2002 Isuzu N Series TSBs

(ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form

(ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.

Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.

USING THE MOBILEYE EXCHANGE PROGRAM. THIS PROGRAM MUST BE USED FOR ANY MOBILEYE SYSTEM REPAIRED UNDER WARRANTY. A REPLACEMENT MOBILEYE EYEWATCH OR CAMERA UNIT CAN ONLY BE OBTAINED BY UTILIZING THIS PROGRAM. CONTACT MOBILEYE DIRECTLY FOR OUT OF WARRANTY PRICING AND PAYMENT INFORMATION AT (877) 867-4900. PLEASE FOLLOW THE SERVICE PROCEDURE BELOW TO DIAGNOSE THE MOBILEYE SYSTEM, AND IF NECESSARY, REQUEST AN EXCHANGE REPLACEMENT PART.

If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.

connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.

2005 SERIES ALSO INCLUDED. *TT

The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.

BULLETIN OUTLINES THE PROCEDURES FOR USING THE ALPINE EXCHANGE PROGRAM (THE "EXHANGE PROGRAM"). THE EXCHANGE PROGRAM MUST BE USED WHEN ANY ALPINE RADIO COVERED BY THIS BULLETIN IS REPAIRED UNDER WARRANTY AND MAY ALSO BE USED FOR RADIO REPAIRS NOT COVERED UNDER WARRANTY. CONTACT ALPINE DIRCTLY FOR PRICING AND PAYMENT METHODS APPLICABLE TO RADIO REPAIRS NOT COVERED UNDER WARRANTY.

While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

antilock brake, instrument panel, body control, power interface, etc.) reprogramming. Control module calibrations are regularly updated for many reasons. These reasons may include, but are not limited to: model year change, software corrections, certification compliance, product improvement and specific application requirements. However, the mere existence of a newer control module calibration does not necessarily mean that warranty coverage exists or that the calibration must be installed. It is not our policy to update control modules, under warranty or after warranty, based solely on the availability of a newer calibration file. Below are our guidelines for reprogramming control modules.

ALSO INCLUDES 2005 ISUZU N-SERIES AND CHEVROLET AND GMC W-SERIES. *MJ

Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.

TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.

THS BULLETIN CONTAINS FUEL SYSTEM PRIMING PROCEDURES. *TT

to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

AT PORT TO BOTH RADIATOR AND SURGE TANK. *PE