2023 Jaguar E-Pace TSBs

While driving with satellite maps, sometimes image doesn't load fully and then comes back

INCONTROL REMOTE APP WAKE UP TIMER

There are several scenarios where the key may be set to a deactivated state.

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

After vehicle off, the fan continues to run at high speeds.

PIVI - Unable to log into InControl account in vehicle

Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.

PASSIVE ENTRY INTERMITTENT OPERATION

Passive Entry doesn't respond intermittently to access car.

MIL on Instrument cluster.

Clear SOTA Persistency

AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM

Clear SOTA Persistency

PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION

DTC repair - LKA systems

Customer states the weather app is no longer available

Pivi - Loss of GPS location and clock time

Pivi - Loss of GPS location and clock time

The wiper blades streak, smear, judder or squeak during operation

LOSS OF GPS LOCATION AND CLOCK TIME

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...

Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.

Non-start situation

No Start

Surround camera, 360 Park aid features are not operating

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

PIVI Loss of GPS location and clock time

Telematics Unable to activate during PDI

USB STICK NOT RECOGNIZED

COOLANT LEVEL LOW WARNING MESSAGE

Attachment.

Attachment.

Attachment.

Image.

Image.

PIVI PRO USB INOPERATIVE

Software Over The Air (SOTA) updates are failing to complete.

Software Over The Air (SOTA) updates are failing to complete.

Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.

Coolant fan may continue running at high speed after ignition shut-off

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

Leaking windshield that caused the water ingress on the electrical component.

Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a Telematic Control...

Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message...

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

MIL lamp on the instrument cluster.

Fuel Pump Driver Module Inoperative

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...

Startup battery keeps draining / Vehicle will not start

The headlamps not fully functioning properly after module replacement.

Battery low warning displayed on instrument cluster and/or no-start

Redeveloped profiles.

Startup Battery Reduced State of Charge

Battery low warning displayed on instrument cluster and/or no-start.

PIVI IP 36 , BECM OS 4.0.0

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...

PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES

Startup Battery Reduced State of Charge (SOC)

A rework action to grind material from a mounting face on the suspension subframe to allow the suspension height sensor...

Customer reports of 12V battery issues.

HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...

Engine Oil and Filter Change

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Low engine coolant lamp warning on instrument panel and/or coolant leak.

Low coolant light on or smell of coolant from engine area.

Engine Oil and Filter Change

The engine cooling pump has a visible coolant leak.

Low coolant light on or visible signs of engine coolant on or around the coolant pump.

Low coolant light on or smell of coolant from engine area.

Low coolant light on or smell of coolant from engine area.

The engine oil and filter are to be replaced.

Customer reports lack of power and/or check engine light on.

MISFIRE OR ROUGH RUNNING

MISFIRE OR ROUGH RUNNING

ENGINE MISFIRE

Customer reports, Engine Light is on and engine running rough.

Customer reports, Engine Light is on and poor cabin heating.

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

EV Mode not being available when selected by the driver (PHEV Engines)

Front Suspension Knocking Noise

ENGINE MISFIRE OR ROUGH RUNNING

ENGINE MISFIRE OR ROUGH RUNNING

ENGINE MISFIRE OR ROUGH RUNNING

Software Over The Air (SOTA) updates are failing to complete.

Software Over The Air (SOTA) updates are failing to complete

Software Updates

Software Updates

Software Updates

A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...

These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

Software Updates

Software Updates CLOSED

Improvements to SOTA (Software Over The Air) capability.

SOFTWARE UPDATES

Driving Assistance and Vehicle Dynamics updates

Weather and Park & Pay Apps disappear after PIVI update

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...

Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and...

SOFTWARE UPDATES

SOFTWARE UPDATES

DVD software update

Mongoose Update.

BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

A customer may report that the windshield wipers stop up on the windshield when turned off.

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

Creaking Noise From Glass Roof Panel

A creaking type noise from the roof area is heard while driving.

The sunglass holder wont open or does not operate correctly

A customer may report that the front or rear door latch does not operate as expected.

A customer may report that the front or rear door latch does not operate as expected.

USB stick not recognized when inserted into the Front Portable Media Interface Panel

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

Wireless Device Charger Inoperative Post Software Update

Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

There have been several FRED submissions for a customer allegation of brake judder/vibration.

There have been several FRED submissions for a customer allegation of a brake noise concern.

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

The parking brake switch sticks or does not work.

Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...

Noise from front brakes with 18-inch diameter brake system.

PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY

The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...

PIVI satellite radio favorites screen displays an incorrect channel.

PIVI SATELLITE RADIO CHANEL DISPLAY FAULT

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

Customer may report an active SOTA campaign which fails to complete download or install

SOTA CAMPAIGN

SOTA CAMPAIGN

FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION

The E-Call light is not active after completing the Pre-Delivery inspection

Malfunction Indicator Lamp

Passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag...

During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the...

Front Stabilizer Bar Link - Noisy

Front Stabilizer Bar - Noisy-

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...

NEAR FIELD SENSING FEATURE DEGRADATION