2020 Isuzu Ftr TSBs
18 Technical Service Bulletins across 8 categories
Categories
Pre-Delivery & Maintenance
7 bulletinsIsuzu Commercial Truck of America, Inc.
Read full bulletin
is distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service customer. Also included is the clearing procedure for customers who have had transmitters lost or stolen. This procedure may be used to clear all transmitters from the Keyless Entry Control Unit.
Isuzu Commercial Truck of America, Inc.
Read full bulletin
(ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
Isuzu Commercial Truck of America, Inc.
Read full bulletin
(ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to...
Read full bulletin
Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
Isuzu Commercial Truck of America, Inc.
Read full bulletin
is proud to introduce the redesigned Isuzu Vehicle Health Report (VHR) program. Beginning October 2021, Isuzu dealers are able to access, through www.isuzutruckservice.com, all of the Isuzu Vehicle Health Report Data (MMU Data) associated with 2011MY and newer vehicles serviced by their dealership in a new, user friendly VHR. Look for the VHR tab after you log in. n contrast to the previous design, the new VHR exists in a central database easily accessed by dealership personnel at any time from any PC with internet access. Users will be able to quickly select vehicles by entering a VIN (partial or all 17 digits) or select from a list of the VINs most recently downloaded by their dealership to create a VHR.
ISUZU COMMERCIAL TRUCK OF AMERICA, INC.
Read full bulletin
IS DISTRIBUTING THIS PROCEDURE FOR ADDING KEYLESS ENTRY TRANSMITTERS AS A QUICK REFERENCE TO HELP DEALERS BETTER SERVICE THE CUSTOMER. ALSO INCLUDED IS THE CLEARING PROCEDURE FOR CUSTOMERS WHO HAVE HAD TRANSMITTERS LOST OR STOLEN. THIS PROCEDURE MAY BE USED TO CLEAR ALL TRANSMITTERS FROM THE KEYLESS ENTRY CONTROL UNIT.
THIS BULLETIN DESCRIBES CERTAIN ADDITIONAL REQUIREMENTS WHEN SUBMITTING A WARRANTY CLAIM FOR RADIATOR LEAKS (LABOR...
Read full bulletin
OPERATION CODES J3080 OR J3100 AND PARTS WARRANTY) ON 2018-2021MY ISUZU FTR VEHICLES.
Lighting
2 bulletinsTHIS BULLETIN PROVIDES INFORMATION WITH REGARDS TO THE ISUZU COMMERCIAL VEHICLE (CV) SERVICE POLICIES AND PROCEDURES MANUAL (SPPM).
Read full bulletin
THE ISUZU CV SPPM (SECTIONS 2.15 AND 2.16) PROVIDES DETAILED PROCEDURES RELATED TO VEHICLE STORAGE UP TO AND BEYOND 30 DAYS. PERFORMING THESE REQUIRED PROCEDURES AT THE SPECIFIED INTERVALS WILL PROPERLY MAINTAIN VEHICLES UNTIL THEY ARE RETAILED. FAILURE TO FOLLOW THE PROCEDURES OUTLINED MAY RESULT IN REPAIRS AND ADDITIONAL COSTS THAT COULD HAVE BEEN AVOIDED. WE ARE PROVIDING DEALERS WITH THIS BRIEF OVERVIEW OF THE RECOMMENDED PROCEDURES AS A REMINDER TO MAINTAIN OLDER INVENTORY. FAILURES RESULTING FROM IMPROPER, OR LACK OF, STORAGE PROCEDURES ARE NOT COVERED UNDER THE VEHICLE FACTORY WARRANTY.
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM).
Read full bulletin
The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty.
Body & Paint
2 bulletinsWe have received reports of the front turn signal lenses cracking on Isuzu vehicles.
Read full bulletin
These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials used to make up the exterior components of Isuzu vehicles. Isuzu recommends that only neutral detergents be used when washing Isuzu vehicles. However, if alkaline detergents are used to wash an Isuzu vehicle, it is crucial that all traces of the detergent are rinsed away with water or wiped off as necessary. Allowing alkaline detergent to dry on the turn signal lenses will cause them to crack. Each Isuzu vehicle is originally equipped with an Owner's Manual that includes guidelines for the proper exterior maintenance of the vehicle. The following guidelines are typical of those found in an Isuzu Owner's Manual concerning the use of detergents on a vehicle's exterior.
Some customers may complain about wind noise and/or water intrusion into the cab from the driver and/or passenger doors...
Read full bulletin
of the affected N-Series and FTR trucks. To correct this condition Isuzu Commercial Truck of America, Inc. (ITCA) is offering a new door weather strip to improve sealing of the driver and passenger doors.
Engine
2 bulletinsIsuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in 2018, 2019, 2020 and...
Read full bulletin
2021 model year F-Series vehicles. The jam nut for the steering stopper bolt on the left side may loosen and allow the bolt to back away from the steering knuckle. This could result in an increase in the turning radius of the vehicle in left turns, which could make it difficult to make sharp turns. If the vehicle's turning radius is increased, there is an increased risk of a crash. A prior recall (19V-467) was conducted to address this issue, but we have identified this condition on vehicles that were remedied in that campaign as well as those that were produced after a change in production intended to prevent the condition.
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL...
Read full bulletin
IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGULATED POLLUTANTS. AS A RESULT THESE VEHICLES HAVE BEEN APPROVED AS "CERTIFIED CLEAN IDLE" AND ARE "EXEMPT" FROM THE ENGINE SHUTDOWN SYSTEM (ESS) REQUIREMNET PURSUANT OT SECTION 1956.8 OF TITLE 13, CALIFORNIA CODE OF REGULATIONS. AS REQUIRED BY THE ESS REGULATION, FOR "CERTIFICED CLEAN IDLE" VEHICLES, ISUZU HAS INTRODUCED A TAMPER RESISTANCE "CERTIFIED CLEAN IDLE" LABEL LOCATED ON THE DRIVER'S SIDE DOOR PANEL. IT IS IMPORTANT THAT THIS LABEL REMAIN, PERMANENTLY, ON THE VEHICLE TO IDENTIFY IT AS "CERTIFIED CLEAN IDLE." CARB REQUIRES THIS LABEL AS EVIDENCE THAT, AT HTE TIME OF MANUFACTURE, THE ENGINE INSTALLED MET THE APPLICABLE EMISSION STANDARDS. SHOULD THE LABEL BE FOUND MISSING OR DAMGED DURING AN INSPECTION, A CITATION AND PENALTIES MAY BE ISSUED. IF THE VEHICLE IS OPERATED IN CALIFORNIA WITH A DAMAGED OR MISSING CLEAN IDLE LABEL, ISUZU RECOMMENDS VEHICLE OPERATORS FOLLOW THE 5 MINUTE ESS REQUIREMENT BY MANUALLY TURNING OFF THE ENGINE. FOLLOWING THIS ESS REQUIREMNET WILL KEEP THE VEHICLE OPERATION COMPLIANT UNTIL A REPLACEMENT LABEL CAN BE INSTALLED. "CLEAN AIR IDLE" LABELS ARE PRINTED WITH A SERIAL NUMBER AND REGISTERED TO AN INDIVIDUAL VIN. AS A RESULT, A REPLACEMNET LABEL WILL ALSO INCLUDE A NEW SERIAL NUMBER WHICH MUST BE REGISTERED TO THE VEHICLE'S VIN BY THE MANUFACTURER. THE BELOW INFORMATION IS PROVIDED TO ASSIT IN ACQUIRING, REPLACING AND REGISTERING A REPLACEMENT LABEL.
Other
2 bulletinsThe following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins.
Read full bulletin
If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
The information in this bulletin is provided to help technicians better understand common vehicle operations that may be...
Read full bulletin
incorrectly perceived by customers as a problem. Additionally, diagnostic scan tool connection requirements are outlined for easier technician diagnosis.
Infotainment
1 bulletinThis bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program").
Read full bulletin
The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
Tires & Wheels
1 bulletinIsuzu is providing this bulletin to outline Isuzu's policy and procedures for Isuzu vehicles with Tire Warranty Coverage.
Read full bulletin
Tire Warranty, Policy, Procedure, and Claim Submission are the categories in this bulletin.
Electrical
1 bulletinIn an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU