2022 Jaguar E-Pace TSBs

While driving with satellite maps, sometimes image doesn't load fully and then comes back

INCONTROL REMOTE APP WAKE UP TIMER

There are several scenarios where the key may be set to a deactivated state.

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

After vehicle off, the fan continues to run at high speeds.

PIVI - Unable to log into InControl account in vehicle

Vehicles may exhibit PIVI Login concerns even with InControl Remote functions operating.

PASSIVE ENTRY INTERMITTENT OPERATION

Passive Entry doesn't respond intermittently to access car.

MIL on Instrument cluster.

Clear SOTA Persistency

AUTOFRED APPROVAL COSMETIC DEFECT ON IDMA AND ICDM

Clear SOTA Persistency

PIVI SOTA - FAULT DIAGNOS IS AND RESOLUTION

Lane Assistance Not Available warning present on Instrument cluster.

DTC repair - LKA systems

Customer states the weather app is no longer available

Pivi - Loss of GPS location and clock time

Pivi - Loss of GPS location and clock time

LOSS OF GPS LOCATION AND CLOCK TIME

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...

Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.

Non-start situation

No Start

Surround camera, 360 Park aid features are not operating

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

PIVI Loss of GPS location and clock time

Telematics Unable to activate during PDI

USB STICK NOT RECOGNIZED

COOLANT LEVEL LOW WARNING MESSAGE

Driveline Noise or Vibration

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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PIVI PRO USB INOPERATIVE

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

UNABLE TO DISENGAGE AWD

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

UNABLE TO DISENGAGE AWD

Seat Mounted Seat Switches Not Working

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

Seat Mounted Seat Switches Not Working

Surround camera; 360 Park Aid features or any of the feature is not operating.

Seat mounted seat switches Seats not moving

Customers may report a change of Jaguar Drive Control (JDC) to "COMFORT" mode without driver input.

Connectivity functions are no longer working.

Key remote functions and/or passive entry stopped working.

The vehicle does not Eco Stop.

The vehicle does not Eco Stop.

Exhaust System Oxygen (O2) Sensors - Extended Warranty

Software Over The Air (SOTA) updates are failing to complete.

Software Over The Air (SOTA) updates are failing to complete.

Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.

Coolant fan may continue running at high speed after ignition shut-off

Near Field Sensing Module (NFSM) Wired Updates

Near Field Sensing Module (NFSM) Wired Updates

Near Field Sensing Module (NFSM) Wired Updates

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

Near Field Sensing Module (NFSM) Wired Updates

Leaking windshield that caused the water ingress on the electrical component.

Near field sensing module wired updates

Vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA).

Vehicles are unable to complete software updates through Software Over The Air (SOTA) and require a Telematic Control...

Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message...

Near Field Sensing Module (NFSM) Wired Updates

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

Near Field Sensing Module (NFSM) Wired Updates

Near Field Sensing Module (NFSM) Wired Updates

Near Field Sensing Module (NFSM) Wired Updates

MIL lamp on the instrument cluster.

Near Field Sensing Module (NFSM) Wired Updates

NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES

Fuel Pump Driver Module Inoperative

Near Field Sensing Module (NFSM) Wired Updates

A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates,...

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...

Radio presets clear after ignition cycle.

Startup battery keeps draining / Vehicle will not start

The headlamps not fully functioning properly after module replacement.

Battery low warning displayed on instrument cluster and/or no-start

Redeveloped profiles.

Battery low warning displayed on instrument cluster and/or no-start.

PIVI IP 36 , BECM OS 4.0.0

Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and...

PIVI IP36 , BECM OS 4.0.0 IMPROVED / CHANGED FEATURES

Customer reports of 12V battery issues.

HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...

Battery warning light on IPC / flat battery at point of customer handover.

AUDIO No audio output when audio system appears to be on issue is now corrected CONNECTIVITY Improved WiFi and...

BECM offline after programming.

Powertrain Control Module (PCM) displays some Diagnostic Trouble Codes (DTC`s)

Arduous customer drive cycles have been found to accelerate the degradation of engine oil, leading to generation of...

Engine Oil and Filter Change

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Thermostat Housing Engine Coolant Leak

Low engine coolant lamp warning on instrument panel and/or coolant leak.

Low coolant light on or smell of coolant from engine area.

Engine Oil and Filter Change

The engine cooling pump has a visible coolant leak.

Low coolant light on or visible signs of engine coolant on or around the coolant pump.

Low coolant light on or smell of coolant from engine area.

Low coolant light on or smell of coolant from engine area.

The engine oil and filter are to be replaced.

Customer reports lack of power and/or check engine light on.

MISFIRE OR ROUGH RUNNING

MISFIRE OR ROUGH RUNNING

Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present

ENGINE MISFIRE

Customer reports, Engine Light is on and engine running rough.

Customer reports, Engine Light is on and poor cabin heating.

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

EV Mode not being available when selected by the driver (PHEV Engines)

Customer reports that low coolant lamp on, coolant leak.

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

Customer reports coolant level low message on dash or a coolant leak.

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

Front Suspension Knocking Noise

ENGINE MISFIRE OR ROUGH RUNNING

ENGINE MISFIRE OR ROUGH RUNNING

ENGINE MISFIRE OR ROUGH RUNNING

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...

Thermostat coolant leak

Coolant leak from Thermostat

AJ20-P4 engine- Coolant leak from Thermostat

Coolant leak from Thermostat

Seat Power Height Adjustment Motor Inoperative

Seat Power Fore/Aft Motor Inoperative

Seat Recliner Motor Inoperative

Timing chain replacement VVT Service Part Incorrectly Boxed

Customer states check engine light is illuminated.

Check Engine MIL is illuminated.

Check Engine MIL is illuminated.

PIVI WIRELESS CARPLAY / ANDROID AUTO CONNECTIVITY

The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign...

PIVI satellite radio favorites screen displays an incorrect channel.

PIVI SATELLITE RADIO CHANEL DISPLAY FAULT

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

Customer reports vehicle will not start with a Smart Key Deactivated message shown in the vehicle display

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

Message center displays Coolant Level Low warning message.

Navigation voice guidance no longer operational after latest NGI update

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...

Voice guidance concerns when using Apple CarPlay.

Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard

Improvements/Fixes Improvement in system stability Improvements in acoustic reliability / Audio loss Graphical...

Affected Vehicles require a Pathfinder software Update to the latest PIVI Infotainment IP31 software.

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...

An issue has been identified on specific vehicles within the following model and Vehicle Identification Number (VIN) ranges.

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI...

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

Navigation voice guidance no longer operational after latest NGI update

Software Over The Air (SOTA) updates are failing to complete.

Software Over The Air (SOTA) updates are failing to complete

Software Updates

Software Updates

Software Updates

A potential concern has been identified on certain vehicles where Software Over The Air (SOTA) updates are failing to...

These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

Software Updates

Software Updates CLOSED

Improvements to SOTA (Software Over The Air) capability.

SOFTWARE UPDATES

Driving Assistance and Vehicle Dynamics updates

Weather and Park & Pay Apps disappear after PIVI update

A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA)...

Vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller VDC and...

SOFTWARE UPDATES

SOFTWARE UPDATES

DVD software update

Mongoose Update.

Wireless Device Charger Inoperative Post Software Update

Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

IPHONE 12 WIRELESS CHARGING J D POWER

The wireless phone charger is not working with iPhone 12

BODY / HMI CAN FUNCTIONS RESET EVERY 8-10 MINUTES

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

A customer may report that the windshield wipers stop up on the windshield when turned off.

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

A customer may report that the front or rear door latch does not operate as expected.

A customer may report that the front or rear door latch does not operate as expected.

USB stick not recognized when inserted into the Front Portable Media Interface Panel

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

Panoramic roof sun blind inoperable.

Panoramic roof sun blind inoperable.

There have been several FRED submissions for a customer allegation of brake judder/vibration.

There have been several FRED submissions for a customer allegation of a brake noise concern.

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

Electric Park Brake (EPB) Switch Inoperable Due To Build-Up Of Debris

The parking brake switch sticks or does not work.

Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System,...

Noise from front brakes with 18-inch diameter brake system.

Software Over The Air (SOTA) Improvements to the following Driver Assistance features: Adaptive Cruise Control, Driver...

There is moisture inside the headlamp lens

FRONT INTERIOR COURTESY LIGHT NON-ILLUMINATION

The E-Call light is not active after completing the Pre-Delivery inspection

Malfunction Indicator Lamp

Charge warning light on, MIL light

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

SOTA CAMPAIGN

SOTA CAMPAIGN

Passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the airbag...

During a passenger airbag deployment, the airbag may tear as a result of improper folding of the airbag during the...

A Customer may complain of an SRS system warning message being displayed on the instrument panel.

UNABLE TO DISENGAGE ALL WHEEL DRIVER AWD

Unable To Disengage All Wheel Drive (AWD)

Service Action - Unable To Disengage All Wheel Drive (AWD)

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...

HVAC taking longer than expected to warm the cabin in cold environments.

Front Stabilizer Bar Link - Noisy

Front Stabilizer Bar - Noisy-

NEAR FIELD SENSING FEATURE DEGRADATION

Fuel Flap locking not working.

Transmission fluid leaks

Customer states harsh shift, transmission warning lamp.