2020 Jaguar F-Pace TSBs

Engine Will Crank, No Start When At Operating Temperature

Engine Will Crank, No Start When At Operating Temperature

Engine replacement under warranty.

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Low engine coolant lamp warning on instrument panel and/or coolant leak.

Low coolant light on or smell of coolant from engine area.

The engine cooling pump has a visible coolant leak.

Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.

Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured...

Low coolant light on or visible signs of engine coolant on or around the coolant pump.

Electrical system fault on instrument cluster or noise from engine.

On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...

Low coolant light on or smell of coolant from engine area.

On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...

Low coolant light on or smell of coolant from engine area.

Malfunction Indicator Lamp (MIL) on while driving.

Lack of power, MIL light on, rough idle

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

Customer reports lack of power and/or check engine light on.

MISFIRE OR ROUGH RUNNING

MISFIRE OR ROUGH RUNNING

Engine Noise

ENGINE PRIMARY BELT SHREDDING

Customer reports coolant level low message on dash or a coolant leak.

3.0L AJ126 Misfire on New Replacement or REMAN units.

Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present

P6 Engine Primary belt shredding - MHEV only

P6 Engine Primary belt shredding - MHEV only

ENGINE PRIMARY BELT SHREDDING - P6-3.0L MHEV

ENGINE MISFIRE

Customer reports, Engine Light is on and engine running rough.

Customer reports, Engine Light is on and poor cabin heating.

Oil Leak Transmission Oil Cooler Pipes

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

EV Mode not being available when selected by the driver (PHEV Engines)

Customer reports coolant level low message on dash or a coolant leak.

Customer reports coolant level low message on dash or a coolant leak.

Customer reports that low coolant lamp on, coolant leak.

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

Coolant warning light and/or coolant leaking from vehicle.

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

Coolant warning light and/or coolant leaking from vehicle.

ENGINE MISFIRE OR ROUGH RUNNING

ENGINE MISFIRE OR ROUGH RUNNING

ENGINE MISFIRE OR ROUGH RUNNING

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...

Thermostat coolant leak

Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...

Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...

Front Suspension Knocking Noise

Front Suspension Knocking Noise

Coolant leak from Thermostat

Front Suspension Knocking Noise

Customer symptom of idle speed instability, RPM higher than expected, or check engine light illuminated.

AJ20-P4 engine- Coolant leak from Thermostat

INGENIUM I6 3.0L Petrol - PCV Cover Valve - Poor Idle

Coolant leak from Thermostat

Seat Power Height Adjustment Motor Inoperative

Seat Power Fore/Aft Motor Inoperative

Seat Recliner Motor Inoperative

Timing chain replacement VVT Service Part Incorrectly Boxed

Customer states check engine light is illuminated.

Customer States engine runs rough with MIL illuminated.

Check Engine MIL is illuminated.

Check Engine MIL is illuminated.

Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic...

Check Engine MIL

Check Engine MIL

Rattle From Engine Bay

The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC).

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Front Suspension Knocking Noise - Upper Control Arm

There is a noise coming from the engine bay.

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

The engine is running rough.

There is a rattle noise coming from the engine bay.

A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the...

A vibration can be felt in the passenger compartment when starting the engine or when stationary with the engine at...

A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute...

Variable Camshaft Timing (VCT) Solenoids

Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...

Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...

The engine fan runs excessively.

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

The Check Engine Lamp is illuminated.

The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button.

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

There is a squeak from the engine at startup or shut down.

The engine fan will run sometimes after the engine is shut off.

Service replacement engines may require a balance shaft update prior to fitment.

The engine will shut off at a stop and restart immediately by using the start button.

The Check Engine MIL is on.

There is a noise from the engine.

The Check Engine MIL is on.

RE-LAUNCHED CAMPAIGNS N451 & H291 AJ20P ENGINE COOLANT PUMP OPERATION

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.

EXCESSIVE ENGINE COOLING FAN NOISE

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

There is a noise from the engine.

There is a noise from the engine which can vary from a squealing to rattling/bearing noise.

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)

There is a loud noise from the front of the vehicle.

A loud noise can be heard coming from the engine compartment.

The Check Engine MIL is on.

There is a noise from the engine.

InControl Remote App does not update vehicle location or show correct vehicle status.

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

A vibration can be felt in the passenger compartment when starting the engine or when stationary with the engine at...

The Check Engine MIL is on.

Engine MIL on

The Check Engine MIL is on.

The Check Engine MIL is on.

The Check Engine MIL is on There is a noise from the engine

Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

After vehicle off, the fan continues to run at high speeds.

MIL on Instrument cluster.

The wiper blades streak, smear, judder or squeak during operation

Lack of power, MIL on.

Vehicle Will Not Charge

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...

A customer may report that there is a clicking type noise coming from the front seat base while driving.

Customers will be reporting a squeaking noise inside the cabin.

Accessory Belt and/or Tensioner May Become Damaged and or Adrift

Accessory Belt and/or Tensioner May Become Damaged and or Adrift

Accessory Belt and/or Tensioner May Become Damaged and or Adrift

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

OBD TEST FAILURE

Driveline Noise or Vibration

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Seat Mounted Seat Switches Not Working

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Seat Mounted Seat Switches Not Working

Seat mounted seat switches Seats not moving

MIL ILLUMINATED

Connectivity functions are no longer working.

Key remote functions and/or passive entry stopped working.

The vehicle does not Eco Stop.

Smart key inoperative

Pivi IP27.1 (OS 2.0.6)

TCU v19.2

Pivi IP27.2 (OS 2.0.6)

TCU v19.2

Creak Noise From Front Bulkhead

DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE

There is a droning or rhythmic thumping noise from the vehicle.

The low coolant warning is on in the car.

There is a noise from the front of the car.

The low coolant warning is on in the car.

There is a noise on turns.

There is a leak from the vehicle.

The vehicle will not start.

Web Browser functionality is not available.

Voice control is not able to locate destination entry.

SOTA download does not complete first time through

Customer is able to unlock and lock the vehicle but not able to start vehicle

TCU_3 Programming failures

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

Unable to select Navigation when pressing the navigation Tile on the Touchscreen.

This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...

NGI Infotainment Class Action Settlement

Infotainment Master Controller (IMC) Extended Warranty

Infotainment Master Controller (IMC) Extended Warranty

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may...

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

A Coolant Level Low message may be displayed on the Instrument Panel Cluster(IPC) and/or a fluid leak is visible under...

SOS Limited Availability or SOS Not available warning message displayed

Navigation voice guidance no longer operational after latest NGI update

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...

Voice guidance concerns when using Apple CarPlay.

Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

Navigation voice guidance no longer operational after latest NGI update

Navigation voice guidance no longer operational after latest NGI update

Navigation voice guidance no longer operational after latest NGI update

Navigation voice guidance no longer operational after latest NGI update

Navigation voice guidance is not working with Apple CarPlay

Infotainment Updates

Washer Fluid Low Message Displayed When Washer Bottle Full

Infotainment Updates

Navigation Voice Control does not function

A 'Coolant Level Low' message may be displayed on the Instrument Panel Cluster (IPC)and/or a fluid leak is visible under...

20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...

JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...

JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...

Popping sound or crackling noise from the audio system while in use.

Popping sound or crackling noise from the audio system while in use.

XM radio is inop.

XM radio is inop.

Popping sound or crackling noise from the audio system while in use.

Pop Noise From Audio Output

Customer states there is no audio output from the speakers on all sources.

Customer complaint in regards to Infotainment system.

Popping sound or crackling noise from the audio system while in use.

Customer may state there is no audio present or volume control.

Customer may state there is no audio present or volume control.

Customer may state there is a pop noise or crackle when playing the audio.

Customer states there is no audio output from the speakers on all sources

Customer states there is no audio output from the speakers on all sources

Popping sound or crackling noise from the audio system while in use.

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...

Popping sound or crackling noise from the audio system while in use.

Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...

Customer states there is no audio output from the speakers on all sources.

Popping sound or crackling noise from the audio system while in use.

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...

Customer states there is no audio output from the speakers on all sources

Popping sound or crackling noise from the audio system while in use.

Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

Exhaust System Oxygen (O2) Sensors - Extended Warranty

Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how...

Body Control Module (BCM) does not fully meet US importation requirements.

12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)

Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.

Coolant fan may continue running at high speed after ignition shut-off

A battery warning light on and or electrical system failure message is displayed on instrument cluster.

Leaking windshield that caused the water ingress on the electrical component.

Powertrain Control Module (PCM) Software Update

'Stop Safely Electrical Fault Detected' warning message displayed in the message center.

Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message...

BCM replacement with a new component which fully meets the US importation requirements.

A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.

The BCM requires replacement with a new component which fully meets the US importation requirements.

Powertrain Control Module (PCM) Software Update

MIL lamp on the instrument cluster.

Body Control Module (BCM) does not fully meet US importation requirements.

Fuel Pump Driver Module Inoperative

Powertrain Control Module (PCM) Software Update

A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.

'Stop Safely Electrical Fault Detected' warning message on the instrument panel.

Powertrain Control Module (PCM) Software Update

A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.

concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements.

Battery low warning displayed on instrument cluster and/or no-start

Battery low warning displayed on instrument cluster and/or no-start.

Customer reports of 12V battery issues.

A customer will complain about a noise / low battery light/ low coolant light and or overheating

Chassis Control Module (CHCM) Suspension Warning on Cluster

HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

CHASSIS CONTROL MODULE (CHCM) SUSPENSION WARNING ON CLUSTER

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...

4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...

BECM offline after programming.

Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running...

When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

QUIESCENT DRAIN ON STARTUP BATTERY

Customer reports that the vehicle will not start or has a low battery warning on the cluster.

Not able to start vehicle due to dead battery after a state mandated inspection test.

Quiescent battery drain due to TCU module.

Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.

Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation.

There is a concern with the 48Volt charging system(DC/DC) with the vehicle.

There is a concern/fault with the 48Volt MHEV system.

There is a concern with the 48Volt charging system(DC/DC) with the vehicle.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter Squeaking noise from Cabin

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

The wireless phone charger is not working with iPhone 12

Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature

No cabin heating while running in vehicle in EV mode.

JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile...

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

A customer may report that the windshield wipers stop up on the windshield when turned off.

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

The sunglass holder wont open or does not operate correctly

A customer may report that the front or rear door latch does not operate as expected.

A customer may report that the front or rear door latch does not operate as expected.

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

Floor Ground Stud Corrosion

A customer may report that the roof opening panel or the roof blind does not operate with the one touch feature.

Customers report the panoramic roof glass opening panel/sunblind has lost its one-touch operation.

A creak noise may be evident from the center of the instrument panel.

Potential water corrosion in junction box may cause a no start condition

The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear.

Jaguar have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed.

Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.

Malfunction Indicator Lamp (MIL) may illuminate

Malfunction Indicator Lamp (MIL) may illuminate

There is moisture inside the headlamp lens

Malfunction Indicator Lamp

Charge warning light on, MIL light

MALFUNCTION INDICATOR LAMP (MIL)

MALFUNCTION INDICATOR LAMP (MIL)

Malfunction Indicator Lamp

Automatic High Beam Disabled

To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.

Improvements to SOTA (Software Over The Air) capability.

Weather and Park & Pay Apps disappear after PIVI update

DVD software update

Mongoose Update.

There was a flashing D when slowing to a stop.

IMC Update 21A will not install

IMC 20C1 Software Release

IMC 20C1 Software Release

EFFECTIVE JUNE 10TH 2020 .

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software

Transfer Case Judder with Steering Input Applied

Transfer Case Judder with Steering Input Applied

Customer concern will be a Judder/Vibration when a right or left steering input is applied at low speed

A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...

A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...

Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.

A customer may report a noise from the front suspension when driving at low speeds with steering input applied.

Reduced or Lack of Steering Assistance on Start-up

Reduced or Lack of Steering Assistance on Start-up

Extended warranty on DMTL Pumps 2020MY to 2021MY.

Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been...

Suspended Campaign H291

Service Actions H291 and N451 Temporarily Suspended

Service Actions H291 and N451 Temporarily Suspended

Customer states not able to start vehicle after state inspection test is performed.

Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.

Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

CLICKING NOISE FROM FRONT WHEEL AREA

CLICKING NOISE FROM FRONT WHEEL AREA

Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

There is a noise when turning or accelerating.

There have been several FRED submissions for a customer allegation of brake judder/vibration.

There have been several FRED submissions for a customer allegation of a brake noise concern.

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

EPB (Emergency Park Brake) is applied and will not release.

EPB (Emergency Park Brake) is applied and will not release.

Automatic Emergency Braking not available.

FUEL VAPOUR PURGE

NEAR FIELD SENSING FEATURE DEGRADATION

Near Field Sensing feature degradation (Surround camera; 360 Park Aid)

Exhaust tailpipe actuator rattle noise on F-Pace SVR models.

EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE

A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...

8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.

Transmission fluid leaks

Customer states harsh shift, transmission warning lamp.

A transmission fluid leak may be seen coming from below the vehicle.

A transmission fluid leak may be seen coming from below the vehicle.

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...

A Customer may complain of an SRS system warning message being displayed on the instrument panel.