2010 International Prostar TSBs
479 Technical Service Bulletins across 17 categories
Categories
Engine
113 bulletinsThis document enables technicians to: 1.
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Accurately identify second generation MaxxForce medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
New CARB Idle Reduction Change Request
Engine replacements for all International engines will need to follow this procedure.
In some geographic areas, ambient temperatures reaching below 40F (4C), including high levels of humidity, an operator...
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may experience engine stalling, low performance, and/or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
In some geographic areas, ambient temperatures reaching below 15F (-10 C), including high levels of humidity, an...
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operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies...
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To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or...
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Clean Idle Sticker, Clean Truck Check
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or...
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PSI engine.
Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
How to request a horsepower quote; all International and Cummins engines
Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
New air compressor incorporates an oil feed dowel O-ring.
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Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI...
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engines or Cummins ISB engine with Allison transmissions
Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines
Turbocharger oil supply tube retrofit; only models with 2010 emissions MaxxForce 11 and 13 engines and N13 engines
Calculating pulses per mile (speedometer setting); only models equipped with International engines
ECM Calibration for DPF Replacement; Applies to MaxxForce Engines
High Pressure Fuel Pump external leaks from weep hole.
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only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines
Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines
Engine Oil Capacities.
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All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
A26, N13, and 2010 EPA MaxxForce 11 and 13 engine Auxiliary Programable Parameters
ECM Calibration for DPF Replacement; only trucks and busses built with 2007- 2009 MaxxForce DT/9/10.
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2010-2012 MaxxForce DT/9/10, 2007-2009 MaxxForce V8, 2008-2009 MaxxForce 11/13 engines
Cab Odor Service Plan Information; only models equipped with EPA 2010 or later MaxxForce 11 or MaxxForce 13 engines
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; Only sleeper cab models with feature code 16UZL
Stand Alone Real Time (SART) Module Diagnostics.
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Only 2010 and later models equipped with MaxxForce 11/13/15 engines or N13 with feature 0508051
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Ambient Air Temperature (AAT) senor faults; only models with 2010 EPA MaxxForce 11, 13 engines.
Oil Capacities; All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
2010 MaxxForce 15 Coolant Control Valve Retrofit; Only truck models built with 2010 MaxxForce 15 engine
2007 EPA MaxxForce 11/13 - DTC 1628 Lambda Sensor Temp above Maximum; Only truck models with 2007 EPA MaxxForce 11 and...
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13 engines
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
Engine Oil Capacities All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure; only Navistar...
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Powered Trucks
ECM Recalibration to provide engine protection against an increase in engine RPM while vehicle is idling (only in a...
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parked state or if vehicle is not moving); Only models equipped with MaxxForce 13 engine. Retired
Disable Cummins Icon; Only models equipped with Cummins engine and with Icon installed.
Certain MaxxForce 13 engines may experience increase in engine RPM while idling (only while vehicle is parked or...
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stopped).
ECM recalibration to provide engine overspeed protection (only in a parked state or if the vehicle is not moving).
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Only with MaxxForce 13 engine. Retired
Fan Clutch Harness Routing Repair; only models with MaxxForce 11, 13 engines.
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Retired
Air Control Valve (ACV) Connector with Plugs Installed Backwards in Empty Connector Cavities; Only models with MaxxForce 11,13 engines.
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Retired
Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines
Parts Lists for Maxx Power and Espar Anti Idle Systems; only models with Feature Code 0016UZL
Remote Engine Speed Control Module (RESCM) Troubleshooting; Only trucks equipped with RESCM
Phosphate Conditioner Required When Replacing Radiators; only models with EPA 2009.5, 2009.75 and 2010 MaxxForce 11,...
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13, 15 engines
Disable Cummins Icon; Only models equipped with Cummins engine and with Icon installed.
Horizontal Aftertreatment Mounting Bolt Torque; only models equipped with MF 11/13 engines
On vehicles with the electronic jaw release system, the airlines at the isolation/vent valve may not be oriented...
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correctly to the valve ports at the time of assembly; only models built 20 February 2008 thru 29 July 2013 with feature code 0595BAW or 0595BAY.
In Chassis Cleaning Procedure for Cooling Package in All Models with MaxxForce 11, 13 Engines
MaxxForce 15L engine PayStar to ProStar Conversion
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics; Only equipped with Maxxforce 11, 13 engines
LUK/Ixetic Power Steering Pump Fittings; only Vehicles equipped with Maxxforce 11, 13 engines
No Idle HVAC Solution Parts Identification; only with feature 16UZL No Idle HVAC
Compressor Relay and Power Harness Upgrade; only with feature 16UZL No Idle HVAC
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system...
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and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
The fire extinguishers may become clogged or require excessive force to activate.
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In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).
Engine Oil Capacities
Dash Cluster Lamp Operation, Functions and Regeneration Instructions, With International engines
LT EGR Core Removal and Insertion with MaxxForce 11, 13, and N13 engines
Retrofiting a Horton VMaster(Stratis) fan drive to Horton 2spd air operated fan drive on MaxxForce 13 and N13 engines
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Sleeper HVAC blower will not run on high with engine off; with Sleeper cab only
Symptom 3: NoIdle HVAC Inoperative
Front Blower Motor Runs Breifly At Initial Power Up
Retrofiting a Horton VMaster(Stratis) fan drive to Horton 2spd air operated fan drive on N13 or MaxxForce 13 engines
N13, MaxxForce 11, 13 engine Two Cylinder Air Compressor Testing
driveline. This article does not address other possible vibration issues, such as vibrations caused by the engine.
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
Davco Fuel Filter Replacements Recommendation for Maxx Force 11 and 13, 2010 Engines
No Idle Curtains Missing Velcro; only models with feature 16UZL - No Idle HVAC
Symptom 5: NoIdle HVAC Blows Warm Air
Symptom 3: NoIdle HVAC Inoperative
Symptom 1: No Idle HVAC Cools but Operates Incorrectly
Symptom 5: No-Idle HVAC Blows Warm Air
Symptom 4: No-Idle HVAC Digital Display Inoperative
Symptom 3: No-Idle HVAC Inoperative
Symptom 2: No-Idle HVAC Fault Codes
No-Idle HVAC Operational Check - STARTING POINT
Symptom 1: No Idle HVAC Cools but Operates Incorrectly
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; equipped with Feature 16UZL
Charge Air Cooler Outlet Temperature Sensor Damaged; equipped with N13, MaxxForce 11, 13 engines
Retrofiting a Horton VMaster(Stratis) fan drive to Horton 2spd air operated fan drive on N13 or MaxxForce 13 engines
MaxxPower No Idle Battery-Powered A/C System Diagnostic Guide; models equipped with feature 16UZL
CHARGE AIR COOLER OUTLET TEMPERATURE SENSOR DAMAGED; EQUIPPED WITH N13, MAXXFORCE 11, 13 ENGINES
AIR COMPRESSOR RETROFIT FOR PROSTAR MODELS EQUIPPED WITH 2010 EPA AND NEWER MAXXFORCE 11 & 13 ENGINES AND FEATURE CODE...
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04SPL
MAXXPOWER NO IDLE BATTERY-POWERED A/C SYSTEM DIAGNOSTIC GUIDE; MODELS EQUIPPED WITH FEATURE 16UZL
IK1201326 - SERVICE PARTS DAMAGED NEW TURBOCHARGER OIL SUPPLY TUBE
PERFORMING RELATIVE COMPRESSION TEST AND MISFIRE TEST WITH CPA TOOL
IK1201253 - EXHAUST MANIFOLD SERVICE PROCEDURES
MISFIRE DIAGNOSTICS IBB; SPN132(X) - FMI 31
NAVISTAR: SOME NAVISTAR PROSTAR VEHICLES WITH THE CUMMINS ISX 15L ENGINES INSTALLED WERE BUILT WITH THE FRONT LEFT FRAME...
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CROSSMEMBER BOLT INSTALLED IN THE WRONG DIRECTION. *TA
IK: REPAIR INFORMATION REGARDING THE MISSING OR LOOSE BOLT ATTACHING HORTON STRATIS ANTI ROTATION BRACKET (ARB) TO ENGINE.
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MODEL PROSTAR, WORKSTAR, LONESTAR. NO YEARS LISTED. *PE UPDATED 6/27/2014 *JS UPDATED 11/7/14. *PE UPDATED 1/30/15. *PE
INTERNATIONAL: THERE ARE ISSUES OF MISSING COMPLETE ENGINE AIR SUPPLY LINE AND ALSO MISSING T FITTING WITH 1/4" AIR...
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LINE TO AFTERTREATMENT PURGE AIR VALVE. *PE UPDATED 08/04/2014 *JS
INTERNATIONAL: ON SOME TRUCKS, AN AUTO START STOP FEATURE CODE 0008TSJ, ALLOWS PRESET VALUES IN BODY CONTROLLER, THAT...
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ALLOW TRUCK TO START WHEN BATTERY VOLTAGE OR ENGINE OIL TEMPERATURE REACHES PRESET VALUE. MODEL PROSTAR. NO YEARS LISTED. *PE
NAVISTAR: SOME VEHICLES' LOW COOLANT LIGHT MAY ILLUMINATE OR MAY HAVE BEEN DEACTIVATED.
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THEREFORE; THE DEAERATION TANK SHOULD BE RE-ROUTED. THE ENGINE PARAMETERS SHOULD BE UPDATED. ALSO INCLUDED TRANSTAR 8600, WORKSTAR 7600, PAYSTAR 5500, 5600, AND 5900 SBA. START AND END DATE 9/1/2009- 7/16/2011 AND 7/17/2011- 11/17/2011. *JS
NAVISTAR: EMISSIONS RECALL ON CERTAIN TRUCKS THAT DO NOT MEET EMISSIONS REQUIREMENTS AND NEED INSTALLED AN UPDATED...
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ENGINE CONTROL MODULE (ECM) CALIBRATION TO BRING IT WITHIN SPECIFIED LIMITS OF CERTIFICATION. MODELS 2010-2013 PAYSTAR, PROSTAR, TRANSTAR, WORKSTAR WITH MAXXFORCE 11 ENGINES. *PE
IKNOW: 2010 MAXXFORCE 11/13 OIL FILTER CAP AND BYPASS VALVE ASSEMBLY.
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IF THE OIL FILTER CAP IS MISSING THE BYPASS VALVE REPLACE THE OIL FILTER CAP ASSEMBLY.VERIFY AT EVERY OIL CHANGE. *JS
NAVISTAR: BLOWER MOTOR ASSEMBLIES AND LINEAR POWER MODULE (LPM) UPDATES.
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ON SOME PROSTAR SLEEPER VEHICLES THE FRONT HVAC BLOWER MOTOR MAY FAIL TO START AFTER THE VEHICLE HAS SAT FOR A PERIOD OF TIME. *JS
NAVISTAR: WHILE IDLING IN PARK AND NOT MOVING, ENGINE'S RPM WOULD INCREASE AND TO REDUCE BACK PRESSURE SETPOINTS, THE...
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ENGINE ECM WOULD REQUIRE RECALIBRATION. MODELS 2009-2012 LONESTAR, PAYSTAR, PROSTAR, TRANSTAR, WORKSTAR. *PE
NAVISTAR: PROCEDURE IS PROVIDED REGARDING THE INSTALLATION OF GREASE IN EGR VALVE THAT WAS PRODUCED WITHOUT GREASE AND...
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MAY FAIL PREMATURELY, BY DRILLING SMALL HOLE IN EGR HOUSING. *PE
NAVISTAR: ENGINES ON CERTAIN VEHICLES HAVE AN IDLER GEAR STUD THAT WAS NITRATE COATED IMPROPERLY RESULTING IN PREMATURE WEAR OUT.
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*PE
NAVISTAR: THERE ARE AIR CONTROL VALVE TROUBLE CODES THAT CAN BE CAUSED BY CONNECTOR VIBRATION, LOOSE TERMINALS, OR TERMINAL FRETTING.
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*RM
NAVISTAR: SOFTWARE UPDATE INFORMATION FOR THE A/C AND BLOWER MOTOR.
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*RM
NAVISTAR: THERE ARE UPDATED CALIBRATIONS AND EMISSIONS LABELS FOR THE ENGINE.
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*RM
NAVISTAR: INFORMATION ON THE REPAIR OF THE INTAKE THROTTLE VALVE.
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*RM
NAVISTAR: SOME VEHICLES BUILT WITH THE 2010 MAXXFORCE ENGINE MAY EXPERIENCE AN INABILITY TO SERVICE THE VEHICLE DURING THE FIRST OIL CHANGE.
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THERE IS A PROCEDURE FOR CHANGING THE OIL FILTER AND CAP. *RM UPDATED 6/08/11. *PE
INTERNATIONAL: LOWER FRONT SHOCK MOUNT BENDING ON PROSTAR S MODELS (113) BBC W/ALL ENGINES AND PROSTAR MODELS (122) BBC W/CATERPILLAR C15 ENGINES.
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PROSTAR MODELS WITH CATERPILLAR C15 ENGINES WILL ONLY HAVE THE ISSUE ON THE RIGHT SIDE. NO MODEL YEARS LISTED. *PE UPDATED 4/6/11. *PE
INTERNATIONAL TRUCK: STARTER, ALTERNATOR AND ENGINE BLOCK GROUNDING.
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TO SIMPLIFY AND CLARIFY THE OPERATION OF IMPROVING STARTER FRAME GROUND; ENGINE BLOCK GROUND STUD; AND ALTERNATOR GROUND STUD. MODELS LONESTAR, PROSTAR, 8600 AND 7600 ONLY. NO MODEL YEARS LISTED. *PE
Other
88 bulletinsThe new clusters in the post-2007 models store the mileage in memory.
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When replacing the cluster, follow these instructions to program the current vehicle mileage into the memory of the new cluster.
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes.
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(Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
J1939 Data Link Source Address Information
Diagnosis of chassis wander complaints.
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
J1939 Data link source address information
Pico Scope CCOS (Crankcase Separator Test)
PicoScope Test One Channel RCT
PicoScope Test Resistance and Ohmmeter
PicoScope Test for Datalink (CAN) Health Shorts & opens
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Cab Lean Concern
Driveline Information Center and Troubleshooting Procedures
Cleaning and Disinfecting Trucks and Buses
J1939 Data Link Troubleshooting
How To Get A Helios Capture; only 1939 and 1708 multiplexed buses and trucks
Wiper Troubleshooting
Offensive Odors Inside Cabin
Cab Ride Height Specifications and Adjustment Procedures
J1939 Data Link Source Address Information
Driveline Information Center and Troubleshooting Procedures
Hendrickson Assembly Instructions; Transverse Torque Rods
Programing New Key Fobs
Offensive Odors Inside Cabin
Dash Cluster Stuck in one mode
Auto Start Stop Troubleshooting; only models with feature code 0008TSJ Auto Start Stop
Bendix Wingman - unable to connect to ACB; only vehicles equipped with Bendix Wingman system
Peoplenet Information; Only models equipped with Peoplenet option
Wingman DTC Report; onle vehicles equipped with Bendix Wingman system
Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers
Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004
SPN 1590 FMI 19 Adaptive Cruise Control Code; only Models Equipped with Wingman Feature Codes 08TKW or 08TPL.
ESPAR AirTronic Low Run Time; only models with Feature Code 0016VTV
Low Temperature Radiator Diagnostics
Offensive Odors Inside Cabin
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
J1939 Data Link Troubleshooting; Only Models with 250k Baud Data Link (Black 9 Pin Diagnostic Connector)
Sleeper Fan and Sleeper TEMP Switch Inoperative
J1939 Data Link Troubleshooting
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
Auto Start Stop Troubleshooting; only LT and ProStar with feature code 0008TSJ
Auto Start Stop Troubleshooting; only models with feature code 0008TSJ Auto Start Stop
J1939 Data Link Troubleshooting
Auto Start Stop Troubleshooting; only ProStar with feature code 0008TSJ
Troubleshooting Auto Start Stop; only on ProStar with feature code 0008TSJ
Retrieving Fault Codes Through the Cluster Doesn?t Work
Cooling System Flush Procedure
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Updating OnCommand Link with Accelerator
OnCommand EZ-Tech
Winter Front Usage
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
J1939 Data Link Troubleshooting
Active Faults During Load Shed
OnCommand EZTech
OnCommand EZ-Tech Download Center
Auto Start Stop Troubleshooting; only models with feature code 0008TSJ Auto Start Stop
Cluster Issues
1939 Data Link Troubleshooting
Collision Avoidance Wingman FLR-10 to FLR 20 Retrofit
ESPAR AirTronic Low Run Time.
Offensive Odors Inside Cabin
Offensive Odors Inside Cabin
Work Surface Latch Jammed - Replacement
Work Surface Rattle
Drawer Rattle
Sleeper Buzz, Squeak, Rattle
Rubbing Between Front and Rear Skirts on ProStar
ProStar Air Deflector Mounting Procedure (Rattling Noise from Air Deflector or Bulging Between Fasteners)
Seat Switch Operation, Testing, Diagnostics and Replacement
ESPAR D5 Hydronic Diagnostic Guide
ESPAR D5 Hydronic Diagnostic Guide
Vibration Troubleshooting
Fan Shaft Failure Diagnostics with feature code 12THX (Viscous Fan Drive)
ESPAR D5 Hydronic Diagnostic Guide
Active Faults During Load Shed
Fan Shaft Failure Diagnostics with feature code 12THX (Viscous Fan Drive)
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
TEMPERATURE RADIATOR DIAGNOSTICS
IK1201117 - OPEN CRANKCASE BREATHER
IKNOW: REPAIR PROCEDURES FOR COMPLAINTS OF FOUL ODORS IN THE CAB.
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APPLIES TO POST 2010 PROSTAR/TRANSTAR. *JS
IKNOW: ON SOME VEHICLES THE TURNING ANGLE MAY CAUSE A BENT OR BROKEN AXLE STOP BOLTS.
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*JS
NAVISTAR: COOLER FILTER CLEARANCE PROCEDURE.
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*RM
Body & Paint
55 bulletinsThis article addresses chassis lean conditions on all chassis.
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This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Cab water leak troubleshooting tips; HX with steel cab only
Cab water leak troubleshooting tips
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
SkyRise Roof Replacement
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Updating Body Controller Software
Hood-Mounted Mirror Reinforcement Kit.
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Retired
Mirror Repair Procedures and Replacement Parts Availability
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Wind noise at upper side of cab door
Power Windows Stop Randomly
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
Body Controller Resource Center
Water entry into the cab / Adding Cowl tray seal; models built prior to 11/11/2013
SkyRise Roof Replacement
Mirror Repair Procedures and Replacement Parts Availability; only models with Lang Mekra Mirrors
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Water leaks through Cab Cowl pass-through connections
Sleeper Side Sill/Underbody Cross-Member Weld Check and Repair
Power Windows randomly stop
Auto Start/Stop Feature, shut down Issue; only with Body Controller Feature 595BVG
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Filterminder Air Restriction Gauge Improvement; only models with 0016HKC, FILTER MINDER UNDER HOOD W/SWITCH
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Mirror Repair Procedures and Replacement Parts Availability
Body Controller/ESC Software Updates
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
Mirror Repair Procedures and Replacement Parts Availability
Wipers and Aftertreatment Lights Inop on Post 2007 Trucks with Body Controller
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
Mirror Repair Procedures and Replacement Parts Availability
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
Mirror / Map Light / Visor LED Lighting Up when CB MIC is Keyed
Push-in Trim Fasteners Popping out or Missing
ProStar Side Skirt Paint Mismatch
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Power Window Binding
Wind noise at upper side door
WIND NOISE AT UPPER SIDE DOOR
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
MIRROR REPAIR PROCEDURES AND REPLACEMENT PARTS AVAILABILITY
WIND NOISE AT UPPER SIDE DOOR
POWER WINDOW BINDING
INTERNATIONAL: INFORMATION REGARDING ISSUE WITH POWER WINDOWS FAILING TO OPERATE PROPERLY OR POWER DOORS FAILING TO...
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LOCK OR WHEN WINDOW STOPS, BUTTON PRESSED AND WINDOW RESUMES OPERATION. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSSTAR, PROSTAR AND LONESTAR. NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE UPDATED 12/18/13. *PE UPDATED 9/14/15 *CN
IKNOW: INSTALL KIT IN ORDER TO ALLEVIATE LOOSE, VIBRATING, OR RATTLING OF THE HOOD-MOUNTED MIRRORS.
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*JS
IKNOW: SLEEPER SIDE SILL/UNDERBODY CROSS-MEMBER WELD CHECK AND REPAIR.
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THE WELDS DESCRIBED HEREIN ARE NEITHER DURABILITY NOR SAFETY CRITICAL WELDS. *JS
NAVISTAR: ON CERTAIN TRUCKS, THE DOOR AND WINDOW LOCKS FAILS TO OPERATE PROPERLY.
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*PE UPDATED 5/9/12 *JS
NAVISTAR: THERE IS A REPAIR PROCEDURE FOR THE FIT OF THE RING SHROUD SEAL.
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*RM
INTERNATIONAL: FIXED VENT WINDOW 016HKR REPLACEMENT AND REBONDING INSTRUCTIONS.
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UNWANTED AIR, NOISE, OR WATER INTRUSTION. MODEL YEARS NOT LISTED. *PE
HVAC & Climate
50 bulletinsTitle: A/C Refrigerant and Oil Capacities Applies To: All current models
A/C Refrigerant and Oil Capacities
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
A/C Refrigerant and Oil Capacities
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Espar Heater Diagnostic Guide; only vehicles with feature code 16UZL, 16VTV (Airtronic D2 Heater, Hydronic D5 Heater)
Espar Heater; only models with Feature Code 16UZL
HVAC Diagnostic Information; only models 2010 and newer
Troubleshooting & Resetting HVAC Doors; only 2010 and later vehicles with feature code 0016WCT.
HVAC faults 520211 and 520465; only Models with Body Controllers
HVAC Diagnostic Information
Rear A/C Control Panel Inoperative
Rear A/C Blows Warm Air
Air Conditioning Diagnostics
Air Conditioning Control Head Diagnostics
HVAC Diagnostic Information
A/C Refrigerant and Oil Capacities
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
Grille/Bug Screen Rubbing Against A/C Condenser
2010 and later HVAC Diagnostic Information
Activate HVAC Front Blower Message In Dash Message center; with Sleeper cab only
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
HVAC faults 520211 and 520465
Vehicle Air Conditioning Diagnostics (Start Here)
HVAC Diagnostic Information
Sleeper Curtain Getting Sucked into HVAC Duct
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
HVAC Diagnostic Information
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
Vehicle Air Conditioning Diagnostics (Start Here)
Air Conditioning Mechanical Pressures Diagnostics
Coolant odor in cab with rear HVAC; equipped with Feature 0595BJN or 0595BWZ
VEHICLE AIR CONDITIONING DIAGNOSTICS
AIR CONDITIONG CONTROL HEAD DIAGNOSTICS
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
BODY CONTROLLER SOFTWARE REVISION 231 HVAC IMPROVEMENTS; POST 2007 MODELS ONLY
ESPAR HEATER DIAGNOSTIC GUIDE
2010 AND NEWER VEHICLE AIR CONDITIONING DIAGNOSTICS (START HERE)
AIR CONDITIONING MECHANICAL PRESSURES DIAGNOSTICS
AIR PRESSURE GAUGES AND A/C PRESSURE TRANSDUCER TROUBLESHOOTING
HVAC DIAGNOSTIC INFORMATION
HVAC SYSTEM COMPRESSOR AND DISCHARGE HOSE FAILURE DIAGNOSTICS AND REPAIR PROCEDURES.
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NAVISTAR. *KB
NAVISTAR: TROUBLESHOOTING FOR INTERMITTENT OR NO FRONT BLOWER OPERATION.
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*RM
NAVISTAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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HEATER AND RETURN LINE INSTALLATION INFORMATION. *RM
NAVISTAR: THER MAY BE LOW COOLANT FLOW THROUGH THE HEATER SYSTEM.
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*RM
NAVISTAR SERVICE BULLETIN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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ON CERTAIN PROSTAR AND LONESTAR MODEL TRUCKS THERE IS A FIELD CAMPAIGN TO INSPECT AND REPAIR CERTAIN AIR CONDITIONING COMPONENTS. *RM
INTERNATIONAL TRUCK: INTERMITTENT OR NO FRONT BLOWER OPERATION.
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OUTLINES THE PROCESS FOR TROUBLESHOOTING THE FRONT BLOWER ON PROSTAR, LONESTAR, DURASTAR, TRANSTAR, AND WORKSTAR MODELS. NO MODEL YEARS LISTED. *PE
Electrical
46 bulletinsThis document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body...
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control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
This document covers battery diagnostics, maintenance and storage requirement.
General Wheel Speed Sensor Troubleshooting
PicoScope Wheel Speed Sensor Test
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
General wheel speed sensor troubleshooting
Auxiliary Battery Box - Cover Difficult to Remove; only models with Feature Code 0008XGG (auxilary battery box)
Build to VIN Wiring Harnesses
ProStar Electrical System Load Shed Feature 08XEV
Build to VIN Wiring Harnesses
Tool Instruction - BCM Programming Harness
ProStar Electrical System Load Shed Feature 08XEV
Circuit diagram for ProStar/LoneStar Fifth wheel; link to missing diagram.
DM harness inspection; Only with Steering Column feature code 05710
Parasitic Battery Load and Predelivery Storage Recommendations
Battery Drain ( Parasitic Drain) with Sleeper Refrigerator; only models with optional refrigerator
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Remote Power Module (RPM) Troubleshooting
How to Add Lift Gate Battery Protection; only models equipped with Electronic System Controller (ESC) or Body Controller...
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(BC).
Location of 1000 OHM Resistor In the HVAC Wiring
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
Auxiliary Battery Box Cover Difficult to Remove; Only vehicles with Feature Code 0008XGG (auxilary battery box)
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
Build to VIN Wiring Harnesses
Air Conditioning Electrical Diagnostics
Air Conditioning Electrical Diagnostics
Air Conditioning Electrical Diagnostics
AIR CONDITIONING ELECTRICAL DIAGNOSTICS
BATTERY DISCHARGE DURING EXTENDED STORAGE; PROSTAR EQUIPPED WITH FEATURE 0008WEN
NAVISTAR: VARIOUS TYPES OF VEHICLES INCLUDING LONESTAR, PROSTAR, 8600, AND 7600 VEHICLES WILL NEED AN OPERATION TO IMPROVE THE CAB CIRCUIT GROUNDS.
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7/17/15 *TA
INTERNATIONAL: THERE ARE CODE FAULTS, CAUSED BY LOAD SHEDDING, LOADED IN OTHER MODULES AND UNIT GOES INTO LOAD SHED AND...
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FAILS TO HAVE POWER IN SWITCHES. MODEL PROSTAR, LONESTAR. NO YEARS LISTED. *PE
IKNOW: THE BATTERY CUBE FUSE STUD TERMINAL WITH THE ALTERNATIVE PART NEEDS TO BE REPLACED.
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SOME VEHICLES MAY EXPERIENCE A SHORTED FUSE BECAUSE THE INSTALLATION WAS IMPROPER. MODELS INCLUDE ALL PROSTARS (PRIOR TO SCR RELEASE) *JS
INTERNATIONAL: PROCEDURE IS PROVIDED REGARDING THE POP UP OF THE BATTERY HOLD DOWN AND TO INSTALL NEW MOVABLE HOLD DOWN...
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WITH J-BOLT MOUNTING LOWER ON BATTERY. MODEL 2010-2011 PROSTAR. *PE
INTERNATIONAL (NAVISTAR): THE CRUISE CONTROL WIRES, FROM SWITCHES, ARE MOMENTARILY SHORTED OUT WHEN TURNING OFF DUE TO...
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STEERING COLUMN HARNESS RUBBING, REQUIRING A RESET EACH TIME. MODEL PROSTAR. NO MODEL YEARS LISTED. *PE UPDATED 1/8/13. *PE
INTERNATIONAL: INFORMATION PROVIDED REGARDING THE RE-ROUTING OF ALTERNATOR WIRING TO PREVENT RUB POINTS.
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MODELS PAYSTAR, TRANSTAR, PROSTAR. MODEL YEARS 2009-2011. *PE
INTERNATIONAL: SPRING HANGER SHACKLE BOLT MAY HAVE BATTERY CABLES ROUTED TOO CLOSE FOR LEFT SIDED BATTERY BOX OR 8600...
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LSM BOC BATTERY BOX FOR EXCOBEDO BUILT PROSTAR 113. NO MODEL YEARS LISTED. *PE
INTERNATIONAL: BATTERY CABLES ROUTED TOO CLOSE TO SPRING HANGER SHACKLE BOLT FOR LEFT-SIDED BATTERY BOX OR 8600 BOC BATTERY BOX.
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MODEL PRO-STAR113 GARLAND BUILT. NO MODEL YEARS LISTED. *PE
INCORRECT 5AMP FUSE AT LOCATION F11-D ON WABCO 6 SENSOR 6 MODULATER.
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*KB
NAVISTAR: HVAC FRONT INSIDE MODULE DRAIN REPAIR.
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*KB
NAVISTAR: NEED TO REMOUNT OR REALIGN THE AIR SUSPENSION PRESSURE SENSOR HORIZONTAL AND NOT VERTICAL.
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*PE UPDATED 4/9/12. *JS
NAVISTAR: THERE IS UPDATED ECM SOFTWARE.
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*RM
NAVISTAR SERVICE CAMPAIGN: SEE DOCUMENT MANUFACTURER DID NOT INSTALL JUMP START STUDS AND ASSOCIATED BATTERY CABLES.
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*RM
NAVISTAR: THE FAN IS RUNNING ALL THE TIME AND VEHICLE IS BUILT WITH 0012TKT BORG WARNER COOL LOGIC FAN.
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OPEN UP CUMMINS INSITE AND PROGRAM ECM FAN TYPE TO ELECTRONIC VARIABLE SPEED WITHOUT SPEED SENSOR. *PE NO MODEL YEARS LISTED. *PE
NAVISTAR: CUMMINS AIR TEMPERATURE SENSOR LOCATED REAR OF VEHICLE, INSTEAD OF FRONT, ON SOME MODELS.
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THIS CAN BE MISTAKEN FOR A GROUND CONNECTOR. DO NOT BOLT THIS SENSOR TO GROUND. SHOULD REMAIN STRAPPED TO HARNESS. *PE
Transmission
20 bulletinsTitle: Steering Gear Seal Repair Guidelines Applies To: Steering gears
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
Hydraulic Clutch Adjustment for ProStar + Vehicles; only Vehicles with Hydraulic Clutch
Tech Tip to aid technicians in the efficient removal and installation of a TC10 transmission
Hydraulic Clutch Adjustment for ProStar + Vehicles; only Vehicles with Hydraulic Clutch
Manual Mode Button on the Eaton Shift Console is flashing with No Active Codes in the TCM.
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With Active Code 3655, 3654 or 3656 in the Body Controller; only models with Eaton Ultra and Auto Shift Transmissions
Roll Pins Backing Out of Bell Crank; Only with manual transmission
Transmission Keeps Shifting and Display Keeps Flashing After Ignition is Turned Off; only with Freedom Line Transmission
New Synthetic Oil for Eaton and Spicer Transmissions; only with Eaton or Spicer transmissions
Eaton Clutch Information
Eaton Clutch Information
Clutch Linkage Rattle
Hard to Crank Condition with Hydraulic Clutch Linkage and Solo Clutch
INTERNATIONAL: TRUCK HARD TO CRANK DUE TO CLUTCH BEARING CONTACTING CLUTCH BRAKE PRIOR TO CLUTCH RELEASE PEDAL PASSING...
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MAGNETIC CLUTCH SAFETY SWITCH, ON SOME TRUCKS, CLOSING SWITCH ALLOWING TRUCK TO CRANK. MODEL PROSTAR, LONESTAR. *PE UPDATED 02/11/2014 *JS UPDATED 08/04/2014 *JS
NAVISTAR: STEERING WHEEL WILL NOT HAVE SHIFT CONTROLS DUE TO PHOENIX SHIFTER BEING PROGRAMMED TO LOOK FOR STEERING...
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WHEEL MOUNTED SHIFT CONTROLS AND IF AN ERROR IS DETECTED, A FAULT WILL BE SET. MODEL PROSTAR. *PE UPDATED 9/14/15 *CN
NAVISTAR: FAN CLUTCH HARNESS ROUTING REPAIR.
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THE FAN CLUTCH HARNESS CAN RUB ON THE FAN WIRING HARNESS BRACKET AND CAUSE INTERMITTENT FAULT CODES. SOME OF THE SYMPTOMS CAN INCLUDE LOW POWER, ERRATIC FAN ENGAGEMENT, NO FAN ENGAGEMENT, OR A VREF 4 DTC CODE. THIS REPAIR WILL REQUIRE REROUTING THE HARNESS, INSPECTING THE HARNESS FOR ABRASION, AND REPAIRING THE HARNESS, IF REQUIRED. *JS
INTERNATIONAL: ON CERTAIN HEAVY DUTY TRUCKS, AN ISSUE WITH UP SHIFT AND DOWN SHIFT MANUAL MODE BUTTONS, THE SHIFT...
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CONSOLE IS FLASHING WITH NO CODES, FOR THE STEERING WHEEL SWITCH ON RIGHT HAND SIDE. *PE UPDATED 02/07/2014 *JS
INTERNATIONAL: INFORMATION IS BEING PROVIDED REGARDING THE PROCEDURES FOR THE ADJUSTMENT OF INTERNAL AND EXTERNAL HYDRAULIC CLUTCH ON SOME TRUCKS.
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NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE
NAVISTAR: CERTAIN TRUCKS MAY ALLOW WATER INTRUSION INTO MODULE WHERE SEAL, BETWEEN TWO HALVES OF EATON ECU, IS LOCATED...
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CAUSING THE 30 AMP TRANSMISSION FUSE FAILURE. *PE
NAVISTAR: FASTENER THAT CLAMPS PITMAN ARM TO STEERING GEAR SHAFT MAY NOT HAVE BEEN FULLY TIGHTENED UPON ASSEMBLY.
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THIS CONDITION MAY ALLOW PITMAN ARM TO SLIP ON SHAFT RESULTING IN REDUCTION OF STEERING CONTROL. REDUCTION IN STEERING CONTROL INCREASES RISK OF A CRASH THAT MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH. *PE
Brakes
18 bulletinsThis document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and...
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windshields using an ultrasonic sound detector.
This document is to guide users to eliminate brake pedal rattle noise.
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module...
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when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
Meritor Front Brake Return Spring Install
Brake Lights Staying On
2007 and Newer Brake Light Operation; only equipped with Air Brakes
Trailer ABS In-Dash Lamp Stays On After A Trailer Has Been Disconnected; only with An In-Dash Trailer ABS Warning Lamp...
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feature
Cab Water Leak Troubleshooting Tips; primarily for Sleeper cab models and some aspects may also apply to all cabs...
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excluding 5000,9000, PayStar, cityStar
Newer Brake Light Operation
Brake Light Operation on HPV, ProStar and LoneStar
Adding an Electronic Trailer Brake Controller
NEWER BRAKE LIGHT OPERATION
NEW BRAKE LIGHT OPERATION; PROSTAR AND LONESTAR WITH AIR BRAKES
IKNOW: PROSTAR BRAKE ASSEMBLY CONVERSION.
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THE WELD MAY BE CRACKING IN THE STAMPED S-CAM TUBE BRACKET. THE STAMPED SPIDER BRAKE ASSEMBLY SHOULD BE CONVERTED TO A CAST SPIDER BRAKE ASSEMBLY. *JS
INTERNATIONAL (NAVISTAR): PROCEDURES REGARDING THE REPLACEMENT AND INSTALLATION, ON CERTAIN TRUCKS, OF THE MGM MJ SERIES BRAKE CHAMBERS.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE
NAVISTAR: THE BRAKE LIGHTS STAY ON AND ARE NOT WORKING.
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THERE ARE PROBLEMS WITH VOLTAGE. *RM UPDATED 10/15/12. *PE UPDATED 11/6/2013 *JS
INTERNATIONAL: BRAKE PEDAL NOT RETURNING AND STICKING SLIGHTLY IN THE APPLIED POSITION.
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BRAKE PEDAL NOT RETURNING AND BINDING. BRAKE LIGHT STAYING ON. MODEL PROSTAR, NO MODEL YEARS LISTED. *PE UPDATE 02/17/10. *PE UPDATED 7/16/10. *PE
INTERNATIONAL: ICON WILL NOT FUNCTION PROPERLY.
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ABS LIGHTS COME ON WHEN ICON STARTS OR STOPS. UNIT SHUTS DOWN BEFORE ICON PARAMETER IS REACHED. IF YOU HAVE MORE THAN ONE HOUR IN TROUBLESHOOTING AND DO NOT HAVE A GOOD DIRECTION TO FOLLOW FOR RESOLUTION, PLEASE OPEN A IKNOW CASE FILE. NO MODEL YEARS LISTED. *PE
Fuel System
18 bulletinsThis document describes the process for utilizing the CPA High Pressure Fuel Pump (HPFP) Test
LT / ProStar Fuel Tank Unable to Fill; only sleeper models
Dual Fuel Tank Transfer Pump Troubleshooting
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; Only models built with Feature Code: 595192
Exhaust Bellows Damage; only models equipped with bellows exhaust pipe.
Proper Exhaust Shield Orientation
2010 Dash Cluster Lamp Operation with new DPF Lamp Locations , Functions and Regeneration Instructions
Fuel Level Not Equal Between Tanks on Dual Draw Dual Return Dual Tank Systems.
2010 Dash Cluster Lamp Operation with new DPF Lamp Locations , Functions and Regeneration Instructions
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
Dual Fuel Tank Transfer Pump Troubleshooting on Post-2007 NGV and ProStar
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after...
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08/19/2002
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
NAVISTAR: ON SOME TRUCKS, FUEL GAUGES OPERATED INTERMITTENTLY AND WAS ACCOMPANIED BY AUDIBLE, LAMP, AND/OR LCD MESSAGES...
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AND A NEW IMPROVED SENDING UNIT FOR FUEL WAS DEVELOPED TO PREVENT THIS CONDITION. MODELS 2010-2011 LONESTAR, PROSTAR, TRANSTAR. *PE
INTERNATIONAL: INFORMATION REGARDING THE FUEL SYSTEM COMPONENTS AND REPAIRS TO CORRECT INTERFERENCE TO AVOID FUEL LINE CONTACT WEAR.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE
INTERNATIONAL: RAIL TUBES, WHICH ARE EXCESSIVELY HARD, MAY DISTORT FUEL RAIL AFTER INITIAL INSTALLATION, MAKING...
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REPLACEMENT FUEL TO RAIL TUBE NOT SEAT PROPERLY. *PE UPDATED 08/29/2013 *JS
NAVISTAR: ON PROSTAR TRUCK, THE DUEL FUEL TANK SYSTEM TRANSFER PUMP IS NOT FUNCTIONING PROPERLY.
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*PE
NAVISTAR TRUCK: WHEN BELLOWS ARE BENT OUT OF FORM CAN CAUSE DAMAGE TO EXHAUST BELLOWS.
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PREMATURE CRACKING CAN APPEAR IN BELLOWS CORE DUE TO STRESS ON PORTION OF PIPES. *PE UPDATED 02/07/2013 *JS
Suspension
14 bulletinsThis document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles.
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The information applies to diesel, gas, and electric vehicles.
One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield...
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between June 2010 and February 2012. This does not affect Escobedo built vehicles.
Suspension Lean Diagnostics; All models
Improved Bushings for Hendrickson Torque Rods
Horton Stratis Fan Hub Diagnostics
Drive Axle and Steer Axle Air Suspension Ride Height Settings; only models equipped with Feature Code 03AZD and 03AZG,...
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Hendrickson MaxxPower Front Air Suspension.
Preventative Maintenance on Horton Stratis Fan Hub Anti Rotation Bracket
One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield...
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between June 2010 and February 2012. This does not affect Escobedo built vehicles.
Horton Stratis Fan Hub Diagnostics
Suspension Dump; only models with programming feature 595ACA (Suspension Dump).
ProStar and NHPV with Suspension Dump feature code 595ACA or 595BBC
Horton VMaster Ultra (Stratis) Viscous Fan Hub Diagnostics and Troubleshooting Guide
PROSTAR SLEEPER CAB STRUT NOISE OR AIR LEAKS
IKNOW: STRATIS FAN HUB DIAGNOSTICS.
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HORTON 12 THX VMASTER ULTRA (STRATIS) VISCOUS FAN DRIVE TROUBLESHOOTING GUIDE. *JS UPDATED 12/16/13. *PE
Lighting
12 bulletinsRepair Procedures for Vehicles Struck by Lightning
Additional hardware is required when replacing Tail Light Assemblies from Truck-Lite to Weldon; only ProStar models with...
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tail light part numbers 3707933C93 and 3707932C93
Additional hardware is required when replacing Tail Light Assemblies from Truck-Lite to Weldon; only ProStar models with...
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tail light part numbers 3707933C93 and 3707932C93
Additional hardware is required when replacing Tail Light Assemblies from Truck-Lite to Weldon; only ProStar models with...
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tail light part numbers 3707933C93 and 3707932C93
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
Erratic rear lighting, water pump and back up alarm in combination
INTERNATIONAL: WELDON TAIL LIGHTS ARE REPLACING THE TRUCK LITE ON SOME TRUCKS BUILT BEFORE 2/21/13.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE UPDATED 07/23/2013 *JS UPDATED 09/11/2013 *JS
IKNOW: REPLACING TRUCK -LITE TAIL LIGHTS WITH WELDON TAIL LIGHTS.
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IF CHANGING FROM TRUCK-LITE TO WELDON FOR THE FIRST TIME ON A VEHICLE, TWO RETROFIT CONVERSION KITS SHOULD BE ORDERED. *JS
INTERNATIONAL: THE TURN SIGNAL LAMPS AND HAZARDS FAILS TO ILLUMINATE AND/OR WORK PROPERLY.
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MODEL 2007 AND NEWER HPV, PROSTAR, LONESTAR. *PE
NAVISTAR: MAXXFORCE 11, 13, AND 15 RECALIBRATION TO ADRESS FREQUENT WARNING LIGHTS.
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*KB
NAVISTAR: A VENT PIPE MAY NOT BE INSTALLED.
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*RM
NAVISTAR: ON CERTAIN 2010 TRUCKS THERE WAS A MISBUILD AND THEY HAVE OVERSIZED CAC HOSE CLAMPS.
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THERE IS A PROCEDURE FOR REPAIR. *RM
Infotainment
9 bulletinsThis tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files.
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It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
Driver Information Display (VIS/DID) screen fails to boot up.
VIS Display wont boot up; only with feature code 0016HLP, ELECT VEHICLE MONITOR/WING PANEL/WI-FI or 0016HLN, ELECT...
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VEHICLE MONITOR IN WING PANEL
Radio Diagnostics and Information
FLR-10 Bendix Wingman fault.
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ACB display with SPN 886 FMI 7. Includes procedures for repeat misalignment failures on FLR-10 Radars
Bluetooth Stereo Adapter Infromation; only Bluetooth Equipped models
Asterisk in Lower Right Quadrant of Dash Display
VORAD VS-400 Side Display Inop
RADIO DIAGNOSTICS AND INFORMATION
Pre-Delivery & Maintenance
9 bulletinsTitle: Service Portal iKNow Feedback Case Types Applies To: All
Webasto Airtop 2000 ST D Service and Repair Manual; only with feature code 0016VSU
Cab Odor Service Plan Information
Cab Odor Service Plan Information
ESPAR Preventative Maintenance / Inpection
THE ON BOARD DIAGNOSTIC (OBD) DATA STORED FOR PURPOSES OF DEFINING REQUIRED MAINTENANCE OR REPAIR MAY BE INADVERTENTLY...
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LOST WITHOUT NOTICE TO THE OPERATOR.
NAVISTAR: PROSTAR INSPECTION INFORMATION.
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*RM
NAVISTAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SOME AXLE THROUGH SHAFTS MAY HAVE NOT BEEN PROPERLY HEAT TREATED AND MAY RESULT IN A SHAFT FAILURE. *RM
NAVISTAR: MISLOCATED TORQUE ROD BRACKET ON CERTAIN PROSTAR AND 9000 MODELS.
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REQUIRES AN INSPECTION TO DETERMINE IF THE TORQUE ROD BRACKET WAS MISLOCATED ON DANA 40K AND 46K TANDEM AXLES. MODEL YEARS UNKNOWN. *PE
Tires & Wheels
9 bulletinsSuggested alignment target values when performing a vehicle axle alignment.
Suggested alignment target values when performing a vehicle axle alignment
Suggested alignment target values when performing a vehicle axle alignment
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
Bendix Wingman FLR- 20 alignment; only vehicles equipped with Bendix Wingman system
FLR-10 Bendix Wingman Misalignment Issues; only with feature 08TKY Wingman FLR-10 Radars
Automatic Traction Control (ATC) Tire Size Compatibility; only with feature 04AZD and 04AZJ Bendix ATC
INTERNATIONAL: FIFTH WHEEL JAW MONITORING FEATURE,, WHICH HAS TWO WARNING INDICATORS I.E.
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LOCK AND UNLOCK, PROVIDING VISUAL INDICATION OF THE JAW STATE. *KB
Software & Calibration
8 bulletinsThis document will guide the user through Mass Air Flow (MAF) calibration procedure
Cluster Software Update Instructions
Using Supplier Software to Check DTCs
Dealer EZ-Tech and Diagnostic Software Support Resource Center
Rear S Cam Tube / Bracket part update
NAVISTAR: VARIOUS TYPES NAVISTAR VEHICLES WILL BE RECEIVING UPDATES ON THE REAR S CAM TUBE/ BRACKET PARTS.
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*TA UPDATED 9/10/15 *CN
INTERNATIONAL: ON THE AFTERTREATMENT SUPPORT HANGER, THE HORIZONTAL AFTERTREATMENT SUPPORT ROD BOLT IS LOOSE OR...
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BACKED OUT, DUE TO POSSIBLE WEAR AND NEEDS TO BE REPLACED, IF NECESSARY. *PE UPDATED 02/07/2014 *JS
NAVISTAR: POOR LAUNCH CONCERNS AND STORED TROUBLE CODES.
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A SOFTWARE PROBLEM. *RM
Steering
6 bulletinsSteering Shake, Shimmy, Shudder, Wobble, Steering Vibration; only models built with 14K weight rated axles or lower
Adjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708
Steering Fluids
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
INTERNATIONAL (NAVISTAR): INFORMATION IS BEING PROVIDED REGARDING THE INSPECTION AND REMOVAL OF STEERING WHEEL AND...
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THREE WELDS BETWEEN ARMATURE AND STEERING WHEEL. MODELS PROSTAR, LONESTAR, TRANSTAR, WORKSTAR, DURASTAR. NO MODEL YEARS LISTED. *PE
INTERNATIONAL: INFORMATION BEING PROVIDED REGARDING THE RUSTING OF POWER STEERING HOSES THAT NEEDS TO BE REMOVED AND REPLACED.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE
Air Bags & Safety
3 bulletinsChange in Seat Belt Manufacturer - Inspection and Replacements
NAVISTAR: SEAT BELT COMPONENTS CURRENTLY INSTALLED IN SOME BUSES AND TRUCKS WILL BE REPLACED BY NEW SUPPLIER TO...
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PREVENT MIXING OF ANY COMPONENTS FROM PREVIOUS SUPPLIER. *PE
NAVISTAR: SEAT BELTS INSTALLED ARE FROM A NEW SUPPLIER AND ARE NOT INTERCHANGEABLE WITH THE OLD ONES.
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*RM
Hybrid & EV
1 bulletinInverter/Charger Power System