2018 Jaguar F-Type TSBs
470 Technical Service Bulletins across 15 categories
Categories
Infotainment
110 bulletinsThis extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...
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from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.
Infotainment Master Controller (IMC) Extended Warranty
Infotainment Master Controller (IMC) Extended Warranty
These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...
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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Incorrect diagnosis of Bluetooth connectivity
Rear View Camera Display Missing Graphics
Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Bluetooth device ID not displayed on Touch Screen.
Bluetooth phone connectivity / pairing / music streaming issues
Bluetooth phone connectivity
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Unable to select preferences on the touch screen
Bluetooth issues after software updates.
Audio System Speaker Diagnosis
Main Volume Knob / Radio Power Button Operation
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Unable to select preferences on the touch screen
Audio System Speaker Diagnosis
SOS Limited Availability or SOS Not available warning message displayed
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
Update Apple Carplay Navigation Voice Guidance Not Heard
Infotainment Updates
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...
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popping noise iOS13 Bluetooth improvements Additional improvements
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...
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greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above
JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...
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greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...
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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Popping sound or crackling noise from the audio system while in use.
Pop Noise From Audio Output
Customer states there is no audio output from the speakers on all sources.
Customer complaint in regards to Infotainment system.
Popping sound or crackling noise from the audio system while in use.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
Customer states there is no audio output from the speakers on all sources
Intermittent Bluetooth connection on Android equipped device with software 9.0
Popping sound or crackling noise from the audio system while in use.
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...
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versions.
Popping sound or crackling noise from the audio system while in use.
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl Touch Pro? software in 2016-18MY...
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vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...
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infotainment system using the USB cable and CarPlay mode active.
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Popping sound or crackling noise from the audio system while in use.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...
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status.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Popping sound or crackling noise from the audio system while in use.
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Popping sound or crackling noise from the audio system while in use.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...
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status.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Popping sound or crackling noise from the audio system while in use.
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Popping sound or crackling noise from the audio system while in use.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below...
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has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern
Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make...
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sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.
Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make...
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sure customers receive their new vehicles with the latest infotainment features and enhancements.
Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1.
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InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern
Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October.
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As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and ISC software should not be updated unless related to a reported customer concern.
?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC)...
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U3000-49 logged in the TCU (Telematics Control Unit).
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY...
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onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
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inoperative.
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code...
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(DTC) U3000-49 logged in the TCU (Telematics Control Unit).
A customer may report "Hood Open" message displays on IP with hood closed.
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
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.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC),...
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Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC).
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call.
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The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...
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F-TYPE X152
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...
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F-TYPE X152
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...
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longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as...
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designed.
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow...
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to respond or no functionality at all.
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with...
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InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
Issue: Park distance control (PDC) audio tones inconsistent with visual display.
Issue: Users might be experiencing an issue where the navigation guidance may not work.
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When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
Engine
104 bulletinsMalfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...
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vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)
On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...
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vehicle is refueled within 15 seconds of turning the engine off.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
MISFIRE ON NEW REPLACEMENT OR REMAN UNITS AJ126
3.0L AJ126 Misfire on New Replacement or REMAN units.
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
Exhaust sound enhancement vacuum pump (engine)
Exhaust sound enhancement vacuum pump (engine)
Suspension Knock / Creak from rear of Vehicle
Suspension Knock / Creak from rear of Vehicle
DTC P026A on Supercharged Engines only
DTC P026A on Supercharged Engines only
Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 5.0L V8 SC Engine
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...
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be on the cluster
Thermostat coolant leak
Coolant leak from Thermostat
AJ20-P4 engine- Coolant leak from Thermostat
Coolant leak from Thermostat
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic...
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Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
Check Engine MIL
Check Engine MIL
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the...
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listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
Variable Camshaft Timing (VCT) Solenoids
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...
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Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...
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Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
The engine fan runs excessively.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable camshaft timing (VCT) solenoids on both intake an exhaust.
The Check Engine Lamp is illuminated.
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...
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variable valve timing (VVT) solenoids on both intake an exhaust.
There is a squeak from the engine at startup or shut down.
The engine fan will run sometimes after the engine is shut off.
There is a noise from the engine.
The Check Engine MIL is on.
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There is a lack of power from the engine.
There is a noise from the engine.
There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
There is a loud noise from the front of the vehicle.
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The Check Engine MIL is on.
The Check Engine MIL is on.
There is a noise from the engine.
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The charge warning lamp is on.
InControl Remote App does not update vehicle location or show correct vehicle status.
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Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
The Check Engine MIL is on.
The Check Engine MIL is on.
The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle and/or illuminate...
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the Check Engine MIL.
The Check Engine MIL is on There is a noise from the engine
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
The engine idle is unstable.
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The Check Engine Lamp is on.
The Check Engine Lamp is on.
The tire valve stem is broken or cracked.
The engine fan is making a lot of noise.
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The engine fan runs after I turn the car off.
The engine fan is making a lot of noise.
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The engine fan runs after I turn the car off.
The Check Engine Lamp is on.
The engine fan is making a lot of noise.
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The engine fan runs after I turn the car off.
The check engine lamp is illuminated
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.
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Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
The Check Engine Lamp is on and the vehicle is running rough.
Malfunction Indicator Lamp (MIL) illuminated.
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DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.
Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument...
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cluster.
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
The Check Engine Lamp is illuminated
The Check Engine Lamp is on.
A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be...
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illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
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Engineering would like to investigate the root cause as to these concerns
A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
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housing seam.
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun.
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The noise may also appear louder when starting the engine from a cold engine.
A customer may complain of a Check Engine Lamp illumination or poor engine performance.
A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be...
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illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
A customer may complain of a coolant leak from the vehicle.
Issue: Rear differential oil leak evident from the pinion seal.
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
A clatter/knock/rattle noise may be heard from the engine.
A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be...
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illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...
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under slight load and on overrun.
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...
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?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...
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?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information
A clatter/knock/rattle noise may be heard from the engine.
A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be...
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illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...
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under slight load and on overrun.
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...
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?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...
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?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...
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under slight load and on overrun.
Other
81 bulletinsMIL Illuminated.
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
Diagnosing the BMS when DTC B11DB-87 is logged.
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
XF Diagnostic process for Day Night Mode Activation
All centre vent operation concerns
Front drive shafts rubber boots split or damaged
Centre vent sticking
Rear transport tow eye being left in place or not discarded
Conver t ible t runk / boot l id won` t open
Diagnostic Concerns.
Centre vent sticking
Flagged - Various instrument cluster
Date Format - Does not retain MM/DD/YYYY setting
Distorted Playback When Using iPod / iPhone.
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13MY onwards.
Entertainment Systems.
F-Type All centre vent operation concerns
Front drive shafts rubber boots split or damaged
Vehicle Communication Device fails to communicate
Blind Spot Monitor Not Available Warning Message
Transit Protection / Wrapguard Staining
SOS LIMITED AVAILABILITY SOS NOT AVAILABLE
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Attachment.
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Check customers phone compatibility using the Jaguar.
A customer may report a rattle tyle noise from the front seat base area.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
A customer may report a rattle tyle noise from the front seat base area.
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...
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malfunction, Erroneous E-Call Trigger
Convertible Top Inoperative (Stuck Closed)
Convertible Top Inoperative (Stuck Closed)
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
A customer may report a rattle noise coming from the front seat area.
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE
There is a noise from the front of the car.
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
SOTA download does not complete first time through
VIN NOT READ USING HANDHELD DIAGNOSTIC TOOL
TCU_3 Programming failures
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
TCU_3 Programming failures
TCU_3 Programming failures
TCU_3 programming failures
TCU_3 programming failures
TCU_3 programming failures
Poor quality from Voice Control.
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Poor quality from Voice Command
InControl Touch Pro Inoperative
The Auto stop/start system may not function as expected.
Rear cargo cover front rubber strip adrift.
Rear cargo cover front rubber strip adrift.
InControl features not functioning in the vehicle due to mobile data connectivity concerns
The left and/or right seat backrest cover may be loose.
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This condition affects performance and sports only.
InControl Touch Pro Inoperative
The Auto stop/start system may not function as expected.
SIM card activation issues
InControl Touch Pro phase 4 customer letter
Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate.
TCU activation at PDI
Jaguar Land Rover Shop Foreman Conference Call
Presentation from Dealer Shop Foreman Conference Call
Issue: Jaguar headlining cleaning products
Issue: Jaguar headlining cleaning products
Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.
Electrical
46 bulletinsElectric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
Leaking windshield that caused the water ingress on the electrical component.
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Software Update
Powertrain Control Module (PCM) Software Update
Startup battery keeps draining / Vehicle will not start
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
Seat Module DTC diagnostic help - Seats not moving in one direction
Instructions for jump starting vehicles with discharged battery?s
Remote Function Actuator Module (RFA) hardware recovery process
New vehicle storage (Transit relay / Transit mode)
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
Vehicle seat memory module logs U1A4C 00
Charging a vehicle fitted with Battery monitoring system
Oxygen sensor DTC`s
Oxygen sensor DTC`s
New vehicle storage (Transit relay / Transit mode)
Clarification of Correct Rear Damper Module Build
Clarification of Correct Rear Damper Module Build
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...
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sitting.
Telematics Module (TCU3) triggers an SOS Limited Availability or SOS Not Available warning in the Cluster Display due to...
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low Back up Battery (BuB).
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...
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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
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The error message The following error was encountered: is displayed to the user.
Quiescent battery drain due to TCU module.
There are multiple issues in regards to the manufacturing process of the Image Processing Module A from the supplier...
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Bosch, or the Central Configuration learn in.
Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...
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evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error.
Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not...
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illuminate after PDI.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth, Voice commands...
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no longer work
U1000-00 present in BCM.
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One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced...
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where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. No fault with the hardware as the fault was in a different module or related to software 2. Pathfinder guided diagnostics were not used but would have helped to identify the correct repair The Pathfinder guided diagnostics have been improved to include all known failure modes within the IMC and ISC plus the additional modules which make up the In-Control Touch Pro system. This means that when you run the guided diagnostic it will identify concerns that affect the IMC but where the root cause lies in another module or in software JLR regularly updates guided diagnostics based on market feedback and data analysis to ensure emerging concerns are captured.
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
U1000-00 present in BCM.
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One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
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module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
Telematics Control Module failing to activate at PDI.
Customers report the ECO Stop/Start is not working.
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Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.
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The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM.
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...
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section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
Issue: B1412-96 being flagged in the Gateway Module
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester.
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JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component...
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Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ?...
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recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
Body & Paint
33 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
Front to rear power cable detachment from the through panel stud
108000 Ext. Trim/Accessories
Convertible trunk / boot lid won`t open
When Hood Stowed - Contact / Rubbing Against Hood
When Hood Stowed - Contact / Rubbing Against Hood
Rear Storage Box Door Opens When Locking Vehicle
Rear Storage Box Door Opens When Locking Vehicle
Rear Storage Box Door Opens When Locking Vehicle
Rear Storage Box Door Opens When Locking Vehicle
Hood / Bonnet Close Correct Method
Hood / Bonnet Close Correct Method
Chassis/Body Noises
Door to Bonnet Profile Foul Condition
Door to Bonnet Profile Foul Condition
Water Ingress Diagnostic (Trunk)
Water Ingress Diagnostic (Trunk)
Earth Stud Repair on Aluminum Body
Front End Panel Alignment
Condensation on Instrument Panel Center Vent
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
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performance and reduction in accelerator response.
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...
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performance and reduction in accelerator response.
Paint delamination may be evident between the rocker moulding panel and the rear fender.
Customers may report the removable recovery panel is loose incorrectly aligned.
Issue: Tunescan does not operate, scrolling window animation is constantly running.
Paint delamination may be evident between the rocker moulding panel and the rear fender.
Customers may report slow demisting of interior windows during freezing temperatures.
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be...
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bulging.
Situation: Vertical scratches may be evident on the door windows.
Brakes
22 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
'Squeal' Noise From Rear Brakes - 380mm Brake Discs
Carbon Ceramic Brake Caliper Color
EPB (Emergency Park Brake) is applied and will not release.
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The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available
Automatic Emergency Braking not available.
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Forward Alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking not available.
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Forward alert not available. Emergency Lane Keeping not available.
Automatic Emergency Braking Not Available in Instrument Pack
Automatic Emergency Braking not available.
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Forward alert not available. Emergency Lane Keeping not available.
A customer may present an F-Type exhibiting rear brake squeak / squeal Although the noise does not indicate a...
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degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits for repair action.
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not...
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indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits for repair action.
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not...
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indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits for repair action.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: The Anti-Lock Brake System (ABS) module software is no longer present within the module after an attempt to...
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update the software with Pathfinder
Issue: Submitting a Brake Noise EPQR
Software & Calibration
17 bulletinsInControl Touch Pro Wired Update
the DVD software update
Diagnostic Software Hardware
DVD software update
Mongoose Update.
IMC Update 21A will not install
IMC 20C1 Software Release
IMC 20C1 Software Release
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
Not able to hear incoming calls with iPhone at 12.2 software.
Jaguar Land Rover North America would like to provide more information about the latest InControl Touch Pro? software...
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updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software update designed to enhance the robustness of a range of system features and functions.
18C - New face of InControl Touch Pro and 18C software improvements
In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...
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a software update designed to enhance the robustness of a range of system features and functions.
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...
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with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...
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with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
Lighting
17 bulletinsMalfunction Indicator Lamp (MIL) may illuminate
Malfunction Indicator Lamp (MIL) may illuminate
Malfunction Indicator Lamp
Headlamp Inner Lens Stain.
Front / Rear Lamp Condensation - Information Only
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Malfunction Indicator Lamp
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking...
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(as per attached image 1.0).
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking...
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(as per attached image 1.0).
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking...
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(as per attached image 1.0).
The amber reflector in the headlamp assembly is delaminating
The yellow reflector in the headlamp assembly is delaminating
A Customer may report micro cracking of the headlamp lenses.
A customer may report cracking of the micro headlamp lenses
Issue: A customer may present a vehicle where the rear number plate lamp requires replacing.
Issue: A customer may present a vehicle where the rear number plate lamp requires replacing.
Fuel System
14 bulletinsFUEL VAPOUR PURGE
EMISSIONS RELATED RECALL Service Diagnostic Tool Unable To Read Vehicle Identification Number (VIN)
Exhaust sound enhancement vacuum pump
Exhaust sound enhancement vacuum pump
HVAC Evaporator Data Requested Upon Replacement
Fuel Filler Flap not lockable
HVAC Evaporator Data Requested Upon Replacement
Fuel sender unit fault - incorrect diagnosis.
EMISSION RECALLS - FUELING ADAPTIONS
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where, if the...
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vehicle is subjected to state inspection, the Vehicle Identification Number (VIN) is not read using a handheld diagnostic tool during vehicle functionality testing. This concern does not affect the vehicle's emissions output.
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where, if the...
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vehicle is subjected to state inspection, the Vehicle Identification Number (VIN) is not read using a handheld diagnostic tool during vehicle functionality testing. This concern does not affect the vehicle's emissions output.
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where, if the...
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vehicle is subjected to state inspection, the Vehicle Identification Number (VIN) is not read using a handheld diagnostic tool during vehicle functionality testing. This concern does not affect the vehicle's emissions output.
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where, if the...
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vehicle is subjected to state inspection, the Vehicle Identification Number (VIN) is not read using a handheld diagnostic tool during vehicle functionality testing. This concern does not affect the vehicle's emissions output.
Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with...
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Diesel fuel.
Transmission
9 bulletinsSteering Gear Transfer Pipe change
Steering Gear Transfer Pipe change
Transmission DTC P0780-94
8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.
Customer states harsh shift, transmission warning lamp.
A rattle/rubbing noise from the floor console/transmission tunnel may be evident.
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with...
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an 8HP transmission, and will not be able to find the routine within SDD.
A rattle/rubbing noise from the floor console/transmission tunnel may be evident.
HVAC & Climate
7 bulletinsClimate Control.
Run in specification for new A/C compressors - all models
Run in specification for new A/C compressors - all models
Climate Control System Odor.
Incorrect function of the InControl Remote Apps feature (Remote Climate feature not functioning, Remote App will not...
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contact the vehicle, etc.).
Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App...
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will not contact the vehicle.
Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App...
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will not contact the vehicle.
Tires & Wheels
4 bulletinsIssue: Wheel stud failures (fractures).
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Wheel stud failures (fractures).
Air Bags & Safety
3 bulletinsA Customer may complain of an SRS system warning message being displayed on the instrument panel.
Diagnostic process for Drivers Airbag Warning Light
Seat belt / seat guide latching information.
Suspension
2 bulletinsTemporary Suspension of 17C Next Generation Infotainment (NGI) Download
Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
Pre-Delivery & Maintenance
1 bulletinIssue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet.
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Installation instructions are incorrect on the BOSCH installation sheet.