2008 International Prostar TSBs
299 Technical Service Bulletins across 16 categories
Categories
Other
65 bulletinsThe new clusters in the post-2007 models store the mileage in memory.
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When replacing the cluster, follow these instructions to program the current vehicle mileage into the memory of the new cluster.
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes.
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(Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
J1939 Data Link Source Address Information
Diagnosis of chassis wander complaints.
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
J1939 Data link source address information
Pico Scope CCOS (Crankcase Separator Test)
PicoScope Test One Channel RCT
PicoScope Test Resistance and Ohmmeter
PicoScope Test for Datalink (CAN) Health Shorts & opens
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Cab Lean Concern
Driveline Information Center and Troubleshooting Procedures
Cleaning and Disinfecting Trucks and Buses
J1939 Data Link Troubleshooting
How To Get A Helios Capture; only 1939 and 1708 multiplexed buses and trucks
Wiper Troubleshooting
Cab Ride Height Specifications and Adjustment Procedures
J1939 Data Link Source Address Information
Driveline Information Center and Troubleshooting Procedures
Hendrickson Assembly Instructions; Transverse Torque Rods
Programing New Key Fobs
Dash Cluster Stuck in one mode
Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
J1939 Data Link Troubleshooting; Only Models with 250k Baud Data Link (Black 9 Pin Diagnostic Connector)
J1939 Data Link Troubleshooting
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
J1939 Data Link Troubleshooting
Prostar upper radiator pipe cracking or breaking at support bracket or at flange area; only Prostars built before...
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8/28/07
Retrieving Fault Codes Through the Cluster Doesn?t Work
Cooling System Flush Procedure
J1939 Data Link Source Address Information
J1939 Data Link Troubleshooting
Updating OnCommand Link with Accelerator
OnCommand EZ-Tech
Winter Front Usage
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
J1939 Data Link Troubleshooting
Active Faults During Load Shed
OnCommand EZTech
OnCommand EZ-Tech Download Center
Air Solenoid Issues on Trucks built after 1-1-2007
Cluster Issues
1939 Data Link Troubleshooting
Collision Avoidance Wingman FLR-10 to FLR 20 Retrofit
ESPAR AirTronic Low Run Time.
Work Surface Latch Jammed - Replacement
Work Surface Rattle
Drawer Rattle
Sleeper Buzz, Squeak, Rattle
Rubbing Between Front and Rear Skirts on ProStar
Bottom Bunk Rattle on ProStar; only models built prior to 12-11-07
ProStar Air Deflector Mounting Procedure (Rattling Noise from Air Deflector or Bulging Between Fasteners)
Vibration Troubleshooting
Fan Shaft Failure Diagnostics with feature code 12THX (Viscous Fan Drive)
Active Faults During Load Shed
Fan Shaft Failure Diagnostics with feature code 12THX (Viscous Fan Drive)
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
IK1201117 - OPEN CRANKCASE BREATHER
IKNOW: REPAIR PROCEDURES FOR COMPLAINTS OF FOUL ODORS IN THE CAB.
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APPLIES TO POST 2010 PROSTAR/TRANSTAR. *JS
Engine
55 bulletinsNew CARB Idle Reduction Change Request
Engine replacements for all International engines will need to follow this procedure.
In some geographic areas, ambient temperatures reaching below 40F (4C), including high levels of humidity, an operator...
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may experience engine stalling, low performance, and/or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
In some geographic areas, ambient temperatures reaching below 15F (-10 C), including high levels of humidity, an...
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operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies...
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To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or...
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Clean Idle Sticker, Clean Truck Check
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or...
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PSI engine.
How to request a horsepower quote; all International and Cummins engines
Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI...
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engines or Cummins ISB engine with Allison transmissions
Calculating pulses per mile (speedometer setting); only models equipped with International engines
ECM Calibration for DPF Replacement; Applies to MaxxForce Engines
Engine Oil Capacities.
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All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
ECM Calibration for DPF Replacement; only trucks and busses built with 2007- 2009 MaxxForce DT/9/10.
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2010-2012 MaxxForce DT/9/10, 2007-2009 MaxxForce V8, 2008-2009 MaxxForce 11/13 engines
Cummins Ambient Air Temperature (AAT) Sensor Located Rear of Vehicle; Only models with Cummins ISX or ISM engines
Cummins Active Fault Code 249 / 256 Ambient Air Temperature Sensor; only models with Cummins ISX or ISM engines
Oil Capacities; All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
2007 EPA MaxxForce 11/13 - DTC 1628 Lambda Sensor Temp above Maximum; Only truck models with 2007 EPA MaxxForce 11 and...
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13 engines
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
Engine Oil Capacities All Electronic International Engines 1994 - Present.
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Cummins ISB, ISM & ISX
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure; only Navistar...
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Powered Trucks
Disable Cummins Icon; Only models equipped with Cummins engine and with Icon installed.
Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines
Remote Engine Speed Control Module (RESCM) Troubleshooting; Only trucks equipped with RESCM
Disable Cummins Icon; Only models equipped with Cummins engine and with Icon installed.
ISX CM871 Navistar Exhaust System and Aftertreatment Inlet Campaign; only models with sleepers Built between August 1,...
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2008 and August 1, 2009 with Cummins ISX Engines
Turbocharger Exhaust Pipe Leak; only models with Cummins ISX ,ISM or CAT C13 Engines Built before 11-26-2007
In Chassis Cleaning Procedure for Cooling Package in All Models with MaxxForce 11, 13 Engines
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
LUK/Ixetic Power Steering Pump Fittings; only Vehicles equipped with Maxxforce 11, 13 engines
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system...
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and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
The fire extinguishers may become clogged or require excessive force to activate.
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In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).
Engine Oil Capacities
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
Sleeper HVAC blower will not run on high with engine off; with Sleeper cab only
Front Blower Motor Runs Breifly At Initial Power Up
N13, MaxxForce 11, 13 engine Two Cylinder Air Compressor Testing
No Idle Curtains Missing Velcro; only models with feature 16UZL - No Idle HVAC
ACCELERATOR POSITION SENSOR / IDLE VALIDATION SWITCH APS / IVS DIAGNOSTICS
IK1201326 - SERVICE PARTS DAMAGED NEW TURBOCHARGER OIL SUPPLY TUBE
PERFORMING RELATIVE COMPRESSION TEST AND MISFIRE TEST WITH CPA TOOL
IK1201253 - EXHAUST MANIFOLD SERVICE PROCEDURES
CRANKSHAFT AND CAMSHAFT POSITION SENSOR AIR GAP SPECIFICATIONS
DIAGNOSING HARD START / NO START, ROUGH IDLE COMPLAINTS OR ICP PRESSURE CONCERNS
MISFIRE DIAGNOSTICS IBB; SPN132(X) - FMI 31
NAVISTAR: SOME NAVISTAR PROSTAR VEHICLES WITH THE CUMMINS ISX 15L ENGINES INSTALLED WERE BUILT WITH THE FRONT LEFT FRAME...
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CROSSMEMBER BOLT INSTALLED IN THE WRONG DIRECTION. *TA
INTERNATIONAL: TWO NEW ACCELERATOR POSITION SENSOR (APS) CONTAIN NON-CONTACT HALL EFFECT IDLE VALIDATION SENSORS HAS...
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BEEN DEVELOPED AND RELEASED FOR PRE 2010 EMISSIONS INTERNATIONAL ENGINES. MODEL 2008-09 MAXXFORCE 11 AND 13 ENGINE. *PE
IK: REPAIR INFORMATION REGARDING THE MISSING OR LOOSE BOLT ATTACHING HORTON STRATIS ANTI ROTATION BRACKET (ARB) TO ENGINE.
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MODEL PROSTAR, WORKSTAR, LONESTAR. NO YEARS LISTED. *PE UPDATED 6/27/2014 *JS UPDATED 11/7/14. *PE UPDATED 1/30/15. *PE
NAVISTAR: SOME ENGINES MAY EXPERIENCE ENGINE OVER-HEATING DUE TO THE FAN CLUTCH NOT ACTUATING.
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*RM UPDATED 5/23/11. *PE
NAVISTAR INT'L: DEVELOPED IN RESPONSE TO REPORTS OF INTERMITTENT OR INOPERABLE FRONT BLOWER MOTORS ON PROSTAR AND...
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LONESTAR MODELS BUILT 12/10/07-12/04/09. PROVIDES GENERAL TROUBLESHOOOTING PROCEDURE FOR THE HVAC BLOWER CIRCUIT THAT CAN BE USED FOR ALL HPV MODELS BUILT AFTER 12/10/07. DURASTAR, TRANSTAR AND WORKSTAR MODEL. *PE
NAVISTAR: IMPLEMENTATION OF ENGINE RECALIBRATION.
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THIS WILL REQUIRE THE RECALIBRATION OF THE ENGINE ECM. IN COLD WEATHER CONDITIONS, THE SOFTWARE UPGRADE WILL ENSURE PROPER LUBRICATION OF THE TURBOCHARGER BY DELAYING ACCELERATOR PEDAL RESPONSE UNTIL BUILD UP OF ADEQUATE OIL PRESSURE. THIS ACTION WILL PREVENT THE ENGINE FROM BEING IMMEDIATELY ACCELERATED AFTER A COLD START. NO MODEL YEARS LISTED. *PE
INTERNATIONAL: LOWER FRONT SHOCK MOUNT BENDING ON PROSTAR S MODELS (113) BBC W/ALL ENGINES AND PROSTAR MODELS (122) BBC W/CATERPILLAR C15 ENGINES.
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PROSTAR MODELS WITH CATERPILLAR C15 ENGINES WILL ONLY HAVE THE ISSUE ON THE RIGHT SIDE. NO MODEL YEARS LISTED. *PE UPDATED 4/6/11. *PE
Body & Paint
45 bulletinsThis article addresses chassis lean conditions on all chassis.
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This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Cab water leak troubleshooting tips; HX with steel cab only
Cab water leak troubleshooting tips
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
SkyRise Roof Replacement
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Updating Body Controller Software
Mirror Repair Procedures and Replacement Parts Availability
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Wind noise at upper side of cab door
Power Windows Stop Randomly
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
Body Controller Resource Center
Water entry into the cab / Adding Cowl tray seal; models built prior to 11/11/2013
SkyRise Roof Replacement
Mirror Repair Procedures and Replacement Parts Availability; only models with Lang Mekra Mirrors
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Sleeper Side Sill/Underbody Cross-Member Weld Check and Repair
Power Windows randomly stop
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Mirror Repair Procedures and Replacement Parts Availability
Body Controller/ESC Software Updates
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
Mirror Repair Procedures and Replacement Parts Availability
Wipers and Aftertreatment Lights Inop on Post 2007 Trucks with Body Controller
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
Mirror Repair Procedures and Replacement Parts Availability
The First Check to make when Troubleshooting any Body Controller or ESC Issue
Mirror / Map Light / Visor LED Lighting Up when CB MIC is keyed
Push-in Trim Fasteners Popping out or Missing
ProStar Side Skirt Paint Mismatch
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Wind noise at upper side door
WIND NOISE AT UPPER SIDE DOOR
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
MIRROR REPAIR PROCEDURES AND REPLACEMENT PARTS AVAILABILITY
IKNOW: INSTALL KIT IN ORDER TO ALLEVIATE LOOSE, VIBRATING, OR RATTLING OF THE HOOD-MOUNTED MIRRORS.
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*JS
IKNOW: SLEEPER SIDE SILL/UNDERBODY CROSS-MEMBER WELD CHECK AND REPAIR.
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THE WELDS DESCRIBED HEREIN ARE NEITHER DURABILITY NOR SAFETY CRITICAL WELDS. *JS
INTERNATIONAL TRUCK: THERE IS A BODY CONTROLLER SOFTWARE REVISION.
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*RM ALSO INCLUDED MODEL DURASTAR MODEL YEAR 2008. UPDATED 3/11/2014 *JS UPDATED 8/04/2014 *JS
INTERNATIONAL: FIXED VENT WINDOW 016HKR REPLACEMENT AND REBONDING INSTRUCTIONS.
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UNWANTED AIR, NOISE, OR WATER INTRUSTION. MODEL YEARS NOT LISTED. *PE
Electrical
27 bulletinsThis document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body...
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control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
General Wheel Speed Sensor Troubleshooting
PicoScope Wheel Speed Sensor Test
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
General wheel speed sensor troubleshooting
ProStar Electrical System Load Shed Feature 08XEV
Tool Instruction - BCM Programming Harness
ProStar Electrical System Load Shed Feature 08XEV
Circuit diagram for ProStar/LoneStar Fifth wheel; link to missing diagram.
DM harness inspection; Only with Steering Column feature code 05710
Battery Drain ( Parasitic Drain) with Sleeper Refrigerator; only models with optional refrigerator
Remote Power Module (RPM) Troubleshooting
How to Add Lift Gate Battery Protection; only models equipped with Electronic System Controller (ESC) or Body Controller...
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(BC).
Location of 1000 OHM Resistor In the HVAC Wiring
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
Build to VIN Wiring Harnesses
BATTERY DISCHARGE DURING EXTENDED STORAGE; PROSTAR EQUIPPED WITH FEATURE 0008WEN
NAVISTAR: VARIOUS TYPES OF VEHICLES INCLUDING LONESTAR, PROSTAR, 8600, AND 7600 VEHICLES WILL NEED AN OPERATION TO IMPROVE THE CAB CIRCUIT GROUNDS.
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7/17/15 *TA
INTERNATIONAL: THERE ARE CODE FAULTS, CAUSED BY LOAD SHEDDING, LOADED IN OTHER MODULES AND UNIT GOES INTO LOAD SHED AND...
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FAILS TO HAVE POWER IN SWITCHES. MODEL PROSTAR, LONESTAR. NO YEARS LISTED. *PE
IKNOW: THE BATTERY CUBE FUSE STUD TERMINAL WITH THE ALTERNATIVE PART NEEDS TO BE REPLACED.
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SOME VEHICLES MAY EXPERIENCE A SHORTED FUSE BECAUSE THE INSTALLATION WAS IMPROPER. MODELS INCLUDE ALL PROSTARS (PRIOR TO SCR RELEASE) *JS
INTERNATIONAL: SPRING HANGER SHACKLE BOLT MAY HAVE BATTERY CABLES ROUTED TOO CLOSE FOR LEFT SIDED BATTERY BOX OR 8600...
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LSM BOC BATTERY BOX FOR EXCOBEDO BUILT PROSTAR 113. NO MODEL YEARS LISTED. *PE
INTERNATIONAL: BATTERY CABLES ROUTED TOO CLOSE TO SPRING HANGER SHACKLE BOLT FOR LEFT-SIDED BATTERY BOX OR 8600 BOC BATTERY BOX.
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MODEL PRO-STAR113 GARLAND BUILT. NO MODEL YEARS LISTED. *PE
INCORRECT 5AMP FUSE AT LOCATION F11-D ON WABCO 6 SENSOR 6 MODULATER.
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*KB
NAVISTAR: HVAC FRONT INSIDE MODULE DRAIN REPAIR.
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*KB
NAVISTAR: NEED TO REMOUNT OR REALIGN THE AIR SUSPENSION PRESSURE SENSOR HORIZONTAL AND NOT VERTICAL.
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*PE UPDATED 4/9/12. *JS
NAVISTAR: CUMMINS AIR TEMPERATURE SENSOR LOCATED REAR OF VEHICLE, INSTEAD OF FRONT, ON SOME MODELS.
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THIS CAN BE MISTAKEN FOR A GROUND CONNECTOR. DO NOT BOLT THIS SENSOR TO GROUND. SHOULD REMAIN STRAPPED TO HARNESS. *PE
HVAC & Climate
19 bulletinsTitle: A/C Refrigerant and Oil Capacities Applies To: All current models
A/C Refrigerant and Oil Capacities
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
A/C Refrigerant and Oil Capacities
Espar Heater; only models with Feature Code 16UZL
HVAC faults 520211 and 520465; only Models with Body Controllers
A/C Refrigerant and Oil Capacities
Activate HVAC Front Blower Message In Dash Message center; with Sleeper cab only
Body Controller Software Revision 231 HVAC Improvements for Post 2007 ProStar, DuraStar, TranStar Only
HVAC faults 520211 and 520465
Sleeper Curtain Getting Sucked into HVAC Duct
BODY CONTROLLER SOFTWARE REVISION 231 HVAC IMPROVEMENTS; POST 2007 MODELS ONLY
ESPAR HEATER DIAGNOSTIC GUIDE
AIR PRESSURE GAUGES AND A/C PRESSURE TRANSDUCER TROUBLESHOOTING
HVAC SYSTEM COMPRESSOR AND DISCHARGE HOSE FAILURE DIAGNOSTICS AND REPAIR PROCEDURES.
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NAVISTAR. *KB
NAVISTAR: TROUBLESHOOTING FOR INTERMITTENT OR NO FRONT BLOWER OPERATION.
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*RM
INTERNATIONAL TRUCK: INTERMITTENT OR NO FRONT BLOWER OPERATION.
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OUTLINES THE PROCESS FOR TROUBLESHOOTING THE FRONT BLOWER ON PROSTAR, LONESTAR, DURASTAR, TRANSTAR, AND WORKSTAR MODELS. NO MODEL YEARS LISTED. *PE
INTERNATIONAL - AIR PRESSURE GAUGES & A/C PRESSURE TRANSDUCER TROUBLESHOOTING ON POST-2007 HPV AND PROSTAR.
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*NJ
Brakes
18 bulletinsThis document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and...
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windshields using an ultrasonic sound detector.
This document is to guide users to eliminate brake pedal rattle noise.
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module...
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when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
Brake Lights Staying On
2007 and Newer Brake Light Operation; only equipped with Air Brakes
Trailer ABS In-Dash Lamp Stays On After A Trailer Has Been Disconnected; only with An In-Dash Trailer ABS Warning Lamp...
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feature
Newer Brake Light Operation
Brake Light Operation on HPV, ProStar and LoneStar
ProStar Wabco Brake Control Fuse Specification; Only with Wabco Brakes Controller
Adding an Electronic Trailer Brake Controller
NEWER BRAKE LIGHT OPERATION
NEW BRAKE LIGHT OPERATION; PROSTAR AND LONESTAR WITH AIR BRAKES
IKNOW: THE BRAKE CONTROLLER MAY HAVE FUSED LABELED AS 30 AMP FUSE.
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IT SHOULD BE LABELED AS 15 AMP FUSE IN THE F8-B LOCATION. *JS
IKNOW: PROSTAR BRAKE ASSEMBLY CONVERSION.
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THE WELD MAY BE CRACKING IN THE STAMPED S-CAM TUBE BRACKET. THE STAMPED SPIDER BRAKE ASSEMBLY SHOULD BE CONVERTED TO A CAST SPIDER BRAKE ASSEMBLY. *JS
NAVISTAR: THE BRAKE LIGHTS STAY ON AND ARE NOT WORKING.
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THERE ARE PROBLEMS WITH VOLTAGE. *RM UPDATED 10/15/12. *PE UPDATED 11/6/2013 *JS
INTERNATIONAL: BRAKE PEDAL NOT RETURNING AND STICKING SLIGHTLY IN THE APPLIED POSITION.
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BRAKE PEDAL NOT RETURNING AND BINDING. BRAKE LIGHT STAYING ON. MODEL PROSTAR, NO MODEL YEARS LISTED. *PE UPDATE 02/17/10. *PE UPDATED 7/16/10. *PE
INTERNATIONAL: ICON WILL NOT FUNCTION PROPERLY.
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ABS LIGHTS COME ON WHEN ICON STARTS OR STOPS. UNIT SHUTS DOWN BEFORE ICON PARAMETER IS REACHED. IF YOU HAVE MORE THAN ONE HOUR IN TROUBLESHOOTING AND DO NOT HAVE A GOOD DIRECTION TO FOLLOW FOR RESOLUTION, PLEASE OPEN A IKNOW CASE FILE. NO MODEL YEARS LISTED. *PE
INTERNATIONAL TRUCK: WRITTEN PROCEDURE IS TO SIMPLIFY AND CLARIFY THE OPERATION OF IMPROVING CAB CIRCUIT GROUNDS.
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SYMPTOMS ARE: CLUSTER LOCKUP; TRAILER ABS LIGHT; SWITCH PACK LIGHT FLASH; GAUGES DROPPING OUT; ALL THIS CAN CAUSE UNUSUAL ELECTRICAL ISSUES. NO MODEL OR MODEL YEARS LISTED. *PE
Transmission
12 bulletinsTitle: Steering Gear Seal Repair Guidelines Applies To: Steering gears
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
Tech Tip to aid technicians in the efficient removal and installation of a TC10 transmission
Manual Mode Button on the Eaton Shift Console is flashing with No Active Codes in the TCM.
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With Active Code 3655, 3654 or 3656 in the Body Controller; only models with Eaton Ultra and Auto Shift Transmissions
Roll Pins Backing Out of Bell Crank; Only with manual transmission
Transmission Keeps Shifting and Display Keeps Flashing After Ignition is Turned Off; only with Freedom Line Transmission
New Synthetic Oil for Eaton and Spicer Transmissions; only with Eaton or Spicer transmissions
Eaton Clutch Information
Eaton Clutch Information
Clutch Linkage Rattle
NAVISTAR: STEERING WHEEL WILL NOT HAVE SHIFT CONTROLS DUE TO PHOENIX SHIFTER BEING PROGRAMMED TO LOOK FOR STEERING...
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WHEEL MOUNTED SHIFT CONTROLS AND IF AN ERROR IS DETECTED, A FAULT WILL BE SET. MODEL PROSTAR. *PE UPDATED 9/14/15 *CN
NAVISTAR: FASTENER THAT CLAMPS PITMAN ARM TO STEERING GEAR SHAFT MAY NOT HAVE BEEN FULLY TIGHTENED UPON ASSEMBLY.
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THIS CONDITION MAY ALLOW PITMAN ARM TO SLIP ON SHAFT RESULTING IN REDUCTION OF STEERING CONTROL. REDUCTION IN STEERING CONTROL INCREASES RISK OF A CRASH THAT MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH. *PE
Fuel System
12 bulletinsLT / ProStar Fuel Tank Unable to Fill; only sleeper models
Dual Fuel Tank Transfer Pump Troubleshooting
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; Only models built with Feature Code: 595192
Proper Exhaust Shield Orientation
Fuel Level Not Equal Between Tanks on Dual Draw Dual Return Dual Tank Systems.
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
Dual Fuel Tank Transfer Pump Troubleshooting on Post-2007 NGV and ProStar
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after...
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08/19/2002
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
INTERNATIONAL: INFORMATION REGARDING THE FUEL SYSTEM COMPONENTS AND REPAIRS TO CORRECT INTERFERENCE TO AVOID FUEL LINE CONTACT WEAR.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE
INTERNATIONAL: EXHAUST SYSTEM AND AFTERTREATMENT INLET CAMPAIGN C0957.
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APPLIES TO TRUCKS WITH SLEEPERS. *PE UPDATED 7/16/10. *PE UPDATED 8/17/10. *PE UPDATED 02/07/2014 *JS
INTERNATIONAL: THREE INCH FUEL TANK FILL CAP GASKET CRACKING.
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APPLIES TO HEAVY DUTY MODELS. SOME OF THE THREE INCH FUEL FILL CAP GASKETS HAVE BEEN CRACKING. USED PRIMARILY ON HEAVY DUTY VEHICLES LIKE 5000, 8000, 9000 AND PROSTAR. *PE UPDATED 3/20/14. *PE
Lighting
10 bulletinsRepair Procedures for Vehicles Struck by Lightning
Additional hardware is required when replacing Tail Light Assemblies from Truck-Lite to Weldon; only ProStar models with...
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tail light part numbers 3707933C93 and 3707932C93
Additional hardware is required when replacing Tail Light Assemblies from Truck-Lite to Weldon; only ProStar models with...
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tail light part numbers 3707933C93 and 3707932C93
Additional hardware is required when replacing Tail Light Assemblies from Truck-Lite to Weldon; only ProStar models with...
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tail light part numbers 3707933C93 and 3707932C93
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
INTERNATIONAL: WELDON TAIL LIGHTS ARE REPLACING THE TRUCK LITE ON SOME TRUCKS BUILT BEFORE 2/21/13.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE UPDATED 07/23/2013 *JS UPDATED 09/11/2013 *JS
IKNOW: REPLACING TRUCK -LITE TAIL LIGHTS WITH WELDON TAIL LIGHTS.
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IF CHANGING FROM TRUCK-LITE TO WELDON FOR THE FIRST TIME ON A VEHICLE, TWO RETROFIT CONVERSION KITS SHOULD BE ORDERED. *JS
INTERNATIONAL: THE TURN SIGNAL LAMPS AND HAZARDS FAILS TO ILLUMINATE AND/OR WORK PROPERLY.
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MODEL 2007 AND NEWER HPV, PROSTAR, LONESTAR. *PE
NAVISTAR: MAXXFORCE 11, 13, AND 15 RECALIBRATION TO ADRESS FREQUENT WARNING LIGHTS.
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*KB
INTERNATIONAL TRUCK: AIR SOLENOID ISSUES ON TRUCKS BUILT AFTER 1/1/07.
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THIS APPLIES TO MODEL HPV AND PROSTAR 2008. SOME IR SOLENOIDS HAVE BEEN MISPACKAGED AND POSSIBLY THE SOLENOIDS THEMSELVES HAVE BEEN LABELED WRONG. *PE
Suspension
9 bulletinsThis document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles.
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The information applies to diesel, gas, and electric vehicles.
Suspension Lean Diagnostics; All models
Improved Bushings for Hendrickson Torque Rods
Drive Axle and Steer Axle Air Suspension Ride Height Settings; only models equipped with Feature Code 03AZD and 03AZG,...
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Hendrickson MaxxPower Front Air Suspension.
Horton Stratis Fan Hub Diagnostics
Suspension Dump; only models with programming feature 595ACA (Suspension Dump).
ProStar and NHPV with Suspension Dump feature code 595ACA or 595BBC
PROSTAR SLEEPER CAB STRUT NOISE OR AIR LEAKS
IKNOW: STRATIS FAN HUB DIAGNOSTICS.
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HORTON 12 THX VMASTER ULTRA (STRATIS) VISCOUS FAN DRIVE TROUBLESHOOTING GUIDE. *JS UPDATED 12/16/13. *PE
Steering
7 bulletinsAdjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708
Steering Fluids
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
INTERNATIONAL (NAVISTAR): INFORMATION IS BEING PROVIDED REGARDING THE INSPECTION AND REMOVAL OF STEERING WHEEL AND...
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THREE WELDS BETWEEN ARMATURE AND STEERING WHEEL. MODELS PROSTAR, LONESTAR, TRANSTAR, WORKSTAR, DURASTAR. NO MODEL YEARS LISTED. *PE
INTERNATIONAL: INFORMATION BEING PROVIDED REGARDING THE RUSTING OF POWER STEERING HOSES THAT NEEDS TO BE REMOVED AND REPLACED.
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MODEL PROSTAR. NO MODEL YEARS LISTED. *PE
NAVISTAR: POWER STEERING INTERMEDIATE SHAFT U JOINT END PLAY MEASUREMENT.
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*PE
NAVISTAR: PROSTAR POWER STEERING COOLER HOSES.
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*PE
Infotainment
6 bulletinsThis tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files.
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It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
Driver Information Display (VIS/DID) screen fails to boot up.
Radio Diagnostics and Information
Asterisk in Lower Right Quadrant of Dash Display
VORAD VS-400 Side Display Inop
RADIO DIAGNOSTICS AND INFORMATION
Software & Calibration
6 bulletinsThis document will guide the user through Mass Air Flow (MAF) calibration procedure
Cluster Software Update Instructions
Using Supplier Software to Check DTCs
Dealer EZ-Tech and Diagnostic Software Support Resource Center
NAVISTAR: VARIOUS TYPES NAVISTAR VEHICLES WILL BE RECEIVING UPDATES ON THE REAR S CAM TUBE/ BRACKET PARTS.
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*TA UPDATED 9/10/15 *CN
INTERNATIONAL: ON THE AFTERTREATMENT SUPPORT HANGER, THE HORIZONTAL AFTERTREATMENT SUPPORT ROD BOLT IS LOOSE OR...
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BACKED OUT, DUE TO POSSIBLE WEAR AND NEEDS TO BE REPLACED, IF NECESSARY. *PE UPDATED 02/07/2014 *JS
Tires & Wheels
5 bulletinsSuggested alignment target values when performing a vehicle axle alignment.
Suggested alignment target values when performing a vehicle axle alignment
Suggested alignment target values when performing a vehicle axle alignment
Automatic Traction Control (ATC) Tire Size Compatibility; only with feature 04AZD and 04AZJ Bendix ATC
NAVISTAR: INFORMATION IS BEING PROVIDED REGARDING THE FAILURE OF THE SWITCH FOR THE 5TH (FIFTH) WHEEL JAW UNLOCK.
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MODELS PROSTAR AND LONESTAR. NO MODEL YEARS LISTED. *PE UPDATED 5/9/12 *JS
Pre-Delivery & Maintenance
2 bulletinsTitle: Service Portal iKNow Feedback Case Types Applies To: All
NAVISTAR: MISLOCATED TORQUE ROD BRACKET ON CERTAIN PROSTAR AND 9000 MODELS.
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REQUIRES AN INSPECTION TO DETERMINE IF THE TORQUE ROD BRACKET WAS MISLOCATED ON DANA 40K AND 46K TANDEM AXLES. MODEL YEARS UNKNOWN. *PE
Hybrid & EV
1 bulletinInverter/Charger Power System