2023 Jaguar F-Pace TSBs
238 Technical Service Bulletins across 16 categories
Categories
Engine
61 bulletinsArduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...
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engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
The low coolant light may be illuminated/there may be a coolant leak from the engine area.
TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK
Engine Will Crank, No Start When At Operating Temperature
Engine Will Crank, No Start When At Operating Temperature
Engine replacement under warranty.
Engine Oil and Filter Change
Low coolant lamp comes on and/or leak of coolant from engine area.
Turbocharger Coolant Feed And Return Pipe O-Ring Leak
Coolant Loss Through Engine Coolant Expansion Tank Cap
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak at expansion tank cap.
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Low coolant light on or smell of coolant from engine area.
Engine Oil and Filter Change
The engine cooling pump has a visible coolant leak.
Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured...
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during a specific period, may crack causing a possible high pressure oil leak.
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Electrical system fault on instrument cluster or noise from engine.
Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners...
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and pulleys, resulting in abnormal noises coming from the engine bay.
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
Malfunction Indicator Lamp (MIL) on while driving.
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Misfire, running rough condition.
The engine oil and filter are to be replaced.
Lack of power, MIL light on, rough idle
Customer reports lack of power and/or check engine light on.
Customer reports coolant level low message on dash or a coolant leak.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Engine Noise
ENGINE PRIMARY BELT SHREDDING
Customer reports coolant level low message on dash or a coolant leak.
3.0L AJ126 Misfire on New Replacement or REMAN units.
P6 Engine Primary belt shredding - MHEV only
P6 Engine Primary belt shredding - MHEV only
ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV
ENGINE MISFIRE
Customer reports, Engine Light is on and engine running rough.
Customer reports, Engine Light is on and poor cabin heating.
P 6 ENGINE CAMSHAFT CARRIER
P 6 ENGINE CAMSHAFT CARRIER
Oil Leak Transmission Oil Cooler Pipes
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
Engine Camshaft Carrier
Engine Camshaft Carrier
Engine Camshaft Carrier
Engine Camshaft Carrier
P 6 ENGINE CAMSHAFT CARRIER
EV Mode not being available when selected by the driver (PHEV Engines)
3.0l P6 Petrol engine, where one of the camshaft carrier holeshas not been fully drilled.
3.0l P6 Petrol engine, where one of the camshaft carrier holeshas not been fully drilled.
3.0l P6 Petrol engine, where one of the camshaft carrier holeshas not been fully drilled.
3.0l P6 Petrol engine, where one of the camshaft carrier holeshas not been fully drilled.
Customer reports coolant level low message on dash or a coolant leak.
P6 ENGINE CAMSHAFT CARRIER HOLE
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
ENGINE MISFIRE OR ROUGH RUNNING
Electrical
45 bulletinsSoftware Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how...
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the harness has faulted is provided in claims.
Software Over The Air (SOTA) updates are failing to complete.
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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
Coolant fan may continue running at high speed after ignition shut-off
A battery warning light on and or electrical system failure message is displayed on instrument cluster.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Electrical system warning light will be on the instrument cluster.
Leaking windshield that caused the water ingress on the electrical component.
Near field sensing module wired updates
Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a Telematic Control...
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Unit Module (TCU) SOTA persistency clear application to be completed.
'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message...
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center, due to the 12V system not providing the correct electrical support.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
MIL lamp on the instrument cluster.
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FUEL PUMP DRIVER MODULE INOPERATIVE
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Fuel Pump Driver Module Inoperative
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...
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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter...
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Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery. The Starter Generator ControlModule (SGCM) needs to be updated to enhance the software and prevent the BISG from going into fail safe mode.
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter...
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Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery.
Radio presets clear after ignition cycle.
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Sirius XM favorites do not store.
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
The headlamps not fully functioning properly after module replacement.
Battery low warning displayed on instrument cluster and/or no-start
Redeveloped profiles.
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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
Startup Battery Reduced State of Charge
Battery low warning displayed on instrument cluster and/or no-start.
PIVI IP 36 , BECM OS 4.0.0
Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...
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Gateway Module A GWM.
PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES
Startup Battery Reduced State of Charge (SOC)
Customer reports of 12V battery issues.
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These range from battery low warning displayed to no-start.
A customer will complain about a noise / low battery light/ low coolant light and or overheating
Chassis Control Module (CHCM) Suspension Warning on Cluster
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE
MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.
CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER
Other
44 bulletinsLane Keep Assist Malfunction
While driving with satellite maps, sometimes image doesn't load fully and then comes back
INCONTROL REMOTE APP WAKE UP TIMER
There are several scenarios where the key may be set to a deactivated state.
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
After vehicle off, the fan continues to run at high speeds.
PIVI - Unable to log into InControl account in vehicle
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
PASSIVE ENTRY INTERMITTENT OPERATION
Passive Entry doesn't respond intermittently to access car.
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Have to use key buttons to get in.
MIL on Instrument cluster.
Clear SOTA Persistency
Vehicle cranks, but does not run when at operating temperature
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
Clear SOTA Persistency
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
Lane Assistance Not Available warning present on Instrument cluster.
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Lane Keep assist function not possible.
DTC repair - LKA systems
Customer states the weather app is no longer available
Pivi - Loss of GPS location and clock time
Pivi - Loss of GPS location and clock time
The wiper blades streak, smear, judder or squeak during operation
LOSS OF GPS LOCATION AND CLOCK TIME
Lack of power, MIL on.
Vehicle Will Not Charge
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
A customer may report that there is a clicking type noise coming from the front seat base while driving.
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
Accessory Belt and/or Tensioner May Become Damaged and or Adrift
Surround camera, 360 Park aid features are not operating
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
PIVI Loss of GPS location and clock time
Telematics Unable to activate during PDI
USB STICK NOT RECOGNIZED
Attachment.
Attachment.
Attachment.
Image.
Image.
PIVI PRO USB INOPERATIVE
Software & Calibration
20 bulletinsTCU Activation Failure And InControl App Inoperative After Software Update
Software Over The Air (SOTA) updates are failing to complete.
Software Over The Air (SOTA) updates are failing to complete
Software Updates
Software Updates
Software Updates
A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...
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complete.
These vehicles have now been stopped from further SOTA attempts and require a wired intervention.
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A software update to the TCU and GWM is required.
Software Updates
Software Updates CLOSED
Improvements to SOTA (Software Over The Air) capability.
SOFTWARE UPDATES
Driving Assistance and Vehicle Dynamics updates
Weather and Park & Pay Apps disappear after PIVI update
A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...
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updates for the Vehicle Domain Controller (VDC) and PIVI.
Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and...
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PIVI.
SOFTWARE UPDATES
SOFTWARE UPDATES
DVD software update
Mongoose Update.
Body & Paint
15 bulletinsThe body tail lamp assemblies where LED function may be lost intermittently when Turn Signal is operated.
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This will present as a fast flash indicator in the instrument cluster to indicate the lamp is not operating.
BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
Body tail lamp assemblies where LED function may be lost intermittently when Turn Signal is operated.
Body side tail lamp assemblies which can result in intermittent loss of turn signal output from both body and tail gate...
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lamps when in a faulted state resulting in the fast indicator in the instrument cluster.
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
The sunglass holder wont open or does not operate correctly
The roof opening panel blind will not automatically open when the roof opening panel is requested to the tilt or open...
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positions.
Roof opening panel blind will not automatically open when the roof opening panel is requested to be tilted or opened.
The roof opening panel blind will not automatically open when the roof opening panel is requested to the tilt or open...
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positions.
A customer may report that the front or rear door latch does not operate as expected.
A customer may report that the front or rear door latch does not operate as expected.
USB stick not recognized when inserted into the Front Portable Media Interface Panel
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
Infotainment
13 bulletinsUnable to select Navigation when pressing the navigation Tile on the Touchscreen.
PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...
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completes successfully.
PIVI satellite radio favorites screen displays an incorrect channel.
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Coolant Low warning displayed in the Instrument Cluster
Customers are reporting 'Stop Safely' and 'Electric Charging fault' warning messages displayed on the Instrument Panel...
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Cluster.
A customer may report that the smart key remotes intermittently do not unlock/lock the vehicle, or the message Smart...
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Key Not Found displayed on the instrument cluster
Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display
A customer may report that the smart key remotes intermittently do not unlock/lock the vehicle, or the message Smart Key...
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Not Found displayed on the instrument cluster
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...
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Parking app are inoperative.
Key Remote Will Not Unlock/ Lock Vehicle And Smart Key Not Found Message Displayed
Hybrid & EV
11 bulletinsWireless Device Charger Inoperative Post Software Update
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
There is a concern/fault with the 48Volt MHEV system.
There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN
Brakes
7 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
The parking brake switch sticks or does not work.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...
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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
Steering
6 bulletinsNew Steering Wheel - Hands On Detection (HOD) Renew
STEERING REQUIRES STEADY CORRECTION FORCE
Vehicle Requires Steady Correction Steering Force to Remain in Lane
No Power Steering Assistance at Start of Drive Cycle ADAS Warning
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...
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driving straight ahead on rough roads.
A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...
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driving straight ahead on rough roads.
Lighting
6 bulletinsIntermittent fast flash from the turn signal indicator in the instrument cluster with no output from inner and outer...
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tail lamps on the left and/or right side.
Intermittent loss of tail lamp turn signals.
There is moisture inside the headlamp lens
FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION
The E-Call light is not active after completing the Pre-Delivery inspection
Malfunction Indicator Lamp
Pre-Delivery & Maintenance
3 bulletinsIntermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
SOTA CAMPAIGN
SOTA CAMPAIGN
HVAC & Climate
2 bulletinsAir Conditioning system not operating as expected.
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In some cases,
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...
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or become inoperable every 8-10 minutes while driving.
Tires & Wheels
2 bulletinsClick Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.
Air Bags & Safety
1 bulletinA Customer may complain of an SRS system warning message being displayed on the instrument panel.
Fuel System
1 bulletinNEAR FIELD SENSING FEATURE DEGRADATION
Transmission
1 bulletin8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.