2024 Jaguar E-Pace TSBs
98 Technical Service Bulletins across 13 categories
Categories
Electrical
23 bulletinsOnce the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
Coolant fan may continue running at high speed after ignition shut-off
Leaking windshield that caused the water ingress on the electrical component.
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message...
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center, due to the 12V system not providing the correct electrical support.
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
MIL lamp on the instrument cluster.
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FUEL PUMP DRIVER MODULE INOPERATIVE
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Fuel Pump Driver Module Inoperative
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter...
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Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery. The Starter Generator ControlModule (SGCM) needs to be updated to enhance the software and prevent the BISG from going into fail safe mode.
On certain 2023 and 2024 model year Mild Hybrid Electric Vehicle (MHEV) Jaguar vehicles the Belt Integrated Starter...
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Generator(BISG) goes into fail safe mode on first startup, resulting in no charging of the 48V and 12V battery.
Radio presets clear after ignition cycle.
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Sirius XM favorites do not store.
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Belt Integrated Starter Generator (BISG) Charging Inoperative on First Startup
Startup battery keeps draining / Vehicle will not start
The headlamps not fully functioning properly after module replacement.
Battery low warning displayed on instrument cluster and/or no-start
Redeveloped profiles.
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Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
Startup Battery Reduced State of Charge
Battery low warning displayed on instrument cluster and/or no-start.
Other
21 bulletinsWhile driving with satellite maps, sometimes image doesn't load fully and then comes back
INCONTROL REMOTE APP WAKE UP TIMER
There are several scenarios where the key may be set to a deactivated state.
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
After vehicle off, the fan continues to run at high speeds.
PIVI - Unable to log into InControl account in vehicle
Intermittent Passive Entry Operation
Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.
PASSIVE ENTRY INTERMITTENT OPERATION
Passive Entry doesn't respond intermittently to access car.
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Have to use key buttons to get in.
Customer reports that the vehicle intermittently fails to respond to Passive Entry request.
Customer reports that the vehicle intermittently fails to respond to Passive Entry request.
MIL on Instrument cluster.
AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM
PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION
Lane Assistance Not Available warning present on Instrument cluster.
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Lane Keep assist function not possible.
DTC repair - LKA systems
Customer states the weather app is no longer available
Pivi - Loss of GPS location and clock time
Pivi - Loss of GPS location and clock time
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...
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Emergency Call being activated.
Engine
17 bulletinsArduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...
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engine oil sludge deposits in high pressure engine oil galleries of the engine and inside the Continuous Variable Valve Lift (CVVL) unit.
Engine Oil and Filter Change
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Thermostat Housing Engine Coolant Leak
Low engine coolant lamp warning on instrument panel and/or coolant leak.
Low coolant light on or smell of coolant from engine area.
Engine Oil and Filter Change
The engine cooling pump has a visible coolant leak.
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
Low coolant light on or smell of coolant from engine area.
Low coolant light on or smell of coolant from engine area.
The engine oil and filter are to be replaced.
Customer reports lack of power and/or check engine light on.
MISFIRE OR ROUGH RUNNING
MISFIRE OR ROUGH RUNNING
Body & Paint
8 bulletinsBODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES
Windshield (Glass) Defects
Windshield (Glass) Defects
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
A customer may report that the windshield wipers stop up on the windshield when turned off.
Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
Creaking Noise From Glass Roof Panel
A creaking type noise from the roof area is heard while driving.
Brakes
8 bulletinsThere have been several FRED submissions for a customer allegation of brake judder/vibration.
There have been several FRED submissions for a customer allegation of a brake noise concern.
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...
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instrument cluster.
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris
The parking brake switch sticks or does not work.
This release contains updates and improvements to vehicle on board diagnostics, fault detection, and resolves an issue...
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where the park brake does not release when vehicle is stationary that may result in the display of an ABS warning.
Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...
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ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
Infotainment
5 bulletinsPIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY
The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...
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completes successfully.
PIVI satellite radio favorites screen displays an incorrect channel.
PIVI SATELLITE RADIO CHANEL DISPLAY FAULT
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
Software & Calibration
4 bulletinsThese vehicles have now been stopped from further SOTA attempts and require a wired intervention.
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A software update to the TCU and GWM is required.
Improvements to SOTA (Software Over The Air) capability.
Driving Assistance and Vehicle Dynamics updates
Weather and Park & Pay Apps disappear after PIVI update
Air Bags & Safety
3 bulletinsPassenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag...
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assembly process.
During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the...
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airbag assembly process.
A Customer may complain of an SRS system warning message being displayed on the instrument panel.
Pre-Delivery & Maintenance
2 bulletinsIntermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.
Customer may report an active SOTA campaign which fails to complete download or install
Hybrid & EV
2 bulletinsWireless Device Charger Inoperative Post Software Update
Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices
Suspension
2 bulletinsFront Stabilizer Bar Link - Noisy
Front Stabilizer Bar - Noisy-
Steering
2 bulletinsEnhancements to Apple AutoPlay, Android Auto, ADAS, Steering
Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
HVAC & Climate
1 bulletinCustomer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...
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or become inoperable every 8-10 minutes while driving.