2016 Jaguar F-Type TSBs
430 Technical Service Bulletins across 16 categories
Categories
Infotainment
86 bulletinsIncorrect diagnosis of Bluetooth connectivity
Rear View Camera Display Missing Graphics
Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Bluetooth device ID not displayed on Touch Screen.
Bluetooth phone connectivity / pairing / music streaming issues
Bluetooth phone connectivity
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Unable to select preferences on the touch screen
Bluetooth issues after software updates.
Audio System Speaker Diagnosis
Main Volume Knob / Radio Power Button Operation
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Gen 2.1 Touch screen display recovery process
Unable to save navigation co-ordinates
Unable to save navigation co-ordinates
Unable to select preferences on the touch screen
Unable to select preferences on the touch screen
Audio System Speaker Diagnosis
Navigation voice guidance no longer operational after latest NGI update
Voice guidance concerns when using Apple CarPlay.
Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...
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Waze.
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance no longer operational after latest NGI update
Navigation voice guidance is not working with Apple CarPlay
Infotainment Updates
Infotainment Updates
Popping sound or crackling noise from the audio system while in use.
Popping sound or crackling noise from the audio system while in use.
XM radio is inop.
XM radio is inop.
Popping sound or crackling noise from the audio system while in use.
Pop Noise From Audio Output
Popping sound or crackling noise from the audio system while in use.
Customer may state there is no audio present or volume control.
Customer may state there is no audio present or volume control.
Customer may state there is a pop noise or crackle when playing the audio.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...
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versions.
Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl Touch Pro? software in 2016-18MY...
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vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...
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infotainment system using the USB cable and CarPlay mode active.
Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Intermittent Bluetooth connection on Android equipped device with software 9.0
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Customers may report that no audio can be heard in the vehicle.
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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.
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The concern will only affect New Low line Infotainment (NLI) systems.
Intermittent Bluetooth connection on Android equipped device with software 9.0
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY...
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onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
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inoperative.
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code...
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(DTC) U3000-49 logged in the TCU (Telematics Control Unit).
A customer may report "Hood Open" message displays on IP with hood closed.
ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...
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.The concern occurs when updating to phase 4.0 using PATHFINDER 180
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC),...
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Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC).
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call.
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The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed.
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...
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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...
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F-TYPE X152
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...
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F-TYPE X152
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...
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longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as...
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designed.
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow...
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to respond or no functionality at all.
Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with...
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InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
Issue: Park distance control (PDC) audio tones inconsistent with visual display.
Issue: The customer may express a concern where a buzzing sound can be heard from the tweeter speakers.
Situation: The buzzing sound may be evident from the tweeter speakers.
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
"ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF...
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CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN NAVIGATION SPLIT SCREEN. THIS INDICATES GPS NOT AVAILABLE."
TOUCH SCREEN DTC B14AD-96 IS DISPLAYED
"ISSUE: SD CARD FAILS TO INITIALISE CAUSE: THIS ISSUE MAY BE CAUSED BY THE SD MICRO SWITCH BEING IN THE WRONG POSITION (I.E.
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LOCKED) WHEN THE SD CARD IS IN LOCKED POSITION THE HEAD UNIT MAY NOT DETECT THE CARD."
Other
81 bulletinsJLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
Diagnosing the BMS when DTC B11DB-87 is logged.
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
XF Diagnostic process for Day Night Mode Activation
All centre vent operation concerns
Front drive shafts rubber boots split or damaged
Centre vent sticking
Rear transport tow eye being left in place or not discarded
Conver t ible t runk / boot l id won` t open
Diagnostic Concerns.
Centre vent sticking
Flagged - Various instrument cluster
Date Format - Does not retain MM/DD/YYYY setting
Distorted Playback When Using iPod / iPhone.
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13MY onwards.
Entertainment Systems.
F-Type All centre vent operation concerns
Front drive shafts rubber boots split or damaged
Vehicle Communication Device fails to communicate
Blind Spot Monitor Not Available Warning Message
Transit Protection / Wrapguard Staining
Attachment.
Attachment.
Attachment.
Image.
Image.
Check customers phone compatibility using the Jaguar.
Convertible Top Inoperative (Stuck Closed)
Convertible Top Inoperative (Stuck Closed)
Connectivity functions are no longer working.
Key remote functions and/or passive entry stopped working.
Pivi IP27.1 (OS 2.0.6)
TCU v19.2
Pivi IP27.2 (OS 2.0.6)
TCU v19.2
Front and Rear Park aid & Park assist unavailable.
Web Browser functionality is not available.
Voice control is not able to locate destination entry.
SOTA download does not complete first time through
Rear cargo cover front rubber strip adrift.
Rear cargo cover front rubber strip adrift.
SIM card activation issues
InControl Touch Pro phase 4 customer letter
Issue: Customer reports that, intermittently, the vehicle will not crank.
Issue: Customer reports that, intermittently, the vehicle will not crank.
Jaguar Land Rover Shop Foreman Conference Call
Presentation from Dealer Shop Foreman Conference Call
Issue: Jaguar headlining cleaning products
Issue: Jaguar headlining cleaning products
The Auto Stop/Start system may be inoperative.
Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.
Issue: SIM card does not latch in SIM slot or cannot be read.
TCU fails activation and DTC U2109 flagged
Auto Start-stop may be inoperative
DIFFICULTY ACTIVATING TELEMATICS
COOLANT EXPANSION TANK PRESSURE CAPS LEAKING
KVM COMPONENT PROTECTION TIME-OUT IS LOGGED
VIBRATIONS AND/OR RATTLES MAY BE EVIDENT WHEN LISTENING TO ENTERTAINMENT SYSTEM.
"ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT...
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SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE."
"ISSUE CUSTOMERS HAVE COMPLAINED THAT THE VOICE RECOGNITION DOES NOT RECOGNISE THEIR COMMAND USING THE SAY WHAT THEY SEE/SAY A COMMAND FUNCTION.
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ACCENTS AND REGIONAL DIALECTS ARE NOT BEING RECOGNISED."
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40) APPEARING.
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS.
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CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS."
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Engine
76 bulletinsMISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
3.0L AJ126 Misfire on New Replacement or REMAN units.
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
Exhaust sound enhancement vacuum pump (engine)
Exhaust sound enhancement vacuum pump (engine)
Suspension Knock / Creak from rear of Vehicle
Suspension Knock / Creak from rear of Vehicle
DTC P026A on Supercharged Engines only
DTC P026A on Supercharged Engines only
Supercharger 'Clattering' / 'Knock' / 'Rattle' Noise - 5.0L V8 SC Engine
Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Coolant leak from Thermostat
Coolant leak from Thermostat
Customer states check engine light is illuminated.
Customer States engine runs rough with MIL illuminated.
A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the...
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engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) and Oxygen (O2) sensor performance-related Diagnostic Trouble Codes (DTC) may be stored in the Powertrain Control Module (PCM).
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
The engine is running rough.
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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
The Check Engine MIL is on There is a noise from the engine
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...
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Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.
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Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.
The Check Engine Lamp is on and the vehicle is running rough.
Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument...
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cluster.
Seat height operates in increments and seat memory function will not work after replacement of seat height motor.
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Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the cushion sub-assembly or motor sub-assembly (depending on model)
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.
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Engineering would like to investigate the root cause as to these concerns
A customer may complain of a coolant leak from the vehicle.
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat...
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housing seam.
A Customer may experience a coolant leak or engine overheat condition.
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
Issue: Customers may report either a ?squeak? noise coming from the rear of the vehicle when the active exhaust valve is...
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requested to open or close.
A customer may report a Check Engine Light is illuminated on the instrument cluster.
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The CEL may be paired with DTC P2002-00 stored in the PCM for DPF Efficiency. Should any repairs be made on a vehicle with this issue, please submit an EPQR and retain all replaced parts. Engineering may call the parts back for further analysis.
Issue: Rear differential oil leak evident from the pinion seal.
Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
A clatter/knock/rattle noise may be heard from the engine.
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...
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under slight load and on overrun.
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...
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?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...
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?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information
A clatter/knock/rattle noise may be heard from the engine.
Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...
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under slight load and on overrun.
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...
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?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information
A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...
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?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine...
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compartment area.
Situation: On manual transmission-equipped vehicles only, the engine may stall during a transmission downshift,...
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occurring when the driver of the vehicle does not allow the clutch to fully retract during downshifting.
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...
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Range where no service interval required message is displayed in the message center when an engine service is required after covering the appropriate distance/time in service.
Situation: The engine may experience idle fluctuation during cold start.
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The engine Malfunction Indicator Lamp (MIL) may be illuminated with P050B-93 set in the Powertrain Control Module (PCM).
Situation: A 'humming' noise may be evident from the engine when the engine is idling.
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...
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no service interval required message is displayed in the message center when an engine service is required after covering the appropriate distance/time in service.
SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP.
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THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASE OF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE POWERTRAIN CONTROL MODULE [PCM]).
"ISSUE: VARIOUS CONCERNS MAY BE EXPERIENCED WHEN UPLOADING THE CAR CONFIGURATION FILE (CCF) TO A VEHICLE,.
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POSSIBLE CONCERNS ARE: THE CCF UPLOAD FAILS TO COMPLETE. CAR CONFIGURATION DIAGNOSTIC TROUBLE CODES (DTCS) ARE STORED AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. UNABLE TO START THE ENGINE AFTER THE CCF HAS BEEN LOADED TO THE VEHICLE. NO VALID SOURCES OF CCF SHOWN ON SYMPTOM DRIVEN DIAGNOSTICS (SDD)."
"ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND...
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ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. THE CODE WILL REFER TO A FAULT WITH THE PRE, OR MID, OR POST CATALYST HEATED OXYGEN SENSOR: P0036, P0037, P0038, P0054, P0136, P013A, P013E, P0141, P0042, P0043, P0044, P0055, P0142, P0143, P0144, P0147, P0056, P0057, P0058, P0060, P013C, P014A, P0156, P0157, P0158, P0161, P0062, P0063, P0064, P0162, P0163, P0164, P0167 UPON DIAGNOSIS NO FAULT IS FOUND WITH THE WIRING HARNESS OR CONNECTOR AND THE FAULT IS DETERMINED TO BE WITH THE SENSOR (HAVING FOLLOWED THE DIAGNOSTIC INFORMATION AND HELP TEXT RELATING TO PCM CODES AS READ BY SDD). CAUSE: THE ROOT CAUSE HAS YET TO BE IDENTIFIED AND IS CURRENTLY UNDER INVESTIGATION"
"SITUATION: THE ENGINE MAY INTERMITTENTLY FAIL TO START.
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CAUSE: THIS MAY BE CAUSED BY THE BATTERY JUNCTION BOX (BJB) CONNECTION NOT BEING TIGHTENED TO CORRECT TORQUE VALUE."
"SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00...
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STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE DUE TO A PCM SOFTWARE ERROR CAUSING A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE."
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER.
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FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS."
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
"SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE...
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(ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
"SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS...
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INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASEOF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]). CAUSE: THIS MAY BE CAUSED BY THE ORIGINAL ENGINE CONTROL MODULE (ECM) AND TRANSMISSION CONTROL MODULE (TCM) SOFTWARE WHICH DID NOT PROVIDE OPTIMIZED SETTINGS FOR THE INTELLIGENT STOP/START FUNCTION IN ALL SITUATIONS."
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ENGINE FAILS TO CRANK; ...
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'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM)."
"SITUATION: A METALLIC 'CLICKING' / 'RASPING' NOISE MAY BE EVIDENT FROM THE ENGINE.
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THE NOISE MAY BE MORE NOTICEABLE WHEN THE ENGINE IS AT IDLE SPEED AND WHEN THE ENGINE IS COLD. CAUSE: THIS MAY BE CAUSED BY A NOISY HIGH PRESSURE FUEL PUMP OUTLET VALVE."
ISSUE: A NUMBER OF INSTANCES HAVE BEEN REPORTED WHERE A LOSS OF PRESSURE IN TYRES HAS BEEN OBSERVED WITH ASSOCIATED TYRE...
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PRESSURE MONITORING SYSTEM (TPMS) WARNING MESSAGES. CUSTOMERS AND RETAILERS HAVE BEEN UNABLE TO REINFLATE AND MAINTAIN SERVICE PRESSURES DUE TO LEAKAGE FROM THE TPMS VALVES.
ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY.
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THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.
SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...
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NO SERVICE INTERVAL REQUIRED MESSAGE IS DISPLAYED IN THE MESSAGE CENTER WHEN AN ENGINE SERVICE IS REQUIRED AFTER COVERING THE APPROPRIATE DISTANCE/TIME IN SERVICE.
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT...
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TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT...
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TO AN EVAPORATIVE EMISSION (EVAP) FAULT STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
Electrical
54 bulletinsElectric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
TELEMATIC TCU2 MODULES NO LONGER AVAILABLE
Telematic TCU2 Module 2015-2017MY No Longer Available
Leaking windshield that caused the water ingress on the electrical component.
Seat Module DTC diagnostic help - Seats not moving in one direction
Instructions for jump starting vehicles with discharged battery?s
Remote Function Actuator Module (RFA) hardware recovery process
New vehicle storage (Transit relay / Transit mode)
Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
Vehicle seat memory module logs U1A4C 00
Charging a vehicle fitted with Battery monitoring system
Oxygen sensor DTC`s
Oxygen sensor DTC`s
New vehicle storage (Transit relay / Transit mode)
Clarification of Correct Rear Damper Module Build
Clarification of Correct Rear Damper Module Build
When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.
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The error message The following error was encountered: is displayed to the user.
Quiescent battery drain due to TCU module.
Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.
U1000-00 present in BCM.
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One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.
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Initial diagnosis shows no fault found or no measurable quiescent drain.
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...
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no longer work
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.
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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).
U1000-00 present in BCM.
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One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...
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module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
Customers report the ECO Stop/Start is not working.
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Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.
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The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM.
In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...
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section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.
Issue: B1412-96 being flagged in the Gateway Module
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester.
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JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
The InControl secure system may incorrectly identify the vehicle as stolen after crossing an international border.
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This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.
Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen.
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This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component...
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Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ?...
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recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.
When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module...
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part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.
ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH.
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DURING THE PRE-DELIVERY INSPECTION (PDI) PROCESS FOR VEHICLES FITTED WITH INCONTROL TOUCH, MULTIPLE CONCERNS HAVE BEEN IDENTIFIED BY RETAILERS REGARDING SD MEMORY CARD REGISTRATION FAILURES.
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE...
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DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VEHICLE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM."
"ISSUE: WHEN USING THE INCONTROL TOUCH MAP UPDATER, THERE HAVE BEEN ISOLATED REPORTS OF STABILITY CONCERNS DURING...
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ACTIVATING OR UPDATING THE SECURE DIGITAL (SD) CARD. CAUSE: VERSION 2.2 OF THE INCONTROL TOUCH MAP UPDATER RELEASED HAD THE ABOVE CONCERN."
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A...
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MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN. CAUSE: THE NEW RFA MODULE SUPPLIED IS MANUFACTURED WITH PRE-FLASHED SOFTWARE FOR DUAL CAN VEHICLES. THESE VEHICLES ARE MULTICAN AND NOT DUAL CAN AND WILL NOT COMMUNICATE WITH SDD FOR PROGRAMMING OR UPDATE WITHOUT COMPLETING THE ACTION INSTRUCTIONS DETAILED BELOW."
"ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED.
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CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI."
"ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI.
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CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY TO BACKEND SERVICES. THIS WILL AFFECT ACTIVATION."
"ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE...
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DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VOLTAGE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM."
BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS
"ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE.
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"
"WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE KVM ON SDD) WITH A MODULE...
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PART NUMBER OF: FK7219H440 AE FK7219H440 BE FK7219H440 AF FK7219H440 BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN."
ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OZYGEN (O2) SENSORS
"ISSUE: AFTER USING SYMPTOM DRIVEN DIAGNOSTICS (SDD) TO ACTIVATE TRANSPORTATION MODE ON A VEHICLE, A BATTERY DRAIN MAY BE EXPERIENCED.
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CAUSE: WHEN TRANSPORTATION MODE IS SELECTED, SDD FUNCTIONS CORRECTLY AND ACTIVATES TRANSPORTATION MODE BUT THEN SELECTS AN INCORRECT SETTING WHEN APPLYING THE MODE, WHICH CAUSES THE VEHICLE BATTERY DRAIN. NOTE: TAKING A VEHICLE OUT OF TRANSPORTATION MODE IS FUNCTIONING CORRECTLY ON SDD."
"ISSUE: 1. WHEN USING THE INCONTROL TOUCH MAP UPDATER TO ACTIVATE A SECURE DIGITAL (SD) CARD THERE HAVE BEEN ISOLATED...
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REPORTS THAT NO ON-SCREEN MESSAGE WAS DISPLAYED TO CONFIRM THE CARD ACTIVATION HAD BEEN COMPLETED SUCCESSFULLY. 2. THE INCONTROL TOUCH MAP UPDATER SCREEN MAY FREEZE IF THE USER MINIMISES AND THEN MAXIMISES THE SCREEN DURING USE. THE USER IS UNABLE TO CONFIRM IF THE UPDATE HAS COMPLETED SUCCESSFULLY AND MUST THEN CLOSE THE INCONTROL TOUCH MAP UPDATER AND LAUNCH IT AGAIN. CAUSE: VERSION 2.0 OF THE INCONTROL TOUCH MAP UPDATER RELEASED IN SDD 142.03 HAD THE ABOVE CONCERNS."
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING...
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FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- 63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A SELF RESET"
"ISSUE JAGUAR ARE CURRENTLY INVESTIGATING BODY CONTROL MODULES (BCM) AND REMOTE FUNCTION ACTUATORS (RFA) REPLACED FOR A NON-START CONDITION.
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FOLLOWING SUPPLIER ANALYSIS THE MODULES HAVE BEEN CATEGORISED AS ""NO FAULT FOUND"". CAUSE CURRENTLY UNDER ANALYSIS."
ISSUE: THE CUSTOMER MAY COMPLAIN THAT AFTER SETTING A SCREENSAVER IN THE TOUCH SCREEN, ON THE NEXT IGNITION CYCLE THE...
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SCREENSAVER HAS RETURNED TO A BLANK SCREEN (THE SCREENSAVER WILL NOT SAVE). THIS IS LIKELY TO OCCUR IN VEHICLES WITH EITHER A LOW-LEVEL OR MID-LEVEL INFOTAINMENT SYSTEM WHICH IS NOT BRANDED AS MERIDIAN.
"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH...
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A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN."
"ISSUE B1412-96 BEING FLAGGED IN THE GATEWAY MODULE CAUSE UNDER INVESTIGATION."
Body & Paint
34 bulletinsFront / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
Front to rear power cable detachment from the through panel stud
108000 Ext. Trim/Accessories
Convertible trunk / boot lid won`t open
When Hood Stowed - Contact / Rubbing Against Hood
When Hood Stowed - Contact / Rubbing Against Hood
Rear Storage Box Door Opens When Locking Vehicle
Rear Storage Box Door Opens When Locking Vehicle
Rear Storage Box Door Opens When Locking Vehicle
Rear Storage Box Door Opens When Locking Vehicle
Hood / Bonnet Close Correct Method
Hood / Bonnet Close Correct Method
Chassis/Body Noises
Door to Bonnet Profile Foul Condition
Door to Bonnet Profile Foul Condition
Water Ingress Diagnostic (Trunk)
Water Ingress Diagnostic (Trunk)
Earth Stud Repair on Aluminum Body
Front End Panel Alignment
Condensation on Instrument Panel Center Vent
Paint delamination may be evident between the rocker moulding panel and the rear fender.
Customers may report the removable recovery panel is loose incorrectly aligned.
Scratches may be visible in the paintwork on the upper rear quarter panels or the rear quarter window frame seals may be...
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damaged.
A Customer may report that there is visible damage to the paintwork on the upper rear quarter panel area.
Paint delamination may be evident between the rocker moulding panel and the rear fender.
Situation: When installing the removable rear quarter window to the vehicle, it may be difficult to operate the locking...
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lever.
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be...
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bulging.
Situation: Vertical scratches may be evident on the door windows.
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE...
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BULGING.
SITUATION: VERTICAL SCRATCHES MAY BE EVIDENT ON THE DOOR WINDOWS.
Brakes
18 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
'Squeal' Noise From Rear Brakes - 380mm Brake Discs
Carbon Ceramic Brake Caliper Color
A customer may present an F-Type exhibiting rear brake squeak / squeal Although the noise does not indicate a...
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degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits for repair action.
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not...
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indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits for repair action.
A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not...
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indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits for repair action.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Issue: Submitting a Brake Noise EPQR
Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates...
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a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
"ISSUE: SUBMITTING A BRAKE NOISE EPQR.
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SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER
SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING.
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THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING.
Lighting
18 bulletinsMalfunction Indicator Lamp
Headlamp Inner Lens Stain.
Front / Rear Lamp Condensation - Information Only
A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
Malfunction Indicator Lamp
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.
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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
A Customer may report the headlights have small cracks on the lenses.
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking...
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(as per attached image 1.0).
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking...
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(as per attached image 1.0).
Headlamp lens micro cracking - A small number of customer's may report that the lens surface of the headlamp is cracking...
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(as per attached image 1.0).
The yellow reflector in the headlamp assembly is delaminating
A Customer may report the headlights have small cracks on the lenses
A Customer may report micro cracking of the headlamp lenses.
A customer may report cracking of the micro headlamp lenses
Issue: A customer may present a vehicle where the rear number plate lamp requires replacing.
Issue: A customer may present a vehicle where the rear number plate lamp requires replacing.
"ISSUE IT HAS BEEN HIGHLIGHTED THAT IT IS POSSIBLE TO LOCK THE VEHICLE WITH BOTH KEYS INSIDE.
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KEYS ARE HELD TOGETHER BY CABLE TIES WHEN DELIVERED TO THE RETAILER. CAUSE SOFTWARE ERROR."
"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2016 MODEL YEAR F-TYPE (X152) VEHICLES WHICH REQUIRE A REAR TOE ALIGNMENT CHECK.
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ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
Transmission
17 bulletinsSteering Gear Transfer Pipe change
Steering Gear Transfer Pipe change
Transmission DTC P0780-94
Loss Of Drive Or Flashing Gear Selector LED Indicator
Customer states harsh shift, transmission warning lamp.
A rattle/rubbing noise from the floor console/transmission tunnel may be evident.
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with...
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an 8HP transmission, and will not be able to find the routine within SDD.
A rattle/rubbing noise from the floor console/transmission tunnel may be evident.
Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active.
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The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS).
Premature clutch wear and poor clutch pedal feel
Inadequate A/C performance may be experienced with the compressor clutch
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...
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APPLICABLE) WORKING PROPERLY.
SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...
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APPLICABLE) WORKING PROPERLY.
SITUATION: A HARSH GEAR ENGAGEMENT -- PARK-TO-DRIVE AND/OR NEUTRAL-TO-DRIVE -- MAY BE EVIDENT WHEN THE VEHICLE IS COLD...
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(BELOW 68F / 20C).
ISSUE: REPORT OF INTERMITTENT OR NO CAMERA IMAGE WHEN SELECTING REVERSE GEAR REAR, BLACK SCREEN.
JAGUAR: WHEN AT A STOP, TRANSMISSION APPEARS IN NEUTRAL EVEN WHEN TRANSMISSION CONTROL SWITCH WAS NOT MOVED AND GEAR...
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POSITION INDICATOR AND INSTRUMENT CLUSTER FLASHING D OR S IN MESSAGE CLUSTER. MODEL 2014-16 F-TYPE (X152), 2013-15 XF (X250), XJ RANGE (X351. *PE
Software & Calibration
13 bulletinsthe DVD software update
Diagnostic Software Hardware
DVD software update
Software Update.
Mongoose Update.
IMC Update 21A will not install
IMC 20C1 Software Release
IMC 20C1 Software Release
Not able to hear incoming calls with iPhone at 12.2 software.
18C - New face of InControl Touch Pro and 18C software improvements
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...
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with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...
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with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
"SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE.
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CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."
Fuel System
12 bulletinsExhaust sound enhancement vacuum pump
Exhaust sound enhancement vacuum pump
HVAC Evaporator Data Requested Upon Replacement
Fuel Filler Flap not lockable
HVAC Evaporator Data Requested Upon Replacement
Fuel sender unit fault - incorrect diagnosis.
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...
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the evaporative emission canister hose may show signs of ozone cracking.
DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...
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Range where the evaporative emission canister hose may show signs of ozone cracking.
Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...
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the evaporative emission canister hose may show signs of ozone cracking.
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES.
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CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE."
ISSUE: CUSTOMERS OR TECHNICIANS MAY REPORT THAT THE HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION CORRECTLY AND IS...
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STUCK AT 22 DEGREES CENTIGRADE OR 72 DEGREES FAHRENHEIT. CUSTOMER OR TECHNICIAN MAY ALSO SEE THE MESSAGE A/C SYSTEM IN HIBERNATION' CONDITION WAITING TO WAKE UP DISPLAYED ON THE TOUCH SCREEN.
"SITUATION: THE FUEL TANK MAY BE DIFFICULT TO FILL, WITH THE FUEL DELIVERY 'CUTTING OUT' SEVERAL TIMES.
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CAUSE: THIS MAY BE CAUSED BY AN INSUFFICIENT FLOW RATE OF THE FUEL TANK FILLER PIPE."
Tires & Wheels
7 bulletinsIssue: Wheel stud failures (fractures).
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
Issue: Wheel stud failures (fractures).
TPMS SYSTEM MIS DIAGNOSED
"ISSUE: WHEEL STUD FAILURES (FRACTURES).
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CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."
VEHICLES MAY REQUIRE REAR TOW LINK ALIGNMENT
HVAC & Climate
5 bulletinsClimate Control.
Run in specification for new A/C compressors - all models
Run in specification for new A/C compressors - all models
Climate Control System Odor.
HVAC CABIN TEMPERATURE CONTROL DOES NOT FUNCTION PROPERLY
Air Bags & Safety
3 bulletinsDiagnostic process for Drivers Airbag Warning Light
Seat belt / seat guide latching information.
"ISSUE: CUSTOMER REPORTS THAT THEY CAN HEAR A CREAKING/TICKING NOISE WHILE DRIVING COMING FROM THE SEATBELT IN THEIR F-TYPE.
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CAUSE: IN THE AS-WORN CONDITION, THE SEATBELT WEBBING CAN COME IN CONTACT WITH THE SEAT MATERIAL. THIS CONDITION CAN BE PRESENT OR NOT DEPENDING ON OCCUPANT SIZE, SHAPE AND SEAT POSITION. UNDER DYNAMIC INPUTS, THE WEBBING CAN RUB ACROSS THE SEAT MATERIAL AND CREATING A CREAKING/TICKING NOISE IN SOME CASES."
Steering
3 bulletins"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2016 MODEL YEAR F-TYPE (X152) VEHICLES WHERE THE...
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STEERING RACK TIE ROD ADJUSTMENT BAR LOCK NUTS ARE TO THE INCORRECT TORQUE SPECIFICATION. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
STEERING RACK TIE ROD ADJUSTMENT BAR LOCKING NUTS ARE TO INCORRECT TORQUE
JAGUAR: SOME VEHICLES HAVE AN INCORRECT TORQUE SPECIFICATION DUE TO STEERING RACK TIE ROD ADJUSTMENT BAR LOCK NUTS AND MUST BE CORRECTED.
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MODEL 2016 F-TYPE. *PE
Suspension
2 bulletinsTemporary Suspension of 17C Next Generation Infotainment (NGI) Download
Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
Pre-Delivery & Maintenance
1 bulletin"SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED.
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CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON THE LENS."