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2018 Jaguar E-Pace TSBs

420 Technical Service Bulletins across 15 categories

Engine

95 bulletins
11006072

Low coolant light on or smell of coolant from engine area.

11003769

Low coolant light on or smell of coolant from engine area.

10251536

Certain 2017 to 2019MY Jaguar vehicles equipped with Ingenium I4 2.0L Diesel engines, when connected to a diagnostic...

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scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.

10244864

Customer reports lack of power and/or check engine light on.

10240354

MISFIRE OR ROUGH RUNNING

10240353

MISFIRE OR ROUGH RUNNING

10233816

Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present

10232701

ENGINE MISFIRE

10232667

Customer reports, Engine Light is on and engine running rough.

10232633

Customer reports, Engine Light is on and poor cabin heating.

10231464

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

10222498

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

10218879

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

10212990

Front Suspension Knocking Noise

10211157

ENGINE MISFIRE OR ROUGH RUNNING

10211150

ENGINE MISFIRE OR ROUGH RUNNING

10211149

ENGINE MISFIRE OR ROUGH RUNNING

10211123

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may...

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be on the cluster

10209997

Thermostat coolant leak

10206284

Coolant leak from Thermostat

10206256

AJ20-P4 engine- Coolant leak from Thermostat

10206244

The engine Malfunction Indicator Lamp (MIL) may be illuminated.

10202945

Coolant leak from Thermostat

10202853

Seat Power Height Adjustment Motor Inoperative

10202852

Seat Power Fore/Aft Motor Inoperative

10202851

Seat Recliner Motor Inoperative

10202830

Timing chain replacement VVT Service Part Incorrectly Boxed

10200774

Customer states check engine light is illuminated.

10195332

Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic...

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Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.

10190036

Check Engine MIL

10190033

Check Engine MIL

10186715

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

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variable valve timing (VVT) solenoids on both intake an exhaust.

10185405

The engine is running rough.

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There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.

10185365

A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the...

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listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.

10185239

Variable Camshaft Timing (VCT) Solenoids

10183920

Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...

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Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.

10183919

Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator...

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Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.

10183545

The engine fan runs excessively.

10183529

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

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variable camshaft timing (VCT) solenoids on both intake an exhaust.

10183521

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

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variable camshaft timing (VCT) solenoids on both intake an exhaust.

10182370

The Check Engine Lamp is illuminated.

10182340

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of...

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variable valve timing (VVT) solenoids on both intake an exhaust.

10180948

There is a squeak from the engine at startup or shut down.

10180946

The engine fan will run sometimes after the engine is shut off.

10180863

Service replacement engines may require a balance shaft update prior to fitment.

10178148

The Check Engine MIL is on.

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There is a lack of power from the engine.

10174474

There is a loud noise from the front of the vehicle.

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The Check Engine MIL is on.

10174437

The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with reduced engine performance.

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Further investigation has shown that Diagnostic Trouble Code(s) (DTC) P2170-11 is stored in the Powertrain Control Module (PCM).

10173443

The Check Engine MIL is on.

10173431

InControl Remote App does not update vehicle location or show correct vehicle status.

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Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.

10172197

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

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Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.

10172196

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

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Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.

10172195

Customer may report lack of power/reduced performance and induction noise under certain driving conditions.

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Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.

10171148

The Check Engine MIL is on.

10171120

The MIL is illuminate on the IPC with reduced engine performance.

10168913

The Check Engine MIL is on.

10168910

The Check Engine MIL is on.

10168904

The Check Engine MIL is on.

10168857

The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle and/or illuminate...

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the Check Engine MIL.

10168856

The Check Engine MIL is on.

10166459

The Check Engine Light is on.

10164962

The transmission fault message is displayed in the instrument cluster.

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The Check Engine Lamp is on.

10164950

A 'clunk' noise may be evident from the front of the vehicle when the engine is switched OFF.

10164940

The engine fan is making a lot of noise.

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The engine fan runs after I turn the car off.

10164939

The Check Engine Lamp is on.

10164824

After a successful update of the Heating Ventilation and Air-Conditioning (HVAC) module, the engine cooling fan runs...

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permanently.

10163753

The tire valve stem is broken or cracked.

10163745

The engine fan is making a lot of noise.

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The engine fan runs after I turn the car off.

10163109

The Check Engine Lamp is on.

10163094

After a successful update of the Heating Ventilation and Air-Conditioning (HVAC) module, the engine cooling fan runs...

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permanently.

10162312

The engine fan is making a lot of noise.

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The engine fan runs after I turn the car off.

10162311

The check engine lamp is illuminated

10162310

The Check Engine Lamp is on.

10159485

The Check Engine Lamp is on.

10158620

The Check Engine Lamp is on.

10158609

The Check Engine Lamp is illuminated and, or, DTC P2170-11 is stored in the PCM.

10158608

The Check Engine Lamp is illuminated and, or, DTC P2170-11 is stored in the PCM.

10158565

Malfunction Indicator Lamp (MIL) illuminated.

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DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10158564

Malfunction Indicator Lamp (MIL) illuminated.

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DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10158563

Malfunction Indicator Lamp (MIL) illuminated.

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DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.

10155318

Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument...

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cluster.

10155309

The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the...

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Powertrain Control Module (PCM).

10153459

The Check Engine Lamp is illuminated

10153458

The Check Engine Lamp is on.

10153321

The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the...

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Powertrain Control Module (PCM).

10152708

Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time.

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JLR has seen a recent increase in complaints about this issue.

10152684

A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be...

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illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).

10148535

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10148534

Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

10146212

A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance

10146034

A 'clunk' noise may be evident from the front of the vehicle when the engine is switched OFF.

10146028

A customer may complain of a Check Engine Lamp illumination or poor engine performance.

10146015

Issue: JLR have received a number of reports reference timing chain cover plugs.

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Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.

10143039

A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be...

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illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or P000A-00 are found stored in the Powertrain Control Module (PCM).

10134979

A Customer may report a knocking type noise from the rear of the vehicle.

Infotainment

80 bulletins
11016645

This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year...

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from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.

11016644

These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...

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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software- Over-The-Air (SOTA) updates.

11015314

NGI Infotainment Class Action Settlement

11015306

Infotainment Master Controller (IMC) Extended Warranty

11015276

Infotainment Master Controller (IMC) Extended Warranty

11015249

These Customer Satisfaction Programs (CSPs) are being made available as a benefit under the Class Action settlement...

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agreement for clients who own or lease a Settlement Class vehicle, that requires a wired software update to the Infotainment system IMC to enable future Software-Over- The-Air (SOTA) updates.

11010266

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

10248409

Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may...

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provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.

10232710

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App &...

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Parking app are inoperative.

10206255

Navigation voice guidance no longer operational after latest NGI update

10206167

Voice guidance concerns when using Apple CarPlay.

10204122

Post 21A Update Apple CarPlay Navigation Voice Guidance Not Heard

10204086

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as...

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Waze.

10202944

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

10202824

Navigation voice guidance no longer operational after latest NGI update

10202081

Navigation voice guidance no longer operational after latest NGI update

10200908

Navigation voice guidance no longer operational after latest NGI update

10199909

Navigation voice guidance no longer operational after latest NGI update

10199054

Navigation voice guidance is not working with Apple CarPlay

10199053

Infotainment Updates

10194909

Update Apple Carplay Navigation Voice Guidance Not Heard

10189732

'Smart key not found' Message Displayed On Instrument Panel Cluster (IPC) and Intermittent Smart Key Operation

10178159

20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio...

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popping noise iOS13 Bluetooth improvements Additional improvements

10174489

JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB),...

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specifically relating to reports of the touchscreen displaying Radio not available from vehicle start-up and continues for the entire drive.

10174478

Popping sound or crackling noise from the audio system while in use.

10173445

Popping sound or crackling noise from the audio system while in use.

10173444

XM radio is inop.

10172192

XM radio is inop.

10171160

Popping sound or crackling noise from the audio system while in use.

10171142

Pop Noise From Audio Output

10168931

Customer states there is no audio output from the speakers on all sources.

10168929

Customer complaint in regards to Infotainment system.

10168922

Popping sound or crackling noise from the audio system while in use.

10168920

The Ambient Air Temperature (AAT) displayed on the Instrument Panel Cluster (IPC) is displayed in Celsius (C), instead...

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of Fahrenheit (F) as required.

10167344

Customer states there is no audio output from the speakers on all sources

10167338

Popping sound or crackling noise from the audio system while in use.

10167329

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later...

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versions.

10166460

Popping sound or crackling noise from the audio system while in use.

10166454

Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl Touch Pro? software in 2016-18MY...

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vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.

10166450

Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the...

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infotainment system using the USB cable and CarPlay mode active.

10164963

Popping sound or crackling noise from the audio system while in use.

10164947

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...

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status.

10164943

Popping sound or crackling noise from the audio system while in use.

10163748

Popping sound or crackling noise from the audio system while in use.

10163740

Customers may report that no audio can be heard in the vehicle.

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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

10163739

Customers may report that no audio can be heard in the vehicle.

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Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

10163117

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500?...

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status.

10163114

Intermittent Bluetooth connection on Android equipped device with software 9.0

10163113

Popping sound or crackling noise from the audio system while in use.

10162316

Intermittent Bluetooth connection on Android equipped device with software 9.0

10162315

Popping sound or crackling noise from the audio system while in use.

10158611

Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached).

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X540 E-Pace, MY2018

10158610

Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached).

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X540 E-Pace, MY2018

10158566

Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below...

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has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live and Web Browser concern System Language concern

10153869

Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make...

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sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not apply to any vehicle already registered and in use, either with the retailer or customer. Any vehicle already in use may continue to be driven and any repair instructions deemed necessary will be communicated through a separate Field Action or Technical Bulletin.

10153864

Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make...

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sure customers receive their new vehicles with the latest infotainment features and enhancements.

10153451

The rear proximity camera retaining bracket may be loose or adrift, causing the image to be blank on the Touchscreen.

10152712

Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1.

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InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern

10152710

When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS...

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is not available? displayed on the instrument Cluster? due to activation failure.

10151663

Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October.

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As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and ISC software should not be updated unless related to a reported customer concern.

10148530

?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC)...

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U3000-49 logged in the TCU (Telematics Control Unit).

10148529

Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

10146039

Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...

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inoperative.

10146038

Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code...

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(DTC) U3000-49 logged in the TCU (Telematics Control Unit).

10146032

A customer may report "Hood Open" message displays on IP with hood closed.

10146019

The rear proximity camera retaining bracket may be loose or adrift, causing the image to be blank on the Touchscreen...

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(TS).

10146010

ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC)...

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.The concern occurs when updating to phase 4.0 using PATHFINDER 180

10143036

Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system...

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can no longer provide Navigation destination entry via voice control.

10143019

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated

10142400

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10142178

Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example...

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attached).

10142177

Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example...

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attached).

10142165

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10142164

Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate...

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and/or ?SOS is not available? displayed on the instrument Cluster? due to activation failure.

10142159

Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start...

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will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Although these DTC's can indicate an issue with the Urea system, multiple components have been returned to the supplier with no fault found following repairs on customer vehicles.

10142134

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10141083

Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no...

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longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.

10141068

Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to...

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the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.

10127611

Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display.

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DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TDV6.

10127297

Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display.

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DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TDV6.

Other

72 bulletins
11030752

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

11025064

MIL Illuminated.

11020209

MIL on Instrument cluster.

10239049

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS...

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Emergency Call being activated.

10239041

Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.

10239012

Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.

10222704

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

10222702

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222701

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

10222689

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

10219019

COOLANT LEVEL LOW WARNING MESSAGE

10215544

Driveline Noise or Vibration

10212974

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10212845

Attachment.

10212844

Attachment.

10212843

Attachment.

10212838

Image.

10212837

Image.

10211119

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10209995

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10208499

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10207619

Seat Mounted Seat Switches Not Working

10207611

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS...

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malfunction, Erroneous E-Call Trigger

10206268

Seat Mounted Seat Switches Not Working

10204152

Seat mounted seat switches Seats not moving

10200976

Customers may report a change of Jaguar Drive Control (JDC) to "COMFORT" mode without driver input.

10200907

Connectivity functions are no longer working.

10200906

Key remote functions and/or passive entry stopped working.

10191876

There is a noise from the vehicle while driving.

10190014

Pivi IP27.1 (OS 2.0.6)

10190013

TCU v19.2

10190001

Pivi IP27.2 (OS 2.0.6)

10190000

TCU v19.2

10183914

DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE

10182398

Coolant level is over the maximum fill line at PDI.

10180862

Customers may report a change of Jaguar Drive Control (JDC) to Comfort mode without driver input.

10175836

Retailers may report the coolant level is over the maximum fill line at PDI.

10169844

An increased number of Roadside Assist reports received related to coolant level low warning after vehicles previously...

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had a coolant pump replaced.

10168935

Customer states the vehicle will not start.

10167342

Customer states the vehicle will not start

10164966

Customer states the vehicle will not start.

10164951

A customer may express a concern that the auto stop/start system does not function as expected.

10164942

TCU_3 Programming failures

10163752

Customer states the vehicle will not start

10163750

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw

10163747

TCU_3 Programming failures

10163112

TCU_3 Programming failures

10162314

TCU_3 programming failures

10159748

TCU_3 programming failures

10158625

TCU_3 programming failures

10158623

Poor quality from Voice Control.

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Poor quality from Voice Command

10155322

InControl Touch Pro Inoperative

10155292

InControl features not functioning in the vehicle due to mobile data connectivity concerns

10153460

Customers may report that the vehicle alarm goes off intermittently without any noticeable trigger.

10153453

InControl Touch Pro Inoperative

10153325

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where...

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unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.

10153323

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where...

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unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.

10148512

The reissue replaces all previous version.

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Please destroy all previous versions.

10146030

SIM card activation issues

10146029

InControl Touch Pro phase 4 customer letter

10141093

Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate.

10141082

Issue: PDI may not be completed due to activity key programming issue.

10141081

Issue: PDI may not be completed due to activity key programming issue.

10141080

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through...

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one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of the set temperature. This is therefore affecting the ability to set a constant comfortable temperature within the passenger compartment.

10134981

During PDI some vehicles come with two small tools in a baggie in the center console or glove box that we can not...

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identify what it is used for.

10134972

TCU activation at PDI

10134968

Jaguar Land Rover Shop Foreman Conference Call

10134967

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range the air...

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blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of the set temperature. This is therefore affecting the ability to set a constant comfortable temperature within the passenger compartment.

10134965

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through...

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one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of the set temperature. This is therefore affecting the ability to set a constant comfortable temperature within the passenger compartment.

10127619

Presentation from Dealer Shop Foreman Conference Call

10127609

Issue: Jaguar headlining cleaning products

10127295

Issue: Jaguar headlining cleaning products

Electrical

54 bulletins
11017740

Leaking windshield that caused the water ingress on the electrical component.

11011026

MIL lamp on the instrument cluster.

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FUEL PUMP DRIVER MODULE INOPERATIVE

11010311

Fuel Pump Driver Module Inoperative

10246319

Startup battery keeps draining / Vehicle will not start

10243682

Battery low warning displayed on instrument cluster and/or no-start

10240210

Battery low warning displayed on instrument cluster and/or no-start.

10235433

Customer reports of 12V battery issues.

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These range from battery low warning displayed to no-start.

10219237

MHEV DC/DC CONVERTER NOISY, LOW BATTERY WARNING ILLUMINATED.

10211120

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after...

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sitting.

10210961

A Powertrain Control Module (PCM) software diagnostic monitoring routine contains a software error.

10204162

4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice...

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guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion

10199026

Powertrain Control Module (PCM) displays some Diagnostic Trouble Codes (DTC`s)

10195255

Unsealed splices on rear axle and passener compartment harness.

10174497

After a successful Body Control Module (BCM) update, the module is left with incorrect software and the ignition cannot...

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be turned on.

10174491

When attempting to complete the Replace ECU application for the Occupant Classification System Module (OCS) the application fails.

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The error message The following error was encountered: is displayed to the user.

10164825

Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation.

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Affecting 18MY onwards only.

10163095

Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation.

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Affecting 18MY onwards only.

10162300

Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not...

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illuminate after PDI.

10159475

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth, Voice commands...

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no longer work

10155315

Customer complains DPF warning light is on.

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Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure.

10155311

U1000-00 present in BCM.

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One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.

10155299

Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery.

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Initial diagnosis shows no fault found or no measurable quiescent drain.

10155283

After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth Voice commands...

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no longer work

10155279

Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced...

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where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. No fault with the hardware as the fault was in a different module or related to software 2. Pathfinder guided diagnostics were not used but would have helped to identify the correct repair The Pathfinder guided diagnostics have been improved to include all known failure modes within the IMC and ISC plus the additional modules which make up the In-Control Touch Pro system. This means that when you run the guided diagnostic it will identify concerns that affect the IMC but where the root cause lies in another module or in software JLR regularly updates guided diagnostics based on market feedback and data analysis to ensure emerging concerns are captured.

10153452

After the Gateway Module (GWM) is updated with the latest software (J9C3-14F642-AF), the Instrument Cluster (IPC) may...

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display various errors in for the charging system. The charging system will become inoperative potentially causing the battery to become discharged and DTCs B12CD-87 or B11DB-87 may be logged within the GWM. This effects E-Pace X540, 18MY (up to VIN SADFA2BXXJ1Z33577)

10152714

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.

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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

10152713

A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern.

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During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 will be stored within the Powertrain Control Module (PCM).

10151650

The customer reports reduced performance with P0191-85 observed in the PCM.

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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10148539

The customer reports reduced performance with P0191-85 observed in the PCM.

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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10148525

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10148523

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10148519

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give...

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an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

10146240

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed...

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splices in the wet area on the rear axle and passenger compartment harnesses. Water ingress may lead to numerous failure states across the powertrain and comfort Controller Area Networks (CAN), resulting in Malfunction Indicator Lamps (MIL) and/or warning messages on the Instrument Cluster.

10146238

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

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This may or may not also illuminate the MIL

10146235

An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may have unsealed...

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splices in the wet area on the rear axle and passenger compartment harnesses. Water ingress may lead to numerous failure states across the powertrain and comfort Controller Area Networks (CAN), resulting in Malfunction Indicator Lamps (MIL) and/or warning messages on the Instrument Cluster.

10146217

Issue: The customer reports a MIL and P144C-00 is observed in the PCM.

10146161

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

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This may or may not also illuminate the MIL.

10146047

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10146017

Issue: The customer reports reduced performance with P0191-85 observed in the PCM.

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This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also.

10143047

A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may...

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have unsealed splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failure states across the powertrain and comfort Controller Area Networks (CAN), resulting in Malfunction Indicator Lamps (MIL) and/or warning messages on the Instrument Cluster.

10143045

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed...

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splices in the wet area on the rear axle and passenger compartment harnesses. Water ingress may lead to numerous failure states across the powertrain and comfort Controller Area Networks (CAN), resulting in Malfunction Indicator Lamps (MIL) and/or warning messages on the Instrument Cluster.

10143033

Telematics Control Module failing to activate at PDI.

10143020

Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start...

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and/or passive entry is not operating. The Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM).

10142402

Customers report the ECO Stop/Start is not working.

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Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

10142396

Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder.

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The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM.

10142394

In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual...

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section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelines.

10142179

A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may...

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have unsealed splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failure states across the powertrain and comfort Controller Area Networks (CAN), resulting in Malfunction Indicator Lamps (MIL) and/or warning messages on the Instrument Cluster.

10142176

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed...

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splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failure states across the powertrain and comfort Controller Area Networks (CAN), resulting in Malfunction Indicator Lamps (MIL) and/or warning messages on the Instrument Cluster.

10142166

A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may...

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have unsealed splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failure states across the powertrain and comfort Controller Area Networks (CAN), resulting in Malfunction Indicator Lamps (MIL) and/or warning messages on the Instrument Cluster.

10142156

An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed...

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splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failure states across the powertrain and comfort Controller Area Networks (CAN), resulting in Malfunction Indicator Lamps (MIL) and/or warning messages on the Instrument Cluster.

10141087

Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester.

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JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.

10141084

The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status...

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indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched.

10134964

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the...

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rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient clearance between the rear suspension stabilizer bar and the rear suspension left coil spring.

10134960

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the rear suspension...

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stabilizer bar bushes have been manufactured away from the required specification, causing insufficient clearance between the rear suspension stabilizer bar and the rear suspension left coil spring.

Body & Paint

31 bulletins
11011034

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

11008625

A customer may report that the windshield wipers stop up on the windshield when turned off.

11007416

Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected

10252772

Creaking Noise From Glass Roof Panel

10252766

A creaking type noise from the roof area is heard while driving.

10243681

The sunglass holder wont open or does not operate correctly

10239035

A customer may report that the front or rear door latch does not operate as expected.

10239019

A customer may report that the front or rear door latch does not operate as expected.

10210018

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

10202152

Panoramic roof sun blind inoperable.

10202151

Panoramic roof sun blind inoperable.

10191909

A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough...

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ground.

10190069

Creak Noise From Glass Roof Panel

10189740

Creaking Noise From Glass Roof Panel

10178172

Outer Door Seal Adrift

10177200

Door Seal Loose / Adrift

10177199

Door Seal Loose / Adrift

10177168

A customer may report a wind noise or that the door seal is coming loose.

10177153

A customer may report a wind noise or that the door seal is coming loose.

10173507

The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...

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performance and reduction in accelerator response.

10173506

The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in...

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performance and reduction in accelerator response.

10166451

The tailgate does not open fully.

10164956

A customer may report that the tailgate does not open fully on manually operated tailgate model variants only.

10164931

A creak noise can be heard from the door check arm area when opening and closing the front and/or rear doors

10155324

Customers may report the removable recovery panel is loose incorrectly aligned.

10146016

On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...

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adrift.

10142413

Issue: Tunescan does not operate, scrolling window animation is constantly running.

10142133

On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become...

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adrift.

10141089

Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera...

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can be dislodged.

10141088

Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera...

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can be dislodged.

10138763

Customers may report slow demisting of interior windows during freezing temperatures.

Brakes

19 bulletins
11016648

There have been several FRED submissions for a customer allegation of brake judder/vibration.

11016647

There have been several FRED submissions for a customer allegation of a brake noise concern.

11016646

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the...

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instrument cluster.

10163746

Automatic Emergency Braking not available.

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Forward Alert not available. Emergency Lane Keeping not available

10163111

Automatic Emergency Braking not available.

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Forward Alert not available. Emergency Lane Keeping not available.

10162313

Automatic Emergency Braking not available.

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Forward alert not available. Emergency Lane Keeping not available.

10159487

Automatic Emergency Braking Not Available in Instrument Pack

10158624

Automatic Emergency Braking not available.

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Forward alert not available. Emergency Lane Keeping not available.

10155323

Customer may report a brake noise from the front brakes

10155296

On vehicles with 325mm front brake discs only, a noise from the front brakes during light brake pedal application may be evident.

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The issue is more evident before the front brakes have reached operating temperature in colder ambient temperatures and typically does not occur after the brakes have reached operating temperature.

10146159

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10146158

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10146157

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10143043

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10143042

Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

10142409

A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where...

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ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. This may allow water to leak into the ABS module and cause the illumination of certain warning lamps, including ABS and Dynamic Stability Control (DSC).

10142408

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where ground wire connection...

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to the Anti-lock Brake System (ABS) control module may not be fully sealed. This may allow water to leak into the ABS module and cause the illumination of certain warning lamps, including ABS and Dynamic Stability Control (DSC).

10141062

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the...

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hood seal absorbs water and freezes to the lock panel. When the hood is opened, the seal can become damaged, unclipped, or lost.

10141061

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the hood seal absorbs...

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water and freezes to the lock panel. When the hood is opened, the seal can get damaged, unclipped, or lost.

Software & Calibration

16 bulletins
11015305

InControl Touch Pro Wired Update

10243687

Weather and Park & Pay Apps disappear after PIVI update

10228531

DVD software update

10212857

Mongoose Update.

10191867

IMC Update 21A will not install

10190012

IMC 20C1 Software Release

10189999

IMC 20C1 Software Release

10164945

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software

10163115

Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software

10162317

Not able to hear incoming calls with iPhone at 12.2 software.

10153872

Jaguar Land Rover North America would like to provide more information about the latest InControl Touch Pro? software...

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updates and advise retailers what supporting documentation is available to explain the technical content, installation guide, and any other relevant warranty and commercial information.

10153450

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

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a software update designed to enhance the robustness of a range of system features and functions.

10146031

18C - New face of InControl Touch Pro and 18C software improvements

10146022

In response to customer feedback on the performance of the InControl Touch Pro? system, Jaguar Land Rover has developed...

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a software update designed to enhance the robustness of a range of system features and functions.

10127608

ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...

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with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)

10127294

ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped...

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with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)

Fuel System

16 bulletins
10222680

NEAR FIELD SENSING FEATURE DEGRADATION

10212970

EMISSION RECALLS

10211027

EMISSION RECALLS - FUELING ADAPTIONS

10209990

EMISSION RECALLS - FUELING ADAPTIONS

10208746

Emissions Recall - Secondary Fuel Adaptions

10208665

Emissions Recall - Secondary Fuel Adaptions

10208334

EMISSION RECALLS - FUELING ADAPTIONS

10207610

EMISSION RECALLS - FUELING ADAPTIONS

10207588

EMISSION RECALLS - FUELING ADAPTIONS

10171168

A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid...

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(DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction

10127583

Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with...

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Diesel fuel.

10127576

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127575

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127289

Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with...

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Diesel fuel.

10127282

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

10127281

Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

HVAC & Climate

12 bulletins
11022439

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset...

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or become inoperable every 8-10 minutes while driving.

10208757

HVAC taking longer than expected to warm the cabin in cold environments.

10153874

Incorrect function of the InControl Remote Apps feature (Remote Climate feature not functioning, Remote App will not...

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contact the vehicle, etc.).

10153866

Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App...

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will not contact the vehicle.

10153865

Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App...

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will not contact the vehicle.

10142398

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where if...

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the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air conditioning compressor run-in routine not carried out will experience reduced Heating, Ventilation, and Air Conditioning (HVAC) system cooling performance as the compressor will not function as intended.

10142397

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the vehicle has had...

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Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air conditioning compressor run-in routine not carried out will experience reduced Heating, Ventilation, and Air Conditioning (HVAC) system cooling performance as the compressor will not function as intended.

10142152

A Customer may report the air conditioner is blowing warm air post H100 HVAC software update.

10142144

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where if...

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the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air conditioning compressor run-in routine not carried out will experience reduced Heating, Ventilation, and Air Conditioning (HVAC) system cooling performance as the compressor will not function as intended.

10142139

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the vehicle has had...

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Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air conditioning compressor run-in routine not carried out will experience reduced Heating, Ventilation, and Air Conditioning (HVAC) system cooling performance as the compressor will not function as intended.

10141064

Issue: After completing the H100 - Climate Control [HVAC] software update, there is no cooling effect from the HVAC...

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system.

10134980

A Customer may report the air blowing through the HVAC vents on one side is noticeably cooler than the other side.

Hybrid & EV

6 bulletins
10229588

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10229587

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227462

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10227460

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

10222695

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

10222694

MHEV DC DC CONVERTER SQUEAKING NOISE FROM INSIDE THE CABIN

Transmission

6 bulletins
10200772

Customer states harsh shift, transmission warning lamp.

10186742

RESCINDED - Transmission Cover Gasket Leak - RESCINDED

10158613

The transmission may exhibit a harsh 4th-to-5th gear shift at speeds between 30-50 km/h and, in certain cases, the harsh...

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gear shift may be accompanied by a transmission warning message on the Instrument Cluster (IC). Upon further diagnosis, DTC (Diagnostic Trouble Code) P07D4-07 and/or P07DF-07 may be stored in the Transmission Control Module (TCM).

10142143

A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.

10127584

Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles...

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are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder DTC read or on customer concern. Should there be any other transmission related fault codes stored in the TCM these other codes should be investigated and resolved before proceeding with this instruction

10127290

Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles...

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are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder DTC read or on customer concern. Should there be any other transmission related fault codes stored in the TCM these other codes should be investigated and resolved before proceeding with this instruction

Suspension

4 bulletins
11020287

Front Stabilizer Bar Link - Noisy

11017757

Front Stabilizer Bar - Noisy-

10127587

Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

10127293

Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

Lighting

4 bulletins
11017743

Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.

10229596

Malfunction Indicator Lamp

10194719

Malfunction Indicator Lamp

10174477

To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward.

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SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.

Tires & Wheels

3 bulletins
10148517

Issue: Wheel stud failures (fractures).

10143028

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

10143027

Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

Pre-Delivery & Maintenance

2 bulletins
10153449

While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/...

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unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Remote Function Actuator (RFA)

10141069

Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet.

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Installation instructions are incorrect on the BOSCH installation sheet.