2007 Isuzu H-Series TSBs
55 Technical Service Bulletins across 11 categories
Categories
Engine
24 bulletinsThe following information is provided to clearly explain Isuzus policy for control module (engine, transmission,...
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antilock brake, instrument panel, body control, power interface, etc.) reprogramming. Control module calibrations are regularly updated for many reasons. These reasons may include, but are not limited to: model year change, software corrections, certification compliance, product improvement and specific application requirements. However, the mere existence of a newer control module calibration does not necessarily mean that warranty coverage exists or that the calibration must be installed. It is not our policy to update control modules, under warranty or after warranty, based solely on the availability of a newer calibration file. Below are our guidelines for reprogramming control modules.
ISUZU PROVIDES OPTIONAL ENGINE BLOCK HEATERS AND OIL PAN HEATERS WHICH ARE DESIGNED TO WARM THE ENGINE COOLANT AND...
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ENGINE OIL ENOUGH DURING EXTREME COLD TEMPERATURES TO ALLOW EASY STARTING. OIL GETS THICKER (MORE VISCOUS) AS IT GETS COLDER, WHICH SLOWS DOWN THE ENGINE CRANKING SPEED. TO ENSURE THAT THE ENGINE CAN TURN OVER FAST ENOUGH TO START WHEN PREVAILING TEMPERATURES DROP, USE THE RECOMMENDED VISCOSITY ENGINE OIL AS SET FORTH IN THE VEHICLE'S OWNER'S MANUAL.
CALIFORNIA LAW REQUIRES THAT A PROFF OF CORRECTION CERTIFICATE ("POC CERTIFICATE") BE COMPLETED FOR EVERY MOTOR VEHICLE...
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EMISSIONS CAMPAIGN/RECALL (IF ANY) THAT IS APPLICABLE TO A MOTOR VEHICLE IN ORDER FOR THAT VEHICLE TO BE REGISTERED IN THE STATE OF CALIFORNIA. CALIFORNIA REQUIRES THE POC CERTIFICATE TO BE PINK IN COLOR AND TO BE SUMBITTED IN PERSON AT A CALIFORNIA DEPARTMENT OF MOTOR VEHICLES ("DMV"). THE CALIFORNIA DMV WILL NOT ACCEPT POC CERTIFICATES THAT ARE SENT BY MAIL, EMAIL OR OTHER FORM OF ELECTRONIC TRANSMISSION.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk...
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on engine surfaces.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and...
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replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about customers that may complain of...
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various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION...
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INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
ISUZU: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SOME VEHICLES WILL DEVELOP A CRACK, OVER TIME, IN THE EXHAUST MANIFOLD RESULTING IN INCREASED NOISE DURING OPERATION. MODELS 2004-09 FTR/FVR/FXR, 2004-09 C/T SERIES, 2005-07 H SERIES. *PE
ISUZU (CHEVROLET/GMC): TRUCKS WITH DIESEL ENGINE WOULD HAVE IDLE VIBRATION, TROUBLE STARTING, ENGINE NOT REVVING UP,...
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AND A LACK OF POWER DUE TO POSSIBLE OPERATION CONDITION OF SUCTION CONTROL VALVE (SCV)/FUEL RAIL PRESSURE (FRP) REGULATOR BEING INTERMITTENT. MODELS 2004-2010 CHEVROLET/GMC C, T, W SERIES AND ISUZU F, H, N SERIES. *PE
ISUZU SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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VOLUNTARY EMISSION SUPPLEMENTAL LABEL RECALL. VEHICLES WERE BUILT WITH THE ENGINE EMISSION LABEL INSTALLED IN A LOCATION THAT IS VISUALLY OBSTRUCTED BY THE AIR CLEANER. LABEL CAN BE INSTALLED ON THE UNDERSIDE OF THE HOOD. CSC LETTER WAS RECEIVED. *PE
DIESEL ENGINE AND HALDEX AIR COMPRESSOR.
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*KB
Fuel System
6 bulletinsPROPER INSTALLATION OF THE FUEL INJECTOR PIPES INTO A LONG BLOCK ASSEMBLY THE FUEL INJECTION PIPES SHOULD BE INSTALLED...
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ONTO THE NEW LONG BLOCK ASSEMBLY AFTER FIRST INSTALLING THE COMMON RAIL. WHEN INSTALLING THE FUEL INJECTION PIPES, FOLLOW THE PROCEDURE BELOW TO ENSURE PROPER MATING OF THE FUEL INJECTOR HIGH-PRESSURE INLET, AND THE FUEL INJECTION PIPES. REFER TO THE APPROPRIATE YEAR AND MODEL SERVICE MANUAL FOR FURTHER INFORMATION REGARDING THE REPLACEMENT PROCEDURE.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
ISUZU: INFORMATION CONCERNING EXHAUSTS LEAKS, LOSS OF COOLANT OR OVER HEATING CONDITION AFTER A RECENT REPAIR TO ONE OR BOTH EGR COOLERS.
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APPPLIES TO 2007 - 2010 CHENVROLET OR GMC W3500/W4500/W5500, 2007 - 2015 ISUZU NPR/NPRHD/NQR/NRR, 2007 CHEVROLET OR GMC C6500/C7500/C8500, 2007 CHEVROLET OR GMC T6500/T7500/T8500, 2007 ISUZU FTR/FVR/FXR, AND 2007 ISUZU HTR/HVR/HXR. *JS
ISUZU: INFORMATION CONCERNING THE INSTALLATION OF THE FUEL INJECTOR PIPES INTO A LONG BLOCK ASSEMBLY.
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1999 - 2002 ISUZU FSR/FTR/FVR, 1999 - 2009 CHEVROLET OR GMC T6500/T7500/T8500, 2000 - 2004 CHEVROLET OR GMC WT5500, 2000 - 2004 ISUZU FRR, 2003 - 2009 CHEVROLET OR GMC C6500/C7500/C8500, 2004 - 2009 ISUZU FTR/FVR/FXR, 2005 - 2007 ISUZU HTR/HVR/HXR, 2005 - 2010 CHEVROLET OR GMC W3500/W4500/W5500, 2005 - 2015 ISUZU NPR/NPRHD/NQR/NRR, AND 2013 - 2014 ISUZU NPR. *JS
ISUZU SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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THE EMISSIONS LABEL WAS INSTALLED INCORRECTLY SO IT CANNOT BE SEEN. 2005-2007 H SERIES. *RM
Infotainment
5 bulletinsThis bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program").
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The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band.
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Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Other
5 bulletinsThe following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins.
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If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This Preliminary Information communication provides information to the technician that fluid contamination may be...
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directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE.
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TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
Electrical
4 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up.
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Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up.
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Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
This Preliminary Information communication provides information to the technician about vehicles that during battery...
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parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on...
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certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Pre-Delivery & Maintenance
3 bulletinsIsuzu Commercial Truck of America, Inc.
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(ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
Isuzu Commercial Truck of America, Inc.
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(ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to...
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Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
Body & Paint
3 bulletinsThis Preliminary Information communication advises the technician the steps on diagnosing the concern.
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Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
ISUZU TRUCK: INSTRUMENT PANEL CLUSTER EXCHANGE PROCEDURE WHEN REPLACEMENT IS NECESSARY.
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FOLLOW DIAGNOSTIC AND REPAIR INFORMATION FOUND IN THE INTSTRUMENT PANEL GAUGES AND CONSOLE SUB SECTION OF SERVICE INFORMATION. IF DIAGNOSIS POINTS TO CONCERN WITH IP CLUSTER AND CLUSTER NEEDS TO BE REPLACED, FOLLOW EXCHANGE PROCEDURE. *PE
PASSENGER SIDE FRONT OUTSIDE DOOR HANDLE INOPERATIVE (REPLACE OUTSIDE DOOR HANDLE).
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*NJ
Brakes
2 bulletinsThis Preliminary Information communication provides information to the technician the steps needed to diagnose and...
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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND...
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REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
Lighting
1 bulletinThis Preliminary Information communication provides information to the technician about vehicle's odometer appears...
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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
Software & Calibration
1 bulletinGM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK.
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*RM UPDATED 12/6/11. *PE
Steering
1 bulletinISUZU VEHICLES: THE POWER STEERING FLUID IS FOAMING AND LEAKING OUT OF THE POWER STEERNG RESERVOIR.
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THIS CONDITION MAINLY OCCURS WHEN STARTING VEHICLE IN COLD WEATHER -7%C(20%F) OR COLDER. *PE