10141092

A Diesel Exhaust Fluid (DEF) refill warning message may be displayed on the Instrument Cluster message center.

10127583

Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with...

Read full bulletin

Diesel fuel.

10127576

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127575

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127289

Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with...

Read full bulletin

Diesel fuel.

10127282

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127281

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

Brakes

21 bulletins

11016648

There have been several FRED submissions for a customer allegation of brake judder/vibration.

11016647

There have been several FRED submissions for a customer allegation of a brake noise concern.

11016646

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

Read full bulletin

instrument cluster.

10167317

EPB (Emergency Park Brake) is applied and will not release.

Read full bulletin

The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.

10167316

EPB (Emergency Park Brake) is applied and will not release.

Read full bulletin

10164941

Automatic Emergency Braking not available.

Read full bulletin

Forward Alert not available. Emergency Lane Keeping not available.

10163746

Automatic Emergency Braking not available.

Read full bulletin

Forward Alert not available. Emergency Lane Keeping not available

10163111

Automatic Emergency Braking not available.

Read full bulletin

Forward Alert not available. Emergency Lane Keeping not available.

10162313

Automatic Emergency Braking not available.

Read full bulletin

Forward alert not available. Emergency Lane Keeping not available.

10159487

Automatic Emergency Braking Not Available in Instrument Pack

10158624

Automatic Emergency Braking not available.

Read full bulletin

Forward alert not available. Emergency Lane Keeping not available.

10155308

A customer may report a squeal noise coming from front brakes during brake application.

Read full bulletin

This will usually occur whilst cold.

10151651

A customer may report a squeal noise coming from front brakes during brake application.

Read full bulletin

This will usually occur whilst cold.

10146159

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10146158

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10146157

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10143043

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10143042

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10142138

The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster...

Read full bulletin

with the warning message 'Recalibrate EPB' displayed in the message center.

10125490

The Anti-lock Brake System (ABS) warning light may be illuminated in the Instrument Cluster.

Read full bulletin

Upon further inspection, Diagnostic Trouble Code (DTC) C0031-2F, C0031-29, C0031-31, C0031-62, C0034-2F, C0034-29, C0034-41, and/or C0034-62 may be stored in the Anti-lock Brake System Control Module

10124197

Issue: Submitting a Brake Noise EPQR

Software & Calibration

17 bulletins

11015305

InControl Touch Pro Wired Update

10243687

Weather and Park & Pay Apps disappear after PIVI update

10228531

DVD software update

10212857

Mongoose Update.

10191867

IMC Update 21A will not install

10190012

IMC 20C1 Software Release

10189999

IMC 20C1 Software Release

10164945

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software

10163115

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software

10162317

Not able to hear incoming calls with iPhone at 12.2 software.

10153872

Jaguar Land Rover North America would like to provide more information about the latest InControl Touch Pro? software...

Read full bulletin

updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.

10153450

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

Read full bulletin

a software update designed to enhance the robustness of a range of system features and functions.

10146031

18C - New face of InControl Touch Pro and 18C software improvements

10146022

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

Read full bulletin

a software update designed to enhance the robustness of a range of system features and functions.

10143049

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

Read full bulletin

a software update designed to enhance the robustness of a range of system features and functions.

10127608

ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...

Read full bulletin

with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)

10127294

ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...

Read full bulletin

Steering

13 bulletins

10218919

Transfer Case Judder with Steering Input Applied

10208753

Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.

10146219

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

10141086

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

10141085

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

10131581

Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column.

Read full bulletin

This issue is affecting X260, X760 and X761.

10127613

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle

10127612

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle

10127299

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle

10127298

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle

10120493

Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

10119556

Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column.

Read full bulletin

This issue is affecting X260, X760 and X761.

10118503

Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

Lighting

10 bulletins

11013978

Malfunction Indicator Lamp (MIL) may illuminate

11012684

Malfunction Indicator Lamp (MIL) may illuminate

10229596

Malfunction Indicator Lamp

10226146

Front / Rear Lamp Condensation - Information Only

10199085

A customer may express a concern that there is moisture inside one of the rear lamp assemblies.

10194719

Malfunction Indicator Lamp

10174477

To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.

Read full bulletin

SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.

10159750

The yellow reflector in the headlamp assembly is delaminating

10142401

Issue: Customer may report water ingress into the vehicle via the rear High Mounted Stop Lamp up to vin ranges, XF -...

Read full bulletin

Y00001 - 59625 2016 MY - 2017MY, XE - 900001 -995971 2016 - 2017 Solihull, XE - P00126- P28201 2017 - 2017

10123472

Situation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently.

Transmission

10 bulletins

10210107

8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.

10200772

Customer states harsh shift, transmission warning lamp.

10143046

The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an auto stop/start event.

Read full bulletin

Diagnostic Trouble Codes (DTC) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Fault' warning message may be displayed on the Instrument Cluster.

10142399

Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the...

Read full bulletin

Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event.

10142395

One or more of the following transmission issues may be evident: ? Hesitation when engaging gear; ? Harsh gear change...

Read full bulletin

after pulling away from a stationary position; and/or ? Harsh gear change when driving.

10141078

Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.

10131577

Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with...

Read full bulletin

an 8HP transmission, and will not be able to find the routine within SDD.

10120501

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles (R-Sport variants only) within...

Read full bulletin

the listed Affected Vehicle Range may have been manufactured away from the required specification. In some cases, incorrect black paddle shifters have been installed instead of the correct chrome paddle shifters.

10120498

Situation: One or more of the following may be evident: ? '2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Cluster.

Read full bulletin

? The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Cluster. During diagnosis, the technician may find Diagnostic Trouble Code (DTC) U0001-87 stored in the Transmission Control Module (TCM).

10120494

Situation: An issue has been identified on certain vehicles (R-Sport variants only) within the listed Affected Vehicle...

Read full bulletin

Range may have been manufactured away from the required specification. In some cases, incorrect black paddle shifters have been installed instead of the correct chrome paddle shifters.

HVAC & Climate

7 bulletins

10153874

Incorrect function of the InControl Remote Apps feature (Remote Climate feature not functioning, Remote App will not...

Read full bulletin

contact the vehicle, etc.).

10153866

Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App...

Read full bulletin

will not contact the vehicle.

10153865

Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App...

Read full bulletin

will not contact the vehicle.

10143023

A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

auxiliary water pump inlet hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor belt and cause markings on or damage to the hose and/or possible coolant loss.

10143022

A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

10124198

Situation: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed a software upgrade.

Read full bulletin

Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? - connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.

10119565

Situation: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed a software upgrade.

Read full bulletin

Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.

Hybrid & EV

6 bulletins

10229588

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10229587

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227462

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227460

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10222695

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

10222694

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

Tires & Wheels

4 bulletins

10148517

Issue: Wheel stud failures (fractures).

10143028

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

10143027

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

10131576

Issue: Wheel stud failures (fractures).

Pre-Delivery & Maintenance

2 bulletins

10148545

The retailer may notice that the passive start function does not work after the Pre Delivery Inspection (PDI) has been...

Read full bulletin

completed using Pathfinder.

10141069

Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet.

Read full bulletin

Installation instructions are incorrect on the BOSCH installation sheet.

Suspension

2 bulletins

10127587

Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

10127293

Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

2018 Jaguar Xe TSBs

Categories

Engine

Infotainment

Other

Electrical

Body & Paint

Fuel System

Brakes

Software & Calibration

Steering

Lighting

Transmission

HVAC & Climate

Hybrid & EV

Tires & Wheels

Pre-Delivery & Maintenance

Suspension