2023 Jaguar I-Pace TSBs

Lane Keep Assist Malfunction

While driving with satellite maps, sometimes image doesn't load fully and then comes back

INCONTROL REMOTE APP WAKE UP TIMER

There are several scenarios where the key may be set to a deactivated state.

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

PIVI - Unable to log into InControl account in vehicle

Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.

PASSIVE ENTRY INTERMITTENT OPERATION

Passive Entry doesn't respond intermittently to access car.

Clear SOTA Persistency

Clear SOTA Persistency

DTC repair - LKA systems

Customer states the weather app is no longer available

Pivi - Loss of GPS location and clock time

Pivi - Loss of GPS location and clock time

The wiper blades streak, smear, judder or squeak during operation

LOSS OF GPS LOCATION AND CLOCK TIME

Vehicle Will Not Charge

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...

A customer may report that there is a clicking type noise coming from the front seat base while driving.

Unable to Charge Vehicle

Surround camera, 360 Park aid features are not operating

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

PIVI Loss of GPS location and clock time

Telematics Unable to activate during PDI

USB STICK NOT RECOGNIZED

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PIVI PRO USB INOPERATIVE

Software Over The Air (SOTA) updates are failing to complete.

Software Over The Air (SOTA) updates are failing to complete.

High Voltage Coolant Heater (HVCH) unit may fail.

Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

Leaking windshield that caused the water ingress on the electrical component.

Near field sensing module wired updates

Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a Telematic Control...

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

High Voltage Coolant Heater

The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL)...

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

Radio presets clear after ignition cycle.

Startup battery keeps draining / Vehicle will not start

The headlamps not fully functioning properly after module replacement.

Battery low warning displayed on instrument cluster and/or no-start

Redeveloped profiles.

Battery low warning displayed on instrument cluster and/or no-start.

PIVI IP 36 , BECM OS 4.0.0

PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES

Customer reports of 12V battery issues.

BEV cooling circuit expansion tank level low or HV battery warning message displayed.

HV Battery Cell Contamination

Chassis Control Module (CHCM) Suspension Warning on Cluster

HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE

CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER

TCU Activation Failure And InControl App Inoperative After Software Update

Software Over The Air (SOTA) updates are failing to complete.

Software Over The Air (SOTA) updates are failing to complete

Software Updates

Software Updates

Software Updates

A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...

These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

Software Updates

Improvements to SOTA (Software Over The Air) capability.

Driving Assistance and Vehicle Dynamics updates

Weather and Park & Pay Apps disappear after PIVI update

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...

SOFTWARE UPDATES

DVD software update

Mongoose Update.

Unable to select Navigation when pressing the navigation Tile on the Touchscreen.

PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY

The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...

PIVI satellite radio favorites screen displays an incorrect channel.

PIVI SATELLITE RADIO CHANEL DISPLAY FAULT

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display

PIVI based "Weather App", which is accessed from the app drawer, voice and can be a home tile is inoperative it does...

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

A customer may report that the windshield wipers stop up on the windshield when turned off.

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

The sunglass holder wont open or does not operate correctly

A customer may report that the front or rear door latch does not operate as expected.

A customer may report that the front or rear door latch does not operate as expected.

USB stick not recognized when inserted into the Front Portable Media Interface Panel

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...

Air Conditioning (A/C) Inoperative

Air Conditioning (A/C) Inoperative

Air Conditioning (A/C) Inoperative

A customer may report that the air conditioning system does not blow cool/cold air.

Air Conditioning Inoperative

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

Customer may report an active SOTA campaign which fails to complete download or install

SOTA CAMPAIGN

SOTA CAMPAIGN

New Steering Wheel - Hands On Detection (HOD) Renew

Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering

Enhancements to Apple CarPlay, Android Auto, ADAS, Steering

No Power Steering Assistance at Start of Drive Cycle ADAS Warning

There have been several FRED submissions for a customer allegation of brake judder/vibration.

There have been several FRED submissions for a customer allegation of a brake noise concern.

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...

There is moisture inside the headlamp lens

FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION

The E-Call light is not active after completing the Pre-Delivery inspection

Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices

Vehicle Not Charging When Connected To A Direct Current Charger

Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

Front And Rear Electric Drive Unit Oil Leak

GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL

NEAR FIELD SENSING FEATURE DEGRADATION