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2021 Jaguar F-Pace TSBs

418 Technical Service Bulletins across 16 categories

Engine

118 bulletins
11033240

Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...

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engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.

11021642

The low coolant light may be illuminated/there may be a coolant leak from the engine area.

11020204

TURBOCHARGER COOLANT FEED AND RETURN PIPE O- RING LEAK

11017770

Engine Will Crank, No Start When At Operating Temperature

11017769

Engine Will Crank, No Start When At Operating Temperature

11017741

Engine replacement under warranty.

11017738

Engine Oil and Filter Change

11016652

Low coolant lamp comes on and/or leak of coolant from engine area.

11015349

Turbocharger Coolant Feed And Return Pipe O-Ring Leak

11015341

Thermostat Housing Engine Coolant Leak

11015340

Thermostat Housing Engine Coolant Leak

11015339

Thermostat Housing Engine Coolant Leak

11015338

Thermostat Housing Engine Coolant Leak

11015273

Low engine coolant lamp warning on instrument panel and/or coolant leak.

11012401

Low coolant light on or smell of coolant from engine area.

11011720

Engine Oil and Filter Change

11011023

The engine cooling pump has a visible coolant leak.

11010407

ENGINE OIL AND FILTER CHANGE

11010197

Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured...

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during a specific period, may crack causing a possible high pressure oil leak.

11008687

Engine Oil and Filter Change

11008632

Low coolant light on or visible signs of engine coolant on or around the coolant pump.

11007185

Electrical system fault on instrument cluster or noise from engine.

11006164

Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge.

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The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.

11006113

Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge.

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The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.

11006108

Certain vehicles are experiencing split/damaged accessory drive belts and worn/damaged accessory drive belt tensioners...

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and pulleys, resulting in abnormal noises coming from the engine bay.

11006072

Low coolant light on or smell of coolant from engine area.

11003798

On certain vehicles, the cylinder block vacuum pipe blanking plug may become detached, resulting in an engine oil leak...

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and stress on crank case breather system.

11003769

Low coolant light on or smell of coolant from engine area.

11001260

On certain vehicles, the cylinder block vacuum pipe blanking plug may become detached, resulting in an engine oil leak...

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and stress on crank case breather system. A replacement of the blanking plug is required.

11001163

Malfunction Indicator Lamp (MIL) on while driving.

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Misfire, running rough condition.

11001162

The engine oil and filter are to be replaced.

10252760

Lack of power, MIL light on, rough idle

10244864

Customer reports lack of power and/or check engine light on.

10243675

Customer reports coolant level low message on dash or a coolant leak.

10240354

MISFIRE OR ROUGH RUNNING

10240353

MISFIRE OR ROUGH RUNNING

10240295

Engine Noise

10240214

ENGINE PRIMARY BELT SHREDDING

10237533

Customer reports coolant level low message on dash or a coolant leak.

10237522

The engine will not start due to a communication issue between the Instrument Panel Cluster Control Module(IPC) and the...

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Body Control Module (Body Control Module (BCM)).

10233822

3.0L AJ126 Misfire on New Replacement or REMAN units.

10233816

Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present

10233814

P6 Engine Primary belt shredding - MHEV only

10233813

P6 Engine Primary belt shredding - MHEV only

10233807

ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV

10233802

On certain vehicles, the cylinder block vacuum pipe blanking plug may become detached, resulting in an engine oil leak...

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and stress on crank case breather system.

10233797

On certain vehicles, the cylinder block vacuum pipe blanking plug may become detached, resulting in an engine oil leak...

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and stress on crank case breather system.

10232701

ENGINE MISFIRE

10232683

Engine Oil Leak From Cylinder Head

10232682

Blanking Plug Oil Leak

10232667

Customer reports, Engine Light is on and engine running rough.

10232633

Customer reports, Engine Light is on and poor cabin heating.

10231467

Oil Leak Transmission Oil Cooler Pipes

10231464

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

10230481

Emissions Recall - Electric Supercharger - Intermittent Operation

10229589

EV Mode not being available when selected by the driver (PHEV Engines)

10228714

Customer reports coolant level low message on dash or a coolant leak.

10227335

Customer reports coolant level low message on dash or a coolant leak.

10225904

Customer reports that low coolant lamp on, coolant leak.

10222498

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

10222495

Coolant warning light and/or coolant leaking from vehicle.

10219312

ELECTRIC SUPERCHARGER INTERMITTENT OPERATION

10218879

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

10218878

Coolant warning light and/or coolant leaking from vehicle.

10217082

Engine Oil Leak From Cylinder Head

10211157

ENGINE MISFIRE OR ROUGH RUNNING

10211150

ENGINE MISFIRE OR ROUGH RUNNING

10211149

ENGINE MISFIRE OR ROUGH RUNNING

10211123

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...

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be on the cluster

10209997

Thermostat coolant leak

10207632

Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...

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ahead on rough roads.

10207631

Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...

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ahead on rough roads.

10207622

Front Suspension Knocking Noise

10207620

Front Suspension Knocking Noise

10206284

Coolant leak from Thermostat

10206269

Front Suspension Knocking Noise

10206263

Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.

10206256

AJ20-P4 engine- Coolant leak from Thermostat

10204149

INGENIUM I6 3.0L Petrol - PCV Cover Valve - Poor Idle

10204118

ENGINE TO BODY GROUND CABLE LOOSE

10204088

The engine ground cable located on the left side of the engine may be loose.

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This can lead to a MIL and difficulty starting the engine. The ground fastener is to be inspected and torqued or replaced as required.

10202945

Coolant leak from Thermostat

10202934

Engine to body ground cable loose.

10202853

Seat Power Height Adjustment Motor Inoperative

10202852

Seat Power Fore/Aft Motor Inoperative

10202851

Seat Recliner Motor Inoperative

10202830

Timing chain replacement VVT Service Part Incorrectly Boxed

10202009

ELECTRIC SUPERCHARGER-INTERMITTENT OPERATION

10202004

ELECTRIC SUPERCHARGER-INTERMITTENT OPERATION

10200817

SUSPENDED -- ENGINE NO-START

10200781

A customer may report that there is a cyclical knocking or judder type noise when braking.

10200774

Customer states check engine light is illuminated.

10200770

Customer States engine runs rough with MIL illuminated.

10199971

A customer may report that there is a cyclical knocking or judder type noise when braking.

10199075

Check Engine MIL is illuminated.

10199057

Check Engine MIL is illuminated.

10199023

MIL and reduced engine performance.

10199022

The Malfunction Indicator Lamp (MIL) may be illuminated on the instrument Panel Cluster (IC) and reduced performance...

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may be experienced due to an intermittent internal short circuit within the electric supercharger circuit board.

10191873

The Check Engine MIL is illuminated.

10190082

Malfunction Indicator Lamp (MIL)/Check Engine Light (CEL)

10190036

Check Engine MIL

10190033

Check Engine MIL

10190008

Rattle From Engine Bay

10188507

The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).

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Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM).

10188499

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

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standing for 24 to 60 hours.

10188065

Front Suspension Knocking Noise - Upper Control Arm

10186723

There is a noise coming from the engine bay.

10185405

The engine is running rough.

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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.

10185401

There is a rattle noise coming from the engine bay.

10182370

The Check Engine Lamp is illuminated.

10182345

The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button.

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There is a flashing D in the instrument cluster.

10180948

There is a squeak from the engine at startup or shut down.

10180946

The engine fan will run sometimes after the engine is shut off.

10178136

RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION

10178068

Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.

10177175

There is a noise from the engine.

10177155

There is a noise from the engine which can vary from a squealing to rattling/bearing noise.

10177147

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

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experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.

Other

86 bulletins
11030964

While driving with satellite maps, sometimes image doesn't load fully and then comes back

11030963

INCONTROL REMOTE APP WAKE UP TIMER

11030962

There are several scenarios where the key may be set to a deactivated state.

11030752

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

11028602

After vehicle off, the fan continues to run at high speeds.

11027546

PIVI - Unable to log into InControl account in vehicle

11027470

Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.

11027468

PASSIVE ENTRY INTERMITTENT OPERATION

11021652

Passive Entry doesn't respond intermittently to access car.

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Have to use key buttons to get in.

11020209

MIL on Instrument cluster.

11019146

Clear SOTA Persistency

11018311

Vehicle cranks, but does not run when at operating temperature

11018301

AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM

11017919

Clear SOTA Persistency

11006064

PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION

10251428

Lane Assistance Not Available warning present on Instrument cluster.

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Lane Keep assist function not possible.

10246316

DTC repair - LKA systems

10244861

Customer states the weather app is no longer available

10243679

The wiper blades streak, smear, judder or squeak during operation

10243673

LOSS OF GPS LOCATION AND CLOCK TIME

10242019

Lack of power, MIL on.

10240278

Vehicle Will Not Charge

10239049

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...

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Emergency Call being activated.

10237540

A customer may report that there is a clicking type noise coming from the front seat base while driving.

10232629

B LANKING P LUG OI L L EAK

10227340

Customers will be reporting a squeaking noise inside the cabin.

10226095

Accessory Belt and/or Tensioner May Become Damaged and or Adrift

10226094

Accessory Belt and/or Tensioner May Become Damaged and or Adrift

10226093

Accessory Belt and/or Tensioner May Become Damaged and or Adrift

10225901

Surround camera, 360 Park aid features are not operating

10222704

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

10222702

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222701

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222689

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

10222493

PIVI Loss of GPS location and clock time

10219234

USB STICK NOT RECOGNIZED

10215544

Driveline Noise or Vibration

10212974

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10212845

Attachment.

10212844

Attachment.

10212843

Attachment.

10212838

Image.

10212837

Image.

10211153

PIVI PRO USB INOPERATIVE

10211119

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10211118

AIR LEAK WITHIN CRANKCASE VENTILATION SYSTEM

10210966

AIR LEAK CRANKCASE VENTILATION SYSTEM

10209995

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10208499

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10207619

Seat Mounted Seat Switches Not Working

10207611

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10206274

Customers may experience limited acceleration during a kick-down event when fully depressing the accelerator.

10206268

Seat Mounted Seat Switches Not Working

10206254

Surround camera; 360 Park Aid features or any of the feature is not operating.

10204152

Seat mounted seat switches Seats not moving

10204126

A customer may report a side object detection fault.

10202948

Blind Spot Monitor Issue

10202947

Blind Spot Monitor Issue

10202837

Customer symptom of vehicle running rough and/or MIL illumination

10202145

Reduced or a lack of Power Assistance at start up

10202136

MIL ILLUMINATED

10202100

Customer symptom of vehicle running rough and/or MIL illumination

10202021

NON-START

10202020

ICE/SNOW/RAIN DRIVE MODE NOT RESETTING

10202013

PIVI VEHICLE SHARED SECRET DECRYPTION

10202012

JAGUARDRIVE CONTROL (JDC) MODES NOT RESETTING

10202010

NON-START

10202005

JAGUARDRIVE CONTROL (JDC) MODES NOT RESETTING

10200907

Connectivity functions are no longer working.

10200906

Key remote functions and/or passive entry stopped working.

10199074

The vehicle does not Eco Stop.

10199072

Unable to log into InControl Account.

10199024

MISSING ACTIVITY KEY

10199021

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where, due the...

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global chip shortage, the Activity Key for the vehicle cannot be supplied.

10195336

MISSING ACTIVITY KEYS

10195331

Missing Activity Key

10194726

Smart key inoperative

10191869

Customer received unknown error when trying to log into Pivi profile

10191868

Customer is unable to log into InControl Account after account creation

10190001

Pivi IP27.2 (OS 2.0.6)

10189737

The towing eye cover has been manufactured away from the required specification.

10188070

Wifi, Incontrol App, Telematics not found.

10186778

Front Towing Eye Cover / Undershield Fitment

10186756

Front Towing Eye Cover / Undershield Fitment

10177180

There is a noise from the front of the car.

10177156

The low coolant warning is on in the car.

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There is a leak under the front of the car.

Electrical

62 bulletins
11035675

Exhaust System Oxygen (O2) Sensors - Extended Warranty

11033395

Software Over The Air (SOTA) updates are failing to complete.

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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

11033272

Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how...

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the harness has faulted is provided in claims.

11033242

Body Control Module (BCM) does not fully meet US importation requirements.

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The BCM requires replacement with a new component which fully meets the US importation requirements.

11029850

Software Over The Air (SOTA) updates are failing to complete.

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Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

11029576

12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)

11029556

Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.

11027539

Coolant fan may continue running at high speed after ignition shut-off

11027472

A battery warning light on and or electrical system failure message is displayed on instrument cluster.

11020397

Near Field Sensing Module (NFSM) Wired Updates

11019319

Near Field Sensing Module (NFSM) Wired Updates

11019270

Near Field Sensing Module (NFSM) Wired Updates

11017947

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

11017931

Near Field Sensing Module (NFSM) Wired Updates

11017776

Door zone module - quiescent drain

11017749

Electrical system warning light will be on the instrument cluster.

11017740

Leaking windshield that caused the water ingress on the electrical component.

11016801

Near field sensing module wired updates

11016693

Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).

11016676

Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a Telematic Control...

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Unit Module (TCU) SOTA persistency clear application to be completed.

11016655

Door zone module - quiescent drain

11016650

'Stop Safely Electrical Fault Detected' warning message displayed in the message center.

11015354

Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message...

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center, due to the 12V system not providing the correct electrical support.

11015295

Near Field Sensing Module (NFSM) Wired Updates

11015289

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

11013979

Near Field Sensing Module (NFSM) Wired Updates

11012685

Near Field Sensing Module (NFSM) Wired Updates

11011530

Near Field Sensing Module (NFSM) Wired Updates

11011026

MIL lamp on the instrument cluster.

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FUEL PUMP DRIVER MODULE INOPERATIVE

11010404

Near Field Sensing Module (NFSM) Wired Updates

11010403

Door Zone Module - Quiescent Drain

11010319

NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES

11010311

Fuel Pump Driver Module Inoperative

11008682

Near Field Sensing Module (NFSM) Wired Updates

11008679

Door Zone Module - Quiescent Drain

11008614

'Stop Safely Electrical Fault Detected' warning message on the instrument panel.

11008611

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

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specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required

11007470

Door Zone Module - Quiescent Drain

11007176

concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.

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The requires BCM replacement with a new component which fully meets the US importation requirements.

11003814

Door Zone Module - Quiescent Drain Publication

11001265

A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...

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depleted battery State of Charge due to the door modules staying awake. Retailers will perform a software update to all door modules.

10252758

Radio presets clear after ignition cycle.

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Sirius XM favorites do not store.

10244958

The headlamps not fully functioning properly after module replacement.

10243682

Battery low warning displayed on instrument cluster and/or no-start

10243670

A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a...

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depleted battery State of Charge due to the door modules staying awake.

10240358

Redeveloped profiles.

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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.

10240210

Battery low warning displayed on instrument cluster and/or no-start.

10240206

PIVI IP 36 , BECM OS 4.0.0

10239025

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...

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Gateway Module A GWM.

10239013

PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES

10235433

Customer reports of 12V battery issues.

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These range from battery low warning displayed to no-start.

10227338

A customer will complain about a noise / low battery light/ low coolant light and or overheating

10226071

Chassis Control Module (CHCM) Suspension Warning on Cluster

10222678

HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE

10219237

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

10219020

CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER

10211120

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...

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sitting.

10204159

AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and...

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HotSpot Functionality WiFI hotspot appears but no data connection is available issue as been fixed INSTRUMENT PANEL CLUSTER CONTROL MODULE (IPC) Fixing of flickering IPC for media information NAVIGATION Navigation improvements for freezes and slow boot ups The map view intermittently changing the zoom and switching 2D, 3D layout selection without user input is now corrected Japan market Navigation can now be launched from the home screen Navigation location tracking freezing during a drive cycle issue is now corrected Issue from last software update that locks the map to a default location has been corrected PERSONALISATION Improvement in stability of personalisation features SOFTWARE OVER THE AIR (SOTA) Improved robustness of system performance after a SOTA Update Improved robustness of firmware updates after a SOTA Update SPEECH Improved speech recognition SYSTEM Improvement in system stability in terms of System reset Improvement in general system stability Improvements in acoustic reliability / Audio loss Improvements in robustness in data persistency Graphical Improvements for placeholder screens and overlapping Text TELEMATICS Improvement in stability of the activation and deactivation of telematics services TOW BAR Improvement in Tow Bar functionality

10200975

MHEV 48V Battery SoC (state of charge) Discharging Issues

10199911

BECM offline after programming.

10199824

Affected vehicles may experience a no-start due to a CANBUS communications concern between the Body control module and...

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the Instrument cluster.

10199796

NON-START DUE TO COMMUNICATION ISSUE BETWEEN IPC AND BCM

Infotainment

37 bulletins
11035733

Unable to select Navigation when pressing the navigation Tile on the Touchscreen.

11028600

PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY

11020207

The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...

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completes successfully.

11015360

PIVI satellite radio favorites screen displays an incorrect channel.

11015252

PIVI SATELLITE RADIO CHANEL DISPLAY FAULT

11010266

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

10242033

Coolant Low warning displayed in the Instrument Cluster

10235430

Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display

10232710

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

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Parking app are inoperative.

10225902

SOS Limited Availability or SOS Not available warning message displayed

10206255

Navigation voice guidance no longer operational after latest NGI update

10206169

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...

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vehicles.

10206167

Voice guidance concerns when using Apple CarPlay.

10204122

Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard

10204121

Improvements/Fixes Improvement in system stability Improvements in acoustic reliability / Audio loss Graphical...

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Improvements Flickering cluster for media info Improved Speech support for features like Weather, Nav Poor Speech recognition Improvement in stability of personalization features Introduction of IP oriented Sirius XM functionality Improvement in Tow Bar functionality Robustness in SW Performance post SOTA Update Robustness in firmware updates post SOTA update Navigation improvements Improved Wi-Fi / Hotspot Functionality

10204103

A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...

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connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.

10204091

A potential issue has been identified on specific vehicles where, in locations where the vehicle has poor or no network...

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connection, vehicles may experience intermittent resetting of the navigation system, following a recent Map Over The Air (MOTA) update. The navigation screen displayed on the Touchscreen will revert to the PIVI home screen and the navigation screen displayed in the instrument cluster panel will revert to displaying the manufacturer's logo. The system will self-recover and navigation will resume, however this fault may re-occur if the vehicle maintains poor or no network connection. No other vehicle features or systems are affected.

10204087

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...

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vehicles.

10204086

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...

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Waze.

10202944

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

10202824

Navigation voice guidance no longer operational after latest NGI update

10202081

Navigation voice guidance no longer operational after latest NGI update

10200908

Navigation voice guidance no longer operational after latest NGI update

10199909

Navigation voice guidance no longer operational after latest NGI update

10199905

Request for software update shown on touchscreen

10199070

Navigation displays current location as Berlin, Germany.

10199067

Owners may report that when attempting to sign-in to an InControl account on the PIVI system, an 'Unable to Connect...

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(401)' or 'Unable to Connect (015)' error message may be displayed. Connected infotainment features will also not function.

10199054

Navigation voice guidance is not working with Apple CarPlay

10199053

Infotainment Updates

10199045

Owners may report that when attempting to sign-in to an InControl account on the PIVI system, an 'Unable to Connect...

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(401)' or 'Unable to Connect (015)' error message may be displayed. Connected infotainment features will also not function.

10199028

Washer Fluid Low Message Displayed When Washer Bottle Full

10199017

When attempting to sign-in to an InControl account on the PIVI system, an 'Unable to Connect (401)' or 'Unable to...

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Connect (015)' error message may be displayed on the touchscreen. Connected infotainment features will also not function.

10191866

NAVIGATION DISPLAYS CURRENT LOCATION IS BERLIN, GERMANY

10191861

Infotainment Updates

10190063

Navigation Voice Control does not function

10188045

Pivi Pro navigation map data fails to install from USB device to vehicle

10188039

Pivi Pro navigation map data fails to install from USB device to vehicle

Software & Calibration

24 bulletins
11037118

TCU Activation Failure And InControl App Inoperative After Software Update

11032420

Software Over The Air (SOTA) updates are failing to complete.

11031091

Software Over The Air (SOTA) updates are failing to complete

11020398

Software Updates

11019320

Software Updates

11019271

Software Updates

11016704

A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...

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complete.

11013969

These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

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A software update to the TCU and GWM is required.

11008447

Software Updates

11008443

Software Updates CLOSED

11006124

Improvements to SOTA (Software Over The Air) capability.

11003802

SOFTWARE UPDATES

10243720

Driving Assistance and Vehicle Dynamics updates

10243687

Weather and Park & Pay Apps disappear after PIVI update

10240192

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...

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updates for the Vehicle Domain Controller (VDC) and PIVI.

10239024

Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and...

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PIVI.

10239011

SOFTWARE UPDATES

10239010

SOFTWARE UPDATES

10228531

DVD software update

10212857

Mongoose Update.

10204120

Affected vehicles will require software updates to the TCU & ICCM using Pathfinder to enable future SOTA updates and to...

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install the latest PIVI IP31 software

10199910

Customer states downloaded software will not install

10191872

There was a flashing D when slowing to a stop.

10191867

IMC Update 21A will not install

Body & Paint

15 bulletins
11027465

The body tail lamp assemblies where LED function may be lost intermittently when Turn Signal is operated.

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This will present as a fast flash indicator in the instrument cluster to indicate the lamp is not operating.

11027464

BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES

11011034

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

11008625

A customer may report that the windshield wipers stop up on the windshield when turned off.

11007416

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

10243681

The sunglass holder wont open or does not operate correctly

10239035

A customer may report that the front or rear door latch does not operate as expected.

10239019

A customer may report that the front or rear door latch does not operate as expected.

10222492

USB stick not recognized when inserted into the Front Portable Media Interface Panel

10210018

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

10199791

The trailer lamps may not operate as expected.

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The trailer turn signal indicator on the Instrument Panel Cluster (IPC) will not be illuminated if the trailer turn signal lamps are not operating. For all other trailer lamps, any failure can only be observed by a visual inspection of the trailer lamps.

10199082

A customer may report that the exterior door handle does not fully retract in the flush position in freezing temperatures.

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(This does not affect door latch operation.)

10191877

A customer may report that the front tow eye cover does not fit properly on vehicles with the Black Pack trim option.

10190073

Floor Ground Stud Corrosion

10182379

Customers report the panoramic roof glass opening panel/sunblind has lost its one-touch operation.

Hybrid & EV

14 bulletins
11030743

Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices

11029600

There is a concern with the 48Volt charging system(DC/DC) with the vehicle.

11029598

There is a concern/fault with the 48Volt MHEV system.

11028601

There is a concern with the 48Volt charging system(DC/DC) with the vehicle.

10229588

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10229587

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227462

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227460

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10225903

MHEV DC/DC Converter Squeaking noise from Cabin

10222695

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

10222694

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

10202823

The wireless phone charger is not working with iPhone 12

10199906

Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature

10185390

No cabin heating while running in vehicle in EV mode.

Lighting

12 bulletins
11027542

Intermittent fast flash from the turn signal indicator in the instrument cluster with no output from inner and outer...

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tail lamps on the left and/or right side.

11027514

Intermittent loss of tail lamp turn signals.

10244963

There is moisture inside the headlamp lens

10242017

FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION

10240205

The E-Call light is not active after completing the Pre-Delivery inspection

10229596

Malfunction Indicator Lamp

10208504

Charge warning light on, MIL light

10200980

MALFUNCTION INDICATOR LAMP (MIL)

10200979

MALFUNCTION INDICATOR LAMP (MIL)

10194719

Malfunction Indicator Lamp

10190059

Automatic High Beam Disabled

10189739

After a short sleep cycle the auto high beam menu is set to disabled and the auto high beam feature will not operate,...

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with no ability to override this option.

Steering

11 bulletins
11029603

STEERING REQUIRES STEADY CORRECTION FORCE

11028608

Vehicle Requires Steady Correction Steering Force to Remain in Lane

11027537

No Power Steering Assistance at Start of Drive Cycle ADAS Warning

10215545

Transfer Case Judder with Steering Input Applied

10212984

Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed

10211136

A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...

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driving straight ahead on rough roads.

10210013

A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...

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driving straight ahead on rough roads.

10208753

Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.

10204127

A customer may report a noise from the front suspension when driving at low speeds with steering input applied.

10202844

Reduced or Lack of Steering Assistance on Start-up

10202105

Reduced or Lack of Steering Assistance on Start-up

Brakes

11 bulletins
11016648

There have been several FRED submissions for a customer allegation of brake judder/vibration.

11016647

There have been several FRED submissions for a customer allegation of a brake noise concern.

11016646

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

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instrument cluster.

11015331

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

11015330

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

11015275

The parking brake switch sticks or does not work.

10248645

Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...

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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.

10199038

Brake noise and Judder felt through the floor during braking.

10199037

Brake noise and Judder felt through the floor during braking.

10199036

Brake noise and Judder felt through the floor during braking.

10199035

Brake noise and Judder felt through the floor during braking.

HVAC & Climate

7 bulletins
11022439

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...

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or become inoperable every 8-10 minutes while driving.

10188100

Poor Air Flow From Rear Face Vents On 4 Zone Climate

10188098

Poor Air Flow From Rear Face Vents On 4 Zone Climate

10187965

AIR CONDITIONING (A/C) COMPRESSOR BOLTS INCORRECTLY TORQUED

10185317

Air Conditioning operating Intermittently.

10185316

Air Conditioning operating Intermittently.

10185164

A customer may report the air conditioning system is not cooling intermittently.

Tires & Wheels

7 bulletins
10226070

Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

10226069

Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

10202133

CLICKING NOISE FROM FRONT WHEEL AREA

10202132

CLICKING NOISE FROM FRONT WHEEL AREA

10194723

Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

10194722

Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

10177154

There is a noise when turning or accelerating.

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There is a judder when turning. The tires jump when turning.

Pre-Delivery & Maintenance

5 bulletins
11035737

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

10251540

Extended warranty on DMTL Pumps 2020MY to 2021MY.

10219483

SOTA CAMPAIGN

10219326

SOTA CAMPAIGN

10177197

Suspended Campaign H291

Fuel System

5 bulletins
10222680

NEAR FIELD SENSING FEATURE DEGRADATION

10212968

EMISSIONS RECALLS

10212966

EMISSIONS RECALLS

10210958

EMISSIONS RECALLS

10204150

Near Field Sensing feature degradation (Surround camera; 360 Park Aid)

Transmission

3 bulletins
10210107

8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.

10202827

Transmission fluid leaks

10200772

Customer states harsh shift, transmission warning lamp.

Air Bags & Safety

1 bulletin
10252768

A Customer may complain of an SRS system warning message being displayed on the instrument panel.