Home TSBs Jaguar2017 F-Pace

2017 Jaguar F-Pace TSBs

657 Technical Service Bulletins across 17 categories

View full vehicle report →

Engine

173 bulletins

11017770

Engine Will Crank, No Start When At Operating Temperature

11017769

Engine Will Crank, No Start When At Operating Temperature

11017741

Engine replacement under warranty.

11010398

Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.

11010197

Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured...

Read full bulletin

during a specific period, may crack causing a possible high pressure oil leak.

11007185

Electrical system fault on instrument cluster or noise from engine.

11006163

On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...

Read full bulletin

vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)

11006072

Low coolant light on or smell of coolant from engine area.

11006070

Engine knocking noise on start up after a new AJ20-D4 service engine has been fitted.

11003797

On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the...

Read full bulletin

vehicle is refueled within 15 seconds of turning the engine off.

11003769

Low coolant light on or smell of coolant from engine area.

10252755

A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...

Read full bulletin

engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'.

10252743

A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel...

Read full bulletin

engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.

10251430

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

10249854

After thermostat replacement, the instrument cluster says that the engine is overheating while driving.

10244864

Customer reports lack of power and/or check engine light on.

10240354

MISFIRE OR ROUGH RUNNING

10240353

MISFIRE OR ROUGH RUNNING

10235435

MISFIRE ON NEW REPLACEMENT OR REMAN UNITS AJ126

10233822

3.0L AJ126 Misfire on New Replacement or REMAN units.

10233816

Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present

10232701

ENGINE MISFIRE

10225905

Engine knocking noise on start up after a new AJ20-D4 service engine has been fitted.

10211157

ENGINE MISFIRE OR ROUGH RUNNING

10211150

ENGINE MISFIRE OR ROUGH RUNNING

10211149

ENGINE MISFIRE OR ROUGH RUNNING

10211123

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...

Read full bulletin

be on the cluster

10207632

Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...

Read full bulletin

ahead on rough roads.

10207631

Two knock noises from the front of the vehicle when either; turning the steering wheel at low speeds or driving straight...

Read full bulletin

ahead on rough roads.

10207622

Front Suspension Knocking Noise

10207620

Front Suspension Knocking Noise

10206284

Coolant leak from Thermostat

10206269

Front Suspension Knocking Noise

10206256

AJ20-P4 engine- Coolant leak from Thermostat

10204149

INGENIUM I6 3.0L Petrol - PCV Cover Valve - Poor Idle

10202945

Coolant leak from Thermostat

10202853

Seat Power Height Adjustment Motor Inoperative

10202852

Seat Power Fore/Aft Motor Inoperative

10202851

Seat Recliner Motor Inoperative

10202830

Timing chain replacement VVT Service Part Incorrectly Boxed

10200774

Customer states check engine light is illuminated.

10200770

Customer States engine runs rough with MIL illuminated.

10190008

Rattle From Engine Bay

10188499

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10188065

Front Suspension Knocking Noise - Upper Control Arm

10186723

There is a noise coming from the engine bay.

10185405

The engine is running rough.

Read full bulletin

There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.

10185401

There is a rattle noise coming from the engine bay.

10185336

A vibration can be felt through the vehicle body, seating and steering wheel when the engine Revolutions Per Minute...

Read full bulletin

(RPM) are between 1500 RPM - 2200 RPM .

10180863

Service replacement engines may require a balance shaft update prior to fitment.

10178151

There is a noise from the engine.

10178146

Vehicle returns after turbo replacement requiring either another turbo replacement or seemingly an engine replacement

10178068

Oil residue can be found leaking from the charge air cooler intake pipe/turbocharger connection.

10177175

There is a noise from the engine.

10177155

There is a noise from the engine which can vary from a squealing to rattling/bearing noise.

10174498

JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)

10173442

There is a noise from the engine.

Read full bulletin

The charge warning lamp is on.

10172197

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

Read full bulletin

Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.

10172196

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

Read full bulletin

10172195

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

Read full bulletin

10168904

The Check Engine MIL is on.

10167337

The Check Engine MIL is on There is a noise from the engine

10167327

Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check...

Read full bulletin

Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-13

10167310

An oil leak from underneath the vehicle may be evident.

Read full bulletin

Upon further inspection, the leak may be found to be from the transmission.

10166457

Check Engine Lamp illuminated.

10164960

Customer may experience a Check Engine Light on the Instrument Cluster.

10164930

Engine Malfunction Indicator Lamp (MIL) Illuminated.

10163753

The tire valve stem is broken or cracked.

10163744

Check Engine Light illuminated, Restricted Performance Message on IPC

10163743

No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine

10162308

CEL is on the Instrument Cluster.

Read full bulletin

Vehicle is sluggish on acceleration and emits heavy exhaust at idle.

10159752

PCV DiaphramTorn. The Check Engine Lamp is illuminated.

10159477

Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve.

Read full bulletin

Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507.

10158621

The Check Engine Lamp is on and the vehicle is running rough.

10158619

Check Engine Light illuminated, Restricted Performance Message on IPC

10158617

Check engine light appears on the instrument cluster- in some cases intermittently.

10158565

Malfunction Indicator Lamp (MIL) illuminated.

Read full bulletin

DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10158564

Malfunction Indicator Lamp (MIL) illuminated.

Read full bulletin

DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10158563

Malfunction Indicator Lamp (MIL) illuminated.

Read full bulletin

DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10155318

Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument...

Read full bulletin

cluster.

10155306

A customer may report lower than expected HVAC airflow or abnormal noise when the blower motor is operated at maximum...

Read full bulletin

speed.

10155305

Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM.

10155280

A whine noise from the engine may be evident.

10153457

Check Engine Light illuminated, Restricted Performance Message on IPC

10152708

Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time.

Read full bulletin

JLR has seen a recent increase in complaints about this issue.

10152687

A whine noise from the engine may be evident.

10151664

Excessive vibration of vehicle when stationary at idle.

10151659

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10151658

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148540

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148535

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148534

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148533

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148518

Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan.

Read full bulletin

Engineering would like to investigate the root cause as to these concerns

10148514

Issue: Customer experiences park brake and/or ABS warning message on instrument cluster.

Read full bulletin

Park Brake may not release. One or more of the following DTC's may be stored in the Anti-lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid, C0037 - 2F - Left rear wheel speed sensor - signal erratic, C003A - 14 - Right rear wheel speed sensor - Circuit short to ground or open, C003A - 29 - Right rear wheel speed sensor - signal invalid, C003A - 2F - Right rear wheel speed sensor - signal erratic

10146025

Issue: Customer experiences park brake warning message on instrument cluster.

Read full bulletin

Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, C2008-13 - Left Motor - Circuit Open, C0037 - 14 - Left rear wheel speed sensor - Circuit short to ground or open, C0037 - 29 - Left rear wheel speed sensor - signal invalid, C0037 - 2F - Left rear wheel speed sensor - signal erratic, C003A - 14 - Right rear wheel speed sensor - Circuit short to ground or open, C003A - 29 - Right rear wheel speed sensor - signal invalid, C003A - 2F - Right rear wheel speed sensor - signal erratic

10146024

Issue: Customer experiences park brake warning message on instrument cluster.

Read full bulletin

10146023

Issue: Customer experiences park brake warning message on instrument cluster.

Read full bulletin

10146015

Issue: JLR have received a number of reports reference timing chain cover plugs.

Read full bulletin

Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.

10146012

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

Read full bulletin

exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.

10146011

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible...

Read full bulletin

engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.

10142405

Customers may report a ?Diesel Exhaust Fluid (DEF) Dosing Malfunction?, ?No Restarts in XXXX Miles? message displays on...

Read full bulletin

the Instrument Cluster and Check Engine (CEL) Lamp illumination.

10142392

Issue: A concern has been identified on certain XF, XE and F-Pace vehicles equipped with the Ingenium 2.0L Diesel Engine...

Read full bulletin

which may exhibit an audible engine whine detectable within the cabin

10142174

A resonance/vibration may be felt through the vehicle body, seating, and steering wheel when the engine is between...

Read full bulletin

1,500-2,200 Revolutions Per Minute (RPM).

10142171

A whine or whistle noise from the exhaust system may be evident when the engine is between 1,700-2,000 Revolutions Per Minute (RPM).

Read full bulletin

This noise may also be heard inside the passenger compartment when driving at low speeds up to 64 km/h (40 mph).

10142141

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the...

Read full bulletin

steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other contaminants may be able to enter the steering gear tie-rod end ball joints which could lead to the ball joint developing a knocking noise after long exposure.

10142140

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear...

Read full bulletin

tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other contaminants may be able to enter the steering gear tie-rod end ball joints which could lead to the ball joint developing a knocking noise after long exposure.

10141096

Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck.

Read full bulletin

This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.

10141095

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may...

Read full bulletin

10141094

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible...

Read full bulletin

engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaft which requires remedial action with the least amount of delay.

10141075

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10141074

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10141073

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10134991

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134990

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134989

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134988

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134987

Issue: The customer may experience a whirring/grinding noise while cranking the engine.

Read full bulletin

In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos

10134962

The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P025C-11 stored in the...

Read full bulletin

Powertrain Control Module (PCM).

10131579

Issue: Rear differential oil leak evident from the pinion seal.

10127610

Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...

Read full bulletin

under slight load and on overrun.

10127586

The electric cooling fans may continue to operate, causing a noise from the engine compartment.

Read full bulletin

The engine Malfunction Indicator Lamp (MIL) may also be illuminated with Diagnostic Trouble Code (DTC) P0116-24 stored.

10127585

Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running.

Read full bulletin

This can lead to Roadside Assistance being necessary.

10127582

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

Read full bulletin

?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged within the Powertrain Control Module (PCM) P0100-38 - Mass or Volume Air Flow Sensor "A" Circuit signal frequency incorrect P0111-84 - Intake Air Temperature Sensor 1 Circuit Range/Performance Bank 1 signal below allowable range P0113-00 - Intake Air Temperature Sensor 1 Circuit High Bank 1 no sub type information P2178-00 - System Too Rich Off Idle Bank 1 no sub type information P0299-00 - Turbocharger/Supercharger "A" Underboost Condition no sub type information

10127581

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

Read full bulletin

10127580

Engine MIL Illuminated With DTC P21C5-64 Stored

10127574

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127573

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127572

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127296

Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is...

Read full bulletin

under slight load and on overrun.

10127291

Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running.

Read full bulletin

This can lead to Roadside Assistance being necessary.

10127288

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

Read full bulletin

10127287

A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC)...

Read full bulletin

10127286

Engine MIL Illuminated With DTC P21C5-64 Stored

10127280

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127279

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10127278

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours

10125485

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10125484

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10125483

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10124203

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected...

Read full bulletin

Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other contaminants may be able to enter the steering gear tie-rod end ball joints which could lead to the ball joint developing a knocking noise after long exposure.

10124200

Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been...

Read full bulletin

standing for 24 to 60 hours.

10124199

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering...

Read full bulletin

gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other contaminants may be able to enter the steering gear tie-rod end ball joints which could lead to the ball joint developing a knocking noise after long exposure.

10119572

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected...

Read full bulletin

10119566

Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated and the message 'restricted performance' may...

Read full bulletin

be displayed on the Instrument Cluster (IC). Upon further diagnosis, Diagnostic Trouble Code (DTC) P062F is stored in the Powertrain Control Module (PCM).

10119561

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering...

Read full bulletin

10118159

Issue: Customers may report the engine management light (MIL) is illuminated with the possibility of a ?Traction...

Read full bulletin

Reduced - 2 Wheel Drive Only? warning message displayed within the instrument cluster message centre and DTC?s P1888-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 stored in the TCCM (Transfer Case Control Module).

10118158

Issue: AJ200D - Engine oil level shows a lower reading than the maximum mark on the oil level indicator.

10118151

Coolant leaking from coolant resrvior cap

10118147

A rubbing noise from the engine compartment may be evident

10116806

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected...

Read full bulletin

Vehicle Range where the engine Malfunction Indicator Lamp (MIL) on the Instrument Cluster may illuminate with no effect on vehicle driveability

10116804

Situation: A rattle/knock noise may be evident when closing the front doors or driving slowly over rough ground.

10116803

Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck.

Read full bulletin

This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.

10116797

SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the engine...

Read full bulletin

Malfunction Indicator Lamp (MIL) on the Instrument Cluster may illuminate with no effect on vehicle driveability.

10110983

DESCRIPTION OF ISSUE: A potential issue has been identified on a limited number of vehicles within the listed Affected...

Read full bulletin

Vehicle Range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overheat and failure if ignored.

10110974

Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which...

Read full bulletin

may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overheat and failure if ignored.

10110972

Issue: Excessive vibration of vehicle and exhaust system when stationary at idle.

10110971

Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck.

Read full bulletin

This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster.

10110960

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles fitted with the 3.0L V6 Supercharged...

Read full bulletin

engine within the Affected Vehicle Range where the coolant hose from the thermostat housing may not have been fitted with a retention clip on the right-hand air cleaner. This may allow the hose to chafe against the engine accessory drive belt and lead to a possible loss of coolant. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.

10110956

Issue: Excessive vibration of vehicle and exhaust system when stationary at idle and/or DTC P245B-84 (DTC will only be...

Read full bulletin

present on 2.0 Diesel engines).

10110953

Issue: Customer may report an oil leak from the underside rear of the vehicle.

10110949

Situation: An issue has been identified on a limited number of vehicles fitted with the 3.0L SC V6 engine within the...

Read full bulletin

listed Affected Vehicle Range where the coolant hose from the thermostat housing may not have been fitted with a retention clip on the right-hand air cleaner. This may allow the hose to chafe against the engine accessory drive belt and lead to a possible loss of coolant.

10110943

Situation: A 'humming' noise may be evident from the engine when the engine is idling.

10098581

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE WITHIN THE...

Read full bulletin

LISTED AFFECTED VEHICLE RANGE WHERE THE COOLANT HOSE FROM THE THERMOSTAT HOUSING MAY NOT HAVE BEEN FITTED WITH A RETENTION CLIP ON THE RIGHT-HAND AIR CLEANER. THIS MAY ALLOW THE HOSE TO CHAFE AGAINST THE ENGINE ACCESSORY DRIVE BELT AND LEAD TO A POSSIBLE LOSS OF COOLANT.

10097597

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES FITTED WITH THE 3.0L SC V6 ENGINE WITHIN THE...

Read full bulletin

AFFECTED VEHICLE RANGE WHERE THE COOLANT HOSE FROM THE THERMOSTAT HOUSING MAY NOT HAVE BEEN FITTED WITH A RETENTION CLIP ON THE RIGHT-HAND AIR CLEANER. THIS MAY ALLOW THE HOSE TO CHAFE AGAINST THE ENGINE ACCESSORY DRIVE BELT AND LEAD TO A POSSIBLE LOSS OF COOLANT.

10096912

SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.

10095351

ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY.

Read full bulletin

THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.

10095313

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE A...

Read full bulletin

'CREAK' AND/OR 'KNOCK' NOISE, GENERATED BY CONTACT BETWEEN THE REAR SUSPENSION COIL SPRING AND THE BODY, MAY BE EVIDENT FROM THE REAR OF THE VEHICLE WHILE DRIVING.

10095310

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

Read full bulletin

IT HAS BEEN REPORTED THAT UNDER SPECIFIC DRIVING CONDITIONS, THE DRIVER MAY INADVERTENTLY PRESS THE ACCELERATOR AND BRAKE PEDAL AT THE SAME TIME, WHICH WILL CAUSE THE BRAKE SYSTEM OVERRIDE TO APPLY. IN THE EVENT OF THE BRAKE OVERRIDE SYSTEM APPLYING, IT WILL SIGNIFICANTLY REDUCE THE ENGINE TORQUE OUTPUT AND MAY CAUSE CONCERN FOR THE DRIVER. INVESTIGATIONS HAVE IDENTIFIED THAT THE LATERAL SPACING BETWEEN THE BRAKE BOOSTER AND ACCELERATOR PEDAL MAY BE THE ROOT CAUSE AND THEREFORE THE RELEVANT REPAIR INSTRUCTIONS HAVE BEEN INCLUDED TO HELP STOP ANY POSSIBLE OCCURRENCE OF THE REPORTED CONCERN.

10095241

ISSUE: OIL LEAKS FROM THE FRONT DRIVE UNIT (FDU) BEING REPORTED BY THE CUSTOMER.

Read full bulletin

THIS WILL BE IDENTIFIED AS SMALL DROPLETS OF OIL UNDER THE VEHICLE AFTER THE VEHICLE HAS BEEN PARKED FOR A SHORT TIME. THIS CONCERN CAN AFFECT VEHICLES FROM VIN 045000 ONWARDS.

10095142

SITUATION: AN ENGINE COOLANT LEAK MAY BE EVIDENT FROM THE ENGINE COOLANT EXPANSION TANK FILLER NECK.

Read full bulletin

THIS MAY BE ACCOMPANIED BY STEAM FROM UNDER THE HOOD AND/OR AN ENGINE OVERHEAT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER.

10095063

SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P025C-11...

Read full bulletin

STORED IN THE POWERTRAIN CONTROL MODULE (PCM).

10094543

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

Read full bulletin

AFTER A PERIOD OF HEAVY DUTY TOWING A KNOCK OR RATTLE MAY BE DETECTED DUE TO THE FIXING POTENTIALLY BECOMING LOOSE.

Infotainment

114 bulletins

11016645

This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...

Read full bulletin

from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.

11016644

These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...

Read full bulletin

agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.

11015314

NGI Infotainment Class Action Settlement

11015306

Infotainment Master Controller (IMC) Extended Warranty

11015276

Infotainment Master Controller (IMC) Extended Warranty

11015249

These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...

Read full bulletin

agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.

10232710

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

Read full bulletin

Parking app are inoperative.

10227403

A Coolant Level Low message may be displayed on the Instrument Panel Cluster(IPC) and/or a fluid leak is visible under...

Read full bulletin

the vehicle.

10206255

Navigation voice guidance no longer operational after latest NGI update

10206167

Voice guidance concerns when using Apple CarPlay.

10204122

Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard

10204086

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...

Read full bulletin

Waze.

10202944

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

10202824

Navigation voice guidance no longer operational after latest NGI update

10202081

Navigation voice guidance no longer operational after latest NGI update

10200908

Navigation voice guidance no longer operational after latest NGI update

10199909

Navigation voice guidance no longer operational after latest NGI update

10199054

Navigation voice guidance is not working with Apple CarPlay

10199053

Infotainment Updates

10199028

Washer Fluid Low Message Displayed When Washer Bottle Full

10191861

Infotainment Updates

10188503

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

Read full bulletin

a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down

10186710

A 'Coolant Level Low' message may be displayed on the Instrument Panel Cluster (IPC)and/or a fluid leak is visible under...

Read full bulletin

the vehicle.

10185331

'2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Panel Cluster (IPC).

Read full bulletin

The Malfunction Indicator Lamp (MIL) is illuminated on the IPC.

10185247

'Adaptive Dynamics Fault' Message Displayed in Instrument Panel Cluster (IPC)

10178159

20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...

Read full bulletin

popping noise iOS13 Bluetooth improvements Additional improvements

10175831

JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...

Read full bulletin

greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above

10175830

JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the Browse and Track list tiles are...

Read full bulletin

greyed out (see attachment) when streaming music on Bluetooth with Apple handsets using iOS 13.0 and above.

10174489

JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...

Read full bulletin

specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.

10174478

Popping sound or crackling noise from the audio system while in use.

10173445

Popping sound or crackling noise from the audio system while in use.

10173444

XM radio is inop.

10172192

XM radio is inop.

10171160

Popping sound or crackling noise from the audio system while in use.

10171142

Pop Noise From Audio Output

10168922

Popping sound or crackling noise from the audio system while in use.

10168865

Customer may state there is no audio present or volume control.

10168864

Customer may state there is no audio present or volume control.

10168863

Customer may state there is a pop noise or crackle when playing the audio.

10167339

Intermittent Bluetooth connection on Android equipped device with software 9.0

10167338

Popping sound or crackling noise from the audio system while in use.

10167329

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...

Read full bulletin

versions.

10166460

Popping sound or crackling noise from the audio system while in use.

10166454

Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl Touch Pro? software in 2016-18MY...

Read full bulletin

vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.

10166450

Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...

Read full bulletin

infotainment system using the USB cable and CarPlay mode active.

10165680

Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

Read full bulletin

The concern will only affect New Low line Infotainment (NLI) systems.

10164964

Intermittent Bluetooth connection on Android equipped device with software 9.0

10164963

Popping sound or crackling noise from the audio system while in use.

10164947

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...

Read full bulletin

status.

10164944

Intermittent Bluetooth connection on Android equipped device with software 9.0

10164943

Popping sound or crackling noise from the audio system while in use.

10164830

Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

Read full bulletin

The concern will only affect New Low line Infotainment (NLI) systems.

10163749

Intermittent Bluetooth connection on Android equipped device with software 9.0

10163748

Popping sound or crackling noise from the audio system while in use.

10163740

Customers may report that no audio can be heard in the vehicle.

Read full bulletin

Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

10163739

Customers may report that no audio can be heard in the vehicle.

Read full bulletin

10163117

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...

Read full bulletin

status.

10163114

Intermittent Bluetooth connection on Android equipped device with software 9.0

10163113

Popping sound or crackling noise from the audio system while in use.

10163100

Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9.

Read full bulletin

The concern will only affect New Low line Infotainment (NLI) systems.

10162316

Intermittent Bluetooth connection on Android equipped device with software 9.0

10162315

Popping sound or crackling noise from the audio system while in use.

10159482

A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the Instrument...

Read full bulletin

Cluster (IC).

10158566

Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below...

Read full bulletin

has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern

10152712

Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1.

Read full bulletin

InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern

10152710

When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS...

Read full bulletin

is not available? displayed on the instrument Cluster? due to activation failure.

10151663

Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October.

Read full bulletin

As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and ISC software should not be updated unless related to a reported customer concern.

10151654

A customer may raise a concern with the instrument pack displaying ?DEF Dosing Malfunction No Restarts in 250 Miles?.

Read full bulletin

A Technician may find Diagnostic Trouble Code P203B-31 stored as a result.

10148529

Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

10148515

Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY...

Read full bulletin

onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18MY ?Satellite radio false subscription message displayed on lower screen?. French/ English language mix on touch screen of NGI system in French language setting.

10146039

Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...

Read full bulletin

inoperative.

10146038

Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code...

Read full bulletin

(DTC) U3000-49 logged in the TCU (Telematics Control Unit).

10146032

A customer may report "Hood Open" message displays on IP with hood closed.

10146010

ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...

Read full bulletin

.The concern occurs when updating to phase 4.0 using PATHFINDER 180

10143036

Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...

Read full bulletin

can no longer provide Navigation destination entry via voice control.

10143024

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the...

Read full bulletin

Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.

10143019

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated

10142410

Issue: Windscreen cracked

10142406

A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC),...

Read full bulletin

Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC).

10142400

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10142165

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10142162

Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call.

Read full bulletin

The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.

10142161

Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed.

10142159

Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start...

Read full bulletin

will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Although these DTC's can indicate an issue with the Urea system, multiple components have been returned to the supplier with no fault found following repairs on customer vehicles.

10142134

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10141091

Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...

Read full bulletin

F-TYPE X152

10141090

Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760...

Read full bulletin

F-TYPE X152

10141083

Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...

Read full bulletin

longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.

10141070

On vehicles fitted with the InControl Touch? Information and Entertainment System, the system may intermittently, and...

Read full bulletin

without user input, 'reset' -- the touchsceen will become blank and then display the Jaguar logo.

10141068

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

Read full bulletin

the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10131582

Issue: A customer may express a concern that a 'Restricted Performance' message is displayed in the Instrument Cluster...

Read full bulletin

(IC).

10127611

Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display.

Read full bulletin

DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TDV6.

10127297

Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display.

Read full bulletin

DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TDV6.

10125489

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

Read full bulletin

10123473

Situation: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has...

Read full bulletin

developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system.? Improved Bluetooth connectivity.? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R).? Screen blank when restarting the vehicle after an immediate shut-down.

10120500

Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with...

Read full bulletin

InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.

10120497

SITUATION: On vehicles fitted with the InControl Touch? Information and Entertainment System, the system may...

Read full bulletin

intermittently and without user input 'reset' -- the touchsceen will become blank and then display the Jaguar logo.

10119570

Issue: Park distance control (PDC) audio tones inconsistent with visual display.

10119552

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected...

Read full bulletin

Vehicle Range which may display a 'Restricted Performance' message in the Instrument Cluster (IC).

10119547

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may display...

Read full bulletin

a 'Restricted Performance' message in the Instrument Cluster (IC).

10118499

Issue: Users might be experiencing an issue where the navigation guidance may not work.

Read full bulletin

When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.

10118154

Adaptive Dynamics Fault Message Displayed in Instrument Cluster

10118152

Heads up display does not display cruise control value below 20MPH or 20KPH

10116807

DESCRIPTION OF ISSUE: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range...

Read full bulletin

which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.

10116801

SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may...

Read full bulletin

experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another channel. This issue is a result of having InControl Touch? Phase 3.0 software previously installed on the vehicle.

10110958

DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on...

Read full bulletin

10110947

Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the...

Read full bulletin

10097589

ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE INPUT THE PIN CODE.

Read full bulletin

IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.

10095323

SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL TOUCH PRO SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE.

Read full bulletin

SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; CD RIPPING/PLAYBACK ISSUES; CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES.

10095318

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

Read full bulletin

MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND, IN SOME CASES, THE SATELLITE DIGITAL AUDIO RADIO SERVICE THREE-MONTH TRIAL HAS NOT BEEN ACTIVATED.

10095301

ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL.

Read full bulletin

2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.

10095104

ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN...

Read full bulletin

USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CONTROLLER (IMC) MEDIA LIBRARY.

10094638

ISSUE: INCOMPLETE VEHICLE DATA TRANSFER TO SIRIUSXM CREATING DELAYS WHEN CUSTOMERS WISH TO ACTIVATE THE SIRIUS XM...

Read full bulletin

SATELLITE RADIO AND SUBSCRIBE TO THE SERVICE.

10094478

ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING...

Read full bulletin

LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THERE IS NO RESPONSE FROM TOUCH SCREEN AND AUDIO OUTPUT REMAINS DISTORTED. THE DTC B14D3-96 MAY ALSO BE STORED IN THE INFOTAINMENT MASTER CONTROLLER (IMC) SUGGESTING A RADIO TUNER COMPONENT INTERNAL FAILURE.

Other

100 bulletins

11030752

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

11020209

MIL on Instrument cluster.

10243679

The wiper blades streak, smear, judder or squeak during operation

10242019

Lack of power, MIL on.

10239049

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...

Read full bulletin

Emergency Call being activated.

10237540

A customer may report that there is a clicking type noise coming from the front seat base while driving.

10222704

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

10222702

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222701

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222689

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

10215544

Driveline Noise or Vibration

10215526

Vehicle smoking from tailpipe, lack of power and MIL on.

10212974

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10212845

Attachment.

10212844

Attachment.

10212843

Attachment.

10212838

Image.

10212837

Image.

10211119

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10210009

A customer may report a rattle tyle noise from the front seat base area.

10209995

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10208499

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10207611

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Read full bulletin

malfunction, Erroneous E-Call Trigger

10206259

Vehicle smoking from tailpipe, lack of power and MIL on.

10204152

Seat mounted seat switches Seats not moving

10204125

Oil ingress in air intake system; Vehicle smoking from tailpipe, lack of power and MIL on

10202136

MIL ILLUMINATED

10202024

WIFI NETWORKS NOT FOUND

10200907

Connectivity functions are no longer working.

10200906

Key remote functions and/or passive entry stopped working.

10190014

Pivi IP27.1 (OS 2.0.6)

10190013

TCU v19.2

10190001

Pivi IP27.2 (OS 2.0.6)

10190000

TCU v19.2

10185329

Creak Noise From Front Bulkhead

10183931

Front and Rear Park aid & Park assist unavailable.

10168938

A customer may report that the front seat bolsters are sagging or the seat has become hard and uncomfortable.

10168878

Web Browser functionality is not available.

10168877

Voice control is not able to locate destination entry.

10168873

SOTA download does not complete first time through

10167349

A customer may report that the front seat bolsters are sagging or the seat has become hard and uncomfortable.

10167307

The air flow from the front air vents has become reduced.

10164957

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10164834

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10163750

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw

10163741

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10163104

Incorrect DEF Quality & No Restarts in XXX Miles on the IPC

10162309

Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC

10162303

The front Parking Aid System may sound when no objects are near the vehicle.

10155322

InControl Touch Pro Inoperative

10155307

A creak noise may be evident from the front bulkhead.

10155291

The keyless entry system lock function may not operate or operates intermittently.

10153857

Customers may report that the front towing hook cover is coming adrift

10153460

Customers may report that the vehicle alarm goes off intermittently without any noticeable trigger.

10153453

InControl Touch Pro Inoperative

10153325

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where...

Read full bulletin

unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.

10153323

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where...

Read full bulletin

unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.

10148536

A boom noise may be heard in the passenger compartment when the vehicle is in motion.

10146160

Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a...

Read full bulletin

drive cycle.

10146030

SIM card activation issues

10146029

InControl Touch Pro phase 4 customer letter

10142404

Issue: Customer reports that, intermittently, the vehicle will not crank.

10142168

A boom noise may be heard in the passenger compartment when the vehicle is in motion.

10142151

"No Restarts in XXXX Miles" and DEF Dosing Malfunction message

10142137

A creak noise may be evident from the front bulkhead.

10141079

Issue: Customer reports that, intermittently, the vehicle will not crank.

10141076

The keyless entry system lock function may not operate or operates intermittently.

10141067

Issue: Additional reinforcing plate is required when fitting the following accessory parts to F-Pace Deployable Side...

Read full bulletin

Steps, Fixed Side Steps, Side Tubes

10141066

Issue: Additional reinforcing plate is required when fitting the following accessory parts to F-Pace Deployable Side...

Read full bulletin

Steps, Fixed Side Steps, Side Tubes

10134968

Jaguar Land Rover Shop Foreman Conference Call

10127619

Presentation from Dealer Shop Foreman Conference Call

10127609

Issue: Jaguar headlining cleaning products

10127295

Issue: Jaguar headlining cleaning products

10127113

A rubbing noise from the front of the vehicle at low speeds may be evident.

10127111

The Auto Stop/Start system may be inoperative.

10127103

A rattle noise from underneath the vehicle may be evident.

10120499

Situation: A creak noise may be evident from the front bulkhead.

10119567

Situation: The keyless entry system lock function may not operate or operates intermittently.

10118501

Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40) appearing.

10118164

Issue: SIM card does not latch in SIM slot or cannot be read.

10118163

SITUATION: The front Parking Aid System may sound when no objects are nearby the vehicle.

10118155

DTCs may be flagged P0404-77/84, P042E-72 or P042F-73

10118153

TCU fails activation and DTC U2109 flagged

10118149

Incorrect torque on front left and righ tie-rod adjustment lock nut

10118144

Auto Start-stop may be inoperative

10118141

DESCRIPTION OF ISSUE An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

Read full bulletin

Range which have had an incorrect torque applied to the front left and right tie-rod adjustment lock nut.

10116800

SITUATION: The front Parking Aid System may sound when no objects are nearby the vehicle.

10110976

Issue: Customer may complain that vehicle has intermittent non-start.

10110954

Issue: When the vehicle is received it is found that the transit bag is 1) Ripped and the sd card is missing.

Read full bulletin

2) The sd card is for the incorrect region. 3) The sd card is missing but the transit bag is intact.

10097591

ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WONT EJECT,...

Read full bulletin

INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CANT READ CD

10096923

"SITUATION: A 'HOWL' NOISE MAY BE EVIDENT FROM THE VEHICLE AT LOWSPEED OVERRUN (BETWEEN 1,800-1,100 RPM)."

10096920

SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.

10096195

ISSUE: TOWING EYE COVER/S MISSING OR DAMAGED

10095281

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

Read full bulletin

THE ALL SURFACE PROGRESS CONTROL FEATURE DOES NOT OPERATE AS EXPECTED (FEATURE SELECTED FROM STANDSTILL BUT VEHICLE DOES NOT MOVE).

10095200

SITUATION: A 'CREAK' NOISE MAY BE EVIDENT FROM THE REAR OF THE VEHICLE WHILE DRIVING.

10095128

SITUATION: A 'CREAK NOISE' MAY BE EVIDENT FROM THE REAR OF THE VEHICLE WHILE DRIVING.

10094790

ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

10093102

SITUATION: A 'HOWL' NOISE MAY BE EVIDENT FROM THE VEHICLE AT LOW-SPEED OVERRUN (BETWEEN 1,800-1,100 RPM).

10079863

ISSUE: A 'CREAK NOISE' MAY BE EVIDENT FROM THE REAR OF THE VEHICLE WHILE DRIVING.

10079081

"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS.

Read full bulletin

CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS."

Electrical

92 bulletins

11033272

Driver or Passenger seat harness replacement has been performed to rectify the concern, but no evidence indicating how...

Read full bulletin

the harness has faulted is provided in claims.

11027472

A battery warning light on and or electrical system failure message is displayed on instrument cluster.

11018306

TELEMATIC TCU2 MODULES NO LONGER AVAILABLE

11017764

Telematic TCU2 Module 2015-2017MY No Longer Available

11017740

Leaking windshield that caused the water ingress on the electrical component.

11016711

Powertrain Control Module (PCM) Software Update

11011529

Powertrain Control Module (PCM) Software Update

11011525

Powertrain Control Module (PCM) Update

11008670

Powertrain Control Module (PCM) Update

11008668

Powertrain Control Module (PCM) Software Update

11008614

'Stop Safely Electrical Fault Detected' warning message on the instrument panel.

11007478

Powertrain Control Module (PCM) Update

11007469

Powertrain Control Module (PCM) Software Update

10243682

Battery low warning displayed on instrument cluster and/or no-start

10240210

Battery low warning displayed on instrument cluster and/or no-start.

10235433

Customer reports of 12V battery issues.

Read full bulletin

These range from battery low warning displayed to no-start.

10226071

Chassis Control Module (CHCM) Suspension Warning on Cluster

10219237

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

10212982

MIL on, DEF light on, having to program PCM or update PCM as stated on TOPIx.

10211120

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...

Read full bulletin

sitting.

10204162

4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...

Read full bulletin

guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion

10199823

Alternator Belt - Damaged

10182344

P249D-00 DEF Dosing Adaptation Factor (trim) too high flags at key on after attempting to reset the DEF Dosing Adaptation Factor.

Read full bulletin

Vehicle states it passes the routine, but the code recurs at key-on.

10174491

When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.

Read full bulletin

The error message The following error was encountered: is displayed to the user.

10168875

Quiescent battery drain due to TCU module.

10167325

Customer experiences, Low battery message on the instrument panel, and is unable to start the vehicle.

10159475

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth, Voice commands...

Read full bulletin

no longer work

10158612

Variations of P0087 for the fuel rail pressure sensor are stored in the PCM

10158561

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

Read full bulletin

One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module). Customer may also report symptoms of a 'juddering' type noise that can be heard when the steering is in the full lock position. The juddering noise may also be heard when completing manoeuvres such as parking or pulling away from a junction with steering applied.

10158560

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

Read full bulletin

10155316

"Traction Reduced - 2 Wheel Drive Only" Warning message displayed on the instrument cluster (IC) - One or more of the...

Read full bulletin

following DTCs will be stored in the Transfer Case Control Module (TCCM) : P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13.

10155315

Customer complains DPF warning light is on.

Read full bulletin

Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure.

10155311

U1000-00 present in BCM.

Read full bulletin

One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.

10155299

Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.

Read full bulletin

Initial diagnosis shows no fault found or no measurable quiescent drain.

10155283

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...

Read full bulletin

no longer work

10152714

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.

Read full bulletin

During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

10152713

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.

Read full bulletin

During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

10152686

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

Read full bulletin

One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).

10152685

Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC).

Read full bulletin

One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer Case Control Module).

10152683

U1000-00 present in BCM.

Read full bulletin

10151661

The message "Radar Sensor Blocked" appears in instrument pack display.

Read full bulletin

If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.

10148523

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

Read full bulletin

an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10148516

Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement...

Read full bulletin

module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.

10146238

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL

10146217

Issue: The customer reports a MIL and P144C-00 is observed in the PCM.

10146161

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL.

10146047

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10146044

The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through...

Read full bulletin

tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. An ignition cycle usually temporarily resolves the problem.

10146036

Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and...

Read full bulletin

lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM).

10146017

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

Read full bulletin

This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10142407

Issue: Removal of the inner cover damages the securing features which will result in rattles and poor appearance when...

Read full bulletin

the trim is refitted

10142402

Customers report the ECO Stop/Start is not working.

Read full bulletin

Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

10142396

Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.

Read full bulletin

The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM.

10142394

In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...

Read full bulletin

section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.

10142172

The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through...

Read full bulletin

tracks, and/or 'locks up.' On-screen commands and eject CD may also fail to operate. An ignition cycle usually temporarily resolves the problem.

10141105

Issue The Image Processing Module A (IPMA module, Forward Looking Camera) is being changed unnecessarily and to aid in...

Read full bulletin

correctly diagnosing customer issues related to the Lane Keep Assist(LKA) and Lane Departure Warning(LDW) features. The customer is complaining about LKA and LDW issues, for example, not available, not working, not disengaging when the indicator stalk is engaged.

10141102

Issue: JLR are investigating X260/X760/X761 INGENIUM I4 2.0L Diesel Powertrain control module (PCM) logging DTC P062F-...

Read full bulletin

44 - EEPROM Error.

10141087

Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester.

Read full bulletin

JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.

10141084

The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status...

Read full bulletin

indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.

10141072

The windows may not lower/raise when using the driver's door switchpack.

Read full bulletin

Upon diagnosis, Diagnostic Trouble Code (DTC) U200D-11 is found to be stored in the Driver Door Module (DDM).

10141071

The InControl secure system may incorrectly identify the vehicle as stolen after crossing an international border.

Read full bulletin

This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred, they will be blocked from using various InControl features.

10127108

Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen.

Read full bulletin

This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features

10127105

Issue: MIL illuminated with P21C5-64 stored in Powertrain Control Module (PCM)

10124202

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been...

Read full bulletin

manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.

10124201

DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

Read full bulletin

Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.

10119569

Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and...

Read full bulletin

P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control Module (PCM). This diagnostic is directing retailers to replace the Charge Air Cooler Coolant Pump (T2H2556), however a number of these parts have been returned and no faults have been found.

10119560

Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component...

Read full bulletin

Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09

10119559

Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ?...

Read full bulletin

recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Blind Spot Monitor features.

10118504

Situation: A 'Restricted Performance' message may be displayed in the Instrument Cluster (IC).

Read full bulletin

Upon further investigation, Diagnostic Trouble Code (DTC) P062F-44 may be stored in the Powertrain Control Module (PCM).

10118148

TCU security key was not subject to end of line test and verification

10110975

When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module...

Read full bulletin

part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.

10110957

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

Read full bulletin

10110955

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been...

Read full bulletin

10110951

Situation: The windows may not lower/raise when using the driver's door switchpack.

Read full bulletin

Upon diagnosis, Diagnostic Trouble Code (DTC) U200D-11 is found to be stored in the Driver Door Module (DDM).

10097590

ISSUE: RETAILERS HAVE REPORTED DIFFICULTIES WHEN ACTIVATING THE SECURE DIGITAL (SD) MEMORY CARD FOR INCONTROL TOUCH.

Read full bulletin

DURING THE PRE-DELIVERY INSPECTION (PDI) PROCESS FOR VEHICLES FITTED WITH INCONTROL TOUCH, MULTIPLE CONCERNS HAVE BEEN IDENTIFIED BY RETAILERS REGARDING SD MEMORY CARD REGISTRATION FAILURES.

10096648

ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE...

Read full bulletin

WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. [DOCUMENT DATED JUNE 15, 2016 ACTUALLY PUBLISHED JULY 15, 2016].

10095402

"ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH...

Read full bulletin

A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN."

10095285

ISSUE: THE IMAGE PROCESSING MODULE A (IPMA MODULE, FORWARD LOOKING CAMERA) IS BEING CHANGED UNNECESSARILY AND TO AID IN...

Read full bulletin

CORRECTLY DIAGNOSING CUSTOMER ISSUES RELATED TO THE LANE KEEP ASSIST(LKA) AND LANE DEPARTURE WARNING(LDW) FEATURES. THE CUSTOMER IS COMPLAINING ABOUT LKA AND LDW ISSUES, FOR EXAMPLE, NOT AVAILABLE, NOT WORKING, NOT DISENGAGING WHEN THE INDICATOR STALK IS ENGAGED.

10095229

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

Read full bulletin

THE CHASSIS MOUNT VACUUM PIPE ASSEMBLY HAS BEEN IDENTIFIED AS HAVING THE POTENTIAL TO MOVE DOWNWARDS ALONG ITS SECURING POSITION ON THE DIPSTICK TUBE AND COME INTO CONTACT WITH THE HP EXHAUST GAS RECIRCULATION PIPE. THIS MAY RESULT IN THE CHASSIS MOUNT VACUUM HOSE MELTING UNDER DIRECT OR RADIATED HEAT FROM THE HP EXHAUST GAS RECIRCULATION PIPE AND CAUSING A LOSS OF VACUUM PRESSURE TO THE VACUUM LINE.

10095222

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

Read full bulletin

MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. DIAGNOSIS MAY IDENTIFY P025C-11 DIAGNOSTIC TROUBLE CODE (DTC) WHICH INDICATES A SHORT CIRCUIT TO GROUND ON THE POWERTRAIN CONTROL MODULE (PCM) AND FUEL PUMP DRIVER MODULE (FPDM) COMMUNICATION LINE.

10095217

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

Read full bulletin

10095121

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

Read full bulletin

10094792

ISSUE: WHEN RUNNING EITHER; CONFIGURE NEW MODULE -INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER OR, INCONTROL TOUCH PRO - VEHICLE SHARED SECRET.

Read full bulletin

A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED.

10094779

ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH DIAGNOSTIC TROUBLE...

Read full bulletin

CODE (DTC) P025C11 SET WITHIN THE PCM.

10094681

SITUATION: THE COMPACT DISC (CD) PLAYER WILL NOT EJECT THE CD OR INTERMITTENTLY SKIPS TRACKS, CYCLES QUICKLY THROUGH...

Read full bulletin

TRACKS, AND 'LOCKS UP.' ON SCREEN COMMANDS AND EJECT CD MAY ALSO FAIL TO OPERATE. AN IGNITION CYCLE USUALLY TEMPORARILY RESOLVES THE PROBLEM.

10094589

SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE...

Read full bulletin

THE SOFTWARE INSTALLED INTO THE CHASSIS CONTROL MODULE (CHCM) OF VEHICLES WITH ADAPTIVE DAMPING SYSTEM SUSPENSION IS INCORRECTLY SPECIFIED.

10094579

ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH.

Read full bulletin

TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON.

10094574

ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH.

Read full bulletin

TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON.

10094566

ISSUE: DIAGNOSTIC TROUBLE CODE (DTC) U001187 MEDIUM SPEED CAN COMMUNICATION BUS PERFORMANCE MISSING MESSAGE MAY BE...

Read full bulletin

NOTED IN THE AUXILIARY CONTROL MODULE (AUCM) DURING A SYMPTOM DRIVEN DIAGNOSTICS (SDD) FAULT CODE READ.

10094539

ISSUE: WHEN RUNNING EITHER; CONFIGURE NEW MODULE -INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER OR, INCONTROL TOUCH PRO - VEHICLE SHARED SECRET.

Read full bulletin

A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED.

10094516

ISSUE: MIL ILLUMINATED AND WITH DTC P025C-11 FOR FUEL PUMP MODULE "A" CONTROL CIRCUIT LOW - CIRCUIT SHORT TO GROUND

10094466

"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH...

Read full bulletin

MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED."

Body & Paint

38 bulletins

11011034

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

11008625

A customer may report that the windshield wipers stop up on the windshield when turned off.

11007416

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

10243681

The sunglass holder wont open or does not operate correctly

10239035

A customer may report that the front or rear door latch does not operate as expected.

10239019

A customer may report that the front or rear door latch does not operate as expected.

10210018

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

10190073

Floor Ground Stud Corrosion

10188505

A creak noise may be evident from the center of the instrument panel.

10185335

A noticeable difference may be evident in the temperature between the air blowing through the instrument panel center...

Read full bulletin

air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.

10185334

There is a wind noise from the A-pillar area or that the windshield finisher is loose.

10183550

A customer may report that the roof opening panel or the roof blind does not operate with the one touch feature.

10182379

Customers report the panoramic roof glass opening panel/sunblind has lost its one-touch operation.

10182152

A creak noise may be evident from the center of the instrument panel.

10178161

Potential water corrosion in junction box may cause a no start condition

10164932

The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear.

Read full bulletin

This affects only vehicles with Oyster color seat trim.

10155325

Customers may report water leaking from the roof opening panel.

10155324

Customers may report the removable recovery panel is loose incorrectly aligned.

10153462

Customers may report that the roof opening panel mechanism has become jammed or does not tilt up properly.

10153320

Customers may report one or more of the following issues with the roof opening mechanism.

Read full bulletin

Jammed, When opening in tilt only one side opens, A rattle from the the guide rail mechanism.

10146035

The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear.

Read full bulletin

This affects only vehicles with Light Oyster color seat trim.

10146018

A noticeable difference may be evident in the temperature between the air blowing through the instrument panel center...

Read full bulletin

air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.

10146016

On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...

Read full bulletin

adrift.

10142413

Issue: Tunescan does not operate, scrolling window animation is constantly running.

10142403

Issue: F-PACE / X761 17my onwards.

Read full bulletin

Customers report scratches to the tailgate closing panel trim and latch. See attached pictures of the scratches to the trim. The 'Soft Close' function may also not work.

10142133

On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...

Read full bulletin

adrift.

10131575

Issue: Body Panel(s)Unibody

10123470

Situation: Only on vehicles with standard front bumpers, the front bumper lower center lip may distort at high speed,...

Read full bulletin

detach from the front bumper, and/or create a noise from the front of the vehicle at high speed.

10123469

Situation: The windshield finisher may be loose and/or wind noise may be evident from the A-pillar area.

10123468

Situation: The front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear.

Read full bulletin

This affects only vehicles with Light Oyster color seat trim.

10118502

Situation: The roof blind may not open correctly.

Read full bulletin

Upon diagnosis, Diagnostic Trouble Code (DTC) B13CB-87 may be stored.

10110981

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

Read full bulletin

Range which may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from the rear wheel arch area behind the seat when driving over uneven surfaces. Investigations have identified that the cross brace installed in the rear of the vehicle is rubbing against the bodywork, causing the metallic 'creak' noise under the circumstances above.

10110964

Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which...

Read full bulletin

may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from the rear wheel arch area behind the seat when driving over uneven surfaces. Investigations have identified that the cross brace installed in the rear of the vehicle is rubbing against the bodywork, causing the metallic 'creak' noise under the circumstances above.

10097577

SITUATION: THE FRONT OVERHEAD CONSOLE SUNGLASSES HOLDER MAY APPEAR TO BE DISTORTED AND WILL NOT LATCH CORRECTLY IN...

Read full bulletin

CERTAIN CONDITIONS.

10095103

ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.

10094774

SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.

10094520

ISSUE: REAR DOOR ALIGNMENT NOT AS EXPECTED.

10079845

SITUATION: VERTICAL SCRATCHES MAY BE EVIDENT ON THE DOOR WINDOWS.

Brakes

25 bulletins

11016648

There have been several FRED submissions for a customer allegation of brake judder/vibration.

11016647

There have been several FRED submissions for a customer allegation of a brake noise concern.

11016646

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

Read full bulletin

instrument cluster.

10167316

EPB (Emergency Park Brake) is applied and will not release.

Read full bulletin

The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.

10151651

A customer may report a squeal noise coming from front brakes during brake application.

Read full bulletin

This will usually occur whilst cold.

10146159

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10146158

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10146157

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10146020

A creak noise may be evident from the rear of the vehicle when braking, accelerating, and/or cornering.

10143043

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10143042

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10142158

Issue: Panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving...

Read full bulletin

over an uneven surface.

10142157

Issue: Panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving...

Read full bulletin

over an uneven surface.

10142138

The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster...

Read full bulletin

with the warning message 'Recalibrate EPB' displayed in the message center.

10127616

Issue: A customer may report a squeal noise coming from the rear brakes during braking.

10127615

Issue: A customer may report a squeal noise coming from the rear brakes during braking.

10127614

Issue: A customer may report a squeal noise coming from the rear brakes during braking.

10127302

Issue: A customer may report a squeal noise coming from the rear brakes during braking.

10127301

Issue: A customer may report a squeal noise coming from the rear brakes during braking.

10127300

Issue: A customer may report a squeal noise coming from the rear brakes during braking.

10127112

An Autonomous Emergency Braking (AEB) warning message -- 'AEB not Available' or 'AEB initializing' -- may be displayed on the Instrument Cluster (IC).

Read full bulletin

The AEB feature would not be available for the remainder of the ignition cycle.

10125490

The Anti-lock Brake System (ABS) warning light may be illuminated in the Instrument Cluster.

Read full bulletin

Upon further inspection, Diagnostic Trouble Code (DTC) C0031-2F, C0031-29, C0031-31, C0031-62, C0034-2F, C0034-29, C0034-41, and/or C0034-62 may be stored in the Anti-lock Brake System Control Module

10124197

Issue: Submitting a Brake Noise EPQR

10116795

Situation: A creak noise may be evident from the rear of the vehicle when braking, accelerating, and/or cornering.

10094482

ISSUE: CREAK FROM REAR WHEN BRAKING/ACCELERATING AND CORNERING.

Steering

24 bulletins

10211136

A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...

Read full bulletin

driving straight ahead on rough roads.

10210013

A customer may report a noise from the front suspension when driving at low speeds with steering input applied or while...

Read full bulletin

driving straight ahead on rough roads.

10208753

Transfer Case Judder/Vibrations when a right or left steering input is applied at low speed.

10204127

A customer may report a noise from the front suspension when driving at low speeds with steering input applied.

10155302

A customer may report a squeaking noise when turning the steering wheel during a manoeuvre.

10146219

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

10141086

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

10141085

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

10131581

Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column.

Read full bulletin

This issue is affecting X260, X760 and X761.

10127613

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle

10127612

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle

10127299

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle

10127298

Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle

10120496

Issue: A customer may report a concern relating to a noise from the right hand front wheel area at slow speeds.

Read full bulletin

The noise is more evident when a slight steering input is applied to the steering wheel. The noise may be evident up to speeds of approximately 20mph.

10120493

Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

10119556

Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column.

Read full bulletin

This issue is affecting X260, X760 and X761.

10119549

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected...

Read full bulletin

Vehicle Range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers.

10119545

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range may experience loss...

Read full bulletin

of power assist to the steering, most likely at low speed in parking-type maneuvers.

10118503

Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground).

Read full bulletin

Noise is audible outside and inside the vehicle.

10118160

Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column.

Read full bulletin

This issue is affecting X260, X760 and X761.

10095283

ISSUE: A CUSTOMER MAY REPORT A CREAK / GROAN NOISE COMING FROM THE LOWER STEERING COLUMN AREA.

10095088

ISSUE: A CUSTOMER MAY REPORT A CREAK / GROAN NOISE COMING FROM THE LOWER STEERING COLUMN AREA.

10094451

SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL TOUCH PRO FEATURES MAY NOT FUNCTION AS EXPECTED: CD PLAYER...

Read full bulletin

PERFORMANCE; UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE THE ACTION; VOICE COMMAND REPEATED TWICE; MISSING AUDIO FOR FM AFTER STARTUP; RECOVERED AFTER SOURCE CHANGE; PHONE ISSUES; AND/OR SCREEN RESET ISSUES.

10094445

SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL TOUCH PRO FEATURES MAY NOT FUNCTION AS EXPECTED: CD PLAYER...

Read full bulletin

Transmission

21 bulletins

10210107

8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination with coolant.

10200772

Customer states harsh shift, transmission warning lamp.

10185342

A transmission fluid leak may be seen coming from below the vehicle.

Read full bulletin

There may also be alack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).

10175603

A transmission fluid leak may be seen coming from below the vehicle.

Read full bulletin

There may also be a lack of acceleration and/or a 'juddering' from the vehicle while driving. A transmission warning message may also be displayed on the Instrument Panel Cluster (IPC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).

10152681

A transmission fluid leak may be seen coming from below the vehicle and/or the customer may express concern of a lack of...

Read full bulletin

acceleration and/or a 'juddering' from the vehicle while driving with a transmission warning message displayed on the Instrument Cluster (IC). Upon further diagnosis, the fluid may be found leaking from the transmission fluid cooler pipe(s).

10146231

Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...

Read full bulletin

T4A15334) installed in Jaguar F-Pace 2017 and 2018 Model Year vehicles.

10146230

Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...

Read full bulletin

T4A15334) installed in Jaguar F-Pace 2017 and 2018 Model Year vehicles.

10146229

Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number...

Read full bulletin

T4A15334) installed in Jaguar F-Pace 2017 and 2018 Model Year vehicles.

10142399

Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the...

Read full bulletin

Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event.

10141100

Issue: Exterior door mirror dip position does not always return to previously set position when reverse gear is engaged...

Read full bulletin

and then changed back to drive.

10141078

Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.

10131577

Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with...

Read full bulletin

an 8HP transmission, and will not be able to find the routine within SDD.

10120498

Situation: One or more of the following may be evident: ? '2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Cluster.

Read full bulletin

? The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Cluster. During diagnosis, the technician may find Diagnostic Trouble Code (DTC) U0001-87 stored in the Transmission Control Module (TCM).

10118143

Inadequate A/C performance may be experienced with the compressor clutch

10097593

ISSUE: ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97.

Read full bulletin

AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED.

10095157

ISSUE: CONTENT: THIS SSM APPLIES TO ROTARY TRANSMISSION CONTROL SWITCH MODULE (TCS) / GEAR SHIFT MODULE (GSM) IN THE...

Read full bulletin

ABOVE APPLICABLE MODEL YEARS VEHICLES. ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97 IN THE GSM. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. PLEASE DO NOT REPLACE THE GSM UNTIL THIS PROCEDURE HAS BEEN COMPLETED AND VERIFIED. GSMS HAVE BEEN REPLACED PREVIOUSLY WHEN THIS SOFTWARE WILL FIX THE ISSUE

10094594

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...

Read full bulletin

APPLICABLE) WORKING PROPERLY.

10094584

ISSUE: EXTERIOR DOOR MIRROR DIP POSITION DOES NOT ALWAYS RETURN TO PREVIOUSLY SET POSITION WHEN REVERSE GEAR IS ENGAGED...

Read full bulletin

AND THEN CHANGED BACK TO DRIVE.

10093082

SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE...

Read full bulletin

APPLICABLE) WORKING PROPERLY.

10079843

SITUATION: A HARSH GEAR ENGAGEMENT -- PARK-TO-DRIVE AND/OR NEUTRAL-TO-DRIVE -- MAY BE EVIDENT WHEN THE VEHICLE IS COLD...

Read full bulletin

(BELOW 68F / 20C).

10079820

ISSUE: REPORT OF INTERMITTENT OR NO CAMERA IMAGE WHEN SELECTING REVERSE GEAR REAR, BLACK SCREEN.

Software & Calibration

16 bulletins

11015305

InControl Touch Pro Wired Update

10243687

Weather and Park & Pay Apps disappear after PIVI update

10228531

DVD software update

10212857

Mongoose Update.

10195258

Incontrol touch pro phase 2.5 software update.

10191867

IMC Update 21A will not install

10190012

IMC 20C1 Software Release

10189999

IMC 20C1 Software Release

10164945

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software

10163115

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software

10162317

Not able to hear incoming calls with iPhone at 12.2 software.

10153322

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

Read full bulletin

a software upgrade designed to enhance the robustness of a range of system features and functions.

10146031

18C - New face of InControl Touch Pro and 18C software improvements

10143050

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

Read full bulletin

a software upgrade designed to enhance the robustness of a range of system features and functions.

10127608

ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...

Read full bulletin

with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)

10127294

ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...

Read full bulletin

Lighting

10 bulletins

11013978

Malfunction Indicator Lamp (MIL) may illuminate

11012684

Malfunction Indicator Lamp (MIL) may illuminate

10244963

There is moisture inside the headlamp lens

10229596

Malfunction Indicator Lamp

10200980

MALFUNCTION INDICATOR LAMP (MIL)

10200979

MALFUNCTION INDICATOR LAMP (MIL)

10194719

Malfunction Indicator Lamp

10174477

To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.

Read full bulletin

SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.

10159750

The yellow reflector in the headlamp assembly is delaminating

10123472

Situation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently.

Suspension

10 bulletins

10127587

Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

10127293

Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

10119551

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

Read full bulletin

Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification required for robust USB 2.0 communication.

10118505

Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have a...

Read full bulletin

cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification required for robust USB 2.0 communication.

10118150

USB network between USB hub and digital disc player does not match specification

10118142

DESCRIPTION OF ISSUE An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

Read full bulletin

Range which may have a cable assembly for the USB network between the USB hub and the digital disc player that does not match the specification required for robust USB 2.0 communication.

10110982

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

Read full bulletin

Range which may have been manufactured away from process and in some cases the gaiter on the front suspension front/forward lower control arm has been damaged. Investigations have identified a potential split on the front/forward lower control arm gaiter, which will allow grease to be washed out and water/road debris may enter the component during service usage. This could lead to a possible audible noise and or driveability concern with the component that is noticeable by the driver

10110980

DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle...

Read full bulletin

Range where the roof opening glass panel cannot be closed and/or the wind deflector spring may become displaced.

10110970

Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which...

Read full bulletin

may have been manufactured away from process and in some cases the gaiter on the front suspension front/forward lower control arm has been damaged. Investigations have identified a potential split on the front/forward lower control arm gaiter, which will allow grease to be washed out and water/road debris may enter the component during service usage. This could lead to a possible audible noise and or driveability concern with the component that is noticeable by the driver.

10110965

Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...

Read full bulletin

the roof opening glass panel cannot be closed and/or the wind deflector spring may become displaced.

Fuel System

9 bulletins

11015294

FUEL VAPOUR PURGE

10222680

NEAR FIELD SENSING FEATURE DEGRADATION

10204150

Near Field Sensing feature degradation (Surround camera; 360 Park Aid)

10182382

Exhaust tailpipe actuator rattle noise on F-Pace SVR models.

10127583

Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with...

Read full bulletin

Diesel fuel.

10127576

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127575

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127282

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127281

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

Tires & Wheels

9 bulletins

10226070

Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

10226069

Click Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

10202133

CLICKING NOISE FROM FRONT WHEEL AREA

10202132

CLICKING NOISE FROM FRONT WHEEL AREA

10194723

Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

10194722

Clicking Noise On Full Left - Right Lock From Front Wheel Area At Low Speed.

10148517

Issue: Wheel stud failures (fractures).

10143028

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

10143027

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

Hybrid & EV

7 bulletins

10229588

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10229587

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227462

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227460

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10222695

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

10222694

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

10168909

JLR are investigating reports of the Wireless Charger Accessory are intermittently charging or not charging the mobile...

Read full bulletin

device.

HVAC & Climate

5 bulletins

11022439

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...

Read full bulletin

or become inoperable every 8-10 minutes while driving.

10124198

Situation: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed a software upgrade.

Read full bulletin

Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? - connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.

10119565

Situation: In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed a software upgrade.

Read full bulletin

Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.

10119548

DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on...

Read full bulletin

the performance of the InControl Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss; channel artwork not displaying - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - ?Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues - Climate control fan symbol not visible when increasing/decreasing fan speed - The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen - Unable to access the seat massage auto function on the Touchscreen - The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)

10118500

SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the...

Read full bulletin

performance of the InControl Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.

Pre-Delivery & Maintenance

3 bulletins

10168861

Improperly fitted ground points lead to numerous customer symptoms early in the service life of the vehicle.

10146242

Issue: The retailer may notice that the vehicle can not be locked or unlocked after a successful Pre Delivery...

Read full bulletin

Inspection (PDI) has been completed using Pathfinder. The retailer may also notice that the passive start functions does not work.

10079041

"SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED.

Read full bulletin

CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON THE LENS."

Air Bags & Safety

1 bulletin

10094602

SITUATION: ON VEHICLES FITTED WITH ADJUSTABLE SECOND ROW SEAT BACKRESTS, A GAP GREATER THAN 2MM MAY BE EVIDENT BETWEEN...

Read full bulletin

THE SEATBELT CHUTE TRIM AND WHERE IT MEETS THE C-PILLAR TRIM.

2017 Jaguar F-Pace TSBs

Categories

Engine

Infotainment

Other

Electrical

Body & Paint

Brakes

Steering

Transmission

Software & Calibration

Lighting

Suspension

Fuel System

Tires & Wheels

Hybrid & EV

HVAC & Climate

Pre-Delivery & Maintenance

Air Bags & Safety