2014 International Prostar TSBs
405 Technical Service Bulletins across 17 categories
Categories
Engine
104 bulletinsThis article only applies to Models w/ 0016UZL Built Between 06/23/2014 05/11/2020 OR Models w/ 0016UZL w/ Safety...
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Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must ensure the recall has been performed. Only the "Cold Loop" sealed refrigerant core PN # 2614669C1 is to be replaced when the refrigerant circuit fails. DO NOT REPLACE THE COMPLETE UNIT IF THE A/C IS NOT FUNCTIONING. Complete unit is not Warrantable Refer to the BASIC TROUBLESHOOTING below before replacing any components. This will help you identify which component is at fault or any electrical issues. Refer to PARTS INFORMATION to properly identify the parts that may require replacement The A/C portion of the system is listed below in the parts section. The 16UZL No-Idle HVAC system is designed to disengage when the engine is started, and can be turned on with the key in any position. This battery-powered no-idle HVAC system provides heating and cooling of the sleeper area without use of the vehicle engine. The system is comprised of the no-idle HVAC components located in the sleeper HVAC module, a separate fuel-operated coolant heater mounted under the sleeper, and four additional batteries housed in a second battery box. The no-idle HVAC system shares the air handling assembly and several major components with the truck's standard HVAC system. Most importantly, the shared evaporator core contains refrigerant circuits for both the no idle system and the truck's standard A/C system. With this configuration, some procedures required to service the no idle A/C system will require opening the refrigerant circuit of the truck's standard A/C system. Trucks equipped with the 16UZL No-Idle HVAC system have two separate HVAC systems (Standard Truck A/C and the MaxxPower unit); it is important to identify each clearly, so you are troubleshooting the correct system. Per the Operator's Manual page 10: Run the heater at least once a month during the year (for a minimum of 15 minutes).
This document aims to enable technicians to: 1.
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Accurately identify third generation MaxxForce medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
This document aims to enable technicians to: 1.
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Accurately identify N-series medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature.
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Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
New CARB Idle Reduction Change Request
Engine replacements for all International engines will need to follow this procedure.
In some geographic areas, ambient temperatures reaching below 40F (4C), including high levels of humidity, an operator...
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may experience engine stalling, low performance, and/or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
In some geographic areas, ambient temperatures reaching below 15F (-10 C), including high levels of humidity, an...
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operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies...
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To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or...
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Clean Idle Sticker, Clean Truck Check
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or...
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PSI engine.
Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
How to request a horsepower quote; all International and Cummins engines
Certain International N13 engines may be noncompliant to the required On Board Diagnostics (OBD) Monitor, Manufacturers...
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Self-Test (MST) for over-boost, Exhaust Gas Recirculation (EGR) low flow, and EGR high flow monitors. Under certain conditions, this noncompliance may result in the failure to detect an increase in regulated air pollutants.
Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
New air compressor incorporates an oil feed dowel O-ring.
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Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI...
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engines or Cummins ISB engine with Allison transmissions
Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines
Turbocharger oil supply tube retrofit; only models with 2010 emissions MaxxForce 11 and 13 engines and N13 engines
Calculating pulses per mile (speedometer setting); only models equipped with International engines
High Pressure Fuel Pump external leaks from weep hole.
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only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines
Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines
Engine Oil Capacities.
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All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
This VER will involve reviewing diagnostic codes, inspection of the EGR valve / EGR System, and may include EGR valve replacement.
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Only models with 2012 model year MaxxForce 13 engines and are registered in California or have California apportioned registration.
Snap-On torque wrench requirement for all big bore engine connecting rod bolt(s).
A26, N13, and 2010 EPA MaxxForce 11 and 13 engine Auxiliary Programable Parameters
Fuel Filters, Winter Additives, and Blending Fuels for Cummins Engines
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; Only sleeper cab models with feature code 16UZL
Stand Alone Real Time (SART) Module Diagnostics.
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Only 2010 and later models equipped with MaxxForce 11/13/15 engines or N13 with feature 0508051
Oil Capacities; All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
ISB Starting System Diagnostics; Only models built with cummins ISB engines
Engine Oil Capacities All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure; only Navistar...
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Powered Trucks
Heater Hose Chafing; Only models built with N13 engine
ECM Recalibration to provide engine protection against an increase in engine RPM while vehicle is idling (only in a...
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parked state or if vehicle is not moving); Only models equipped with MaxxForce 13 engine. Retired
Engine software On Board Diagnostic (OBD) issues will be corrected which will aid in engine malfunction identification...
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and proper diagnosis.
Certain 2010, 2011, and 2012 model year MaxxForce 11 engines do not meet EPA emissions requirements.
Remote Engine Speed Control Module (RESCM) Troubleshooting; Only trucks equipped with RESCM
On vehicles with the electronic jaw release system, the airlines at the isolation/vent valve may not be oriented...
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correctly to the valve ports at the time of assembly; only models built 20 February 2008 thru 29 July 2013 with feature code 0595BAW or 0595BAY.
In Chassis Cleaning Procedure for Cooling Package in All Models with MaxxForce 11, 13 Engines
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
No Idle HVAC Solution Parts Identification; only with feature 16UZL No Idle HVAC
Compressor Relay and Power Harness Upgrade; only with feature 16UZL No Idle HVAC
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system...
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and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
The fire extinguishers may become clogged or require excessive force to activate.
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In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).
Ordering SCR Aftertreatment Parts for Vehicles Powered by Cummins Engines
Ordering SCR Aftertreatment Parts for Vehicles With Navistar Engines
Engine Oil Capacities
Dash Cluster Lamp Operation, Functions and Regeneration Instructions, With International engines
LT EGR Core Removal and Insertion with MaxxForce 11, 13, and N13 engines
MaxxPower Condenser Fan Diagnostics with the MaxxPower No-idle System (16UZL)
Retrofiting a Horton VMaster(Stratis) fan drive to Horton 2spd air operated fan drive on MaxxForce 13 and N13 engines
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Sleeper HVAC blower will not run on high with engine off; with Sleeper cab only
Air Cleaner Contact with the EGR Crossover Tube; With Cummins ISX engine only
Intake Air Temperature Sensor Damaged; N13 SCR engines only
Aftertreatment Purge Air Valve Air Supply Line Routing for both Cummins ISX SCR and N13 SCR Engines
Symptom 3: NoIdle HVAC Inoperative
Front Blower Motor Runs Breifly At Initial Power Up
Retrofiting a Horton VMaster(Stratis) fan drive to Horton 2spd air operated fan drive on N13 or MaxxForce 13 engines
N13, MaxxForce 11, 13 engine Two Cylinder Air Compressor Testing
driveline. This article does not address other possible vibration issues, such as vibrations caused by the engine.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Fuel Filters, Winter Additives, and Blending Fuels for Cummins ISX Engines
Davco Fuel Filter Replacements Recommendation for Maxx Force 11 and 13, 2010 Engines
No Idle Curtains Missing Velcro; only models with feature 16UZL - No Idle HVAC
Fuel Filters, Winter Additives, and Blending Fuels; only models equipped with Cummins engine
Symptom 5: NoIdle HVAC Blows Warm Air
Symptom 3: NoIdle HVAC Inoperative
Symptom 1: No Idle HVAC Cools but Operates Incorrectly
Symptom 5: NoIdle HVAC Blows Warm Air
No-Idle HVAC Operational Check - STARTING POINT
Symptom 5: No-Idle HVAC Blows Warm Air
Symptom 4: No-Idle HVAC Digital Display Inoperative
Symptom 3: No-Idle HVAC Inoperative
Symptom 2: No-Idle HVAC Fault Codes
No-Idle HVAC Operational Check - STARTING POINT
Symptom 1: No Idle HVAC Cools but Operates Incorrectly
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; equipped with Feature 16UZL
Charge Air Cooler Outlet Temperature Sensor Damaged; equipped with N13, MaxxForce 11, 13 engines
Retrofiting a Horton VMaster(Stratis) fan drive to Horton 2spd air operated fan drive on N13 or MaxxForce 13 engines
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
CHARGE AIR COOLER OUTLET TEMPERATURE SENSOR DAMAGED; EQUIPPED WITH N13, MAXXFORCE 11, 13 ENGINES
AIR COMPRESSOR RETROFIT FOR PROSTAR MODELS EQUIPPED WITH 2010 EPA AND NEWER MAXXFORCE 11 & 13 ENGINES AND FEATURE CODE...
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04SPL
MAXXPOWER NO IDLE BATTERY-POWERED A/C SYSTEM DIAGNOSTIC GUIDE; MODELS EQUIPPED WITH FEATURE 16UZL
TO ENSURE ENGINETORQUE PARAMETERS AR PROPERLY MATCHED TO SPECIFIED DRIVELINE; WITH ISX ENGINE AND FEATURE 06DDN...
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DRIVELINES
IK1201326 - SERVICE PARTS DAMAGED NEW TURBOCHARGER OIL SUPPLY TUBE
PERFORMING RELATIVE COMPRESSION TEST AND MISFIRE TEST WITH CPA TOOL
IK1201253 - EXHAUST MANIFOLD SERVICE PROCEDURES
IK1201157 - UPDATE FOR EXCESSIVE LUBRICATION OIL CONSUMPTION
MISFIRE DIAGNOSTICS IBB; SPN132(X) - FMI 31
NAVISTAR: WHEN BODY CONTROLLER FAILS TO RECOGNIZE SWITCH INPUT AFTER BRAKE PEDAL IS DEPRESSED, THE ENGINE BRAKE BECOMES INOPERATIVE.
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MODEL PROSTAR. *PE
INTERNATIONAL: ENGINE BRAKE FAILS.
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NOTHING HAPPENS WHEN SWITCH FOR ENGINE BRAKE IN STEERING WHEEL IS PRESSED. VERIFY BODY CONTROLLER IS NOT RECEIVING INPUT FROM STEERING WHEEL SWITCH AND SWITCH INPUT CIRCUIT IS MISSING. MODEL PROSTAR. *PE
IK: REPAIR INFORMATION REGARDING THE MISSING OR LOOSE BOLT ATTACHING HORTON STRATIS ANTI ROTATION BRACKET (ARB) TO ENGINE.
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MODEL PROSTAR, WORKSTAR, LONESTAR. NO YEARS LISTED. *PE UPDATED 6/27/2014 *JS UPDATED 11/7/14. *PE UPDATED 1/30/15. *PE
INTERNATIONAL: THERE ARE ISSUES OF MISSING COMPLETE ENGINE AIR SUPPLY LINE AND ALSO MISSING T FITTING WITH 1/4" AIR...
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LINE TO AFTERTREATMENT PURGE AIR VALVE. *PE UPDATED 08/04/2014 *JS
INTERNATIONAL: ON SOME TRUCKS, AN AUTO START STOP FEATURE CODE 0008TSJ, ALLOWS PRESET VALUES IN BODY CONTROLLER, THAT...
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ALLOW TRUCK TO START WHEN BATTERY VOLTAGE OR ENGINE OIL TEMPERATURE REACHES PRESET VALUE. MODEL PROSTAR. NO YEARS LISTED. *PE
Other
81 bulletinsThe new clusters in the post-2007 models store the mileage in memory.
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When replacing the cluster, follow these instructions to program the current vehicle mileage into the memory of the new cluster.
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes.
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(Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
J1939 Data Link Source Address Information
Diagnosis of chassis wander complaints.
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
J1939 Data link source address information
Pico Scope CCOS (Crankcase Separator Test)
PicoScope Test One Channel RCT
PicoScope Test Resistance and Ohmmeter
PicoScope Test for Datalink (CAN) Health Shorts & opens
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
How to obtain As built parameter list
Cab Lean Concern
Driveline Information Center and Troubleshooting Procedures
Cleaning and Disinfecting Trucks and Buses
J1939 Data Link Troubleshooting
J1939 Data Link Source Address Information
SCR Vehicles Setting DEF Quality Faults due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV
Driveline Information Center and Troubleshooting Procedures
Hendrickson Assembly Instructions; Transverse Torque Rods
Programing New Key Fobs
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
J1939 Data Link Troubleshooting; Only Models with 250k Baud Data Link (Black 9 Pin Diagnostic Connector)
Sleeper Fan and Sleeper TEMP Switch Inoperative
J1939 Data Link Troubleshooting
SCR Chassis Overlay Instruction
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
Auto Start Stop Troubleshooting; only LT and ProStar with feature code 0008TSJ
Auto Start Stop Troubleshooting; only models with feature code 0008TSJ Auto Start Stop
J1939 Data Link Troubleshooting
SCR Vehicles Setting 3363-16 (FC1713) due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV
Auto Start Stop Troubleshooting; only ProStar with feature code 0008TSJ
Troubleshooting Auto Start Stop; only on ProStar with feature code 0008TSJ
Retrieving Fault Codes Through the Cluster Doesn?t Work
Cooling System Flush Procedure
Low Coolant Switch Diagnostics; only with Cummins ISX
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Updating OnCommand Link with Accelerator
OnCommand EZ-Tech
Winter Front Usage
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
J1939 Data Link Troubleshooting
Active Faults During Load Shed
SCR Vehicles Setting 3363-16 (FC1713) due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV
OnCommand EZTech
OnCommand EZ-Tech Download Center
Auto Start Stop Troubleshooting; only models with feature code 0008TSJ Auto Start Stop
Cluster Issues
1939 Data Link Troubleshooting
ISX or N13 Setting 3556-18 (FC3167), 5298-18 (FC1691), or 3482-2 (FC1925) Caused by Missing AFI Poppet; only with SCR...
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Aftertreatment
Collision Avoidance Wingman FLR-10 to FLR 20 Retrofit
Pressure Transducer (PT) Switch Install
ESPAR AirTronic Low Run Time.
Offensive Odors Inside Cabin
Low Coolant Switch Diagnostics with Cummins ISX
Offensive Odors Inside Cabin
Work Surface Latch Jammed - Replacement
Work Surface Rattle
Drawer Rattle
Sleeper Buzz, Squeak, Rattle
Rubbing Between Front and Rear Skirts on ProStar
ProStar Air Deflector Mounting Procedure (Rattling Noise from Air Deflector or Bulging Between Fasteners)
ESPAR D5 Hydronic Diagnostic Guide
ESPAR D5 Hydronic Diagnostic Guide
ISX Setting 3556-18 (FC3167), 5298-18 (FC1691), or 3482-2 (FC1925) Caused by Missing AFI Poppet
Pressure Transducer (PT) Switch Install
ESPAR D5 Hydronic Diagnostic Guide
Active Faults During Load Shed
Driveline Replacement - JB Hunt only
Pressure Transducer (PT) Switch Install
Driveline Replacement - JB Hunt only
PRESSURE TRANSDUCER (PT) SWITCH INSTALL; MODELS BUILT PRIOR TO JANUARY 20, 2015
PRESSURE TRANSDUCER (PT) SWITCH INSTALL; BUILT BEFORE JANUARY 20, 2015)
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
GEOTAB WITH WYE CABLE INSTALLATION
TEMPERATURE RADIATOR DIAGNOSTICS
Electrical
43 bulletinsThis article equips technicians with the knowledge and steps needed to efficiently replace and program N9/N10 and N13...
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modules, while addressing potential baud rate incompatibility issues between the replacement module and the vehicle.
This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body...
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control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
This document covers battery diagnostics, maintenance and storage requirement.
General Wheel Speed Sensor Troubleshooting
PicoScope Wheel Speed Sensor Test
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
General wheel speed sensor troubleshooting
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Build to VIN Wiring Harnesses
ProStar Electrical System Load Shed Feature 08XEV
Build to VIN Wiring Harnesses
Tool Instruction - BCM Programming Harness
ProStar Electrical System Load Shed Feature 08XEV
Cummins ISX SCR System wiring
Build to VIN Wiring Harnesses; Axle Configuration: 6x4
SCR Aftertreatment Harness Replacement
DM harness inspection; Only with Steering Column feature code 05710
Parasitic Battery Load and Predelivery Storage Recommendations
Electronic Control Module (ECM) and Aftertreatment Control Module (ACM) Recalibration and Aftertreatment Fuel Line 1...
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Replacement
The battery terminal mounted cube fuse connection that supplies power to the cab may possibly break, resulting in loss...
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of power to the cab.
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
Cummins ISX SCR System wiring
A jump start or electrical load dump event could result in an overvoltage condition of the cab Linear Power Module (LPM).
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The overvoltage condition could eventually cause overheating of the LPM circuit board.
Steering Column Harness Rub
Auxiliary Battery Box Cover Difficult to Remove; Only vehicles with Feature Code 0008XGG (auxilary battery box)
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Build to VIN Wiring Harnesses
Air Conditioning Electrical Diagnostics
Air Conditioning Electrical Diagnostics
An incorrect terminal may have been installed on harness part number 4047811C91.
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This terminal does not allow the harness to be installed without modifying the harness.
Air Conditioning Electrical Diagnostics
Accelerator pedal sensor (APS) recalibration
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
AIR CONDITIONING ELECTRICAL DIAGNOSTICS
BATTERY DISCHARGE DURING EXTENDED STORAGE; PROSTAR EQUIPPED WITH FEATURE 0008WEN
HIGH OR SPIKING VOLTAGE ONLY WITH LEECE-NEVILLE ALTERNATOR USING REMOTE VOLTAGE SENSE
VEHICLES EQUIPPED WITH A BATTERY DISCONNECT SWITCH MIGHT ENCOUNTER AN ISSUE WHERE THE DIESEL EXHAUST FLUID (DEF) FREEZES...
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INSIDE THE PURGE PUMP DUE TO THE AFTERTREATMENT CONTROL MODULE (ACM) NOT RECEIVING BATTERY POWER
NAVISTAR: VARIOUS TYPES OF VEHICLES INCLUDING LONESTAR, PROSTAR, 8600, AND 7600 VEHICLES WILL NEED AN OPERATION TO IMPROVE THE CAB CIRCUIT GROUNDS.
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7/17/15 *TA
NAVISTAR: DIESEL EXHAUST FLUID (DEF) WILL FREEZE INSIDE PURGE PUMP DUE TO AFTERTREATMENT CONTROL MODULE (ACM) NOT...
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RECEIVING BATTERY POWER (BATTERY DISCONNECT SWITCH), AND PURGE CYCLE FAILS TO COMPLETE, AFTER IGNITION KEY IS OFF. MODEL PROSTAR, WORKSTAR. *PE
INTERNATIONAL: THERE ARE CODE FAULTS, CAUSED BY LOAD SHEDDING, LOADED IN OTHER MODULES AND UNIT GOES INTO LOAD SHED AND...
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FAILS TO HAVE POWER IN SWITCHES. MODEL PROSTAR, LONESTAR. NO YEARS LISTED. *PE
HVAC & Climate
37 bulletinsThis document will guide the user through the necessary steps to install the Pressure Transducer (PT) Switch Conversion...
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Kit onto model year 2012 thru 2016 ProStar and LoneStar(Built prior to January 20,2015). This conversion is required to be performed during a A/C system failure in which the refrigerant system is opened.
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
A/C Refrigerant and Oil Capacities
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
A/C Refrigerant and Oil Capacities
Espar Airtronic Heater Diagnostic Guide; only models with Feature code 16VTV
Rear A/C Control Panel Inoperative
Rear A/C Blows Warm Air
Air Conditioning Diagnostics
Air Conditioning Control Head Diagnostics
HVAC Diagnostic Information
A/C Refrigerant and Oil Capacities
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
Grille/Bug Screen Rubbing Against A/C Condenser
2010 and later HVAC Diagnostic Information
Activate HVAC Front Blower Message In Dash Message center; with Sleeper cab only
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
HVAC faults 520211 and 520465
Vehicle Air Conditioning Diagnostics (Start Here)
HVAC Diagnostic Information
04SPL, MCAC 476, Yoosung, Compressor - Service Information
Sleeper Curtain Getting Sucked into HVAC Duct
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
HVAC Diagnostic Information
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
Vehicle Air Conditioning Diagnostics (Start Here)
Air Conditioning Mechanical Pressures Diagnostics
Coolant odor in cab with rear HVAC; equipped with Feature 0595BJN or 0595BWZ
VEHICLE AIR CONDITIONING DIAGNOSTICS
AIR CONDITIONG CONTROL HEAD DIAGNOSTICS
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
ESPAR HEATER DIAGNOSTIC GUIDE
2010 AND NEWER VEHICLE AIR CONDITIONING DIAGNOSTICS (START HERE)
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
AIR PRESSURE GAUGES AND A/C PRESSURE TRANSDUCER TROUBLESHOOTING
HVAC DIAGNOSTIC INFORMATION
Body & Paint
35 bulletinsThis article addresses chassis lean conditions on all chassis.
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This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Primer recommendation for matching textured panels to smooth panels for field repairs
Textured surfaces on painted plastic bumpers, chassis side skirts, and fender extendtions
Cab water leak troubleshooting tips; HX with steel cab only
Cab water leak troubleshooting tips
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
Day cab roof air deflector causing loud vibration noise at highway speed
Wind noise at upper side of cab door due to door out of alignment
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Wind noise at upper side of cab door
Power Windows Stop Randomly
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
Body Controller Resource Center
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Mirror Repair Procedures and Replacement Parts Availability
Body Controller/ESC Software Updates
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
Mirror Repair Procedures and Replacement Parts Availability
Wipers and Aftertreatment Lights Inop on Post 2007 Trucks with Body Controller
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
Mirror Repair Procedures and Replacement Parts Availability
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
Mirror / Map Light / Visor LED Lighting Up when CB MIC is Keyed
Push-in Trim Fasteners Popping out or Missing
ProStar Side Skirt Paint Mismatch
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Power Window Binding
Wind noise at upper side door
WIND NOISE AT UPPER SIDE DOOR
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
MIRROR REPAIR PROCEDURES AND REPLACEMENT PARTS AVAILABILITY
POWER WINDOW BINDING
Transmission
21 bulletinsTitle: Steering Gear Seal Repair Guidelines Applies To: Steering gears
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
Tech Tip to aid technicians in the efficient removal and installation of a TC10 transmission
Roll Pins Backing Out of Bell Crank; Only with manual transmission
Transmission Keeps Shifting and Display Keeps Flashing After Ignition is Turned Off; only with Freedom Line Transmission
New Synthetic Oil for Eaton and Spicer Transmissions; only with Eaton or Spicer transmissions
Clutch Switch Inspection and Replacement.
Hard to Crank Condition on Vehicles with Hydraulic Clutch Linkage and Solo Clutch
Eaton Clutch Information
The axle shafts may not be of sufficient length to fully engage into the side gears of the rear axle differential and...
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may result in axle shaft spline failure.
Hard to Crank Condition on Vehicles with Hydraulic Clutch Linkage and Solo Clutch
ZF Sachs Twin XTend clutch; only Vehicles with heavy-duty ZF Sachs Twin XTend Clutch
Eaton Clutch Information
Clutch Linkage Rattle
Hard to Crank Condition with Hydraulic Clutch Linkage and Solo Clutch
HARD TO CRANK CONDITION ON VEHICLES WITH HYDRAULIC CLUTCH LINKAGE AND SOLO CLUTCH
HARD TO CRANK CONDITION; EQUIPPED WITH HYDRAULIC CLUTCH SYSTEMS
CLUTCH SERVICE INFORMATION; EQUIPPED WITH HYDRAULIC CLUTCH SYSTEMS
HARD TO CRANK CONDITION ON VEHICLES WITH HYDRAULIC CLUTCH LINKAGE AND SOLO CLUTCH
INTERNATIONAL: TRUCK HARD TO CRANK DUE TO CLUTCH BEARING CONTACTING CLUTCH BRAKE PRIOR TO CLUTCH RELEASE PEDAL PASSING...
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MAGNETIC CLUTCH SAFETY SWITCH, ON SOME TRUCKS, CLOSING SWITCH ALLOWING TRUCK TO CRANK. MODEL PROSTAR, LONESTAR. *PE UPDATED 02/11/2014 *JS UPDATED 08/04/2014 *JS
NAVISTAR: STEERING WHEEL WILL NOT HAVE SHIFT CONTROLS DUE TO PHOENIX SHIFTER BEING PROGRAMMED TO LOOK FOR STEERING...
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WHEEL MOUNTED SHIFT CONTROLS AND IF AN ERROR IS DETECTED, A FAULT WILL BE SET. MODEL PROSTAR. *PE UPDATED 9/14/15 *CN
Fuel System
17 bulletinsThis document describes the process for utilizing the CPA High Pressure Fuel Pump (HPFP) Test
LT / ProStar Fuel Tank Unable to Fill; only sleeper models
LT / ProStar Fuel Tank Unable to Fill; only sleeper models
Proper Exhaust Shield Orientation
2010 Dash Cluster Lamp Operation with new DPF Lamp Locations , Functions and Regeneration Instructions
Fuel Level Not Equal Between Tanks on Dual Draw Dual Return Dual Tank Systems.
SCR Fluid Filter Replacement; only with Cummins ISX or Navistar N13 Diesel Exhaust Fluid System
2010 Dash Cluster Lamp Operation with new DPF Lamp Locations , Functions and Regeneration Instructions
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
Dual Fuel Tank Transfer Pump Troubleshooting on Post-2007 NGV and ProStar
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after...
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08/19/2002
ISX15 Aftertreatment Fuel Injector Replacement
ProStar Fuel Tank Unable to fill
During vehicle operation, the rear chassis skirt upper horizontal support S-bracket may contact the fuel tanks during...
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frame twist, and it is possible for the bracket to wear a hole in the top of the fuel tank, which may result in a fuel leak.
SCR Fluid Filter Replacement; only with Cummins ISX or Navistar N13 Diesel Exhaust Fluid System
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
IK1201320 - EGR SLOW RESPONSE DIAGNOSTICS; 2659 - 10
Brakes
14 bulletinsThis document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and...
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windshields using an ultrasonic sound detector.
This document is to guide users to eliminate brake pedal rattle noise.
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module...
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when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
Brake Lights Staying On
The mounting bolts that fasten the air disc brake caliper to the caliper anchor plate may have not been tightened to...
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their specified torque; only with air disc brake feature codes 04WEY, 04WEZ, or 04WZK.
Trailer ABS In-Dash Lamp Stays On After A Trailer Has Been Disconnected; only with An In-Dash Trailer ABS Warning Lamp...
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feature
Cab Water Leak Troubleshooting Tips; primarily for Sleeper cab models and some aspects may also apply to all cabs...
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excluding 5000,9000, PayStar, cityStar
Newer Brake Light Operation
Brake Light Operation on HPV, ProStar and LoneStar
Standard to Heavy Duty Brake Chamber Replacement
Adding an Electronic Trailer Brake Controller
Brake Single Hot Wheel End Service Procedure
NEWER BRAKE LIGHT OPERATION
NEW BRAKE LIGHT OPERATION; PROSTAR AND LONESTAR WITH AIR BRAKES
Infotainment
13 bulletinsThis tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files.
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It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
Radio Diagnostics and Information
Driver Information Display (VIS/DID) screen fails to boot up.
NEW Ultrasonic DEF Head Unit; All SCR vehicles
NEW Ultrasonic DEF Head Unit available; Only models equipped with SCR Aftertreatment.
NEW Ultrasonic DEF Head Unit; Only vehicles Equipped with SCR
NEW Ultrasonic DEF Head Unit; only models equipped with SCR Aftertreatment
NEW Ultrasonic DEF Head Unit
Radio Diagnostics and Information
Information Display won't boot up
Asterisk in Lower Right Quadrant of Dash Display
VORAD VS-400 Side Display Inop
RADIO DIAGNOSTICS AND INFORMATION
Tires & Wheels
8 bulletinsSuggested alignment target values when performing a vehicle axle alignment.
Suggested alignment target values when performing a vehicle axle alignment
Suggested alignment target values when performing a vehicle axle alignment
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
Fifth Wheel Jaw Unlock; only models with Feature 595BAW or 597017 - electronic Jaw release
Automatic Traction Control (ATC) Tire Size Compatibility; only with feature 04AZD and 04AZJ Bendix ATC
The fifth wheel and its locking mechanism may be susceptible to cumulative damage resulting in the fifth wheel lock to...
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function improperly or a failure of the locking mechanism to properly engage
Hybrid & EV
8 bulletinsXantrex 1200W Power Inverter Information; only models with feature code 0008XLD
Cooper Bussmann Inverter Information/Diagnostics; only models with feature code 0008XDM or 0008XDN and built after...
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05/12/2014
Xantrex 1200W Power Inverter Information; only models with feature code 0008XLD
Cooper Bussmann Inverter Information/Diagnostics; only models with feature code 0008XDM or 0008XDN and built after...
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05/12/2014
Xantrex 1200W Power Inverter Information; only models with feature code 0008XLD
Cooper Bussmann Inverter Information/Diagnostics
Cooper Bussmann Inverter Information/Diagnostics
Cooper Bussmann Inverter Information/Diagnostics; equipped with feature 08XDM or 08XDN
Steering
7 bulletinsSteering Shake, Shimmy, Shudder, Wobble, Steering Vibration; only models built with 14K weight rated axles or lower
Steering Shake, Shimmy, Shudder, Steering Vibration.
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Only models with14k front weight rated axles and below
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
Steering Shake, Shimmy, Shudder, Steering Vibration; only models with 14k front weight rated axles and below
Steering Shake, Shimmy, Shudder, Steering Vibration; only models with 14k front weight rated axles and below
Steering Fluids
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
Suspension
5 bulletinsThis document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles.
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The information applies to diesel, gas, and electric vehicles.
Suspension Lean Diagnostics; All models
Improved Bushings for Hendrickson Torque Rods
ProStar and NHPV with Suspension Dump feature code 595ACA or 595BBC
PROSTAR SLEEPER CAB STRUT NOISE OR AIR LEAKS
Software & Calibration
5 bulletinsCluster Software Update Instructions
Using Supplier Software to Check DTCs
Dealer EZ-Tech and Diagnostic Software Support Resource Center
Rear S Cam Tube / Bracket part update
NAVISTAR: VARIOUS TYPES NAVISTAR VEHICLES WILL BE RECEIVING UPDATES ON THE REAR S CAM TUBE/ BRACKET PARTS.
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*TA UPDATED 9/10/15 *CN
Pre-Delivery & Maintenance
4 bulletinsTitle: Service Portal iKNow Feedback Case Types Applies To: All
ISX15 CM2350 X101 Rod Bearing Campaign
ESPAR Preventative Maintenance / Inpection
THE ON BOARD DIAGNOSTIC (OBD) DATA STORED FOR PURPOSES OF DEFINING REQUIRED MAINTENANCE OR REPAIR MAY BE INADVERTENTLY...
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LOST WITHOUT NOTICE TO THE OPERATOR.
Lighting
2 bulletinsRepair Procedures for Vehicles Struck by Lightning
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
Air Bags & Safety
1 bulletinChange in Seat Belt Manufacturer - Inspection and Replacements